Moto G4 Plus Camera clicking noise and moving lens - Moto G4 Plus Questions & Answers

Hi, I just noticed that when I switch on my rear camera, it makes a clicking noise and I can see the lens move back and forth...is this normal?

Gilmore01 said:
Hi, I just noticed that when I switch on my rear camera, it makes a clicking noise and I can see the lens move back and forth...is this normal?[/QUO don't worry about that.. that is focusing sound
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Manu.A.V said:
Gilmore01 said:
Hi, I just noticed that when I switch on my rear camera, it makes a clicking noise and I can see the lens move back and forth...is this normal?[/QUO don't worry about that.. that is focusing sound
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I am not sure if this is the focusing sound though since it doesn't happen when focusing, simply when I switch on the camera, and the lens can be seen moving. I tried contacting Motorola about it but they seem pretty clueless.
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It's normal. You can also hear the click when you turn on the flashlight.

Gilmore01 said:
Manu.A.V said:
I am not sure if this is the focusing sound though since it doesn't happen when focusing, simply when I switch on the camera, and the lens can be seen moving. I tried contacting Motorola about it but they seem pretty clueless.
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My g4 plus also have the sound.. it's not only you're phones sound.. it's usual bro.. don't worry
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Related

Clicking sound/noise when turning off camera

Is it normal that my Nexus 7 makes a clicking sound/noise when I close camera applications or switch from the back to front camera?
I'd say so. Mine does it, I believe it's the mechanical focus lens returning to it's home position.
Also: is your front camera not aligned exactly in the center? Mine is more on the bottom right, still works perfectly.
GoneTomorrow said:
I'd say so. Mine does it, I believe it's the mechanical focus lens returning to it's home position.
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Yes, that's how it is designed, so that when it's held in landscape (turned to the left) your hand won't cover the camera.
GoneTomorrow said:
Yes, that's how it is designed, so that when it's held in landscape (turned to the left) your hand won't cover the camera.
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I'm talking about the actual lens where the hole is. Not the alignment of where it is on the screen.
The lens on mine is on the bottom right in the small hole.
GoneTomorrow said:
Yes, that's how it is designed, so that when it's held in landscape (turned to the left) your hand won't cover the camera.
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In the hole where the camera lens is, is your lens placed not exactly in the center?
My lens in the whole is on the bottom right, doesn't effect camera though.
BrandonPrice31 said:
In the hole where the camera lens is, is your lens placed not exactly in the center?
My lens in the whole is on the bottom right, doesn't effect camera though.
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Apologies for the misunderstanding.
It is ever so slightly to the right of centre on mine. If the image quality is not impacted there is nothing to worry about.
Yes - my bad. Mine is placed on the top right - a bit off center. Yours is like that too?
GoneTomorrow said:
Apologies for the misunderstanding.
It is ever so slightly to the right of centre on mine. If the image quality is not impacted there is nothing to worry about.
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BrandonPrice31 said:
Yes - my bad. Mine is placed on the top right - a bit off center. Yours is like that too?
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Yeah it's slightly off centre.
I have the same sound on my N7, my Nexus 4, and I had it on my LG Optimus 4X HD as well so I sure do hope it's normal :laugh:
I've seen them perfectly aligned and off centered, just the luck of the draw.
Regarding the noise, some are more prominent and others you have to put your ear near the tab to hear, but they all have some noise.

14w19 XPERIA Front Camera Issue

Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
manu44 said:
Hi XDA,
I just bought my Xperia Z2 yesterday and i went to the batch numbers topic and checked for Issues reported by people there. Fortunatelly i dinot have any issues but today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
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Same here if I use it in low light.
kabauterman said:
Same here if I use it in low light.
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I took it to the service center and they said it a problem. He asked me to come tomorrow and they would update the firmware to a latest build and hopefully issue would be resolved otherwise they would replace it for me
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
shockerz1z said:
ok so i got the same issue but i dont know if it is firmware of the camera problem , but the pic taken out is completely fine
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Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
manu44 said:
Yes the finished picture is fine but while taking the picture it has a lot of noise. I have checked it with service center guys and they have called me tomorrow to update my firmware to see if issue is resolved otherwise they would replace the phone.However, talking to few people here in XDA it seems that noise issue is there with Sony camera and if the finished picture is fine it is not much of an Issue. So, I am thinking to get the software updated to latest build and then dont take replacement and keep using it.
What is the batch number of your phone ? Mine is 14w19
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I would request others to please check the same and report here. I want to make sure its not only on some pieces and is their in each phone
mine is 14w18
If the saved picture comes out fine, how is this even an issue?
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
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Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
---------- Post added at 11:14 PM ---------- Previous post was at 11:13 PM ----------
itsxiao said:
Of course it's an issue. It alters and creates an inaccurate preview. Why should it be flawed if the front is fine?
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Mines also this version and it also has a ton of noise. Thank god I don't take selfies.
bryanhayn said:
If the saved picture comes out fine, how is this even an issue?
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If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
kabauterman said:
If you grab Front Camera Video it is also an issue because it uses the same Live-View as what you see on the screen.
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Yes I agree. The video has hell lot of noise. But the picture comes out clear. I took the phone to service center and they reflashed the firmware and issue was still there. He told me he can replace the phone for me, but i refused as this is only the problem and i dont want to get a newphone which is of a different batch and has hell lot of other Issues.
Yeah, I've had this problem since I got the phone. I made a thread a couple weeks ago about it being an issue. I'm not updated to the current software, but I didn't think it would help, lol.
And it is very important to me as I'm a SnapChat whore in every meaning of the word, and, for some reason, the final image when taken in SnapChat is NOT made better as if it were taken with the Camera app.
I also have a 14w19, and I see what you mean. I don't mind so much as I don't use the front camera a whole lot (only with SnapChat, and the video quality isn't always the nest there anyway). I'm not bothered.
I'm bothered that for $700, the hardware and perhaps software in this case is so obviously flawed. I mean they really advertised the hell out of their camera prowess. But the front camera looks like the whole screen is dipped in sand.
It is clearly a software issue and I think it dosnt matter what batch you have, mine is 14W18 and in with really low light I have this issue but if there is some light left there is no problem at all and also the back camera did not have any kind of this issue in my case.
I'm sure that it's a software issue. Why else would the picture be correct after actually taking it with the built-in Camera app?
manu44 said:
today i noticed the front camera quality was very poor. There is a Yellowish reddish tint that appears on the front camera however the back cover is fine. The picture is like thousand of small dots flicker on the screen and if i keep it very close to my face then i can notice it. If I click the Picture the picture seems to be completely fine.
Can any one of you please check and let me know if you are also facing this kind of Issue?
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It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
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Actually i wont be able to post a screenshot of it. I am talking about the front camera, when you start it the preview window that we see it is full of noise and it seems as if it has sand all over it. But the final picture is fine.
One Twelve said:
It's hard to tell what you mean exactly here. Are you saying the display on the screen has small dots on it or the picture it takes is not good.
is this something that comes across in a video chat or not as in the other person sees the same as well.
Can you post a screen shot so we understand better what you mean ?
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I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
manu44 said:
I happened to click the picture from another phone. Just see the Noise. Even if i am under light then also the noise is there but is very minimal in case if I am in complete Darkness the screen is filled with Noise.
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I have this too (and I suspect everyone does)
The front camera is quite simply not very good. The reason the captured image comes out slightly differently is most probably because it's a longer exposure (than realtime preview) and there's also some noise reduction in the post processing)

Camera focusing noise

Guys I've noticed when recording a video and I focus on something close the focusing noise comes through when playing the video back. When I move away from the object I can hear the camera ree focus but the buzzing is not loud. The refocusing noise is only loud when I focus on something close.
How is the camera? Can you make with the camera close macro photo's?
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Shiesh1 said:
Guys I've noticed when recording a video and I focus on something close the focusing noise comes through when playing the video back. When I move away from the object I can hear the camera ree focus but the buzzing is not loud. The refocusing noise is only loud when I focus on something close.
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I have not had that experience. I just tried it now in my office and I didn't hear any focusing noise. I went from focus on a wall about 10 ft away to a water bottle maybe 10 inches away and no focus sound.
The video was not made in total silence you could hear some people moving around in the background but it was pretty quiet.
I was super impressed with how quickly it refocused though!
aygul12345 said:
How is the camera? Can you make with the camera close macro photo's?
Send with the App Tapatalk
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The camera is very impressive. The auto focus is faster than my DSLR. The picture quality is better than any smart phone I ever had. There was a lot of talk about the lack of Image Stabilization but my last phone had stabilization and i often got blurry photos in low light anyway. The 6p gets crisper shots w/o the stabilization.
You can't really take "macro" photos w/o using a macro lens adaptor. You can get rather close though. I have found the auto focus will focus on things as close as 5 inches away (I measured it).
The autofocus can refocus from less extreme distances so quickly that you can't even really see it. It is almost instant.
I made a video https://youtu.be/pCye3xSqKVA
nonnasmyladie said:
I have not had that experience. I just tried it now in my office and I didn't hear any focusing noise. I went from focus on a wall about 10 ft away to a water bottle maybe 10 inches away and no focus sound.
The video was not made in total silence you could hear some people moving around in the background but it was pretty quiet.
I was super impressed with how quickly it refocused though!
The camera is very impressive. The auto focus is faster than my DSLR. The picture quality is better than any smart phone I ever had. There was a lot of talk about the lack of Image Stabilization but my last phone had stabilization and i often got blurry photos in low light anyway. The 6p gets crisper shots w/o the stabilization.
You can't really take "macro" photos w/o using a macro lens adaptor. You can get rather close though. I have found the auto focus will focus on things as close as 5 inches away (I measured it).
The autofocus can refocus from less extreme distances so quickly that you can't even really see it. It is almost instant.
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Thanks for the confirm that macro shots works with auto focus. How about 5 inches? How much cm?
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---------- Post added at 06:59 ---------- Previous post was at 06:58 ----------
Shiesh1 said:
I made a video https://youtu.be/pCye3xSqKVA
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What is that sound?
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aygul12345 said:
Thanks for the confirm that macro shots works with auto focus. How about 5 inches? How much cm?
Send with the App Tapatalk
---------- Post added at 06:59 ---------- Previous post was at 06:58 ----------
What is that sound?
Send with the App Tapatalk
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I'm pretty sure that's the camera focusing. Not sure if it's software or hardware?
Is anyone else experiencing it?
I just took a couple of test videos and noticed that there is a slight sound when focusing. However, it's only discernible with the volume way up. At that point you're going to hear all kinds of other distracting/background noises as well (in my case the hum of the fridge and my fan). Not really a deal-breaker for me.
Shiesh1 said:
I'm pretty sure that's the camera focusing. Not sure if it's software or hardware?
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Shiesh1 said:
Is anyone else experiencing it?
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daewond3r said:
I just took a couple of test videos and noticed that there is a slight sound when focusing. However, it's only discernible with the volume way up. At that point you're going to hear all kinds of other distracting/background noises as well (in my case the hum of the fridge and my fan). Not really a deal-breaker for me.
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That you hear the auto focus in your movie you take to record is not good..
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I'm pretty sure that sound is your hand moving the camera not the lens focusing.
It's definitely the autofocus. Put the phone next to your ear and tap to focus for a picture. You'll hear very fast clicks. My best guess is this is the laser firing repeatedly for laser auto focus. A diode firing can make a sound. Idt there is anything that can be done about this.
aygul12345 said:
How is the camera? Can you make with the camera close macro photo's?
Send with the App Tapatalk
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With a wide angle lens auto focus works at under an inch

Misaligned Front Camera S7 EDGE

Hi Guys,
I purchased the Galaxy S7 Edge from Uae and now I am back in my hometown.
unfortunately my phone is only a month old and i just noticed that the front camera is misaligned by 1mm or so, you can see more of the black ring and the lens of the camera is more towards the right.
Although the camera works perfect and there are no problems, should i be worried?
I am extremely worried as the phone has no warranty in my country .
Mine is a bit misaligned as well. I wouldn't worry about it as long as it works as it should.
AndyBroke said:
Mine is a bit misaligned as well. I wouldn't worry about it as long as it works as it should.
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Thank God that is such a relieve as I don't have warranty support in my country and if i go to a service center they are known to rip customers off by selling unwanted parts especially to phones without warranty.
Is this normal, I saw this on other devices and some were aligned correctly?
Could you please share a picture of your device if possible?
Yea dont worry about that. I believe most are like that people just dont look that hard at there phones.
salvator101 said:
Hi Guys,
I purchased the Galaxy S7 Edge from Uae and now I am back in my hometown.
unfortunately my phone is only a month old and i just noticed that the front camera is misaligned by 1mm or so, you can see more of the black ring and the lens of the camera is more towards the right.
Although the camera works perfect and there are no problems, should i be worried?
I am extremely worried as the phone has no warranty in my country .
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I have a misaligned REAR Camera (the 12MP one) but works fine so no problem..
Checked now, mine is misaligned as well...no issues
termdj said:
Checked now, mine is misaligned as well...no issues
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Do you mean your front camera or rear camera?
I am referring to the front one
sensationvsgalaxy said:
I have a misaligned REAR Camera (the 12MP one) but works fine so no problem..
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Hi thanks for the reply.
How is your front camera?
Well the rear camera aint misaligned, it uses OIS so it keeps on moving
Refer to this http://www.samsung.com/ca/support/skp/faq/1084605
xile6 said:
Yea dont worry about that. I believe most are like that people just dont look that hard at there phones.
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is yours like this too?
salvator101 said:
is yours like this too?
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Yea its just a bit off on the bottom of the camera.
You gotta look real hard to see. But its there. Doesnt effect anything since it doesnt cover the lense.
Same here i can see that theres much room on the bottom part of my front camera, but its working fine.
Sent from my SM-G935F using XDA-Developers mobile app
xile6 said:
Yea its just a bit off on the bottom of the camera.
You gotta look real hard to see. But its there. Doesnt effect anything since it doesnt cover the lense.
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Mangtas_666 said:
Same here i can see that theres much room on the bottom part of my front camera, but its working fine.
Sent from my SM-G935F using XDA-Developers mobile app
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By room you mean the black part correct? As I can see more of the black ring which makes a gap between the lens and the outer ring but again mine is on the left side and not bottom so is that okay?
Yes. Its like the hole in the top glass was cut to big and off ceneter.
xile6 said:
Yes. Its like the hole in the top glass was cut to big and off ceneter.
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Ahh alright,
sorry if it's not too much to ask its my humble request if you could please share a picture of it?
Double Post
salvator101 said:
Hi Guys,
I purchased the Galaxy S7 Edge from Uae and now I am back in my hometown.
unfortunately my phone is only a month old and i just noticed that the front camera is misaligned by 1mm or so, you can see more of the black ring and the lens of the camera is more towards the right.
Although the camera works perfect and there are no problems, should i be worried?
I am extremely worried as the phone has no warranty in my country .
Click to expand...
Click to collapse
Why do you post this several times?
http://forum.xda-developers.com/s7-edge/help/misaligned-camera-normal-t3381707
henklbr said:
Why do you post this several times?
http://forum.xda-developers.com/s7-edge/help/misaligned-camera-normal-t3381707
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Hi sorry, i guess it was done by mistake, I didn't know if the first post went through as my screen just refreshed.
How can I delete the second thread?
salvator101 said:
is yours like this too?
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salvator101 said:
Ahh alright,
sorry if it's not too much to ask its my humble request if you could please share a picture of it?
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Yea when i get home
xile6 said:
Yea when i get home
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Alright thanks a ton
The black one is mines. It has a screen protector on so thats the top offset.
But if you look at the black trim you can see where on the buttom of the camera it has more space then the top as its off center
My wife is the sliver one.
I did my best to take a picture of it. You can see how hers is center.
Either way it dossnt effect the camera.
And fyi these pictures were taken with the phone lol.
My nikon battery was dead.
xile6 said:
The black one is mines. It has a screen protector on so thats the top offset.
But if you look at the black trim you can see where on the buttom of the camera it has more space then the top as its off center
My wife is the sliver one.
I did my best to take a picture of it. You can see how hers is center.
Either way it dossnt effect the camera.
And fyi these pictures were taken with the phone lol.
My nikon battery was dead.
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Click to collapse
Thank you so so so much for the pictures.
Mine is somewhat just like yours, I am glad that I'm not the only one.
Your wife's camera also looks a little misaligned from the right or I don't know if its because of the picture.
It's just ironic that a phone with such a hefty price, one would expect some quality and tolerance?

Anyone else hear a clicking sound when you turn on camera/flashlight?

Haven't noticed this until just today. Not sure if this is normal or a sign of a bad camera soon to give out.
When I turn on the camera or flashlight, I hear a click from the rear camera and I can sort of see a tiny bit of movement from the lens.
yggdrasilsys said:
Haven't noticed this until just today. Not sure if this is normal or a sign of a bad camera soon to give out.
When I turn on the camera or flashlight, I hear a click from the rear camera and I can sort of see a tiny bit of movement from the lens.
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It's the autofocus which shifts the lens

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