Hi all
I'm having this strange (but really frustrating) Bluetooth bug on my Motorola Moto X Style (XT1572) with Android 6.0. I already tried restoring the Phone to factory settings and without any extra apps but the issue persists. It just suddenly started happening (about a month ago).
Nothing has changed in the bluetooth devices that I use with my Phone. I connect my car using Bluetooth and if I'm not in my car, I use a Bluetooth hands free kit to make and receive my Phone calls.
About a month ago my bluetooth started acting weird. When I'm in my car and want to make a Phone call, it starts the call on my Phone but then my car says that something went wrong and the call couldn't be initiated, although the call is continued on my phone. I do receive my text messages on my car and can also sent them but I'm unable to make/receive Phone calls.
When I receive Phone calls, they don't come up on my cars media. However, my Phone says its using Bluetooth for the call and the bluetooth connection is up. When I'm having this issue, I can not disconnect the Bluetooth connection with my car on my phone. It refuses to disconnect and I can not switch to any other Bluetooth device. The same goes when I'm having the issue while connected to my other Bluetooth hands free kit. In the advanced bluetooth settings of the bluetooth connection on my Phone, I also noticed that when the issue occurs all Bluetooth functionality is checked (eg. 'Media audio'), except 'Phone audio'. 'Phone audio' is not checked and it refuses to check it (however it's not greyed out). When I tap on 'Phone audio' in order to enable it, you see it getting checked for like a few microseconds and then it instantly gets unchecked again.
The only remedy I found is to power off and start my Phone again. Very frustrating if you want to make a quick Phone call and that you have to wait 5 minutes each time or if someone is trying to reach you but they can't hear you and they keep calling back while you try to press the power off button and drive your car . Why do I even have Bluetooth .
I've noticed that when I keep my Phone powered on at night and let it charge, the issue is present. If I recharge my Phone while it's powered of, pull out the power plug and then power on the Phone, there is no issue.
It seems to me that it has something to do with the update process...
Any idea how I can solve this issue?
Previously I did had other bluetooth issues like sudden switches between the phone's speaker and the bluetooth hands free (without any clear reason), it would just switch the bluetooth audio off and on again. So imagine, I'm calling someone with my hands free kit and suddenly the sound is gone. I grab my Phone and hear the other person talking, I continue the conversation using my phone's sound, then the sound is gone again and I need to continue with my handsfree. Other times when the phone said it was using bluetooth audio, it actually wasn't and I had to select 'Phone speaker' and then bluetooth audio again to get audio via bluetooth.
I don't think it has got anything to do with my car's bluetooth or my handsfree because the handsfree works flawlessly with my laptop and the car's bluetooth also works perfect with my partners Phone.
I have the same problem as you and i've never found a solution someone could help us please
Anyone?
Xsaron said:
Anyone?
Click to expand...
Click to collapse
So basically since the December security update that was released in February? Yeah, we know... some people seems to have issues with Bluetooth since then, but some people don't, not sure exactly why. In the Lenovo support forums there is even some mention of Bluetooth issues (although they come short of admitting there is a problem) on the latest update.
If a factory reset doesn't cure it, then you just have to wait... we don't have the factory firmware images for the latest release to reflash and downgrading is a questionable solution at best. Hopefully the factory images become available or the Nougat update actually gets released and one of those fixes it.
Sorry, that's the best I have for you... which is basically nothing.
Related
I'm having much fun with my new Legend, and I love android 2.1!
Everythings goes smooth except the connection with my car.
I have a pretty new Audi TT from 2008, and with my old phone (t-mobile G1), I used it without a problem for over a year.
One month ago I bought the Legend, and bluetooth connection to the car seems to hang!, Even when I disable bluetooth, the phone becomes slow, and the bluetooth icoon keeps displaying in my notification erea.
One thing works, when I reset the phone, I can use the carkit for about 10 minutes, then it starts to disconnect. The adress book never syncs.
Can people please reply if they got their legend work properly with their bluetooth car kit.
Also when other people have problems, please reply here!
Thnx
I have a mini cooper S with BT car kit.
The connection is good and all the contats are correctly transferred but sometimes the connection has been lost.
It seems it happens during the net switch (between UMTS/GSM).
Same problem here. Kenwood DDX7029 with BT. 5 out of 10 times the phone won't connect when starting the car. Dis- and enabling BT does the trick.
David67 said:
I have a mini cooper S with BT car kit.
The connection is good and all the contats are correctly transferred but sometimes the connection has been lost.
It seems it happens during the net switch (between UMTS/GSM).
Click to expand...
Click to collapse
This implies that if you disable data-roaming, it would work all the time?, I'm gonna try that out! Thanks for your reply!
Hi there. My first post in XDA
So cool that I found this thread because I have the exact same problem. I have an Audi A3 and the bluetooth connection is 9 out of 10 times lost during conversations and then the bluetooth icon just hangs until I boot the phone.
I'm gonna try to disable the data-roaming and see whether it works.
Still problem carkit/bluetooth Legend!!
Hi all,
I still/also experience problems with my Audi A4 carkit.
Also my colleague with a Opel Insignia experiencing the same problems.
I have to reset the bluetooth or reboot the phone te fix it
It is very annoying when you loose the bluetooth connection within a call.
I have already sent a message to HTC...and still waiting!
Switching off the data roaming or fix the UMTS/GSM settings doesn't help
Somebody a sollution?
Br Dide
Audi UHV 6654 problems
I have a BIG problem with this car kit connection...BIG means the device is useless till now.
I've paired the Legend with my A4 factory car kit and there are several problems:
1. No sounds come from the speakers (car speakers), still the michrophone is working fine. I had to put the phone on loudspeaker to hear something but of course this is not the normal way of using a car kit
2. There is no sound till the call is actually ongoing (the other party respond)...that means no ringing, busy tone, or whatsoever sound... I don't even know if the call is made if I'm not looking to the phone (and if it's entering power saving mode, I stare at a blank screen).
I don't have any problems of this kind using a Nokia phone and also they (especially point 2) are happening with all smartphones I've tried (WinMo or Android ones).
Is there any software (even a paid one) to outcome this?
Please don't tell me to "try" this and that, I don't want to spend money "trying" things...I would appreciate if someone had a similar problem and managed to solve it somehow.
P.S The phone is brand new (got it for 2 days by now) and it is not rooted.
P.S.2 The car kit is a "basic" one, don't have navigation, contacts downloading and all that stuff...It's a plain BT car kit, I would just like to be able to make and receive phone calls with it.
Seems like many have bad experience in making the legend and car kit work together.
As of yet I could only pair my legend with my blaupunkt audio system, but they have not yet connected each other successfully to make use of the bluetooth feature. I've had no problem at all using my audio set with my samsung galaxy spica's bluetooth. So it probably is not an android issue.
Is there anyone who didn't experience any such trouble with their legend and car audio system's bluetooth ?
To add some more details...
I search for BT devices, phone finds the Audi UHV car kit. Then I'm asked for the pairing password and I enter it, than I get that "connection sound" from the car speakers but the phone is still "connecting..." endlessly. The BT icon on the phone appears but is the standard one, no headset or car kit icon appears (does it have such an icon after all?)
From here...nothing special happens. When I make or receive a call only the phone is ringing, no sounds came from the car speakers. Only when the call is connected, then I have the bord computer showing "Call..." and the radio/CD is muted...and that's all. The conversation can be heard only into the phone not from car speakers as it was the case with the ringing tone before. When call ends, music resumes.
My issue today is that my bluetooth will not pair properly and remember its configurations. My initial pairing on my phone with my car's flexsmart X3 works perfect, however when I turn off my bluetooth on the phone or turn off my car and turn it back on the phone will still see the flexsmart and it will say it is paired but I get no sound. Upon further investigating I find that in the options setting that neither the call nor music tick box is checked. If I try to tick them it will think for a few seconds and then gray out and do nothing again.
I never had a problem with my note 2 or my temp replacement evo 3d remembering these settings. All I would do with those phones was pair it once and then any time I hopped in the car I would just turn onm,y phone's bluetooth and go. Now with my note 4 I have to unpair and repair the devices each and every time which is a huge pain. Once I have initially paired the bluetooth though it will stay connected without any interruptions. Also pairing for me is really fast and only takes a minute or so. My problem is that again instead of my phone remembering the current device settings that it is paired with, it will forget to associate it with calls and data after I turn the bluetooth off and then later back on even though the phone will still remember it is paired with the car bluetooth.
I have read a little bit that this is due to samsung note 4 using a newer bluetooth standard than its predecessors. Is there anyway to circumvent this issue by maybe rolling back the bluetooth drivers or something? I even thought about creating a tasker profile to help with this but still I would have to physically press the search button on the flexsmart eachtime.
First world problems I know but it gets a tad annoying having to unpair and repair my phone each and everytime I hop in my car to go somewhere if I want to listen to my music. Any and all suggestions would be great.
Also right now I am on a sprint network rooted stock 5.0.1 if that helps any
Hi All
I have installed the Poland 6.0.1 Rom on my Note 4 and everything seem to be working correctly
When I connect my phone to my Car (Ford Ranger 2016 model) its sync's correctly, downloads the phonebook and everything. I can even from the car make a call and it pushes it to the phone correctly as the phone initiates the call and connects the call when they pick up.
The problem is that there is no audio on the speakers. I can mid call select speaker (on the phone) and can then have a conversation with someone over speaker phone but when I push it back to Bluetooth there is no audio.
This worked 100% on 5.1.1 but since the update to 6.0.1 I cannot hear anything on the car speakers even though all the other functions work correctly.
Is this something that can be fixed?
Did you factory reset after upgrade?
nemesis.sisemen said:
Did you factory reset after upgrade?
Click to expand...
Click to collapse
Yes I did. I factory reset just now and tried using it without installing any apps. I can steam music fine. Its just when you make a call that there is no audio. Everything else seem to be working perfectly. I can scroll the address book I can choose and change music, I can place calls with the exception that there is no audio when on a call.....
Did you go to bluetooth settings
nemesis.sisemen said:
Did you go to bluetooth settings
Click to expand...
Click to collapse
Yes I did and both Music and Phone is enabled for it.
I might have the same issue
Hi.
I think this is a general problem plaguing this update.
I have Plantronics E50 Headset. Worked great with 5.1.1.
I use headset as hands-free and usually place calls by holding button on headset for 2 seconds and then issuing voice command "call <contact name>".
This is not done via S Voice but via standard Google app voice.
Like said, all worked great, no issues in 5.1.1.
What I get now after the update to 6.0.1(also Poland 910C, yes, I wiped all after update, but still same behavior), is that I can place calls using the headset + Voice command ("call <contact name>") and I get two outcomes:
1. if phone is unlocked(even if screen is turned off), call is placed, I get audio in the Bluetooth headset - normal behavior.
2. if phone is locked(either auto-locked after timeout and screen off, or locked after pressing power button), call is placed after voice command, but audio remains on the phone and is not transferred to Bluetooth. I need to pick up the phone and talk from it, or press the "bluetooth" button on the dialer window.
Strange is that if I pick up the phone, while locked, and place a call using emergency/favorites contacts, I do get audio in the Bluetooth headset every time.
Problem is that hands free is not usable anymore, since you need to do something on the phone after placing the call.
I think that in your case, call being placed via car Bluetooth system, the thing should be the same.
What I can suggest is to try and see if this works in your case when phone is unlocked.
Anyway, Samsung screwed up something either related to the Phone app, or related to the lock-screen... or both
Solution would be to go back to 5.1.1 or wait for next update, hoping that Samsung fixes this...
Cheers!
ghisisan said:
Hi.
I think this is a general problem plaguing this update.
I have Plantronics E50 Headset. Worked great with 5.1.1.
I use headset as hands-free and usually place calls by holding button on headset for 2 seconds and then issuing voice command "call <contact name>".
This is not done via S Voice but via standard Google app voice.
Like said, all worked great, no issues in 5.1.1.
What I get now after the update to 6.0.1(also Poland 910C, yes, I wiped all after update, but still same behavior), is that I can place calls using the headset + Voice command ("call <contact name>") and I get two outcomes:
1. if phone is unlocked(even if screen is turned off), call is placed, I get audio in the Bluetooth headset - normal behavior.
2. if phone is locked(either auto-locked after timeout and screen off, or locked after pressing power button), call is placed after voice command, but audio remains on the phone and is not transferred to Bluetooth. I need to pick up the phone and talk from it, or press the "bluetooth" button on the dialer window.
Strange is that if I pick up the phone, while locked, and place a call using emergency/favorites contacts, I do get audio in the Bluetooth headset every time.
Problem is that hands free is not usable anymore, since you need to do something on the phone after placing the call.
I think that in your case, call being placed via car Bluetooth system, the thing should be the same.
What I can suggest is to try and see if this works in your case when phone is unlocked.
Anyway, Samsung screwed up something either related to the Phone app, or related to the lock-screen... or both
Solution would be to go back to 5.1.1 or wait for next update, hoping that Samsung fixes this...
Cheers!
Click to expand...
Click to collapse
Yes the same behavior on the Car audio system as you describe except that the audio system regardless of how the call originates from says "Privacy Mode Enabled" and you cannot hear anything or they hear you until you disable the Bluetooth or enable the speaker (that disconnects the Bluetooth)
I have downgraded to 5.1.1 official for my country and yesterday while driving home on the phone with my wife mid call it cut the voice and enabled "Privacy Mode". I could not call again or receive calls over the Car Audio and it persisted even after I rebooted the phone, Turned the radio on and off and even unpaired the phone and paired it again. The call regardless of where of how its made directly goes into "Privacy mode" and you cant disable it
I got home and turned the car off and on again and only when the audio system completely reset after pairing the phone again it could make calls from the phone and car without defaulting to the "Privacy Mode"
Dis is definitely a Android issue with the calling as its a feature in Android and not on the car audio. Music streaming works flawlessly that use the same Bluetooth connection. Its just on calls that it does this and at random
Hi everyone,
I recently got my self a OP5 (coming from a Meizu PRO 5). The phone is great but I facing an annoying issue with the Bluetooth.
I have a Sony SBH20 Bluetooth headset. And everything works perfectly fine EXCEPT when someone calls me.
Every single time when I answer the call via my sbh20 I can ear and talk through it but a few seconds later the sound switch back to the phone earpiece.
But on the phone, the logo on the call app is set to the Bluetooth device.
And when I manually switch it to the phone earpiece and then going back to the Bluetooth device, the sbh20 works again. But only for couple of secs and then switch back to the phone with still the Bluetooth headset selected.
My phone is completely stock with noting fancy on it.
The phone is up to date according the present date (10/08/17).
PS : I set my phone from scratch. No migration or something like that.
Thanks you for your comments.
XsniferX said:
Hi everyone,
I recently got my self a OP5 (coming from a Meizu PRO 5). The phone is great but I facing an annoying issue with the Bluetooth.
I have a Sony SBH20 Bluetooth headset. And everything works perfectly fine EXCEPT when someone calls me.
Every single time when I answer the call via my sbh20 I can ear and talk through it but a few seconds later the sound switch back to the phone earpiece.
But on the phone, the logo on the call app is set to the Bluetooth device.
And when I manually switch it to the phone earpiece and then going back to the Bluetooth device, the sbh20 works again. But only for couple of secs and then switch back to the phone with still the Bluetooth headset selected.
My phone is completely stock with noting fancy on it.
The phone is up to date according the present date (10/08/17).
PS : I set my phone from scratch. No migration or something like that.
Thanks you for your comments.
Click to expand...
Click to collapse
Anyone please?
I use a Bose Bluetooth head phones no issues while calling.
Try some other headphones!!
I had a similar issue with my OP5 connection with my car's Bluetooth. It always fails to discover car's Bluetooth after connecting to the car, and stopping and starting the car. I did some research and most of the suggestions stated the issue was with cache. I reset the cache and did not have the problem. worth a try.
Hi,
Problem is related to calls when using any bluetooth device (tried it with Plantronics, Sony, Bose, and head unit of the car, so the problem is phone related).
It is something new, as I have the phone for 3.5 years and initially everything worked OK.
Phone is stock, non rooted.
Absolutely no problems with listening to the music, only with phone calls.
Scenario:
Incoming or outgoing call works OK through bluetooth device for some time, then, randomly, audio switches to the phone itself. On the display you can still see that audio is routed through bluetooth, and if you select phone, and then reselect bluetooth device, audio gets restored for some random time period, then will be transferred back to the phone. Can happen several time on one call. Average time before transfer is over 30 seconds, but sometime it works for much longer.
All this time phone still considers bluetooth device connected, and device thinks it is connected to the phone.
Tried to switch off WiFi calling, VolTE, Bluetooth device scanning, removed some "phone-related" apps - but the problem is still there.
Any ideas before hard-resetting the phone ?
Hi,
I have this same exact problem! I hope someone has some advice