Help - S7 Edge - Home Key and Recent Apps Button Not Work (and other weird problems) - Samsung Galaxy S7 Edge Questions and Answers

A few days ago, I noticed that my home key and recent apps buttons on my S7 Edge stopped working. I was able to fix that with a simple reset a few times, but not any more, as both the Home Key and Recent Apps button no longer work at all. The only one that works is the back button.
I've searched the problem and have tried things from deleting recently installed apps to attempting to reboot in safe mode, but nothing has worked. Here is some more information about this problem, and other weird things my phone has been doing:
- I can seem to properly restart into safe mode. When I reboot with the safe mode button sequence, the words "safe mode" appear on the bottom left, until I am prompted to enter my password, and then they disappear.
- A lot of things in the Settings menu appear to be locked, so I can't change them. For example, I cant uninstall apps from the application manager anymore (the uninstall button does nothing). I can no longer change the "lock automatically" setting under lock screen and security>secure lock settings, as the only option is for the phone to lock immediately.
- I even tried a temp solution of downloading apps which allow for button overlays on the screen (e.g, Simple Control) , but itwont work because the phone won't let me turn the "service" on under Settings>Accessibility. When I try to turn the service for the app on, it says "Simple Control and secure startup can't be enable at the same time". However, if I got to Lock Screen and Security > Secure Startup, I am unable to change the option to "do not require password when device powers on". This may because my phone has an enterprise app on it which overrides certain security requirements.
- not rooted or anything like that
Any help would be appreciated.

chuk48 said:
This may because my phone has an enterprise app on it which overrides certain security requirements.
Click to expand...
Click to collapse
Yes that is probably the cause of your problems. Has it recently updated? Ask the developer of that app...

Related

Is this a Today bug?

If I am using any program, say Calendar, and I put the Mogul to sleep with the power switch, then wake it up a few minutes later with the power switch, the phone always reverts back to the Today screen. I want to put it to sleep with my Calendar showing, and wake it up right where I left off (NOT taking me back to the Today screen.
Is this a bug, or is there a way I can set the device to always wake up at the same place it went to sleep?
Thanks.
I dont personally have Titan but there are 3 options:
1. Check Settings->Today->Items. Check if the Today timeout is turned on.
2. You have battery status app installed? Check the options for the Today screen wake up.
3. Check Settings->System tab->Power. Something about Today screen after wake up.
Good luck.
vlodeck said:
I dont personally have Titan but there are 3 options:
1. Check Settings->Today->Items. Check if the Today timeout is turned on.
2. You have battery status app installed? Check the options for the Today screen wake up.
3. Check Settings->System tab->Power. Something about Today screen after wake up.
Good luck.
Click to expand...
Click to collapse
It's not a bug, simply enable the "Today Timeout" on your phone like vlodeck suggested.
Another option is to enable the "calendar" item to appear on the Today screen. If you're unhappy with lack of detailed information the "calendar" item provides when enabled, you may want to check out TodayAgenda. It's a free application that allows more customization, etc.... you can find it at http://www.tiews.info/index.php?show=&lang=en
On my HTC Touch, if you have a security password set it will always revert to the Today screen. Try disabling your password.
AlohaTouch said:
On my HTC Touch, if you have a security password set it will always revert to the Today screen. Try disabling your password.
Click to expand...
Click to collapse
Thanks for your help. I have run all of these suggestions and found the answer.
1. Changing the Today timeout setting had absolutely no effect. Regardless of whether it was set on or off the screen went back to Today every time I woke it up.
2. I have no battery app installed. There is no Today setting under Power.
3. Calendar is enabled on my Today screen. This had no effect on reverting to Today when it wakes up.
4. The answer - Security Password. If a Password is enabled it reverts to Today every time it wakes up, but - weirdly enough - only if the password timeout has not expired. In other words, if you turn it on and don't need to put in your password yet it goes back to Today. If you do need to put in your password it goes back to where it was and not to Today. If no Password is set at all the screen wakes up where it left off.
This I do consider a Bug and I will be looking for a new Security Password program. Any suggestions?
Thanks.
rsx said:
Thanks for your help. I have run all of these suggestions and found the answer.
1. Changing the Today timeout setting had absolutely no effect. Regardless of whether it was set on or off the screen went back to Today every time I woke it up.
2. I have no battery app installed. There is no Today setting under Power.
3. Calendar is enabled on my Today screen. This had no effect on reverting to Today when it wakes up.
4. The answer - Security Password. If a Password is enabled it reverts to Today every time it wakes up, but - weirdly enough - only if the password timeout has not expired. In other words, if you turn it on and don't need to put in your password yet it goes back to Today. If you do need to put in your password it goes back to where it was and not to Today. If no Password is set at all the screen wakes up where it left off.
This I do consider a Bug and I will be looking for a new Security Password program. Any suggestions?
Thanks.
Click to expand...
Click to collapse
Glad you were able to figure it out. If you find that having your device password protected all together is just a hassle, you may want to try setting the phone up without the default settings. Basically, when you turned your phone on for the first time there were three applications that automatically ran during the setup process. Bypassing these three programs during the initial setup of your phone will eliminate the password protection altogether. It will also allow your phone to boot-up much quicker when soft-resetting, etc.... and possibly free more memory.
In order to bypass these installations you would have to hard reset your device. After hard resetting a small dialog box pops up stating something along the line of "your device will continue the setup in 3 seconds". If you allow the device to continue it will then install these three programs i've mentioned. To bypass their installation, simply do a soft reset before the 3 second dialog box disappears. Then go into windows/startup folder and delete all three entries.
Thanks, I'll work on it this weekend. Will I lose any other functionality than password protection? What do those three programs do?
Meantime, I do need a Security Password - I have too many sensitive items on my PDA for it to fall into the wrong hands. Obviously the WM6 Security Password has been a problem for me. Anyone used a third party security code that worked well?

[Q] Unlock screen using tasker?

Hi,
since I have finally gotten NFC on locked phone to work on 4.2.2 rooted stock ROM, I would like to add a task that unlocks my phone in combination with an NFC tag (which I placed in my car dock).
Unfortunately, I cannot get it to work, whatever tool I use.
- Security settings, especially "clear password" oder "keyguard/patternlock off" don't seem to have effects.
- Widgetlocker can be reached with an intent, but only brings me to the pin screen instead of the desktop.
- "Unlock Keyguard Ad" takes me to the desktop but still seems to keep some kind of keyguard in the background that pops open when I e.g. open tasker.
The problems with "clear password" might be connected to the fact that my device in encrypted ...
So, any idea how to automatically unlock an encrypted Nexus 4 with PIN on stock firmware?
Update: Don't know what went wrong the last time, but now "keyguard off" does have an effect: The same as "Unlock Keyguard Ad". I get to the desktop, I can start apps, but if if I select e.g. tasker from the system bar, I am prompted for the password. Cannot see a system here ...
Also, "clear password" now has an effect: It sets the PIN to empty, but I am still prompted ...
Same issue with password on encrypted device
I was thrilled to find this thread because I'm facing the same issue of having trouble disabling my lock screen with an encrypted device.
My excitement turned to disappointment when I realized it's been over six months with no response. Did you find a solution? Does anyone have any insight into the best way of preventing the need to enter a password on an encrypted device?

[guide] Disable Hardware buttons on the fly

So for a long time the only issue I have with this device is that while writing on the device, or holding it watching videos or similar accidental pressing of the hardware buttons can be a pain. I always thought it would be ideal to quickly be able to turn the hardware buttons on and off. As it turns out this was always available without root, but not obviously, so if this is of interest read below:
To disable the hardware buttons you need to enable interaction control. This allows you to disable access to certain parts of the screen (not needed), and is typically intended for expo type use, or giving the tablet to children. However while active this mode also cuts all input from the home, back and menu buttons ( ).
Open settings, Device, Accessibility, then scroll all the way to the bottom, and turn on interaction control.
If you read the text it tells you that this can be enabled with the home/volume down combo, or a triple press of home if enabled in "direct access". All good, if you are happy with the home/volume down combo you are all set. However the problem is that I would prefer the triple home option, and in my current rom based on stock 4.4.2 (and possibly therefore on stock as well) Samsung seems to have completely omitted the "direct access" option within the settings menu.
Without the ability to activate "direct access" you are stuck with the home/volume down combo as the only way to enable/disable the feature. However I noticed that the "direct access" menu option was available on my galaxy s4, and that Samsung gives the option to import/export accessibility settings between devices. So I quickly enabled the triple home option on my s4, exported the accessibility options and imported them onto my note 10.1 2014. This worked perfectly, and I can now enable or disable the hardware keys with a simple triple press of the home button.
For those of you without access to another samsung device here is the accessibility settings file to import
https://www.dropbox.com/s/i0uy6xm1nc3jbf7/Accessibility Settings20140926.sasf?dl=0
This doesn't work for me. I get an error telling me it cannot activate while multi-window is in use, even though only one window is open when I attempt this.
mentaluproar said:
This doesn't work for me. I get an error telling me it cannot activate while multi-window is in use, even though only one window is open when I attempt this.
Click to expand...
Click to collapse
You have to un-check multi-window option from pulled down notification first. Samsung should change the meassage to " disable multi window option " rather than say "while multi-window is in use"
Sent from my SM-P600 using Tapatalk
Nice. Thank you.
thank you for this. I will be using it later
How do you import?
enotar said:
How do you import?
Click to expand...
Click to collapse
Settings, device, accessibility, manage accessibility, update, then select the file.

Disable Magazine unlock

There's a category called "Screen lock style" in the Screen lock & passwords section of the phone's settings.
How can I add other screen locks to that list? From my limited experience, if I download another lock screen from the Play Store and enable it, after unlocking my phone with the new lock screen, it still opens the phone to Magazine Unlock, and the newly downloaded lock screen does not appear in the Screen lock style list.
My ultimate goal is to disable Magazine Unlock entirely, because I'm using the Gravity app to unlock my phone.
My phone is rooted. Hoping for a solution that doesn't involve switching ROMs.
Go to developer options and disable screen lock.
j0hhnyr0tten said:
Go to developer options and disable screen lock.
Click to expand...
Click to collapse
Hmmm.... are you running the stock ROM? I appreciate the response, but there is no such entry in Developer Options.
Yes, I am running stock b180 rom. I thought it was in b170 too but not 100% sure. See attached pic.
Disabling screen lock is problematic for me, I believe because of huawei's encryption settings or because I use an sd card for primary storage. Ive googled around and played with a few fixes, but no luck so far..
Fwiw, there is no such thing as replacing your lock screen.. all you're doing is disabling your devices built in security and trusting a third party app, every one of which I've tried basically amounting to adware at best and spyware/malware as the norm. I'd be very careful running those sketchy apps..
j0hhnyr0tten said:
Yes, I am running stock b180 rom. I thought it was in b170 too but not 100% sure. See attached pic.
Click to expand...
Click to collapse
It appears I looked right passed that, because it's grayed out on my phone. It says, "Disabled by Administrator, encryption policy, or credential storage."
I went to Advanced Settings > Security > Device Administrators - and disabled the two apps with access, but I don't know where to go for encryption policy.
Trusted Credentials is also located in Security, but I don't know what entry I'm looking for there either.
-n0cturne- said:
Fwiw, there is no such thing as replacing your lock screen.. all you're doing is disabling your devices built in security and trusting a third party app, every one of which I've tried basically amounting to adware at best and spyware/malware as the norm. I'd be very careful running those sketchy apps..
Click to expand...
Click to collapse
Gravity isn't a lock screen, it's an app that wakes your phone, based on movement and tilt, without having to press the power button. I don't care about security. If my phone gets stolen, I'd rather remotely disable it from the Find My Device website than put up with constantly entering passwords and pressing buttons every few minutes. I want to enjoy my phone. I compare it to the concept of having to enter your computer's password every time you pause Netflix or walk to the kitchen and back. The security level is ridiculous. Most would-be thieves aren't going to get anything from my phone before I remotely disable it. I don't use banking apps or store important passwords on the phone. The most they'll get is my contacts list and access to my music.
Do this to disable your lockscreen password, assuming your phone is rooted:
Rename both files (e.g. add .bak to filename) :
/data/system/
gatekeeper.password.key
and
gatekeeper.pattern.key
You can easily do it with TWRP File Manager or any root File Manager.
Then reboot the phone and you should not be prompted for the phone password or pattern.
Don't forget the thanks button if this helped you .
You take full responsibility for disabling your phone's lockscreen protection - e.g. losing all your bitcoins hahaha
Awesome! Got so fed up trying to disable my screen lock, ended up just wiping the phone, lol
bradleypariah said:
It appears I looked right passed that, because it's grayed out on my phone. It says, "Disabled by Administrator, encryption policy, or credential storage."
I went to Advanced Settings > Security > Device Administrators - and disabled the two apps with access, but I don't know where to go for encryption policy.
Trusted Credentials is also located in Security, but I don't know what entry I'm looking for there either.
Gravity isn't a lock screen, it's an app that wakes your phone, based on movement and tilt, without having to press the power button. I don't care about security. If my phone gets stolen, I'd rather remotely disable it from the Find My Device website than put up with constantly entering passwords and pressing buttons every few minutes. I want to enjoy my phone. I compare it to the concept of having to enter your computer's password every time you pause Netflix or walk to the kitchen and back. The security level is ridiculous. Most would-be thieves aren't going to get anything from my phone before I remotely disable it. I don't use banking apps or store important passwords on the phone. The most they'll get is my contacts list and access to my music.
Click to expand...
Click to collapse
In the security settings you should be able to clear the encryption policy or credential storage but that does not allow you to get rid of the lockscreen period but what I stated above allows you to clear the password meaning to take away the "Disabled by Administrator, encryption policy, or credential storage." Also if you can't find the option above goto backup and reset and reset the system settings you may have to reapply your EMUI theme and your settings but I usually use Next Lock Screen being a suggestion!
InfinityXDA said:
In the security settings you should be able to clear the encryption policy or credential storage but that does not allow you to get rid of the lockscreen period but what I stated above allows you to clear the password meaning to take away the "Disabled by Administrator, encryption policy, or credential storage." Also if you can't find the option above goto backup and reset and reset the system settings you may have to reapply your EMUI theme and your settings but I usually use Next Lock Screen being a suggestion!
Click to expand...
Click to collapse
My lock screen is completely disabled by turning off "screen lock" in the developer settings. That is when i turn off the screen or the phone goes to sleep, i simply tap the power button and i am on my home screen without having to swipe or enter any passwords. i did delete magazine unlock folder, emui folder and theme folder in the system folder of the phone. not sure if that makes a difference though.
"My lock screen is completely disabled by turning off "screen lock" in the developer settings." isn't possible on my phone because it's grayed out. I don't recall what led up to it getting grayed out.
The solution I posted about renaming files is the only working solution I could come up with for my case.
j0hhnyr0tten said:
My lock screen is completely disabled by turning off "screen lock" in the developer settings. That is when i turn off the screen or the phone goes to sleep, i simply tap the power button and i am on my home screen without having to swipe or enter any passwords. i did delete magazine unlock folder, emui folder and theme folder in the system folder of the phone. not sure if that makes a difference though.
Click to expand...
Click to collapse
I just wiped the phone and re-installed b180 stock from CLS (thanks cls!!). Screen lock toggle is available. I did not setup google account or att transfer at startup. I previously unlocked my phone to use for T-Mobile. On another note, I have been trying to figure out how to get Volte calling on T-Mobile. Under the specs of the phone, it is suppose to support it but there is no setting for it by default. But, i found if i delete the ATT folder in the "cust" partition, the toggle is now in the settings. Haven't tested if it works yet though. Ive been trying to get this phone as close to stock as i can. Ive deleted emui folder, themes folder, watermark folder, magazine unlock folder, cdrom folder, most huwaei apps and all att apps. I feel like the phone is snappier now.
j0hhnyr0tten said:
My lock screen is completely disabled by turning off "screen lock" in the developer settings. That is when i turn off the screen or the phone goes to sleep, i simply tap the power button and i am on my home screen without having to swipe or enter any passwords. i did delete magazine unlock folder, emui folder and theme folder in the system folder of the phone. not sure if that makes a difference though.
Click to expand...
Click to collapse
Above he had the encryption still on therefore he couldn't get rid of the password
divineBliss said:
Do this to disable your lockscreen password, assuming your phone is rooted:
Rename both files (e.g. add .bak to filename) :
/data/system/
gatekeeper.password.key
and
gatekeeper.pattern.key
Click to expand...
Click to collapse
Those files do not exist on my phone. I am rooted, I have TWRP, and I also have the paid version of ES File Explorer, which is granted root. I did a full search on the drive too, found nothing.
To ensure we're all on the same page, I do not have a lockscreen password. Magazine unlock is a screen you see when you wake your phone, and you simply swipe up, and you're immediately taken to the home screen. I am not attempting to disable a password. I am trying to disable Magazine Unlock. The screen that shows random pics upon waking the phone.
InfinityXDA said:
In the security settings you should be able to clear the encryption policy or credential storage (....) allows you to clear the password meaning to take away the "Disabled by Administrator, encryption policy, or credential storage."
Click to expand...
Click to collapse
Could you be more specific? I found "Clear credentials," tapped that, no change. I don't know where to look for encryption policy.
InfinityXDA said:
Above he had the encryption still on therefore he couldn't get rid of the password
Click to expand...
Click to collapse
Where do I find that?
j0hhnyr0tten said:
Ive deleted emui folder, themes folder, watermark folder, magazine unlock folder, cdrom folder, most huwaei apps and all att apps. I feel like the phone is snappier now.
Click to expand...
Click to collapse
Me too, but the Magazine wake screen persists.
j0hhnyr0tten said:
I just wiped the phone and re-installed b180 stock from CLS (thanks cls!!). Screen lock toggle is available.
Click to expand...
Click to collapse
I was hoping to not have to flash the phone. It may be my only option unless someone else understands how Magazine Unlock still works despite the fact that it's folder has been deleted from the System directory.
Have you tried disabling magazine unlock in the emui theme settings? Perhaps try the stockify theme, free on the play store?
Also, do you use an sd card for default storage?
I'm using a different theme, have internal storage as default, and still can't just select swipe to unlock (unless I rename files I posted about).
-n0cturne- said:
Have you tried disabling magazine unlock in the emui theme settings? Perhaps try the stockify theme, free on the play store?
Also, do you use an sd card for default storage?
Click to expand...
Click to collapse
-n0cturne- said:
Have you tried disabling magazine unlock in the emui theme settings?
Click to expand...
Click to collapse
I appreciate the response. What you're suggesting does not seem possible on my phone. I see no button to disable Magazine Unlock. Exactly what buttons would I press to do such a thing?
-n0cturne- said:
Perhaps try the stockify theme, free on the play store?
Click to expand...
Click to collapse
It just replaces Magazine Unlock with another slide-to-unlock screen. No way to shut it off.
-n0cturne- said:
Also, do you use an sd card for default storage?
Click to expand...
Click to collapse
No, I do not.
divineBliss said:
I'm using a different theme, have internal storage as default, and still have can't just select swipe to unlock (unless I rename files I posted about).
Click to expand...
Click to collapse
Your typing got a little messed up there at the end ("and still have can't just select"?). Not sure what you're saying, but I have removed the files you suggested, and I still must swipe to get to the home screen. I want to only have to press the power button to wake the phone, and then go directly to home. No swipe.
Corrected to "I'm using a different theme, have internal storage as default, and still can't just select swipe to unlock (unless I rename files I posted about)."
The swipe screen is there for protection in case the phone is in your pocket. I don't think you can avoid it as it's a safety feature.
bradleypariah said:
I appreciate the response. What you're suggesting does not seem possible on my phone. I see no button to disable Magazine Unlock. Exactly what buttons would I press to do such a thing?
It just replaces Magazine Unlock with another slide-to-unlock screen. No way to shut it off.
No, I do not.
Your typing got a little messed up there at the end ("and still have can't just select"?). Not sure what you're saying, but I have removed the files you suggested, and I still must swipe to get to the home screen. I want to only have to press the power button to wake the phone, and then go directly to home. No swipe.
Click to expand...
Click to collapse
I have magazine unlock disabled, no swipe screen at all, thoughall options to disable are still grayed out. I don't recall doing anything special, I'll dig around a bit later.
Under Settings, what does it say for "Lock screen style"?
-n0cturne- said:
I have magazine unlock disabled, no swipe screen at all, thoughall options to disable are still grayed out. I don't recall doing anything special, I'll dig around a bit later.
Click to expand...
Click to collapse

T710 help

Hi all.
I have an issue where my child at a moments notice will launch settings, and right now he has activated a lock screen gesture which i cannot get past.
I tried the 'Factory reset' from recovery, but the OS still loads back to the gesture (I guess before reset can occur). Frustrating part is that the Gesture lock screen will not even let you power down the device, I have to do [Power, Vol Down and Home] to force reset and then catch the device in to Recovery to 'Power Down'.
Is there a replacement custom OS where the settings app is password protected ?, i have tried many of the play store password apps but he can still get in to settings. What he is doing, to get around any thing I try, is to use the virtual keyboard and hit the settings button on the keyboard (Default Samsung Keyboard), so i tried various keyboards from play store, which......... all have a settings option, where he can swap back to Samsung Keyboard, and enter settings again. [Sigh].
I have to do an Odin it seems to reinstall the OS to clear the password gestures, so i thought I might as well clear both problems if there is a way, maybe a settings APK that has password protection in order to activate the app.

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