Callers can't hear me? Phone acts like I hit mute. - T-Mobile Samsung Galaxy S7 Edge Questions & Answer

Very confused. New to the S7E. I've got the Tmobile G935T running APK1 stock firmware. Every now and then, while on a call, the people in talking to say they can't hear me, like I've pressed mute. Obviously I have not.
I can't make it happen. It just does randomly.
I've read some stuff about people sound randomly cutting out. But this is the caller not hearing me. I can still hear them.
Is it just me? Any advice?
Sent from my SM-G935T

I had the similar problem and searched for a resolve and a member posted that there was an adaptive sound setting that may help your phone conversations. I have the similar problem and there must be a patch or a work around for this bug.

serendipityguy said:
I had the similar problem and searched for a resolve and a member posted that there was an adaptive sound setting that may help your phone conversations. I have the similar problem and there must be a patch or a work around for this bug.
Click to expand...
Click to collapse
So I need to go thru the adaptive sound setup? I can't seem to find the thread (or post) your talking about.
Sent from my SM-G935T

Related

Incoming Call Ringer Problem?! (Just curious)

Wondering if anyone else is having this issue;
Anytime i receive an incoming call; the volume of the ringtone increases as the tone plays;
Not saying its a major issue; just curious if its a stock samsung issue; or if it is just my phone.
check your settings i believe you set up for ringing is for it to go up instead steady ring tone
It's your settings.
Sent from my SGH-T959 using XDA App
wheres it at in settings i cant seem to find it
I can't find that setting on mine and it does the same thing
U Flippin Idiot said:
I can't find that setting on mine and it does the same thing
Click to expand...
Click to collapse
Same issue here, and there is no setting for it in Sounds and Display.
Mine does the same thing!!! Anyone know how we fix this?
kjentink1 said:
Mine does the same thing!!! Anyone know how we fix this?
Click to expand...
Click to collapse
fix what? there isnt a problem, its normal.
I was going to say... This is not a problem. It's how the phone functions. It's meant to work that way.
Its not a problem for me just annoying! But you are right, I called Tmobile Today and the said thats just the way the phone is suppose to work Maybe They Will Fix It latter.........
Fix what... you called them.. That is how it is supposed to work.. No bug to fix.
From XDA App on SGS-Vibrant
I don't like it either. My ringtone speaks a phrase and the first four words are cut off. No phone I ever owned did this. It may be intentional programing but I see no benefit. I wouldn't consider it a bug. My guess is if you end up keeping the phone and waiting for a ROM with stock functionality, the annoyance will go away.

low in call volume

OK, everybody is claiming that low in call volume is fixed after 3/8 kernel, but try this: dial a number by keypad (with dial pad tones enabled) and make a call. listen to the volume level. Then disable dial pad tones and call again. there should be a huge difference in volume level. You can experiment the same thing by quickly enabling and disabling speakerphone while in a call. I guess the problem is, when a sound is played back (like a ringtone or dialpad tone) in call volume is reduced for a short time. This can be eliminated for outgoing calls by disabling dial pad tone or waiting 2 seconds before pressing call. But for incoming calls, even disabling ringtone is no good. I also tried LVH v3.6 to boost the in call volume but no good. I tried almost all builds, ROM and radio combinations. With the new kernels, all have this problem. The most important function for me is the phone part, anyone has a solution for this?
Did you really need to make a new thread for this? Couldn't this been posted in one of the -post your questions here- topic?
Fix: No, there's no obvious fix (yet). Best fix is to use the supplied (or custom) ear-piece. Never any problem with that.
I felt the need to make a new thread as the old threads were referring to old kernels and most people tend to read only the first post. I wanted to present my observations, which I believe are not stated before, in the original post. Sorry for bothering you and thanks for the info.
ozkaya said:
I felt the need to make a new thread as the old threads were referring to old kernels and most people tend to read only the first post. I wanted to present my observations, which I believe are not stated before, in the original post. Sorry for bothering you and thanks for the info.
Click to expand...
Click to collapse
I understand why you'd want to open a new thread for this, but this topic will just as much go down under as soon as it's solved or (more not-so-useless) threads get added later on.
Your observations + results could be stickied/hotlinked in the answer topic if they seem to be right-on the money. That way we keep it all nice and tidy, ánd more people would find a quick answer
I have the same exact problem. I hope there is a fix for this soon. Searched multiple times, but haven't found any answer.
I notice when you pick up an incoming call. The volume starts from soft and goes a little louder after about 2-3 seconds.
hi im also suffering from a low in call volume as well with my HD2 has there been any way to resolve this?
iam facing low rington and media volume , i can hardly hear my ringtone when on other room
I disagree with maseo I found this thread useful,
THANKS DUDE
Sent from my HTC HD2 using XDA App
hey, try this
when u wait for the other side to pick up the phone or u pressed the answer button when a call comes in
press on the Speaker button to use the speaker phone, then turn it off
repeat it again once
your volume will get lounder just like in WM.
Edit: oops. it was just a hardware failure, the front speaker had bad connection, there are another speaker in the chassis that worked.
thanks
i press the speaker on & off and then is more louder. i wish this will be fix soon.
IT WORKS!!
Hey, so I was/am having this problem but i tried the mute/unmute during a call and it worked. Incoming and outgoing. Only problem is seems to be low every new phone call. So i have to do the mute/unmute at the beginning of each call for it to be ok!
Hopefully there is a permanent fix soon?
Thanks for the post.
I have this same problem. I read somewhere someone having a fix on this.
One more thing, any of you guys had the robo-voice?
Got the same issue. Still no fix out there?

Person on the other end hears their voice back --- Help

Guys, since my 6p, almost every call I make or receive, the person on the other end tells me that they are hearing what they said back. It's like an echo of what they said. I head them perfect and no issues on my end.
Anyone else having this issue?
And to add, I'm trying calls with and without case and it doesn't make a difference. Sometimes the echo for the person on the other end goes away after few minutes but most of the time it stays for the entire conversation. I also just today tried whatsapp call but same issue. Very frustrating as everything else on the phone is perfect.
I had this yesterday on WhatsApp
Any ideas? I sure can't be the only one out there with this issue.
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
scoobiesnacks said:
It's a typical Google mic cancellation issue like the nexus 5 had. It will never be fixed.
Click to expand...
Click to collapse
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
mikevipsr said:
I have had the same issues. To fix I lower my volume all the way down then they say it's fine. The other option is to use speakerphone. I did read somewhere people are using their finger to cover the mic hole on the back. I'll try that today.
Click to expand...
Click to collapse
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Here is the best temporary fix. Use a headset with a built in mic.
Also, calls over internet are more likely to get echo. Try a regular phone call, no Google voice and such either, just a regular sim number based call.
Lepa79 said:
Keep me posted Mike. I'll try the volume, but I won't be able to hear them if volume is all the way down hehehehe
Click to expand...
Click to collapse
Covering the mic hole did help but if my volume was to high it would still do it. It's like the sound vibrations are getting picked up through the phone. Anyways I am rooted and romed. I may look into turning noise cancellation off.
I'm personally having this issue only when the back casing are attached to the phone or when i accidentally cover the back mic with my finger
Posting an update. It seems doing either one of the below fixes the echo callers on the other end are hearing:
1. Cover the mic at the back top of the phone during the call
2. Or Lower the volume to like half or three quarters of the way
I prefer option 2 and all is fine now.
Lepa79 said:
Doesn't look so typical as Internet/forum search brings nothing being reported regarding this on Nexus 6p. Don't care what's on Nexus 5.
The problem is specific to callers on the other end of the phone hearing themselves back when they speak.
Click to expand...
Click to collapse
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
gts24 said:
This is happening in quite a few different places:
http://www.techtimes.com/articles/1...one-google-says-it-is-investigating-issue.htm
http://forum.xda-developers.com/nexus-6p/help/people-tell-im-hard-to-hear-call-t3291011
http://forum.xda-developers.com/nexus-6p/help/nexus-6p-microphone-t3238695
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
https://www.reddit.com/r/Nexus6P/comments/3ui2i7/echo_when_talking/
https://www.reddit.com/r/Nexus6P/comments/4fh189/has_there_been_any_progress_on_in_call_echoing_or/
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
Just to name a few. I did the fix listed above because I was sick and tired of having everyone tell me they could hear themselves echoing while they talked to me.
Click to expand...
Click to collapse
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Lepa79 said:
Glad my post helped someone. Cheers!
Sent from my Nexus 6P using XDA-Developers mobile app
Click to expand...
Click to collapse
Long term have you had issues in busy places like airports, bars/restaurants? Do people complain of too much noise around you with noise cancelling turned off?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root ?
It might be due to phones calls over the internet such as advanced calling on Verizon...I had this issue too a while back but I read somewhere this could be the issue do I turned off of advanced calling(calling over the internet so while I'm on a call I can use the internet over 4g). This is quite annoying since I sometimes do need to use internet while I'm on a call but I think the echo problem is worse.
So far no one has complained about an echo since I turned off advanced calling when before purplpeople would complain or stop talking about every call. Hope this helps

People tell me I'm hard to hear on a call?

I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?
I have the same issue.
When I put the phone in my neck so I have my hands free, people tell me I'm very hard to hear, and it's perfect when I hold it in a normal position...
It's quite frustrating, as I sometimes need to have my hands free..
Same here
tele_jas said:
I don't talk a lot on the phone, so it's taken a couple months to find out this issue.... When I'm talking to someone on the phone, I have to hold the phone pressed up against my face and speak a little louder than I normally do.. If I pull it away any at all, people are always saying they can't hear me or I sound really muffled.
I just called my voice mail and left a message, and this is what I've discovered as well. I knew what I said, but had problems understanding myself unless I held it right up to my face and spoke slightly louder than I've had to do with any other phone.
I heard, back in December, this was an issue and was to be fixed on the next update.... I'm now on a M29P (January release) ROM and nothing has changed.
Has anyone found this to be an issue or have you found a work around/fix for this?
Click to expand...
Click to collapse
Same happen here, it's because the noise reduction micro that the nexus 6p has back, check the small hole on the back face of the phone, when you are in a call put your finger there and they will say the same "I cannot hear you well", there are tweaks on the forums, but I have not tested yet, I used to use the speakers instead
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
I had this with the very first call I made, but haven't had that complaint since
Sent from my Nexus 6P using Tapatalk
republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
do this. fixed mine and my mothers problem with calls being muffled
I can't fathom how this is still an issue. I get constant, i mean CONSTANT echo. People stating they hear themselves when they talk to me. I finally downloaded build prop editor as instructed here and edited persist.audio.fluence.voicecall=false as shown here. I have yet to test but it can't possibly get worse than EVERY DAMN CALL not working. Seriously , this is a phone, the tech for calls was perfected only a decade or more ago ?
https://www.reddit.com/r/Nexus6P/comments/3rxsko/fix_bad_voice_quality_in_calls_rooted_devices/
http://www.digitaltrends.com/android/nexus-6p-microphone-issues-calls-youre-not-alone/
Look at all the people citing this as an issue here:
https://productforums.google.com/forum/#!topic/nexus/g70qCHkqLA4
ncsuwolfs said:
do this. fixed mine and my mothers problem with calls being muffled
Click to expand...
Click to collapse
Do you have any issues when in busy areas like restaurants, bars, airports etc?
the issue is still persist even after the June OTA. is there any way we can contact Google or Huawei to fix this issue permanently ?
I really love the phone but this issue is frustrating as it is a basic need in any phone. phone calls must be ok. how it can be fixed without root.
Have the issue here too even after June update. Will be rooting to edit build prop to see if it helps since I'm not sure I'll get much of any help from Huawei's support.
republicano said:
If the phone is like 6 inches away they cant hear me, it's a noise cancelling issue, too strict.
Change in build.prop from true to disable noise cancelling.
persist.audio.fluence.voicecall=false
Click to expand...
Click to collapse
Thanks for sharing this info I jus did the edit
Sent from my Nexus 6P using Tapatalk

Incoming calls - buzzing sound [video inside]

Hi,
I'm loving my OnePlus 5, but there is a strange behaviour with incoming calls. When the phone is ringing and vibrating, sometimes a really bad buzzing sound occurs every few seconds.
It doesn't happen with every call and I have absolutely no idea what's triggering it. I've thought about the vibration motor, but then it shouldn't only make that sound for some calls.
Anyone else with this issue?
Ok, I've done some tests and can easily reproduce the issue:
It happens when vibration is set to strong, like it is set default for calls, and the phone is lying somewhere. As soon as i touch the phone a little bit or take it in the hand, the sound stops. It cames definitely from the top (right?) of the phone.
It would be nice, if anyone could check if their phone makes the same noises. Either call your phone or simply go to vibrations settings.
I've made a video of the vibration sound on strong settings. Would anyone please be so kind to check it on his/her device? You can hear the strange noise pretty well.
OnePlus support told me it was normal.
https://youtu.be/GWT19K6jQiQ
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
Ichimarue said:
Just tried on mine, doesn't have the issue, the support is clearly ****ing with you. If i had this issue, I would just get nuts
Click to expand...
Click to collapse
Thanks for your reply. I've set vibration to medium as a workaround. It would have been hard to believe every device is doing this ugly noise, especially since you hear it with standard settings for incoming calls.
Nevertheless I'd appreciate any further feedback wether his/ her device is affected or not.
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
mohitraj.raj said:
Bro, I'd like to know if this issue got fixed for you? I am commenting because I started noticing this too.
Click to expand...
Click to collapse
I had to RMA the phone. Unfortunately it's the only solution.
I have 2 days left before my 10-day-replacement policy is over. You're saying, your replacement device doesn't have the issue?

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