Related
A few weeks ago I spoke to a Verizon rep and he said that I would be paying off the Note 7 until I decided to replace it in the exchange.
HOWEVER
Just a few days ago as I was looking at my Verizon bill that my Note 7 payments had disappeared. Surprised by this, I asked a rep in the chat about it -- they told me that my Note 7 was completely paid for (I didn't pay it, in fact, I put the minimum down and was making payments since). Has anyone else noticed this on their accounts? It's a nice surprise.
When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk
steeletown said:
When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
That's interesting. I assume that's when mine occurred as well. Kind of funny because it just serves as an incentive for me to keep it!
Sent from my SM-N930V using Tapatalk
I know, if I would've known that they didn't charge me I would have kept it.
Sent from my SM-G935V using Tapatalk
Verizon said refund I did not ask for is on the way
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.
kat3k said:
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.
Click to expand...
Click to collapse
Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.
Just checked my verizon account, my line no longer shows a phone payment charge, just the line access charge. Interesting. Any way to take advantage of this situation? lol
Shredder96 said:
Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.
Click to expand...
Click to collapse
I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.
kat3k said:
I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.
Click to expand...
Click to collapse
Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk
Shredder96 said:
Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk
Click to expand...
Click to collapse
Thanks. I will. My current plan is to ignore the refund if they send it, as well as any return box they might send. I'll be horse that gets led to water, but I won't drink!
I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.
i think you folks who bought them from Verizon are getting these freebies. i bought mine from a small affiliate store and am not seeing refunds.
imucarmen said:
I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.
Click to expand...
Click to collapse
Yeah I got my replacement the first day they were available -- this must when the payments were cancelled. Has anyone on Verizon with a note 7 not had their payments taken care of?
When the 2nd recall was announced verizon refunded me all the payments i had made and they gave me my upgrade back, i upgraded to the V20 and still have my note 7. Samsung sent me a box to send it back but i never did that was a month ago
i still have the og note 7. got it right before the recall hit in september. . as far as i can tell its free for me as well. i made one payment and was even refunded for that!! LoL
Anyone receiving a back ordered verizon pixel xl 128gb after 12-5-16 please post what software yours came with.
Hopefully we can keep track of when they start to ship with the December update which blocks the dePixel8 bootloader unlock tool from working.
Once they start shipping with the December update added a lot of buyers on back order would like to know so they can cancel their orders and save them the verizon $35 return fee, which they would be charged the $35 return fee if they return the device after it has been received.
I think they charge the $35 return fee even if you do not activate the phone, which I could be wrong on that so if anyone knows for sure on that please post as it would be nice to be able to pop the sim out and boot it to see the software its on but yes you can also look on the box but there could be a chance the phone does not have the December update but the box could list it.
Anyway knowing when they start to ship with the December update added would be very interesting to buyers on back order like myself, so if you can post when you receive yours and what software it came with you would be helping out a lot of fellow purchasers. :good:
After all these delays there's no way in the world I'm going to let them charge me a restock fee if I decide to send mine back.
M9guy said:
Anyone receiving a back ordered verizon pixel xl 128gb after 12-5-16 please post what software yours came with.
Hopefully we can keep track of when they start to ship with the December update which blocks the dePixel8 bootloader unlock tool from working.
Once they start shipping with the December update added a lot of buyers on back order would like to know so they can cancel their orders and save them the verizon $35 return fee, which they would be charged the $35 return fee if they return the device after it has been received.
I think they charge the $35 return fee even if you do not activate the phone, which I could be wrong on that so if anyone knows for sure on that please post as it would be nice to be able to pop the sim out and boot it to see the software its on but yes you can also look on the box but there could be a chance the phone does not have the December update but the box could list it.
Anyway knowing when they start to ship with the December update added would be very interesting to buyers on back order like myself, so if you can post when you receive yours and what software it came with you would be helping out a lot of fellow purchasers. :good:
Click to expand...
Click to collapse
I went to the store just to triple check my supposed shipping date, and ask a different question.
Verizon Rep there told me that as long as I don't open the box, they won't charge me a restock fee if I decide to return it. If I open the box though, all bets are off.
My friends got pushed back to 12/26/16. Edit: He got an email with a new shipment date of 1/13/17 RIP.
spotmark said:
After all these delays there's no way in the world I'm going to let them charge me a restock fee if I decide to send mine back.
Click to expand...
Click to collapse
I"am with you on that. I got a buy one get one 50% off deal so I really dont want to send them back but if I cant unlock the bootloaders then they are worthless to me. I hope mine come with 7.1 and not with the December update installed. That is why I started this post so we can all share this info and maybe save some buyers some aggravation.
Drashnar said:
I went to the store just to triple check my supposed shipping date, and ask a different question.
Verizon Rep there told me that as long as I don't open the box, they won't charge me a restock fee if I decide to return it. If I open the box though, all bets are off.
Click to expand...
Click to collapse
Good to know so look on the box and see if it has the new software with the December update added if so take it back to verizon and tell them where to shove their bootloader locked phone.
zetsumeikuro said:
My friends got pushed back to 12/26/16. Edit: He got an email with a new shipment date of 1/13/17 RIP.
Click to expand...
Click to collapse
When did your friend order his?
When I call *611 Verizon automaton says that my Pixel 128gb black is pending shipment and will be shipped by 12/9/2016. I have the 32gb pixel and when they came out w/ that lower cost monthly deal I made them give it to me since I just bought the 32 gb one less than 2 weeks prior. I'm always around 25 gbs used w/ zero movies and music on my phone so I'm looking forward to having more space.
chapelfreak said:
When did your friend order his?
Click to expand...
Click to collapse
He ordered his PIxel XL from Verizon back in early October.
I just got a text from Verizon saying that my order has gone through. My card has been charged now too. No tracking number yet, but looking good. I put my order in 10/31.
Supposedly someone talked to a rep and they said it will ship with dec update, but I'll believe it when I have it in my hands
M9guy said:
Good to know so look on the box and see if it has the new software with the December update added if so take it back to verizon and tell them where to shove their bootloader locked phone.
Click to expand...
Click to collapse
I chatted with a Verizon rep. yesterday and she said all phones being shipped now have the unlocable 7.1.1.
I have to think that the manufacturing and subsequent shipping to Verizon had to have begun 2-3 weeks ago. If that's the case, these phone should all have the November build on them, since 7.1.1. wasn't officially released until a couple of days ago. Keeping my fingers crossed.
spotmark said:
I have to think that the manufacturing and subsequent shipping to Verizon had to have begun 2-3 weeks ago. If that's the case, these phone should all have the November build on them, since 7.1.1. wasn't officially released until a couple of days ago. Keeping my fingers crossed.
Click to expand...
Click to collapse
That's my thought as well. Here's hoping.
STraver said:
I chatted with a Verizon rep. yesterday and she said all phones being shipped now have the unlocable 7.1.1.
Click to expand...
Click to collapse
Unlockable 7.1.1 ? I do not think that rep has any clue or even understands what unlockable means as far as bootloader. I"am thinking they meant sim unlocked which all verizon phones come sim unlocked as I believe they had to due to an fcc agreement.
Now the google store versions are bootloader unlockable but the verizon versions are a locked bootloader but sim unlocked.
Drashnar said:
That's my thought as well. Here's hoping.
Click to expand...
Click to collapse
I agree, thinking it will take maybe a few weeks before pixel xl's ship with the december update. Just check your software number on the box and if its got the dec update dont open the sealed box and you can return it without having to pay the $35 fee which is what the one member posted that a verizon rep told him. If its got the dec update I would hold on to it as long as you can until the 15th day because someone on the verizon Pixel XL- Toggling the oem unlock switch thread that Blueyes started may figure out an unlock and that would suck if they did and you returned yours sooner than you had to
I received two emails from verizon friday afternoon both listing Account Change Notification Available in My Verizon which I have two verizon pixel xl 128's on order from verizon even though the listed ship date has been Jan 7th 2017 the list the monthly billing agreement for both phones. I"am hoping this means they will ship soon ? When I call *611 and say check on order the system just says the order is pending and I will be notified when it ships but there system lists no date unlike other xda members that list the automated system gives them a ship date or estimated ship date. The only date I have is the one that came on my order email that I received on 11-21-16.
My verizon Pixel Xl according to UPS tracking was to be delivered on monday. Got a knock an hour ago and low an behold it's UPS with my Pixel Xl!! Yiipppeeeee !!
telhunter said:
My verizon Pixel Xl according to UPS tracking was to be delivered on monday. Got a knock an hour ago and low an behold it's UPS with my Pixel Xl!! Yiipppeeeee !!
Click to expand...
Click to collapse
What's the build number?
telhunter said:
My verizon Pixel Xl according to UPS tracking was to be delivered on monday. Got a knock an hour ago and low an behold it's UPS with my Pixel Xl!! Yiipppeeeee !!
Click to expand...
Click to collapse
What software version?
I was waiting until the S8 came out to trade in my Note7. So, I went to an AT&T store today to preorder. They told me the deadline (Dec. 31, 2016) for exchanging the Note7 had passed, and that I wouldn't get any credit toward the S8. They did let me restart my Next plan, but I'm back at month 0 and the money I paid in for the Note7 is gone.
Is this correct? I don't see anything on the AT&T website about a deadline. Was there a notification about it as part of the software updates (which I had blocked)?
And would this mean, for someone who had bought the phone outright rather than on the Next plan, that AT&T would give them nothing when they brought the Note7 back? There is certainly no incentive to return it in that situation, assuming they want the remaining devices back.
Actually, it gets somewhat worse. The store ordered the wrong phone for me (S8 instead of S8 Plus) and there is a charge on my bill for $613.77 that shouldn't be there. I called the store and they said to call customer service. I called customer service and they said to go back to the store.
Hey bro, I just returned my note 7 (and the case) last Thursday for a FULL REFUND. They dropped $294.64 in my account. My at&t next was void and then I could start a new one.
You made the mistake by asking what your phone was worth. You must say I want a full refund for my note 7 and all the accessories. I kept hearing this December 31st date but it's nothing official. What they mean to say is after the last update (around December 31st) you will not be able to charge your phone. But we blocked those updates.
I then went to best buy mobile where they have the best offer for the s8 plus. You get $100 off... Yes $100 off PLUS all the Samsung promotions (gear vr and controller)
Hope you can go back and speak to the manager.
Keep me posted...
-b0Ne
That's interesting. Thanks for the info.
The manager at the store said there was a December 31 deadline. I sat there and looked through the AT&T website, and told him there was no deadline listed there. He said, "Well, it says that in our info."
I also went through the online chat when I got home. They said I couldn't get any credit for the installments already paid.
After going back to the store today, I did at least get them to remove the $613.77 charge they had put on my account (which they acknowledged was an error, charging me to pay off the Next plan on the Note7).
It's great you got them to give you a refund. Maybe I'll take another crack at calling customer service after I actually give them the phone back.
b0Ne83 said:
Hey bro, I just returned my note 7 (and the case) last Thursday for a FULL REFUND. They dropped $294.64 in my account. My at&t next was void and then I could start a new one.
You made the mistake by asking what your phone was worth. You must say I want a full refund for my note 7 and all the accessories. I kept hearing this December 31st date but it's nothing official. What they mean to say is after the last update (around December 31st) you will not be able to charge your phone. But we blocked those updates.
I then went to best buy mobile where they have the best offer for the s8 plus. You get $100 off... Yes $100 off PLUS all the Samsung promotions (gear vr and controller)
Hope you can go back and speak to the manager.
Keep me posted...
-b0Ne
Click to expand...
Click to collapse
eelton said:
That's interesting. Thanks for the info.
The manager at the store said there was a December 31 deadline. I sat there and looked through the AT&T website, and told him there was no deadline listed there. He said, "Well, it says that in our info."
I also went through the online chat when I got home. They said I couldn't get any credit for the installments already paid.
After going back to the store today, I did at least get them to remove the $613.77 charge they had put on my account (which they acknowledged was an error, charging me to pay off the Next plan on the Note7).
It's great you got them to give you a refund. Maybe I'll take another crack at calling customer service after I actually give them the phone back.
Click to expand...
Click to collapse
Dude, I would be threatening them with a call to the Consumer Protection Agency.
I didn't receive anything that says I had to turn my Note in by Dec 31, have them show you where they sent that message to you.
AT&T Store Return
I was a victim of Samsung's mandatory update last week, while still waiting to (hopefully) exchange it for a S8+. I had originally bought mine full price at Best Buy, then activated it at an AT&T store, exchanged for the 'safe' version etc.
The update disabled the USB-C port and charging, so I was forced to take it in. With a promotion on the S7 Edge I also received a Gear S2 watch, a Galaxy TabE, (both 99 cents without requiring a new contract; just 10$/Month device fee) And was able to use 99$ out of my 200$ + credit on a Gear VR.
I was sad to finally let go of my Note7 after so much resistance, but suffice it to say I walked out pleasantly surprised at the extras I received.
KeeganWolf said:
I was a victim of Samsung's mandatory update last week, while still waiting to (hopefully) exchange it for a S8+. I had originally bought mine full price at Best Buy, then activated it at an AT&T store, exchanged for the 'safe' version etc.
The update disabled the USB-C port and charging, so I was forced to take it in. With a promotion on the S7 Edge I also received a Gear S2 watch, a Galaxy TabE, (both 99 cents without requiring a new contract; just 10$/Month device fee) And was able to use 99$ out of my 200$ + credit on a Gear VR.
I was sad to finally let go of my Note7 after so much resistance, but suffice it to say I walked out pleasantly surprised at the extras I received.
Click to expand...
Click to collapse
But they didn't give you any problems with the exchange like the other guy here saying you're screwed because you didn't exchange in December ehhh?
les_garten said:
But they didn't give you any problems with the exchange like the other guy here saying you're screwed because you didn't exchange in December ehhh?
Click to expand...
Click to collapse
I was told that myself at an AT&T store when I inquired about it in mid-December, even knowing both AT&T & Samsung's website said differently. However I know a lot of those guys are working on hearsay or don't bother to look it up, so I'm the type to just drive to the next AT&T store and try again. There never was and still isn't an end date to the recall according to the ATT website, which is exactly what they refer to. Even regardless of the N7's condition.
EDIT: Can't post URL's yet but it's ATT website article KM1122948
KeeganWolf said:
I was told that myself at an AT&T store when I inquired about it in mid-December, even knowing both AT&T & Samsung's website said differently. However I know a lot of those guys are working on hearsay or don't bother to look it up, so I'm the type to just drive to the next AT&T store and try again. There never was and still isn't an end date to the recall according to the ATT website, which is exactly what they refer to. Even regardless of the N7's condition.
EDIT: Can't post URL's yet but it's ATT website article KM1122948
Click to expand...
Click to collapse
I looked at that article, never saw anything about a Turn in date deadline
I remember seeing a sign at my ATT store which is an authorized dealer that said to get refund you had to turn in by DEC 31. So maybe it deals with third party stores that are not corporate stores? I have heard people say DEC 31 was the deadline but never found nothing official on that. Still no matter what they should take the phone and give a refund as its an official recall and they can't make you eat the money lost. Maybe you need to go through Samsung now to get a refund? Who knows as companies loves to do the run around game
Sent from my Nexus 9 using Tapatalk
Dark Jedi said:
I remember seeing a sign at my ATT store which is an authorized dealer that said to get refund you had to turn in by DEC 31. So maybe it deals with third party stores that are not corporate stores? I have heard people say DEC 31 was the deadline but never found nothing official on that. Still no matter what they should take the phone and give a refund as its an official recall and they can't make you eat the money lost. Maybe you need to go through Samsung now to get a refund? Who knows as companies loves to do the run around game
Sent from my Nexus 9 using Tapatalk
Click to expand...
Click to collapse
They should have provided a Loaner until the replacement was available, like they originally said they would and like they did in some markets.
The only replacement for a Note is a New Note...
Well I am hoping when the new note 8 comes out Sammy doesn't forget about us note 7 owners and how we was done wrong. But I'm sure they will. Heck I would take a fixed note 7 but they are not to be sent to the US market from what I read.
Sent from my Nexus 9 using Tapatalk
I'm picking up my S8+ on Friday, at which point I'll drop off my Note7 at the AT&T store.
My plan is to wait a few days then contact AT&T, saying "Now that you have my phone back, when do I get a refund for the money I paid in installments and sales tax?" My hope is that this gets automatically refunded once they physically get the phone, despite what the store manager said about a December 31 deadline.
eelton said:
I'm picking up my S8+ on Friday, at which point I'll drop off my Note7 at the AT&T store.
My plan is to wait a few days then contact AT&T, saying "Now that you have my phone back, when do I get a refund for the money I paid in installments and sales tax?" My hope is that this gets automatically refunded once they physically get the phone, despite what the store manager said about a December 31 deadline.
Click to expand...
Click to collapse
Why don't you just hand them the Note 7, get refund, buy S8+, or it should be swap?
That's essentially what I'm doing. But the manager said no refund after December 31. Actually, they initially charged me $600 in remaining payments, but I got that reversed (they admitted the charge was an error).
les_garten said:
Why don't you just hand them the Note 7, get refund, buy S8+, or it should be swap?
Click to expand...
Click to collapse
Note 7
Can anyone who has had success exchanging their phone tell me their store location? Seems random but I am at the point with att I want to leave. I am trying to return my note 7 and the stores keep telling me no. The call center is telling me they have to but every location I go to its the same crap. Both corporate and other have the same stuff about dec31st..... doesn't make any sense to me but maybe if I can prove locations are in fact honoring the exchange I might have some luck.
At this point it seems like more a choice than corporate policy and all the hoops I've jumped through just this week I am at my breaking point.
I returned my note 7 for a full refund two weeks ago at the highway 151 store in San Antonio. They also gave me a refund for my case that I purchasedI'm picking up my s8 plus on Friday. Got a $100 off coupon for purchasing the phone at best buy mobile.
They refunded all my money on my debit card. They told me I couldn't get cash because they didn't have enough money in the store to give cash. They told me they could put it on any debit card of my choice.
-b0Ne
S8 refund
I was also given the same story about no refund being issued after Dec 31 but I refuse to take that as an answer. I called customer service at least 6 times and was placed on hold many of times, everyone kept telling me the same story and I just kept asking to speak to a manager and kept climbing up the chain. I mentioned taking legal action and they said a manager would call me back within 72 hours and he never did. I called the 7th time and the operator issued me the refund on everything i had paid except the tax (she said i had to try to claim that at the store where the phone was purchased. Will return once I get my phone today in the mail.
Good luck and don't let them take your money!!!
I took my Note7 back to the AT&T store today, having received my S8+ yesterday. After an hour there (most of it while they were on the phone with customer service), they said they couldn't take it back at the store, but they printed out a shipping label for me to return it.
At this point, I'm debating whether to mail it to AT&T and try to get my past payments refunded, or just keep the thing--maybe use it as a music player or something.
eelton said:
I took my Note7 back to the AT&T store today, having received my S8+ yesterday. After an hour there (most of it while they were on the phone with customer service), they said they couldn't take it back at the store, but they printed out a shipping label for me to return it.
At this point, I'm debating whether to mail it to AT&T and try to get my past payments refunded, or just keep the thing--maybe use it as a music player or something.
Click to expand...
Click to collapse
I'm confused, did they give you your money back for it?
So I decided to return my Galaxy S8+ because I couldn't find a buyer for my previous phone and Im on Jump 2 and didn't want to pay for both. So I called today to inquire and the guy tells me tommorow is my last day to return. I proceeded to tell him the policy for online says I have 20 days and he let me know the date starts from when the card was charged on the 14th eventhough i didn't get it until the 18th. That sounds like bull but heads up. Oh at the end he told me I should return it today If didn't want any issues.
Sent from my iPhone using Tapatalk
Thks.. i spoke to Tmobile CC on tuesday and he confirmed i'm in return period and send me the UPS label, but for most of the pre-order items return policy is 14 days..
Luckily i returned yesterday its 14th day..
Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
ajsmsg78 said:
Those who preordered or ordered the US Version of the S8 or S8+, how long did it take before you got it? I ordered mine (Model # SM-G955UZKAXAA) on May 31st directly through Samsung and I haven't even gotten a tracking number yet however I can simply walk into any Best Buy in my area and pick one up. I'm thinking of cancelling the order and just doing that.
Click to expand...
Click to collapse
I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
2003vstrom said:
I just ordered the unlocked version too from samsung.com and I did the trade in thing with my Note 5 and received 300.00 trade in value, but told me should ship in 1-3 days, I have too noticed that best buy has them in stock, but i wanted to just trade in my Note 5, I would be on the phone with them about it if I was you, also my order is suppose to ship 2nd day air, what type of shipping did you get with yours?
Click to expand...
Click to collapse
They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
ajsmsg78 said:
They are shipping 2nd day air but it has been a week now and still no sign of it being shipped. I called them last night and the rep said they weren't on backorder so I don't know what's taking them so long. She said I should be getting a tracking number today but still haven't gotten anything. I'm ready to cancel my order and get something else.
Click to expand...
Click to collapse
Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
2003vstrom said:
Yeah if mine doesn't ship by Friday I might just cancel mine, they should should be able to contact the warehouse see whats going on, unless yours just got lost at the warehouse, but Samsung wants to sell phones then they need to get there act together and ship orders promptly.
Click to expand...
Click to collapse
I know. We spend 800 something on a phone and the service is awful.
Ordered the S8+ 64GB (Unlocked), Model Number: SM-G955UZKAXAA, ( SM-955U1 ), through my Samsung account.
Ordered June 5th (evening after 5pm)
Confirmed June 6th
Shipped June 7th (picked up by FedEx @ 5:39pm in Indianapolis using 2nd Day shipping)
Tracking number states it will arrive June 9th between 9:45am-1:30pm. (North Florida)
Indirect signature is required. You, your neighbor, apt. office manger, etc. or sign door tag for delivery on the next attempt if they miss you. I have a FedEx Delivery Manager account but can't electronically sign it for this particular shipment like I can with my UPS account. I am leaving a signed signature waiver release form for both the phone and the separately shipped nano SIM card. If I'm not there and they don't accept my signature release form, it will probably be Monday before I get it.
Wouldn't you know it. I finally got my tracking number six business days later. I should have the phone in two days.
yeah I just woke up to email stating my has shipped and should be here Friday with indirect signature, so I will have to type up and sign a release and hope they take it.
FedEx accepted the my signature waivers and the S8+ was delivered as scheduled at 10:30am on June 9th. It was about 3.5 days from the time I submitted the order until it arrived at my front door.
Bought mine from Bestbuy..Same day pick up
I had preordered on Amazon, but got sick of waiting. Especially since Best Buy is selling for $725 right now
Sent from my SM-G955U1 using Tapatalk
Yeah I walked into best buy and bought one. Then went back 3 days later for the $100 credit from the price drop.
I'm sitting on the back ordered list. I have the $100 off plus the $200 trade in for any smartphone. I don't want to walk away from such a great discount.