loudspeaker audio problem - Google Pixel Guides, News, & Discussion

So this article just showed up on my Twitter feed, which is a bit of a coincidence because the issue described in the article is one I experienced today on my Pixel.
Basically there seems to be an issue with the loudspeaker producing static, clipping and distortion when playing certain audio at high volume.
I experienced it today when using android auto voice controls. The assistants voice talking back to me was incredibly distorted and clipped, and as such I couldn't understand her. Turning the volume down fixed the distortion but then couldn't be heard over the vehicle noise. I usually have the audio through my car speakers so have never noticed it before.
http://www.phonearena.com/news/Do-a...dio-issue-at-high-volume-levels-VIDEO_id89160
The article points out that a piano app and The Mummy trailer can recreate the problem. I've tried the trailer and indeed the problem persists at numerous points in the video.
Does any of your Pixel and Pixel XL devices suffer the same problem?
I expect it will be fixed in a patch buy just reducing the maximum volume, which to me is not an acceptable solution at all.

I have the same issue but it only happens in the YouTube app. I noticed this when I was playing music through YouTube and had the same sort of distortion in the low ends of the song at full volume. But, once I reduced the volume by one step it started to sound completely normal. However, the problem doesn't occur in PowerAmp or Phonograph at the max volume with the same song. Just hoping google would fix this issue. Sounds like a software problem to me.

My pixel works fine, I am on a custom kernel tho. No loudspeaker problem here.

I just played the video from YouTube - new mummy movie and at the highest volume, I do hear distortion, a lot. I have Pixel 5 inch which I received a week ago from google.

Mine is from verizon

Thanks fur the replies folks. It seems like this is a widespread problem. I've heard from someone who often has the problem when using Google nav on loudspeaker.
Hopefully Google are away of this and or a solution soon, whether software or hardware.

I was reading about the issue on Android Authority today and watched the video. Downloaded the piano app and experienced the same issue.

Google is aware of the issue fwiw...
https://productforums.google.com/forum/#!topic/phone-by-google/XDl52F-Np6o

Just a software issue. Problem not there is WETA rom.
Sent from my Pixel using Tapatalk

It seems Google have acknowledged that this is a hardware issue with some handsets.
http://indianexpress.com/article/te...hardware-problem-admits-company-4476684/lite/

...some handsets... ???? I have my 3rd Pixel and all of them had this issue.....

matias0385 said:
...some handsets... ???? I have my 3rd Pixel and all of them had this issue.....
Click to expand...
Click to collapse
Might as well wait till they make a public statement and see what's up.

Related

File seeking noise when listening to MP3?

Hi,
I'm new to this forum so please be kind
When I listen to MP3 I hear a high pitched whine as the player switches between songs. It only occurs for a second or two right before the music starts, is followed by some lower pitch crackling and then when the track is playing this high pitched noise is absent.
It's relative volume to the music is loud enough that it's pretty irritating.
Is this normal for the Xperia or should I be getting my handset replaced? It's an UK O2 xperia with the latest "leaked" rom loaded and using AKG k414p headphones
Thanks
Tome
First test it with different headphones. If it still occurs then, try another ROM.
This is not a generic bug, as I don't have the problem myself, nor have I seen anyone else post about it here (and trust me, if the problem arose more often, people would have).
So, test a few things and then come back to report =]
thanks
I've just checked with another set of headphones and I can still hear it
The problem occurs on both the original o2 rom and 1.03.931.8 which is the latest that i'm aware of.
I'll see if I can think of anything else to try.
Thanks
I think it is a general bug.
I know, my old SE W850i wasn't made by HTC, but it had the same issue.
It looks like a pink noise, and you don't hear it for very long, because after a few moments (1,5 sec or something) it just dies.. (Like a gate is fading it out)
Since it you can only hear it in a very quite place, it doesn't matter to me..
I'm not gonna use my X1 in places where I need high dynamics..
Have played about with it a bit more and found that the issue isn't as apparent at all when using the player on the Media Panel. I was previously using Pocket Player.
Hi!
Just to confirm: I Have that high pitched noise too. Just two seconds before next track starts.
No changes between R1AA and R2AA. Actually using Pocketplayer as SRSWOW HD disabled Windows Meadia Player Volume Control. Music on 8GB SDHC Card.
Bax
I got my xperia replaced and it would appear that my original handset was faulty. With the new one i can still hear a very quiet and very high pitched whine when it loads up the next track but this noise is in conspicous enough that i can live with it.
The original handset has a much louder high pitched pink noise and also noise like static, so if you're experiencing something like that you should get your handset replaced
looks like i spoke too soon.
This handset has also developed the popping static noise that the previous unit had looks like this could be a generic Xperia fault. It really is quite odd that it would work fine for a day and then develop the same fault as the previous unit.
I experience the same high pitched noise in my swedish X1. It seems to get a little less noticeable when using bigger headphones, but with IEMs it's pretty pronounced but yet acceptable. Another thing that is much more annoying is the cutting out in the beginning and end of songs. Is there a way to get gapless playback in TF3D mode (skinned wmp?) on the X1?
:-O
amazingly.... the file seek noise has been eliminated after I installed Touch-it v7!!!!
I'm happy with the x1 as a music player now but it does beg the question "why can't SE sort it out!!!" as it's evidently more likely a software issue rather than a hardware issue.

Audio on video not working

Hi All,
When i take video with my omnia 7, it tapes without any sound. Has anyone come across this problem.
Thanks
I've come across this problem myself. I was at Soundwave back in February and half my videos had no sound, but some DID. I couldn't explain it. So I tried to experiment with it at home and found that the videos had audio each time. Thinking it was just some sort of weird one off thing, I went and used to phone to record a video at Future Music. Again, some of the videos had audio, some didn't.
I thought maybe the problem was that the audio at the concert was too loud and the noise cancellation mic was thinking EVERYTHING was noise, so it was cancelling everything, so I tried experimenting with the video for a couple of days after that. Again, some had audio, but some didn't this time, even when the volume levels of the ambient noise was very quiet.
So, after looking into it some more, I read one theory that it has something to do with a bug in how the Omnia 7 disables the speaker when something is plugged in (possibly into the head phone jack? I don't remember). I haven't really been able to find confirmation of this, but I'm hoping that after updating the phone, the problem has gone away.
I'll come back and post my experience when I know for sure
Thanks Deemar,
I have exact same problem, however I have only ever had one recording that actually recorded sound as well.
All the others have no sound
anyone????
same problem too :/ but i noticed the mic stopped working in other apps too such as shazam - it seems to do this from time to time randomly! very weird and annoying! havent noticed since nodo thought?
I haven't had the opportunity to experiment much since NoDo. But the videos I HAVE recorded since then (a grand total of two) have had audio. Knock wood, the problem might be solved...

Mic issue? (muffled in video/audio chat).

Anyone experience any issues with Nexus 10 and its mic? I tested google voice and video chat with couple different people and they all had hard time hearing me. I had to talk louder than usual or even almost scream for them to hear me. They're reporting it always sounds muffled or the audio cuts off.
The video feed is coming in fine and I know my network connection isn't an issue. Wondering if anyone else is having similar issue and whether I should contact Google for a replacement.
Thanks!
Edit: Seems like I was able to figure out the issue. I removed the back panel and tested it and the audio is coming through fine. It seems the cover isn't aligned properly over the mic hole. I contacted Google and am getting it replaced.
bkforyou said:
Anyone experience any issues with Nexus 10 and its mic? I tested google voice and video chat with couple different people and they all had hard time hearing me. I had to talk louder than usual or even almost scream for them to hear me. They're reporting it always sounds muffled or the audio cuts off.
The video feed is coming in fine and I know my network connection isn't an issue. Wondering if anyone else is having similar issue and whether I should contact Google for a replacement.
Thanks!
Edit: Seems like I was able to figure out the issue. I removed the back panel and tested it and the audio is coming through fine. It seems the cover isn't aligned properly over the mic hole. I contacted Google and am getting it replaced.
Click to expand...
Click to collapse
So does it work now? My friend has just got one and whenever he calls me on Google Hanouts, his audio works for a few seconds, then gets muffled and choppy - I can't understand him at all......

[Q] Audio Jack Issues?

Just came across a disturbing report in a very recent Droid Life review of the Note 3 (from a list of N3 reviews posted on this forum) concerning "Audio Jack Issues". Anybody who treasures their hearing and uses their phablet for audio material (including movies, music, audiobooks, etc), especially using earbuds or headphones, might want to "listen up." The following is an excerpt from the review:
"...When listening to music through the 3.5mm jack, you are sometimes met with a very weak sound. It’s as if the sound of the music isn’t “full” or quite loud enough. Then, after a few minutes without touching anything while at full volume, the volume just explodes and you are left deafened by the surprise volume attack. Some people are pointing towards low-impedance headphones being the issue, but I have had the problem on multiple pairs of headphones, in-ear buds, through car decks, and everything else. It’s a very frustrating and reoccurring issue that I wish Samsung would find a cure for. Until then, I fear listening to music out of this device because I don’t want to go deaf. It might sound crazy, but it’s a very real issue that I experienced over the course of time I had the device."
I've had 3 Samsungs: a flip-phone a few years ago, a Fascinate 2 years ago, and currently Galaxy S3, and just preordered a Note 3. Of the three previous phones, two had infrequent but definitely-occurring audio issues where the volume changed unexpectedly. The flip phone blew out my ears once, and swore after that would never buy another Sammy (what a kidding-myself that turned out to be). What's unnerving is this seems to have appeared intermittently in multiple samsung phone models (the article reports yet another audio jack issue in the S4).
Chatted online with a VZW customer service rep. about this, who was really no help (wasn't her fault, i guess). She just regurgitated the company standard lines--14 days to return, restocking fee, can get a replacement if the problem occurs, etc. But she pretty much stated if there turns out to be a Note 3-specific issue, the customer is stuck with that model of phone; don't expect help from the carrier other than replacing with an identical unit might likely have the same problem; if you enjoy any kind of audio produced by the phone's audio jack, use it at your own risk. (Even more dicey is that it's intermittent--no guarantee you'll be able to demonstrate it to the carrier's service rep.)
Furthermore, i was one of those who got a free continuation of unlimited plan (thanks to the VZW ordering "system glitch" last weekend), which has been reported in the last day that VZW is going to honor contracts which show unlimited data. This rep completely contradicted that and claimed my data will be capped at 2gb at activation time. So with this diametrically-opposed chatter from VZW, what is one supposed to believe? Really suggests getting a satisfactory resolution from any carrier on a brand-specific phone problem like this to be wishful thinking.
Any thoughts or has anybody experienced thru-the-audio-jack sound issues with sammy phone products? My take is i'm not going to be on the bleeding edge of this one, too much of a hearing risk, cancelling preorder and wait for more reports on the N3 as time goes by.
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
I hope mine won't have this problem.
*wierd double post an hour later*
dareo said:
For sure something is wrong with mine. (tmobile N3) The output levels are maybe half or less what my N2 can put out. I have carefully setup audio systems in my house and car, and it is unusable. Its also not USB compatible with the new Kenwood KMM 100u deck that plays FLAC files. It must be a glitch they can fix, i hope! The jack SQ sucks right now.
Click to expand...
Click to collapse
I got that the first time you said it.
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Doesn't happen to me on N7player or PlayerPro. (nor on videos in Dice, MX or VLC.)
Try not using stock apps if you have the issue. Might just be a stock problem.
I can't test Google music, I disabled that. Stock player itself is too annoying for me to try.
Send From My Samsung Galaxy Note 3 N9005 Using Tapatalk
kanemari said:
im experiencing this too with an AU Telstra Note 3.
ive tested it a bit and it seems like its 2 separate things to me, but I could be wrong.
firstly it seems like all EQs either crash or just lose their settings at random moments. this can be things like between track changes or when the 3G signal drops out. if you go back into the EQ panel it will kick in again, almost like it was off and you've launched it again.. very annoying. ive verified this with both the stock EQ and noozxoide. the difference in volume is minimal though, its more quality / bass / whatever EQ you use.
the second part with the volume dropping out completely only happens to me between track changes. if i pause the music for a couple of seconds then play it again, it will play at normal volume. fast forwarding between tracks is the most obvious since every other track will be minimal volume, and the ones in-between normal volume.
ive only tested this with google music. although my phone isnt stock now, the same behaviour was there out of the box. using etymotic earbuds with reasonably high impedance but i doubt thats the issue since pause/replay fixes it.
Click to expand...
Click to collapse
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Silberpfeil3110 said:
Got the same here. N9005 with Google Play Music. Sometimes it's also (it seems) input-triggered. Sometimes when I push Menu or Back button, volume goes down and when I open Browser volume goes up. I know this sounds like voodoo and I'm completely crazy but I got this situation some times now.
With original sound files this problem came very often but after installing sound mod, it became seldom but not solved.
Annoying!
Click to expand...
Click to collapse
I actually moved to the stock sammy app since it was irritating me so much. i have to say though, that if you can be bothered syncing a playlist to your phone that the sound is much better through that... hard to pick fault with.
i set up galaxy adaptive sound first, which is the one that plays high med low tones through left and right channels on your headphones independently and lets you tune it. found a much more balanced tone coming out after that, to which I then applied higher bass EQ settings from within the sammy music player and it sounds pretty good. some distortion on really heavy bass tracks at high volume, but very nice otherwise. MUCH BETTER than variable bass and audio volume on the google music player.
i think samsung neglected to test the standard music APIs and borked them, but their own proprietary ones work fine. the adaptive music filter doesnt work in any player apart from the sammy one I read.
since i cant cross-flash regional roms without voiding knox warranty i havent tried the updated EU roms, but maybe they fix it there?
Experiencing same problem on my AT&T note 3. Google Music tracks will randomly apply a shoddy EQ setting that is either too loud or too soft. Then the next track will be normal. It explodes my ear drums constantly. I have the EQ set off also, but that doesn't seem to matter. Also unplugging and re plugging the headphone jack "fixes" the issue as well. I'm pretty annoyed by this problem.

Camera recording produces static noise - Anyone else?

Does anyone else's phone do this: if you record a video in a quiet room and then play it back on full volume, you will hear an audio static noise. My original plus 32GB Aluminum 6P and 2 RMA replacements all have this issue. I haven't seen much reporting about this so I don't know how widespread it is. It's even worse when you cast your google photos onto your TV.
Would be interested in someone with a sound proof room to try this. That would tell us if there is a sound there that the mic picks up but our ears just don't. Not that that fixes the problem...
Sent from my Nexus 6P using Tapatalk
I've also noticed that when playing back videos on photos.google.com it will not have as loud of a static noise. Maybe this is some software issue.
I've added a poll to see if it's just a select few phones that are doing this. I don't want to keep getting replacements if they are all broken
Static and clicking noise
I have the same issues as you. I recorded a video at night, while in bed, and I caught the issue. I can only heart it when I turn the volume up (~+75%). The reason I did this was because my phone has a buzz/click sound when I plug headphones into the 3.5mm jack. When I pay music or video, I can not hear the static.
Just picked up mine and I also have this issue. Hope it's a SW problem.
Yeah It only happens to my recorded videos after I turn up the volume as well
Still having issues with this. Can even hear static when using a voice recorder

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