Database Users

Temperamental...

My G1 has recently started playing up. The problems first started with cyanogen 4.1.9999 - it would loose signal, but a reboot sorted this out and it may only happen once every two or three days if that. It was an unstable ROM, no biggy.
But then one day, after rebooting, it got stuck at the android screen then just turned itself off. This repeated several times before it just wouldn't turn on. I left it for a while and tried again later, it turns on, boots but no signal. Rebooting did nothing.
I reflashed (without wiping) cyanogen 4.1.999. and everything seems okay. But then the phone started crashing and rebooting rather a lot, and rather unpredictably. So I wiped, flashed the ADP rom and then cyanogen 4.2.1 rom. This process was a massive brainache - plugging in the usb cable managed to crash the phone within 2-5 min guaranteed, it automatically rebooted.
So here I am. Cyanogen 4.2.1 - after a complete sdcard format, wipe, ext3 repair and flash. The problems still persist! But it's temperamental, a lot of the time I loose signal still, it often reboots itself and hates anything plugged in the usb when it's turned on - making charging the thing awkward.
I used the log collector app to get these logs
http://nopaste.info/17b5351296.html
http://nopaste.info/2e98b9d044.html
At some point during those logs, the signal is lost. The log collector doesn't seem to retrieve a very long backlist, these were taken minutes apart but don't overlap, so I haven't caught a crash. I'm not sure if there are better ways to view logs/debug?
But it's all very temperamental. Occasionally it boots up and life is fine. But more often than not it will loose signal and reboot itself somewhere along the line.
Has anyone come across anything like this before? When it looses reception if I manually try an connect to a network it will say
"This SIM does not allow a connection to that network"
Click to expand...
Click to collapse
I've read that could perhaps be a problem with the sim... but the sim wouldn't cause reboots would it?
Any advise would be great. I bought the G1 off ebay just under a year ago, so no warranty.

Having trouble diagnosing cause of lagging/freezing/rebooting issues.

I've had my Note 4 for over a year now, and just the other day it started becoming unusable. I had noticed some minor lags here and there, and apps would sometimes freeze and force close. I then decided to disable some built in apps like Facebook. The phone was running much faster for a couple of days, and then suddenly went to hell. It started lagging very badly, freezing up to the point I'd have to pull the battery. It will often randomly reboot, and occasionally boot loops a few times before successfully rebooting. I've tried everything I can think of so far, I enabled the apps I originally disabled, wiped the cache partition, did multiple factory resets, and today got a brand new battery. None of these things seem to work. It will run fine for a few minutes if it's been off a while, but then starts lagging pretty quickly. I also had pulled the SD card before, but didn't notice any difference there. However, I did just notice that it seems to run completely fine without the SIM card in it. I have my SIM in my old S4 right now, and I popped it back in the Note thinking the battery fixed it, but it started freezing up again. I powered down the phone, pulled the SIM card, and powered it back up. I've been loading all of my apps on the Note no problem now over wifi (no problems so far). The SIM and SD cards are in my S4 and that runs completely fine. Is it possible that the SIM is causing an issue in only the Note? I'm out of ideas at this point and hoping that someone has some suggestions. Thanks!

CQATest app on Marshmallow Causes System Issues?

Thought I would share this here - though I believe this is effecting other Moto models as well.
The Moto app "CQATest" seems to be the culprit with major instability issues I've had since the Android Marshmallow update. Before the update, my phone was so smooth and fast. Then the update came, and I blamed it on Marshmallow. Screen response to anything was very slow. Sometimes completely unresponsive. If i tried to touch a notification in my notification bar, it might be 5-10 seconds later before anything would happen, and the app would open. Sometimes it wouldn't ever open at all. Or when Facebook did open, it might take another 10-15 seconds before it went to the item it had notified me about. The camera in particular was slow to respond - with visible lag whenever trying to take a video - or would just crash. The phone itself got into a fairly normal habit of rebooting itself several times a day. And on startup, sometimes it would take 3-5 minutes before it would finally get to the home screen. Simply unacceptable.
So yesterday I started Googling for answers, and ran across a thread on Android Forums talking about issues people were having with CQATest. I immediately went and found the app in the settings>applications menu, under "All Apps" - force stopped and disabled it, then rebooted.
Guess what? The phone boots normally again! And the general responsiveness and functionality are back to what it was prior to the Marshmallow update. I couldn't be more pleased right now - because I was getting very frustrated with what is a relatively new phone.
I'd be interested if others have experienced something similar? Or are having similar lag issues and try this solution to see if it works for you.
Mods - if this CAN be confirmed, it really should be shared with ALL Moto users who've been upgraded to Marshmallow and have similar issues. The Android Forums thread user was originated by someone on the Moto X for instance.
Thanks for your time and feedback.

Do you have any misbehavior since you've disabled CQA Test? Like something doesn't work... Are you getting better battery life? I think you should.
I have Moto X Force, didn't touch app and system is smooth, stable with great battery life. I suppose you have Turbo 2.

No apparent issues with anything else since disabling it that I can see. And yes, I'm on a DT2.

Zeljko1234 said:
Do you have any misbehavior since you've disabled CQA Test? Like something doesn't work... Are you getting better battery life? I think you should.
I have Moto X Force, didn't touch app and system is smooth, stable with great battery life. I suppose you have Turbo 2.
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Click to collapse
I have had CQA Test disabled before and after Marshmallow and notice no misbehavior. I also have been using advanced calling since i got the phone on launch day and have never had a problem with the call quality as others have.

CQATest not causing problems on my Droid Turbo(1)
I just got a refurb Droid Turbo on Marshmallow, and I've had others. I was experiencing some of those same issues that you described.... extremely slow boot and shutdown, and lag on launching apps or other screen clicks.
I just disabled the following and was amazed at the speedy boot time and responsiveness:
CQATest
Amazon (old app.... new one is Amazon Shopping)
Connect
Message+ (verizon sms)
Mobile Hotspot
After that first boot, I re-enabled CQATest and have rebooted several times since. It still seems fast and responsive. I've got a boot time of 35 seconds to the home screen, shutdown time of about 10 seconds.
Just to check, I disabled CQATest again, shutdown and started. The times are the same as above. I was hoping to explore the CQA menu, but haven't been able to so far. I've got USB debugging enabled, but not plugged into a computer. I'll look for answers in other threads.

GeckoDad said:
I just got a refurb Droid Turbo on Marshmallow, and I've had others. I was experiencing some of those same issues that you described.... extremely slow boot and shutdown, and lag on launching apps or other screen clicks.
I just disabled the following and was amazed at the speedy boot time and responsiveness:
CQATest
Amazon (old app.... new one is Amazon Shopping)
Connect
Message+ (verizon sms)
Mobile Hotspot
After that first boot, I re-enabled CQATest and have rebooted several times since. It still seems fast and responsive. I've got a boot time of 35 seconds to the home screen, shutdown time of about 10 seconds.
Just to check, I disabled CQATest again, shutdown and started. The times are the same as above. I was hoping to explore the CQA menu, but haven't been able to so far. I've got USB debugging enabled, but not plugged into a computer. I'll look for answers in other threads.
Click to expand...
Click to collapse
My DT2 was suffering from slow-downs for a couple weeks, then suddenly had the random shutdown and power-only-on-charge scenario yesterday. I was getting ready to do a factory reset.
On one of the reboots, I had a notification about CQA test. When I acknowledged it, I got notifications that "CQATest wants to access this," and "CQATest wants to access that." I denied them all and started hunting up this app I'd never heard of. That's when I came across this thread. I disabled CQATest, but still had the problem. I then remembered that the "old" Amazon app had just updated. I force-closed it, disabled it, and now the phone is back to normal. I see no need for CQATest, so I'm leaving that disabled, but I firmly believe that the Amazon app was culprit.
EDIT: I may have typed to soon. The phone shut off randomly twice today, requiring connection to a power cord to bring it back to life. It does, however, remain powered up upon disconnection (for now?).:-/ I did not clear the cache after deactivating those apps, though, so we'll see if that does the trick.
..

Hi there.
Backstory: My DT2 is almost 3 years old. I already had to send it back to Motorola once for a camera issue, but generally I didn't have any major performance issues for the first year and a half or so. Then it started to decline. Namely OS was taking longer to respond, battery life declining. Then when it was about 2 years old it began the random shutdowns. For the last several months I haven't really had the random shutdowns, however, my battery has been pitifully horrible at holding a charge, and it will usually shut down before the battery indicator hits 0%. First it was around 15%, gradually getting worse. Now it often shuts down between 30-40%, especially if I haven't been on battery saver since disconnecting from the charger.
Now today, I ran down my battery within a few hours to about 30% and it shut off, which was not abnormal. However, upon connecting to charger and attempting restart, the battery indicator jumped from 30 up to 40, then down to 4. Got a weird screen before startup that looked like a system error screen and was afraid it was going into factory reset without my prompting it. Pressed the power key once briefly and the phone went into normal startup, but when it turned on, CommServer was stuck in notifications bar and battery indicator was stuck at 3%, similar story to the others in this thread and others.
I disabled the apps suggested by GeckoDad, and so far the phone can operate, but I've had it plugged in for maybe 30 minutes and it's still hanging out at 3%. Was planning to get a new phone soon, but had hoped to wait another month or two... Probably going to head over to Verizon this afternoon to see if they have any suggestions to keep my DT2 alive until I'm able to replace it.

Moto Z Force - Restart Loop

I'm having this issue on my 2 week old Moto Z Force.
I actually noticed a similar issue on a display model in Verizon but chalked it up to just that.. a display model in Verizon and I carried on with my purchase.
I've had a few experiences where it randomly reboots and then it's good to go again. Seems to happen more frequently when the phone is in high use, so I suspected an issue with RAM being full? The restart seems to take place at the same part of the startup animation every time.
TODAY - phone was in pocket while I was on a call for work and I felt it vibrate on a consistent interval. When off the phone, I looked at the phone and it is in a restart loop. The only thing I can do at this point is hold the Volume Down key to get into BIOs (through the rebooting loop) and then I have the following uptions:
1) Start
2) Restart Boot loader
3) Recovery Mode
4) Power Off
5) Factory Mode
6) Barcodes
7) BP Tools
8) QCOM
9) Bootloader Logs
If I sit in this menu inactive for awhile it will timeout and just shut the phone off until I turn it back on and then the loop resumes. I'm beginning to think I need to go with option 5 here... any help is appreciated...
No new apps were recently installed. I barely used my phone the morning when getting to work besides charging it to 90+/- % on my way in.
First I buy a hand grenade of a phone, forced to return, and now I buy a phone that is actually showing me a big issue (it is getting hot too). I'm going to let it sit off before trying a Factory Mode. :crying:
Video of the cycle here: https://www.dropbox.com/s/v7dc6erfydj87ib/Skys Phone.MOV?dl=0

Better ask in a Moto Z Force subforum.

SteveHG said:
Better ask in a Moto Z Force subforum.
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Click to collapse
Thanks Steve. Any suggestion on where would be best? I would have thought the Q&A would be accurate...

I have had this phone for just over two month and have not had any similar issues. I assume that you've already tried options 1, 2, and and 4. Have you also gone into recovery to see if you can clear the cache?
I would personally return it as broken, but I save everything important to my SD, just in case this kind of thing happens.

I had this very same issue. I did a hardware replacement with Verizon and the new phone works great.

broprah said:
I had this very same issue. I did a hardware replacement with Verizon and the new phone works great.
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Click to collapse
Awesome! Glad to hear that it worked out for you. Fingers crossed they don't give me a refurbished model (again, mine was 2 weeks old) and that I have the same luck as you.
rmonjay said:
I have had this phone for just over two month and have not had any similar issues. I assume that you've already tried options 1, 2, and and 4. Have you also gone into recovery to see if you can clear the cache?
I would personally return it as broken, but I save everything important to my SD, just in case this kind of thing happens.
Click to expand...
Click to collapse
I have tried all of the options at this point and none of those work. I can't even get into recovery. Every option does the same thing... reboots, reboots, reboots, etc.
New phone should be here tomorrow. I've got the good old run around on this one though and I'm not happy about it with Verizon and Best Buy. Best Buy's return policy is 14 days and I ran into issues on day 16, no exceptions according to them and off to Verizon I go where I had to purchase a temporary flip phone for the week my phone has been out of commission.
I'm in need of a new SD card before I put anything on there, it has been flaky. The only thing I care about on my phone is the media (photos, videos, and music), all of which are on Google. The crap thing is that now I need to spend another X hours putting all my apps, passwords, etc. on it to my liking. Just did this when moving to the Note 7, then Moto Z Force, and now again with the replacement. Starting to get annoyed.

Update - when switching to the replacement device I found the issue followed to the new phone... Meaning the issue was with the SD card or the SIM card. Found it was an issue with the SD card after switching between the two phones and experimenting. Unreal. Who would have thought?!
I will be formatting the card and keeping this thread posted on if that resolves it or if it's time for a new card (as I mentioned above).

I am very hopeful with your post. My phone has been going crazy with the rebooting mode for two days now. I brought it into Verizon yesterday but all of a sudden (of course) it started working. Now today its gone back to rebooting, over and over and over again. 2nd day in a row I am going to waste my lunch hour and run to Verizon. This time I will ask them about a new SIM card. BTW... I just got a new (refurbished) less then a week ago.

TBabbs said:
I am very hopeful with your post. My phone has been going crazy with the rebooting mode for two days now. I brought it into Verizon yesterday but all of a sudden (of course) it started working. Now today its gone back to rebooting, over and over and over again. 2nd day in a row I am going to waste my lunch hour and run to Verizon. This time I will ask them about a new SIM card. BTW... I just got a new (refurbished) less then a week ago.
Click to expand...
Click to collapse
I just fixed my Moto Z Play by removing the SD card... for the second time... -_- I've had a previous issue where my phone rebooted as part of an update and it stopped seeing my previous SD card. After checking the SD card in various other systems, I found the SD card was completely shot. After some digging online, there is apparently an issue with the new Moto Z's that if your SD card isn't fast enough (somewhere around 85-90+ Mb/s)m, the Moto Z will slowly start to eat your SD card until it fails and causes issues for your phone. In this case, my second SD card failure was that my phone went into infinite booting loops until I removed the card. -_-
This card lasted longer, mainly I think due to the fact that it was larger and faster then my previous one, but it looks like I will need to get a new fast card.
Anyways, I hope this helps you or anyone else who comes across this thread.

About 2-3 weeks ago, the same thing started to happen to me, after that, phone started to act crazy...
-Bluetooth connection was working but glitching,
-Overheat (bottom of the phone) then started reboot in loop (until at start I'm able to turn off wifi). Did everything your supposed to do, clear cache, forget network, deleted my latest app, reboot, reboot in safe mode, remove sd/sim tray... the issues we're still there...
-After a few days of repeating all those steps (or don't know what I did), I finally got rid of the oveheat reboot loop when the wifi is on. But can only see and connect to 2,4g network, no 5g (doesn't see any) and no Bluetooth (turns on, but doesn't see anything), every other device in house works and connect like they should.
-the setting app, and the phone app started to be slow (freezes for a few seconds before the system ask you if you wanna wait or close the app, I choose wait and the app unfreeze)
-Ive tried the rsa (repair system assistant) from verizon without any fix
-finally decide to go for the factory reset. It fixed the freezing issues, works like a charm, but still no 5g wifi nor Bluetooth...
Is there a driver update possible for this ? Or because of overheat it might have damage the device...
I have the phone since September, never had any issues, went through all update, force droid edition xt1650-02, build ncl25.86-11.5, nougat 7.0 (wish verizon would update to 7.1.1 anytime soon), since its gsm unlocked, I'm using it on a Canadian network (Fido)

thanks for this thread. It was able to help me diagnose my wifes phone. The SD card she has been using since her DROID CHARGE (2011!!!) finally bit the dust in this phone. I swapped it out for a new Sandisk micro sdxc uhs-I up to 80 MB/s card class 10 and it booted. funny thing was she was not even storing pictures on the card.

Motorola Droid Z Force restarting (Bootloop)
My motorola z force has started to boot loop restarting again and again ... i have tried following
full formatting from recovery twice, phone starts well but when i turn on my wifi it keep restarting ..
if i turn my wifi off, the phone works good but as soon as i turn on my wifi boot loop starts again and again.......
i guess i need to flash the firmware but dont know how to flash new firmware ....
XDA very big name .. i need help....

alidanwer said:
My motorola z force has started to boot loop restarting again and again ... i have tried following
full formatting from recovery twice, phone starts well but when i turn on my wifi it keep restarting ..
if i turn my wifi off, the phone works good but as soon as i turn on my wifi boot loop starts again and again.......
i guess i need to flash the firmware but dont know how to flash new firmware ....
XDA very big name .. i need help....
Click to expand...
Click to collapse
I've had bootloops happen a couple of times for different triggers, and I still run the phone stock since release date with no updates ever taken. This has worked to correct the issue for me a couple of times. Give it a try:
Let your phone get down below 5% battery life, then plug into the turbo charger. Then fool around with whatever triggers the reboots.
Eventually the phone will not restart because the phone's battery needs to charge a little. When phone charges beyond 10% try to turn the phone back on, and see if boot loop persists. If it persists drain below the 5% battery life and try again. Usually, when I have fooled around with this scenario two or three times the bootloop has corrected itself.
Hope this works for you. Good luck.

Thanku, I will definitle give it a try .... and i am updated to nougat all updates till date installed...

Still restarts.... its been a month... without solution..

alidanwer said:
Still restarts.... its been a month... without solution..
Click to expand...
Click to collapse
A couple of weeks ago, the restart loop happened to me again, and my usual tinkering while connecting and disconnecting Turbo Charger wouldn't work. So I did some research on "stuck power button" or "power button not working".
I did the following:
I blew with my mouth over the power button (kind of like puting your lips in position to whistle)
I also gently tried to clasp the power button using a pair of tweezers, but couldn't. Instead I just kind of lifted/tugged-on the power button from the top and bottom.
I feel like I didn't really do anything, but the phone has been working for over a week now. Maybe pure luck.
Its weird, this made me think it is a hardware issue, but somehow the phone reacts as if it were software related.
Give it a try. Hope you have some luck.

Random reboots/restart...what's the latest on how to fix this?

My stock S7 exhibits random reboot behavior. 1-2x per week. Once in a while it happens 2x in one day. Once it a while it happens at the most inopportune time, like when I'm trying to take a picture of an event. When the reboot occurs usually it boot loops several times (and the phone gets warm while this is happening) and then finally stops. For the first year or so of owning the phone, no reboot problems. I did see the unmounted SD card notification issue that others reported (with a Samsung SD card). A while after the nougat update and after the 1 yr warranty period of course....random reboots. Also after the boot loops stop and I'm able to use my phone again, my Spotify login is lost and I have to re-download my playlists that I had saved locally. This is a real PITA if I'm traveling and not near any wifi connection.
Any ideas?
I've done the following:
- factory reset twice
- removed the SD card, not using it anymore -> I could consistently get the phone to reboot when scrolling through my pics in google photos. I do not get this behavior anymore with the sd card removed
- install a minimal amount of apps
I've read countless search results from Google search results and nothing has solved my problem. I'm past the 1 yr warranty period. I called a local shop and was told the cost of replacing the mainboard pretty high, I'm better off just getting a new phone...which I would like to avoid. Today I disabled the built in weather app to never refresh. I have little hope that this will fix my problem, we'll see.
I don't have any launcher apps. No games. Basic apps like Bank of America, Evernote, Flixster, Spotify, Swiftkey, Todoist, Logitech Harmony, etc. I disabled the built in Amazon app and installed the Amazon app from the google play store.

I have the same problem. Also after almost 1 year I am now getting random reboots. Especially but not exclusively uwhen using google maps. Mine is still under warranry.
Update: did a factory reset via recovery, working fine again.

Overnight while charging, my phone decided to bootloop until the battery died. Woke up to a warm phone that would not power on for about 20 min. I put the phone on a gel ice pack and now it's finally on. Uninstalled and disabled a bunch of apps, always on display, bluetooth etc. Just need this thing to stay alive until I can trade it in for the new Pixel.