Error updating to Nougat - Moto G4 Questions & Answers

I am receiving an error when trying to update to Nougat on my Amazon Moto G4. The OTA update would download, the phone would restart to install, it would go for about 30% and then display "Error!" with the killed over android. I have an unlocked bootloader and have flashed the stock rom. Any assistance would be appreciated.

More info.. Rom? Build number? 49 or 64? Root?

lerg96 said:
More info.. Rom? Build number? 49 or 64? Root?
Click to expand...
Click to collapse
I'm having the same issue! I flashed the stock recovery because the OTA update wouldn't work with TWRP. The rom is the stock amazon one with ads, the current build number is MPJ24.139-64, What do you mean by 49 or 64? and no root. All I did was follow the motorola steps for unlocking the bootloader and flashed TWRP so i could get backups.
I found this guide: laviefrugale(dot)blogspot(dot)ca/2015/05/moto-g-ota-update-error(dot)html But it says to root the phone to look at system logs and I don't know if i wanna do that. But if rooting is necessary to update to nougat then i will do it.
I appreciate your time, please respond soon!

I have the same issue. Bootloader is unlocked. Had been rooted by the systemless method. Flashed the stock back up and tried the OTA update. Getting the same error as previous posters. Build MPJ24.139-48

I got it working now. Downgraded to MPJ24.139-49 using rootjunky file using steps from here. It finished upgrading, but showed an error at the end. Rebooted the phone and saw that the firmware was applied. An upgrade was also available to go to MPJ24.139-64. Ran the update (no errors this time). After getting back in, the nougat update NPJ25.93-14 was available. Updated and now I'm up and running.

Can anyone help me?My amazon 16gb says system update.I press OK.it downloaded around 718mb and update.but it say UNSUCCESSFUL after 40%.i tried many time but still same issue.My moto g4 not rooted,locked bootloader.and still got ads and lockscreen ads

canhmeo said:
Can anyone help me?My amazon 16gb says system update.I press OK.it downloaded around 718mb and update.but it say UNSUCCESSFUL after 40%.i tried many time but still same issue.My moto g4 not rooted,locked bootloader.and still got ads and lockscreen ads
Click to expand...
Click to collapse
Build Number?

lerg96 said:
build number?
Click to expand...
Click to collapse
mpj24.139.64

canhmeo said:
mpj24.139.64
Click to expand...
Click to collapse
so weird, if you really want it try with a factory reset

lerg96 said:
so weird, if you really want it try with a factory reset
Click to expand...
Click to collapse
i also did factory reset.but after that,still fail to update

PicklesTheHamster said:
I got it working now. Downgraded to MPJ24.139-49 using rootjunky file using steps from here. It finished upgrading, but showed an error at the end. Rebooted the phone and saw that the firmware was applied. An upgrade was also available to go to MPJ24.139-64. Ran the update (no errors this time). After getting back in, the nougat update NPJ25.93-14 was available. Updated and now I'm up and running.
Click to expand...
Click to collapse
Thank you very much for this info. I was using LineageOS and was not happy with the Custom Roms. I wanted to go back to Nougat Stock and with your info, I was able to Downgrade and do the updates. Hope this helps anyone else wanting to get back to stock from custom roms.

PicklesTheHamster said:
I got it working now. Downgraded to MPJ24.139-49 using rootjunky file using steps from here. It finished upgrading, but showed an error at the end. Rebooted the phone and saw that the firmware was applied. An upgrade was also available to go to MPJ24.139-64. Ran the update (no errors this time). After getting back in, the nougat update NPJ25.93-14 was available. Updated and now I'm up and running.
Click to expand...
Click to collapse
Were you able to remove the Amazon ads, since you are rooted and bootloader unlocked?
Edit: I just went to systems apps and removed Amazon Offers.

i'm on MPJ24.139-49 but I'm rooted, bootloader unlocked and have TWRP installed. Can you updated to nougat using twrp or do i need the stock recovery?

If you are on -49, you should get a notification to update to -64.

Danny1976 said:
If you are on -49, you should get a notification to update to -64.
Click to expand...
Click to collapse
nope, just the update to NPJ25.93-14 is showing as available. however, when I tried to install it , the phone booted itself into TWRP and I got the E30002 error.

tekweezle said:
nope, just the update to NPJ25.93-14 is showing as available. however, when I tried to install it , the phone booted itself into TWRP and I got the E30002 error.
Click to expand...
Click to collapse
That must likely means TWRP is the issue. I would get the recovery.img from -49 firmware and follow the steps on this link http://www.theandroidsoul.com/remove-twrp-recovery-restore-stock-recovery/ Then try to update.
---------- Post added at 07:12 PM ---------- Previous post was at 06:50 PM ----------
tekweezle said:
nope, just the update to NPJ25.93-14 is showing as available. however, when I tried to install it , the phone booted itself into TWRP and I got the E30002 error.
Click to expand...
Click to collapse
Here is the recovery image from -49.
https://drive.google.com/file/d/0B9qV7lcdu6LmWHA5ck90Q1llZEU/view?usp=drivesdk

i tried flashing the recovery you provided and I think it was successful. when I try to run it, i get the android go lying on it;s back and no command.
am able to flash twrp 3.02 back successfully though

tekweezle said:
i tried flashing the recovery you provided and I think it was successful. when I try to run it, i get the android go lying on it;s back and no command.
am able to flash twrp 3.02 back successfully though
Click to expand...
Click to collapse
Once you flashed the stock recovery, Did you try to update to nougat?

not yet, thought i;d verify that stock recovery was installed and working first. was expecting to see a CWM style menu to come up. i will give it a shot.
edited to say, i t goes to install the update, proceeds about 20% of the way and then i get an Error! message with the android guy lying on it;s back.
has anyone gotten this to work with a rooted phone? i don;t really want to revert back to stock and lose my settings though.

tekweezle said:
not yet, thought i;d verify that stock recovery was installed and working first. was expecting to see a CWM style menu to come up. i will give it a shot.
Click to expand...
Click to collapse
When you see the Droid with no command you press the volume up and you will see the stock recovery.

Related

Error while trying to update to 4.4 (D800)

Hey all. I have a rooted D800 (AT&T variant) with stock recovery and on firmware version D80010q. I am trying to update to the KitKat, but It's giving me an error every time I download and try to update. The error is: Err: 0x1111004. When the phone reboots, it says "This device is suspected in rooting. Software update is not available for rooted device".
I have tried using OTA rootkeeper to temporarily unroot, but it doesn't seem to work. Is there any way for me to get the update without having to flash back to stock?
This is my problem too. Hopefully there is a way.
Sent from my LG-D800 using xda app-developers app
Maybe doing a factory reset from stock recovery?
Sent from my LG-D805 using xda app-developers app
rohan611 said:
Hey all. I have a rooted D800 (AT&T variant) with stock recovery and on firmware version D80010q. I am trying to update to the KitKat, but It's giving me an error every time I download and try to update. The error is: Err: 0x1111004. When the phone reboots, it says "This device is suspected in rooting. Software update is not available for rooted device".
I have tried using OTA rootkeeper to temporarily unroot, but it doesn't seem to work. Is there any way for me to get the update without having to flash back to stock?
Click to expand...
Click to collapse
Its due to the custom recovery you have on it..Go back to stock dont root and update...maybe try root keeper to see if that can help
antawnm26 said:
Its due to the custom recovery you have on it..Go back to stock dont root and update...maybe try root keeper to see if that can help
Click to expand...
Click to collapse
nope. as i said in the OP< i have a stock recovery.
rohan611 said:
nope. as i said in the OP< i have a stock recovery.
Click to expand...
Click to collapse
then try root keeper it will disable root but back up root path and reinstate it once the update is done
antawnm26 said:
then try root keeper it will disable root but back up root path and reinstate it once the update is done
Click to expand...
Click to collapse
as i said in the OP...I tried root keeper to temporarily unroot and it didn't work. I'm going back to stock and going from there.
rohan611 said:
as i said in the OP...I tried root keeper to temporarily unroot and it didn't work. I'm going back to stock and going from there.
Click to expand...
Click to collapse
lol..yeah i read each statement in your OP just wanted to get to that last part of you saying your going back to stock and going from there, because thats your next option....
Let us know if you went back to stock then did the update and it worked.
I've read that some people kept root through their OTA. Why are some people able to update and others aren't. I've been reading up on this for the VZW update whenever that happens. I hope I haven't kept all this bloatware on my phone for no reason!!
Sent from my VS980 4G using Tapatalk
hinduboy74 said:
Let us know if you went back to stock then did the update and it worked.
Click to expand...
Click to collapse
I reverted back to stock using the instructions in the Stickied post. I was then able to update to D80010o. I had to call to request a rep to push out the D80010q update again though. They're calling it a "security update" so you should use that phrase when talking to the rep so that they don't get confused and think that you're just requesting that they push out the KitKat update.
Once I got the D80010q update, the KitKat update was available and I was able to update. Unfortunately, I didn't try to root it prior to updating - though to be honest, I don't really feel the need to root anymore. Only reason I had it rooted before was to get the multitasking button, but I'm okay with using an S3 layout (Menu, Home, Back) since that's the phone I'm coming from.
I have posted this in Other thread too.. may be this helps (Or save some time)
1.What ever the phone came with (never saw the version)
2. Rooted: Then just froze the apps I don't need (DID NOT DELETE) NO Exposed Or anything fancy. PURE STOCK just at&T bloat froze.
3. Then the Silent update came... I guess it was 10q (few weeks back), It was fine... ROOT remained.
4. Kitkat update came..
5. I de-froze all the apps before the update..
6. Tried to installed KITKAT after download... (After 1 of 2) it says Err: 0x111004
Once booted it said this update is not for rooted device. (or something similar)
7. I thought may be it recognized SuperSU/Super USer so I Uninstalled (Removed complete ROOT through the app) Download again the Kitkat.. Same ERROR And SAME message. I went it Recovery (Button combo) to complete wipe (Noticed RED Rooted below on the screen on Recovery) did the complete wipe and Still No Luck.
8. Go back to Complete stock through flash method as I realized ROOTED written on recovery so no wipe will help that...
9. chat with AT&T asked them to push 10q the silent updated.
10. once it was done I asked her if she can push Kitkat too.. she did.
The only thing was lost all the data in the process.. But I kept my pic's Auto backup through g+ so they are safe.. rest everything I lost which I don't care anyway. (Chat etc)
SO the BOTTOM LINE IS... If you see ROOTED on your stock recovery NO matter what you do... It will not update. If you dont see it.. then your are fine I Guess ("I guess" is the keyword)
Edit:
Also I'm not sure if there are 2 versions of root methods... So if anyone has Root and was able to update to kitkat.. Can you link which Root method you guys used.. Thanks in advance.
streetsmart999 said:
Also I'm not sure if there are 2 versions of root methods... So if anyone has Root and was able to update to kitkat.. Can you link which Root method you guys used.. Thanks in advance.
Click to expand...
Click to collapse
I used ioroot to root while on D80010d. I think some people who have had success rooted while on D80010o
rohan611 said:
I used ioroot to root while on D80010d. I think some people who have had success rooted while on D80010o
Click to expand...
Click to collapse
That is correct. I was on D80010o all four times I updated to Kit-kat and kept root everytime.
streetsmart999 said:
1.What ever the phone came with (never saw the version)
2. Rooted: Then just froze the apps I don't need (DID NOT DELETE) NO Exposed Or anything fancy. PURE STOCK just at&T bloat froze.
3. Then the Silent update came... I guess it was 10q (few weeks back), It was fine... ROOT remained.
4. Kitkat update came..
5. I de-froze all the apps before the update..
6. Tried to installed KITKAT after download... (After 1 of 2) it says Err: 0x111004
Once booted it said this update is not for rooted device. (or something similar)
7. I thought may be it recognized SuperSU/Super USer so I Uninstalled (Removed complete ROOT through the app) Download again the Kitkat.. Same ERROR And SAME message. I went it Recovery (Button combo) to complete wipe (Noticed RED Rooted below on the screen on Recovery) did the complete wipe and Still No Luck.
8. Go back to Complete stock through flash method as I realized ROOTED written on recovery so no wipe will help that...
9. chat with AT&T asked them to push 10q the silent updated.
10. once it was done I asked her if she can push Kitkat too.. she did.
The only thing was lost all the data in the process.. But I kept my pic's Auto backup through g+ so they are safe.. rest everything I lost which I don't care anyway. (Chat etc)
SO the BOTTOM LINE IS... If you see ROOTED on your stock recovery NO matter what you do... It will not update. If you dont see it.. then your are fine I Guess ("I guess" is the keyword)
Edit:
Also I'm not sure if there are 2 versions of root methods... So if anyone has Root and was able to update to kitkat.. Can you link which Root method you guys used.. Thanks in advance.
Click to expand...
Click to collapse
Same thing happened to me. I followed your advice in the other thread and did a reset using the LG flash tool, following rootjunky's guide on youtube and using the files from his website. Everything went smoothly except for at the end I got the same check flag error thing, but it completed the reset perfectly.
I then chatted with ATT and had him push the update to my phone which brought me up to d80010o. It finally went through the update and didn't get me the root error. So I think I'm in the green now. He said that he didn't have an option to push the kit kat update to my phone but it told him to have me do it through the software update in the settings. Which I tried and it said it was up to date. But he said that since they roll out in batches my phone might just not be ready for it yet. I will keep trying though and I'm one step further than I was before. At least it let me update. Shout out to ATT though, chat service is on point.

[Q] Error during lollipop upgrade

Hi all,
I received the OTA upgrade notice recently and I let it upgrade the device. The installation process can be initiated after reboot, but after a while I get the "Error" screen with the android logo lying down with a triangle exclamation mark at its stomach. It then gets stuck there for a couple of minutes, and then reboot to the original operating system.
Since there isn't any information on the error screen, I can't tell what causes the error. Has anyone encountered this and what should I do (or just wait)?
Thanks!
davidpage said:
Hi all,
I received the OTA upgrade notice recently and I let it upgrade the device. The installation process can be initiated after reboot, but after a while I get the "Error" screen with the android logo lying down with a triangle exclamation mark at its stomach. It then gets stuck there for a couple of minutes, and then reboot to the original operating system.
Since there isn't any information on the error screen, I can't tell what causes the error. Has anyone encountered this and what should I do (or just wait)?
Thanks!
Click to expand...
Click to collapse
If you are on a custom rom/kernel/recovery i.e. not 100% stock, OTA will fail. Even if you are completely stock and rooted, OTA may fail.
venu123 said:
If you are on a custom rom/kernel/recovery i.e. not 100% stock, OTA will fail. Even if you are completely stock and rooted, OTA may fail.
Click to expand...
Click to collapse
It's completely stock. I once used Kingo Root to root my phone, but had soon reversed the operation. Not sure if that is a possible cause, but apart from that I didn't make any material change to the core system.
davidpage said:
It's completely stock. I once used Kingo Root to root my phone, but had soon reversed the operation. Not sure if that is a possible cause, but apart from that I didn't make any material change to the core system.
Click to expand...
Click to collapse
Try to install via adb sideload. A brief guide here:
http://www.reddit.com/r/Android/comments/2mgh8o
Another one here
http://forum.xda-developers.com/nexus-4/general/official-lollipop-5-0-ota-nexus-4-t2942228
venu123 said:
Try to install via adb sideload. A brief guide here:
http://www.reddit.com/r/Android/comments/2mgh8o
Another one here
http://forum.xda-developers.com/nexus-4/general/official-lollipop-5-0-ota-nexus-4-t2942228
Click to expand...
Click to collapse
Thanks for the links. I tried what they suggested but during the update it says the following:
Installing update...
Verifying current system...
"/system/xbin/dexdump" has unexpected contents.
E:Error in /tmp/update.zip
(Status 7)
Installation aborted.
Click to expand...
Click to collapse
What should I do now? Seems more complicated than I'd like it to be
Nope, OTA is a no go on your phone. Flash the factory image.
updating to Lollipop
venu123 said:
Nope, OTA is a no go on your phone. Flash the factory image.
Click to expand...
Click to collapse
i was just offered the OTA update for my Nexus 4 in the UK. i accepted the update and as far as i can tell, it downloaded it, then went to install it. however, that didn't seem to happen. after going through the motions and wanting to reboot, which i obviously allowed, the phone still displays as being v4.4.4 when i check for updates though, it tells me the phone is up to date.
i dont know what to do now, so would be glad of any assistance offered, please
just offered and accepted the download again. same result. it appears to be 2 things preventing the update from happening. the first one is about accepting an untrusted/ zip package (or something like that) and the 2nd is about fixing root. i have tried doing 'yes' to both of them and 'no' to both as well. same result, the download downloads but wont install.
could i upgrade using the Android Toolkit? i have paid for it, so have the pro features, but the update wasn't offered through it earlier
Prettygrim said:
i was just offered the OTA update for my Nexus 4 in the UK. i accepted the update and as far as i can tell, it downloaded it, then went to install it. however, that didn't seem to happen. after going through the motions and wanting to reboot, which i obviously allowed, the phone still displays as being v4.4.4 when i check for updates though, it tells me the phone is up to date.
i dont know what to do now, so would be glad of any assistance offered, please
just offered and accepted the download again. same result. it appears to be 2 things preventing the update from happening. the first one is about accepting an untrusted/ zip package (or something like that) and the 2nd is about fixing root. i have tried doing 'yes' to both of them and 'no' to both as well. same result, the download downloads but wont install.
could i upgrade using the Android Toolkit? i have paid for it, so have the pro features, but the update wasn't offered through it earlier
Click to expand...
Click to collapse
Do you have a custom recovery? CWM gives that untrusted package message if you have signature verification turned on. If yes, you need to revert to stock and also unroot. Supersu does have the option of unrooting so you could try that. You could check out the toolkit, at least it can be used for backing up your data to the PC.
tnx for the info, venu123. progress made so far. i downloaded the Lollipop image and put it into the folder within Android Toolkit. i then let it do it's thing. the phone is now updated but i am struggling to get root again and also need some instructions on how to get it to sync again as a lot of the apps i had on the phone are not there now. anyone able to help with this please?
gonna have another try to get root on the phone. if successful, willpost back
---------- Post added at 08:12 PM ---------- Previous post was at 07:47 PM ----------
ok then. Android Toolkit didn't work. i can only assume that it's something to do with the Lollipop image not being in the program. however, i did get root by using the latest wugfresh app. many tnx to you for your efforts, wugfresh.
the one thing left for me to do now is somehow get the apps i had before the Lollipop update on the phone again. any help would be great, as i cant even see an option to sync the phone.
venu123 said:
Nope, OTA is a no go on your phone. Flash the factory image.
Click to expand...
Click to collapse
Is there a way to flash without wiping my data? Clearing my data is the last thing I'd want to do and, if this is unavoidable, I might just stay put.
I have a thought: since the message is telling me that dexdump has unexpected contents (that file actually doesn't seem to be there, as I've just checked), is it possible to just replace this file to bypass the problem? Thing is I cannot find this file anywhere for download.
Nevermind.. I copied that file from the factory image and the installation went smoothly!

Panic - plz help! applied the wrong ota file from adb by mistake, now bootloop

I applied the wrong ota file by mistake and now the phone is stuck in bootloop.
phone is unlocked and "fastboot flashing unlock" won't work as unlocking was disabled in developer options.
Factory reset didn't work. Further, getting the Google's device corrupted message during the bootloop.
Any solutions?
sumit29 said:
I applied the wrong ota file by mistake and now the phone is stuck in bootloop.
phone is unlocked and "fastboot flashing unlock" won't work as unlocking was disabled in developer options.
Factory reset didn't work. Further, getting the Google's device corrupted message during the bootloop.
Any solutions?
Click to expand...
Click to collapse
You can use adb sideload to install one of the new full OTA files with the stock recovery, I have instructions in my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
These full OTA zips don't require a certain preceding build number to be installed prior to installation.
Heisenberg said:
You can use adb sideload to install one of the new full OTA files with the stock recovery, I have instructions in my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
These full OTA zips don't require a certain preceding build number to be installed prior to installation.
Click to expand...
Click to collapse
Is it possible to downgrade to an older OTA? I received DP3, got a bootloop. Tried sideloading, wiping, nothing solved.
I´m trying to sideload DP2 but it gives me this error:
Cant install this package over newer build
E: error in /sideload/package.zip (Status 7)
gasparzim said:
Is it possible to downgrade to an older OTA? I received DP3, got a bootloop. Tried sideloading, wiping, nothing solved.
I´m trying to sideload DP2 but it gives me this error:
Cant install this package over newer build
E: error in /sideload/package.zip (Status 7)
Click to expand...
Click to collapse
No, as per the instructions in my guide you can only install a newer build. I wasn't aware that full OTA zips were even available for the Developer Previews.
Heisenberg said:
You can use adb sideload to install one of the new full OTA files with the stock recovery, I have instructions in my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
These full OTA zips don't require a certain preceding build number to be installed prior to installation.
Click to expand...
Click to collapse
Have already tried doing this...this also gets interrupted mid-way, with the command terminal showing - "connection reset by peer". these are the same OTA files available on the google developers website.
and for some reason, it worked this time around!!!
Heisenberg said:
You can use adb sideload to install one of the new full OTA files with the stock recovery, I have instructions in my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
These full OTA zips don't require a certain preceding build number to be installed prior to installation.
Click to expand...
Click to collapse
hey can you help me please? i was on marshamllow and yesterday when the android n beta came i installed it through ota update. after it installed and started booting up for the first time it does not boot up. the android boot animation keeps on going for hours. i tried wiping cache and doing factory reset to but its still the same. i cant flash stock image since i didnt enable oem unlocking.
Ame123 said:
hey can you help me please? i was on marshamllow and yesterday when the android n beta came i installed it through ota update. after it installed and started booting up for the first time it does not boot up. the android boot animation keeps on going for hours. i tried wiping cache and doing factory reset to but its still the same. i cant flash stock image since i didnt enable oem unlocking.
Click to expand...
Click to collapse
Same problem have you been able to sort it out yet?
Ame123 said:
hey can you help me please? i was on marshamllow and yesterday when the android n beta came i installed it through ota update. after it installed and started booting up for the first time it does not boot up. the android boot animation keeps on going for hours. i tried wiping cache and doing factory reset to but its still the same. i cant flash stock image since i didnt enable oem unlocking.
Click to expand...
Click to collapse
AlfexOmega said:
Same problem have you been able to sort it out yet?
Click to expand...
Click to collapse
I don't know what you can do, sorry. I'm not sure why you wouldn't just unlock your bootloader and leave it unlocked, that alone would mean you could fix this issue in a matter of minutes. I know me saying this is of no use to you right now, but hopefully it'll impress on you (and anyone reading) the importance of having a fail-safe when things go sideways like this.
Heisenberg said:
I don't know what you can do, sorry. I'm not sure why you wouldn't just unlock your bootloader and leave it unlocked, that alone would mean you could fix this issue in a matter of minutes. I know me saying this is of no use to you right now, but hopefully it'll impress on you (and anyone reading) the importance of having a fail-safe when things go sideways like this.
Click to expand...
Click to collapse
i did not think that the update will break the device and since i didnt wish to unlock the bootloader as all my data could have gone. do you know where i can report to google so that they an fix this issue in next ota update?
---------- Post added at 02:50 PM ---------- Previous post was at 02:50 PM ----------
AlfexOmega said:
Same problem have you been able to sort it out yet?
Click to expand...
Click to collapse
no.:crying::crying:
Ame123 said:
i did not think that the update will break the device and since i didnt wish to unlock the bootloader as all my data could have gone. do you know where i can report to google so that they an fix this issue in next ota update?
---------- Post added at 02:50 PM ---------- Previous post was at 02:50 PM ----------
no.:crying::crying:
Click to expand...
Click to collapse
An update failing is the single most likely cause of a problem like this. The issue here isn't with the update itself, otherwise pretty much every other user taking the update would be experiencing the same thing. There could be any number of reasons for this update going badly for you.
If you had researched you would have known that you need to unlock the bootloader when you first get the device, before you commit too much data to it. Either that or just back up your personal data, unlock the bootloader and then copy your data back. Surely even that is a better option that being stuck in a situation like this where you essentially have a brick.
All you can do now is contact Google support, explain what has happened, and ship it off to them to have it fixed. You shouldn't have to pay if it genuinely wasn't your fault. And remember to unlock your bootloader when you get it back.
Heisenberg said:
An update failing is the single most likely cause of a problem like this. The issue here isn't with the update itself, otherwise pretty much every other user taking the update would be experiencing the same thing. There could be any number of reasons for this update going badly for you.
If you had researched you would have known that you need to unlock the bootloader when you first get the device, before you commit too much data to it. Either that or just back up your personal data, unlock the bootloader and then copy your data back. Surely even that is a better option that being stuck in a situation like this where you essentially have a brick.
All you can do now is contact Google support, explain what has happened, and ship it off to them to have it fixed. You shouldn't have to pay if it genuinely wasn't your fault. And remember to unlock your bootloader when you get it back.
Click to expand...
Click to collapse
the place where i stay does not have any support so that i can ship to them. i bought the device from uk but now i stay in UAE. I dont know what to do now:crying::crying: . Also there are many such cases on xda having the same issue.
Ame123 said:
i did not think that the update will break the device and since i didnt wish to unlock the bootloader as all my data could have gone. do you know where i can report to google so that they an fix this issue in next ota update?
---------- Post added at 02:50 PM ---------- Previous post was at 02:50 PM ----------
no.:crying::crying:
Click to expand...
Click to collapse
Mine is also still messed up I'm calling the store where I bought it to see if they can do anything highly doubt they will though
Ame123 said:
the place where i stay does not have any support so that i can ship to them. i bought the device from uk but now i stay in UAE. I dont know what to do now:crying::crying: . Also there are many such cases on xda having the same issue.
Click to expand...
Click to collapse
Oh, that is not a good situation at all. You might need to find a good repairer in your area and pay for them to fix it for you.
Heisenberg said:
Oh, that is not a good situation at all. You might need to find a good repairer in your area and pay for them to fix it for you.
Click to expand...
Click to collapse
I've heard that it's basically unrepairable.. As there is literally no way to flash android again without an unlocked bootloader and with OEM unlocking disabled
AlfexOmega said:
I've heard that it's basically unrepairable.. As there is literally no way to flash android again without an unlocked bootloader and with OEM unlocking disabled
Click to expand...
Click to collapse
An accredited repair centre should have access to software tools that can do it.
AlfexOmega said:
I've heard that it's basically unrepairable.. As there is literally no way to flash android again without an unlocked bootloader and with OEM unlocking disabled
Click to expand...
Click to collapse
ADB Sideload the developer 3 preview 3 like the other user successfully did.
Sent from my Nexus 5X using Tapatalk
SlimSnoopOS said:
ADB Sideload the developer 3 preview 3 like the other user successfully did.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
did not understood what you said. can you explain a little bit more?
Heisenberg said:
You can use adb sideload to install one of the new full OTA files with the stock recovery, I have instructions in my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
These full OTA zips don't require a certain preceding build number to be installed prior to installation.
Click to expand...
Click to collapse
Ame123 said:
did not understood what you said. can you explain a little bit more?
Click to expand...
Click to collapse
Sure, see the above post.
Sent from my Nexus 5X using Tapatalk
SlimSnoopOS said:
Sure, see the above post.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I've tried sideloading multiple times and they succeeded however my phone is still not booting :/

Android Nougat is coming to the M9 sometime in the "far" Future

Lets see if it comes faster to our Device then Marshmellow...after Google released it to the Manufactures.
And it comes as it seems just to three Devices. (A9,M9, HTC 10)
I just got a OTA message to move from 3.39.531.7 to 3.39.531.12 I'm with T-MO and have it rooted with Teamwin recovery 2.8.7.1_CPTB-B1 on 6.0 Marshmallow
I just wish I knew how to do the upgrade all I do is go round and round, when I tell it to update it boots into the TRWP mentioned above and I have no idea what to do next.
guess I will wait until the smart people figure it out
rtoledo2002 said:
I just got a OTA message to move from 3.39.531.7 to 3.39.531.12 I'm with T-MO and have it rooted with Teamwin recovery 2.8.7.1_CPTB-B1 on 6.0 Marshmallow
I just wish I knew how to do the upgrade all I do is go round and round, when I tell it to update it boots into the TRWP mentioned above and I have no idea what to do next.
guess I will wait until the smart people figure it out
Click to expand...
Click to collapse
You can't install OTAs with a custom recovery. You'll need to flash the stock recovery first and try again.
Got that system security OTA notification as well today. I'm using the stock ROM with root (SuperSU flashed via TWRP). Can I stay rooted to apply the OTA with the stock recovery or do I have to flash the RUU first?
Solved:
Make a backup with Titanium or however you like. Save all your data from internal SD. Afterwards apply latest RUU.exe from HTC (depending on your carrier). If you wanna reroot, I would suggest SuperSU 2.65, because newer versions end up in bootloops.
Don't expect Nougat this year...
It's the August security update
Sent from my HTC One M9 using Tapatalk
hope this year released
matmaneyre said:
You can't install OTAs with a custom recovery. You'll need to flash the stock recovery first and try again.
Click to expand...
Click to collapse
Do you have 3.39.531.12 stock recovery??
missicolin said:
Do you have 3.39.531.12 stock recovery??
Click to expand...
Click to collapse
If you are flashing from 3.39.531.7 to .12 then you need the stock recovery from 3.39.531.7 to be installed.
If you've already flashed a custom recovery like TWRP, then just pull down the RUU from HTC's Web site. Be warned, however, that it will wipe the phone back to factory-fresh, so back up all your files/data/photos/music etc. and remove the SD card just to be safe.
RUU 531.12 T-Mobile
And to answer your specific question, I don't have the stock recovery for 531.12, but I presume that I will later today after I RUU my own device. I don't know how to archive the stock recovery but I plan to flash over it immediately with TWRP.
Amishrabbit said:
If you are flashing from 3.39.531.7 to .12 then you need the stock recovery from 3.39.531.7 to be installed.
If you've already flashed a custom recovery like TWRP, then just pull down the RUU from HTC's Web site. Be warned, however, that it will wipe the phone back to factory-fresh, so back up all your files/data/photos/music etc. and remove the SD card just to be safe.
RUU 531.12 T-Mobile
And to answer your specific question, I don't have the stock recovery for 531.12, but I presume that I will later today after I RUU my own device. I don't know how to archive the stock recovery but I plan to flash over it immediately with TWRP.
Click to expand...
Click to collapse
Is it okay if i flash the RUU with unlocked bootloader or do i need to relock it?
any news on Android N at least not official
drakeNas said:
Is it okay if i flash the RUU with unlocked bootloader or do i need to relock it?
Click to expand...
Click to collapse
you should
" fastboot oem lock "
to relock your bootloader - remeber - to save alll yor apps / settings (via TitaniumBackup for exaple) before
(re) unlocking bootlader will wipe all data
...
rtoledo2002 said:
I just got a OTA message to move from 3.39.531.7 to 3.39.531.12 I'm with T-MO and have it rooted with Teamwin recovery 2.8.7.1_CPTB-B1 on 6.0 Marshmallow
I just wish I knew how to do the upgrade all I do is go round and round, when I tell it to update it boots into the TRWP mentioned above and I have no idea what to do next.
guess I will wait until the smart people figure it out
Click to expand...
Click to collapse
I just got a OTA message and doing the upgrade to 3.39.531.21 will let you all know how it goes.
since I had TWRP installed , I had to download the RUU from HTC to do the first update to .12 , it went well 2 weeks ago when I first posted here, except it wiped out TWRP. then 3 days ago my phone started complaining , when ever I tried to change permissions on apps , with a message telling me to turn off draw over on the apps, all the searches on google, sent me to people telling me it was Twighlight causing the problem , EXCEPT I don't have that app installed, then it said something about turning off sidekeyborad? I never found it, I hard reset the phone, and as usual it ruined some of my contacts ?? I always loose 5 people I call all the time.
will post in here what new bugs crop up with this PART 2 upgrade of 7.0 nougat 63 things updating now
adios :cyclops:
rtoledo2002 said:
I just got a OTA message and doing the upgrade to 3.39.531.21 will let you all know how it goes.
since I had TWRP installed , I had to download the RUU from HTC to do the first update to .12 , it went well 2 weeks ago when I first posted here, except it wiped out TWRP. then 3 days ago my phone started complaining , when ever I tried to change permissions on apps , with a message telling me to turn off draw over on the apps, all the searches on google, sent me to people telling me it was Twighlight causing the problem , EXCEPT I don't have that app installed, then it said something about turning off sidekeyborad? I never found it, I hard reset the phone, and as usual it ruined some of my contacts ?? I always loose 5 people I call all the time.
will post in here what new bugs crop up with this PART 2 upgrade of 7.0 nougat 63 things updating now
adios :cyclops:
Click to expand...
Click to collapse
here is a screen shot
rtoledo2002 said:
then 3 days ago my phone started complaining , when ever I tried to change permissions on apps , with a message telling me to turn off draw over on the apps, all the searches on google, sent me to people telling me it was Twighlight causing the problem , EXCEPT I don't have that app installed, then it said something about turning off sidekeyborad? I never found it, I hard reset the phone, and as usual it ruined some of my contacts ??
Click to expand...
Click to collapse
That's not a bug but a security feature introduced by google. It's meant to prevent malicious apps from making you accept things/permissions you don't want (keyword: tapjacking). Go to settings > app > open the three dot menu > configure apps > draw over other apps. There you can revoke that permission from any suspicious app.
There is an article about tapjacking on the xda portal if anyone wants more information. It's called "How tapjacking made a return with android marshmallow - and nobody noticed". Btw, the article explains why the security feature isn't perfect, too. (Using xda labs at the moment I can't add a direct link to the article. However google should be able to find it.)
I just hope for the classic Non-GP Sense UI. The one with the Grid View Recent Apps.
HTC One M9 is the last chance for the full Sense experience on Nougat, because is the last Non-GP HTC that is being updated.
Rollout started
rhisendark said:
any news on Android N at least not official
Click to expand...
Click to collapse
Read that Rollout started in America for Brand free devices
HTC root mobiles cannot install OTA, RUU are only way when rooted
drakeNas said:
Is it okay if i flash the RUU with unlocked bootloader or do i need to relock it?
Click to expand...
Click to collapse
Yeah you only need to flasb the RUU it would solve your problem

P9 Lite Update released today (Question)

My question is simple, if i update im gonna lost my root and my custom recovery?
xCoNDex said:
My question is simple, if i update im gonna lost my root and my custom recovery?
Click to expand...
Click to collapse
Which Model have u got? Also i think u might lose ur root and custom recovery by updating.
Usama707 said:
Which Model have u got? Also i think u might lose ur root and custom recovery by updating.
Click to expand...
Click to collapse
VNS-L31, if im gonna lost all my data again repeating the root process i prefer to stay at this version
xCoNDex said:
My question is simple, if i update im gonna lost my root and my custom recovery?
Click to expand...
Click to collapse
I've successfully installed b131 update on my vns-l31 with twrp, and yes, I've lost both twrp and root. But this ca be easily redone because you still have bootloader unlocked. And your data is safe
lzimbrea said:
I've successfully installed b131 update on my vns-l31 with twrp, and yes, I've lost both twrp and root. But this ca be easily redone because you still have bootloader unlocked. And your data is safe
Click to expand...
Click to collapse
Thats nice!, and how about the update?, it is noticeable improvement?
xCoNDex said:
Thats nice!, and how about the update?, it is noticeable improvement?
Click to expand...
Click to collapse
Update changelog doesn't provide many information...
Just some carrier specific things and some system security improvement.
I didn't notice any differences in UI or overall performance.
But anyway my device run smoothly from day one.
What update you received? B131? Or other?
lzimbrea said:
Update changelog doesn't provide many information...
Just some carrier specific things and some system security improvement.
I didn't notice any differences in UI or overall performance.
But anyway my device run smoothly from day one.
What update you received? B131? Or other?
Click to expand...
Click to collapse
B131? , my update says B120
Log: System improvements and visual improvements on the ui text
xCoNDex said:
B131? , my update says B120
Log: System improvements and visual improvements on the ui text
Click to expand...
Click to collapse
Yes b131
Also i think that is is completely software since the update.app from the zip has 2.9 Gb
Please, could someone do this before update?
http://forum.xda-developers.com/mate-7/general/how-to-hicould-stock-firmware-link-ota-t3395467
Thanks
Sorry for jumping in here but I have a question.. if we have an unlocked bootloader and rooted do we still even get notifications that there's an update? tia
lilbrat said:
Sorry for jumping in here but I have a question.. if we have an unlocked bootloader and rooted do we still even get notifications that there's an update? tia
Click to expand...
Click to collapse
Yes you will receive the notification, but in most cases update fail to install due to various reasons, first is that system has been modified.
I was never afraid of bricking my devices and tried to see what happens. After restarting, when I saw the twrp logo, I was a bit sceptical, but after 2 minutes or so, phone restarted in stock recovery and finishing update
lilbrat said:
Sorry for jumping in here but I have a question.. if we have an unlocked bootloader and rooted do we still even get notifications that there's an update? tia
Click to expand...
Click to collapse
Yeah, i have root and twrp and i receive a notification update to B120 version yesterday
Guys can someone tell me how HiVoice works?, i dont have any config menu, just the fast calls
BTW the option "Im Here" to find your phone?, could be possible to use it on p9 lite?
lzimbrea said:
Yes you will receive the notification, but in most cases update fail to install due to various reasons, first is that system has been modified.
I was never afraid of bricking my devices and tried to see what happens. After restarting, when I saw the twrp logo, I was a bit sceptical, but after 2 minutes or so, phone restarted in stock recovery and finishing update
Click to expand...
Click to collapse
Thanks for the info.. I'm not worried about bricking it had lots of experience undoing my tinkering..lol and no update out for the middle east region.. though I do find my phone to be quite funny it has all the languages but for locations it covers the US and all of Africa and a few islands thats it..lol
Anyone knowes if is possible to change the system font?
lzimbrea said:
Yes you will receive the notification, but in most cases update fail to install due to various reasons, first is that system has been modified.
I was never afraid of bricking my devices and tried to see what happens. After restarting, when I saw the twrp logo, I was a bit sceptical, but after 2 minutes or so, phone restarted in stock recovery and finishing update
Click to expand...
Click to collapse
how you perform the update?, the automatic process dont work for me
xCoNDex said:
Anyone knowes if is possible to change the system font?
how you perform the update?, the automatic process dont work for me
Click to expand...
Click to collapse
I performed update process automatically, just press install after download has finished.
After some checking device rebooted in twrp and after some installation in twrp ( modem.img and things like this. I don't pay attention to device ), device rebooted second time, this time in stock recovery and finished the installing process.
But as far as I know even the dload method is safe. Your data partition is safe. As long as you update.app is from an update.zip , not from a stock full rom.
Update: I checked received package and didn't see any format or erase command on /data partition
It should be safe to flash even with dload method
lilbrat said:
Sorry for jumping in here but I have a question.. if we have an unlocked bootloader and rooted do we still even get notifications that there's an update? tia
Click to expand...
Click to collapse
Yeah, you still getting update notifications
lzimbrea said:
I performed update process automatically, just press install after download has finished.
After some checking device rebooted in twrp and after some installation in twrp ( modem.img and things like this. I don't pay attention to device ), device rebooted second time, this time in stock recovery and finished the installing process.
But as far as I know even the dload method is safe. Your data partition is safe. As long as you update.app is from an update.zip , not from a stock full rom.
Update: I checked received package and didn't see any format or erase command on /data partition
It should be safe to flash even with dload method
Click to expand...
Click to collapse
Dude i recently update succesfull to B120 and my bootloader gets locked again!, is this normal?
I had to upgrade from Stock recovery, twrp Was not doing anyhting (The phone reboot, twrp stars automatic but dont do anything), now i have to unlock boot loader again wich means format all my data again
xCoNDex said:
Dude i recently update succesfull to B120 and my bootloader gets locked again!, is this normal?
I had to upgrade from Stock recovery, twrp Was not doing anyhting (The phone reboot, twrp stars automatic but dont do anything), now i have to unlock boot loader again wich means format all my data again
Click to expand...
Click to collapse
Probably you're update had a bootloader update also...
My bootloader is still unlocked after update.
I really don't know what contain all updates.
And be aware that any rooted device can get bricked by official updates. So if you need your data partition, you have 2 options
1- stay with stock software and receive updates officially
2- experiment what you want with your device, but do a backup first or prepare yourself for data loss
I had a lot of luck with this update. Is first time when this happens to me

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