Hi guys,
I've been using my Optimus 7 for barely a week now and I ran into this very annoying issue I've just discovered yesterday.
Every time i turn off the screen, it would turn itself back on(showing the lock screen), few seconds later the screen goes off, and then on again. It doesn't happen to me when I am using the phone, so it can't be the power button's fault. Restarting the phone does not help either.
My phone is unlocked with Chevron 7.
Anyone have any solutions?
Thanks in advance.
Having the same problem after 3 years of none. I have not downloaded anything in that 3 years as well as this is just used as a phone ( data is too expensive in rural Canada ). This only happens when the phone is not being used, when charging no problems, only when on battery does it do this, I guess no answer is coming if the original author had no answers for opver 4 years but any suggestions would be great.
Thanks all.
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
pedmond said:
No problems here. I suggest you do a factory reset and see if the problem still occurs. If it doesn't, one of the apps you installed is the culprit. If it does, I think you need a replacement.
Click to expand...
Click to collapse
Thank you for your replied and suggested help.
In fact, I did one time factory reset but after that the Note 4 still auto restarted.
When the phone was in my hand from the shop till now I did not install any program into it.
Anyone know why the phone will auto restart?
Thank you
Go back with your phone where you bought it and ask for a new one!
Maybe a faulty unit. It's their fault. You can plead a compensation tho'.
This was sent from my Lenovo A850 via XDA mobile app.
i have the same problem.mine is not restarting every 30 min but it makes twice a day.sometimes it shutdowns. (no reboot)i factory reset problems still there.i am now got out my memory card and testing.
same issue
tomboyed said:
Hi,
Everyone here, just got my new Galaxy Note 4 yesterday.
I have encountered this issue, the Note 4 will auto restart after not using it for a while, say 10 to 30 minutes it will auto restart. At first, I thought I was accidentally pressed the power button but I put it on my table not using it for a while it will auto restart.
Latest: I used the Note 4 to call my friend in the midst of the call, the phone auto restarted.
Till now, I still not yet install any program into the phone, still in its original condition.
Anyone here know what's wrong with my Note 4? or have experienced the similar problem in your other phone? How to solve it?
Could this hardware failure or software problem?
Thank you.
Click to expand...
Click to collapse
I am having the same issue, although I have installed some apps on my Note 4. Also, I tried uninstalling apps, and changed some settings. Every time it auto restarts, it reverts back to the settings from before, and shows all of the apps back on the device. I'm not sure what is going on with it, but it is extremely irritating. It doesn't seem to matter if I'm using the device or not. It's completely random.
Check to make sure your battery is seated properly (no loose contacts). Otherwise, it might be a faulty unit. A large batch of Nexus 7s had a similar issue and they all had to be sent in for a warranty repair.
after i removed my sd card and tested for 2 days no random restart and shutdowns.interesting.
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
Sent from my SPH-L710 using XDA Free mobile app
schlepprock said:
My FIL had an S4 that kept rebooting.. It turned out to be his SD card... FACT
/QUOTE]
I just got my phone today and I haven't put an SD card into it yet. The darn thing is still rebooting a couple of times per hour.
Click to expand...
Click to collapse
Hi there.. I'm from Indonesia... I got the same problem here... The store said it is because of the software.. But the technician not there yet to help...
Hi There
I have the same problem my phone is N910CQ (Turkish variant). I took it to the samsung service they kept the phone for 5 days and finally they said nothing was wrong with it but my problem still exist. So i tried everything possible that i can try. Nothing works so far. Wat if i install N910C firmware on my N910CQ because Antutu sees it as a N910C Can some one tell me if thats ok or not.
Note 4 random rebooting
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
I have the same problem, I do not have memory card inserted into the phone. It wakes me 3-4 times every night. The store sent it to a lab and they said that the phone is fine and does not have any problem. It drives me nuts.
Update
Burbank Jim said:
Greetings all,
I have had my T-Mobile Galaxy Note 4 for a little over a week and I absolutely love it except for the random reboots. The phone reboots randomly, often at at night while on the charger. That is really bad because everytime it does, it wakes me with the T-mobile jingle. I have started muting the audio at night to avoid being awakened by this but that means I cannt be reached by phone while it's muted. I have cleared the cache several times with no improvement and I have done a factory reset once and the problem persists. It seems entirely random. There was one day where I had no reboots. Most days it's a couple or so and one night it rebooted about 5 times durring the night wrecking my sleep. I do use an memory card and I just removed it today as a test. So far no reboots but it's only been a couple of hours so far. This is a significant problem and any help anyone can provide would be greatly appreciated. Likewise, I will post any progress I am able to make to this forum.
Thanks
Click to expand...
Click to collapse
Greetings again,
I returned my Note 4 to T-Mobile and got a brand new phone, and sim card. I have all my software loaded and configured as with the old Note 4 and it's been about 36 hours now with no reboot. If it doesn't happen in the next couple of days or so, I will probably be pretty confident that the problem is solved. I'll keep you updated.
OP, is it rooted? I have the unbranded Note 4 (SM-N910H), I've had mine rooted for 2 weeks and it kept randomly rebooting twice or so every 1-2 days, now I've removed the root and everything seems to be working fine with no reboots since 1 week. I hope this helps.
P.S. I've rooted using the CF Auto root.
Anyone knows why the root was causing random reboots for me? I've tried with knox disabled and enabled and with both options I get the same reboots.
Edit: Forgot to say that most of the random reboots happened while the phone was idle (screen off)
Thanks.
note 4 restarting
I have the same issue .. my note 4 is auto restarting... i use gear s all the time bu connecting it with note 4 via bluetooth and the phone randomly auto restarting .. yesrterday i didn't connect the gear s all the day and the phone works all the day fine and it didn't restart .. so i really don't know what is causing this problem ! Anyone can help?
Frustrating
I have a similar issue with the Note 4.
A few back, it randomly restarted and I lost half of my contacts and settings. I thought it was a one-off occurrence and re installed all my contacts and settings. Today, it kept restarting and hasn't started again. I called ATT and have asked for a replacement.
Hope the new one shapes up better than this. It sounds like there is a hardware defect in a lot of the phones.
Same here N910CQ, brand new one...
Dear community,
I own the phone since 1 1/2 years and so far I haven't had any problem, but since two days I have an issue with my N-900. My phone turns itself off several times per day. This happens when I don't use it for a while, or when I turn the screen off. Once it shut itself down, I can't even turn it on again. It behaves like a brick, it doesn't respond to any actions. Taking out the battery and put it in again, doesn't help. When I am lucky, it works after a while again, this can take between 5 minutes or half an hour. I already bought a new battery for the Note 3 and replaced the old one, it seemed like the most obvious reason, why I have this issue. Since I changed the battery yesterday the phone didn't make any issues, but this morning the problem occured again. So it can't be the battery. Currently I am doing a factory reset and reinstall android. My phone had been rooted. But smehow I think, it can't be a software related issue, otherwise it would be at least possible to turn the phone on all the time, wouldn't it?
Has anyone here exerpienced an issue like this before? Is it a hardware defect? If somebody had that issue before, what costs can I expect to fix it?
Thanks a lot guys!
Hello guys, my name is Mat I'm new here and this is my first message so thank you for the help available on the forum!!
I have had a Nexus 4 for 2 years now and I was very happy with it until 5.0.1 upgrade when the phone started to bug repeatedly.
My main problem here is the Back camera. First the flash started to turn on by itself and stay on, until I turn the phone off ! it could do this several times per day, very annoying.
2nd, the camera could not be turn on, it would display an error message saying the camera is not available. It seemed to be fixed when suddenly it's just impossible to take a photo. The camera turns on fine but it doesn't take any picture. It just stands there open, but impossible to take any image...
Finally, the battery started 2 days ago to just drains by itself although in plane mode and off at night. It stay charged maybe one hour then it empties itself straight to the 5% battery alert mode !!
Any help or clue of what I can do to fix this? or should i just considerate upgrading to a Windows Phone?
It seems like faulty hardware. Have you tried factory reset ? If the problem continues, take it to a repair center, or don't.
Just get a new battery and replace it yourself, man. Windows Phones are the plague in the smartphone world.
So I've looked at all the other threads on this topic already, and most of them were CM14.1 or CM14 issues... I'm running RR (as can be seen in my signature) on 3 of my S5's. 2 of them have been fine for almost a year with it. One of them isn't so happy
You turn it on... don't do hardly anything (i literally use it as a phone, imagine that?!?), no overclock/underclock or any root tools... just my standard MoodSMS app and the other standard minimal GAPPS
Could be 1 minute, could be 15 minutes, could be 3 hours, could be instant. I turn the device on, it works fine... Once I turn the screen off or it goes into sleep mode due to screen on time out, it never turns back on without battery pull. Also, sometimes it just randomly reboots and gets CRAZY hot
I'm chalking this up as a hardware issue, but I still wanted to ask others about it to see if maybe I'm just being stupid about something. This also is a Release Day Galaxy S5... so it is over 3 years old
Any experience with this kind of issue? if so, what did you do to try to fix it, or did you just get a new phone (i did personally, but I want to go back to my S5. Got a Nexus 6 and a 5C... ones too big, the others too small. S5 is perfect)
Post some logcats and dmsg logs?