Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
HKcow said:
Hi all,
I am having a big headache with my phone now, please help if you have any idea to solve this, or if you have any idea to track the root cause! Thanks!
This morning when I woke up, I found that most of the profile pictures of my friends lost in the contact list. After a while investigation, I found that only 16 out of 4xx persons in my facebook left in my contact list.
To fix the issue, I tried a re-sync and this can't help. Except the contacts in gmail, only 16 persons in facebook appears in my contact list. I then tried to delete the facebook account in the contact, reboot my device, and add the facebook account again, but same issue happened again. If I choose not to automatically add all friends in my contact, the wizard will pop up exactly 16 friends to let me choose who should i import, but other 4xx friends disappeared.
I have double checked that I did not click "show friends with contact number only". And the strange things is, if i go to "activites" in the contact app, the update of friends that did not show up appeared in activites, and I can provide comment as well.
I am sure there is something wrong in the import process that skipped many of my friends from import. Anyone did try this and have a fix? Or how can I investigate the "log" or something else to pinpoint out the problem? I am afraid that even I hard reset my phone the same issue will exist!
Click to expand...
Click to collapse
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
HKcow said:
Some "update":
I have tried to clear all cache / data in the application setting for "contacts" and "contacts location" and this can't help the situation...
Click to expand...
Click to collapse
Please give a hand.. anyone meet this issue?
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
DaRkMyk said:
Same thing with me.. The funny thing is, I can no longer add some of my facebook friends, they are no longer listed on the "Get Friends" menu. The phone thinks that they've already been added.
This happens when facebook sync have errors...
I still can't find a way to get back my missing Facebook friends...
Click to expand...
Click to collapse
I have searched all over the web and seems only you and me have reported this error.
Can we confirm that this issue is caused by "i9000 database has the corrupted friend" rather than "i9000 not able to interpret the facebook list"? To eliminate the issue, I have tried to clear the SNS / Contact / Contact Location cache / data but they still can't help. If this is the case, resetting the phone (but this is my last step) should help.
Could someone specialized in the i9000 data structure to suggest a way to fully clean up the contact database? Maybe this can cater the case if the db is corrupted by sync error!
Thanks!
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
HKcow said:
I have a new friend in facebook today and as expected, the new friend not appear in the list after data-sync, no matter I want to add it later or add it during sync...
Furthermore, com.sec.android.app.sns/snsDB.db contains only the 16 friends in the database, which I suspect the server did not return the remaining contacts?
Click to expand...
Click to collapse
I have just tried a hard reset and the problem still cannot be solved... I think I need to call samsung support... This seems to be something wrong in the samsung sync server...
Same here, many contacts that sync from facebook are missing.
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
alovell83 said:
I don't use fb, so I don't think I can help, but I just wonder if something dumb in the software is going on. So, if you have 16 friends or however many syncing, these friends don't happen to show up elsewhere in your phone or in the cloud. Right? Maybe it has something to do with trying to match up with names you have in your phone book that have a phone number?
Again, just throwing an idea out there, but similar to how you can import all your google contacts or just the ones with a number.
Your friend counts seem awfully low, so if I'm wrong, try to think if there is anything common link between these friends that do get synced. Perhaps they have something in common that can help the sync...
Click to expand...
Click to collapse
Thank you very much for your suggestion... to answer your suggestion:
- I did nto click "show contacts with phone number only"
- I tried to dump the database from SNS, inside the database only the 16 friends exist, other 4xx friends no appeared in the database
- I have phoned samsung and they just request me to send them the phone. Their reply is quite inprofessional as they said if other facebook account is ok, that should be your account issue and saume generally can't help with facebook issue. But I am sure the phone is syncing with a samsung proxy instead of syncing to facebook directly.
I tried many things but nothing can fix this issue.
Ditto, I've tried many different things. Hard reset a few times as well and nothing. Reseated battery and put in a new sim. Perhaps maybe the order of things done is what works. I even tried to sync it before I created my google account. Anybody who has gotten this to work and remember what some of the first steps they did when they got their phone, input would be helpful to try and repeat your process.
if anyone can fix it please let me know how.
What firmware are you'll on? I had this problem with JG1. Flashed to JG5 and the problem's gone. But now my twitter contacts don't update. just two of them appear on my phone
I'm guessing there's a problem with the sync in our phones. I'm just learning to live with it
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
jordenyt said:
I have got a solution for this.
The problem is originated from the export error of facebook contact. Here is how I treat the problem:
1. Export your facebook contact using the facebook apps "Export Friends To CSV" (Google it and find the link, I cannot post the link)
2. After you have got the CSV, open it using Excel and check whether there are rows containing more than one contact. Apparently, there is error in the first friend contact info of these rows.
3. Remove those friends from your facebook contact (or ask your friends to fix their info).
4. Resync your Android contact with facebook.
This works for me. Hope this help.
Cheers.
Click to expand...
Click to collapse
I can't find the row that contains more than one contact
edit: oh now i found, the problem is from the last contact that shown in my phone sort by UID from facebook.
Related
Hello Folks!!
I have a big problem with my contacts...especially with my own contact card I have connected a few of my contacts (friends) with details from their facebookaccounts, for this reason you have to log into your own facebookAcc of course.
Well, this is the problem: Once you connect with facebook, your User ID will be overwritten with your details from the FB Account. In my case this is useless, because my FB Acc works with a pseudonyme But now i can´t use my HD2 with my own ("real") name, what is quite problematic in the context of software which is registred on a specific User ID.
Any help? I would be very very thankful...
i havn´t found a solution yet...for this reason:
*UP*
If you go into your contacts for whatever person is linked to FB, you can go to the very bottom after "editing" that contact and simply remove click on the "Tap to Remove Facebook Link".
I believe that will at least rid you of the connection that is causing this issue for you. I don't seem to have the same problem, the only thing it seems to overwrite is the birthday and the picture, so now whatever pic is on FB for that contact is what shows when that person calls, which is pretty cool.
perhaps my introduction was a little bit confusing (i think i´ll never get an oscar for my english^^), i´ll try it in other words:
There´s nothing wrong with the other contacts in my list, it´s just about my "owner card" (UserID of the Device itself), which has been overwritten by the "pseudonym-details" from my facebook account. For this reason some programs don´t work right now, because they have been registred on my "real" owner infos.
Do you now what I mean?
Try correcting your details in the registry, I think the setting you need is 'HKCU\ControlPanel\Owner\Name'.
Or create a separate contact with your own name and details, then choose 'menu -> save to my business card' (I have a Dutch device so I'm not sure if that's the name of the option). Not sure if that'll overwrite your Facebook nickname, but it's worth a try.
Is there some sort of application that allows me to link contacts to facebook pages from my computer, and then somehow mass updates the contacts on the phone? The link to facebook is just some XML in the contact notes, so in principle this should be possible.
The same question has been asked here yesterday - i can't post the link as there is a restriction from doing so *rubbish* but it's topic id is 636175 and isn't too far down the forum...
Anyways, it apparently works with myphone, but I don't seem the XML that everyone else does for some reason and so my facebook links don't save
wingm4n said:
Is there some sort of application that allows me to link contacts to facebook pages from my computer, and then somehow mass updates the contacts on the phone? The link to facebook is just some XML in the contact notes, so in principle this should be possible.
Click to expand...
Click to collapse
when you sync back your contacts after a flash/hard reset, the data to link them to their facebook equivalents should already be there. However, the links won't start to work until you have reassigned your 'me' contact card to your facebook account. When you do that, you should find the facebook links are restored. (not the facenbook app)
i'm afraid that's not what i'm looking for, myphone backs up my contact facebook associations just fine, i'm just looking for a simpler way to create those associations in the first place, preferably through the computer
Sorry if I misunderstand you, but doesn't the people/facebook app pop up and say 'click here to associate your contacts' and most of them are already pre-checked?
Note I'm NOT talking about the one on an individual person's page, but the one on the 'all people' list.
In the two seconds that process takes, 80% of my contacts were covered. The other 20% being people who I have as 'Jon XYZ' but they are 'Jonathan XYZ' on FB (or vice-versa.)
Or are you one of those people who doesn't do first name/last name and is looking for a way to get around that?
that's exactly what i need! it didn't do that with me, is there a way launch that synchronization manually?
I'm... not sure. I'm sure there is but I don't know how.
Just to make sure you're not missing anything obvious:
Go to the People tab
Click All People at the bottom
You're now at the "All" tab within a new screen -- you should see your fb contact as "Me" listed as the second contact -- do you see this 'link your facebook contacts' around here? (If it exists on this screen, it'll be one of the top three contacts.)
If not, use the slider on that same screen to scroll over to 'Updates and Events'. You'll see yourself at the very top here, and I'm almost positive that it was on this screen where it had 'link your contacts.' It wasn't in a menu or anything, it was very prominently displayed as one of the top items.
When/if you can find that screen, it's basically a dumb match that looks for Contacts(First Name,Last Name) = Facebook(First Name,Last Name). I'm not sure if it pairs on email address, but AFAIK it needs the full name to be exactly the same.
HTH.
**This all assumes you entered your facebook credentials when setting up your phone (or from the data sync menu under the settings tab afterwards) - completely separate from any fb app you may have on your phone. I'm pretty sure you have done this since you mentioned the XML in the contacts but just to be absolutely positive.
I've been looking at this problem since you first posted, and the main problem I see is that I can't see a way to un associate the me contact from face book (in order to re associate so that the contact association screen comes up)
dashed annoying!
i see what you mean, i'm going to look for a way to do that
Have you tried Fonebook!
http://www.developingtrends.co.uk/Software/Facebook/Fonebook/Default.aspx
I can do all the sync with facebook and Outlook. Give a look at this!
samsamuel said:
I've been looking at this problem since you first posted, and the main problem I see is that I can't see a way to un associate the me contact from face book (in order to re associate so that the contact association screen comes up)
dashed annoying!
Click to expand...
Click to collapse
I think you could momentarily switch off the Facebook connection altogether do accomplish that. It's under "Data services" (on the settings tab).
Robrecht said:
I think you could momentarily switch off the Facebook connection altogether do accomplish that. It's under "Data services" (on the settings tab).
Click to expand...
Click to collapse
Yea, thanks, that got it, however when i logged back in (through 'me' contact card) it doesnt ask about associations as when you do it the first time. Oh well.
i just found an option do associate the contacts for you! if u scroll to the contacts tab in HTC sense then scroll to updates and events (its the picture of the person with a clock next to their head) i had a button at the tob which said 'Associate contacts: XX new associations found (xx being the number of new associations)' tap this and select the contacts you want to update (by default it selects all) then tap ok. it will create the associations for any contacts that arnt associated. it will also set the default contact picture to the facebook profile. it will make your contacts lag a bit while it downloads the info but after that it runs fine
if it helps im running 1.66 official hd2 rom from HTC, with radio 2.08
mazzarin said:
Or are you one of those people who doesn't do first name/last name and is looking for a way to get around that?
Click to expand...
Click to collapse
Sorry to reopen this thread, but I'm one of those people! I would also be interested in finding a way to add/backup my fb associations on the PC as MyPhone does not seem to sync them for me I get the fb id's in the <sn> field but not in the <facebook> ones =/
First of all hello and you have my support to whichever great happening from XDA to HTC HD2 --- This said as its my first post.
Now on to the problems:
1) I have been using numerous ROMs so far and i am sort of a facebook fan thus connecting my contacts to facebook. Im also using Activesync and MyPhone. The problem here lies on the fact that whenever i flash a new ROM or the original one i have to connect hundreds of contacts to facebook again. There was only one time that my facebook link for the contacts linked automatically after flashing new ROM. Anyone knows the process of getting this right without going through the process of linking them again after flashing?
2) Selection of specific days of appointments to be repeated is does not exist in HTC calendar. Anyone has any other .cab addition to this so you can select the days of a repeated appointment? (So far the only option i have is "Repeat X Day"
inny2 said:
First of all hello and you have my support to whichever great happening from XDA to HTC HD2 --- This said as its my first post.
Now on to the problems:
1) I have been using numerous ROMs so far and i am sort of a facebook fan thus connecting my contacts to facebook. Im also using Activesync and MyPhone. The problem here lies on the fact that whenever i flash a new ROM or the original one i have to connect hundreds of contacts to facebook again. There was only one time that my facebook link for the contacts linked automatically after flashing new ROM. Anyone knows the process of getting this right without going through the process of linking them again after flashing?"
Click to expand...
Click to collapse
The facebook association is saved in your contacts 'notes' field. When you re-sync your contacts after a flash, that data is also restored. (As is the 'favoutite people' links on the people tab)
Once you have associated your 'me' contact card to your facebook account, all your facebook associations are restored. You may still get the popup asking you to recreate the associations, first time you connect from the me contact card, but you don't need to.
I can see the code in the Notes under each contact, i also enter my facebook password and run the app before even sync my contacts, and reboot before and after syncing.
Tho it never re-links my contacts.
its not connected to the facebook app, forget about the app for now. It only responds to you clicking the 'me' contact card, scrolling to the bottom and linking with faceook profile. After that it can take a little time to sync, , you can go to people - all people - and slide to the 'updates and events' tab, click menu - update now, and it 'should' eventually update. SOme people have reported it takes some time to get going.
That was done automatically as soon as i entered my facebook account details.
I will let it there for 1-2 days see if it will be done automatically but my best guess from the discussion so far is that theres no clear procedure to do this
I have synced my account a while I ago when I got my SGS.
Now, I have gotten a couple new friends (total says 103 or so). So I go about and press Sync now on my facebook menu page and it sync. I then check if the new friends have synced in, and no - I can't see them. Under groups, it still says 97 under Facebook, which was the number of friends when I initially set up the sync.
Now, the weird thing is, statuses on existing friends are getting updated, pictures are getting updated, I can even see my friends activities (the ones not added) under Contacts -> Activities..
I've tried sync both with Wifi and 3G.
Any ideas? I would like to get the new additions in
have you manually added those other facebook friends?
using the "Get Friends" menu?
while in Phone book, press the Menu key (is that the correct name) -> Get Friends -> Facebook
wow, there they were
Didn't know I had to "go fetch 'em"...
Thanks alot, mate!
glad to help...
It's a good thing Samsung designed it that way, I don't want my SGS syncing all my 1000+ Facebook friends.. heheh
Hey thanks for the info ... I was looking for this!
facebook's name in contact?
talking of which, I get used to sync my google phone's contact with gmail contact, now I changed to i9000, I found that I need to manually link the friends in my contact to fackbook contact even they have the same name in 2 side, and if the name is not the same, i9000 will use the facebook's name which mostly some nick name that I dun know which friend is it indeed
any suggest?
ariclung said:
talking of which, I get used to sync my google phone's contact with gmail contact, now I changed to i9000, I found that I need to manually link the friends in my contact to fackbook contact even they have the same name in 2 side, and if the name is not the same, i9000 will use the facebook's name which mostly some nick name that I dun know which friend is it indeed
any suggest?
Click to expand...
Click to collapse
hmm... It happens to my SGS to.. sometimes it automatically links my phone contact to my selected facebook contacts, sometimes it doesn't..
both names should be exactly the same...
When I import my google contacts to wp7, all contacts appear but I notice that some of them have numbers and some don't. What's wrong?
Your OS is wrong.
peacekeeper05 said:
Your OS is wrong.
Click to expand...
Click to collapse
??
i'm asuming u r editing contacts in google. my experience is that, u just need to give it some time (in most of the cases it shows up immediately though).
but if u r importing contacts (syncing for the first time), it should show all contacts with number. i'm just sharing my experience.
HD2-WP7 said:
??
i'm asuming u r editing contacts in google. my experience is that, u just need to give it some time (in most of the cases it shows up immediately though).
but if u r importing contacts (syncing for the first time), it should show all contacts with number. i'm just sharing my experience.
Click to expand...
Click to collapse
actually, I think I've solved it. I noticed that when I looked at the one's with the numbers, they were under the category "mobile" in google contacts while those that didn't where "main". I'm changing everything now to mobile then I'll just factory reset everything then import the contacts again. Hope that works..
did your google contacts sync for you if not ill tell you what to do next
mikeyb1216 said:
did your google contacts sync for you if not ill tell you what to do next
Click to expand...
Click to collapse
I'm having the same problem could you tell me please as all my contacts are there but with no numbers apart from facebook contacts!! Any advice would be good.
Thanks.
My girlfriends phone has an problem with google right now. Last night I got her HD2 working on mango. She imported her contacts from google just fine.
The phone froze I did a hard reset and it was working with in 20mins. Now google won't sync contacts from google. It will do email but not contacts.
Even if she logs into live and tries to import from her Gmail account it won't import the contacts.
Been like this for 12 hours now.
ERROR CODE: 80070057
Google contacts sync problem - SOLVED
Guys, I've just picked up a Nokia Lumia recently and was having problems synching my google contacts phone numbers. I noticed because some mobile numbers were there from my outlook account but the google ones were not.
I remember the opposite of this happening with my Android phone as I wanted to stop all new contacts I added showing up so moved them all out of the "my contacts" group in google.
If you have done this, then select all the contacts you want to see in WP7 and add them to the "my contacts" group in google then re-sync the account on your phone and it will then work perfectly. At least it did for me.
Enjoy
yuhenyo said:
actually, I think I've solved it. I noticed that when I looked at the one's with the numbers, they were under the category "mobile" in google contacts while those that didn't where "main". I'm changing everything now to mobile then I'll just factory reset everything then import the contacts again. Hope that works..
Click to expand...
Click to collapse
same problem here bro, i am checking all my 500+ contacts right now, and its frustrating