Some of us are thinking our Ice Platinum models are less susceptible to scratches but it is highly anecdotal, so I started this thread to see if we could put this theory to the test...
Please answer the poll above... (Just added) OR...
If you have time, please answer the following:
1) Put a flashlight to your camera lens (the brighter the better). Check how scratched up your lens is.. tell us how many scratches approx... show pictures if you can
2) Tell us if yours is cased and if it was cased from Day 1
3) Tell us the color of your G6...
4) (Edit) When you looked for scratches, how did you check for them? For example, with a high powered flash light, a cell phone torch, etc...
Some scratches may be only seen only with a brighter lamp, so try to use the brightest option(s) you have.
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
Wow.. That looks absolutely awful! Thanks for the picture. I would be interested in seeing pictures after you try the "fix".
I'm seriously concidering this phone, but I think this would be a deal breaker for me.
Sent from my SM-G920F using Tapatalk
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Click to expand...
Click to collapse
This is totally bizarre. How can yours look like that, but mine looks pristine? I haven't babied mine or anything and even tried to scratch part of it with a key just to see what the deal was--no scratch. I honestly don't know what to make of this thread, as it is so different from my own experience with the phone. I can't deny that several people here have scratched cameras, but as I've written on another thread, people had similar complaints about their Note 7s scratching like crazy, but mine was perfectly fine. Hopefully you can polish that out!
BTW, I'm not trying to be a jerk or defend the phone. I just saw your pic and was truly amazed at the condition of your camera! Oh, and I have the silver one.
Yes, really hoping I can polish it out. Don't want to have to return phone, I like it a lot otherwise. Only saving grace is that I knew this might happen when I got the phone because I had seen other threads mentioning this issue.
Won't be receiving the polish for another day or 2 so it will be a few days before I follow up with another picture.
Sent from my LGE VS988 using XDA Labs
mhill1986 said:
This is totally bizarre. How can yours look like that, but mine looks pristine? I haven't babied mine or anything and even tried to scratch part of it with a key just to see what the deal was--no scratch. I honestly don't know what to make of this thread, as it is so different from my own experience with the phone. I can't deny that several people here have scratched cameras, but as I've written on another thread, people had similar complaints about their Note 7s scratching like crazy, but mine was perfectly fine. Hopefully you can polish that out!
BTW, I'm not trying to be a jerk or defend the phone. I just saw your pic and was truly amazed at the condition of your camera! Oh, and I have the silver one.
Click to expand...
Click to collapse
Hey, can you answer the thread's Q's? Also, have you tried a high powered flashlight, etc to look at your phone glass for scratches? The purpose of this thread is to compare each other's damage, but it helps to know the color of your G6 and also what methods you used to protect your phone (if any), etc...
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
When did you receive your phone? Also what case are you using? This looks like it was scraped across a surface multiple times. A lot of the scratches are going the same direction... do you know how you may have gotten the scratches?
maruichan said:
When did you receive your phone? Also what case are you using? This looks like it was scraped across a surface multiple times. A lot of the scratches are going the same direction... do you know how you may have gotten the scratches?
Click to expand...
Click to collapse
I got the phone on April 17 from the Verizon store. I am using a Poetic TPU case, so the camera lens area is not covered separately. Originally I was using an Otterbox Symmetry case and some of the scratches were already happening with that case on it.
I keep my phone in my back pocket most of the time. So the scratches probably came from sliding the phone in and out of my pocket.
But I had a Samsung S4 before this in a similar case before this and used it heavily for 3+ years. Always carried it in my back pocket and didn't have these scratches.
Sent from my LGE VS988 using XDA Labs
Mine was a preorder. It's black and also scratched.
I have the black and go with and without a case.. No scratches.
Sent from my LG-H872 using Tapatalk
bowhunt2005 said:
Mine was a preorder. It's black and also scratched.
Click to expand...
Click to collapse
Are you using a case?
Jeremiah Bonds said:
I have the black and go with and without a case.. No scratches. View attachment 4123745View attachment 4123748
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
How did you check for scratches? Have you tried with a bright flash?
maruichan said:
Are you using a case?
How did you check for scratches? Have you tried with a bright flash?
Click to expand...
Click to collapse
One of the pictures is with flash.. But when I look in direct sunlight it's perf
Sent from my LG-H872 using Tapatalk
easye55 said:
I got the phone on April 17 from the Verizon store. I am using a Poetic TPU case, so the camera lens area is not covered separately. Originally I was using an Otterbox Symmetry case and some of the scratches were already happening with that case on it.
I keep my phone in my back pocket most of the time. So the scratches probably came from sliding the phone in and out of my pocket.
But I had a Samsung S4 before this in a similar case before this and used it heavily for 3+ years. Always carried it in my back pocket and didn't have these scratches.
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
Good God, are you wearing chainmail? :laugh:
It's strange that some are receiving a high number of scratches and others aren't. I mean the amount of scratches on yours is utterly ridiculous for not even having the phone a few weeks...
I need to post mine up, but I have Ice Plat and I've only found one scratch... and it's so ridiculously tiny I have to chase it with a light. It doesn't "light up" with a flashlight, it's barely visible so even hard to see with a light/lamp.
Actually looking at my S3 which has 2 1/2-3 years of uncased usage and comparing to yours they look close in person. Mine is scoured on the bottom pretty bad because of the phone resting on the camera bum. Yours looks like a poltergeist was trying to scratch it's way through your lens. They're fairly comparable.
The light makes it look like the damage is all over, but it's mainly scuffed to hell on the bottom from the phone resting.
Do you carry yours in your right back pocket? It looks like the scratching favored one side over the other and mostly bottom... I know you say those are fingerprints below the lens, but those are definitely scratches... maybe from the case... maybe they use some special polish on the black to give it a "sheen". The black does seem to be a fingerprint magnet compared to the Ice Plat.
maruichan said:
Hey, can you answer the thread's Q's? Also, have you tried a high powered flashlight, etc to look at your phone glass for scratches? The purpose of this thread is to compare each other's damage, but it helps to know the color of your G6 and also what methods you used to protect your phone (if any), etc...
Click to expand...
Click to collapse
Sorry, I buried the phone color at the end of my post. Ice platinum, Bear motion case unless I'm on my couch at home (very minimal/thin case), and I haven't used a high-powered flashlight to check; if there are minute scratches that can't be seen in normal conditions, I'd rather just not know about them so they don't drive me crazy. I've examined the camera glass at all angles, though, and I don't see any scratches.
mhill1986 said:
Sorry, I buried the phone color at the end of my post. Ice platinum, Bear motion case unless I'm on my couch at home (very minimal/thin case), and I haven't used a high-powered flashlight to check; if there are minute scratches that can't be seen in normal conditions, I'd rather just not know about them so they don't drive me crazy. I've examined the camera glass at all angles, though, and I don't see any scratches.
Click to expand...
Click to collapse
I appreciate that.
And it's understandable why you wouldn't want to obsess over it. I have a single extremely thin small scratch on my Ice Plat over one of the lens which I only looked for out of curiosity, but you wouldn't believe the difficulty I have tracking down where it is. It doesn't show very well in any light. If it's something you need to blast with light to even see I don't personally feel it would affect the camera, and it's very different than the scratches we are seeing on the black models. I would expect small inconsequential scratches to show up on any glass at some point though... unless you go case-less then well...
I guess the point of this thread is to figure out, are these scratches just more visible with the Black version or is there actually something specific to the design of the black that makes it more prone to scratches (like extra coating)...
So if you can take a brief look at your Ice Plat with some kind of flash light or lamp, it would be helpful. Black seems to be the predominant color chosen by most here.
easye55 said:
1) Many fine scratches on the camera. Btw the rest of the back of the phone isn't scratched. The picture may look like that, but those are just fingerprints I believe.
2) Mine has been cased from Day 1 (from Minute 1 actually )
3) Phone is black
(Going to try one of the fixes tonight, may post a follow up pic)
Sent from my LGE VS988 using XDA Labs
Click to expand...
Click to collapse
BTW I forgot to mention... the little "scuffs" you call fingerprints underneath the camera lens, a lot of other pictures I've seen on reddit, etc seem to share similar placement of the scuffs...
I wonder if ultimately it is caused by a case. Especially if the case has a ridge around the camera, it makes sense when you sit the phone down there would be additional friction around that zone. Also with those scratches going that direction, it reminds me of when I once tried to improperly clean the bottom of a CD with something too rough. It created a million tiny scratches like that are on this photo... I wonder if some batches of the black may have had too much coating on them and so when cleaned, they get scuffed to hell when cleaned with something rougher than a glass cleaning cloth... like maybe a t-shirt? Who knows.
maruichan said:
Good God, are you wearing chainmail? :laugh:
...
Do you carry yours in your right back pocket? It looks like the scratching favored one side over the other and mostly bottom...
Click to expand...
Click to collapse
That made me literally lol!
And yes u are right, I carry it in my right back pocket - good deduction.
Also, yes I think those fine marks on the phone back may actually be scratches. Think I was in denial about that .
Can't wait to try to fix this and see what it looks like afterward
Sent from my LGE VS988 using XDA Labs
maruichan said:
Are you using a case?
How did you check for scratches? Have you tried with a bright flash?
Click to expand...
Click to collapse
I am using a case but did not have it for the first 2 days. That's when the scratches occured. After having a case I don't think they got any worse.
maruichan said:
I appreciate that.
And it's understandable why you wouldn't want to obsess over it. I have a single extremely thin small scratch on my Ice Plat over one of the lens which I only looked for out of curiosity, but you wouldn't believe the difficulty I have tracking down where it is. It doesn't show very well in any light. If it's something you need to blast with light to even see I don't personally feel it would affect the camera, and it's very different than the scratches we are seeing on the black models. I would expect small inconsequential scratches to show up on any glass at some point though... unless you go case-less then well...
I guess the point of this thread is to figure out, are these scratches just more visible with the Black version or is there actually something specific to the design of the black that makes it more prone to scratches (like extra coating)...
So if you can take a brief look at your Ice Plat with some kind of flash light or lamp, it would be helpful. Black seems to be the predominant color chosen by most here.
Click to expand...
Click to collapse
Understood. I checked it out under a flashlight and saw a very fine scratch, but it is so fine, I can't imagine it would show up on the black version either.
no scratches
my platinum phone doesn't have any scratches till now but I'm using a spigen rugged armor case from day one..
Related
I've noticed 4 distinct 'scuffs' or 'stains' that appear to be under my glass. I don't know how else to describe them. I didn't notice them when I first got the phone, but you can only see them at a good angle where there's no glare, so the may have always been there. Now I can't *not* notice them. I'll try to post a picture tonight, it's a bit hard to photograph. I think if someone has it they would know what I'm talking about...
Does it kind of look like a gel substance underneath the glass?
Sent from my Inspire 4G using XDA App
Hmmm maybe.. if I took a micro-drop of gel or glue and pressed it.... i'll try to post a pic later tonight.
its the oleophobic coating peeling off i think
Okay here are two pics of two of these things. I have four of them. I scratch and rub them and nothing, as if they are just beneath the surface...
From what I'm seeing it just looks like a scuff or scratch. I had a palm pixie before and it had the same markings on it.. Idk what it is.
Sent from my Inspire 4G using XDA App
I had something similar on my previous Nexus S. I think it's made from steam settling under glass.
I am on my second handset (Sprint) San Antonio, TX and both have had screen issues... I did notice something quite similar to your issue on my current handset but mine resides closer to the ear piece and camera... besides that I'm also experiencing the keyboard ghosting issue very visible when I open my notification menu.... I'm kinda hesitant to get a replacement since thus far my screens issues have only doubled ...
Neverland ranch
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
He is correct, mine is doing the same thing. Look at it this way, at least the top of your screen isn't separating, mine flexes'and'goes up and down under minimal pressure and makes all kinds of noise, its weird.
Sent from my Xoom using XDA App
deeren said:
This is the oleophobic layer wearing off
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
I think this seems to be the most likely scenario from my google research and comparison of other pics. Ugh. Hopefully it won't get worse. What's the replacement/repair policy? Call Samsung or take it to Best Buy ? It's been over 30 days.
Definitely not scuff marks, I keep the thing in a sock and treat it like gold.
I am currently on hold waiting for a rep at Samsung.....it has been 1 hour and 45 minutes and I have not talked to anyone... so if calling Samsung is what you opt to do ... get yourself a samwich and a six pack before hand!!
So I finally got through to a rep.... and they said...
JK... I gave up after 5 hour hold.(seriously) ...and decided the issue was minimal at this point
Neverland ranch
I have similar problems, except it'll only show if I breath moist air on to it. If you cover it up with a decent screen protector, it should go away unless the mark is really deep.
So I took a look at my lens today and almost fell off my chair, I was like is that what I think it is, sure enough I grabbed a magnifying loop and holly crap it was scratched like crazy. I've had a case on since day one from Version. Just wondering if this is a factory defect or cheap glass on our lens.
Sent from my VS980 4G using xda app-developers app
Not sure about the material. What you seen as the lens is not really the lens, its a protective cover. This camera has a faily wide angle lens and the minimum focus distance is waaaay looonger than the distance between the cover and the sensor. A scartch on the lens cover will have ZERO impact on your images. Dont buy into apples sapphire glass lens hype. I have old lenses with demolished front element that produce perfect images
But u had to get a magnifying glass?????
trevoc1 said:
So I took a look at my lens today and almost fell off my chair, I was like is that what I think it is, sure enough I grabbed a magnifying loop and holly crap it was scratched like crazy. I've had a case on since day one from Version. Just wondering if this is a factory defect or cheap glass on our lens.
Sent from my VS980 4G using xda app-developers app
Click to expand...
Click to collapse
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Ready2Mosh said:
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Click to expand...
Click to collapse
mine has cracks too. can i just take it back to verizon? ive only had it 5 days. or do i need to call and get one sent?
afmracer6 said:
mine has cracks too. can i just take it back to verizon? ive only had it 5 days. or do i need to call and get one sent?
Click to expand...
Click to collapse
First off "F'N SLAYER!!!"
I'm not with Verizon, I'm with T-Mobile and have a business account. Do they look like these? the top picture?
I'm going to try and get a pic on my 230x usb microscope and post it here stay tuned!
Ready2Mosh said:
First off "F'N SLAYER!!!"
I'm not with Verizon, I'm with T-Mobile and have a business account. Do they look like these? the top picture?[/QUOTE
YES. looks like imperfections in a diamond. cant get a good pic of them. small but visible with the naked eye.
ill try to get a macro pic with my g/s 's note 2 tonight.
Click to expand...
Click to collapse
Seems to me that unbreakable sapphire isn't really a benefit if it comes with imperfections...
Ready2Mosh said:
They aren't scratches, get the light to shine off the surface of the glass, it will be clean, they are cracks inside the glass, about to return my third one because of this. I use a jewelers loupe to look at them, this is bad and your going to hear a lot about this issue soon. All the same problem, the crack lines run from top of phone to bottom of the phone on the lens.
Click to expand...
Click to collapse
How does this happen? How do you cause cracks inside the glass?
Hopefully, it's just the slightly lower Q.C. from the first batch of G2's before LG ramps up production. Almost all newly-released phones have this issue. The Note 3 is having this wiggly home button issue. Either way, it's inexcusable for LG and it's good that you guys are letting us know about this. I plan to get a G2 soon and i'll be taking a very close look at those lens before i move out of the shop.
ericdabbs said:
How does this happen? How do you cause cracks inside the glass?
Click to expand...
Click to collapse
Same way it happens in gemstones, stress. I think I have figured out what is happening, if you put your phone in a place where it can flex ever so slightly, the lens glass touches the outside casing, causing stress and thats when the cracks appear. So if you put your phone in your back pocket and sit down, that would cause the phone to have flex, thus causing the glass to stress and cracking.
I think I found something that actually tells how this is happening. Read here
---------- Post added at 12:09 AM ---------- Previous post was at 12:07 AM ----------
electronical said:
Hopefully, it's just the slightly lower Q.C. from the first batch of G2's before LG ramps up production. Almost all newly-released phones have this issue. The Note 3 is having this wiggly home button issue. Either way, it's inexcusable for LG and it's good that you guys are letting us know about this. I plan to get a G2 soon and i'll be taking a very close look at those lens before i move out of the shop.
Click to expand...
Click to collapse
It happens after you've had it and used it, it will look clean when your in the store.
Ready2Mosh said:
Same way it happens in gemstones, stress. I think I have figured out what is happening, if you put your phone in a place where it can flex ever so slightly, the lens glass touches the outside casing, causing stress and thats when the cracks appear. So if you put your phone in your back pocket and sit down, that would cause the phone to have flex, thus causing the glass to stress and cracking.
I think I found something that actually tells how this is happening. Read here
.
Click to expand...
Click to collapse
I see. Yeah I never put my smartphones in my back pocket like I see girls do. I always put my phone on my side pocket. I am definitely going to be putting on a case for this little guy just for added protection when I get the phone.
thewihlygeek said:
Seems to me that unbreakable sapphire isn't really a benefit if it comes with imperfections...
Click to expand...
Click to collapse
Not unbreakable, otherwise we wouldn't be able to cut it, same as diamond. Sapphire is 9 on the Mohs' scale of hardness, diamond is obviously 10, the hardest substance, but even it can break and scratch. The thing is the difference in hardness between 9 and 10, it's like 140 times harder, wow!
Your exactly right about the imperfections, if the edges are damaged, they are already doomed to crack, and you can't see it because it's smaller than the eye can see and it's in a frame. But if you look closely you can see the edge looks rough, unfinished, theres the problem.
---------- Post added at 12:19 AM ---------- Previous post was at 12:18 AM ----------
ericdabbs said:
I see. Yeah I never put my smartphones in my back pocket like I see girls do. I always put my phone on my side pocket. I am definitely going to be putting on a case for this little guy just for added protection when I get the phone.
Click to expand...
Click to collapse
Get one that doesn't flex!
Goodbye all, moved onto the note 3 as I know it will continue to happen. Good Luck all, hope you don't have the experience I did.
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
daraj said:
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
Click to expand...
Click to collapse
Lol so crazy you said that! I kept picking at it (not too hard) because it looks like there is plastic there. Glad I wasn't the only one thinking that
Sent from my LG-D801 using xda app-developers app
Ready2Mosh said:
Goodbye all, moved onto the note 3 as I know it will continue to happen. Good Luck all, hope you don't have the experience I did.
Click to expand...
Click to collapse
Bye. Good luck with that lag fest and crappy pentile screen. And good luck with the loose home buttons and crappy reception that people are already reporting. All in a $750 device lol.
Sent from my LG-D800 using xda premium
i think you've been putting pressure on the lens when you mistakenly push it while touching the buttons at the back.
canecbr600 said:
But u had to get a magnifying glass?????
Click to expand...
Click to collapse
My initial thought as well! lol
---------- Post added at 07:45 AM ---------- Previous post was at 07:36 AM ----------
canecbr600 said:
But u had to get a magnifying glass?????
Click to expand...
Click to collapse
daraj said:
Just got my LG2 today, Is there any plastic film covering the camera lens? Seems to me there is but I cant take it out :laugh:
Click to expand...
Click to collapse
I tired too (briefly) but theres only film on the surrounding bezel of the lens, not on the lens itself. Surprisingly enough, i thought at the bezel of the lens was blue..for 5 days!
I bought Ringke Fusion clear case from Amazon and whenever i try to use flash it turns all white. So i have to cut it to make flash work. I have added sample pics.
Thanks for the feedback man!
Have you contacted the seller?
I thought I was the only one I have the same problem
Sent from my LG-H811 using XDA Free mobile app
I have this case on the way, very disappointing. Did someone contact Rearth about it?
I've had that issue with every clear case I've owned across multiple devices. It's never as bad as your shots though, I usually get a glow in the left corner of my pics.
Just get the i-Blason clear case instead. I'm really liking this case. Has a big cutout for camera and flash and other openings. Flash pics come out fine. I'm going to post some pictures of mine sometime today in the accessories thread area.
http://www.amazon.com/gp/aw/d/B00VY...ason+lg+g4&dpPl=1&dpID=41-ftBbYkzL&ref=plSrch
Sent from my LG G4 using Tapatalk
trinikartel said:
I've had that issue with every clear case I've owned across multiple devices. It's never as bad as your shots though, I usually get a glow in the left corner of my pics.
Click to expand...
Click to collapse
I had one on my G3 like this and i never had any problem. I guess its about cut on back.
There is an Orzly one that has the open cutout style on Amazon. I got that one.
Why didn't you just return it as defective instead of cutting it like that on your beautiful G4?
MicroMod777 said:
Why didn't you just return it as defective instead of cutting it like that on your beautiful G4?
Click to expand...
Click to collapse
Its compatible for leather back and its nice over all. Returning it will give few more hussle. I just cut little bit and it worked fine.
Hmm I have this case and I do notice that it glares just a tad bit around the case, but it's not too horrible.
Sfkn2 said:
Hmm I have this case and I do notice that it glares just a tad bit around the case, but it's not too horrible.
Click to expand...
Click to collapse
Look at my samples. do you have leather back or plastic back ?
bikrame said:
Look at my samples. do you have leather back or plastic back ?
Click to expand...
Click to collapse
Leather. I see your samples, and do not see the same with mine..
Sfkn2 said:
Leather. I see your samples, and do not see the same with mine..
Click to expand...
Click to collapse
Thats surprising !
A roamer, but made an account before more people decided to cut their case.
Theres a really simple fix to this... the issue here is that because the case is clear, the light bleed through the case and affect the camera when taking pictures. To fix this all you need is a sharpie or any black marker... just Ink up the insides. The black ink will prevent the light from bleeding through the case, and withe the phone behind it, you'd barely notice the ink.
i mean, having a dark ring around your LED is better than cutting it right?, you can always in the other side to balance it out.
Grab a Spigen case. It fits and feels fantastic. No problems with the camera.
Ringke does have a 1 year warranty. It might only be the clear one that is reflecting back. I am sure they will swap out for another color, correct the mold and send you a Revision for free, or give you your money back.
Raynold101 said:
A roamer, but made an account before more people decided to cut their case.
Theres a really simple fix to this... the issue here is that because the case is clear, the light bleed through the case and affect the camera when taking pictures. To fix this all you need is a sharpie or any black marker... just Ink up the insides. The black ink will prevent the light from bleeding through the case, and withe the phone behind it, you'd barely notice the ink.
i mean, having a dark ring around your LED is better than cutting it right?, you can always in the other side to balance it out.
Click to expand...
Click to collapse
This. There was a buyer comment on amazon that explained this process also. I can't see the marker after its installed on my black leather.
Sent from my LG-H811 using Tapatalk
Yep, I had the same case on my G3, and it had the same issue. Sucks to see they didn't learn from their last mistake.
I've just checked this and yes I've got the same problem with flash. I've got the leather back. All in all I'm not impressed with the case since day 1 anyway, always looked cheap to me.
I have the clear case with a plastic back and do not have this issue. Not even in pitch black with the flash on.
Anyone else have very faint surface scratches on the back of their phone? No idea how I got them on this supposedly sturdy phone, but they are there. The phone has been on microfiber resting at all times.
My question is this, anyone think we can polish the back to get light scratches out?
Sent from my PH-1 using Tapatalk
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
sk33ls said:
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
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Yea I saw the video. That's what has me annoyed. Essentials talk of durability is well documented. Add that to the fact that no cases are readily available means you kinda need to just put up with whatever happens. I'm wondering if we can just use a mild polish on the back to alleviate any minor scratches. Mine are almost invisible, but I their presence at all on a phone I baby, bothers me.
I think baking soda and water would do the trick.
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I began to see fine scratches on the back of mine within days. I carry it in my front pocket with nothing else. I'm not aware of any rough treatment at all. I feel disappointed as well.
Same problem here ,another thing to be disappointed besides the Camera.
Same here
I was getting some as well. Try the polish out and see if it works? I don't think anyones tried it yet. Also if you don't mind covering the back you can always throw a skin on it. Also makes the phone a lot less slippery
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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Interesting. Have you complained to customer support about scratches? I wonder what their take is.
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NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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I also have fine scratches on the back of mine, with scratches near the USB c port. I also have a replacement supposedly on the way, but for freezing & random reboot issues. What did they replace your phone for? How long did it take for you to get the replacement?
Mine was for bad light bleed and the coating on the titanium coming off. Now I have to exchange again because the one they sent me has no speaker grille.
They sent the replacement next day air after they called to confirm. I had already sent my defective device in. This was before they started doing advanced replacement.
I wish you hadn't said anything.. I have them too
Maybe they could be polished out, but if it scratches this easily they are destined to return.
The phone is not supposed to be scratch proof. I'll be surprised if they'll take your phone back just because of slight scratched. Put it in a sleeve to install vinyl backing for peace of mind.
Mine had scratches from day one... lol Just placed my replacement order yesterday but I don't expect to get it anytime soon. Phone is off and collecting dust til I get the box to return it. They stated they wouldn't have any new devices (hopefully ones w/o much of the hardware issues like the speaker grille) in stock until this week when they emailed me last week.
I ended up getting a replacement from essential and placing a skin on the back to protect from getting these fine scratches. I don't hate it as much as I thought I would, I miss the shiny back but I like not having scratches and finger prints all over the back. Wahoo!
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Had mine for over six weeks, and no scratches here.
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
Malacant said:
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
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Close to that area are the magnets, magnets attract metal and sand, sand is one of the few things that can scratch glass and ceramic. Sometimes even if we believe or not we have sand in our packets due to daily life. Then we have scratches without knowing where we scratched.
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I don't understand people complaining about micro scratches like it's something wrong with the phone? If you live in a place that has sand then you should have some type of protection on your device if you don't want scratches. Sand (silica) is harder than any coating and will scratch any phone. It also can become ubiquitous. One of the persons here literally has a user pic with them on the beach! Why make it Essentials fault when your failure to protect your phone is the issue?
I got my scratches at my corporate office in my cube. Nowhere near beach or anything of that sort. Was just playing with it and setting it up. Anyone who's not using any protection on the back and have been using it regularly saying they don't have any scratches, please share a close up video of your phone's back in nice HD detail close up so we can be in awe of your magical device with no scratches. Be sure to move it around under a bright light too. Lol. Be real people, you're gonna get scratches without a protection, whether it's a skin, case or whatever.
Hello, my original screen protector is coming off
What do you suggest should I do? Samsung does not change it, does it?
I read the glass screen protectors on the market are not so goods, too may problems with fingerprints and so on..
Well just buy a new one from amazon... I. Just order a 2 pack spigen pack 7.99 on amazon... This one has light scratches and the spigen on my note 9 is brilliant...
On the finger print side can't say as haven't put it but will tomorrow. People on the reviews say it works fine so...
Samsung does not replace it but they offer a similar version to the OEM that came on the phone. I remember seeing a lot of talk about them being $29.xx for a three pack. That seemed kind of high to me when for not much more you could do the Dome Glass. There have been mixed reviews of the Dome Glass. The most common complaint seems to be that it is difficult to install. It looks simple and straight forward, watching the videos on YouTube, but in the real world things are never perfect. There is one video on YouTube, 14 screen protectors for the S10+, or something like that and the vlogger puts on, tests and talks about all 14 different screen protectors. If you don't want to watch the whole video, it kind of long, he lists his recommendations in order from the best to the worst in the video notes. Over at Android Central I posted a question about this, https://forums.androidcentral.com/s...dome-glass-stock-something-else-new-post.html, and was surprised how many people are going without anything. I keep watching the front camera area for scratches and have just about convinced myself to go naked too. Mine isn't lifting up but it is pretty scratched up with a few deep enough to feel.
Just use it without the film. The sensivity in fingerprint sensor is amazing!
I am using this one from amazon and found it really good.
https://www.amazon.co.uk/gp/product/B07RW748Q4/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
I saw that some protector are above the camera, others not. I read that it is not good for the lens to have a film over.. Am I right?
Screen protectors don't provide drop protection for phones with edge to edge displays and minimal bezels because the vast majority of the time a phone gets dropped on one of its sides rather than the area the screen protector is covering.
But people who walk around with their phone in their pocket or in a bag will scratch up their displays if they don't use a screen protector. The display doesn't ever have to come into contact with anything as obvious as coins or keys to get scratched--particles of sandlike grit that turn up inside a pocket will scratch a smartphone screen.
Whether or not you need a screen protector pretty much depends on how you carry your phone but people who think they are purchasing drop protection often end up disappointed.
brunotuga said:
Well just buy a new one from amazon... I. Just order a 2 pack spigen pack 7.99 on amazon... This one has light scratches and the spigen on my note 9 is brilliant...
On the finger print side can't say as haven't put it but will tomorrow. People on the reviews say it works fine so...
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Spigen neoflex had bad orange peel effect on the note 8 and note 9 series.
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Limeybastard said:
Spigen neoflex had bad orange peel effect on the note 8 and note 9 series.
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Not on mine and to be fair on this one have put it on at around 4 pm is really good now dry and clear...
brunotuga said:
Not on mine and to be fair on this one have put it on at around 4 pm is really good now dry and clear...
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Post a pic with the light reflecting of it.
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Limeybastard said:
Post a pic with the light reflecting of it.
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Hope this helps...
brunotuga said:
Hope this helps...
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Thanks for taking the time taking pics, their film has too much orange peel for my liking.
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Well I thought that was bad as soon I put it but after a few hrs the marks do go away and its nice... Well the protection vs the original is better to be fair
Also worth mentioning that the blue light filter is on the the pics and is almost all the way up... So maybe why looks orange.