Guys Please Help! FRP issue - Moto G4 Plus Questions & Answers

Actually​ my brother was passed away a month ago. Now I tried to use his device. so I've factory reset it!
Now it's asking mail, I don't know what it is. And no one else know it. Watched hell lot's of videos on YouTube and read more than 100 guides but no use.
This moto g4 plus is running on Android 7.0 | December 1 security patch.
Please help me guys. Searched entire house. No bill found and service center people are asking 2.5k ( ₹2500) I am from Hyderabad, India

If you give the device a factory reset and you want to use the phone, use your google account or make one. Why do you want to log in with your brothers account?

Tarun Tej01 said:
Actually​ my brother was passed away a month ago. Now I tried to use his device. so I've factory reset it!
Now it's asking mail, I don't know what it is. And no one else know it. Watched hell lot's of videos on YouTube and read more than 100 guides but no use.
This moto g4 plus is running on Android 7.0 | December 1 security patch.
Please help me guys. Searched entire house. No bill found and service center people are asking 2.5k ( ₹2500) I am from Hyderabad, India
Click to expand...
Click to collapse
When it's asking for mail..? When device starts..?
I think it's setup wizard... Have you tried entering your G-mail and password...?

____Mdd said:
When it's asking for mail..? When device starts..?
I think it's setup wizard... Have you tried entering your G-mail and password...?
Click to expand...
Click to collapse
Yes at startup. It's setup Wizard. As I already said I don't know previously logged in Username and password

Tarun Tej01 said:
Yes at startup. It's setup Wizard. As I already said I don't know previously logged in Username and password
Click to expand...
Click to collapse
No need to use same username and password.. use your own...

____Mdd said:
No need to use same username and password.. use your own...
Click to expand...
Click to collapse
bro its saying
Your device wad reset. To continue plz signin from the Google account which is previously synced in this device.
I don't know that.

____Mdd said:
No need to use same username and password.. use your own...
Click to expand...
Click to collapse
He is referring to the lock put up by Google as the factory reset protection.
Tarun Tej01 said:
Actually​ my brother was passed away a month ago. Now I tried to use his device. so I've factory reset it!
Now it's asking mail, I don't know what it is. And no one else know it. Watched hell lot's of videos on YouTube and read more than 100 guides but no use.
This moto g4 plus is running on Android 7.0 | December 1 security patch.
Please help me guys. Searched entire house. No bill found and service center people are asking 2.5k ( ₹2500) I am from Hyderabad, India
Click to expand...
Click to collapse
You can try doing `fastboot -w` followed by flashing stock ROM, else the only way is the service center.

tywinlannister7 said:
He is referring to the lock put up by Google as the factory reset protection.
You can try doing `fastboot -w` followed by flashing stock ROM, else the only way is the service center.
Click to expand...
Click to collapse
Wow! After factory reset Google still ask s for previous account?!

Tarun Tej01 said:
bro its saying
Your device wad reset. To continue plz signin from the Google account which is previously synced in this device.
I don't know that.
Click to expand...
Click to collapse
Do you still have his SIM card..? And his email ID also..? Search his Facebook profile to get email ID or any other profiles may have it..
Then open Google from web/browser, go for forget password, choose mobile number confirmation, if you have luck, mobile number can reset password for his email..

Related

LIVE account blocked today

So, I've been using WP7 on my HD2 for a couple of weeks now and it's been activated for live services by the registery edit/unlocking/call Microsoft method.
Today it says that my account is blocked for some reason, tried to reset the password but it's still blocked so it seems that Microsoft are taking some kind of stand here. Or it could just be something else.. but considering that I only made that live-account for this purpose I would suppose it has something to do with the cheating on the account and activation. Live services aren't even available in my country
This is the message I get when I'm trying to log into my account:
Sign-in is blocked
Sign-in with (accountname) is blocked for one of these reasons:
Someone entered the wrong password too many times.
If you signed up for this ID through an organization, you might not be able to use the account yet.
Can anyone who has experienced the same issue reply to this thread and tell us about it?
your live mail account is registered to which specific country?
It's registered to the US to get marketplace working, do you think that's why they blocked it?
Michaelpnr1 said:
...Live services aren't even available in my country ...
Click to expand...
Click to collapse
Michaelpnr1 said:
It's registered to the US to get marketplace working, do you think that's why they blocked it?
Click to expand...
Click to collapse
I'm fairly certain this is the reason unfortunately.
Michaelpnr1 said:
It's registered to the US to get marketplace working, do you think that's why they blocked it?
Click to expand...
Click to collapse
create a new live id at home and try again. make sure you put a very simple password and in your phone sign in to your new live id without a password error.
i'm guessing someone try to get your live id? lol
CrAzYiaN said:
i'm guessing someone try to get your live id? lol
Click to expand...
Click to collapse
I think resetting the password would solve that problem
haksam said:
create a new live id at home and try again. make sure you put a very simple password and in your phone sign in to your new live id without a password error.
Click to expand...
Click to collapse
If that's the problem I wouldn't care to try that, because then I'm stuck without marketplace anyways!
Someone might have attempted to access your account. Try to reset your password!

can't set up my samsung account

I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<
Im dealing with the same problem, however if i go to the website itself everythingvworks fine.... Its just on the tablet settings that i cant log in.
I think many people are having the same issue. When I try to log in, it fails to reach the server. But when I do, I don't have valid account.
So I tried to create another account, but it tells me that I'm already registered. But as same as capufo, I can login via web.
It's freaking catch 22. I gave up on it.
ok thanks guys, so its not just me. Im just curious how thatll get fixed cause without a login we cant update our devices.
Same thing happened to me but honestly I just kept trying and it eventually went through.
Sent from my GT-P7510 using XDA Premium App
guih said:
I don't know why, but I can't add my samsung account to my tab. I know I'm inputing the right things but it says invalid everytime >.<
Click to expand...
Click to collapse
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.
c-loo said:
I had similar issues when I first got mine. After a few days, I found this solution on another website, and it worked for me. Others have verified it fixed their issue:
Go to settings and manage applications.
Force stop the Samsung Account and then clear data.
Open the Samsung Apps app and it will ask you to log in again.
Click to expand...
Click to collapse
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.
Did not work for me....
ahimed said:
c-loo is so right. Follow his instructions everyone. That so fixed the issue.
But one follow up question though. Does it make sense that sync is turned off for my samsung account by default. That is how it is on mines and that is how it was on mines even before.
Click to expand...
Click to collapse
I followes the instructions and still not working for me....
Maybe it's just me
bert269 said:
I followes the instructions and still not working for me....
Maybe it's just me
Click to expand...
Click to collapse
Here is another thread with people having the same issue:
http://forum.xda-developers.com/showthread.php?t=1169421
I had the same issue. I'm not sure if it will help or not, but it seems to have been fixed by changing my password on the website. Once I did that, my tab was able to verify the account and then check for updates normally.
Samsung support
Hi, the following is an email response from Samsung,
Hello
If you need to reset your password or obtain the email address you signed up with, please visit the following page:
https://account.samsungdive.com/account/find/accountFindPasswordEdit.do?serviceID=o12ht525e6
You will need to input the same information you originally used to sign up for your Samsung Account on your device.
Thank you,
Samsung Customer Support Team
i am trying to craete samsung account bt it say invalid everything

Locked out of Phone, No Google Password

Hello!,
Just recently purchased an unlocked S7 SM-G935F phone several weeks back, and got locked of the google account. I can't get password from google because I think the password was compromised. Google refuses to provide the password or reset it. So, my question is how can I modify this phone without having the developers tab tap 7 times get back to it's original firmware? Any advice would be appreciated. Thanks in advance!
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Suspect
Sprov said:
Sorry but you didn't give enough information.
First of all, if the phone is not yours, give it back to the owner or don't try to access data without passwords: it is illegal, though impossible too.
If it's your legitimate property you can reset your google password with the methods you configured. If you find no way suggested to recover your password you will have to contact directly google customer service and hope they will try to verify your identity and give you someway access to your data, and device too.
The thing of developer option it's not correlate to your problem, maybe you want to install a custom aoftware (rom, kernel etc) but you didn't say that. And anyway there are tons of guides which you maybe already read. If your device is locked there's no way to recover it without your google password. Don't try flash strange things you will brick it.
Click to expand...
Click to collapse
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
JoeJingle92 said:
Nope, it's my phone. I purchased it several weeks ago as mentioned before. I have a receipt from Amazon as proof. I honestly got locked out of the phone and can't recall the exact password because I probably tossed it away. I've called google 4 times still no avail. I would like to install a custom rom if possible. Any other suggestions? Id be willing to donate a few bucs.
Click to expand...
Click to collapse
Then go back to the Amazon seller and ask him/her.
I'm sorry but if you write here on xda you will likely find people who know what is going on. And anyone would be suspicious if you're asking to bypass a security lock. There are 2 cases, one is that that ain't not your device, the other is that you're so dumb to lock a 700$ device with a password you don't remember saying bull****s like " the password was compromised " or, which is fantastic, " I called Google 4 times" like if they have a number to call to get Samsung assistance. I'm really happy theres no way to acces phone without correct psw, but if you want you can keep waisting your time.Mods please throw away this tief
You forgot or "lost" your Google password? This doesn't sound right.
Why not recover your Google password using their online system?
"I cant recall the password because I probably tossed it away"
Love the "probably". Can be hard to keep track of bulls***.
Make your mind up - find a lie and stick to it. Did you probably toss it away or is the password "compromised"?
Good luck trying to fool anyone in here to help you out with your "problem".
If it was legitimately yours, then you would've set up a fingerprint and not only a password, don't you think that would've been smart? That way you would've not been "locked out of phone". Emphasis on "If it was legitimately yours".
Smell test is clear...
Password was compromised, password was tossed away... sounds legit!
I've actually done what this guy has but I did it on a freshy right outta the box with me swing the first owner. However this does seem suspect I would help if I knew you were the first and only owner but seeing you're not I cant.
I'm in the same boat. My father-in-law somehow got his S7 edge locked and forgot his google password at the same time. He went to a Verizon store, but they only told him to recover via google. He shipped the phone to me to try and help him unlock it. Google password recovery is by 3 methods:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
2) Sends a code to another email associated with the google account. He swears its his daughter's email address, but when we put that code in, google says it doesn't recognize her email as authorized
3) tell google what month & year the account was created. He can't remember that either
At this point, I'm willing to pay someone to fix it. I believe it has the newest Nougat firmware. I tried many suggestions from YouTube, but I can't even get to the menu where you connect to a wifi signal.
Anyone willing to help or just think I stole the phone like the previous guy?
Dave
deptrai1 said:
1) send a text to the phone. Of course this doesn't help because I can't unlock the phone. I hear the tone when the text comes in, but can't retrieve it
Click to expand...
Click to collapse
Put the SIM into another phone and receive the SMS. Simple.
the_scotsman said:
Put the SIM into another phone and receive the SMS. Simple.
Click to expand...
Click to collapse
THANK YOU!. At least I made some progress. Now I find myself in an endless loop...the phone keeps saying "This device was reset. To continue, sign in with a Google Account that was previously synced on this device".
My father-in-law has 2 Google accounts. Having put his sim in my phone, I was able to reset passwords for both of these Google accounts, but the phone doesn't like either of them.
Any more suggestions?
Oh. Without the sim, I was finally prompted to connect to a wifi.
Is it possible that no Google account was synced with this device?
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
thebiggboss180 said:
guys... try to fix ur google accounts in a pc .. after u finish and u have the email and the password. just enter it to the phone.. u dont need to doo all the work from the phone
Click to expand...
Click to collapse
I've fixed (can now log in) two of my father-in-law's google accounts. Its just that the phone isn't recognizing either of them now. I don't know if he has a 3rd account of if it was possible to set up the phone without one. I'm on Verizon with an iPhone so I don't know anything about android or google.
Read that you have to wait 24 hours after changing Google password, so I'll try it again tonight.
the scotsman - You are my F*CKING hero! 24 hours after resetting the google password, the S7 edge recognizes it and is now unlocked. My father-in-law (& mother-in-law) thank you.
Dave

Unable to Sign Into Device Due to Recent Password Change

Hey, so I tried searching on here as well as on Google, but to no avail. I just bought an Axon 7 from Swappa and in trying to sign into my account it says I can't because I've recently changed passwords. I haven't changed the password on this account for at least six months. I tried another Google account that's had the same password for years and it gave me the same error. Any ideas? It's the U.S. variant if that makes any difference. I may just go ahead and go through all the steps to install custom recovery and unlock the bootloader and see if that fixes it, but I thought I'd check here first. Any help is much appreciated.
Edit: Ok I didn't notice before but it's actually giving me asking for a Google account that was previously synced with the phone, so now I'm searching Google for how to get around this. For reference, here's the wording:
This device was reset. To continue, sign in with a Google account that was previously synced on this device.
I'll post here if I can find the solution.
You're SOL, bro. The same thing happened to me when i sold my Nexus 6. The only way around this is to get the previous owner to give you their login credentials. What should have happened is for the previous owner to factory reset, sign in to his/her Google account and then sell it. I know, it's BS, but it is for security reasons.
cyborgshogun said:
You're SOL, bro. The same thing happened to me when i sold my Nexus 6. The only way around this is to get the previous owner to give you their login credentials. What should have happened is for the previous owner to factory reset, sign in to his/her Google account and then sell it. I know, it's BS, but it is for security reasons.
Click to expand...
Click to collapse
Ahh, well that sucks. Thanks for the reply though. I'll reach out to the seller and see if they're willing to give me their info.
this will work
Prozart said:
Ahh, well that sucks. Thanks for the reply though. I'll reach out to the seller and see if they're willing to give me their info.
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=c-w3V63WUX4&list=PLxANNSFIw5pI-KVNq6a5rA9uR4CjNn7Pk&index=19&t=0s

google lockout?

i have been using different emails for google lately. ive flashed LOS, Stock b-32 i just cant sign in. When i enter setup, it tells me verify your account "this device was reset. to continue, sign in with a goodle account that was previously synced on this device"
how do i get past that? I enter my main google account but it says error signing in
One thing I can think of is that you should select setup as new device in the initial setup instead of selecting a previous device
nebula37 said:
i have been using different emails for google lately. ive flashed LOS, Stock b-32 i just cant sign in. When i enter setup, it tells me verify your account "this device was reset. to continue, sign in with a goodle account that was previously synced on this device"
how do i get past that? I enter my main google account but it says error signing in
Click to expand...
Click to collapse
Ah how I remember this happening to me awhile ago. I honestly waited 48 hours and the FRP was gone like Google said
stevecaboose said:
One thing I can think of is that you should select setup as new device in the initial setup instead of selecting a previous device
Click to expand...
Click to collapse
Thats what ive been doing, but then it says to login from my previous google account
troy5890 said:
Ah how I remember this happening to me awhile ago. I honestly waited 48 hours and the FRP was gone like Google said
Click to expand...
Click to collapse
FRP? Freeze Ray Protection
nebula37 said:
FRP? Freeze Ray Protection
Click to expand...
Click to collapse
Factory Reset Protection lol
nebula37 said:
Thats what ive been doing, but then it says to login from my previous google account
FRP? Freeze Ray Protection
Click to expand...
Click to collapse
Well if that's the case, there is a guide on YouTube to help you with going in through the keyboard to settings and pressing the factory reset button.
I'd also log into your account by PC and look at the entries for devices.

Categories

Resources