G5 Plus not finding my N6P backups - Moto G5 Plus Questions & Answers

Hi, guys!
I'm in the process of migrating from my N6P to a G5 Plus. When setting up the G5 Plus, Google didn't show me the backup set for my (stock, out of the box) N6P. Instead, it's only showing me the backup set for the phone prior to the N6P. I was able to examine that backup set (because Google gave me the option to pick-and-choose which apps I wanted to restore to the G5 Plus). It is an old backup set, missing about half of the apps I currently use (some of which are paid versions).
I've had the N6P doing Automatic Backups from Day #1. The settings have been (and still are)
Back up my data: ON
Backup account is correct
Automatic restore: ON
So, if any of you have any ideas of how I can get my G5 Plus to find my N6P backup set, so that I can properly set up my G5 Plus, I would really appreciate it.
BTW, as I was having trouble with the set up, on about attempt #5, my G5 Plus showed me an option to set up the G5 Plus using the Bluetooth Nearby Device feature. Make sure you have any existing Bluetooth connections or devices turned off (my headphones were inadvertently still on and commandeered the connection from the other room). But this feature worked a treat in moving my Google credentials over to the G5 Plus. Sadly, this still didn't help me with the backup data.
I know this is more of a Google question than perhaps a device question, but the rules suggest I ask here first. (If you all have a better suggestion for my thread location, I'm open to it.)
Thanks in advance for your help!

An update: In discussing this with others, it seems the culprit may be the fact that my N6P is Android v. 7.1.2 and the G5 Plus is on v. 7.0. Some people told me that when they were playing with the beta version of 7.1, they weren't able to restore their 7.1 backups to 7.0 phones.
Unless you all have any better suggestion, it seems I will have to manually set up this phone and lose some (hopefully, little) app data. I'll be using the Search function to research backup apps for this phone.

yumfoods said:
An update: In discussing this with others, it seems the culprit may be the fact that my N6P is Android v. 7.1.2 and the G5 Plus is on v. 7.0. Some people told me that when they were playing with the beta version of 7.1, they weren't able to restore their 7.1 backups to 7.0 phones.
Unless you all have any better suggestion, it seems I will have to manually set up this phone and lose some (hopefully, little) app data. I'll be using the Search function to research backup apps for this phone.
Click to expand...
Click to collapse
I've used titanium backup for years.
If you want free and a little more work.. helium works fine too.
Sent from my Moto G (5) Plus using Tapatalk

Related

Long time root user - transitioning to unrooted phone?

I've rooted all my devices since the days of the OG Droid. Up until a year or two ago, root and custom roms were a must have for a lot of useful features, but the dependency on root features has definitely gone down as stock android has advanced.
With the Moto X being mostly stock, and a little harder to root (especially with every OTA) I've been thinking about just going stock and keeping it unrooted when it arrives today.
As of now I use root mainly for just backing up and syncing app data between my phone and tablet (since a lot of apps don't implement google's cloud sync). It appears that Helium works with the Moto X, though that's definitely not as seamless or quick of a process. I also use Greenify but apparently that doesn't need root anymore.
Has anyone else gone down this path? I feel like I might end up missing a lot of things I can't even think of right now.
I just got my MotoMaker yesterday, and I was basically in the same boat. I was initially going to just unlock the bootloader, install TWRP, and install SuperUser, but the Moto site was rejecting my device key. I usually will immediately root a device and install Titanium Backup to install my standard set of apps. I gave up waiting for Moto to update their db and started installing apps without unlocking. Most apps I use don't really store much beyond some basic settings locally, so I just re-downloaded everything I wanted from the Play Store and logged into everything again. The few apps that had locally saved data that I wanted to transfer (games, mostly) I ended up using adb on my computer to backup individually, then used adb to push the apps to the new phone. This worked for most things... some apps don't let you back them up. My biggest concern was Google Authenticator, which I use for a number of websites. For that, I had to cheat. Since my existing phone was already rooted, I used adb to pull the stored secrets database off the phone (which you can't do without root). I found this awesome tool which lets you generate QR codes directly from a Google Authenticator db file, and used that to add the secrets to a freshly installed copy of Authenticator.
In the end, the Moto site finally let me get an unlock code, though I think I've decided to skip that, at least for the time being. Unlocking the device wipes it, and I've got things installed and configured the way I want. I don't see myself wanting to push any non-stock roms to this (I really like the Moto additions). I still want root (mostly for backups, though it does make tweaking the device a bit easier), but I can live without it for now.
detonation said:
I've rooted all my devices since the days of the OG Droid. Up until a year or two ago, root and custom roms were a must have for a lot of useful features, but the dependency on root features has definitely gone down as stock android has advanced.
With the Moto X being mostly stock, and a little harder to root (especially with every OTA) I've been thinking about just going stock and keeping it unrooted when it arrives today.
As of now I use root mainly for just backing up and syncing app data between my phone and tablet (since a lot of apps don't implement google's cloud sync). It appears that Helium works with the Moto X, though that's definitely not as seamless or quick of a process. I also use Greenify but apparently that doesn't need root anymore.
Has anyone else gone down this path? I feel like I might end up missing a lot of things I can't even think of right now.
Click to expand...
Click to collapse
I am the same as you. Traditionally, I always rooted but for the X I've just felt no need. (I was worried about receiving future updates, mostly).
I wrote a guide on backing up and restoring app data to the Moto X without root.
Helium works well for backing up your old devices, but it seems to have trouble for many on restoring the data. That's where my guide comes in, helping lay out the adb commands to finish up.
I will add, though, that after the Lenovo/Moto X announcement, it seems likely that I will root this in the future in case Lenovo drops the ball with delivering future OS updates.
Thanks, forgot about using adb for backup/restore
First Andoid I haven't felt the need to root, it's just so stable and smooth. The only reason I can imagine rooting it would be to install Adaway. Didn't realize how many ads there are until now :laugh:
I have rooted all my previous phones up until the X. I'm still able to enjoy it without the root access.
Usually rooting was necessary to debloat the phone and tune it to a stock like Android experience. Haven't really needed it with the X obviously.
The only thing that bothers me I guess is I didn't realize some of the apps I use had ads....lol
I just want adblocking again.
I was in the same boat before. Flash flash flash... That's all I ever did. Of course it was due to HTC and Samsung. Then with my n4 I went custom kernel and a few mods. The only thing I truly miss root for is ad block but that I can live with out
Sent from my XT1053 using Tapatalk
This is my fifth android phone and the first I didn't root. Finally saw no need to as like you say android has come along way, especially with being able to disable and hide apps you don't want. I have used Helium for backup, it needs to be connected to a PC for the first use and then every time the phone is rebooted, a little bit of a hassle. I also have used mybackup pro since 2010 and it never needed root but doesn't have the option to back up to box or dropbox only their own cloud storage.
Same thing for me. Decided first phone not needing root. Tethering even works out of the box! (XT 1053 on AT&T).
The only catch I had with helium was that I wasn't able to restore google authenticator data. So I manually used an SQL lite tool to extract the keys and just re-enter in a new install of google authenticator.
I refuse to limit myself so I got a developers edition. Being one if the first in America with 4.4.2 and being able to fix the exchange email issues beforehand etc are reasons I made sure I had root as an option. However this and my Nexus5 are the first phones that don't have Cyanogen Mod and so far I don't see a need or have a desire to run a different OS.
MotoX GSM Developer Edition, Bootloader Unlocked, Rooted, Stock 4.4.2 Great Britain on T-Mobile !
You're a better man than I if you can pull it off
Galaxy S4 was my first bootloader-locked phone, and I couldn't stand it. I'm on Moto X Dev version now.
I got my Moto X (at&t version) a couple weeks ago and like you I've always rooted. This time the experience was great out of the box, I just reinstalled everything fresh. I hate seeing tons of folders on my "sdcard" so now I feel like its clean and there is no legacy garbage brought over from my old phone. The only thing I am missing over my old phone (HTC One X) is being able to tether for free.
Also, the Motorola Migrate app is actually pretty good at bring your pics, texts and call logs over to your Moto X.
compulov said:
found this awesome tool which lets you generate QR codes directly from a Google Authenticator db file, and used that to add the secrets to a freshly installed copy of Authenticator.
Click to expand...
Click to collapse
Can you share a link to this? I need this also!
msk said:
I got my Moto X (at&t version) a couple weeks ago and like you I've always rooted. This time the experience was great out of the box, I just reinstalled everything fresh. I hate seeing tons of folders on my "sdcard" so now I feel like its clean and there is no legacy garbage brought over from my old phone. The only thing I am missing over my old phone (HTC One X) is being able to tether for free.
Also, the Motorola Migrate app is actually pretty good at bring your pics, texts and call logs over to your Moto X.
Click to expand...
Click to collapse
That's exactly how I felt... I wanted to start clean. I have all my photos uploaded to Google+ via auto backup and I occasionally import them all into Lightroom on my laptop, so that was a non-issue. As for SMS, I've been using SMS Backup+ for a few years now to automatically backup my SMS and call history to my Gmail account. It also makes it easy to search my SMS history if I'm looking for an old message.
Can you share a link to this? I need this also!
Click to expand...
Click to collapse
The tool I used can be found here: https://github.com/ikonst/authenticator-import
It's basically an html page and some javascripts that you run locally in your browser (no web server needed). I actually want to run this again and save the QR codes either into Lastpasss or an encrypted file or something, just so I have easy access to them in the future.
I can do lots of things without needing root now thanks to third party apps. There are still essential reasons I need root. Ads blocking and apps permission management mainly and have more to do with security and anti-malware, I purchase my apps so it's not about depriving devs. App Ops will no longer work with Android 4.4.2 without root, I think it's a major mistake by Google. Also Cerberus needs root to exist through factory reset.
But so far I haven't root my Moto X due to warranty, but will eventually. I think the Moto X is very usable without needing root and KitKat with ART performance really help with that.
Just a question about the bootloader on the MotoX. If I unlock it, can I relock it and unlock it later without needing to use the unlock code or run into any trouble?
sent via tapatalk
I was in the same boat for about a day. I couldn't help myself and had to get the Xposed Framework up and running. I need Gravity Box and Xprivacy.
Sent from my XT1053 using xda app-developers app
overthatscreen said:
I was in the same boat for about a day. I couldn't help myself and had to get the Xposed Framework up and running. I need Gravity Box and Xprivacy.
Sent from my XT1053 using xda app-developers app
Click to expand...
Click to collapse
+1
I am probably going to root but only because I often use tethering. I used to do all the custom roms and such, but those are more of a PITA than they're worth the majority of the time.
deanrobbins said:
I am probably going to root but only because I often use tethering. I used to do all the custom roms and such, but those are more of a PITA than they're worth the majority of the time.
Click to expand...
Click to collapse
I rooted because I needed to get that stupid at&t logo off the top of the screen and gravity box was + and greenify.
MOTO X Slapped

Recommended Backup Method

I've been putting off rooting my Moto G for some time now because of unlocking the bootloader. I can't afford to lose data or configurations on my phone, as I've perfectly tailored my settings for work. There are a lot of annoyances I could resolve by rooting my device, though, so I was hoping someone here may have a viable option for backing up all my apps, app settings, home screen, etc.
I'm using Smart Launcher 2 Pro, which has a native backup feature, so that won't be an issue, except that I have no SD to back up the data to (won't allow me to export the backups to my PC, either).
I've used Motorola's backup wizard before, and was very unimpressed when I bought a new Moto G, so I don't want to use that either. Can anyone recommend the best way to go about this? Maybe actually get a complete image backup of some sort?

Moving from G4 to 6P

So, I'm getting a 6P soon, and I was curious if there was an easy way to move all my stuff from the rom I have on my G4 to the 6P when I get it- accounts, apps, everything, so I don't have to take hours redoing everything again
Thanks
start fresh, my friend.
Yea start fresh. Like a new house. You don't want to bring all the old crap your new house that's why you get a new house. But when you setup your new phone it will ask if you want to migrate settings etc from another device it works pretty fast I have had to do it on my 6p when I install a ROM and it only took maybe half an hour to set up. It's actually super fast compared to last year technology
I just made the same move and Helium was the solution that I found. Lets you easily transfer app data without root which was the key for me.
You can backup your apps with Titanium Backup & then restore them
The only problem with Titanium is that it would require an immediate rooting of the N6P. I would recommend trying it un-rooted, at least initially.
Here is a link to a good guide on use of Carbon-Helium to move to an un-rooted phone:
http://lifehacker.com/5843206/how-to-upgrade-to-a-new-android-phone-and-take-everything-with-you
If you root your 6P, you can use Titanium Backup to restore your apps and certain app settings, but as far as accounts and so forth go, start fresh.
Unless you have the itch to root your 6P, I would stick to a purchase of Helium and use that on both devices to move anything that is devices specific. Only restore apps/games/saves that are device specific, don't try to do things like settings, apps with cloud saves, etc. Helium can be a bit tricky as you have to do a few steps to get the computer and device to recognize it but once running I've found it to work smoothly.
You could use android transfer or whatever its called. It mostly transfers your accounts though
If you plan on rooting, do that first.
When you unlock the bootloader, you have to wipe(everything) the device again.
At a minimum unlock the bootloader before you do anything for reason mentioned above.
I just transferred from a Note 5. The Android build-in transfer process will bring over your account info and WiFi passwords, and download your apps again, but that's about it. For SMS/call log, I recommend SMS Backup/Restore, for app data use Titanium Backup (so root is required). I wouldn't restore too much if you can help it just because it is a large change in systems. I only restored some app data to avoid logging into tons of apps again. Most everything else is cloud based nowadays.

[Q] Using Helium to restore apps and data? Keep getting errors.

So since I cant use TB right now. I am trying to use Helium to restore from my Galaxy S6 to my S8.
I already did smart switch to get the core around, but of course as expected it didnt do all my apps since some arent on play store. So now am trying to restore from my Helium backup, but many times it gets stuck on a restore for an app.
So just wondering, how else is everyone getting around all this? Thanks.
try again.
force stop the app on both devices and try again(make sure you do a sync, they're easier and more stable than backup-restore)
the backup process can be a bit unstable, some apps took several tries for me.
also good to know, running apps can't be transferred.
so kill any app you plan on transferring.
and smart switch does sideloaded and discontinued apps too if you use a cable to do the transfer.
Mysticales said:
So since I cant use TB right now. I am trying to use Helium to restore from my Galaxy S6 to my S8.
I already did smart switch to get the core around, but of course as expected it didnt do all my apps since some arent on play store. So now am trying to restore from my Helium backup, but many times it gets stuck on a restore for an app.
So just wondering, how else is everyone getting around all this? Thanks.
Click to expand...
Click to collapse
Had the same problem. The next day, I tried restoring one at a time and it worked. Then, I was able to restore the rest as a batch. I can't explain it.
thedicemaster said:
try again.
force stop the app on both devices and try again(make sure you do a sync, they're easier and more stable than backup-restore)
the backup process can be a bit unstable, some apps took several tries for me.
also good to know, running apps can't be transferred.
so kill any app you plan on transferring.
and smart switch does sideloaded and discontinued apps too if you use a cable to do the transfer.
Click to expand...
Click to collapse
Smart Switch doesnt do the app data tho. So even with side loading, Id still be missing the data.
Now as for the sync. Are you doing to internal storage or google drive?
I did try restoring some apps one by one, and "says" complete, but never is. Doesnt even show it installed. So rather odd.
Just know right now. I am lil annoyed without root for a simple process to backup apps and data and restoring. Reminds me of when I do a clean windows install.... 3 days worth of setting up again vs 1 click of Titanium Backup restore. >.<
i used sync.
sync sends the backup straight to your new phone, and can only be triggered from your new phone.
you select your old phone from the restore screen, choose an app, and it will make a backup and sends it to your new phone, which then immediately installs it.
I can't get Helium to work on my S8+ at all. It says it restores apps and data, but the app is never installed. Tried one app at a time, everything. Helium worked fine going from my Note 4 to Note 7, then to my replacement Note 7, then from my Note 7 to my S7E. But from my S7E to my S8+ - it does not work. PITA and there are several apps I REALLY needed to migrate data.
did you try installing the app through the play store or smart switch first?
I didn't have any real issues, but I did go through smart switch first.
Anyone figure out the solution???? Please post
thedicemaster said:
i used sync.
sync sends the backup straight to your new phone, and can only be triggered from your new phone.
you select your old phone from the restore screen, choose an app, and it will make a backup and sends it to your new phone, which then immediately installs it.
Click to expand...
Click to collapse
Would be nice if I knew how "sync" mode worked. All I get from the restore/sync list under my devices is "An error occured while retrieving your device list"
I can't get Helium to recognize that the S8 is in PTP mode. Even when it is, Helium states that the phone is in MTP mode. Anyone else experiencing this problem with Helium and their Galaxy S8 Plus?
Same issue with helium, it restores everything but then the apps simply aren't there.
I've tried everything to make Helium work - still says apps installed, but they never do. Surely there has to be an answer to this riddle.
Same here. No luck on data / settings being restored
Anyone have any updates or other solutions we can use? Helium devs never responded back to me.. so I feel like I just wasted 5$ on them.
Maybe time to give a one star rating for them on the playstore until they address the issue.
thedicemaster said:
i used sync.
sync sends the backup straight to your new phone, and can only be triggered from your new phone.
you select your old phone from the restore screen, choose an app, and it will make a backup and sends it to your new phone, which then immediately installs it.
Click to expand...
Click to collapse
Is sync part of Smart Switch or Helium? Forgive me if question is obvious but since thread is about Helium, just wanted to make sure you are referring to a feature of SmartSwitch
Thanks
it's a feature in helium.
i don't know exactly how the devices find each other, but in my restore screen i can see my old phone as a source and if i select it i can choose from almost any app currently installed on my old phone and have it start a backup on the old phone that immediately restores on my S8.
it is far more reliable than backup to cloud for me.
thedicemaster said:
it's a feature in helium.
i don't know exactly how the devices find each other, but in my restore screen i can see my old phone as a source and if i select it i can choose from almost any app currently installed on my old phone and have it start a backup on the old phone that immediately restores on my S8.
it is far more reliable than backup to cloud for me.
Click to expand...
Click to collapse
Sync doesn't work for me. I have an error,
An error occurred while retrieving your device list. Getting this on both the new SO and the source phone.
Any secrets to getting the device to list? I am running the latest version of Helium.
Sync doesn't work with the S8. I do believe it was an option when I went from my Note 4 to my Note 7, then from my first Note 7 to my second Note 7, and also available from my second Note 7 to my S7E back in early February. But there is something not allowing sync between devices on Helium and the S8/S8+. So synicing isn't an option when the phones are not being "seen" as being available to sync. As others have said, there is an error message saying phones aren't available or something similar.
thedicemaster said:
it's a feature in helium.
i don't know exactly how the devices find each other, but in my restore screen i can see my old phone as a source and if i select it i can choose from almost any app currently installed on my old phone and have it start a backup on the old phone that immediately restores on my S8.
it is far more reliable than backup to cloud for me.
Click to expand...
Click to collapse
CrozB said:
Sync doesn't work for me. I have an error,
An error occurred while retrieving your device list. Getting this on both the new SO and the source phone.
Any secrets to getting the device to list? I am running the latest version of Helium.
Click to expand...
Click to collapse
Also do you have to have premium version ?

Does TitaniumBackup actually work at all?

For almost as long as I've been using Android devices (going back to my old Nexus One), I've been reading rave review about TitaniumBackup. I've given it a shot on a few occassions, and I've never been able to get it do anything useful, largely because I was never willing to invest the time to understand the user interface.
I'm now faced with the task of upgrading my daughter's Nexus 10 from the last stock OS release to LineageOS, while preserving her apps, data, settings, etc. I thought that my biggest obstacle would be the locked bootloader (and the automatic data wipe when unlocking it). Fortunately, I was able to root the device with KingoRoot and install TWRP. At this point, I figures that I should be able to use TitaniumBackup to migrate her apps, assuming that I was willing to fight through the UI issues.
Boy was I wrong!
I've now spent the better part of a week trying to get this working. After (sort of) figuring out how to use USB storage, determining that the "create update.zip" function doesn't work at all, and finally, FINALLY, managing to actually restore an app, I find that it hasn't copied any of my daughter's data; all apps behave as if they're newly installed.
What at waste of time and money!
I'm sorry to hear about your experience.
I was a regular user of titanium Backup during the days I spent with changing roms regularly.
I've never used the update.zip feature myself, so I can't say anything about it, however I've never had issues with the app.
The essential workflow is to make a backup and then a restore when on a new rom, both the backup and restore may be done on individual apps or as a batch job for multiple apps.
When you r restored the app, did you select "app only" or "app +data"?
Sent from my KFFOWI using Tapatalk
rufy93 said:
When you r restored the app, did you select "app only" or "app +data"?
Click to expand...
Click to collapse
App+data
The issue seems to be that it simply doesn't understand restricted profiles, which is pretty darn sad in 2017.
ipilcher said:
App+data
The issue seems to be that it simply doesn't understand restricted profiles, which is pretty darn sad in 2017.
Click to expand...
Click to collapse
I assume with profile you refer to the mulitiple accounts feature built in android.
I have to say, I have never need to use multiple accounts on my devices, and as such am unfamiliar with them.

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