Database Users

Hissing/static noise everytime G1 plays sound. Both speaker and headset. Just me?

I have a noise problem, I don't think it's quite the same as previously posted noise problems.
I get a hissinh/static noise from the phones speaker (on the back) and from headphones. It is only happening while the phone plays sound (and some seconds later). Every time I up or down the sound with the volume keys, there are noise coming out of the speaker for some seconds. Please report if you have the same issue, especially eith headphones.
I could live with the speaker-noise, it's not that big a deal.. What's worse is it is in the headphones. I have a quite low impedance set of in-ear plugs from creative (I am able to hear the hard drive spinning up in my old mp3-player, but no constant noise) Crap. I want to use the phone for music listening. Question is: software or hardware related? Using JF 1.51 ADP for the record
I hope it is hardware related - I bought mine off ebay, allthoug brand new and everything, I don't know how I would go about getting it fixed/a new one with no receipt. Shipping it back and forth to England isn't really tempting either.

It's not just you, it's piss-poor rf isolation on the audio outputs. Listening with bluetooth doesn't solve the issue either as bluetooth has its own noise.

Yeah, I have yet to listen to a decent pair of BT headsets.
So this is a known problem, and it's definitely a HW issue? The fact that it's only there when sound is played, and is also there with a headset (where shielding around connectors is not and should not be a problem at ALL) made me hope this was softwar related. Argh, what to do then? The sound quality despite this seemed prety decent, although a headache today prevents me from really listening to music and say for sure. Shame.
*Pondering refund options.*
Any chance of isolating around the connector and fixing this, if it is "airborne" caused noise, or will the noice enter the equation before the connector (cabling, sound chip)?
I will try with a relatively high impedance headset (sennheiser 555) and see if it is better there. But can't take them on the bus anyway. But a couple of Ωs could always be added somewhere along the cable and might do some good. Have to have the sound at the lowest levels with the in-ears. Maybe a software fix to lower the volume output will help? Or won't it, if RF noise is the cause?
red: I will buy this item and hope it helps. And will look into lowering the volume output when using headphones as well. Should be possible (atleast it usually is with tweaks in WinMo.)

I have similar problem with HTC Magic: forum.xda-developers.com/showthread.php?t=633035
Here is one more post regarding HTC Jade: forum.xda-developers.com/showthread.php?t=463365

Music playback issues: quality/noise, stutter

Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?

I have the same issue with the jumping at the beginning of a new track, haven't noticed the background noise though probably because I do listen to metal.
Maybe it has something to do with standard sd card or how the mp3 was created? I hope someone knows the answer.

Also:
Does anyone know if there is a graphic equaliser somewhere? Music seams to be too trebley (using Seinnhauser earphones), but I haven't been able to find anyway to adjust it

Forgot to mention: I used 192 kbit/s MP3s encoded by iTunes and portable AKG headphones. I'm going to try out the included earbuds when I get home, to see if they "equalize" anthing.

I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?

ghoonk said:
I'm listening to Rufus Wainwright's Hallejuah on my Hero now over a set of Sony MDR-NC22 Noise Cancelling Earphones (in-ear type) with the noise cancelling switched off. No background hiss. Could it be from your MP3?
Click to expand...
Click to collapse
That's possible of course, but I never noticed noise like this on my iPod. One other thing I'll try at home is listening to a WAV file and check for noise.

Send me the MP3 file and I'll load it up on my device now and let you know if I'm having any problems
my email address is my username @gmail.com

Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.

wossName said:
Ok, I tried the included earbuds, and the noise is much less pronounced than with my AKG headphones, but still audible. It starts as soon as the playback begins and stops about 2 seconds after I pause the music player. (I guess this is when the audio hardware shuts down.)
MP3 and WAV exhibit the same noise, so it's not encoding artefacts.
Click to expand...
Click to collapse
Is it a buzzing noise?

I'd describe it more like a hissing sound.
Edit: I have attached a sample MP3 (hissingat5.mp3) in a ZIP file. I can clearly hear a hissing sound around 0:05 when the music gets quiet and I'm not using the included earphones. Anyone else? (I've checked the original CD with the same headphones, there's definitely no noise on the recording.)

wossName said:
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
Click to expand...
Click to collapse
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?

I've found the music app struggles the most with low system resources and during the phones numerous "heavy lag" periods makes play back shutter or even stop altogether!
And god forbid you have more than five albums with bog standard 600x600 cover art... slow doesn't really describe it

mwatson said:
My ipod touch does this sometimes. I have to reboot the ipod and its fine after. Maybe its because they are low on memory. Have you got lots of apps running? Try taskiller and try again?
Click to expand...
Click to collapse
Good idea, that might be a reason.
I think I'll be sticking to my iPod for now, though. While the stuttering problem is probably fixable in software, I'm not so sure about the audio quality.

my music also lags(espacially in sleep mode.. it's ridicoulis)... it's so annoying.. something needs to be done about this... I've tryed to memory cards and the music lags on both.. one is fast and one is slow..

I've found that if I play music through the phone itself or my headphones, there's no problem. If i connect it to my little 2.1 speakers, songs stutter, jump, restart, skip etc CONSTANTLY. Any ideas why this could happen? The speakers work fine with everything else, afaik. And the Hero works fine with other stuff... guesses?
I also have the slight hiss for a few seconds. Sound quality is pretty average, but i have my awesome samsung P3 for that

Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only? thoe i have some stutter.. i use a Class 4 4GB Microsdcard.

skee^ said:
Im using a Philips SHB9000 stereobluetooth headset, theres no hiss in that, maybee its bound to wired only?
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Click to collapse
Yeah, since you're not using the Hero's audio hardware at all, I wouldn't expect there to be any noise.
BTW, how much does the bluetooth headset drain the battery? I was thinking of using one to solve this problem.

Lack of gapless playback is also a bummer for me. I might be going back to my Zune.

wossName said:
Hi all,
I got my Hero on Monday and I'm blown away by this phone so far!
The only not-so-great aspect I have found is the music playback:
1) There is a small amount of background noise when playing music, which is noticeable
in a quiet environment during low-volume parts of tracks. I don't always listen to Metal on the subway, so this is kind of a problem.
2) Sometimes, when listening to consecutive tracks of an album, there is a stutter when a new track starts. Haven't found a way to reproduce this reliably yet.
I was expecting to be able to ditch my iPod for the Hero, but I'm a little hesitant now. Does anyone else experience these issues?
Click to expand...
Click to collapse
Exactly the same as on my phone. I'm on my fifth Hero now and knew about the hiss already but this is the first to stutter. Exactly the same files, exactly the same memory card, exactly the same apps installed and running on the system.
No idea why one Hero has difficulty and others don't.

My Hero stutters even in the middle of songs on playback. I tried an alternate music player (nswPlayer) and it didn't help. I'm using mp3s but I think they're 320kbps. Maybe a re-encode would help?

Sound distortion playing music with some headphones

I have found some strange behaviour that i'm hoping someone else can test out on their Galaxy S.
I have found that some headphones seem to work fine with the phone for music playing but others result in the sound being distorted with the vocals being very faint as if the left and right channel are cancelling each other out (with vocals generally being on left and right channel).
The packaged Samsung headphones appear to work properly although the quality seems average. I tried my iPhone headphones but these resulted in the strange sound distortion described above. I also tried a pair of cheap Sennheiser which were a free give away with a purchase from Richer Sounds and they worked well. Another pair of no-name cheap headphones exhibited the same distortion problems as the iPhone headphones.
Oddly, the FM radio sounded ok with all the headphones, it's just the music player that has the problem. I have also tried a couple of other music apps including the doubletwist player to rule out the software.
I'm considering taking it back to the shop to swap for a replacement. I'd be grateful if anyone could try out some headphones (particularly iPhone ones) on their Galaxy S and report their results to see if this is just a quirk with my phone or the Galaxy S in general.
Many Thanks

I just need some clarification because I know that a headset, and not headphones, is delivered with the Iphone. If it was a headset then I might suspect that different Iphones use different polarity as opposed to Samsung. Try out the Samsung headset on the Iphone.
EDIT:
Obviously not the problem. I must have skipped over the radio experience.
I can't post a link to it, but I remembered that GSMArena did a thorough review of the SGS. If you find your way to it, go to page 6 and see the sound chart at the bottom. SGS is superior in sound to iPhone. Perhaps the iPhone headset/headphones and the cheap ones are not sufficient for the SGS? I'm guessing

I had a similar experience when I tried to use the Samsung Spica headset on my HTC Hero. It seems that it might be a difference in polarity as suggested above.
Does all the headsets that give distorted sounds have a microphone on them? (E.g. not headphones)

the iPhone's headphones have extremely high distortion regardless of the media using to play them. The SGS is probably just overpowering them because they are very loud headphones as well/easily powered.

No it's nothing to do with them being overpowered.
I have an expensive pair of etymotic in ear headphones that are exhibiting the very same problem. Strangely I found a fix. They have a microphone on them and pressing in the answer button on them seems to fix the problem. I have taped the button down now and everything works perfectly. The second that button is released though, everything goes back to being faint, muffled and distorted.
Odd!
PS. This isn't just with the music player. I noticed it first watching a video.

It sounds like Samsung has their own way of producing the 3.5mm port with regards to the microphone support.
The Samsung headset distorts music on my HTC Hero.
The HTC headset distorts music on my gfs Galaxy Spica

To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.

If its only showing up in the media player, check that you havent enabled the 5.1 button in the the top right of the player. This can really screw with the sound and entire frequency ranges can be lost. I'm guessing this is whats happening.
The default headphones work fine for me if a little tinny, but with my Senheissers, the results are very pleasing. Apart from a slight gap between tracks that should seemlessly play through, I prefer using it to my iPod Touch. Being able to change tracks and volume without unlocking is a nice feature.
I threw my iPod headphones out years ago, they're the most ridiculous design ever, with the cable tapping the inside sleeve all the time when you walk or run.

k2snowboards88 said:
To be clear, are you saying the problem only affects headsets with microphones? I have etymotic er4p headphones and it would be a deal breaker if they didn't work right with this phone.
Click to expand...
Click to collapse
It sounds like that the problem is with headsets with microphones, yes. Not sure if it happens with all 3rd party headsets w/ mic though.
Considering you have etymotic, and ClownShoes a few posts up have problems with this brand, I guess you're out of luck unless you wanna tape the answering button like he did.

The er4p is just headphones, so it sounds like i'm in luck.

Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.

sim87 said:
Got my GS a few days ago and im having exactly the same problem with the Etymotic hf2 Headset with mic. So yeah it looks like it the mic that causes the problems.
Click to expand...
Click to collapse
It's a little bit crude, but taping the button down does work.

I have the same issue with with Monster Studios even with the cable without the integrated mic. Would be great to have some sort of fix.

Headphone issues
Just thought I would post what I knew about the issue, both me and my dad purchased the same pair of headphones to use on mp3 players (the headphones are ultimate ears metro fi 220 vi's if I remember correctly, these have an in-line microphone as well as a single button for answering calls and to control music playback). Whilst I experienced no distortion when using them on my iPod Classic, my Dad's Creative player would produce the issues described above - he found that either taping the button down or slightly pulling the headphones out would solve the issue however it ended up annoying him so much that he went back to using another set of headphones.
I don't know what causes the issue but I just thought I would let people know

i have some sennsihaur sport headphones which work fine no problems. i also a monster fm transmitter in the car.. again no problesm.. just make sure the volume is not on max but 1 setting below max.

Hmmmm, a few problems here. Obviously the standard Samsung headphones are fine, no humming, no background noise. However if I connect the following:
1. Standard Apple iPhone (with mic) loads of background noise, humming etc
2. Shure (no mic) loads of background noise, humming etc
3. B&O (no mic) loads of background noise, humming etc
4. Shure (with mic adaptor) loads of background noise, humming etc greatly reduced by pressing the mute key.
Using the Shure adaptor with the others resulting in the same as 4.
Needless to say I'm not happy!

That's too bad. Not being able to use my Shure with the phone renders it useless for music and that IS important.

In the SERVICE MODE *#*#197328640#*#* there is an audio menu
there you can change the headset settings too like NR noise reducion.
i did not test and changed the settings but when i had the samsung omnia2 last year
i had some problems with my headset and fix it in in the sevice menu.
when you gonne do some tests write down the orginal settings before you try.
hope this will help some of you..... and post the results

im sure its the jack, cos the galaxy s has a 4pole trrs at left/right/mic/ground
iphone compatible headset have a 4pole trrs at left/right/ground/mic
thats why pressing the mic button clears up the sound as it closes the circuit
so it a matter of finding an adaptor that switches the mic and ground terminals
I have a tf10vi and im trying to diy one
will post the results

Just saw the post and thought I would check mine again, not that I noticed anything....anyway tried few songs and different types and all are sounding amazing, I use Sure 530 so music needs to be no lower than 256 to get the best out of the phones, most of my music tracks are 320bit.

Headphones - Hissing Noise

Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.

ZappiestOyster said:
Guys,
Another day, another observation. When you plug in the headphones, do you guys hear a hissing/static/white noise for a couple of seconds initially. I am able to reproduce this every time I plug in my headphones (tried three different sets). I am not too bothered by it because the noise dies after 2-3 seconds. I also witness the same behavior when I pause a song.
I guess I am raising the topic here because am not sure if this is common across all WP7 devices (thereby making this a WP7 issue), if it is only my phone, or if it is common across all Venue Pros.
Thanks for any input.
Click to expand...
Click to collapse
I get the same noise, but mine is constant. Whenever a sound plays, the white noise/hissing in the background comes up and continues for 5-10 seconds after the sound is played and then goes out. Then when another sound happens, it does it again.
It almost makes using headphones unbearable.
I've tried multiple sets of headphones too, it does it on them all.
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?

jfellows said:
I think it may have something to do with the curved top of the phone and the fact that the plug doesn't go all the way into the device.
Anybody else have a similar experience?
Click to expand...
Click to collapse
I don't think it's that - if the curved surface was the culprit, the sound wouldn't vanish after a few seconds. It almost seems like a software issue.
Thanks for confirming the behavior!

I only hear the hissing sound for a few seconds after plugging it in to the jack...

Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.

People I've called with the built in headphones/mic say the noise levels are so extreme they are unusable. Hopefully the free Bluetooth headset we're all getting will fix that issue...

Hello!
This is normal when companies use cheap DACs and amps for sound replication. The DAC turns on when you play sounds, and turns off when there's a period of no sound. If it's a cheap system, there's a noticeable base sound/noise that is added to your signal.
When you have music playing, that, of course, is drowned out by the music. Thus, you won't hear it unless you have really soft music, say, a few bars rest in your classical album or something.
The problem also is more noticeable with low impedance earphones (IEMs, for example).
A possible, easy way to fix this is to use an inline resistor/impedance cable on your headphones, since typically this noise does not vary with volume (in my experience). Then, you bump up the volume on your device... if it's powerful enough to do it. Otherwise, you'll have to inline resistor, a clean-sounding portable amplifier (powered by additional), and then your headphones. It gets pretty bulky...
Alternatively! Separate your music player and your phone. Unfortunately, the DVP has such a nice Zune interface. And still, with cheap music players you can hear the hiss if you're careful. I can hear this on iPods with my earphones still...
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!

linj said:
Sorry to hear about this! I was hoping that the sound quality would be decent. I might try to get an HD7 instead now...
Cheers!
Click to expand...
Click to collapse
Just to let you know, the HD7 does not have the hissing/static that the DVP does. I've tried the HD7, Samsung Focus and DVP and HD7 had the best sound quality in my opinion. The Focus sounds muffled compared to both HD7 and DVP.

I've got the same hissing noise on mine, but I think it's an issue with a crappy DAC as it's only there when there is sound. I was hoping to replace my Zune HD but there's no way that's gonna happen with this noise - it's AWFUL!
I'm really thinking about moving to a Samsung Focus. I loved this phone when I first got it, but over time I just uncover more and more I don't like.

Arcarsenal said:
Hearing a hissing on most smartphones is pretty common, in my experience. The better quality earphones you use the more you will notice it. The Nexus One did, the Venue Pro does, my N95 did a bit.
Click to expand...
Click to collapse
Very true. Almost every phone I've used has this. It's more noticeable on some phones than others but it's nothing unique to the DVP.

Bringing this back to the top, I've observed something on my new model, though I could have sworn the one I sent back for a refund did not have this problem...and it only occurs with earbuds, and not ear phones (I have a big pair of medium to high quality full-size Creative earphones, the buzzing is not audible at all with them.
Since this phone seems reasonably crash-free, I'm reluctant to press Dell for a replacement, especially if, viola, all the DVPs have this problem. Mine seems particularly loud, but that may be a combination of the Zune Premium earbuds I'm using and other factors. As others said, it vanishes briefly if you pause a song (like the sound output is switching off to save electricity or whatever) but resumes immediately. I might be better off just going through various earphones and finding a brand that's of at least the quality of my current earbuds but minimizes the effect.
EDIT: Additionally, lowering the volume simply makes it much more noticeable.

Strange static noise

I have noticed that when using the supplied earphones I can hear static background noise when I scroll through menus and buttons while music is playing. This only happens when music is activated and I can hear a low annoying fuzzy static that gets louder the more I scroll for example.
I can barely hear it when I put on headphones but can with earphones, seems quite strange wonder if anyone else experiences the same thing?

No one? Just try it, turn the volume down while listening to music then go to home screen and scroll left constantly or right and the hissing noise will get louder.
Audio chip or whatever must be quite crappy.

Restarted phone and can't seem to hear it now. Strange.

I'm glad that by talking to your self you've managed to fix this problem.

I spoke to myself to soon! Its back and I suspect it has something to do with the wifi sharing. As I activated kies air, uploaded a song, listened to song and hissing is back! argh.

jonkrav said:
I spoke to myself to soon! Its back and I suspect it has something to do with the wifi sharing. As I activated kies air, uploaded a song, listened to song and hissing is back! argh.
Click to expand...
Click to collapse
Try force stopping it? I've frozen most Samsung apps but even before then I had no problems at all with something like this tbh...although I don't use the stock music player.

I have annoying static background noise while using earphones, it can be better heard whilr using the phone when no music is playing.
This is a general issue or isolated cause?

I have this!!! I seem to get possibly some kind of audible distortion just before i play a song, and then when i pause the song and touch the screen it makes the weird static noise (and possibly when the song is playing as well, but its less identifiable). For me this noise only lasts for about 5 seconds after i have paused it and then stops. And yes, it also seems to be louder in earphones than headphones.
HAVE YOU FOUND A FIX? Firmware upgrades? Sent it back and got a replacement? what did you guys do? Let me know, thanks.

Could it be evp?
Sent from my GT-I9100 using Tapatalk

I installed the Backslash Kernel and THEN noticed this, rebooted and it went.
It came back a while after. I also unplugged the headphones with the music app running and the phone rebooted.
Re-flashed the CF-Root KG1 Kernel and it went away, not had any 'noise' or reboots since :/

I got a replacement from orange as this issue was too distracting. My replacement has just come, but exactly the same 'static noise while and after listening to music' issue is still here!!! Is this really what its like for everyone but people don't bother saying?
PDA: I9100BVKE2
PHONE: I9100BVKE2
CSC: I9100ORAKE2
BUILD INFO : Wed May 11 22:56:39
KERNAL VERSION: [email protected] #2
On my last phone i tried flashing to generic KE7 AND KF3 (using odin). Both seemed to make the sound last for not as long after i pause the music, but did not solve the issue. Will rooting the phone, using different kernals and whatnot fix this? Could it be a dodgy batch of phones from orange? (I have no knowledge of what rooting and kernals actually is, let alone what ones i should use)

I have also experienced this. It seems the screen is the problem since the noise is gone when the screen is off.
What headphones are you using?

I have used the supplied headphones, but i have also tried other headphones as well. All seem to give the same sound but possibly at varying levels of volume. Do you still have the problem?

I use the Sennheiser CX300 II and I do not experience it any longer.
It depends on the impedance of the headphones. If the impedance is 16 ohm I cannot hear it but on 12 ohm headphones it is pretty obvious (but they are able to play louder).
I have not tried the supplied ones myself because they ALWAYS sound awful but if you had a specific name for a proper headphone you have tried, you can easily find their impedance on the internet.

Hmm well i have tried my creative EP-630 headphones which have impedance of 16 Ohm and i can still hear the noise. I have used many terrible headphones on terrible 'mp3 players' over the years and i have never experienced this, so i don't see why i should now go out and buy some new headphones. Although if you are really saying that the Sennheiser CX300 II headphones completely cured your problem then it might be worth it? Was your problem exactly the same as the one i described? Cheers.

It's obviously a problem of the audio amp picking up electrical noise from the other components of the device. I'm skeptic that anything can be done to solve it.
I also can hear some faint background noise on mine when scroling the screen and using memory, but anyway it's very faint... not enough to bother even in quiet environments.

I have to agree, it's bad shielding in the design. Something we will all have to live with.
I notice it most between songs when listening to music. Each songs starts with a little blast of noise.

Hmmm well i've heard that with certain kernals it is not there. Also for me, simply changing to different stock firmware reduced the time that the static sound lasts after i pause a song, so surely that can mean it can be stopped altogether. Im not prepared to give up on this (yet).
I would be grateful for other information and reports from other people about this issue, even simply if you don't have it. :/

...anyone?

tgg12 said:
...anyone?
Click to expand...
Click to collapse
i have this problem too...
but i have found that it does with some earphones... i guess its a matter of shielding, as posted before.