Let the battle begin. - Verizon Note 7 Guides, News, & Discussion

When I pre-ordered my Note 7 I did it on a two-year contract while still maintaining my unlimited data. Then after the first recall they had to bill me for my replacement phone and then it proceeded to be a battle to get the credit back for that phone and now that that's all settled we begin the battle. My latest Verizon bill has a charge of just over $500 which would be the balance of the phone after the portion I paid to initiate my 2 year contract. I really don't think Verizon has thought this out I don't think they can just drop a bomb like this on a customer especially considering I signed a contract with them to give them x amount of dollars roughly 350 and maintain service through them on that phone for 2 years now they're trying to cancel that contract and force me to pay the balance mediately which I expressly refuse to do and I don't think legally they can make me I guess we'll have to wait and see. I'm pretty sure there's some kind of consumer protection that will not allow them to do this and I think they know what I keep getting higher up the food chain with no real answers. Today the Verizon rep offered to let me make payments on it I laughed at him but they won't see one penny of that money from me.
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Well I don't know if anybody cares but quick update I win the $500 charge that Verizon was trying to hit me with was the balance of the phone that was returned not the one that I have they screwed up in the way they process the return go figure.
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Did you return the phone? If so, was it through a Verizon store or through a return box? Also, aside from the $500 fiasco you just went through, did you get your refund for the device cost?

No I only returned the first recalled phone and they tried to Bill me $500 for the early termination fee because the return was processed incorrectly. I am keeping the second phone and my total out-of-pocket is roughly $300 and as of now I have no contract.
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I see. I'm in a similar situation as mine was with a two year contract as well. However, it's provided by my employer and the b2b rep forced me out of it. Was just wondering how your situation panned out.

I'm keeping mine and my fiancée's for a total cost of $0.00 [emoji16] the gave us our upgrades back and refunded the money from the original order.
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Related

Evo available on Wirefly for $189.99 with no MIR + $50 Bing Cashback

Well, I certainly woke up to a pleasant surprise. I've been stuck with having to buy the Evo on Wirefly to claim a hundred dollar savings I had won, only to see that the final price is thirty dollars lower than I expected! You pay $169.99 with a 35 dollar activation fee. There's no taxes, and the FedEx shipping is free.
For those of you wondering, Wirefly is a reputable place to purchase from. Two weeks ago, I purchased two blackberry Curves and a Hero from them with a new contract. They waived the activation fee via a promotion, shipped it within twenty four hours of ordering via two day FedEx for free, and the phones arrived in two days after it was shipped. The only problem is speaking to their sales department; it consists of nothing but overseas representatives who are difficult to understand at times and try to push device protection on your devices constantly. If you order online, though, there's absolutely no issues. They allow you to check on the status of your order, and include every detail of the purchase and plan in the sales receipt if you want to make changes.
Just thought I'd share this great deal .
Edit: Oh! I also forgot to mention that Wirefly is a partner of Bing Cashback. When you order through Bing, you get $50 cash back on your account. That brings the total cost of the device down to $119.99. Sounds good to me!
I have used Wirefly 3 times before and they are great! I am impatient and do not want to wait for my phone this time though haha
That sounds pretty awesome! I'm going to have to see what I can do with this one.
If ordering from them do you know if I can port a phone number?
ViViDboarder said:
That sounds pretty awesome! I'm going to have to see what I can do with this one.
If ordering from them do you know if I can port a phone number?
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Yes, you can port your phone number through them. I transferred my parent's and brother's numbers from Metro PCS to the Sprint phones without a problem.
I wonder what will happen if someone tries to upgrade who is not eligible for an upgrade and who is still on contract. I went through the motion of buying it there and the final price came to $180 or something. Wonder what would happen after I get the phone.
too bad you cant add a discount to the plans through wirefly..
guyver2077 said:
too bad you cant add a discount to the plans through wirefly..
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Yeah I wish we could add a discount to the plans through wirefly as I would get it through them if that were possible.., unless someone knows a way?
SMARTPHONEPC said:
Yeah I wish we could add a discount to the plans through wirefly as I would get it through them if that were possible.., unless someone knows a way?
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can't you just call up sprint once your order is processed to add the discount? nowhere in their terms state you can't add discount; it says you can't switch to a lower service plan, but adding a discount isn't lowering the service plan
here's the terms of their instant discount:
INSTANT DISCOUNTS
Wirefly promises you savings in the form of instant discounts with no rebates or gimmicks when you sign up for wireless carrier service. Delivering on this promise means that you must agree to maintain your agreement for a minimum of 6 months after activation. Deactivating your phone, or downgrading features or the rate plan, may lead to additional charges.
When you sign up for wireless carrier service through Wirefly, we discount your phone purchase price by an Equipment Discount amount ranging from $200 to $300. By ordering through Wirefly, you agree to repay this discount if, during the 181 days after your new equipment is activated, if you:
Fail to pay your balance due to your carrier each month
Disconnect this line of service
Transfer this equipment to another line of service
Change your carrier service rate plan to a lower monthly service rate plan
Deactivate the email/data feature if one was required at the point of purchase
Transfer/port an existing phone number from another account if this is a new line of service
Replace an existing account with this account if this is a new line of service
Return or exchange your phone and it is not in its original, new condition with no more than 30 minutes of usage
If you break any of these contract provisions, except as a result of a documented service quality issue related to the carrier service, you authorize us to charge your credit card in repayment of the Equipment Discount.
EDIT: they changed the price to $189.99
As of 4:30 this afternoon, Wirefly has officially run out of HTC Evos. The site lists the next shipment time in five to seven days. Fortunately, I was able to get my order placed at 4:00. Unless you really want that $50 rebate, I'd look toward other stores.
These things are selling out an alarming rate.
Now it says shipping within 20 days...
Oh man. Still $50 is probably worth it considering I still have my iPhone for the time being.
i know letstalk is getting shipment June 10, but they still have backorders they need to fulfill; don't know any other place where i can get it without waiting for the mail in rebate
sprint online store has them in stock and can receive in 2-5 days, but not willing to pay $1049 now and have to wait for rebates for 2-4 months
double post
Wirefly is awesome but never call and place an order over the phone.
gqstatus0685 said:
Wirefly is awesome but never call and place an order over the phone.
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You couldn't be more correct. I stupidly placed the order for my parents and brother via Wirefly's sales department via phone, and it was a horrendous experience. It took over an hour for the idiot to understand what I wanted, write my name down properly, and to shut up about the extended warranty and accessories.
That being said, that's what the online store is for. It's just like the rest of them.
Also, wow. Shipping within 20 days? I was 15 minutes away from having to wait a month for my Evo to arrive? Insane.
I got lucky and got my order in before they raised the price. 169 + 50 bing cash back plus avoiding 45$ in taxes here in CA. It arrives tomorrow =).
Darth Duane said:
I got lucky and got my order in before they raised the price. 169 + 50 bing cash back plus avoiding 45$ in taxes here in CA. It arrives tomorrow =).
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Holy crap, shut up! Mine is arriving tomorrow as well! . Of course, I placed my order when it was back at $189.99, but it's still a great deal.
Any idea what'd happen if I tried to order this even though I'm not eligible for an upgrade from Sprint? I'm trying to see if I can grab one of these to participate in development. Although, I'm not sure I'm willing to blow $450 for the privilege.
Ok. I'm on Wirefly and I want to add this phone as a new line on a family plan.
I am seeing:
Service Plan: $9.99/month
Sprint Data Pack - mobile web, web-based email, and basic Sprint TV/Music: $15.00/month
4G Premium Data: $10.00/month
What's that $15/month part? If my family is already on the Any Mobile Any Time with data included, is that required?
I want to try and put this in ASAP!
sidepart said:
Any idea what'd happen if I tried to order this even though I'm not eligible for an upgrade from Sprint? I'm trying to see if I can grab one of these to participate in development. Although, I'm not sure I'm willing to blow $450 for the privilege.
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It does look like I can get this for $189 (+$50 bing cashback) if I select that I would like to extend my contract with Sprint. I'm a little curious about this, you'd think that I shouldn't be able to do this, but at the same time Wirefly probably has no idea that I started my contract in November 09. I'm just worried about what happens when I get the phone! Is no one the wiser? Do people just not know? Maybe I should try this out and give you all an update as to the outcome. I'm willing to bet if there's some kind of foul up and a cancellation charge appears on my account, I could possibly settle it with Sprint feigning ignorance. It's not like I want to jump ship or anything after all, I like Sprint.
Hope you find out. I'm on my hero and not due for upgrade or anything... I wanna upgrade to evolution from hero, but don't have hundreds of dollars
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Hey I made a bet about possible bestbuy etf's, help me win

A friend of mine and myself got into a bit of a disagreement last night over bestbuy etfs. Long story short he got a phone from bb cancelled the service and kept the phone. Will bb come after him with a etf?
I know sprint didn't charge him a etf but will bb come after him for a etf! I made a $75 bet with him that bb would come after him with a seperate etf. But he showed me his receipt/contract paperwork and other than the info about sprint etf, there's NOTHING that states anything about bb etfs. And he paid with cash so its not like bb can just charge his credit card. I searched google and everything and really didnt find any info on this. I know companies like wirefly, letstalk etc charge their own etf if you cancel service and don't return the device. Which they even indicate when you go through their application process and is also indicated in their paperwork.
So my question is, am I out of $75? Did I just lose this bet against this fool...lol? If someone have any insight into this, it'll help me out a lot. I'd love to show him some post that bb is going to come after him. So let me know what you all think.
This was sent shifting on my EVO Shift 4G using Tapatalk
plmiller0905 said:
A friend of mine and myself got into a bit of a disagreement last night over bestbuy etfs. Long story short he got a phone from bb cancelled the service and kept the phone. Will bb come after him with a etf?
I know sprint didn't charge him a etf but will bb come after him for a etf! I made a $75 bet with him that bb would come after him with a seperate etf. But he showed me his receipt/contract paperwork and other than the info about sprint etf, there's NOTHING that states anything about bb etfs. And he paid with cash so its not like bb can just charge his credit card. I searched google and everything and really didnt find any info on this. I know companies like wirefly, letstalk etc charge their own etf if you cancel service and don't return the device. Which they even indicate when you go through their application process and is also indicated in their paperwork.
So my question is, am I out of $75? Did I just lose this bet against this fool...lol? If someone have any insight into this, it'll help me out a lot. I'd love to show him some post that bb is going to come after him. So let me know what you all think.
This was sent shifting on my EVO Shift 4G using Tapatalk
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I believe you lost yourself 75 bucks .... as far as I can remember when you purchase an item from a store that authorized to sale the item you are only under contract with the item provider.
Bestbuy typically give you instant rebates at the register because they send their rebates directly to the manufacturers and not the provider. Hence it is no lost to them only the provider who takes the hit
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craigbailey1986 said:
I believe you lost yourself 75 bucks .... as far as I can remember when you purchase an item from a store that authorized to sale the item you are only under contract with the item provider.
Bestbuy typically give you instant rebates at the register because they send their rebates directly to the manufacturers and not the provider. Hence it is no lost to them only the provider who takes the hit
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Wow..are you serious. I kinda thought that I may lose the bet because there was nothing mentioned in the paperwork about a bb etf and if it was I didn't find it. I thought bb was just like wirefly and letstalk.com when it comes to cancelling service. But like I said sprint cancelled the service with no questions asked. Oh well...if I lose, I'll pay up...lol.
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plmiller0905 said:
Wow..are you serious. I kinda thought that I may lose the bet because there was nothing mentioned in the paperwork about a bb etf and if it was I didn't find it. I thought bb was just like wirefly and letstalk.com when it comes to cancelling service. But like I said sprint cancelled the service with no questions asked. Oh well...if I lose, I'll pay up...lol.
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from my knowledge you don't sign a contract with BB, just sprint
Are you your friend's personal accountant or money manager? I mean even if he gets an ETF all he has to do is say he didn't and collect your money lol
deathsled said:
Are you your friend's personal accountant or money manager? I mean even if he gets an ETF all he has to do is say he didn't and collect your money lol
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No I'm not...and he better not play me like that...lol. We made bets before in the past and he paid up....
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Sorry dude but as an employee of bb mobile I can tell you that you just lost $75. An etf is strictly through the carrier. After the contract is signed we have no part in it.
nyclone03 said:
Sorry dude but as an employee of bb mobile I can tell you that you just lost $75. An etf is strictly through the carrier. After the contract is signed we have no part in it.
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Ok..then...look like I'll be paying up.
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ETF
If anything he will get a Sprint etf. It wont show up for a month or 2 as was the case when I switched From At&t. Best buy is in the cell phone business, not the carrier business which subsidizes the cost of the phone so they cannot charge an etf
Clarify the bet with him because I'm sure Sprint didn't give him a hassle about canceling but he will get a separate bill from Sprint for the remainder of his contract. Around $200 for early cancellation.
You said he paid cash. did he pay the whole amount or contract price, and did he cancel in the first 30 days? Not sure if BB does does the same but the store I got mine from told me if I canceled without returning the phone they would charge me an additional $250 for it.
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Not sure how Best Buy works, but I know that where I work, if you sign a contract and cancel, and DON'T bring the phone back to us, we charge a portion of the total cost.. I can't remember the amount, but that's how we do it..
Well what he did was call sprint and cancelled the service. Sprint didn't hassle him because he's well within his 30 days so they cancelled it with no questions asked. They said that he wouldn't be charge any SPRINT etf. However, he will have to pay for what he used prior to cancelling the service.
I am over his house watching the football game right now and had a chance to look at the paperwork again. And I just don't see anything that indicates a bb etf. Everything I see is in regards to sprint etf, that's it. I just thought that bb is like wirefly and letstalk. That is you have to return the device within a certain time frame if you cancel service or you'll be charged their etf. But I'm starting to think that's not the case.
Plus when I bought the Nexus S and tried to cancel my service with T-mobile, I tried to cancel my service like 3 days after I got the phone and I had to go to bb so that they can give tmobile some code that informs them that I returned the device. Sprint doesn't have a system like that. Which I know because I bought an Epic from Radioshack like 2 months ago and I returned it like 2 weeks later. However, before I took it back to radioshack, I called sprint to cancel the line that the Epic was on and they cancelled it with no questions asked again. Radioshack gave me my money back and I went to Sprint and bought me a brand new Evo for full price, I believe $500.
Oh well, I'll be paying $75 this Friday. thanks everyone for all your responses.
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Cole28 said:
You said he paid cash. did he pay the whole amount or contract price, and did he cancel in the first 30 days? Not sure if BB does does the same but the store I got mine from told me if I canceled without returning the phone they would charge me an additional $250 for it.
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He paid contract price. But even if they told him about a possible bb etf if he were to cancel service and not return the device, its not indicated anywhere in the paperwork. They gave him copies of everything he signed and and not one indicates a bb etf.
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This is an interesting scenario, especially if the device was paid for by cash.
Although the receipt has his sprint info, I don't think BB can go after sprint to collect anything, as they are an authorized third party seller in this case.
Now, there is this clause on the receipt under SERVICE AND SERVICE OPTIONS
....Thank you for purchasing your sprint phone and service at Best Buy. If you wish to change or cancel your Service please return with your phone to a best buy store.
As stated previously, BB is not in the carrier business, they are merely a third party reseller of sprint products. Also, nowhere on the receipt is anything else stipulated regarding cancellation of service and potential fees that may be charged [by best buy].
So, this may very well fall through the cracks.
Btw, some other resellers such as amazon and wirefly do have clauses that say if you cancel service within 180 days, you will be charged additional etf's outside of what the carrier may charge you.
ymmv.
Subscribed! <popcorn emoticon>
I believe Sprint will send a bill, and if he does not pay they will lock the ESN.
I can't speak for Best Buy since I've never worked there but I know Radioshack (and CompUSA before they went out of business) charge their own etfs if the service was cancelled within 90 days without the device being returned. At CompUSA you would get a separate paper contract about this additional etf. At Radioshack you get an electronic contract that shows up on the Verifone credit card device that requires the customer to read and sign that mentions this separate etf. I'm not sure if this is also mentioned on the receipt or not, I've never actually read it.
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This is something Sprint has recently changed. Anytime a new account (within 30 days) is going to cancelled, the phone must be returned to the original point of purchase, meaning if he purchased it at BB, Sprint will not cancel the service, Best Buy has to contact NSS and have them process the 30-day cancellation. In your particular instance, if someone at Sprint cancelled them, he got lucky. In normal instances, your friend would not be allowed to cancel over the phone, meaning if he kept the phone past 30 days he'd be under contract with Sprint and then your friend would be charged $200 ETF if he chose to cancel or keep receiving Sprint bills until his account was disconnected and sent to collections.
Your friend, was really lucky to have spoken with a new hire that mistakingly cancelled the account (or line).

Off contract at ATT stores

Once again, Att is pissing me off... They don't sell off contract at the stores... Man.. they are so lame...
i wouldn't be surprised considering stocks are scarce enough
Huh?
I bought mine off contract at the store this am. Corporate store too. Not even a sideways glance.
They only had 10 shipped, 5 of each color, and two for displays..
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I will never go into an AT&T store again. I needed a replacement sim for my iPad and they refused to give me one without buying an F'n accessory, the cheapest one was $26. I just ordered one off Amazon for $4. From now on, it's the online store or Amazon.
Call customer service and complain. AT&T is not supposed to do that, but some stores do it anyway.
Wow. I manage an AT&T store in norcal and I have never heard of either of those complaints. We do free SIM cards (sometimes we ask for $10 on iPad or micro Sims cuz they cost us) and off contract phones. You have to realize that the reps earn commission from contacts so the rep probably didn't want to waste his time. I really don't agree with that but next time just ask for a manager.
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lessthanzach said:
Wow. I manage an AT&T store in norcal and I have never heard of either of those complaints. We do free SIM cards (sometimes we ask for $10 on iPad or micro Sims cuz they cost us) and off contract phones. You have to realize that the reps earn commission from contacts so the rep probably didn't want to waste his time. I really don't agree with that but next time just ask for a manager.
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how much commission do you guys make?
Next time call up att. They'll ship you a new one for free or put credit on your account to get it free at the store. While my corporation store also moaned when I had them get att on the line they handed the similar card over.
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hexproject said:
Once again, Att is pissing me off... They don't sell off contract at the stores... Man.. they are so lame...
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That does not sound right...I would check a different store. The sales rep may make a commission on the contract but ATT the company makes money from the no commitment price on the phone and not the subsidy. Short term thinking is what dooms companies...
I bought mine off contract from amazon for 549. I don't even have AT&T account. Just StraightTalk.
samven582 said:
how much commission do you guys make?
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I suppose that is pretty relative to store volume, phone type and features on type account. It's not much, you really have to sell several phones per day to get a decent comm check.
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Corporate stores SHOULD do the sim replacement for free, no questions asked. If they refused, time to call in and complain.
As for selling the phone full price, reps don't make ANY commission on a no commitment sale, they get paid on the contract and the accessories. So they probably wanted to horde the phones while the supply was scarce, giving it only to those customers they were getting paid on. I know when Sprint released the first EVO, we were under strict orders from corporate to not sell them at full price until the second week of release. I doubt AT&T passed out those orders, but something to think about.
They don't make any commissions on none contract sales but they also don't need to spend their time setting up the account. It's like buying a candy bar at 7-Eleven. Once they're done with the transaction, they can go on to help the next contract customer.
Probably less to do with time and more to do with scarcity.
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kitsVA said:
I bought mine off contract from amazon for 549. I don't even have AT&T account. Just StraightTalk.
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Thank you soo much! After that Verizon BS, I had to consider going to a provider that was honestly my absolute last option .. AT&T .. and I refreshed on Amazon before midnight and they didn't have the white 16gb available .. but I checked again after I read your post an hour ago and there she was .. $549, 2-day shipping, no tax
I'll pray for the Verizon folks .. Meanwhile ... I will be crossing my fingers for solid HSPA+/LTE coverage and Happily flashing on Tuesday
Ohhh .. and Amazon has a 30-Day return policy to go with that Off Contract ... #Winning!!
Same here, corporate att store in lynnwood wa. Guy refused to sell the phone for no commitment price. Not only that, he said they wouldn't be able to sell them without a contract for seven months or so. I guess I could get a manger and raise hell but why bother. Here in Washington, sales tax is almost 10% so I would have ended paying 605 no commitment price. I guess I can get one on craigslist cheaper and no taxes. Lame thing is, amazon charges sales tax in washington, provided that its sold by amazon itself.
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nohcho said:
Same here, corporate att store in lynnwood wa. Guy refused to sell the phone for no commitment price. Not only that, he said they wouldn't be able to sell them without a contract for seven months or so. I guess I could get a manger and raise hell but why bother. Here in Washington, sales tax is almost 10% so I would have ended paying 605 no commitment price. I guess I can get one on craigslist cheaper and no taxes. Lame thing is, amazon charges sales tax in washington, provided that its sold by amazon itself.
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Bummer ... Amazon is suppose to be charging sales tax in California next year. I've been ABUSING my Prime Membership ..

Sprint doing early upgrade program?

Att,verizon, and t mobile all making it possible to upgrade every 6 months or with verizon I believe its a year, any one herd of any news of sprint doing this? I would love that, because phones do need a upgrade every 3-6 months, I would definitely be willing to pay an extra 10 or 15$ to be able to do this
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I just wish Sprint would bring back their BTA (bill to account) option. I don't mind paying full price for a phone if I have a month or two in which to pay it and with the BTA feature, if I scheduled a purchase just right (day after a new billing cycle started) I had two billing periods before it was due.
I'm not sure Sprint will go down the early upgrade road since they've taken the unprecedented step of offering the unlimited data forever plans but time will tell.
being a former sprint rep, they do have an early upgrade program but it's a little bit different. So basically your upgrade or discounted pricing is in exchange for 2 year contract. Phones normally MSRP from 450-650 for the smartphones. So what sprint does occasionally and it's based purely on the account, as well as payment history, tenure, and other factors (from what I've been told), they have an upgrade now offer. Instead of having to pay the full MSRP on the device, you would have an upgrade now amount that could range from 50 bucks to 275. The way that the program works is that you would pay that upgrade now amount and by doing so it would get you to your upgrade pricing. It is NOT buying out your contract. Simply means you are upgrade eligible. So say you have a 50 dollar upgrade now and you wanted to get the GS4 which retails at 249.99 before the 50.00 mail in rebate (which would bring it to 199.99), you would basically be paying the 249.99 for the device, and then an additional 50 bucks which is your upgrade now offer bringing the OTD price to 299.99 before tax, but you still get the 50 dollar mail in rebate. Another thing about the program, I would not be an MOD EDIT to the rep about this program too, because company policy says that this is supposed to be a one time offer, and if you do not accept it, we are "technically" supposed to click a little box that says decline offer, and then you just have to wait til your normal upgrade time. At least in my store we don't normally do that, unless the customer is irate or gets escalated, we leave it on there for the customer. Also, sometimes the upgrade now ill drop as it gets closer to your 20-month upgrade date, but sometimes it will not. Also, at least in corporate stores, we have to do everything in the same transaction, so you cannot pay the 50 bucks, then run to best buy and get the phone for cheaper. People have gotten fired for that, and our DM highly emphasizes this. Another thing you can do is cross upgrade, which means using someone elses upgrade, so if you have someone on the same account and want to use their upgrade if you know they don't plan on upgrading for a while, or even someone on a different account, then you can use their upgrades. one thing to note though when cross-upgrading, you WILL lose your mail in rebate. Hope that helps!
---------- Post added at 08:26 PM ---------- Previous post was at 08:23 PM ----------
And you can BTA still, however you can only do accessories on consumer accounts. If you have a business, you can BTA devices and accessories. So if you have a Tax ID or self employed, by all means, GET A BUSINESS ACCOUNT! lol
Esoteric68 said:
I just wish Sprint would bring back their BTA (bill to account) option. I don't mind paying full price for a phone if I have a month or two in which to pay it and with the BTA feature, if I scheduled a purchase just right (day after a new billing cycle started) I had two billing periods before it was due.
I'm not sure Sprint will go down the early upgrade road since they've taken the unprecedented step of offering the unlimited data forever plans but time will tell.
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I just use the best buy credit card works just as good, no intrest if paid in 18 months
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mista_k said:
being a former sprint rep, they do have an early upgrade program but it's a little bit different. So basically your upgrade or discounted pricing is in exchange for 2 year contract. Phones normally MSRP from 450-650 for the smartphones. So what sprint does occasionally and it's based purely on the account, as well as payment history, tenure, and other factors (from what I've been told), they have an upgrade now offer. Instead of having to pay the full MSRP on the device, you would have an upgrade now amount that could range from 50 bucks to 275. The way that the program works is that you would pay that upgrade now amount and by doing so it would get you to your upgrade pricing. It is NOT buying out your contract. Simply means you are upgrade eligible. So say you have a 50 dollar upgrade now and you wanted to get the GS4 which retails at 249.99 before the 50.00 mail in rebate (which would bring it to 199.99), you would basically be paying the 249.99 for the device, and then an additional 50 bucks which is your upgrade now offer bringing the OTD price to 299.99 before tax, but you still get the 50 dollar mail in rebate. Another thing about the program, I would not be an asshole to the rep about this program too, because company policy says that this is supposed to be a one time offer, and if you do not accept it, we are "technically" supposed to click a little box that says decline offer, and then you just have to wait til your normal upgrade time. At least in my store we don't normally do that, unless the customer is irate or gets escalated, we leave it on there for the customer. Also, sometimes the upgrade now ill drop as it gets closer to your 20-month upgrade date, but sometimes it will not. Also, at least in corporate stores, we have to do everything in the same transaction, so you cannot pay the 50 bucks, then run to best buy and get the phone for cheaper. People have gotten fired for that, and our DM highly emphasizes this. Another thing you can do is cross upgrade, which means using someone elses upgrade, so if you have someone on the same account and want to use their upgrade if you know they don't plan on upgrading for a while, or even someone on a different account, then you can use their upgrades. one thing to note though when cross-upgrading, you WILL lose your mail in rebate. Hope that helps!
---------- Post added at 08:26 PM ---------- Previous post was at 08:23 PM ----------
And you can BTA still, however you can only do accessories on consumer accounts. If you have a business, you can BTA devices and accessories. So if you have a Tax ID or self employed, by all means, GET A BUSINESS ACCOUNT! lol
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I knew about paying the fee but with t mobile I like it cause you just pay 10$ extra, and your able to just simply exchange your phone for a new one
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Kinda/sorta related to this is something we learned a few weeks ago: Sprint apparently offers the ability to "gift" an upgrade... I'm not sure I got the explanation exactly right, but basically it looks like if you're eligible for an upgrade, but someone else on your account isn't, you can give them your upgrade at any time.
In addition, we learned another nifty "trick"... if you have multiple lines on your account with different contract dates, you can, if the dates work out, in a sense upgrade both phones each year! Here's how it works...
This year, my wife and I had SGS3's, my two kids had some old Nexus'... we went in to the local Sprint store and upgraded my kids' phones to the SGS4, since they were eligible... but my wife and I were not for another year... we couldn't very well have our kids having better phones then us of course, so at the same time we had them swap our SGS3's with their new SGS4's... just literally change the lines on all four phones. Me and the wife got the SGS4's, the kids the SGS3's. As it turns out, the kids were SUPPOSED to have had the SGS4's for 30 days before they did the swap, that's apparently the rule, 30 days before you can do a line swap... but they let it go this time anyway since we had previously been told we could do the swap the same day but the waiting period wasn't mentioned.
Eh, whatever, the bottom line is that every year we can go in and effectively upgrade ALL FOUR phones... the kids will always get the hand-me-down's and be a cycle behind the latest models, but hell, an SGS3 is nothing to balk at today, and they'll be very happy with the SGS4's next year. If your contract dates are far enough apart like ours then you can do this too (if one person doesn't mind being one generation behind too). It's not illegal or against the rules at all
fzammetti said:
Kinda/sorta related to this is something we learned a few weeks ago: Sprint apparently offers the ability to "gift" an upgrade... I'm not sure I got the explanation exactly right, but basically it looks like if you're eligible for an upgrade, but someone else on your account isn't, you can give them your upgrade at any time.
In addition, we learned another nifty "trick"... if you have multiple lines on your account with different contract dates, you can, if the dates work out, in a sense upgrade both phones each year! Here's how it works...
This year, my wife and I had SGS3's, my two kids had some old Nexus'... we went in to the local Sprint store and upgraded my kids' phones to the SGS4, since they were eligible... but my wife and I were not for another year... we couldn't very well have our kids having better phones then us of course, so at the same time we had them swap our SGS3's with their new SGS4's... just literally change the lines on all four phones. Me and the wife got the SGS4's, the kids the SGS3's. As it turns out, the kids were SUPPOSED to have had the SGS4's for 30 days before they did the swap, that's apparently the rule, 30 days before you can do a line swap... but they let it go this time anyway since we had previously been told we could do the swap the same day but the waiting period wasn't mentioned.
Eh, whatever, the bottom line is that every year we can go in and effectively upgrade ALL FOUR phones... the kids will always get the hand-me-down's and be a cycle behind the latest models, but hell, an SGS3 is nothing to balk at today, and they'll be very happy with the SGS4's next year. If your contract dates are far enough apart like ours then you can do this too (if one person doesn't mind being one generation behind too). It's not illegal or against the rules at all
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That's funny. I got my SGS4 by adding a new line to my account and swapped the SGS4 on the new line with my SGS3 on my current line the night I got the phone. It's the only time I've done it so I don't know if the dude just didn't care or didn't know. Also...much like you, By the time the next Galaxy comes out either my line or my 2nd line will have an upgrade I'll be able to use. It's a nice system.
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To be elligible for the mail in rebate the purchase must remain on the line for which it was purchased on for 30 days..flip flopping them voids elligibity
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So you pay an additional $10 a month and they allow you to swap your phone for a new one? I didn't know you could do that. Guess is like paying io front for a new phone
cesardrgn said:
So you pay an additional $10 a month and they allow you to swap your phone for a new one? I didn't know you could do that. Guess is like paying io front for a new phone
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Yea but its cheaper. . Maybe in 2 years ill be jumping ship to T-mobile I just don't know since t mobiles signal seems iffy.. with sprint I get signal everywhere just slow(under 1mb/s) 3g data speed
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jrollercoasters said:
Yea but its cheaper. . Maybe in 2 years ill be jumping ship to T-mobile I just don't know since t mobiles signal seems iffy.. with sprint I get signal everywhere just slow(under 1mb/s) 3g data speed
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i did the early upgrade last year and they billed me the 150$ it cost to do the early upgrade.. so i only had to come to the store with the 200$ plus tax for the phone.. then i just tried to do one again they said i could.. but they stopped billing the $$$ its costs to upgrade.. they said it was 200 to early upgrade but they said they stopped billing that u have to come to the store with the money when u buy the phone.. so i said screw that! so i needed 250$ for the s4 plus 200$ to do the early upgrade.. i just ended up starting a new line to get the s4.. i should have just waited cause they put my other line in sesonal standby for 6 months.. but i dont have anyone to take over that over line when the 6 months is up.. so im screwed pretty much ill have to do a ETA which will be 350!! wish there was something i could do since im still keeping my s4 line.. 350$ is a bad hit.. will they give me time to pay the 350$ off.. cause i cant pay it at once.. ill could pay extra on my bill every month till its paid off tho.. if they let me
P.Mobile said:
i did the early upgrade last year and they billed me the 150$ it cost to do the early upgrade.. so i only had to come to the store with the 200$ plus tax for the phone.. then i just tried to do one again they said i could.. but they stopped billing the $$$ its costs to upgrade.. they said it was 200 to early upgrade but they said they stopped billing that u have to come to the store with the money when u buy the phone.. so i said screw that! so i needed 250$ for the s4 plus 200$ to do the early upgrade.. i just ended up starting a new line to get the s4.. i should have just waited cause they put my other line in sesonal standby for 6 months.. but i dont have anyone to take over that over line when the 6 months is up.. so im screwed pretty much ill have to do a ETA which will be 350!! wish there was something i could do since im still keeping my s4 line.. 350$ is a bad hit.. will they give me time to pay the 350$ off.. cause i cant pay it at once.. ill could pay extra on my bill every month till its paid off tho.. if they let me
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I would just call customer service and see what they can do, surprisingly sprint has really good customer service
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[Q] can the vzw tracking get a Person out of a contract?

I'm frustrated to say the least with vzw
Oh, if this the Wrong place for this sorry.
The lack of updates to the note 3 and the looking down on the note 3 that prevents me from taking it elsewhere without hassles.
I pay $150/mo for "America's best network" that drops to 3g if I go into any buildings in Las Vegas on the strip.
So is this tracking bull enough to cancel a contract early? Honestly I want to just go to. T-Mobile for their cheaper plans with no contract and just be done with this crazy bill and crap service.
My contract ends in August. I'm. Perpetually under employed and the contract I'm on for share everything started when I had my old. Job paying my bill every month.
Any ideas?
Just go ahead and switch to T-Mobile. They will pay your etf.
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Nightmare_24_7 said:
Just go ahead and switch to T-Mobile. They will pay your etf.
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If I trade my note 3, for a whopping $175 yes indeed, they'll pay the etf.
At this point without wonderful credit, T-Mobile wants me to pay half of any device up front so the $175 goes towards a T-Mobile device, of which the top end require me to have $300 up front.
So yes. They will pay the $150 etf and $175 device credit but that is a total of $325 and I'd like to imagine my note 3 as worth more on eBay.
Maybe just wait till the note 4. I like the oneplus but like the s-pen more.

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