Fine scratches - Essential Phone Questions & Answers

Anyone else have very faint surface scratches on the back of their phone? No idea how I got them on this supposedly sturdy phone, but they are there. The phone has been on microfiber resting at all times.
My question is this, anyone think we can polish the back to get light scratches out?
Sent from my PH-1 using Tapatalk

I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
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sk33ls said:
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
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Yea I saw the video. That's what has me annoyed. Essentials talk of durability is well documented. Add that to the fact that no cases are readily available means you kinda need to just put up with whatever happens. I'm wondering if we can just use a mild polish on the back to alleviate any minor scratches. Mine are almost invisible, but I their presence at all on a phone I baby, bothers me.
I think baking soda and water would do the trick.
Sent from my PH-1 using Tapatalk

I began to see fine scratches on the back of mine within days. I carry it in my front pocket with nothing else. I'm not aware of any rough treatment at all. I feel disappointed as well.

Same problem here ,another thing to be disappointed besides the Camera.

Same here

I was getting some as well. Try the polish out and see if it works? I don't think anyones tried it yet. Also if you don't mind covering the back you can always throw a skin on it. Also makes the phone a lot less slippery

I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.

NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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Click to collapse
Interesting. Have you complained to customer support about scratches? I wonder what their take is.
Sent from my PH-1 using Tapatalk

NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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Click to collapse
I also have fine scratches on the back of mine, with scratches near the USB c port. I also have a replacement supposedly on the way, but for freezing & random reboot issues. What did they replace your phone for? How long did it take for you to get the replacement?

Mine was for bad light bleed and the coating on the titanium coming off. Now I have to exchange again because the one they sent me has no speaker grille.
They sent the replacement next day air after they called to confirm. I had already sent my defective device in. This was before they started doing advanced replacement.

I wish you hadn't said anything.. I have them too
Maybe they could be polished out, but if it scratches this easily they are destined to return.

The phone is not supposed to be scratch proof. I'll be surprised if they'll take your phone back just because of slight scratched. Put it in a sleeve to install vinyl backing for peace of mind.

Mine had scratches from day one... lol Just placed my replacement order yesterday but I don't expect to get it anytime soon. Phone is off and collecting dust til I get the box to return it. They stated they wouldn't have any new devices (hopefully ones w/o much of the hardware issues like the speaker grille) in stock until this week when they emailed me last week.

I ended up getting a replacement from essential and placing a skin on the back to protect from getting these fine scratches. I don't hate it as much as I thought I would, I miss the shiny back but I like not having scratches and finger prints all over the back. Wahoo!
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Had mine for over six weeks, and no scratches here.

I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.

Malacant said:
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
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Close to that area are the magnets, magnets attract metal and sand, sand is one of the few things that can scratch glass and ceramic. Sometimes even if we believe or not we have sand in our packets due to daily life. Then we have scratches without knowing where we scratched.
Sent from my SM-N950U1 using XDA-Developers Legacy app

I don't understand people complaining about micro scratches like it's something wrong with the phone? If you live in a place that has sand then you should have some type of protection on your device if you don't want scratches. Sand (silica) is harder than any coating and will scratch any phone. It also can become ubiquitous. One of the persons here literally has a user pic with them on the beach! Why make it Essentials fault when your failure to protect your phone is the issue?

I got my scratches at my corporate office in my cube. Nowhere near beach or anything of that sort. Was just playing with it and setting it up. Anyone who's not using any protection on the back and have been using it regularly saying they don't have any scratches, please share a close up video of your phone's back in nice HD detail close up so we can be in awe of your magical device with no scratches. Be sure to move it around under a bright light too. Lol. Be real people, you're gonna get scratches without a protection, whether it's a skin, case or whatever.

Related

Screen protector.

How many people use em? Got the invisible shield on but it makes the screen look horrible. Anyone else think the same?
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corybucher said:
How many people use em? Got the invisible shield on but it makes the screen look horrible. Anyone else think the same?
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Weird, I have my Zagg on and it looks fine. Unless of course your talking about when the screen is off.
I'm using an XtremeGuard which I got off eBay for $2.50. It is wonderful!! It had bubbles and stuff when the screen was off when I first put it on, but EVERYTHING cleared up within 2-3 days. I used a mild soapy water to put it on, so it was kinda "rainbow" looking when the screen was lit up, but all of that has since dried up. The screen is crystal clear both on and off. If you didn't know there was a screen protector on there, you would see it. You can tell by touching it, it feels a little more grippy, which I actually like. Also it hasn't intefered with the performance of the touchscreen as well, I'm 100% satisfied with it.
http://cgi.ebay.com/NEW-XtremeGUARD...ewItem&pt=PDA_Accessories&hash=item35a9e73eed
Mine is still as naked as the day I bought it. Mint condition, too.
corybucher said:
How many people use em? Got the invisible shield on but it makes the screen look horrible. Anyone else think the same?
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Mine looked terrible at first too, but after about a day, I guess the liquid fully dried and it didn't look cloudy anymore.
Bought a 3-pack from a Sprint store.
Don't use the anti-glare one. It significantly lowers the image quality.
It's akin games which use the film grain effect, except here you'd want the clarity instead of fancy effects.
Thank you all for your responses, I really appreciate it. I guess it only looks bad because I got a few scratches on the screen protector itself but I guess that's why you buy them in the first place. I might call to get a replacement if it gets any worse, these have a lifetime warranty.
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corybucher said:
Thank you all for your responses, I really appreciate it. I guess it only looks bad because I got a few scratches on the screen protector itself
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That is exactly the reason I don't use a screen protector. They are made out of plastic and will scratch easily. The glass that is covering the LCD is made out of glass and VERY difficult to scratch. Seems like a waste of money to me. I had 3 iPhones and never had a scratch in the glass.
Did not work for me
I bought an invisi shield Saturday and they put it on my phone, I have had problems typing with it. I even tried to recalibrate the typing but it was not even able to type the first letter. Therefore, I took the front shield off and i am able to type with no problem now. Sucks.. maybe they put it on wrong because my wife's phone is working fine with it on. Life time warranty on it so Im going to take it back and have them try it again.
chazglenn3 said:
That is exactly the reason I don't use a screen protector. They are made out of plastic and will scratch easily. The glass that is covering the LCD is made out of glass and VERY difficult to scratch. Seems like a waste of money to me. I had 3 iPhones and never had a scratch in the glass.
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Click to collapse
i'm with you dude! i've never used a screen protector. still flawless!
GReddySetGO said:
I'm using an XtremeGuard which I got off eBay for $2.50. It is wonderful!! It had bubbles and stuff when the screen was off when I first put it on, but EVERYTHING cleared up within 2-3 days. I used a mild soapy water to put it on, so it was kinda "rainbow" looking when the screen was lit up, but all of that has since dried up. The screen is crystal clear both on and off. If you didn't know there was a screen protector on there, you would see it. You can tell by touching it, it feels a little more grippy, which I actually like. Also it hasn't intefered with the performance of the touchscreen as well, I'm 100% satisfied with it.
http://cgi.ebay.com/NEW-XtremeGUARD...ewItem&pt=PDA_Accessories&hash=item35a9e73eed
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Click to collapse
How is the fit on that screen protector? Does it fit exactly all the way around? Is there a space around the edges?
Thanks!
I just got a screen protector put on mine (first time ever having one on) and now it screws up my swyping in... swype... it confuses it... messed with settings and everything.... pain in the...
+1 for Anti-Glare.
I know most people do not like them because they "reduce" the colors or quality of the screen, but I like the fake that it provides a smooth surface and doesn't leave any fingerprints compared to Crystal-Clear screen protectors
I got the Zagg (actually I am on the second one, as the first came off in my pocket and got covered with lint).
I should say that Zagg is great, they sent me a new one with no questions asked and even waived the shipping, since the replacement was requested so quickly after purchase.
In any case, I am now second guessing my decision after viewing a youtube video on the scratch resistance of the screen.
Just go to youtube and search for "HTC EVO screen test". (sorry, as a new user I am unable to post the link).
Here's the link. Pretty impressive.
http://www.youtube.com/watch?v=eeoAl-94bks
I've used all kinds of screen protectors for all my devices until the ZuneHD, which is supposed to have Corning Gorilla Glass, supposedly super scratch resistant. Long story short, i pulled it out of my pocket where it was by itself and it had a nice fat scratch on the surface. Brought it back to Best Buy, got another one, and swearing to never trust any claims to scratch resistance.
Using a clairvue clear on my Evo 4g, and clairvue antiglare on a tp2, and a martin fields on a tp1, all 3 are well protected and i've never been happier.

Has anyone managed to scratch the screen?

Hi, I recently got a Desire Z and I am trying to determine if a screen protector is necessary. I've already seen a thread arguing the issue in more general terms, but my question is simple:
Has anyone here scratched their screen from normal use?
I have a 2 yr old BB Storm and the screen is still flawless without ever being protected. I just want to know if I can expect the same of the HTC.
Thanks.
Cell phone screens are definitely stonger than you would think but it wouldn't hurt to put one on right? You know, as long as you don't keep it in a pocket with coins or keys in it. I haven't scratched mine in the time I had it without the screen protector but I feel much better with it on.
Sent from my HTC Vision using XDA App
Dont't know.
The 1st thing i did was buy a screen protector don't want 2 take any chances. Please feel free 2 test your screen though & b sure 2 let us know how that works out 4 ya.
There is glass and there is GLASS!!!
This speaks for itself...
http://www.youtube.com/watch?v=_kwd3v4cgVc
djsinco said:
This speaks for itself...
http://www.youtube.com/watch?v=_kwd3v4cgVc
Click to expand...
Click to collapse
How about a real test. Let the knife fall point first about three feet onto the screen. This way it can simulate a fall. Lets see if the glass doesn't chip. My HD2 that the same "indestructible" glass. It chipped, not cracked, the first time it feel face down on the ground. Don't take a chance, slap a screen protector on it.
I agree I also had a hd2 and was able to put some scratches on that beast. I haven't put a screen protector on the g2 its been in and out of my pocket for about a week still flawless
ddgarcia05 said:
How about a real test. Let the knife fall point first about three feet onto the screen. This way it can simulate a fall. Lets see if the glass doesn't chip. My HD2 that the same "indestructible" glass. It chipped, not cracked, the first time it feel face down on the ground. Don't take a chance, slap a screen protector on it.
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Sent from my T-Mobile G2 using XDA App
I managed to scratch my g2 inside the first 2 weeks. Not sure how, probably something I had in my pocket.
In contrast, I went about a year with the N1 without scratching it. I am not sure if it is mere chance or if the G2 has a less scratch resistant screen but that is my experience to date.
i never put a screen protector.
no scratches what so ever.
but of course i take care that there is nothing in my pocket together with the phone
First time I got the G2 I slapped on the Tmobiles special screen protector.
The feel is different,smoother, and you won't tell if you have it on.
The screen feels sooo...like wow smooth.
Promise you,go check it out comes with 2 inside.
Its worth it.
Sent from my T-Mobile G2 using XDA App
There is a definite scratch in the middle of my screen, deep enough that you can catch your fingernail in it. The nice thing is that it's not noticeable when the phone is on.
digital_exhaust said:
There is a definite scratch in the middle of my screen, deep enough that you can catch your fingernail in it. The nice thing is that it's not noticeable when the phone is on.
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I had the same type of scratch, deep enough that you could catch your fingernail in it, but it was higher up on the screen. I exchanged that G2 though when it stopped reading SD cards. I actually ended up fixing it before I sent it back because root came out and I was able to flash a new rom over it lulz.
Sent from my T-Mobile G2 running Cyanogenmod.
Just get a screen protector from stealthguards.com
Their screen protectors are like anti-finger oil or something like that, cause when I swipe my phone with greasy french fry fingers, I barely see the streaks of grease on the phone.
And it's for free, with 2.95 shipping.
Took about a week to ship to me, and i'm up in Canada, EH.
My wife and I both have had G1s since preorder, neither with screen protectors, mine in my pocket (usually with nothing else) and hers in her purse with god knows what, and neither of them is scratched at all.
Says something for HTC's choice there, but I don't know that it's the same glass.
I haven't had a screen protector on my G2 since I bought it almost a month ago and I keep it on my pocket. Screen is still perfect.
Didn't have a screen protector on my N1 either and there weren't any additional scratches from when I bought it (had one small scratch from previous owner).
I have not managed to scratch my screen and my phone has met mr. hardwood floor once.
It's easy to prevent scratches/chips. Don't drop it, don't put it a pocket with other stuff, keep it away from kids/dogs/cats/parents/gfs/police/etc, don't lay it face down and don't go all high school girl and pitch your phone at a wall when someone makes you angry.
There go, AbsolutZero's guide to a scratch free phone lol.
convolution said:
Just get a screen protector from stealthguards.com
Their screen protectors are like anti-finger oil or something like that, cause when I swipe my phone with greasy french fry fingers, I barely see the streaks of grease on the phone.
And it's for free, with 2.95 shipping.
Took about a week to ship to me, and i'm up in Canada, EH.
Click to expand...
Click to collapse
just ordered one myself, couldn't believe this was free
I'm surprised my screen hasn't gotten scratched yet! I dropped it on a concrete patio with bits of broken vehicle glass on it, I was replacing a window and got carless and knocked the phone off the seat with the door card as I was putting it back together. Also dropped it at work, which is a big retail store.
What has gotten scratched and damaged however is the battery door. That I find to be a bit annoying, now it looks ugly.
jinpaul.yang said:
just ordered one myself, couldn't believe this was free
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Click to collapse
It technically isn't.
They make a profit from "shipping".
I got mine in a normal everyday envelope.
Cost them lets say a dollar to ship it up to Canada.
They spent about 70 cents to make the protectors.
Their profit is about $1.20.
convolution said:
It technically isn't.
They make a profit from "shipping".
I got mine in a normal everyday envelope.
Cost them lets say a dollar to ship it up to Canada.
They spent about 70 cents to make the protectors.
Their profit is about $1.20.
Click to expand...
Click to collapse
useful information, thank you so much
Yup, more profits if sending it somewhere in the US. 46 cents for a stamp, envelopes are dirt cheap, and bang!
Sent from my HTC Vision using XDA App

Arrrgghh I've scratched it. ALREADY.. :( (the paintwork)

Any tips on touching up the chrome paint work. Dropped it getting out of the car. Scuffed the corners.
Had ordered the cover but hadn't arrived yet. Highly recommend some sort of cover before taking this beauti out.
dskmat said:
Any tips on touching up the chrome paint work. Dropped it getting out of the car. Scuffed the corners.
Had ordered the cover but hadn't arrived yet. Highly recommend some sort of cover before taking this beauti out.
Click to expand...
Click to collapse
i hate you
Wrong screen protector and it's on upside down.
of course its upsidedown? better some old screen protector than non.
Any one tips on touching up the plastic chrome edging.
Ouch. Looks like you have the wrong sized screen protector on - it looks the same as mine. Came with my Case-Mate, not sure why they provided the wrong protector. Maybe they hadn't produced the right ones yet and and thought the wrong size was better than nothing.
That my worst fear ..ouch
Too bad the didn't get rid of the crome and go all black like on the nexus s
I did this to my vibrant...did u get at store? If so just swap it. Make something up like randomly rebooting
Sent from my Nexus S using XDA App
same here. got it with the casemate. Useless screen protector anyway. need something that resists fingerprints.
dskmat said:
Any tips on touching up the chrome paint work. Dropped it getting out of the car. Scuffed the corners.
Had ordered the cover but hadn't arrived yet. Highly recommend some sort of cover before taking this beauti out.
Click to expand...
Click to collapse
get a black (not translucent) silicone case, and you are all set.
I did the same thing like second week I had my AT&T Captivate, did not bother me much. No phone is gonna stay scar-free forever
i just want to say:
O dear think its time to use my case
Sent from my GT-I9100 using XDA App
well if you want guys who have lots of paints, and who might be able to cover it, then try looking for one of them game workshop places, they have loads of paints in there and other stuff, I dropped a hd cam year ago and I passed by one of these shops and guy in there found a paint to cover it perfect.....just a thought
pray that the phone starts making awful noises and constantly reboots itself.
Then you have a reason to take it to Samsung repair centre.
The warranty i believe is 2years.
I ordered my cases from 2 ebay Us sellers and still haven't received them. Sad my phone from OK arrived first.
Sent from my GT-I9100 using XDA App

Back panel cracked in my pocket never dropped?

Ive had my nexus 4, for about a 1week. I'm very careful with my phones. Had the iPhone since the 3G-till the 4S switched back and forth beetween android. Having the G1 and the G2 then G2x and the GS3 now I have the nexus 4. Never having problem with a cracked screen on ANY PHONE. After a long shift at work 12hrs at a (Nissan dealership) I take my phone out of my pocket and the back is cracked?!?! Not once did I drop it or bump it in my jacket. So my only conclusion is that the phone is very sensitive and maybe with the slight pressure with crack? Anyone have same problem or info? Currently waiting for Google to send me my replacement. Hopefully I'm under warrnty for the crack. (fingers crossed)
Sent from my Nexus 4 using xda app-developers app
You must have bumped it or bent it. Glass doesn't crack by itself. Otherwise there would be tons of these posts on here.
That being said the back glass does look pretty thin, so a hit in the right (wrong) place could do the damage maybe. I dunno. Mine is caseless and it's still perfect.
AW: Back panel cracked in my pocket never dropped?
Maybe heat and cold diferences Do you have a pic of it ?
Sent from my HTC One X using xda premium
There are a few posts out there with this issue.
One off the top pf my head is:
http://forum.xda-developers.com/showthread.php?t=1999345
Not sure if it was in that thread or another but I saw a user say they had it on their desk, heard small popping/crackle noise, and the back of his N4 spider webbed from the bottom corner, which would support the idea of the temp changes causing it.
Bull****.
Sent from my Nexus 4 using xda premium
Because of its size it seems easy to angle it in a way where it can get flexed. I experience this using my.phone in my pockets often.
Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck
Hi
christianrms said:
Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck
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Click to collapse
These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil
My nexus 4 cracked as well. Had it inside a warm gym changing room then put it in my coat pocket ,which btw is big enough and located so that it wont bend the phone at all. I then went outside (imin the uk where it is snowing hence cold) then pulled it out and it had got a crack on it. Not happy to say the least, and no its not covered by lg warrenty.
PhilipL said:
These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil
Click to expand...
Click to collapse
That's the reason I wear baggy drawers! Carry a lot of things in them including this fragile glass phone! :good:

Dropped it yet?

Like a lot of people I'm suddenly debating an edge but I'm worried about losing a rim of aluminum or plastic around the screen. I don't do cases and do drop my phone on concrete around twice a year but have never broken anything, am I right in guessing that edge screens lose a lot of durability without a case?
Dropped mine twice, both times onto my Kitchen floor (stone). Not even a scratch, much to my surprise.
Haven't found a case I like yet, and I'm insured, but will eventually get a flip cover I think.
drop it in the toliet 2 times on wooden floor, looks the same as before when i buy it.
That's sweet to hear, thanks!
Dropped my on kitchen floor yesterday thankfully not a mark on it !!
I've had mine for over 2 months, and it's in mint condition. You learn early on that the thing is a bit of a tank, but still manages to be well-manufactured with a premium feel. I've had a few drops thag were hard to look at, but a spray-adhesive screen protector and a flimsy TPU case bought online have protected the phone from any cracks or scratches.
i watched a drop test on youtube of this phone a while back vs an iphone, and although ymmv compared to the video, it did seem like the S6 was pretty tough, it took dropping the phone from around 10feet high before the glass smashed on back or front! I was very impressed.
I want to also highlight how I've gone without a case for the few months I've had this phone, and there isn't one scratch to be seen! Yes it is a fingerprint magnet, but I seriously thought that the back of the phone would look awful pretty quickly, but it's just pristine!
Dropped mine again in the kitchen again no damage thankfully.
Sent from my SM-G928F using XDA-Developers mobile app
My phone is cracked to **** - top right corner, middle of screen and on rear! I may need to rethink a glass phone next time lol
rm83855 said:
My phone is cracked to **** - top right corner, middle of screen and on rear! I may need to rethink a glass phone next time lol
Click to expand...
Click to collapse
May be buy a case.
Sent from my SM-G928P using Tapatalk
DBZo07 said:
May be buy a case.
Sent from my SM-G928P using Tapatalk
Click to expand...
Click to collapse
Without a good case; this thing is so painful to hands, i mean sharp rear lines. After a long surfing on the hand, it is giving cramp. [emoji51]
And sending an another post. Why?
Because I can..
Yes I dropped mine onto a beer can on the floor which still had some beer in it, this made sure the can did not move. The result of the 3ft fall? the pixels at the impact point are completely knackered, so will need to claim on the insurance when it comes to selling it for the Note 6, as I imagine the phone is probably a write off as it is the screen as well as the glass. Not sure I think much of this Gorilla Glass!
I owned the xperia z and z3 and never managed to crack these once. On the three occasions I dropped my s6e+ it resulted in damage. Why buy an expensive beautiful glass phone to put it in a plastic case?
yep yesterday camera len broken. looks like a right pain to do and looks like camera its self looks damaged too.
Sent from my SM-G928F using XDA-Developers mobile app

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