Hello everyone. I've owned my 6p since it was first released and have used T-Mobile this whole time. Recently I noticed that no one was texting me so I decided to test it out and text myself and I was right . I wasn't receiving any messages. At the time I thought it might have been something to do with me running a custom ROM so I unrooted and went back to stock and still the same thing was happening. I can send messages but nothing comes back to me. I talked to T-Mobile for a few hours. Literally troubleshooting everything on their end and everything was fine. Full service and all. Now I've been looking all over online and have yet to find anything. The frustration is really getting to me. Has anyone else experienced anything like this before? Are there any setting in my 6p that I might need to check out? Please help me guys.
Again. I have full service bars with activated service. I can make calls browse the web and send messages. I'm just not receiving anything. Also I am using stock google messenge
Of the top of my mind, clear google msn cache and data, from configuration> apps> google messenger... also check in hangouts if u have it if the google messenger is the default app for sms..
Once a long time ago, the rom tool box was the default app for sms and instalation of apps, dunno why this happend.. hope it helps, also u can use a third party app for sms and check, or even the hangouts.
good luck.
Could you provide a screen shot of your selected APN?
V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
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Click to collapse
This. Check your apn against T-Mobile's settings.
V6iNSPIRE said:
Could you provide a screen shot of your selected APN?
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Click to collapse
I contacted T-Mobile and they went through all that with me and my apn was all correct. It's the same apn I've been using the whole time. Also to the guy who said clear cache I fully factory reset the whole phone and re installed every app. I would assume that would clear the cache? It's so frustrating cause everything seems to be working. It's like my phone wants to be stubborn and not receive messages lol
Can you try your SIM card with another phone?
Ok I fixed it. Very weird. I switched to 2g and all texts came through then went back to LTE and continued working
Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...
RomboyJ said:
Hey I have the same issue with my OnePlus 3. Stopped receiving sms 3 days ago. I can send sms just fine.
Like note3userr I had rooted my phone, so un-rooted it and did a factory reset, but the issue still persists.
I'm also on Tmobile, my selected APN is T-Mobile US (epc.tmobile.com)
Switched to 2G and back to 4G, as noteuserr suggested. The trick worked for me!
Weird as **** though...
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Click to collapse
Glad I can help man. Seems like it might be a T-Mobile thing. Very frustrating to deal with
Related
one of my friends is running the stock rom on tmo. This is her second hd2 as the first has issues and now this one when a sms is being sent it will send a blank txt. Has this been an issue with anyone? any help would be appreciated. thanks!!
I do have the same problem!!!!!!!!!!!!
no problem for me, did you try looking at all the sms and sending methods to see its correctly going to the server and stuff?
^ I have not its a friends and I will be checking it out later today, I guess its a problem when she sends longer sms that are more than 160 char's.
Network issue with Verizon/Altell at the moment...
Issue not specific to device type.
dwny said:
Network issue with Verizon/Altell at the moment...
Issue not specific to device type.
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Click to collapse
I think I actually had it happen too, this morning...I sent three texts to a friend this morning (yep, she's on Verizon), and they call came through blank except for the word "page"....so I think this validates that statement.
EDIT: However, she's been able to get texts and MMS both from me, instantly and completely, for the past hour or so...maybe it's cleared up now.
My buddy on Verizon was also receiving blank texts from me earlier today but they're fine now...that's what they get for being on verizon
So, I'm liking this phone so far, we switched from tmo and I went from a m8 to this. Two annoyances, first, is there any way at all to dim the soft button lights, only at night? OMG they were bright last night while laying in bed! From what I can find, it's either 100% or totally disabled. I don't mind them during the day, but not at night. That's just stupid to me.
And another, what I think is major annoyance that just happened. It seems Sprint pushed a bunch of apps down to my phone automatically! I went through all my apps to log in and do all the setup stuff and then rebooted my phone. Now all of a sudden, I've got music players, tv players, support chat, etc., all Sprint branded! WTF?!? Are they going to keep doing this? Is there a way to stop this?
And now another thing...
It turns out that I cannot send or receive picture messages while on wifi. Sprint doesn't seem to know why and is blaming my wifi connection. No, that's not it. It's not slow (100+mb), there are no connection limits, my wife can do this just fine on wifi, we could do it before, etc. WTF????
More info, just found that if I turn off WiFi Calling, things work fine. Never had this problem with tmo....
One last update on the mms issue. Looks like I can't send via wifi. I disabled mobile data and still have the problem. So, with Sprint or the S7 you can't send mms messages via wifi? What's up with that?
1. the lights can be shut off with an app called Galaxy Lights not sure they can be dimmed without root
2. Try package disabler pro you can disable all of those Sprint apps and they wont be in your app drawer
3. Not being able to send MMS is 100% the device, It has worked for me on every device Ive ever owned. Try a factory reset just in case something got botched on the intial set up.
Are you using hangouts to try and send mms? If so, try another messaging app.
Sent from my GT-N8013 using XDA Free mobile app
I like to use mysms as default messaging app, but MMS gets stuck when I use it for default app. I have to go back to stock messaging and it works just fine so something might be borked with 3rd party apps for MMS. Another problem is if you change from the default messaging app, notifications for unread text on the always on display stop working.
Try textra, it has an option for sending/receiving over WiFi, I'm not sure if it works with the always on feature.
Sent from my SM-G900P using Tapatalk
Matstarr said:
1. the lights can be shut off with an app called Galaxy Lights not sure they can be dimmed without root
2. Try package disabler pro you can disable all of those Sprint apps and they wont be in your app drawer
3. Not being able to send MMS is 100% the device, It has worked for me on every device Ive ever owned. Try a factory reset just in case something got botched on the intial set up.
Click to expand...
Click to collapse
1. Yeah, I don't want them off, just dimmed or maybe be able to turn off just at night automatically.
2. I'll look into that one. I'd rather remove them to free up space, but if that's not an option, then this is the next best best.
3. Ug, I literally spend most of the day yesterday configuring all my apps (signing in, settings, notifications, etc.); I really hate to reset and go through all that crap again.
shuka325 said:
Are you using hangouts to try and send mms? If so, try another messaging app.
Sent from my GT-N8013 using XDA Free mobile app
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Click to collapse
I've tried Hangouts and the Google Messenger app.
ned4spd8874 said:
1. Yeah, I don't want them off, just dimmed or maybe be able to turn off just at night automatically.
2. I'll look into that one. I'd rather remove them to free up space, but if that's not an option, then this is the next best best.
3. Ug, I literally spend most of the day yesterday configuring all my apps (signing in, settings, notifications, etc.); I really hate to reset and go through all that crap again.
I've tried Hangouts and the Google Messenger app.
Click to expand...
Click to collapse
For your mms issues, call or go to sprint. There may be an issues with hardware or settings.
Sent from my SM-G935P using Tapatalk
ned4spd8874 said:
So, I'm liking this phone so far, we switched from tmo and I went from a m8 to this. Two annoyances, first, is there any way at all to dim the soft button lights, only at night? OMG they were bright last night while laying in bed! From what I can find, it's either 100% or totally disabled. I don't mind them during the day, but not at night. That's just stupid to me.
And another, what I think is major annoyance that just happened. It seems Sprint pushed a bunch of apps down to my phone automatically! I went through all my apps to log in and do all the setup stuff and then rebooted my phone. Now all of a sudden, I've got music players, tv players, support chat, etc., all Sprint branded! WTF?!? Are they going to keep doing this? Is there a way to stop this?
And now another thing...
It turns out that I cannot send or receive picture messages while on wifi. Sprint doesn't seem to know why and is blaming my wifi connection. No, that's not it. It's not slow (100+mb), there are no connection limits, my wife can do this just fine on wifi, we could do it before, etc. WTF????
More info, just found that if I turn off WiFi Calling, things work fine. Never had this problem with tmo....
One last update on the mms issue. Looks like I can't send via wifi. I disabled mobile data and still have the problem. So, with Sprint or the S7 you can't send mms messages via wifi? What's up with that?
Click to expand...
Click to collapse
Try this for the mms. Dial ##72786# then let the phone do its thing
LeftyGR said:
For your mms issues, call or go to sprint. There may be an issues with hardware or settings.
Sent from my SM-G935P using Tapatalk
Click to expand...
Click to collapse
I went to the store today and after an hour and a half of them trying to figure it out and Googling it, they came to conclusion that it cannot be done. Can anyone with an S7 confirm that they can send a picture message over wifi alone or with wifi calling enabled? I don't believe their claims.
Soooperstar said:
Try this for the mms. Dial ##72786# then let the phone do its thing
Click to expand...
Click to collapse
Done that a few times now without help.
ned4spd8874 said:
I went to the store today and after an hour and a half of them trying to figure it out and Googling it, they came to conclusion that it cannot be done. Can anyone with an S7 confirm that they can send a picture message over wifi alone or with wifi calling enabled? I don't believe their claims.
Done that a few times now without help.
Click to expand...
Click to collapse
It does work on wifi alone, I shut my data off and sent a pic out via wifi no issues at all.
Matstarr said:
It does work on wifi alone, I shut my data off and sent a pic out via wifi no issues at all.
Click to expand...
Click to collapse
Thanks for verifying, what carrier are you on? I'm assuming Sprint, but want to verify.
I've been chatting with them on Twitter to their Sprint Cares account and they seem to be implying that it's because I'm on Sprint.
Im also on Sprint
Matstarr said:
Im also on Sprint
Click to expand...
Click to collapse
Thanks so much for testing this! Now It's time to whoop some sprint butt over this!
Well after talking to Sprint again and Samsung, it looks like it's an issue with Google Messages and Hangouts. Using the Samsung texting app, things work as expected. I thought I checked that before, but obviously not.
Much (but not all) of the Sprint bloatware can be uninstalled, not just disabled. Look at them one by one in the Application manager.
meyerweb said:
Much (but not all) of the Sprint bloatware can be uninstalled, not just disabled. Look at them one by one in the Application manager.
Click to expand...
Click to collapse
Yeah, I've been able to disable or remove most of it. But there are still a few lingering apps that I can't do either on. Also, they seem to like to push apps down to my phone. Just got something called sprint id the other day (just showed in the notification bar that it was installed). But I don't even see that in my app manager.
To start, I'm on Android 7.0 using the September security patch and am rooted.
Never had an issue with this phone before. Ever since yesterday morning I have not been able to receive anyone's text messages. I'm not sure about MMS but I haven't gotten any of those either. The weird thing is that I can SEND texts just fine....and I can also send text messages to myself and they come through.
After digging and researching I accessed that hidden settings menu by typing *#*#4636#*#* into my dialer and looking at the SMSC number which should be for Tmobile, my provider, +12063130004. However, it's blank and I'm unable to change it. Hitting "update" gives me an "update error" in the field and if I hit refresh I get "+12063130004",145 with the quotes and the 145. If I hit update from there and reboot it's still blank. If I put in +12063130004 and reboot it's still blank.
I have data, I can make and receive calls and surf the web. So far I've tried switching sms apps to no avail. I'm currently using google messenger. I've tried removing the sim and placing it back in. I went in to TWRP wiped cache, dalvich cache and data and it did nothing. Finally I reverted to a nandroid I made about a month ago when sms was working fine and it's still not working.
I'm out of ideas fellas. At my wit's end here!
Oh, I should also let you know that I think this all started when my girlfriend sent me a text message that i received yesterday morning. It was the last text I was able to get......she's on a cruise so she sent it somewhere near mexico....I think it made my phone have a massive brain fart and I'm not sure how to fix this bug. Please help!!
No one? I've found nothing on the web..
This may sound obvious, but have you tried using a factory image to return to stock?
Sounds like you've done everything but that.
I suppose you could also try deleting your APN and manually entering a correct one for your carrier. That's helped me in the past on other devices when I've had weird data/service issues.
Funny you asked. I did a full wipe and returned to stock on the latest November build. Still a no go. People still get my texts and I can still use data/make and receive calls fine. I'll try the APN suggestion now.
As far as APN's go, I tried to reset them to default. I even tried deleting all of them except for the one I was using which in the past for other devices helped with certain issues. I then created a custom APN setting that I found on the 6p forum that helped other users with SMS/MMS issues....no help for me.
I can still send SMS,mms, make and receive phone calls. No idea what to do!!!
I have a similar but different issue. I can receive messages just fine. But sometimes when i send messages id say about 40% of the time my message gets stuck at the "sending" and it takes sometimes up to 10min for it to send. I can speed the process up if i go to the secret menu and toggle the radio off and on.
Im on ATT BTW. I thought it had something to do with ATT shutting down the 2G network and the phone getting confused as to which network to send messages on but im no expert its just a theroy.
PS. I had this problem pop out of nowhere. Had it start randomly on PN6 (last build) so i upgraded to PN7 same thing on 2 different versions of the ROM. And now im on SuperAx 7.1 and still have the issue.
Ive always had problems with Nexus's and messages. When i had the Nexus 5 i actually had to warranty it out because MMS all of a sudden would not work at all.
I received one text today from someone. That's it. Not getting all the missed sms messages and not getting any additional sms messages.
I have a rooted Nexus 6p. A few weeks ago I flashed the factory images of Android 8.0 Oreo to my 6p. Flashed TWRP and rooted with magisk. For about a week or so everything was fine...then approximately 72 hours ago I could no longer receive text messages from anyone. I can send texts just fine I just can't receive them. I have full bars of service with 4g LTE. I can surf the web, use Facebook and any other app requiring data. I can make and receive phone calls.
I've tried everything. Removed the sim, rebooted, checked APN settings, cleared cache, wipe data, tried various different SMS apps. I even wiped the device and reflashed Oreo via fastboot again. Nothing.
I called TMobile they have no idea what's wrong. I called Google and they were of no assistance.
I'm going to try and flash the last nougat factory images later from Google and see if that helps. Before I do that I wanted to see if anyone here could offer some suggestions I haven't already thought of.
Thanks!
Pain-N-Panic said:
I have a rooted Nexus 6p. A few weeks ago I flashed the factory images of Android 8.0 Oreo to my 6p. Flashed TWRP and rooted with magisk. For about a week or so everything was fine...then approximately 72 hours ago I could no longer receive text messages from anyone. I can send texts just fine I just can't receive them. I have full bars of service with 4g LTE. I can surf the web, use Facebook and any other app requiring data. I can make and receive phone calls.
I've tried everything. Removed the sim, rebooted, checked APN settings, cleared cache, wipe data, tried various different SMS apps. I even wiped the device and reflashed Oreo via fastboot again. Nothing.
I called TMobile they have no idea what's wrong. I called Google and they were of no assistance.
I'm going to try and flash the last nougat factory images later from Google and see if that helps. Before I do that I wanted to see if anyone here could offer some suggestions I haven't already thought of.
Thanks!
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I would go get a new SIM provisioned for your phone at TMo for free. Are you pre-paid or post-paid?
I was planning on it. However around 0930 this morning all of my missing text messages came flooding in. SMS seems to be working fine now. Would still love to know the trigger of this issue.
Pain-N-Panic said:
I was planning on it. However around 0930 this morning all of my missing text messages came flooding in. SMS seems to be working fine now. Would still love to know the trigger of this issue.
Click to expand...
Click to collapse
Cool. Likely a carrier/plan issue.
You didn't happen to have an Ad Blocker installed? I had the same issue on a different phone, and that was the culprit.
dratsablive said:
You didn't happen to have an Ad Blocker installed? I had the same issue on a different phone, and that was the culprit.
Click to expand...
Click to collapse
Yes. I use adaway and adguard. Never had an issue with them not allowing me to receive texts. I'm also running both right now and sms is working fine.
Did you restore messages with titanium backup? If so make sure you have switched messaging back to the default app. Had the same happen to me.
Pain-N-Panic said:
Yes. I use adaway and adguard. Never had an issue with them not allowing me to receive texts. I'm also running both right now and sms is working fine.
Click to expand...
Click to collapse
Well adaway definitely was blocking my SMS. As soon as I removed it and rebooted phone the msgs came flooding in.
dratsablive said:
Well adaway definitely was blocking my SMS. As soon as I removed it and rebooted phone the msgs came flooding in.
Click to expand...
Click to collapse
Adaway is a host file fetcher. It has nothing to do with SMS and does not interfere with it. Try it again. It's the best one out there.
I'm hoping somebody has experienced this before and found a fix and can help me out...
All day I've been struggling to send SMS messages... I'm on 11.0.1.1, magisk rooted, with RICE installed. Everything was working great but today when i woke up, i was unable to send SMS messages...
I'm receiving them, but sometimes they are delayed and i get a few at a time with nothing coming in again for a short time after that, but i've made no changes to my phone in the last 2 days. I've rebooted a few times between then and now (twice yesterday, just because), so i cant really understand why i would just randomly be unable to send text messages or why they are received in bursts like this?
I've gone in and reset my "Wi-Fi, Mobile & Bluetooth" settings from within the reset options, and this appears to fix the issue, but only for a minute or so and suddenly they stop sending again... I thought maybe its the tower, so i used my daughters phone to text my wife and that worked perfectly fine. Immediately before and after, mine wouldnt send.
Any ideas, links, or guidance that might help me figure this out?
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
PMad said:
Since there's been some updates and no responses to my thread, i wanted to revisit this and see if i'm still the only one on earth with this issue.
The issue seemed to have completely gone away on its own, no idea why or how... But a couple weeks ago i decided to install the update to 11.0.2.2 on my IN11AA. Ever since, my phone will randomly stop receiving SMS messages completely. I can still send, just cant receive. The only way to fix this is to reboot.
Anyone else with this issue? Anyone find a reason for this? A fix perhaps?
Click to expand...
Click to collapse
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
LOGMD said:
Seeming this issue doesn't seem to be widespread, could be a carrier side issue?
It's a shame we don't have dual boot capabilities because you could have switched to stock and checked.
Also try a secondary SIM from maybe someone in your household and send using that SIM and see what happens.
I know there are delays after rebooting, I do a lot of magisk module work and every reboot try sending notifications using SMS or some other methods and I get around 3 mins no send or receive but not at the length you do.
Click to expand...
Click to collapse
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
PMad said:
I just had the issue again yesterday. Wife and I started texting eachother at about 8am, except, i didnt receive any of her messages until 5:30pm when she got home and told me she had been texting me. I rebooted 3 times, which once usually resolves the issue but not this time. I had to go into the settings and reset my WiFi/Mobile/Bluetooth settings, then it worked immediately.
Because of the solutions, i wouldnt think its a sim issue, but im going to test it anyway. I've factory reset a few times in the past and i still get the issue. I've had the issue while rooted and not rooted. Four of us have phones, 3 are Samsung and then there's mine, and mine's the only one with the issue.
Click to expand...
Click to collapse
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
LOGMD said:
What SMS app are you using? I wonder if you have enabled RCS messaging the new Google style messaging? Because maybe it uses WiFi to download some of the SMS, and if your carrier doesn't support it maybe you only receive it when you are on WiFi.
Try on WiFi then try just on mobile data and see if you notice.
I attached a photo check the top setting. Google might be persisting your setting (if you are using Google messages)
Also why don't you and your wife try a simnswap next time you happen and you are both at home, if your wife doesn't receive it then it's sim/network related.
Click to expand...
Click to collapse
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
PMad said:
I'm using Google Messages, and yes i do have RCS enabled. I dont believe thats the case though because the messages that are blocked are sometimes just an "ok" message. I'm almost always on WiFi though too.
The primary issue with sim swapping with my wife is that we would need to swap sims for up to 2 weeks since sometimes I have no issues for 2 weeks, then i get the issue once or twice a day for three days. The worst part (for me anyway) is that her screen is SHATTERED on her phone (she's using a Note10+) and its hard to see anything, so i've been trying to get her to get a new phone. I think we might be FINALLY upgrading her (after 5 months) to an S21 Ultra, so maybe we'll give that a shot there.
I'm actually wondering if it has something to do with messages for web. I've noticed that the issue only really happens after using that, but.. It doesnt always happen after using messages for web, so it might just be a coincidence.
I'm pretty sure its not Google Messages, or RCS, and fairly certain its not messages for web, because i used to use Signal only, and i still had the issue a few times.
Click to expand...
Click to collapse
When you say "ok" are you just sending short messages or the suggested replies by Google?
I had problems with auto reply in notifications for a while.
Tbh I just use telegram or signal becuase they don't require being connected to the device directly when using the web/desktop versions.
Yeah swapping for 2 weeks isn't great!
Interesting you had this issue with signal too, sounds like Google cloud messaging (needed for any app push notifications and messaging) is in a standby mode.
You got naptime or servicely installed? Shame no one else is seeing this issue might be easier to diagnose