This is probably something silly and small but I'm pulling my hair out trying to fix this. I bought a G4 play XT1607 unlocked from Best Buy the other week. I also purchased a tracfone SIM activation kit. The kit had 2 sim cards, one GSM and one CDMA. Since I used Verizon service previous to my foray into prepaid plans, I activated the phone with the CDMA SIM card and registered the IMEI with Tracfone. Then I was able to successfully unlock the bootloader following the motorola official procedures, put on TWRP and flashed a LineageOS ROM w/ SU and OpenGAPPS. It worked fine for a couple of days and then *poof* my internet data would no longer connect at all. I rebooted several times and got nothing.
I then saw that there is some LTE/wifi handoff bug and I figured, no biggie, I'll swap my tracfone service to the GSM SIM and pop it in and it'll be good to go. Not so. At first, in fastboot, the screen was saying <Baseband not found> and I couldn't even place a phone call. The phone still doesn't seem to recognize the SIM card and doesn't show any cellular connectivity. I've tried flashing AOKP, LineageOS (both 7.1) and the stock 6.0.1 deodexed several times. I've tried this thread here and using it's 2.35-1 Radio file with the above ROMs which I installed using TWRP as well. None of this is seeming to work so I called Tracfone and they said it should be working and must be on my end. So following this I decided to go fully to flash fully back to stock. I used this file:
https://mirrors.lolinet.com/firmware/moto/harpia/official/RETUS/
and followed these directions
https://forum.xda-developers.com/g4-play/how-to/guide-return-to-stock-firmware-recovery-t3551797
Phone seems to be working fine other than not getting any kind of cellular signal. Even though it should be "factory fresh now" When I called tracfone they didn't seem to sure of themselves and told me it would activate within 2 hours and to call back if I had issues. It's been 4 hours now an dNo sign of signal. Did I mess something up here? Does tracfone need to do something on their send since this phone/IMEI was used previously on their service as CDMA? Or can I just "pop the new SD card and go" Or do I just need to add something like APN settings or similar to get what I have working? I don't want to call tracfone again if I don't have to because they didn't seem to know what to do when I explained it to them and sounded incredulous that one phone did both CDMA and GSM to begin with.
Can anyone help me? I'd like to use this GSM SIM card in my unlocked XT1607 (RETUS). This phone was previously on the same tracfone account with the same phone number but on their CDMA network. What gives? Is this something I messed up or tracfone needs to deal with?
I did some more research and I'm pretty sure this is on Tracfones end. I believe they still have it registered as a CDMA device and it's ignoring my GSM SIM when I turn it on.
Truculent said:
I did some more research and I'm pretty sure this is on Tracfones end. I believe they still have it registered as a CDMA device and it's ignoring my GSM SIM when I turn it on.
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Click to collapse
I don't think that's the issue. Did you set an APN for Tracfone? With the GSM SIM, you have to configure the APN.
Tracfone's site says to go to apn.tracfone.com but that site gives an error. I did find this: http://apn-settings.com/tracfone-apn-settings-step-by-step-configuration-guide/
Or you can check on Howardforums or Turks.
Also G4 Play, also Tracfone BYOP. I, however, did GSM from the getgo to avoid something like this. On my phone, when I installed Lineage, my MEID disappeared entirely (it only shows my IMEI in settings). SIM card reads just fine and APN settings are fine. I do think the initial ROM you installed inhibited the device's ability to read its own MEID (everything hints at these ROMs being made specifically for dual-SIM GSM phones). However, switching to the GSM SIM should have worked, provided you actually transferred your number and didn't just pop the other SIM in (the MEID on the Red "BYOP" card would have needed to be decommissioned).
Here's a thought: Try dialing *22890 on the phone. If it says the phone is programmed for CDMA service, then that could be part of the issue. Also check Settings to see if you have both an MEID and IMEI, or just an IMEI. If your IMEI is 0, then the SIM Card is not being read and they need to ship you a new one.
bw 1 said:
I don't think that's the issue. Did you set an APN for Tracfone? With the GSM SIM, you have to configure the APN.
Tracfone's site says to go to apn.tracfone.com but that site gives an error. I did find this: http://apn-settings.com/tracfone-apn-settings-step-by-step-configuration-guide/
Or you can check on Howardforums or Turks.
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Click to collapse
Just to follow up, I did find the correct web page for Tracfone APN: https://www.tracfone.com/apn
Posting for reference. APN is RESELLER/reseller.
Related
I have a MyTouch 3G w/3.5mm headphone jack that I bought from Craigslist. I just use T-Mobile ToGo Prepaid, so I had to get the phone unlocked (got unlock code through T-Mobile for free) and I used my mom's AT&T SIM Card to activate the phone.
After doing that with stock firmware, my T-Mobile SIM card still won't work in the phone. I got zero bars and with a small "X". I thought maybe T-Mobile purposely blocked non data plan SIM cards in their stock ROM, so I rooted and installed Cyanogenmod 6 RC2. Everything went fine with the rooting and upgrade, but I'm still having the same problem with my T-Mobile SIM. It always says "No Service". If I try to dial a number, I get "Mobile network not available." In Settings->Mobile network settings->Network Operators, it shows both AT&T and T-Mobile as available networks. If I touch T-Mobile, I get "Unable to connect to this network at this time. Please try again later". The strange thing, is everything works fine with an AT&T SIM card! I'm at a loss to figure this out. Are these symptoms of a blacklisted IMEI? Or do these symptoms indicate something else?
UPDATE: Talked to T-Mobile chat, IMEI is NOT blocked which is good, but it's still not working.
had the same issue...I used my friend's AT&T sim with data plan to sign-in to google. I had to enter AT&T APN settings and choose AT&T network in the menu.
Everything went well and I put my prepaid togo sim card. Got no service message and no bars. I went then to menu-settings-wireless controls-mobile neworks-network operators. It scanned networks for a minute and found t-mobile which I chose. Right after that it connected to network and I was able to make my first call from prepaid card
Unfortunately, that doesn't work on mine. When I touch T-Mobile, I get "Unable to connect to this network at this time. Please try again later."
GnatGoSplat said:
Unfortunately, that doesn't work on mine. When I touch T-Mobile, I get "Unable to connect to this network at this time. Please try again later."
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Click to collapse
are you sure your t-mobile sim card still work fine? i did research quite a bit this issue yesterday and many people confirmed that prepaid card works fine for them. check your network settings again and reset them to default
Yeah, it's the SIM card I use in my iPhone daily. My wife's SIM doesn't work in it either. I've reset everything to defaults, wiped everything, and even installed Cynanogenmod with no luck.
GnatGoSplat said:
Yeah, it's the SIM card I use in my iPhone daily. My wife's SIM doesn't work in it either. I've reset everything to defaults, wiped everything, and even installed Cynanogenmod with no luck.
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Click to collapse
sorry to hear that...maybe you should try to call t-mobile or visit a store
I did talk to T-Mobile, but they only suggested a full wipe (hard reset) which didn't work. I guess it's probably broken, and since I bought it second-hand, not covered under warranty. It's unlocked so I guess I could try to recoup my losses by selling it to someone w/AT&T.
I have tried every code mentioned, in here, that was successful for others but not for me.
I started by buying my Galaxy S4, out right, at Walmart for use on Family Mobile. Poor signal everywhere except in my house. The phone has T-Mobile support as far as towers go. After about three weeks I had my phone number transferred to Straight Talk and they sent a SIM card for use with AT&T support. The phone was purchased as an unlocked phone, I did all the codes in this forum to check and sure enough, it is supposed to be unlocked, BUT, every SIM card I get from Straight Talk gives me "INVALID SIM CARD" when I boot up the phone then a black screen comes on with a subdued color message saying, "Sim network unlock PIN" and all the help from Family Mobile, T-Mobile, Straight Talk, Walmart and AT&T, have not helped my situation. I can't write a new APN and store it because I have an invalid SIM card. I have tried the service mode and did everything mention in these forums but no luck so far.
I really like the device(my NOT-Phone) but it does not function as a phone. Can anyone help with this one?
:crying:
gdeem01 said:
I have tried every code mentioned, in here, that was successful for others but not for me.
I started by buying my Galaxy S4, out right, at Walmart for use on Family Mobile. Poor signal everywhere except in my house. The phone has T-Mobile support as far as towers go. After about three weeks I had my phone number transferred to Straight Talk and they sent a SIM card for use with AT&T support. The phone was purchased as an unlocked phone, I did all the codes in this forum to check and sure enough, it is supposed to be unlocked, BUT, every SIM card I get from Straight Talk gives me "INVALID SIM CARD" when I boot up the phone then a black screen comes on with a subdued color message saying, "Sim network unlock PIN" and all the help from Family Mobile, T-Mobile, Straight Talk, Walmart and AT&T, have not helped my situation. I can't write a new APN and store it because I have an invalid SIM card. I have tried the service mode and did everything mention in these forums but no luck so far.
I really like the device(my NOT-Phone) but it does not function as a phone. Can anyone help with this one?
:crying:
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Click to collapse
No warranty in Walmart?!
If it connects to T-Mobile towers out of the box, can you borrow a T-Mobile SIM from soneone and go through the SIM unlock procedure? I'd do that just to make sure it's SIM unlocked. Then try Straight Talk with whatever APNs they use. Do this on stock and once you can confirm you get that far and it's working then go crazy. Good luck.
Locked SIM card
Daistaar said:
If it connects to T-Mobile towers out of the box, can you borrow a T-Mobile SIM from soneone and go through the SIM unlock procedure? I'd do that just to make sure it's SIM unlocked. Then try Straight Talk with whatever APNs they use. Do this on stock and once you can confirm you get that far and it's working then go crazy. Good luck.
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Click to collapse
If I put the original, 1st SIM (Family Mobile) that I bought, back in, I do not get the Unlock Sim code message but I also do not have service because I already had the number ported. I've been that route. I tried the APN routine but it won't save because I don't have service with that SIM card. I go into the unlock routine through the service mode and it says it's already unlocked. Any Sim card from Straight Talk gives me Invalid SIM.
I'm going to return it to Walmart and try another phone.
I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?
VTAssault said:
I have a SGH-I337 (AT&T) that I'm trying to get to work with a Verizon sim. I followed the steps in the post below.
http://forum.xda-developers.com/gal...aranteed-free-sim-unlock-mk2-nb1-nc1-t2852979
I follow the steps as stated but at the end the phone has no signal/loses signal using Verizon sim's.
Usually after a fresh boot, the phone will have bars but no data and cannot make calls. The phone states EMERGENCY CALLS ONLY at this point. After a few minutes the service bars will disappear and be replaced with a NO SERVICE indicator.
The phone no longer indicates an invalid sim, but does not auto load APN settings. Manually inputting the Verizon APN settings does not fix it either.
I have checked and it does NOT show the NULL IMEI on the *#06#. Also with the Verizon sim the hidden menus don't always function (*#0011# and such) although I've read that is an AT&T only thing, I'm not sure if that true.
When I insert an AT&T Sim it gets service/data immediately upon booting. I've also tried two different Verizon sim cards.
Thoughts or Suggestions? What am I missing?
Click to expand...
Click to collapse
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM
jdisco1 said:
I don't own any Verizon phones myself, so I could be totally wrong but:
- Verizon's SIM cards are just for data.
- Verizon uses CDMA (Your subscriber identity is in the ESN/IMEI)
- AT&T uses GSM (Your subscriber identity is in the SIM)
Both networks require you to authenticate yourself with your subscriber identity before they will give you data access.
Sounds like Verizon doesn't have your IMEI, so the phone fails to authenticate/connect.
Try calling Verizon, tell them you got a new phone, and you would like to tell them the IMEI of the new one, so that it can connect to data services.
Either that or they need the number off the Verizon SIM
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Click to collapse
I really do hope it's this simple. I'll try it tomorrow and let you know if it works.
I've never heard of a gsm phone working on cdma. Is it even possible?
Airtioteclint said:
I've never heard of a gsm phone working on cdma. Is it even possible?
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Click to collapse
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...
jdisco1 said:
Me neither, but maybe since its unlocked? Plus it has an IMEI for Verizon to use...
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Click to collapse
It should be able to work with CDMA. I've seen the option in some of the menu's I've been through. And the guides have all said that they can work between AT&T and Verizon/T-Mobile or vice versa.
Also, AT&T will unlock the phone for you if you go to their website and fill out the stuff. The only reason I didn't do this is because I'm still under contract and I would have to break that and pay the early termination fee.
Hello,
I came upon a G900R7. I have no idea what carrier it was originally on. But the thing is in a weird state. It doesn't seem to be locked, but it won't take a sim card from multiple carriers. AND the IMEI is not blacklisted. It comes up all green.
When you boot it without a sim card, it complains that there is no sim card. When you put a sim card in it, it just doesn't connect to ANY mobile networks. No calls, sms, data, nothing. I've reset it back to stock, rooted and added TWRP.
I know they say the R7 is from C Spire or nTelos or whatever. But I'm 95% sure it's not from one of those carriers. That carrier doesn't really exist in this area.
Anyway, if you have any ideas on how I can get this thing to get back on a network (re-format EFS or whatever) please let me know. Thanks!
If they say it belongs to C Spire or nTelos or whatever, I'd suggest testing a SIM from one of those carriers....
Yeah I've never even heard of those carriers. And I can't imagine where I would find those services, other than ordering a bunch of stuff online.
There has got to be a way to unlock this thing. From everything I've read, C Spire doesn't lock their devices. And I should be getting an unlock screen if it was locked. So I'm thinking this is a baseband/firmware issue. I mean it's like it doesn't understand what the mobile radios are doing in this phone.
I wonder if there is a way to flash all of the radios back to stop. Perhaps something is wrong with the firmware itself.
Hi! Let me know if yo solve the problem.! I have the same issue! Exactly like that! [email protected]
I have this phone and my carrier is c spire which used to be cellular south.
My friends have phones like this on Triangle Mobile.
This carrier was on a 3g only network until the end of 2015 . They then started using 4G lte but in order to get on their 4G network You have to buy a new ,overpriced phone from them . The phones my friends have , have the 4glte sticker on the back and, a sim card slot but there's no sim card in there. The carrier says they can't update or do anything to the phone that would make it work with 4glte.
Did you ever find a solution to this? I have the cspire s5 and I unlocked it. It was reading Sims for a while but for some reason now it wont and I can't figure out what I need to do to get it to read my at&t sim again.
Hi everyone.
I bought a V20 T-Mobile version H918 on eBay. Seller claims it's carrier unlocked. As a precaution, I bought a $10 Red Pocket prepaid SIM card to test it with (because my current phone is CDMA). First, I tested it with Red Pocket's "GSMA" sim card, which uses AT&T's network. When using this SIM, the phone mostly didn't work. Out of 30 tries, I was only able to make a phone call once. All other times, I got no dial tone. And I wasn't able to receive data at all. APN settings were correct, verified with Red Pocket customer service; also tried many other APNs I found on google, but they made no difference.
Next, after doing a factory reset, I tried Red Pocket's "GSMT" SIM card, which uses T-Mobile's network. When using this SIM, all services including calling, texting, mms, and data work perfectly. Although, despite it working, the phone is using the wrong APN (fast.t-mobile.com). This seems to be a hard default setting, and the phone doesn't allow me to select a different APN while this SIM card is inserted.
Red Pocket tells me that an unlocked phone should work fine with either the "GSMA" or the "GSMT" card. So, their advice, together with the fact that the phone isn't letting me change the APN when on T-Mobile's network, leads me to believe it might not be unlocked. How can I know for sure?
Note: IMEI registers as clean in the database. Also, the IMEI in settings, the one shown by dialing *#06#, and the one on the sticker all match.
Thanks!
cyberspectre said:
Hi everyone.
I bought a V20 T-Mobile version H918 on eBay. Seller claims it's carrier unlocked. As a precaution, I bought a $10 Red Pocket prepaid SIM card to test it with (because my current phone is CDMA). First, I tested it with Red Pocket's "GSMA" sim card, which uses AT&T's network. When using this SIM, the phone mostly didn't work. Out of 30 tries, I was only able to make a phone call once. All other times, I got no dial tone. And I wasn't able to receive data at all. APN settings were correct, verified with Red Pocket customer service; also tried many other APNs I found on google, but they made no difference.
Next, after doing a factory reset, I tried Red Pocket's "GSMT" SIM card, which uses T-Mobile's network. When using this SIM, all services including calling, texting, mms, and data work perfectly. Although, despite it working, the phone is using the wrong APN (fast.t-mobile.com). This seems to be a hard default setting, and the phone doesn't allow me to select a different APN while this SIM card is inserted.
Red Pocket tells me that an unlocked phone should work fine with either the "GSMA" or the "GSMT" card. So, their advice, together with the fact that the phone isn't letting me change the APN when on T-Mobile's network, leads me to believe it might not be unlocked. How can I know for sure?
Note: IMEI registers as clean in the database. Also, the IMEI in settings, the one shown by dialing *#06#, and the one on the sticker all match.
Thanks!
Click to expand...
Click to collapse
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Phoenix591 said:
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Click to expand...
Click to collapse
Thanks for the reply. You're saying if it were still locked, it would give an error message with the AT&T SIM?
cyberspectre said:
Thanks for the reply. You're saying if it were still locked, it would give an error message with the AT&T SIM?
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Click to collapse
right, if it were locked, you wouldn't even get 1/30 phone calls to work, you'd get like invalid sim or something. Locked means it wouldn't even try to use the other sim.
Happend to find a video of someone with a simlocked h918 unlocking it, it shows networked locked where the carrier name goes.
Phoenix591 said:
If it was locked, I don't think it would have accepted the ATT sim at all. You can try playing around with the Device unlock app, but on the first screen it seems to pretty much always claim its locked for me
On my (pretty sure its unlocked, havn't stuck another sim in it almost since I got it months ago)
H918 that's running on a T-Mobile (proper, not mvno) sim I can freely add and switch between APNs
Keep in mind that the H918 isn't going to be good on ATT's network.
Click to expand...
Click to collapse
Phoenix591 said:
right, if it were locked, you wouldn't even get 1/30 phone calls to work, you'd get like invalid sim or something. Locked means it wouldn't even try to use the other sim.
Happend to find a video of someone with a simlocked h918 unlocking it, it shows networked locked where the carrier name goes.
Click to expand...
Click to collapse
I'll take your word for it. Time to take off the wrapper! Thanks