Camera is not working properly - P8lite Q&A, Help & Troubleshooting

Hello, I have p8lite few months and I see very often, almost always, when I run camera app, it looks that is is working, but..
when I left the application by HOME or BACK and return back to camera, here are various behaviors:
1) black screen and after some time camera app restart itself, and again and again
2) camera shows the screen but unable to get focus to object
3) camera works normally - this occurs only some times, 1) or 2) wins
Sometime helps end of app from tasks or clear data of camera.
I also made the factory reset and I camera is doing it again - the same on the clean system after some time.
When looking on LOGs, here is strange error about some buffer which launch app again and again.
I have original Android6, EMUI4.0 - C432B574
Any idea? Anybody see this problem?
thank you!

dejvoso said:
Hello, I have p8lite few months and I see very often, almost always, when I run camera app, it looks that is is working, but..
when I left the application by HOME or BACK and return back to camera, here are various behaviors:
1) black screen and after some time camera app restart itself, and again and again
2) camera shows the screen but unable to get focus to object
3) camera works normally - this occurs only some times, 1) or 2) wins
Sometime helps end of app from tasks or clear data of camera.
I also made the factory reset and I camera is doing it again - the same on the clean system after some time.
When looking on LOGs, here is strange error about some buffer which launch app again and again.
I have original Android6, EMUI4.0 - C432B574
Any idea? Anybody see this problem?
thank you!
Click to expand...
Click to collapse
Try downgrading to B560 or lower.

Related

[Q] Camera does not work after the last update

Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
also tried factory reset
I also did a factory reset and the camera will not work. Only a black screen.
havrek said:
Please help me or assist me with fixing my phone camera. I am a noob to Android phones but I'm technical (MCSE,CNE, A+,Security+)
Problem:
My SGH-I337 is about 2 months old. I applied the UCUAMF3 update OTA and afterwards everything worked fine but I found the camera program took a long time to load and would only display a black screen. I would have to restart the phone and launch the camera first to get it to work. Today I continued to have this problem but could never get the camera to work. It would only display a black screen and I can touch the screen and see the focus square and I can select settings and change mode but it takes a long time. There is about a 15-30 second delay after touching a menu option on the screen. At first I was able to switch to the rear (screen) camera and it would work but eventually that stopped. If I let it sit on the screen with the camera I will here a beep every so often but it may be because I've touched the buttons. Everything else works fine and I have no problem with anything except the camera app or any app that tries to use the camera like Amazon to scan a barcode or Facebook to take a picture. Usually these apps become unresponsive and then quit. A couple times I got a message that said Camera Failed.
Things I tried:
Rebooting and removing battery
booting in to safe mode and the problem is the exact same
Force stoping camera app and doing a clear data and clear cache
Wiping cache partition.
Phone:
AT&T Samsung Galaxy S4 SGH-I337
Update applied OTA on approximately 7/10
JDQ39.I337UCUAMF3
Click to expand...
Click to collapse
I'm starting to think this may be a hardware problem..
havrek said:
I'm starting to think this may be a hardware problem..
Click to expand...
Click to collapse
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
GeorgeP said:
fyi: I had exactly the same problem before the update.
After the update, the problem persisted. I did a hard reset after updating and the problem went away. The problem has not returned since.
Click to expand...
Click to collapse
when you say hard reset is that the same thing as restoring to factory defaults?
havrek said:
when you say hard reset is that the same thing as restoring to factory defaults?
Click to expand...
Click to collapse
Yes. I went into Settings>Accounts>Backup and reset>Factory data reset
Hardware or Software
So far I've done the hard reset twice via the hardware buttons and once from the software. I'm still puzzled if this is hardware or software. I read that the july update had new camera firmware and that is when my problem started. But since everyone is not having this problem I would guess it isn't a widespread. Still not sure if it is hardware or software. Which I could re-apply that July ROM again to see if that fixes it.

Few questions about regular using

1. I've notice that sometimes when I put off the charger from device and 'playing' with it the screen time not counting! only after I turn off and on screen its start counting the screen time.... also if I reboot/turn off-on device, if I won't turn off and then on the screen it won't count the time the screen is on.
Its not happens all the time, but most of the time it is... Why is it happens?
2. Today I had it for the first time (hope the last time also) - I downloaded a game via Play and at home screen I tried to pull down the notification bar/status bar and it wasn't respond.
I tried to change to horizontal mode and it didn't work also, I've checked that touching responds in these areas and seems works properly.
I tried force close launcher still didn't work - the area on this status is changed - the time is update well, also the notifications seems not stucking, only can't swipe it down (one nor two fingers).
The only way I've found to fix it is reboot the device, then it back work fine.
Anyone have any idea why is it happens?
3. On camera (stock app), taking few pictures in sequence with flash on (notice that when I took pictures on low light/dark place while photo taken with flash) rebooting the device. Seems like there is a bug with the flash module. maybe with stock camera app - but when you take few pictures (lets say 10 pictures sometime more, nothing costant) with flash the device freeze and reboot itself.... Why is that?
I'm using stock 4.2.2, no root or bl opened..
Anyone notice one (or some) of these issues? And/Or anyone have any idea why these (or some of these) happens?
Thanks.
PsyOr said:
1. I've notice that sometimes when I put off the charger from device and 'playing' with it the screen time not counting! only after I turn off and on screen its start counting the screen time.... also if I reboot/turn off-on device, if I won't turn off and then on the screen it won't count the time the screen is on.
Its not happens all the time, but most of the time it is... Why is it happens?
2. Today I had it for the first time (hope the last time also) - I downloaded a game via Play and at home screen I tried to pull down the notification bar/status bar and it wasn't respond.
I tried to change to horizontal mode and it didn't work also, I've checked that touching responds in these areas and seems works properly.
I tried force close launcher still didn't work - the area on this status is changed - the time is update well, also the notifications seems not stucking, only can't swipe it down (one nor two fingers).
The only way I've found to fix it is reboot the device, then it back work fine.
Anyone have any idea why is it happens?
3. On camera (stock app), taking few pictures in sequence with flash on (notice that when I took pictures on low light/dark place while photo taken with flash) rebooting the device. Seems like there is a bug with the flash module. maybe with stock camera app - but when you take few pictures (lets say 10 pictures sometime more, nothing costant) with flash the device freeze and reboot itself.... Why is that?
I'm using stock 4.2.2, no root or bl opened..
Anyone notice one (or some) of these issues? And/Or anyone have any idea why these (or some of these) happens?
Thanks.
Click to expand...
Click to collapse
Looks like a hardware issue. My friend's Xperia neo used to reboot on using flash. they replaced the phone then.
nijom said:
Looks like a hardware issue. My friend's Xperia neo used to reboot on using flash. they replaced the phone then.
Click to expand...
Click to collapse
Maybe, but Im not the only who facing this issue... (about the flash)
I guess you don't have nexus 4 so you can't check it...
Anyone else notice any of the issues that I've mention and/or have any idea why is that happens?
Some people have the flash issue with 4.4 too.. seems like google didn't fix it.
Anyone else face one/some of these issues and has opinions on possible solutions?

[Q] Unable to Make Camera Adjustments

I recently upgraded from an LG Optimus G to the GS5. I looked at the camera functions, then rooted my device and am not using any ROM. Now I am unable to reach the settings-mode of the camera so the only functions I am able to adjust are the four that are currently show screen icons. I am unable to make any camera adjustments. What do I do to bring-back the settings function for the camera. Thanks
jminor4326 said:
I recently upgraded from an LG Optimus G to the GS5. I looked at the camera functions, then rooted my device and am not using any ROM. Now I am unable to reach the settings-mode of the camera so the only functions I am able to adjust are the four that are currently show screen icons. I am unable to make any camera adjustments. What do I do to bring-back the settings function for the camera. Thanks
Click to expand...
Click to collapse
how did the problem occur?
and from when?
@SidDev said:
how did the problem occur?
and from when?
Click to expand...
Click to collapse
I have no idea when it occurred since this was the second time I opened the camera app. The only thing I did was root my phone, un-root it, then root it again. I had some issues when I was trying to paste some files onto my SD card while it was rooted the first time; I erased cache on the "reboot" screen which caused problems with the phone constantly having a message that my weather app was not working, I mean 100% of the time without letting me do anything at all, literally, until I stopped the weather app. I'm not aware of anything I did did which had any connection to the camera.
There is no apparent reason why rooting per se would affect the camera app.
Try clearing the cache from recovery mode (pull battery, replace. then press and hold in order volume up, home then power keys). If the problem persists, then go to the application manager in the settings menu and clear the cache and data for the camera app.
.

Ascend G7 Camera Issue

Hello all,
I've had this problem for the last few days and can't seem to resolve it. My phone has been extremely slow lately and apps are taking a long time to load up. However, when I needed the camera to snap a picture, I must wait about 20 seconds and the following message appears:
"Camera Error: Unable to start Camera. Check if any 3rd-party apps are using camera resources (such as Torch). Close them and try again."
I have since checked the Torch app and see that the light is on, but no visible light is emitted from the flash sensor. I turned off the Torch and the camera still displays the same message. Going back into Torch, I discover it is still on and I am unable to permanently turn it off. I also don't see any other apps that may be using the camera, so I'm really confused.
If anyone can help, it would be much appreciated
The only thing I can suggest you do, is to make a backup, then do a factory reset. As soon as the phone boots up, then check the camera to see if the issue persists. If it does, it is most likely a hardware issue, and the phone will need to be repaired.
If not, then there's a rogue app that is preventing the camera from starting up, so you'll need to install all your apps individually, to see which one is the problem. Good luck!

S8 on the official 9.0, camera bug, possible solution?

Hi people! Recently I've been having problems with stock camera app on my s8. Normally using both cameras, taking some photos and and when I click to exit from it, camera keeps working, all buttons on screen would freeze and I wait like 5 seconds to actually exit and even worse, sometimes it won't start recording after i clikc REC button, just stays there and does nothing. Is this like common problem, maybe due to pie 9.0 update? Maybe any possible apps that causes interference ? One more thing, after exiting from it i get a notification something like this "gallery app keeps crushing, using too much battery, put it to sleep?"
I have tried solving it with clearing camera and gallery data and app cache, whole partrition cache, uninstalling gallery update, problem still not gone. Thanks.
First step: Factory Reset

Categories

Resources