OTA fails... - Elephone S7 Questions & Answers

Hey all
Just recieved my Elephone S7 4gb. I then tried to update it, but had to use a VPN app for being able to download the update...
After download completes I choose to update, but package is corrupted every time I try - and I have tried several times...
How did you all get this to work?
Sendt fra min ZUK Z2121 med Tapatalk

allan360 said:
Hey all
Just recieved my Elephone S7 4gb. I then tried to update it, but had to use a VPN app for being able to download the update...
After download completes I choose to update, but package is corrupted every time I try - and I have tried several times...
How did you all get this to work?
Sendt fra min ZUK Z2121 med Tapatalk
Click to expand...
Click to collapse
In order for the update to be completed successfully the SIM card should be in slot 1 - if you have a SD Card you SIM is in slot 2. You should remove your SD Card and insert the SIM in slot 1 during the update - afterwards you can change everything back.

I am also facing this Page error problem.. I tried 7 Time but every time facing this problem

Related

[HELP] Unable to update firmware (OTA&KIES), + Sim card removed error

Hey all,
I Have been using my S4 for quite a while now, with no real problems, untill a few months ago, I started getting a randome message:
title - "SIM card removed"
msg - "Unable to detect your SIM card. Your devide will restart to check for your SIM card.
After testing for a while, and searching the web, turns out many other s4 users get it, and it is not a phisical issue, but a program bug. Is there a way to fix it?
I have been trying to update my firmware and upgrade to android v5.0, however, the phone restarts into RC mode, and starts to install the update, and get stuck somewhere around 60%. each and every time. And it doesn't matter if I OTA update, or KIES update. I still keep getting an error.
I think the 2 problems might be connected.
Its a s4 19505, stock rom, unrooted phone.
Thanks in advance! Oren.
BUMP please
Things like that don't appear on random. I don't believe it's a software error. You probably have a hardware failure.
You can try flashing the update with Odin. But I don't believe your sim error will be solved.

Update via Smart switch being root?

Dear good day, I tell them what my S7 edge realize .What do first is to install an official rom from SamMobile Free German origin, then perform the process for rootearlo. When trying to update via OTA me a sign appears: The operating system of your device has been modified without authorization. Try to download software updates using your PC eb smart switch.
Today when connected to the PC with Smart switch tells me that I have an update. but not if it could have problems being Root.
You can upgrade, but you Will lose root
Enviado desde mi SM-G935F mediante Tapatalk
You can't install an OTA if you are rooted.
Try this method: http://forum.xda-developers.com/s7-edge/how-to/guide-easy-to-update-rooted-phone-t3342896
cgil said:
You can upgrade, but you Will lose root
Enviado desde mi SM-G935F mediante Tapatalk
Click to expand...
Click to collapse
I got the same message but them appers that it needs 800MB avaible and its weird bc i have 12 GB on the internal and 1GB on the external... what can I do?
daguero said:
Dear good day, I tell them what my S7 edge realize .What do first is to install an official rom from SamMobile Free German origin, then perform the process for rootearlo. When trying to update via OTA me a sign appears: The operating system of your device has been modified without authorization. Try to download software updates using your PC eb smart switch.
Today when connected to the PC with Smart switch tells me that I have an update. but not if it could have problems being Root.
Click to expand...
Click to collapse
does your phone get recognized by smart switch when you were rooted
did backup and restore options worked?
i had note 2 running note 4 rom( with buid prop indicating phone model being note 4 sm-n910c) and i had problems with backup and restore where the smartswitch would freeze my pc
now i have a proper note 4 and i was wondering should i root it or not ?
I am curious how Samsung Smart Switch reads sms Sqlite db as apk and transfer to other paired phone. Smart Switch is a regular apk downloadable from Google Play Store or Galaxy store. In phone without rooting, would the code snippets from "android: requesting root access in your app"
// Preform su to get root privledges
p = Runtime.getRuntime().exec("su");
not work?

"Network unavailable" on manual System update attempt

Just got my Axon 7, shipped from DE to UK, thought I'd try manual software update.
Current version listed as ZTE A2017GV1.0.0B06
It times out with Network Unavailable despite the fact it is connected to WiFi and Chrome works fine as well as everything else needing internet connections.
I am on Three UK, haven't tried updating without a SIM ... is that worth trying? I did see at initial setup I was prompted to accept some sort of 3UK profile though I assumed this is just APN/MMS stuff.
Anyone else having similar problem trying to update?
I see talk of updating to B08 etc, from 2017G --- is 2017G same as 2017GV1... wouldn't want to assume anything this early on in my game
TIA for any tips/advice.
Am really liking this phone though, might be nice to get latest update for security mainly, not sure if many features are added?
Same issue here as it happens, though I'm currently trying to update WITHOUT a sim (didn't appreciate it was nano so new one on order!).
I was thinking it maybe needed one to be present to update, but clearly that's not the case.
nstirton said:
Same issue here as it happens, though I'm currently trying to update WITHOUT a sim (didn't appreciate it was nano so new one on order!).
I was thinking it maybe needed one to be present to update, but clearly that's not the case.
Click to expand...
Click to collapse
Can't speak to the EU version, but I was surprised when my A2017U would not complete initial setup (& update) without the SIM, although wifi was strong. All completed quickly as soon as I popped in the SIM.
Hi,
I have the same issue here.
I've just bought A2017G from Italy (Amazon) and I live in France. Can't have the upade to B08. There is always this message "No network" after a minute of searching. I tried with 4G and Wifi and there is the same issue!
Also can't connect
Same issue here. I am already on B.08 and have wifi/Sim in place.
Mysterious problem
I have tried many solutions but I wasn't able to update :
- used three different sim cards from 3 operators
- removed sim card and worked only on wifi
- used VPN
- tried to update via SD card form the update page and from recovery
... Unsuccessful !
Anyone have idea?
I'm also having the same problem. I live in Sweden and I just got the phone today. Would be nice if I could update sometime soon.
A2017g b06
Greenland here, I also have problems with the connectivity
Maybe ZTE is updating its servers so that the updates can finally deploy at the same time, the same version, for everyone.
Or, maybe... they are silently getting rid of Adups and moving to another kind of upload process, before **** hits the proverbial fan.
Also, Global Axon 7 here, brought via Amazon.es, sent from Germany and now used across Portugal/Spain. Running 0B08.
deoki said:
Maybe ZTE is updating its servers so that the updates can finally deploy at the same time, the same version, for everyone.
Or, maybe... they are silently getting rid of Adups and moving to another kind of upload process, before **** hits the proverbial fan.
Also, Global Axon 7 here, brought via Amazon.es, sent from Germany and now used across Portugal/Spain. Running 0B08.
Click to expand...
Click to collapse
I can understand that, but even if we put the B08 update file downloaded from ZTE support in SD card, the update can't be processed.
Hello, I had the same problem, I reinitialized the Axon 7, and I copied the file update.zip B09 on the phone, it recognized and installed the file (I was on the b08 before)
Hallo, i have the same problem with update, I have B06, somebody can give me a link to download the latest firmware and how to install it.
Yansin said:
I can understand that, but even if we put the B08 update file downloaded from ZTE support in SD card, the update can't be processed.
Click to expand...
Click to collapse
hmm I put a b09 in the sd card and it updated no problem
Solution found!
I’ve already found the solution for the manual upadate from SD card and it’s easy to do.
Theses instructions are not mine and I’m not responsible of what you do with your phone. I found them inside the update file that I Downloaded then I unzipped.
You will find a PDF document called “ZTE A2017G Upgrade Guide (through an SD Card).pdf”. You can use it to do the upgrade step by step.
Till now, all was OKEY: backup is very quickly with Zte app. The update take about 5 minutes, than the phone restarts automatically.
If you cannot find the B08 update file, try to download it from here: http://www.ztedevice.com/support/detail?id=98CEB24F9FFD433EA99EC424163149A6
Here are the steps (exactly as mentioned in ZTE Upgrade Guide)
ZTE V7 Upgrade Guide (Through an SD Card)
​1. Backing Up the Data
1) Download the upgrade package.
Open http://www.ztedevice.com.cn/support and download the upgrade package (update.zip) that matches your phone model. If the downloaded package is not update.zip, unzip the package to obtain update.zip.
Ensure that your micro SD card is at least 3GB.
2) Remove the SIM card before the upgrade. Back up the data and APPs in your phone by using the built-in Backup function. To enable the built-in Backup function of your phone (an SD card must be inserted), select
Backup and Restore from the main menu。
3) Perform data backup.
Note:
You should not remove the SD card during the backup process. To avoid data lost, it is not recommended to cancel the backup process.
4) Verify that the update.zip file in the root directory of the SD card
matches the model of the phone. Do not modify the file name and extension name of the files in the upgrade package.
5) Verify that your phone has enough (at least 30%) power. Charge the phone if required. To avoid data lost or upgrade failure, it is not recommended to upgrade your phone through an SD card when the phone is being charged.
Note:
You should not perform any other operation on the phone during the upgrade process. To avoid upgrade failure, do not forcibly remove the battery.
A normal upgrade should be completed in 2-3 minutes. If the phone does not reboot or show any response in three minutes, you should perform the upgrade process again. If the phone cannot be started, perform a forced upgrade. If the forced upgrade does not work, you should contact an after-sale service agent for support.
2. Upgrade Description
There are two upgrade methods: normal upgrade and forced upgrade.
If the phone cannot be started properly, for example, the phone cannot be started, or the phone does not enter stand-by state, perform a forced upgrade. If the phone can be started properly and the Settings menu can be selected, perform a normal upgrade.
3. Upgrade Steps
A. Normal upgrade (the primary upgrade method)
1) Download the upgrade package that matches the phone model from ZTE official website (http://www.ztedevice.com.cn/support/), extract update.zip from the package, and copy update.zip to the root directory of the SD card (the file name must be update.zip
2) Select System Manager > File Manager> SD Card from the main menu, and verify that the update.zip file in the root directory of the SD card is proper.
3) Tap the main screen is displayed. Tap and select SETTINGS >All setting > Updates>,
4) Click INSTALL, The phone automatically powers off and reboots. the SD
card upgrade screen is displayed,
After the phone is upgraded, it is rebooted again. After the phone starts properly, it is recommended to manually restore the phone to its original factory default settings. The phone is upgraded properly and can be used.
B. Forced upgrade (for the phones that cannot be started or the phones that cannot enter standby state)
1) For a powered-off phone, press and hold both the volume key + and power
key to enter into Recovery mode.
2) Press the volume key - to select apply update from sdcard, and press the power key to confirm it.
3) Press the volume key - to select the update.zip file, and press the power key to confirm it. The phone completes the upgrade process in about three minutes.
4) On the Upgrade Complete screen, select reboot system now and press the power key to confirm it.
4. (Optional) Restoring the Data
If you have backed up data before upgrading your phone, restore the data.
1) Backup and Restore important user information.
2) Perform data restoration.
Note:
Do not remove the SD card during the restoration process. To avoid data lost, it is not recommended to cancel the restoration process.
An interesting thread: http://forum.xda-developers.com/axon-7/how-to/manual-updating-a2017g-t3519104 !
Thanks, but i tryed to install this update but I get an error that it is not for my phone, i have ZTE A2017G_1817 buildnr. ZTE A2017GV1.1.0B06
Have I don anything wrong or do I need an other file
Regards
Same problem on my axon 7 a2017g - updated via updater from b06 to b08 - network unavailable trying to check update to b09
Same white me, then I tryed it with the downloaded updat.zip from B08 and he start the update bute later stopt whit the message this file is not for my phone ??
Where can I download the B09 update.
keesvl55 said:
Same white me, then I tryed it with the downloaded updat.zip from B08 and he start the update bute later stopt whit the message this file is not for my phone ??
Where can I download the B09 update.
Click to expand...
Click to collapse
The file is on ztedevice (link in thread) but i think (as some of other users) that this patch is only for Spain - don't know that for 100% but most ppl that can upadate it with OTA are located in Spain. Also I still get "network unavailable" when I trying to check update (location Poland, phone from UK). But you should can update from B06 to B08 as I can without any doubts via OTA.
MrMD69 said:
The file is on ztedevice (link in thread) but i think (as some of other users) that this patch is only for Spain - don't know that for 100% but most ppl that can upadate it with OTA are located in Spain. Also I still get "network unavailable" when I trying to check update (location Poland, phone from UK). But you should can update from B06 to B08 as I can without any doubts via OTA.
Click to expand...
Click to collapse
Here the problem is solved, this morning the ota update worked en now he is installing B08.
I downloaded B09 en wanted to go install it and than the give me the original B08 update in the screen, let see how it works.
As for 1.01.2017 update check start working for me - no more "network unavailable" just "up to date" at B08 a2017g.

How do I manually update my Note 4?

So I have gotten a notification that update n910pvps4dqa1 is ready to install. My problem is that my Note 4 has the issue that some others have (mmc error) and cannot restart my phone without removing battery for 5 minutes. The phones NEEDS to actually restart in order to install the update. Is there a way to get the update off of my phone and use ODIN or something to get this updated?
Stu Pidaso said:
So I have gotten a notification that update n910pvps4dqa1 is ready to install. My problem is that my Note 4 has the issue that some others have (mmc error) and cannot restart my phone without removing battery for 5 minutes. The phones NEEDS to actually restart in order to install the update. Is there a way to get the update off of my phone and use ODIN or something to get this updated?
Click to expand...
Click to collapse
Download the firmware from sammobile and flash it via odin.
Untick auto reboot in options tab.
Reporting Via N910G.
I'll do that as soon as they have it.
Looks like it might be awhile. I looked up firmware for my model phone but it says the carrier is Spint, not Sprint.

OnePlus 5 stuck on OnePlus logo after updating. (3 times already)

Hi guys,
I received 3 updates in total for the OnePlus 5 after purchasing it at the Amsterdam pop-up event.
After the first update, it crashed when I wanted to enter my sim card pin. After the crash, my phone was stuck on the OP logo. Eventually, it worked again after some hours.
After the second update, it crashed when I wanted to enter my sim card pin. After the crash, my phone was stuck on the OP logo. Eventually, it worked again after some hours.
After the third update (The *.*.3), it crashed when I wanted to enter my sim card pin. After the crash, my phone was stuck on the OP logo.
I was tired of this bullsh*t and started a live chat on the OnePlus website.
They redirected me to 'Johnedel - L2 Escalation and Technical Specialist'. Nothing against him, just posting it here for more clearance.
After he helped me (By reflashing the ROM), it wasn't crashing and boot looping anymore.
But guess what. I restarted my phone after that and again, it crashed when I wanted to enter my sim card pin. After the crash, my phone was stuck on the OP logo.
Anyone knows a solution?
I'm currently talking with someone on the live chat again and now he wants me to replace it. I heard I will need to pay the shipping which is bullsh*t to me lol, that's why I'm asking for solutions here first.
Thanks.
that sounds odd.. what happens if you boot your phone without any sim card at all ? or the sim into the 2nd slot ? can you boot into recovery ? tried a factory reset ?
Hastaloego said:
that sounds odd.. what happens if you boot your phone without any sim card at all ? or the sim into the 2nd slot ? can you boot into recovery ? tried a factory reset ?
Click to expand...
Click to collapse
I currently have my sim card in slot 2 actually. Never thought that could be an issue, will test it out tomorrow.
I can boot into recovering and I already tried a factory reset, full wipe and cache deletion.
Twanofzo said:
I currently have my sim card in slot 2 actually. Never thought that could be an issue, will test it out tomorrow.
I can boot into recovering and I already tried a factory reset, full wipe and cache deletion.
Click to expand...
Click to collapse
have to play Sherlock sometimes. eliminate one possiblity after the other, until what's left has to be the reason.
Gesendet von meinem Lenovo YT3-X50F mit Tapatalk
Hastaloego said:
have to play Sherlock sometimes. eliminate one possiblity after the other, until what's left has to be the reason.
Gesendet von meinem Lenovo YT3-X50F mit Tapatalk
Click to expand...
Click to collapse
Alrighty, did what you suggested, I'll test out first if it reboots/crashes when I have my sim card in slot 1. I'll keep you updated, thanks for the help bud.
ask for replacement or just full refund. from my experience with OP support, pick up and shipping back was totaly free, no any fee if phone is under warranty. That's OP problem, that sold faulty phone.
Twanofzo said:
Alrighty, did what you suggested, I'll test out first if it reboots/crashes when I have my sim card in slot 1. I'll keep you updated, thanks for the help bud.
Click to expand...
Click to collapse
Any updates ?
Gesendet von meinem XT1039 mit Tapatalk
Hastaloego said:
Any updates ?
Gesendet von meinem XT1039 mit Tapatalk
Click to expand...
Click to collapse
Got my sim card in the first slot now. I don't really want to restart my phone to test if it will crash or not :/
Twanofzo said:
Got my sim card in the first slot now. I don't really want to restart my phone to test if it will crash or not :/
Click to expand...
Click to collapse
didnt you say it crashed after entering the sim card pin? having it in slot 1 and not crashing seem have to work then ?
Update: Looks like the crashes didn't happen because of the sim card. It just crashed at sim input because that's the first screen when the phone boots up.
Going to ask for a replacement device now.
Twanofzo said:
Update: Looks like the crashes didn't happen because of the sim card. It just crashed at sim input because that's the first screen when the phone boots up.
Going to ask for a replacement device now.
Click to expand...
Click to collapse
did you set a lockscreen pin ? if so the first screen could be the decryption pin screen.
Gesendet von meinem Lenovo YT3-X50F mit Tapatalk
I FOUND A TEMP SOLUTION!
When you're stuck in a bootloop (The OnePlus Logo shows but nothing else happens.)
Follow these steps:
1. Get into the bootloop (To the OnePlus Logo)
2. Hold your power button till it turns off and starts booting up again (Do not release the power button untill the OnePlus Logo appears again after it starts.)
3. Wait 3 sec, the bottom lights will flash (Recent, back buttons.)
4. 5 to 15 sec later, the phone will boot up!

Categories

Resources