I removed my 6p from its case and noticed the top left and right corners had chipped off between the screen glass and phone edge. I've never dropped the phone so pretty surprised this came from generally light handling. Anyone else have this?
I RMAd my old one but it had the exact same problem. The new one I have had for like 2 months and it already has the same problem, never drop it either
Yes, the corners appear to be the weakest physical areas of the phone. I've dropped mine multiple times naked in many different manners and the only noticeable blemish is a chipped top left corner. The silver strips also pick up light scratches easily.
I didn't have the issue until after I replaced the frame of my phone. The black frame had the color chipping off so I got a silver one off eBay and swapped it over, about a week later I noticed one corner had chipped. I know it's nothing I did during the swap because I do phone repairs for a living and everyone says I'm the best there is. What color frames is everyone else have that have the issue?
I have that problem too, but my phone did fall a few times.. (not naked though)
The build quality of the device is not as good as I've hoped
same. The build quality was questionable ever since release. I keep it in a case to avoid seeing that. As long as the screen doesn't fall out for another year, I'm good.
I've disagree completely with the build quality. I've have dropped mine several times and just a few dings. Nexus 6P is just as tough as any phone out there.
Never seen this problem and I've had mine in a Spigen rugged armor for the past 8 months I've owned it...
Related
Have any of you experienced any discoloration on the soft "rubber" like portions of the G2? I'm always really careful with the phone, and it's in a leather case full-time. However, I just noticed that I've got a black mark on the bottom of my phone; looks like the finish is wearing off.
I started getting a black mark on mine (before I got my replacement). I attributed it to the black dye on the inside fabric from my Cellet holster. I could get it off either.
I have since gotten a replacement (for a different issue), applied a full body skin, and switched to a holster with a grey interior.
The soft molded plastic parts of my phone are turning a yellowish green. It is happening most around the volume rocker and power switch. There's a topic at the T-Mobile forums about this. One person posted pictures of their phone and it is really bad.
A lot of other G2 owners are reporting the same thing.
I remember a while back someone posted pics of their brand new replacement G2 next to their used G2 and a lot of people commented on the color difference, wondering if something changed between the newer models. But it looks like these phones discolor badly after a while.
This sucks.
I had returned a G2 that turned a little greenish on me. I think it happened when I placed My G2 on top of my hot computer. I would also keep it away from heat and harsh chemicals such as alcohol.
I received a replacement one, and I installed zagg full body invisible shield on it.
Hmm. I don't have mine in a case.. Its usually in my hand, my front pocket (alone) it sitting on my desk or a table. I've not noticed any color issues. Sounds like the cases are doing it. Planning on getting Invisible shield put on mine but wondering if it makes it harder to hold on to? Too slick? I like the kind rubbery feeling, makes it stick in my hand better.
Sent from my T-Mobile G2 using Tapatalk
The invisible shield fullbody has a glossy film. If your hands are oily it will feel a little slippery. The it covers the G2 about 95%. The only part uncovered is the gray area around the keyboard.
The screen protector included with the invisible shield is terrible. There are some indention marks on the film from coins and pens on my pocket. It is scratch proof but not wrinkle or dent proof. If viewed on an angle, It makes me want to rip off the screen protector. I prefer the kinda matte finish screen protector that you could get from tmobile.
In addition, I would also avoid the black rubber snap on case you get from tmobile. The back case is so thick that the opening for the camera act as a funnel for keys and coins. I had a nasty horizontal gash on my camera screen on my first G2.
Bishybob said:
The soft molded plastic parts of my phone are turning a yellowish green. It is happening most around the volume rocker and power switch. There's a topic at the T-Mobile forums about this. One person posted pictures of their phone and it is really bad.
A lot of other G2 owners are reporting the same thing.
I remember a while back someone posted pics of their brand new replacement G2 next to their used G2 and a lot of people commented on the color difference, wondering if something changed between the newer models. But it looks like these phones discolor badly after a while.
This sucks.
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Click to collapse
I was the one that posted those pictures.
Does any one know any way to go about getting a replacement, I was an early adopter and pre ordered mine on sept 27th... and received it October 1st. My remorse period has passed a while ago and anyway I only started noticing this problem after my remorse period ended.
My hinge is okay and the random reboots were solved with the update. There are really no complaints besides this ridiculous discoloration.
http://forums.t-mobile.com/t5/T-Mobile-G2/G2-Discoloration/m-p/523792#M17474
I've noticed with my friend's G2, I got mines a week later, put the full body sealth sheild on it and mines not wearing out but his looks lighter than mine. And also he doesn't seem to have the yellow spots next to his keyboard while I do. WTF?
For anyone experiencing this issue a fix:
Take some q-tips, a cap of bleach, and a cap of hydrogen peroxide.
Dip a q-tip in the bleach cap, and blot it on a napkin. Rub the q-tip on the discolored rubberized parts of the phone, and let it dry. Take another q-tip, and dip in the hydrogen peroxide, and blot on a napkin. Rub the q-tip on the discolored rubberized parts of the phone.
Rinse, and repeat the procedure above until you are satisfied with the result. You should begin to notice that the "rubberized" parts of the phone you are working with will feel more "rubbery" again, instead of smooth.
Buy yourself a case for your G2, a screen protector, and enjoy.
As per the title.
I wouldn't mind, but I haven't been abusing the phone in any way. It has not been dropped, bumped in to or had anything placed or dropped on the screen. It has always been placed in a pouch after use and there is nothing inside the pouch that could scratch or chip it. But there it is, 1cm below the 'S' in Samsung - a 1mm diameter chip on the screen. It wasn't there yesterday, but it's there today.
I phoned Orange and told them, expecting to be told to take a running jump, but they are delivering a replacement handset to me tomorrow, so that is one bit of good news for me. A screen protector will then be applied ASAP!
Is this screen, purportedly made from Gorilla Glass, generally just ridiculously easy to chip and/or scratch? Or have I just been very unlucky? Or is Gorilla Glass just generally **** (which is the conclusion I am being drawn to after hearing plenty of scare stories regarding the latest HTC phones, and seeing a colleagues Desire S which is absolutely chipped and scratched to buggery)?
It's strange, but I've come from a HTC Desire after 18 months with no screen protector having ever been applied and being kept in a similar pouch to my GS2, and there isn't a mark on the screen...
Bizzare, i have mine a good few months now and have dropped it twice and it's fine, granted i have a case and a screen protector but i was hammered drunk the weekend and took my phone out of my pocket to answer a call in a crowded bar and someone barged by and the phone went out of my hand onto the floor face down, cue me picked it up and not a scratch on it so i have no idea what happened to yours mate for a phone so slim it's amazing, one only has to look at this video.
That can only be unlucky, I dropped mine down a flight of stairs in a pub and watched as it went like a £400 slinky with only a £3 ebay case to protect it and it was fine. The screen is pretty tough.
I've beat mind to death since release and nothing noticeable.
Sent from my GT-I9100 using Tapatalk
Sounds like a manufacturing defect in the glass more than anything else.
Its probably a good idea to use screen protectors and some form of a case to anyone else reading this that hasn't bottom one yet.
I'm not trying to be the "I told you so guy" (I hate people like that) but I was in the same situation as OP myself using a different phone, and I'd like to save someone else from suffering the same fate...
Sent from my MB860 using xda premium
donalgodon said:
Sounds like a manufacturing defect in the glass more than anything else.
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I'm inclined to agree. The phone certainly hasn't been mistreated in any way, so I can't think of any other reason for it to appear.
Dropped my phone yesterday onto solid flooring tiles at work and it just bounced a few times and not an issue.
It's a plus of the plastic used IMO. Yes it feels tacky but it's damn strong and absorbs force extremely well. Weight also helps.
I had my Galaxy Ace get a scratch in the top-left corner about .8cm long. Sure, Gorilla Glass seems more resistant to minor scratches you get from being in a pocket, but it's by no means invincible.
I scratched my screen on the 2nd day of having it just by it being in my jean pocket on its own. Since that I always put it in a soft case if I'm wearing jeans, but still managed to get another one in roughly the same place... I had my Desire for about 16 months and dropped it many times and no scratches on the screen lol typical. Can only see the scratches if I look for them though so not too bad.
defected glass is the biggest possibility. My GS2 unknownly got out of my pocket when I was sitting, but no scratch at all
Gorilla glass should have a somewhat higher surface hardness, that's all. Nothing magical about it, except the hype.
And increasing surface hardness usually makes a material more brittle, meaning it chips and cracks more easily (and dramatically).
You can't have it all...
Sent from my GT-I9100 using xda premium
Whether or not a gorilla glass, i always prefer to apply an invisible shield by zagg, as soon as i take out the phone off its box. I have seen the result and its tremendous.
One phone had shattered glass but because invisible shield was applied, touch screen was still usable and one phone fell off from about 10 feet hight and nothing happened to it as because of the same.
Just my two cents.
Cheers
my phones bn gud past 3 months.. i think u r "careless" bro
I also chipped my screen.. I had a bottle opener on my car keys and forgot which pocket 2 put them in. So they can get scratched quite easily although the chip is tiny. I think a pocket pouch would probably have prevented this. I love the slipperyness of the screen and will never cover it.
Sent from my GT-I9100 using xda premium
i actually have had the same thing happen to mine.mine cracked above the ear piece to the out side edge where the glass is at its thinnest point.i have a case and it hasnt been dropped.almost as if it was point loaded from underside of glass.pissed me off as i imported my phone on release.just learnt to live with it
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
this is really interesting
NK0d3R said:
Hello everyone. I've been using my S4 for quite some time now, almost a year. I always kept in its protective case and had a screen protector from day one. Never dropped it. Virtually no scratches on the screen protector. A few days ago I noticed something that looked a bit like cracks. I'm attaching some images, here's how I can describe them:
they're underneath the glass
there are no markings, scratches or anything on the surface of the glass or the screen protector in that area
the sensitivity of the digitizer has not been affected, nor has the display itself
they are advancing very slowly, the first day I noticed them the smaller ones were barely visible
they almost look like air pockets in the glue that keeps the display and digitizer together (?), cracks are not that wide i think
never buying a Samsung phone again
Is this a common/known issue ? I've seen and used tons of smart gadgets, but this is the first time I've encountered such issue.
Thank you
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Click to collapse
yeah thats the adhesive between screen and the glass peeling off..
Not sure what to do here. I could try to _gently_ apply some heat (via a hair dryer), but I think I rather send it to an authorized service. It's still under warranty and it's not my fault so they should fix it for free. It's not that much of an issue now, but it will kill it's resell value later. One thing to learn out of all this : Samsung - never again. Sony and LG look so much better now.
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Once I'll get home, I'll try to snap a picture with the screen protector raised. I don't want to remove it because it was a pain installing it. It is underneath the protective glass, I didn't even give it a thought that today was April 1st.
UXELLR said:
Voting for a 1.april fools joke. Seems like you've just scratched the top layer film. The clue is where
the scratch ends that has accumulated plastic (white dot)
Sorry to O.P if I'm wrong!
Click to expand...
Click to collapse
Ok, that's the best I could, it's not really confortable holding the camera while I lift the screen protector while I try to keep it in focus. These screen protectors tend to build a lot of moisture underneath them, never expected that. Anyway, you can probably see, the problem is not a scratch on the screen protector.
My bad, proof enough! I feel sorry for you, never seen that one before.
If you now you haven't done anything wrong the blame is on Samsung. Maybe you should go with your initial thought about sending it in under warranty.
Itcould be they have seen cases like this and know about the problem. Fixing yourself seems risky. There are guides
changing the touchscreenglass on youtube.
Good luck, wathewer you choose to do! Please report back to this thread if its get fixed or not.
I got my Nexus 6P a week from last Wednesday and everything has been fine. I have been researching cases and tempered glass screen protectors trying to find the best ones. In the meantime I have been treating my 6P like it was made of glass (Which I guess is part true) and always being cognizant of where I set it and how I move when it is in my pocket.
Long story short I was sitting on a friends hardwood floor in a new pair of pants and the phone slid out. It slid maybe two inches onto the floor, but it was face down. It wasn't until the next day I noticed two rather large scratches down the front, maybe an inch long. It's really noticeable with the screen off, and even a little noticeable with the screen on. With full brightness I can see slight discolored lines. I checked the phone under a bright light and also notice at least 5 other micro scratches all over the front.
I'm absolutely pissed and kicking myself for not waiting to use the phone until my case and screen protector got here. I guess I am just wondering if there is anything I can do. Can I somehow return the phone and buy a new one later? Will they notice the scratches and not accept it? If I can't do anything I suppose I'll have to live with it and just learn from this. I'm kind of surprised how easily it scratched given how hyped up Gorilla Glass 4 was. My Nexus 5 never had a screen protector and didn't scratch until the second year I had it.
itsTimmm said:
I got my Nexus 6P a week from last Wednesday and everything has been fine. I have been researching cases and tempered glass screen protectors trying to find the best ones. In the meantime I have been treating my 6P like it was made of glass (Which I guess is part true) and always being cognizant of where I set it and how I move when it is in my pocket.
Long story short I was sitting on a friends hardwood floor in a new pair of pants and the phone slid out. It slid maybe two inches onto the floor, but it was face down. It wasn't until the next day I noticed two rather large scratches down the front, maybe an inch long. It's really noticeable with the screen off, and even a little noticeable with the screen on. With full brightness I can see slight discolored lines. I checked the phone under a bright light and also notice at least 5 other micro scratches all over the front.
I'm absolutely pissed and kicking myself for not waiting to use the phone until my case and screen protector got here. I guess I am just wondering if there is anything I can do. Can I somehow return the phone and buy a new one later? Will they notice the scratches and not accept it? If I can't do anything I suppose I'll have to live with it and just learn from this. I'm kind of surprised how easily it scratched given how hyped up Gorilla Glass 4 was. My Nexus 5 never had a screen protector and didn't scratch until the second year I had it.
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Click to collapse
that is bs if the glass is that soft, seems like a defect to me.
i use this tg on my 6 and 6p, they are very nice. i bought about 5 or so different for the 6 to find out which one was best. this one was the clear winner for quality and proper fit. same seems true on the one i put on the 6p.
It was some sand. Unfortunately, though keys wont make a mark and you can take a knife to it without a trace, GG remains completely vulnerable to scratches from grains of sand.
mredamon said:
It was some sand. Unfortunately, though keys wont make a mark and you can take a knife to it without a trace, GG remains completely vulnerable to scratches from grains of sand.
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Click to collapse
Ugh, that's what I figured. Any way I can get a replacement from Google? Return it in this shape or convince them it's got a defect somehow?
I believe you have 14 days from the day you received it to return it if you are unhappy with it. No restrictions
PaisanNYC said:
That is committing fraud, and illegal subjects should not be discussed publicly on XDA.
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My apologies, that's not my intention at all. I should have worded it better. I'm just so frustrated with the situation and kicking myself for it.
Bummer, hope it works out for you...
mredamon said:
It was some sand. Unfortunately, though keys wont make a mark and you can take a knife to it without a trace, GG remains completely vulnerable to scratches from grains of sand.
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Click to collapse
itsTimmm said:
I got my Nexus 6P a week from last Wednesday and everything has been fine. I have been researching cases and tempered glass screen protectors trying to find the best ones. In the meantime I have been treating my 6P like it was made of glass (Which I guess is part true) and always being cognizant of where I set it and how I move when it is in my pocket.
Long story short I was sitting on a friends hardwood floor in a new pair of pants and the phone slid out. It slid maybe two inches onto the floor, but it was face down. It wasn't until the next day I noticed two rather large scratches down the front, maybe an inch long. It's really noticeable with the screen off, and even a little noticeable with the screen on. With full brightness I can see slight discolored lines. I checked the phone under a bright light and also notice at least 5 other micro scratches all over the front.
I'm absolutely pissed and kicking myself for not waiting to use the phone until my case and screen protector got here. I guess I am just wondering if there is anything I can do. Can I somehow return the phone and buy a new one later? Will they notice the scratches and not accept it? If I can't do anything I suppose I'll have to live with it and just learn from this. I'm kind of surprised how easily it scratched given how hyped up Gorilla Glass 4 was. My Nexus 5 never had a screen protector and didn't scratch until the second year I had it.
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Click to collapse
This. Saying this for so long. Metal is softer than glass. Not going to scratch it. The only thing that will is silica.. Dirt and sand, gravel, etc.. If it slid screen side down and there was sand grains on the floor it's just bad luck.
Sent from a 128th Legion Stormtrooper 6P
itsTimmm said:
Ugh, that's what I figured. Any way I can get a replacement from Google? Return it in this shape or convince them it's got a defect somehow?
Click to expand...
Click to collapse
If you got that $89 Nexus coverage, you get damage replacement x2 for 2 years. Deductible is I think $79.
Sent from my VS986 using Tapatalk
I had same issue, Google said they can't help at all. They told me to contact Huawei Support @ 888-548-2934,Saturday & Sunday / 8:00am-4:00pm /Pacific Standard Time. Their hours seem weird to me, but whatever. I'm going to give them a call this weekend, keep you posted.
Outch, that's why I preordered those tamp. Glasses that were like 25 cents on amazon months ago, they did not have sensor cut but still applied first day and waited like 2 weeks for replacements with cut at no charge.
I too learned from my nexus 5, which for my luck had scratches right by dead pixels, RMA no problem, did not know had dead pixels until I read online was one of the most common issues with N5, I just downloaded a dead pixel app from app store and did the tests, dead pixels and scratches the app showed me, good luck to get replacement, good luck to you too.
Easy answer is screnn protector. If your a reader of xda then theres plenty of warnings. Hope its not to bad.
Sent from my Nexus 6P using XDA Free mobile app
Wow that's unlucky, had mine for almost 2 weeks before my protectors arrived kept mine in one of my socks.
I work around football stadiums and not a single scratch from all that sand floating around in the pits and camera positions around the pitch but then it was buried in my pocket and a sock.
I never rock a phone without screen protectors for to long, I'd say you got unlucky same happened to my nexus 7 2 days after I got it.
I'd say if you can live with it let sleeping dogs lie, any chance its in the oliophobic coating ? If so give it a good clean with some very high proof IPA might clear it up but remove the layer.
Not really an issue if it helps then you slap a protector on.
each time I take my nexus 6p out of Spigen Rugged Armor case I am noticing tiny white dots which appears to be metal scrapping off from back and there are no signs of physical damage at all. device never dropped and I never keep it without case.
Please advise how to prevent and fix this issue and if anyone else is also facing the similar issue.
Your case is the exact reason for it happening. I used my 6p for like 3 months completely naked and it was in perfect condition. As soon as i started using case scratches began showing up on the back. The way i see it, some particle of dust or dirt gets inside the case, and because its so tight, its able to actually scratch the surface of metal.
Yes, its lint, dirt between the case and with the pressure like being in your pocket, I don't have a hard case so its not a big issue,
Should of gotten the aluminium version if it worried you.or get a skin wrap to add another layer.
I take my phone out and clean the case often. Being transparent I can see when it needs a clean.
This has never happened to my earlier phones, metal quality is really bad on this phone, best quality cases are causing issues, if i keep it woth case it'll turn into a dented metal piece in no time
willi9070 said:
This has never happened to my earlier phones, metal quality is really bad on this phone, best quality cases are causing issues, if i keep it woth case it'll turn into a dented metal piece in no time
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Click to collapse
First of all its not bending, its scratching the paint. Metal is fine, its the paint. Secondly just sell it if its such a big deal to you. Happened many times to me on different devices, nature of alluminium.
I have used my earlier phones for 3-4 years and they still don't have any visible scratches and nexus 6p being a premium phone has visible marks in just 4 months with gentle use and no falls, this is what i am not liking about this
Maybe you didnt use metal phones then? Cause i had htc one m8 which had briliant build quality, and sadly it was same story, full of scratches, because alluminium. Tho it wasnt visible so well, cause of silver color.
I experienced the same with a black One M7, and noticed the same with friends' iPhone ( except for the 6S' aluminum which is more durable).
Therefore I got a Silver 6P and only use Google's soft case when going to the seaside. No chipping on the back or sides, so far.
Skickat från min Nexus 6P via Tapatalk