Database Users

Very.co.uk showing 25th March delivery still

I ordered the One from very.co.uk today and noticed it stated delivery was before the 25th March, seems odd that apart from P4U it seems everyone is quoting the 29th!
http://www.very.co.uk/htc-one-smart...ver/1224926742.prd?browseToken=/q/htc+one/o/2

its very expensive

Very expensive. Check asda!
I guess u like the pay over 3 months? No interest? Lol... That's cause your paying £120 over STD price.
Sent from my HTC One using xda premium

Asda direct is£509 but you get free HTC case and media link
Sent from my HTC One X using xda premium

Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:

wizzywig27 said:
Hi all, yes it is expensive, but I get to pay over three months, plus I get 10% off as a new customer plus 7% cashback via topcashback so overall by my calculations it works out cheaper :fingers-crossed:
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I'm not sure if you noticed this or not but there's a little text there stating
"Delivery by 03/04/2013"
was it just updated recently? (0.o)

I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013

Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure

Asda £499
---------- Post added at 10:38 AM ---------- Previous post was at 10:34 AM ----------
I'm surprised Very are giving the 10% new customer discount off a mobile phone, they wouldn't do it for an Ipad

wizzywig27 said:
Hello, yes that was updated this morning, my order still states the 25th, I will contact them to be sure
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Mines also saying the 25th. Perhaps there are more delays

Just spoke to Very, they advised it is still expected by the 25th, although I will take that with a pinch of salt!

CreativeNerdSam said:
I spoke to the guys at 3 today via their sales team and they stated that they have the Silver in stock and would be delivered tomorrow should I order today the black one however isn't expected until 03/04/2013
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What! I ordered from 3 yesterday an they said mine will be with me on 28th this month

Mines showing delivery Monday 25th but its not dispatched.

I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.

FortKnox said:
I ordered mine through Very with the same date of the 25th. Seeing as it was cheaper to pay for over couple of months. However after calling them 4 times to find out when I was going to receive the device I was given the suppliers number to call which turned out to be Nokia Support. I have since cancelled the order with Very and taken out a contract with 3 instead. Device should be with me by the 28th. Hopefully.
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Hahaha! This made my day! lol I wonder what could have happened if some less knowledgeable people got that response They could have called nokia and inquired about HTC Epic fail!

Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.

wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
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I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th

wizzywig27 said:
Funny enough mines still showing delivery as the 25th but delivery status is 'order received by supplier' - I tried calling twice and was told that there was no update so order should be with me on the 25th. We shall see but as tomorrow is the 24th and a Sunday, I won't hold my breath.
Popped into P4U in Northampton yesterday for a look, they had it advertised as sim free for £459, asked if they had any in stock and he told me yes but not for sim only and that would be a few weeks, which is a lie as other people on here said they went to same store and bough one. Plus I want to be able to return it if build quality is pants and can't if bought in store.
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Interesting and annoying that different stores have different prices for sim free.
I will be in that area next Friday but by that time Asda may have shipped mine so would need to go through hassle of returning it and refund for £40 saving.

Phillmitchell said:
I also have the same order status but was told that very would be recieving the order on the 25th and I would be getting it on the 27th
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On that basis, I will be taking the day off work on Monday and if it does not arrive I will be certainly giving them a piece of my mind. I have no confidence that it will be here/there on the 25th or 27th for that matter.

People buying from Very Handtec and Asda are all in the same boat. We have no actual ides when we will get our phones.
Only places that seem to give a realistic date is Three as they delivered phones this week as advertised.

You can pre order the g on Amazon now and it ships Dec. 4

But I am not sure which version it is.
Sent from my BN NookHD+ using Tapatalk 2

Both versions are there, for the same prices as on Motorola official site.
http://www.amazon.com/Motorola-Moto...ie=UTF8&qid=1385803729&sr=1-3&keywords=moto+g
http://www.amazon.com/Motorola-Moto...ie=UTF8&qid=1385803729&sr=1-4&keywords=moto+g

These are only the International versions, just an FYI. So, not good for T-Mobile.
Sent from my Nexus 5 using Tapatalk

Yeah, if you are a T-Mobile user here in the states, this won't do you any good unless you live closely to one of the refarmed 1900 3G areas.

Just got mine an hour ago from Amazon Germany (switching from the HTC Touch Pro2 with Energy ROM). :victory:

Amazon now has both the international and the US (supports T-mobile's 1700 MHz 3G) variants.
It is strange that Amazon is shipping Dec 4th, but Motorola isn't shipping the US variants until Dec 9th...

Amazon
They had a mixup with the listing, and they had a lot of ppl asking them what versions they had.
Fortunately they modified their listing on time. Now it shows all the versions available separately. I believe they added the phone as one option and then they would ship them randomly. So that would've meant ppl getting the US variant when they actually wanted the Global one.
I will be waiting for the early buyers and see how everything fares.

I'll let post back when I get mine. I ordered a 16GB US version.

I find it annoying that Motorola does not let you cancel your order (outside of one hour of purchasing on their website) for a device that doesn't ship for a few weeks (I pre-ordered two when the link when live on their site). I would rather cancel that order and pick it up from Amazon personally.

htcvividnoob said:
I find it annoying that Motorola does not let you cancel your order (outside of one hour of purchasing on their website) for a device that doesn't ship for a few weeks (I pre-ordered two when the link when live on their site). I would rather cancel that order and pick it up from Amazon personally.
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How did you go about trying to cancel? I placed an order through Motorola last week and would like to cancel it and order one from Amazon.

creeve4 said:
How did you go about trying to cancel? I placed an order through Motorola last week and would like to cancel it and order one from Amazon.
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I was unable to find a cancel option on their website, and spoke with a customer representative (before purchase) who told me cancellations must be done within one hour of purchase, even for preorders. There is a 14 day return window, but you must pay return shipping. If you are able to find a way to cancel let me know and I'll probably do the same.

cancel
I was told to call 866-289-6686 to cancel my order. I call them and it is the right number to cancel your order. I didn't cancel mine yet until my order from Amazon ships. let me know if it works for you. Wait time is about 15 minutes

Here is a transcript of my chat with Moto Care:
Reza: Hi, my name is Reza. How may I help you?
Christopher: Hello. I need to cancel order # ________.
Reza: I will be more than happy to assist you on this.
Christopher: Thank you
Reza: Is this about your Moto G phone, Christopher?
Christopher: Yes
Reza: I can see that it has been exported to our system already and cannot be edited or cancelled.
Christopher: Who do I need to speak with to get this order cancelled?
Reza: We suggest to call our Ecommerce Department for assistance. They are our dedicated department for Sales.
Reza: You can reach them at 866-289-6686 during Mondays thru Fridays from 8am-7pm CST.
Christopher: Thank you
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I called the number provided and after talking with someone and being placed on hold for several minutes I was forwarded to the actual Ecommerce Department. I was on hold for about 20 minutes before speaking with someone within the Ecommerce Dept. They again placed me on hold for about 5 minutes. After checking the status of my order, I was told that it cannot be cancelled because it has already been sent to the warehouse for shipment?? They told me to "Reject the package" when it is delivered and when they receive it back I will be refunded...
I'll see how this goes and post my experience. It is unfortunate that Motorola does not have a better order cancellation system.

creeve4 said:
Here is a transcript of my chat with Moto Care:
I called the number provided and after talking with someone and being placed on hold for several minutes I was forwarded to the actual Ecommerce Department. I was on hold for about 20 minutes before speaking with someone within the Ecommerce Dept. They again placed me on hold for about 5 minutes. After checking the status of my order, I was told that it cannot be cancelled because it has already been sent to the warehouse for shipment?? They told me to "Reject the package" when it is delivered and when they receive it back I will be refunded...
I'll see how this goes and post my experience. It is unfortunate that Motorola does not have a better order cancellation system.
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Yeah I did the same and they wouldn't let me cancel. Oh well, if I get the device by this week, then I guess the extra tax I spent on is worth it I suppose.

cancel
creeve4 said:
Here is a transcript of my chat with Moto Care:
I called the number provided and after talking with someone and being placed on hold for several minutes I was forwarded to the actual Ecommerce Department. I was on hold for about 20 minutes before speaking with someone within the Ecommerce Dept. They again placed me on hold for about 5 minutes. After checking the status of my order, I was told that it cannot be cancelled because it has already been sent to the warehouse for shipment?? They told me to "Reject the package" when it is delivered and when they receive it back I will be refunded...
I'll see how this goes and post my experience. It is unfortunate that Motorola does not have a better order cancellation system.
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Suppose you are not home when it's delivered? The only way it could be rejected if a signature is required and I never signed for my other phone in the past. You would think they would make it easier, geeze,!

tonyguy2000 said:
Suppose you are not home when it's delivered? The only way it could be rejected if a signature is required and I never signed for my other phone in the past. You would think they would make it easier, geeze,!
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If you are not home when it is delivered, you can take it to the nearest FedEx store and tell them that you were not home when it was delivered and that you wish to refuse delivery. They will then return it to Motorola.
Also, you can leave a note on your door stating that you are refusing delivery of the package; just print you name and the date on the note.

creeve4 said:
If you are not home when it is delivered, you can take it to the nearest FedEx store and tell them that you were not home when it was delivered and that you wish to refuse delivery. They will then return it to Motorola.
Also, you can leave a note on your door stating that you are refusing delivery of the package; just print you name and the date on the note.
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Find it hard to believe it was already sent for shipment if it was the US version. When I talked to Motorola today, they still told me that my order was absolutely not shipping any sooner than the 9th. So I finally just canceled... I'll give Amazon a try. Worst case, I saved the money on tax and will have to wait a couple more days if Amazon has their shipping dates backwards as I think they might (though currently my order is still listed as shipping on the 4th). Worth it to go with the guaranteed customer service of Amazon in my opinion.
Sent from my Nexus 5 using Tapatalk

Amazon
tmeader said:
Find it hard to believe it was already sent for shipment if it was the US version. When I talked to Motorola today, they still told me that my order was absolutely not shipping any sooner than the 9th. So I finally just canceled... I'll give Amazon a try. Worst case, I saved the money on tax and will have to wait a couple more days if Amazon has their shipping dates backwards as I think they might (though currently my order is still listed as shipping on the 4th). Worth it to go with the guaranteed customer service of Amazon in my opinion.
Sent from my Nexus 5 using Tapatalk
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Amazon is now showing December 11th when the US version will be available and the 4th for the Global. they had the ship dates reversed. Glad I couldn't cancel my order from Motorola. LOL

chlehqls said:
Yeah, if you are a T-Mobile user here in the states, this won't do you any good unless you live closely to one of the refarmed 1900 3G areas.
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Can you explain it clearly so that a lame person like will get it , because of shipping time I have ordered Global GSM

MotoG said:
Can you explain it clearly so that a lame person like will get it , because of shipping time I have ordered Global GSM
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If you have any plans to use this phone in the future with T-Mobile, it's highly recommended that you get the US version. It contains all of the wireless frequency bands required to get data on T-Mobile.
If you plan to use it only with AT&T in the US, and plan to use the same device when travelling abroad, then the Global version would work better for you as it is more compatible with carriers in other countries.

Ok I JUST Pre-ordered MY LG V20 T - Mobile

It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??

This is critical

blackwell387 said:
It's supposed to be shipped tomorrow so fingers crossed and I've been hearing that someone has found a way to unlock the bootloader??? This has not been confirmed as of yet but fingers crossed for the T-moble variant.. Has any one else get a tracking number??
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You ordered from T-mobile today and they told you it would ship out tomorrow? Did you get a tracking number or just told it would ship?

Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already

blackwell387 said:
Well ounce I signed my my electronic agreement they will withdraw the down payment and ship I was told by rep that he has seen several of the devices ship out already
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Ok, so you don't actually have a shipping update then? Just generalities from a rep?

I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!

Yes, tracking has been given to people who preordered in the first wave of available devices. I'm due to receive it tomorrow according to UPS 2nd day air.
Sent from my SM-N930T using Tapatalk

planetbeen said:
I'm curious about this too as I almost ordered one today but would need it by Thursday am because I'm going out of town this weekend.
Sent from my awesome T-Mobile LG V10!
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I have had three reps tell me it's backordered and not shipping until 11/8-11/28 and my account recently updated to reflect this on the order. At this point, you're better off trying to walk into a store on 10/28 first thing when they open and pick it up.

Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.

I recieved an email expected shipping date is 10/18/--10/24 next day shipping

I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.

jrwingate6 said:
Or you could just pre order hoping for the best. Then if it doesn't come by the 28th, cancel the pre order and just walk into the store to buy it.
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Nah, at this point you're just better off walking into a store and picking it up. Everything I've got points to 11/8 being the early edge of the next availability range. At this point after all that I've been put through, I'm starting to entertain the idea of looking at other carriers. T-Mobile got me in over a dozen years ago for their customer service and now even that isn't any better than any other carrier I've had. (AT&T, Sprint and Verizon, had all three in one way or another.)

I ordered Monday morning, CC charged yesterday and ready for shipping this morning. I just got an email from Ups this evening saying it will be here tomorrow. I wasn't expecting that.
It has arrived, and I is very nice, now time to say goodbye to my Note 7...

I ordered at 10am central Monday morning in store (JOD). I have origin scan in Louisville and scheduled for delivery on Wednesday. I changed delivery to a hold at UPS customer center so I could get it at 9am when they open.

I just pre ordered mine. If I don't like it I'll pay it off and sell it on Swappa at full price lol. Or at least get my money back. Plus I keep the headphones too lol. Now the waiting game begins.
Sent from my ONEPLUS A3000 using Tapatalk

ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........

blooddragon88 said:
ordered mine yesterday after a half hour after my friend ordered his, my phone on the website appeared as back ordered while his was processed and shipped today. Tried to cancel the order and they said I couldn't because my cc was charged and on there end it shows ready for shipment however there was no tracking info. The only thing i got back was my expedited shipping fee credited to my account..........
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Well I got mines to day it took 2 days since preorder

what shipping option did you choose?

onebornoflight said:
I pre-ordered my V20 (taking full advantage of the $200 trade from LG by swapping my Note 4 in) yesterday and woke up this morning to three texts, one including a tracking number for my order having already shipped. Will update when I can see a location or when it arrives.
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Got it yesterday around 2 pm, so far I dig this phone.

pre-ordered in the morning and just got my tracking. can't wait
-Sent from my TMO Galaxy Note 5

Verizon Cancelled my Note 7 payments

A few weeks ago I spoke to a Verizon rep and he said that I would be paying off the Note 7 until I decided to replace it in the exchange.
HOWEVER
Just a few days ago as I was looking at my Verizon bill that my Note 7 payments had disappeared. Surprised by this, I asked a rep in the chat about it -- they told me that my Note 7 was completely paid for (I didn't pay it, in fact, I put the minimum down and was making payments since). Has anyone else noticed this on their accounts? It's a nice surprise.

When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk

steeletown said:
When I turned mine in, I found out that they never charged me for my replacement note.
Sent from my SM-G935V using Tapatalk
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That's interesting. I assume that's when mine occurred as well. Kind of funny because it just serves as an incentive for me to keep it!
Sent from my SM-N930V using Tapatalk

I know, if I would've known that they didn't charge me I would have kept it.
Sent from my SM-G935V using Tapatalk

Verizon said refund I did not ask for is on the way
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.

kat3k said:
Just got this from Verizon:
You should receive your check soon. View online
Your Samsung Galaxy Note7 refund has been processed.
We processed your refund due to the recent recall of your purchased Samsung Note7. You will receive a check in 2-3 weeks for the amount of $864.00, which includes the purchase price of the device, any purchased Note7 accessories, and any fees paid during your upgrade or exchange.
If you have not already upgraded your Note7, you qualify for special incentives when you upgrade to a new device. The easiest way to upgrade is online:
• Customers upgrading to another Samsung device will receive a $100 bill credit. Customers upgrading to any other device will receive a $25 bill credit. Credits will be applied to your bill in 1-2 bill cycles.
• Upgrade fees will be waived at checkout.
• Plus, all orders receive free 2-day shipping.
• For detailed instructions and FAQs, please visit: go.vzw.com/note7faq.
After your order is processed, you will receive a special recovery box to return your Note7. Please send us your Note7 at your earliest convenience.
I have had no communication with them and intend to keep my phone until next Note comes out. I guess if they send me a check and I don't cash it and don't use their return box, I'd be okay for a while. This is pretty aggressive I'd say.
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Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.

Just checked my verizon account, my line no longer shows a phone payment charge, just the line access charge. Interesting. Any way to take advantage of this situation? lol

Shredder96 said:
Wow, this is interesting. Have you done anything that would make Verizon think that you're no longer using your Note 7? Also was this in an email or text? I've been getting intermittent texts about returning the phone, but they all say the same thing about the voluntary recall.
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I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.

kat3k said:
I have kept a very low profile and done nothing to make them think I am returning it or not using it. I get the periodic stock text, but nothing like this. If I were to accept the refund, I would think they might be able to blacklist my IMEI, and it would seem logical if I receive payment I would not longer own the phone. I guess we'll have to wait and see.
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Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk

Shredder96 said:
Definitely keep me posted, that's quite the scenario
Sent from my SM-N930V using Tapatalk
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Thanks. I will. My current plan is to ignore the refund if they send it, as well as any return box they might send. I'll be horse that gets led to water, but I won't drink!

I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.

i think you folks who bought them from Verizon are getting these freebies. i bought mine from a small affiliate store and am not seeing refunds.

imucarmen said:
I got a note 7 right when the new batch released which I think was around September 21st and I've had mine since. As soon as the second recall was announced around Oct 10th Verizon wiped it clean from my account even though I still had it. It also showed my upgrade available so I got a Pixel XL which I then exchanged for the V20 and I still have the Note 7 as I type this. I even spoke with Verizon on the phone and the girl said my account shows no record of me having a Note 7, so I'm keeping it. I just use it as a wi-fi device now. If Verizon had any intentions of charging for the device they would have waited until it was returned before issuing any refunds or erasing from people's account.
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Yeah I got my replacement the first day they were available -- this must when the payments were cancelled. Has anyone on Verizon with a note 7 not had their payments taken care of?

When the 2nd recall was announced verizon refunded me all the payments i had made and they gave me my upgrade back, i upgraded to the V20 and still have my note 7. Samsung sent me a box to send it back but i never did that was a month ago

i still have the og note 7. got it right before the recall hit in september. . as far as i can tell its free for me as well. i made one payment and was even refunded for that!! LoL

Samsung Pre-Order Shipping US Snapdragon

Anybody familiar with Samsung Pre-orders? All the Carriers and Best buy will have them on the 8th. Samsung says will be shipped by the 15th. Are they normally that far behind? If they dont ship til the 15th it's gonna be a long 2+ weeks waiting I already have 6 cases here lol. I'd buy from the carrier or BB but getting $550 Trade for a Note 8 is something i cant pass on. Then i switched to Verizon and am getting $250 Mastercard = $199 for the $999 128GB S10+. I went ahead and got the Verizon version instead of unlocked knowing if things stay the same I can flash unlocked firmware if i want to. But flashing carrier firmware on Unlocked (U1) leaves you losing a lot of carrier features (Wi-Fi calling, VoLTE, Video Calling) I dont know why the carriers do that. I can disable any and all bloatware on the carrier Firmware with package disabler apk to make it as clean as the unlocked but not lose anything. Plus the Unlocked version is always way behind on updates. I think it was my s8+ or s9+ that was 4 months behind on security updates.

Mine will be here on Tuesday, 5 Mar. I ordered the S10+ as soon as Sprint opened pre-ordering. I can't wait to throw my S7 Edge against the wall.

Received notification from T-Mo on Saturday (3-2) that my S10+ will arrive on Monday. T-mo almost always gets their's early so we can gloat over the big boys.

I'm actually pissed because the email they sent me for preorder guaranteed delivery by the 8th but aftee I ordered the scheduled ship date isnt until March 22nd!?! I contacted customer service and they were responsive at first, they told me they would escalate my inquiry and someone would get back to me. Havent heard a word since, I'm essentially on ignore! Even went through the customer service inquiry process again and never received a response back. If the carriers offer a similar trade in for my s9+ I'm cancelling my order with Samsung. I hate when a company thinks their too good to respond to customers. Apple has the same customer service issues smh
Sent from my SM-N960U1 using Tapatalk

jroyalty7 said:
I'm actually pissed because the email they sent me for preorder guaranteed delivery by the 8th but aftee I ordered the scheduled ship date isnt until March 22nd!?! I contacted customer service and they were responsive at first, they told me they would escalate my inquiry and someone would get back to me. Havent heard a word since, I'm essentially on ignore! Even went through the customer service inquiry process again and never received a response back. If the carriers offer a similar trade in for my s9+ I'm cancelling my order with Samsung. I hate when a company thinks their too good to respond to customers. Apple has the same customer service issues smh
Sent from my SM-N960U1 using Tapatalk
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did u go with the 1tb?

nugzo said:
did u go with the 1tb?
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I did, but I'm not in the same situation as the guy you quoted...

I just ordered last night, I got a 3/15 ship date. I ordered an AT&T device. I could get it from the carrier sooner according to ship dates but I'd lose the $130 store credit. Hoping it may ship sooner.

I preordered a Verizon 128gb Prism Black S10+ on 2/21 from Samsung and I got shipping notification this morning for delivery this Wednesday.

nugzo said:
did u go with the 1tb?
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I didnt I already have a 1tb memory card so didnt see the necessity for the extra on board storage
Sent from my SM-N960U1 using Tapatalk

Just got my shipping notification for the S10 Plus Ceramic - says it will be here on the 6th... very excited. Source of the shipment is Indianapolis, IN - they obviously have their logistics in order.

nrage23 said:
I preordered a Verizon 128gb Prism Black S10+ on 2/21 from Samsung and I got shipping notification this morning for delivery this Wednesday.
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I ordered an unlocked 128gb white s10+ on 2/24 and still shows 3/22 ship date smh
Sent from my SM-N960U1 using Tapatalk

ugh I ordered my S10+ 128GB T-Mobile on 2/22 and no shipment info yet. Still gives me the option to cancel my order on Samsungs website. Says will arrive before 3/15.

nugzo said:
Anybody familiar with Samsung Pre-orders? All the Carriers and Best buy will have them on the 8th. Samsung says will be shipped by the 15th. Are they normally that far behind? If they dont ship til the 15th it's gonna be a long 2+ weeks waiting I already have 6 cases here lol. I'd buy from the carrier or BB but getting $550 Trade for a Note 8 is something i cant pass on. Then i switched to Verizon and am getting $250 Mastercard = $199 for the $999 128GB S10+. I went ahead and got the Verizon version instead of unlocked knowing if things stay the same I can flash unlocked firmware if i want to. But flashing carrier firmware on Unlocked (U1) leaves you losing a lot of carrier features (Wi-Fi calling, VoLTE, Video Calling) I dont know why the carriers do that. I can disable any and all bloatware on the carrier Firmware with package disabler apk to make it as clean as the unlocked but not lose anything. Plus the Unlocked version is always way behind on updates. I think it was my s8+ or s9+ that was 4 months behind on security updates.
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I ordered mine from bestbuy and got 650 trade in for my s9+ a week ago. I was told they would mine on 3/8. I wanted the unlocked version without att crap.

Got an email that mine is due to arrive 3/6. (VZW)

jroyalty7 said:
I'm actually pissed because the email they sent me for preorder guaranteed delivery by the 8th but aftee I ordered the scheduled ship date isnt until March 22nd!?! I contacted customer service and they were responsive at first, they told me they would escalate my inquiry and someone would get back to me. Havent heard a word since, I'm essentially on ignore! Even went through the customer service inquiry process again and never received a response back. If the carriers offer a similar trade in for my s9+ I'm cancelling my order with Samsung. I hate when a company thinks their too good to respond to customers. Apple has the same customer service issues smh
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I feel you I order mine as soon as preorder opened and was notified March 8th then was shown March 15th and I ordered just a s10+ 128gb black.

innocentone1 said:
I feel you I order mine as soon as preorder opened and was notified March 8th then was shown March 15th and I ordered just a s10+ 128gb black.
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Now their telling me the prism white is out of stock and delayed, I have never run into this kind of issue with Samsung I have owned many of their products... but these locked down phones and their horrendous customer service wreaks of Apple and I think I'm officially done
Sent from my SM-N960U1 using Tapatalk

Samsung just notified me that my pre-ordered unlocked 10+ has shipped and will be here on 3/6!

Nothing yet on my S10+ Unlocked Blue 128 Snapdragon from Samsung ordered 2/23...

jroyalty7 said:
Now their telling me the prism white is out of stock and delayed, I have never run into this kind of issue with Samsung I have owned many of their products... but these locked down phones and their horrendous customer service wreaks of Apple and I think I'm officially done
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Good lord! I also ordered prism white.

Ordered as soon as preorders opened for ceramic white S10+ unlocked. Shipping note this morning with delivery to California on Wednesday.