BT keeps turning off - AT&T Samsung Galaxy S7 Edge Questions & Answers

For the past few days, my BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?

Gary02468 said:
For the past few days, by BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?
Click to expand...
Click to collapse
Try this my help.
Settings-> connections->more connection setting -> reset networks
Clicking from Edge of Galaxy.

norbarb said:
Try this my help.
Settings-> connections->more connection setting -> reset networks
Click to expand...
Click to collapse
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.

Gary02468 said:
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.
Click to expand...
Click to collapse
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Clicking from Edge of Galaxy.

norbarb said:
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Click to expand...
Click to collapse
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).

Gary02468 said:
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).
Click to expand...
Click to collapse
Try one more thing : Settings-> Applications-> in right top corner you have 3 dots, press and choose Show System Apps
scroll to Bluetooth share , click on it then click on Storage and Clear Data. go back and do same with Bluetooth Test.

Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.

Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Click to expand...
Click to collapse
Very interesting info.

Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Click to expand...
Click to collapse
There is an app in the store called App Brain Ad Detector.
After you install it you can scan all your installed apps and it will break down all permissions given to each app, show which ad network, etc. It is very useful!
Also after it is installed when you install a new app it will report if it does things not normal.. IE it would probably have caught that BT permission!

Related

[Q] Wifi Error - Stock DK28

Ran into an issue with wifi on stock DK28. Wifi stopped working after two months on stock DK28. The settings>wireless and network>wifi settings menu shows "Error," and remains unchecked and grayed out, even if I try to toggle wifi on or off.
Other than the occasional reboot, the only changes I've made were to install the DialerOne app and Handcent, though I don't know how those could be related.
I did find these topics on the issue, but no solutions:
http://forum.xda-developers.com/showthread.php?t=851934&highlight=wifi+error
http://forum.xda-developers.com/showthread.php?p=9630680&highlight=wifi#post9630680
Perhaps I need better search-fu, or just someone who can point me in the right direction.
Thanks in advance.
Happens all of the time on all of the roms I have tried that use DK28 as a base. One of the most annoying issues I have dealt with.
I've seen people report that, but it hadn't happened to me yet. Did you ever find a workaround?
Happens to me a lot. I find it happens most when I turn WiFi off after loosing my connection (ie leaving the house and then turning it off after I go out of range). This isn't 100% though. A reboot always fixes it. Sometimes an Airplane mode fixes it too, but not always.
I am one fo the fortunate ones that has not ran into this issue.
bjhill2112 said:
Happens to me a lot. I find it happens most when I turn WiFi off after loosing my connection (ie leaving the house and then turning it off after I go out of range). This isn't 100% though. A reboot always fixes it. Sometimes an Airplane mode fixes it too, but not always.
Click to expand...
Click to collapse
Airplaine mode and reboots haven't fixed it for me, but a battery pull did.
Thanks for the help, everyone.
It happens to me a lot after I shut off Wifi (as mentioned above).
I just do a power off and power on to fix the problem.
This method avoids having to reboot the phone to re-enable broken WiFi after a period of time.
Temporary fix/workaround is goto > Settings > Wireless and network > Wi-Fi settings > toggle on "Wi-Fi" checkbox and wait for services to restart.
Thanks for the suggestion. I should have explained further in the OP. When the setting showed "Error" I could not toggle Wi-fi on or off, e.g. I couldn't check the box you suggest. The option remained grayed out.
I have had the same issues, although it got to the point this week that it would just not come back even when before I could just click on the greyed out error in wifi settings. Reflashed AGAIN, including the modem with ODIN just for good measure, and now I have not had any trouble at all, which is awesome. Have no clue what is causing it though!
Quick workaround is holding home button to to bring up task manager, going to "RAM" and clearing the level 2.
Sent from my SPH-D700 using XDA App
bigboi3021 said:
Quick workaround is holding home button to to bring up task manager, going to "RAM" and clearing the level 2.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
2nd this. It works for me.
Sent from my SPH-D700 using XDA App

[Q] WIFI timer not working since 4.3 update

When i was using 4.2.2 the wifi timer worked fine, i had it set to come on at a certain time and off, and it worked fine
Since updating to 4.3 i have set the same timer again (as i done a clean install of 4.3) and now every time it gets to the on time, i get a notification saying the wifi timer has started but the wifi it's self doesn't come on, when i look at my short cut tabs at the top the wifi one if off, even after the wifi timer says its started.
is this a known issue?
James
james_lpool said:
When i was using 4.2.2 the wifi timer worked fine, i had it set to come on at a certain time and off, and it worked fine
Since updating to 4.3 i have set the same timer again (as i done a clean install of 4.3) and now every time it gets to the on time, i get a notification saying the wifi timer has started but the wifi it's self doesn't come on, when i look at my short cut tabs at the top the wifi one if off, even after the wifi timer says its started.
is this a known issue?
James
Click to expand...
Click to collapse
Hi.
I don't think this a known issue.
I'm using it myself and it works good in 4.2 and 4.3.
Does yr WIFI on yr device working without the timer?
Yes the Wi-Fi is working fine when I put it in myself, the timer just doesn't seem to be working in my phone, when it gets to the on time, I get a notification saying that the timer has come on but when I bring the notification bar down the Wi-Fi isn't turned on.
james_lpool said:
Yes the Wi-Fi is working fine when I put it in myself, the timer just doesn't seem to be working in my phone, when it gets to the on time, I get a notification saying that the timer has come on but when I bring the notification bar down the Wi-Fi isn't turned on.
Click to expand...
Click to collapse
Strange..
U might want to re-install the firmware again.
Make sure to do clean wipe, wipe cache partition and wipe dalvik cache before reinstalling.
Other that that, some 3rd party apps u had installed might have prevented the WIFI timer to be activated (some apps are poorly made by the developers).
This is all I can I think of.
Hope that this may help u.
maanz "L" said:
Strange..
U might want to re-install the firmware again.
Make sure to do clean wipe, wipe cache partition and wipe dalvik cache before reinstalling.
Other that that, some 3rd party apps u had installed might have prevented the WIFI timer to be activated (some apps are poorly made by the developers).
This is all I can I think of.
Hope that this may help u.
Click to expand...
Click to collapse
thanks for your replies, ive done a bit more testing with it and have found that if i have my phone on when the timer comes on then the wifi does connect, its when the flip case is closed and the phone screen is off it doesnt seem to come on.
also i have also found that everytime the timer comes on i get a security message saying an application attempted to access system on your device, this has been blocked..
the wifi timer is the built in one though and not a 3rd part app, so not sure why thats saying that.
james_lpool said:
thanks for your replies, ive done a bit more testing with it and have found that if i have my phone on when the timer comes on then the wifi does connect, its when the flip case is closed and the phone screen is off it doesnt seem to come on.
also i have also found that everytime the timer comes on i get a security message saying an application attempted to access system on your device, this has been blocked..
the wifi timer is the built in one though and not a 3rd part app, so not sure why thats saying that.
Click to expand...
Click to collapse
Ok, that is normal when the screen is off, mate..
I read somewhere here that the security message is kinda bug by Samsung...
btw, are u using the original firmware?
If so, u will get that message.
Yes I'm using the original non rooted Rom, when I was 4.2.2 my Wi-Fi would also come on by timer even if the screen was off, that's why I was confused by it not coming on in 4.3
When in 4.2 I was using a rooted version, but decided to go official with 4.3
if i download the original fw and reinstall it with odin, will it wipe my apps / settings or will it keep them the same?
james_lpool said:
if i download the original fw and reinstall it with odin, will it wipe my apps / settings or will it keep them the same?
Click to expand...
Click to collapse
Yes..
maanz "L" said:
Yes..
Click to expand...
Click to collapse
Lol yes to which part of your answer?
james_lpool said:
Lol yes to which part of your answer?
Click to expand...
Click to collapse
Both. It will wipe yr apps and yr setting configurations.
I have the same problem of the wifi timer. I have noticed that the wifi timer only works when the phone is plugged in power
Nabucodonosor said:
I have the same problem of the wifi timer. I have noticed that the wifi timer only works when the phone is plugged in power
Click to expand...
Click to collapse
I eventually fixed the issue i was having by ticking the always allow scanning option in wifi > advanced options.
james_lpool said:
I eventually fixed the issue i was having by ticking the always allow scanning option in wifi > advanced options.
Click to expand...
Click to collapse
Thank you.
I tried as you suggest and it works well now but maybe scan wi fi always active discharge more battery. We'll see
Hopefully they will solve the problem with the upgrade to kitkat
Same with brand new i9506
james_lpool said:
thanks for your replies, ive done a bit more testing with it and have found that if i have my phone on when the timer comes on then the wifi does connect, its when the flip case is closed and the phone screen is off it doesnt seem to come on.
also i have also found that everytime the timer comes on i get a security message saying an application attempted to access system on your device, this has been blocked..
the wifi timer is the built in one though and not a 3rd part app, so not sure why thats saying that.
Click to expand...
Click to collapse
Hi!
I'm seing the exact same with a brand new GT-I9506, 4.3 pre-installed (XXUBML6), completely stock, no root, no odd 3rd party app. Anybody else seing the same for this specific model?
Rgds,
sten_amund
sten_amund said:
Hi!
I'm seing the exact same with a brand new GT-I9506, 4.3 pre-installed (XXUBML6), completely stock, no root, no odd 3rd party app. Anybody else seing the same for this specific model?
Rgds,
sten_amund
Click to expand...
Click to collapse
Sten, i fixed this by ticking the always allow scanning option in wifi > advanced options.
See if that works.
Thanks
james_lpool said:
Sten, i fixed this by ticking the always allow scanning option in wifi > advanced options.
See if that works.
Click to expand...
Click to collapse
Thanks James!
Can't believe how I missed that... It's pretty clearly stated in your above post.
Rgds,
sten_amund

Nexus 6P LTE won't turn off, even in safe mode. PLEASE HELP.

Hey,
I've had my 6P for more than 3 months now, and have experienced no issues - everything used to work fine.
But starting about a week or so ago, my data won't turn off, no matter what I do. The only way I can keep my data off is if I put it on airplane mode, and I can't do this, as I need to call and text. I've checked and unchecked the box a million times, rebooted into safe mode, factory reset my device, and when all else failed, get it replaced. This issue has not gone away, even on my replacement 6P. My data is being pissed away by background usage, and at this point, have to keep my phone on airplane mode all the time, meaning no texting or calling.
I'm on 6.0.1 with the February patch.
I've scoured the internet for solutions, but no one else seems to be experiencing this issue.
Please help me.
a) uninstall the apps that are "pissing away your data" in the background. Not difficult.
b) options - data usage - cellular data. click that off. if that's what you're doing and it keeps turning itself back on, on TWO different deviced it's something YOU are doing/have done to turn it back on. Likely the same garbage app that's draining your data in the background.
what do you have installed
Soulfly3 said:
a) uninstall the apps that are "pissing away your data" in the background. Not difficult.
b) options - data usage - cellular data. click that off. if that's what you're doing and it keeps turning itself back on, on TWO different deviced it's something YOU are doing/have done to turn it back on. Likely the same garbage app that's draining your data in the background.
what do you have installed
Click to expand...
Click to collapse
I'll delete an app, and check to see if the issue is gone, and reinstall if it isn't (obviously get rid of it if it's causing the issue). I'll go through all of the non-stock apps and report back.
Thanks for the reply!
Soulfly3 said:
a) uninstall the apps that are "pissing away your data" in the background. Not difficult.
b) options - data usage - cellular data. click that off. if that's what you're doing and it keeps turning itself back on, on TWO different deviced it's something YOU are doing/have done to turn it back on. Likely the same garbage app that's draining your data in the background.
what do you have installed
Click to expand...
Click to collapse
I went through every single one of my apps, and none of the apps seem to be causing the problem. Also, the problem remains on safe mode.
What now?
What cell provider do you have?
This is a known issue on project Fi, I've had it for several weeks as well. On Fi, it only does this if on T mobile, not Sprint. Not sure if other providers have the issue. I just received the March security update today and it didn't fix it.
Others with the issue:
*Apparently i can't post links, just go to this sub Reddit
ProjectFi/comments/48s407/data_wont_turn_off_apparently/?ref=readnext_7

S7 Edge Issues

Hi All,
I've had the S7 Edge now for 3 months and I am generally loving the phone. However I have a few issues that are happening continoulsy:
Bluetooth turns itself on and the volume of the phone mutes itself.
Wifi turns itself off during the night even though I've selected the option to keep it on. I will wake in the morning and the phone is using my mobile providers data.
I have read various threads to factory reset the phone which I will do if it resolves the issues but I want to ensure my Apps return with the data they currently have residing in them e.g. 1Password etc.
Hoping someone has some thoughts,
Thanks.
CL
Did those issues always occur or start only recently?
Hi,
From memory they have always been there. I've just lived with them but they are becoming annoying.
Thanks.
connorlennon said:
Hi,
From memory they have always been there. I've just lived with them but they are becoming annoying.
Thanks.
Click to expand...
Click to collapse
this is not a common issue and I believe you got a defective unit. you should take it back to make warranty claim
I'll have a word with Samsung support. I would have thought that the software was telling it to do these things.
connorlennon said:
From memory they have always been there. I've just lived with them but they are becoming annoying.
Click to expand...
Click to collapse
In the wifi settings, try disabling wifi smart network and setting also wifi always active on standby (the actual menu setting names might differ, I translated from italian).
themissionimpossible said:
In the wifi settings, try disabling wifi smart network and setting also wifi always active on standby (the actual menu setting names might differ, I translated from italian).
Click to expand...
Click to collapse
Unfortunately I've tried all of those to no avail. Today the phone has 4 times muted itself and in addition Bluetooth has turned itself on automatically. All bizarre!
Do you use the edge panel "My Places?" This can change those settings based on location.
neezy13 said:
Do you use the edge panel "My Places?" This can change those settings based on location.
Click to expand...
Click to collapse
Unfortunately not I don't use it. I wish I did as that may be an answer! It happens all over to be honest and isn't linked to a certain location. It's very odd as I can be using the phone and suddenly it turns mute on. Sometimes bluetooth will turn on with it and sometimes not. Its frustrating as I am now missing calls and texts.
Appreciate any feedback.
connorlennon said:
Hi All,
I've had the S7 Edge now for 3 months and I am generally loving the phone. However I have a few issues that are happening continoulsy:
Bluetooth turns itself on and the volume of the phone mutes itself.
Wifi turns itself off during the night even though I've selected the option to keep it on. I will wake in the morning and the phone is using my mobile providers data.
I have read various threads to factory reset the phone which I will do if it resolves the issues but I want to ensure my Apps return with the data they currently have residing in them e.g. 1Password etc.
Hoping someone has some thoughts,
Thanks.
CL
Click to expand...
Click to collapse
Apps - application manager - apps that can change system settings. (names my differ. Translated from my language). See if any user app that you installed is enabled in there or try troubleshoot by disable one at a time.
Faspaiso said:
Apps - application manager - apps that can change system settings. (names my differ. Translated from my language). See if any user app that you installed is enabled in there or try troubleshoot by disable one at a time.
Click to expand...
Click to collapse
Okay I've disabled them all for now. If things stop working I'll enable them one by one. There were a few that had access. Appreciate your help.
Just as an aside what is the best way to factory reset the phone and then reinstall the apps etc that I had installed. I'm thinking worst case if what you have proposed doesn't work? I had an iPhone prior to this and it was a pretty straight forward process.
Thanks.
connorlennon said:
Okay I've disabled them all for now. If things stop working I'll enable them one by one. There were a few that had access. Appreciate your help.
Just as an aside what is the best way to factory reset the phone and then reinstall the apps etc that I had installed. I'm thinking worst case if what you have proposed doesn't work? I had an iPhone prior to this and it was a pretty straight forward process.
Thanks.
Click to expand...
Click to collapse
I'm not TOTALLY sure, but I think that if you're logged in with your google account and go into settings->Backup and choose to backup to your google account, your app data should follow. After the backup is finished, factory reset and then when you log into your google account again you get an option to retrieve your old app+data.
Don't hang me up on this, as i'm not totally sure! But i THINK it works this way. Google at least mention app data in the decription, but well, not sure if everything follows.

"Settings has stopped" and "Settings keeps stopping"

Hi, its my first time writing here, but not using this forum.
First of all, sorry if my english is not good enough.
I have a Nexus 6P stock, without root or anything. This week I installed Android 7.1.2 from google beta program, after that, I was having draining battery issue, so, I checked the battery usage and discover that the Wi-Fi never stop, then, after reading on some blogs about this problem and found that I should go to WiFi setting and disable some option in "keep wifi on sleep", however, when i click on setting key, always appear this messages "Settings has stopped" and "Settings keeps stopping". Things I did:
1) Disable Wi-Fi, try clicking on setting key - still the problem
2) Restart on safe mode - still the problem
3) clean the cache from recovery mode - still the problem
Any other suggestions without restoring the cell phone?
Thanks in advance
frax2050 said:
Hi, its my first time writing here, but not using this forum.
First of all, sorry if my english is not good enough.
I have a Nexus 6P stock, without root or anything. This week I installed Android 7.1.2 from google beta program, after that, I was having draining battery issue, so, I checked the battery usage and discover that the Wi-Fi never stop, then, after reading on some blogs about this problem and found that I should go to WiFi setting and disable some option in "keep wifi on sleep", however, when i click on setting key, always appear this messages "Settings has stopped" and "Settings keeps stopping". Things I did:
1) Disable Wi-Fi, try clicking on setting key - still the problem
2) Restart on safe mode - still the problem
3) clean the cache from recovery mode - still the problem
Any other suggestions without restoring the cell phone?
Thanks in advance
Click to expand...
Click to collapse
Hi... The gear icon force close... It's a bug in this beta version, nothing you should worry about.
However, I have no idea for your battery drain...
5.1 said:
Hi... The gear icon force close... It's a bug in this beta version, nothing you should worry about.
However, I have no idea for your battery drain...
Click to expand...
Click to collapse
Thanks for your anwser!
I'm very upset with the battery drain, I hope the next update come soon and fix my problem.
frax2050 said:
Thanks for your anwser!
I'm very upset with the battery drain, I hope the next update come soon and fix my problem.
Click to expand...
Click to collapse
Have You tried with - Settings - Location - press the 3 dots - Scanning - And disableing everything there ?
So...if I can't access the wifi settings is there any way to disable the wifi optimization or otherwise prevent it from dropping a wifi connection that it detects has no internet?
frax2050 said:
Hi, its my first time writing here, but not using this forum.
First of all, sorry if my english is not good enough.
I have a Nexus 6P stock, without root or anything. This week I installed Android 7.1.2 from google beta program, after that, I was having draining battery issue, so, I checked the battery usage and discover that the Wi-Fi never stop, then, after reading on some blogs about this problem and found that I should go to WiFi setting and disable some option in "keep wifi on sleep", however, when i click on setting key, always appear this messages "Settings has stopped" and "Settings keeps stopping". Things I did:
1) Disable Wi-Fi, try clicking on setting key - still the problem
2) Restart on safe mode - still the problem
3) clean the cache from recovery mode - still the problem
Any other suggestions without restoring the cell phone?
Thanks in advance
Click to expand...
Click to collapse
Unfortunately the only thing that usually fixes that is a factory reset. And if that doesn't work it's a ROM issue. Even though it's a stock ROM it happens.
Your best bet is probably a factory reset at this point. Usually if Settings or another system app is crashing on Stock, something is pretty messed up. You could either opt out of the beta and it will wipe/downgrade for you, or you can download a factory image from Google and install it manually if you're so inclined.
I have the same issue on my s6 after it updated to Nougat. Settings crashes every time if I try to open wifi, no matter what. Already wiped system cache and started in safe mode, but the problem is still there. Has anybody figured out a solution to this?
Did you try what was suggested..... ?
rchtk said:
Did you try what was suggested..... ?
Click to expand...
Click to collapse
I tried everything except factory reset, which I don't want to do yet.
I have this problem but I'm running Nougat on a stock "International" Samsung Galaxy S7.
I've tried factory resetting which fixed the issue for a while, but now it's come back.
Possible Fix Found!
frax2050 said:
Any other suggestions without restoring the cell phone?
Click to expand...
Click to collapse
I may have found a possible fix for this issue. Head over to this Android Central Thread where I've been discussing the issue with some other people.
Good luck!

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