Alarms don't ring when phone is locked - Samsung Galaxy J3 (2016) Questions & Answers

Hello.
My dad recently bought Galaxy J3 2016.
Most alarms don't ring when phone is locked.
Resetting to factory settings doesn't fix that.
He sent his phone to warranty repair, but they couldn't fix that.
Any suggestions how to fix that?
My dad doesn't want to void warranty so i can't install custom rom.
Thanks in advance.

Mudzajan said:
Hello.
My dad recently bought Galaxy J3 2016.
Most alarms don't ring when phone is locked.
Resetting to factory settings doesn't fix that.
He sent his phone to warranty repair, but they couldn't fix that.
Any suggestions how to fix that?
My dad doesn't want to void warranty so i can't install custom rom.
Thanks in advance.
Click to expand...
Click to collapse
Model?

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mannok said:
Hi everyone, I got my S5 3 months ago and I regret that I didn't read the instruction carefully.
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-CALIBAN666- said:
Flash a firmware with Odin,than u have it like new,done.
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