Ascend G7 Camera Issue - Huawei Ascend G7 Questions & Answers

Hello all,
I've had this problem for the last few days and can't seem to resolve it. My phone has been extremely slow lately and apps are taking a long time to load up. However, when I needed the camera to snap a picture, I must wait about 20 seconds and the following message appears:
"Camera Error: Unable to start Camera. Check if any 3rd-party apps are using camera resources (such as Torch). Close them and try again."
I have since checked the Torch app and see that the light is on, but no visible light is emitted from the flash sensor. I turned off the Torch and the camera still displays the same message. Going back into Torch, I discover it is still on and I am unable to permanently turn it off. I also don't see any other apps that may be using the camera, so I'm really confused.
If anyone can help, it would be much appreciated

The only thing I can suggest you do, is to make a backup, then do a factory reset. As soon as the phone boots up, then check the camera to see if the issue persists. If it does, it is most likely a hardware issue, and the phone will need to be repaired.
If not, then there's a rogue app that is preventing the camera from starting up, so you'll need to install all your apps individually, to see which one is the problem. Good luck!

Related

[Q] Camera Flash / LED Not Working

Hello!
Last night as I was toggling on TeslaLED to shine some light with the flash for the camera, the light turned on for about a half second and then turned off...at the time I just assumed that TeslaLED had crashed or something and didn't think anything of it...however, now in testing the flash for the camera as well as TeslaLED and the Torch app that is built into my ROM I am finding that nothing is able to make the light come back on...
So far I've tried:
1) rebooting the phone
2) using the camera app, TeslaLED, and Torch to make the light turn on
3) rebooting the phone and clearing all app cached data (which has apparently been a fix for others: http://www.droidforums.net/forum/droid-razr-support/218009-camera-flash-not-right.html)
Anyone else have any suggestions? I am not knowledgeable about LEDs or anything but I'm wondering if it "burnt out" (if that's even possible)?
I'm no stranger to replacing hardware--I've already replaced the motherboard in this phone once, and I see that replacement LED/flash things on eBay are pretty cheap...but opening up the phone is such a pain! I'd like to exhaust all other options first.
Thanks!

Help, Rear camera flash is on.

My rear camera flash is lit up. When I power it off, the flash is still lit. I have tried clearing my cache, a full factory reset, and even tried taking a picture to try and turn it off. It is still on. I'm currently running the battery til its dead, at 65% now, and do a full recharge to see it if fixes it. I'm running on a fully stock Rom with no updates to install. Any ideas are more than welcome. Thanks.
Looks like nobody replied to this. Given the few days that have past, you may have already resolved this issue, but I'll have a go at it anyways. My first thought is that since the light stays on even when the device is off, it could very well be a hardware defect. My second thought is that you should open up the flashlight app (or download one from the play store if it didn't come with a rom) and attempt to toggle the LED via the app.

[Fixed] Brand new SGS5 Panorama Camera Mode frozen solid?

I bought my SGS5 yesterday. I've been playing with it since then and today I went to use the Panorama mode. To my surprise it's just frozen.
For example. When I go to use the mode. The camera instantly freezes exactly where it was before I swapped modes. The auto-focus seems to still work and I can press around on the screen, but the screen doesn't actually show what I am looking at. It's hard to explain. It's like basically, if I had just taken a picture of something, and then I was looking at it in the gallery. Except the focus reticle is still visible. Pressing the capture button does nothing. Moving the phone does nothing. Swapping back into ANY mode whatsoever, immediately gets the camera working again and the screen instantly updates to show me what I am looking at. Panorama mode is the ONLY mode that doesn't work on my phone.
Has anyone else experienced this at all? I googled around and couldn't find anything at all about this happening on the SGS5. I really hope I don't have some sort of botched phone/sensor or something...
EDIT: Okay I rebooted a few times, and the issue still persisted however after killing some apps, it works.
It seems that the Panoram mode just requires a really large amount of RAM. The camera.apk's RAM usage jumps dramatically when you select the mode. If you're out of RAM then it won't work.
I'll leave this thread here as a placeholder in case anyone else has issues in the future.

Camera is not working properly

Hello, I have p8lite few months and I see very often, almost always, when I run camera app, it looks that is is working, but..
when I left the application by HOME or BACK and return back to camera, here are various behaviors:
1) black screen and after some time camera app restart itself, and again and again
2) camera shows the screen but unable to get focus to object
3) camera works normally - this occurs only some times, 1) or 2) wins
Sometime helps end of app from tasks or clear data of camera.
I also made the factory reset and I camera is doing it again - the same on the clean system after some time.
When looking on LOGs, here is strange error about some buffer which launch app again and again.
I have original Android6, EMUI4.0 - C432B574
Any idea? Anybody see this problem?
thank you!
dejvoso said:
Hello, I have p8lite few months and I see very often, almost always, when I run camera app, it looks that is is working, but..
when I left the application by HOME or BACK and return back to camera, here are various behaviors:
1) black screen and after some time camera app restart itself, and again and again
2) camera shows the screen but unable to get focus to object
3) camera works normally - this occurs only some times, 1) or 2) wins
Sometime helps end of app from tasks or clear data of camera.
I also made the factory reset and I camera is doing it again - the same on the clean system after some time.
When looking on LOGs, here is strange error about some buffer which launch app again and again.
I have original Android6, EMUI4.0 - C432B574
Any idea? Anybody see this problem?
thank you!
Click to expand...
Click to collapse
Try downgrading to B560 or lower.

Sleep of death after camera not connecting N4F26T w/ logs

Having a bit of a problem on the latest N4F26T - getting an error when opening the camera, sometimes, then the report / dismiss error box opens up and then the Sleep of Death (assume that's what it is - phone crashes and won't wake up until I plug it into power, even though the battery is charged). Have the ramoops and dmseg files attached if they help.
Ozark_8125 said:
Having a bit of a problem on the latest N4F26T - getting an error when opening the camera, sometimes, then the report / dismiss error box opens up and then the Sleep of Death (assume that's what it is - phone crashes and won't wake up until I plug it into power, even though the battery is charged). Have the ramoops and dmseg files attached if they help.
Click to expand...
Click to collapse
I did not realize I was having a similar issue until I read your post. I tried to force stop the Camera app, clear cache, data then ensure all permissions are enabled. Then rebooted the phone but still no dice. I don't get the sleep of death though, just the persistent error.
By any means I'm not a Dev, but out of curiosity I checked your logs then saw the following lines after searching within the text using "Camera" as keyword:
msm_camera_pinctrl_init:1247 Getting pinctrl handle failed
[ 2.162145] msm_camera_power_up:1288 Initialization of pinctrl failed
Then I searched for those lines and glanced over an article over at https://www.kernel.org/doc/Documentation/pinctrl.txt. Just my own layman's understanding that "pinctrl" has possibly something to do with hardware. Then recalling that under "Settings"->"Moves" there is an option for "Jump to Camera". Enabling it allows the camera to open when we double-press the power button. So then I did the following:
1.) Turn-off "Jump to Camera" under "Settings"->"Moves"
2.) Access Camera app's "App Info" page, then force stop app
3.) Clear app's cache and data.
4.) Restart phone.
Once the phone was back on, opening the camera did not produce the error and I'm able to use all it's features. So I think it may have something to do with the camera app failing to communicate/respond properly with the jump to camera feature. That being said I have no idea why it happens so hopefully a Dev may be able to shed more light to the problem.
Nice research. I'll try it too and see if that happens here. I think you might be right, I think it happens when double tapping power to open camera and possibly opening while rotating the phone.
Ozark_8125 said:
Nice research. I'll try it too and see if that happens here. I think you might be right, I think it happens when double tapping power to open camera and possibly opening while rotating the phone.
Click to expand...
Click to collapse
I spoke to soon, the error's back. So scratch my shot What I did notice though is that the back camera's likely the one experiencing the issue. I tried using another camera app, as well as FB messenger's photo taking feature. When the error's present, the 3rd party camera software glitch out when the back camera is used, but switches and take pictures fine with the selfie/front cam.
At this point I can only guess it may have something to do with the march vendor image Not really sure at this point. I'll see tomorrow if changing kernels may resolve it.
It happened tonight at dinner also, while scrolling pages on chrome. Going to try a clean install and see if it continues
Ozark_8125 said:
It happened tonight at dinner also, while scrolling pages on chrome. Going to try a clean install and see if it continues
Click to expand...
Click to collapse
Turned out to be yet another faulty RMA'd refurbed device. I'm on my third now. Knock on wood, no problems so far. I suspect they just format and reflash and call it refurbed when they send out replacements...
Ozark_8125 said:
Turned out to be yet another faulty RMA'd refurbed device. I'm on my third now. Knock on wood, no problems so far. I suspect they just format and reflash and call it refurbed when they send out replacements...
Click to expand...
Click to collapse
If you get the problem again then try flashing vendor image. That fixed a problem for me a while back.

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