T-Mobile Contacts - T-Mobile Note 7 Guides, News, & Discussion

T-Mobile Contacts
MOD EDIT: Contact info removed
Please contact them through legitimate means. Some of these people don't even work for T-Mobile any more anyway.
Anyone who is having issues please contact their direct Exe team. They answered my issue and fixed it with in 2 hours.

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Pleas Im In Desperate Need Of Help

I Just Got My Wing, And I Cant Send Text Messages Only Emails. When I Go To The Messaging It Just Says Create And Account And That Only Creates A Email Adress
You Sir, should stop the double posting. If anyone knew help he had already replied to your first thread. You won't attract peoples' attention by creating as many threads as possible.
Cheers.
My recommendation would be to do a hard reset and see if that restores the SMS/MMS account on your wing. If that does not work then you should login to your my.t-mobile.com account and download the rom, then reflash your device.
sir i agree with the other guy double posts are not appreciated here and most likely if the hard reset does not work try another phone if still not working you sir have a network issue

Email signature and reply all issues

Hi all,
Love the X1 but have a few niggles which bother me on a daily basis:
1. Email Signature
When ever I have reset the phone or lost power for some reason, my signature reverts to the "sent from my x1" signature. Have to change it back each time. Oddly, it only happens to the signature on my Exchange email, the Gmail one I use is not affected. It stays as what I set it as.
2. Reply All
I noticed this one on my crappy Omnia (had 3 in a row, all faulty). Must be a WM6.1 thing... When I am on the To part of the email, I select Reply All and it decides to send me my reply. How stupid!
Has anyone else seen these issues please?
Open the file explorer of your choice. Go to \Windows\Autostart\ or \Windows\Startup\ (depending on your ROM) and delete the file SignatureReplicator.exe, voila, you can now set your own exchange e-mail signature.
Thanks for that!! Brilliant answer.
I assume the Reply all issue just bothers all WM6.1 users and I have to live with it?
danjwalker said:
Thanks for that!! Brilliant answer.
I assume the Reply all issue just bothers all WM6.1 users and I have to live with it?
Click to expand...
Click to collapse
Regarding the reply all issues, check out the link below:
http://blogs.msdn.com/outlook_mobile/archive/2006/03/22/558605.aspx
Basically it is saying that Messaging does not really know who you are, so to work around that issue, you have to enter your email address for that account.
There are instructions shown in the link.
Hope it helps.
This is really nice to have this stupid little problem fixed, thanks!
Odd - if you set up a new account (I have a gmx account) you don't get these issues... I think it only applies to the default outlook inbox account. My GMX account is a seperate inbox........
erichui said:
Regarding the reply all issues, check out the link below:
http://blogs.msdn.com/outlook_mobile/archive/2006/03/22/558605.aspx
Basically it is saying that Messaging does not really know who you are, so to work around that issue, you have to enter your email address for that account.
There are instructions shown in the link.
Hope it helps.
Click to expand...
Click to collapse
Wow! Thanks for that. You are a gem. This must bother so many people. Must be in some sticky on this forum...
Guys,
do you know where to find the html file for a new mail composer in WM6.1...?

Sync issues with Gmail push

Hello,
I can sync by pushmail my contacts and my calendar, but I've got a message error when I enable mail : error 0x8600050c
Wifi or 3g does the same.
And my google account work fine on other device...
Someone to help me ?
Thanks
it got nothing to do with leo
for some reason this is happening now if you trying to make a new sync to any phone
try to make a new server connection to your old phone to see
ps this is happening only for mail sync
This is the Developmental forum, please refrain from creating a thread here unless the thread meant to actually develop something. Read the forum rules, it's clearly stated in there.
well... as my issue resolved itself I close the thread.
Sorry to post in wrong place.

i9000 Facebook contact Sync Error

Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
HKcow said:
Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
Click to expand...
Click to collapse
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
HKcow said:
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
Click to expand...
Click to collapse
Please give a hand.. anyone meet this issue?
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
DaRkMyk said:
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
Click to expand...
Click to collapse
I have searched all over the web and seems only you and me have reported this error.
Can we confirm that this issue is caused by "i9000 database has the corrupted friend" rather than "i9000 not able to interpret the facebook list"? To eliminate the issue, I have tried to clear the SNS / Contact / Contact Location cache / data but they still can't help. If this is the case, resetting the phone (but this is my last step) should help.
Could someone specialized in the i9000 data structure to suggest a way to fully clean up the contact database? Maybe this can cater the case if the db is corrupted by sync error!
Thanks!
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
HKcow said:
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
Click to expand...
Click to collapse
I have just tried a hard reset and the problem still cannot be solved... I think I need to call samsung support... This seems to be something wrong in the samsung sync server...
Same here, many contacts that sync from facebook are missing.
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
alovell83 said:
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
Click to expand...
Click to collapse
Thank you very much for your suggestion... to answer your suggestion:
- I did nto click "show contacts with phone number only"
- I tried to dump the database from SNS, inside the database only the 16 friends exist, other 4xx friends no appeared in the database
- I have phoned samsung and they just request me to send them the phone. Their reply is quite inprofessional as they said if other facebook account is ok, that should be your account issue and saume generally can't help with facebook issue. But I am sure the phone is syncing with a samsung proxy instead of syncing to facebook directly.
I tried many things but nothing can fix this issue.
Ditto, I've tried many different things. Hard reset a few times as well and nothing. Reseated battery and put in a new sim. Perhaps maybe the order of things done is what works. I even tried to sync it before I created my google account. Anybody who has gotten this to work and remember what some of the first steps they did when they got their phone, input would be helpful to try and repeat your process.
if anyone can fix it please let me know how.
What firmware are you'll on? I had this problem with JG1. Flashed to JG5 and the problem's gone. But now my twitter contacts don't update. just two of them appear on my phone
I'm guessing there's a problem with the sync in our phones. I'm just learning to live with it
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
jordenyt said:
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
Click to expand...
Click to collapse
I can't find the row that contains more than one contact
edit: oh now i found, the problem is from the last contact that shown in my phone sort by UID from facebook.

[Q] Email + Exchange issues (auto bbc + stopping read receipts)

Hi.
(stupid me, the post title should read bcc not bbc!)
I've searched around for this but I can't seem to find anything. I recently switched from my trusty Touch HD (winmo6.1) to the Desire HD. I have a MS Exchange (2007) account and was hoping having Android might solve the issue of read receipts being automatically sent out. Whenever I read an email sent to my Exchange account where they have asked for a read receipt, the phone automatically sends the receipt. On Outlook or Thunderbird it always asks you (well it does if you set it that way). I really don't want receipts being sent out without my permission as it's a bit of an invasion of privacy. What happens if I wake in the middle of the night and happen to read some email- I don't particularly want my clients knowing I am reading emails in the middle of the night! There was no way of resolving this on WinMo but is it possible with the HTC Desire HD?
The 2nd question is still email related. I have multiple email accounts which all get sent to my Exchange account. This is fine, but if I want to reply from one of those email accounts then this is more difficult. The only way I could think of was to set up the other accounts as imap/pop3 accounts so that I can at least reply from them. The only thing is I don't want it to download all those messages again. there doesn't seem to be an option to not automatically download emails to an account (so you can just use it for sending email). Am I missing something?
Finally, it's great that HTC have given an option to automatically bcc yourself, but it's not anything more than that. I assume it emails the email address for that account, but I want to send to a specific email address which I have set up. Is this possible?
Thanks again!
Sooooo..are you 100% that you did a research on your topic?
http://forum.xda-developers.com/showthread.php?t=797733&highlight=Exchange+issues
Plus I do know there's a thread at the very top dealing with "Issues for this device" :rolleyes
Not trying to be a jerk but please go to those threads and communicate with your fellow XDA members to find a solution for your issue.
Cheers,
M_T_M said:
Sooooo..are you 100% that you did a research on your topic?
http://forum.xda-developers.com/showthread.php?t=797733&highlight=Exchange+issues
Plus I do know there's a thread at the very top dealing with "Issues for this device" :rolleyes
Not trying to be a jerk but please go to those threads and communicate with your fellow XDA members to find a solution for your issue.
Cheers,
Click to expand...
Click to collapse
Yes, I am 100%. I was aware of the Exchange 2010 thread, but it's not relevent to my question. I use Exchange 2007, but my question referrs to being able to send to a specific email address on bcc, being able to set other accounts not to download email (so I can use them only for sending), and about read receipts.
Perhaps I should have posted this in the questions and answers thread at the top, but I thought it would be ok to post a new thread.
I'm still new to this forum, and to be honest I'm always a bit wary of posting something in case I get a "use the search facility" type answer. I do understand it's important not to clutter up things in the forum, but we don't want to scare off the newbies do we?!
If this should be in the questions and answers thread then please close and I'll repost there.
baritoneuk said:
Snip, snip
Perhaps I should have posted this in the questions and answers thread at the top, but I thought it would be ok to post a new thread.
If this should be in the questions and answers thread then please close and I'll repost there.
Click to expand...
Click to collapse
Scare newbies? Who wants to do that?...with out them it'll be a one man show...and we all know how fun those are
I guess you've given the best response and suggestion on your quote above.
Feel free to contact me with any other question or concern you may have.
Cheers,
M_T_M
Your friendly Mod
M_T_M said:
Scare newbies? Who wants to do that?...with out them it'll be a one man show...and we all know how fun those are
I guess you've given the best response and suggestion on your quote above.
Feel free to contact me with any other question or concern you may have.
Cheers,
M_T_M
Your friendly Mod
Click to expand...
Click to collapse
OK, thanks. I'll post it in the Q&A- hopefully someone will know!

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