Cannot turn on BT phone connection - Moto G4 Plus Questions & Answers

Hi,
Just got G4+ unlocked for US. When pair with Bluetooth headset, the "phone" option would only work once. If I turn BT off and then back on, I can only use "media" option to pair. "Phone" option would not stay checked. Voice calls go to phone speaker. This can be fixed by soft reset or putting the phone in airplane mode and then back on. Again, only works once until BT is turned off. After the first time, all voice calls go thru phone speaker again. I have BT sets in the car and at home, but at home usually use the phone speaker, so I turn BT off once get home. Never had this issue with multiple other phones. Phone still connects automatically to the BT when I get into the car, but cannot route voice calls thru the BT.
Tried to unpair/delete device, empty cache... No luck. Only works once until BT is turned off.
Very frustrating. Phone is on stock 6.0.1 on TMo, not rooted.
Any ideas. Saw a few other posts with same issues out there but no solutions.
Thanks much.

Related

XDA2: Bluetooth failing about 15 mins after re-bonding

I have been having some problems with my bluetooth just not picking up. Device is Plantronics M3000 and after I rebonded it with the XDA2, is fine. If I then turn off the headset, turn off bluetooth on the XDA and put in standby, leave for 10 mins, finally turn everything back on, the headset is not picking up calls. Bluetooth is set to ON and headset mode is enabled.
Is it possible that an application I have installed is affecting the bluetooth? I performed the ROM Upgrade but can't really remember using bluetooth before now and then, so can't confirm ROM Upgrade isn't responsible.
I will attempt hard reset on sunday, but has anyone else got any suggestions?

Bluetooth disconnecting during call

Wondering if anyone has had this problem. I haven't pinned a time down yet. I use a motorola car kit. It will disconnect and end the call for no reason. Is there a timer to auto disconnect in the bluetooth stack? Any help is appreciated.
approx 4minutes or less
I was having a problem w/mda and bluetooth and sometimes without bluetooth, in that the entire network would just drop when the call gets close to 4 minutes.... I called tmo about it and they simply gave up and said maybe its the phone...so they sent me a replacement mda, used it today during one call and couldn't believe that the call lasted longer than an hour...
Mine is only with bluetooth. I guess a little more info is needed. If I hit the voice dial button on my car kit I get the voice command tone. I have also used bluetooth to play music over the car kit with the voice command controls(just for fun, horrible quality). It will disconnect while it's playing music no call involved. I have a feeling it's the bluetooth connection timing out but I'm not sure. It's frustrating.
so its not happening during phone calls???
see there might be a bluetooth timeout that tmo doesn't know about...I have to use bluetooth and it seems like every 4min or less it blanks out everything and sometimes I even have to re pair the two devices.... I would try making calls and using the bluetooth w/o car kit...mine did some of the samethings like streaming music thru bt headseat and it would blankout with that also even when not on a call..
Car Kit Not Staying Paired???
I guess I wasn't clear. It happens in both situations. I think i have to re-pair after as well. As far as I know it doesn't stay paired. When a call comes in I usually have to wait about 2 rings before it rings through the car kit. Also when I make a call by hitting the voice dial button on the car kit the blue light blinks for about 2 seconds then I get the voice command sound. I assume that the blinking is it re-pairing. I guess I need info on how to keep it paired.
Anyone? I have found that time dosen't seem to be a issue as it has done it a 1min 43 seconds and 2 mins 38 seconds.
GreggSymington said:
Wondering if anyone has had this problem. I haven't pinned a time down yet. I use a motorola car kit. It will disconnect and end the call for no reason. Is there a timer to auto disconnect in the bluetooth stack? Any help is appreciated.
Click to expand...
Click to collapse
Try turning on the bluetooth first while your phone is off. Once the bluetooth is on, then turn on your cell phone. I tried many times in frustration why it is saying "phone is disconnected" looking for problems. Then it works now and even the phone book in my Nokia and Garmin GPS. Hope it helps you too.
Turn on bluetooth device first while the cell phone is off. Once bluetooth is on, then turn on the latter. Hope it works. Do it everytime you use bluetooth device in your car.

Can't hear phone when away from car-mounted Bluetooth unless....

..... unless I manually turn off Bluetooth on the Mogul, or turn off my visor-mounted Supertooth BlueAnt 3. If I walk away, even 100 ft., and a call comes in, it's silent in the speaker, and no way to get it back until I re-boot. However, it re-connects to the BlueAnt when I get back in the car. So to have a working phone when I leave the car, I MUST disconnect it while they are still in range, or shut the Supertooth off before leaving the car.
Anyone else have a similar problem with any bluetooth device?

N910C Poland Android 6.0.1 Bluetooth Issue

Hi All
I have installed the Poland 6.0.1 Rom on my Note 4 and everything seem to be working correctly
When I connect my phone to my Car (Ford Ranger 2016 model) its sync's correctly, downloads the phonebook and everything. I can even from the car make a call and it pushes it to the phone correctly as the phone initiates the call and connects the call when they pick up.
The problem is that there is no audio on the speakers. I can mid call select speaker (on the phone) and can then have a conversation with someone over speaker phone but when I push it back to Bluetooth there is no audio.
This worked 100% on 5.1.1 but since the update to 6.0.1 I cannot hear anything on the car speakers even though all the other functions work correctly.
Is this something that can be fixed?
Did you factory reset after upgrade?
nemesis.sisemen said:
Did you factory reset after upgrade?
Click to expand...
Click to collapse
Yes I did. I factory reset just now and tried using it without installing any apps. I can steam music fine. Its just when you make a call that there is no audio. Everything else seem to be working perfectly. I can scroll the address book I can choose and change music, I can place calls with the exception that there is no audio when on a call.....
Did you go to bluetooth settings
nemesis.sisemen said:
Did you go to bluetooth settings
Click to expand...
Click to collapse
Yes I did and both Music and Phone is enabled for it.
I might have the same issue
Hi.
I think this is a general problem plaguing this update.
I have Plantronics E50 Headset. Worked great with 5.1.1.
I use headset as hands-free and usually place calls by holding button on headset for 2 seconds and then issuing voice command "call <contact name>".
This is not done via S Voice but via standard Google app voice.
Like said, all worked great, no issues in 5.1.1.
What I get now after the update to 6.0.1(also Poland 910C, yes, I wiped all after update, but still same behavior), is that I can place calls using the headset + Voice command ("call <contact name>") and I get two outcomes:
1. if phone is unlocked(even if screen is turned off), call is placed, I get audio in the Bluetooth headset - normal behavior.
2. if phone is locked(either auto-locked after timeout and screen off, or locked after pressing power button), call is placed after voice command, but audio remains on the phone and is not transferred to Bluetooth. I need to pick up the phone and talk from it, or press the "bluetooth" button on the dialer window.
Strange is that if I pick up the phone, while locked, and place a call using emergency/favorites contacts, I do get audio in the Bluetooth headset every time.
Problem is that hands free is not usable anymore, since you need to do something on the phone after placing the call.
I think that in your case, call being placed via car Bluetooth system, the thing should be the same.
What I can suggest is to try and see if this works in your case when phone is unlocked.
Anyway, Samsung screwed up something either related to the Phone app, or related to the lock-screen... or both
Solution would be to go back to 5.1.1 or wait for next update, hoping that Samsung fixes this...
Cheers!
ghisisan said:
Hi.
I think this is a general problem plaguing this update.
I have Plantronics E50 Headset. Worked great with 5.1.1.
I use headset as hands-free and usually place calls by holding button on headset for 2 seconds and then issuing voice command "call <contact name>".
This is not done via S Voice but via standard Google app voice.
Like said, all worked great, no issues in 5.1.1.
What I get now after the update to 6.0.1(also Poland 910C, yes, I wiped all after update, but still same behavior), is that I can place calls using the headset + Voice command ("call <contact name>") and I get two outcomes:
1. if phone is unlocked(even if screen is turned off), call is placed, I get audio in the Bluetooth headset - normal behavior.
2. if phone is locked(either auto-locked after timeout and screen off, or locked after pressing power button), call is placed after voice command, but audio remains on the phone and is not transferred to Bluetooth. I need to pick up the phone and talk from it, or press the "bluetooth" button on the dialer window.
Strange is that if I pick up the phone, while locked, and place a call using emergency/favorites contacts, I do get audio in the Bluetooth headset every time.
Problem is that hands free is not usable anymore, since you need to do something on the phone after placing the call.
I think that in your case, call being placed via car Bluetooth system, the thing should be the same.
What I can suggest is to try and see if this works in your case when phone is unlocked.
Anyway, Samsung screwed up something either related to the Phone app, or related to the lock-screen... or both
Solution would be to go back to 5.1.1 or wait for next update, hoping that Samsung fixes this...
Cheers!
Click to expand...
Click to collapse
Yes the same behavior on the Car audio system as you describe except that the audio system regardless of how the call originates from says "Privacy Mode Enabled" and you cannot hear anything or they hear you until you disable the Bluetooth or enable the speaker (that disconnects the Bluetooth)
I have downgraded to 5.1.1 official for my country and yesterday while driving home on the phone with my wife mid call it cut the voice and enabled "Privacy Mode". I could not call again or receive calls over the Car Audio and it persisted even after I rebooted the phone, Turned the radio on and off and even unpaired the phone and paired it again. The call regardless of where of how its made directly goes into "Privacy mode" and you cant disable it
I got home and turned the car off and on again and only when the audio system completely reset after pairing the phone again it could make calls from the phone and car without defaulting to the "Privacy Mode"
Dis is definitely a Android issue with the calling as its a feature in Android and not on the car audio. Music streaming works flawlessly that use the same Bluetooth connection. Its just on calls that it does this and at random

XT1572 Bluetooth: Phone audio won't turn on without reboot (after updates/recharge?)

Hi all
I'm having this strange (but really frustrating) Bluetooth bug on my Motorola Moto X Style (XT1572) with Android 6.0. I already tried restoring the Phone to factory settings and without any extra apps but the issue persists. It just suddenly started happening (about a month ago).
Nothing has changed in the bluetooth devices that I use with my Phone. I connect my car using Bluetooth and if I'm not in my car, I use a Bluetooth hands free kit to make and receive my Phone calls.
About a month ago my bluetooth started acting weird. When I'm in my car and want to make a Phone call, it starts the call on my Phone but then my car says that something went wrong and the call couldn't be initiated, although the call is continued on my phone. I do receive my text messages on my car and can also sent them but I'm unable to make/receive Phone calls.
When I receive Phone calls, they don't come up on my cars media. However, my Phone says its using Bluetooth for the call and the bluetooth connection is up. When I'm having this issue, I can not disconnect the Bluetooth connection with my car on my phone. It refuses to disconnect and I can not switch to any other Bluetooth device. The same goes when I'm having the issue while connected to my other Bluetooth hands free kit. In the advanced bluetooth settings of the bluetooth connection on my Phone, I also noticed that when the issue occurs all Bluetooth functionality is checked (eg. 'Media audio'), except 'Phone audio'. 'Phone audio' is not checked and it refuses to check it (however it's not greyed out). When I tap on 'Phone audio' in order to enable it, you see it getting checked for like a few microseconds and then it instantly gets unchecked again.
The only remedy I found is to power off and start my Phone again. Very frustrating if you want to make a quick Phone call and that you have to wait 5 minutes each time or if someone is trying to reach you but they can't hear you and they keep calling back while you try to press the power off button and drive your car . Why do I even have Bluetooth .
I've noticed that when I keep my Phone powered on at night and let it charge, the issue is present. If I recharge my Phone while it's powered of, pull out the power plug and then power on the Phone, there is no issue.
It seems to me that it has something to do with the update process...
Any idea how I can solve this issue?
Previously I did had other bluetooth issues like sudden switches between the phone's speaker and the bluetooth hands free (without any clear reason), it would just switch the bluetooth audio off and on again. So imagine, I'm calling someone with my hands free kit and suddenly the sound is gone. I grab my Phone and hear the other person talking, I continue the conversation using my phone's sound, then the sound is gone again and I need to continue with my handsfree. Other times when the phone said it was using bluetooth audio, it actually wasn't and I had to select 'Phone speaker' and then bluetooth audio again to get audio via bluetooth.
I don't think it has got anything to do with my car's bluetooth or my handsfree because the handsfree works flawlessly with my laptop and the car's bluetooth also works perfect with my partners Phone.
I have the same problem as you and i've never found a solution someone could help us please
Anyone?
Xsaron said:
Anyone?
Click to expand...
Click to collapse
So basically since the December security update that was released in February? Yeah, we know... some people seems to have issues with Bluetooth since then, but some people don't, not sure exactly why. In the Lenovo support forums there is even some mention of Bluetooth issues (although they come short of admitting there is a problem) on the latest update.
If a factory reset doesn't cure it, then you just have to wait... we don't have the factory firmware images for the latest release to reflash and downgrading is a questionable solution at best. Hopefully the factory images become available or the Nougat update actually gets released and one of those fixes it.
Sorry, that's the best I have for you... which is basically nothing.

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