Related
UPDATE March 16th 2016
The new phone has been wireless charging fine. It has been over 2 months and still no "issues".
On my travel charger, about once an hour, it would freak out and stop charging. It was fine at home charging on my Nokia pucks.
However this warranty replacement has wireless network issues. It randomly just displays a message saying Network Disconnected... and when it's charging and reaches 100%, it starts to make this high pitched squeal. It wakes me up at night and I have to remove it, which defeats the purpose.
I have been super sensitive with QC 2.0 fast charging. I've used it a few times at home and in the car to give a quick boost, but never ever let it stay on a Fast charge for extended periods or overnight.
I think I am going to ask for a different phone from Verizon. Root and custom days are over for most carrier devices. I wanted to conclude this test.
UPDATE January 13th 2016
New replacement is fine. Called Verizon and found they are aware that Hardware Rev1 has a bad (abondoned) wireless charging chip and has been updated in Rev2.
Unforunately they cannot guarantee a Rev2 during a warranty replacement. So that sucks.
UPDATE January 11th 2016
The G4 is just screwed up. I am calling for another replacement. This time, NO Fast Charging at all. I think it has a bad chipset in them.
UPDATE January 9th 2016
My QI Charging completely died. Multiple batteries, Stickers, Chargers. Nothing. Qi puck wouldn't even turn on the charging LED at all. Absolutely dead. I have been using my QC 2.0 Fast charging at the house and in the car. Last night I charged off a 500mAh USB charger. And this morning it is Qi Charging just fine. I threw it on multiple pucks, multiple times throughout the day.
I think this concludes that it HAS to be a programming problem with the phone with QC 2.0 chargers and the power expectations of the input. I think it gets stuck in a rut after doing a QC 2.0 Fast charge and receiving the super fast charge. Afterward I think the Qi's lower power output, the phone thinks it is a bad connection and rejects it. It will either attempt to make a connection (cycles on, off, on, off, on forever) or just nothing at all.
I will continue testing this. At this point it is charging fine. I will refrain from using any fast chargers and see how long it lasts before freaking out again. After a week, I will fast charge and see if I can "break" it and "fix" it. Perhaps it just needs a good overnight of a 500mAh slow charge to "reset" it's database or something.
UPDATE January 1st 2016 Happy New Year
I can't figure out the Wireless Charging on this phone. I bought a LG Qi Circle Case. Still having issues. I went back to the stock back + my Rev.2 Qi Sticker.
It is still wonky. It was working for a while, then got worse and worse. It seems to have something to do with Quick Charging and wireless charging.
I think the phone has some weird bug where it gets used to the super fast quick charges and expects a specific amount of power, but then when you throw it on a slower Wireless Charger later, it still expects the same high inputs of power and just, maybe, keeps cutting the connection hoping for a better one.
I DID prop up my Qi Sticker charging tabs with a small roll of tape and it seems to be holding fine for now.
This really sucks. Between the Touchscreen issue, Qi Issues, and locked bootloader... I think this might be my last LG device.
UPDATE December 1st 2015
Still goofy. A factory reset seemed to help but it is iffy at best. Works perfect sometimes. On, off, on, off, no problem. Other (most) times just starts and stops constantly.
It seems now it'll charge for 5-10 minute before it starts getting wonky. Starts and charges for a while, then freaks out. Start, stop, start, stop, etc.
I woke up this morning with 43%.
I think the phone is faulty. I plan on swapping it via carrier warranty. Who knows if that's a good solution but my original G4 charged great after a few weeks of "breaking it in". It was wonky for a few weeks but ironed out and worked for months. My 2nd replacement phone worked for a few weeks and then stopped.
UPDATE November 14th, 2015
The initial success proved to be a fluke. At this point I factory Reset and now it is charging better.
Prior to the factory reset, I ordered a new V2 sticker. So that is 3 different stickers, 3 different batteries, and multiple Qi Chargers. All performed the same. As a last resort before replacing the device, I factory reset via Recovery (VolumeDown+Power on boot). I tested prior to doing any setup and it was working as it should. I even tested with the other stickers and batteries now charge normally after a factory reset.
So my initial conclusion went out the window. How a software reset could affect a hardware issue as simple as charging is beyond me. The only thing I can think of is a meltdown of some process. Typically reports (and even in my case) is that it typically works for about a month before it breaks down. Time will tell.
I have a Verizon VS986 btw. We are running on older 11A (latest) firmware. This may be something that gets patched out in other variants... hopefully.
UPDATE November 10th, 2015:
My Tests show it is the battery that causes the constant start/stop/start/stop > over heating > lockups
If you have a promotional or extended battery, try using that one. I have 2 LG G4s (1 replacement), 3 batteries, 2 Qi Backs, several Qi pucks. My issue/lockups/crashes/aggravation was only when I used my ORIGINAL OUT OF THE BOX BATTERY.
The Promotional Battery and the Out of the Box Battery are different. They have the same model number but different markings and text layouts. I think they are 2 different batteries. I think the included battery is faulty in some cases. I NEVER had any problems charging via hardwire though. Only Qi.
My theory is that the ORIGINAL battery just wasn't getting enough juice via the Qi charger to allow a charge. It sees the initial connection, but drops it for some reason and retries. This is why I think some pucks work better than others. Users have reported changing to a "higher quality" puck stopped the nightly reboots/lockups. Perhaps it was sending MORE power, enough to keep a steady charge flowing.
Where the PROMOTIONAL and Extended battery are normal and just take what they can get.
Makes sense right!
Here is the link to Post 47 for my tests:
http://forum.xda-developers.com/showpost.php?p=63759324&postcount=47
Original Post:
There are several Wireless Sticker threads and an issue that comes up is that while charging overnight, the phone freaks out and locks up. You can see the launcher icons, but the background resets to default and crashes constantly to a black background over and over until it resets. The problem is random and doesn't happen every night. Some times it happens multiple times a night. It seems there is an issue with the G4 ONCES it reaches 100. Possibly the constant "re-up" to maintain 100% is triggering some service meltdown. It is very odd. We have found that different chargers yield different results. I know some of the cheaper Qi pads will not trickle charge and just turn off after 100% (you wake up with 78% battery). Others have found different stickers have been the culprit. Some speculate the curve of the device causes the coils to not receive a constant charge (creates variances in mAh).
Something is causing it. I figured a dedicated thread to get to the bottom of it would help spread awareness and help get to the bottom of it.
All Wireless Charging users are encouraged to participate but posts such as "mine charges just fine" is not helpful here. So I want to try and stick to a format:
Code:
[b]G4 Model: [/b]
[b]Sticker or Official: [/b]
[b]Qi Charger: [/b]
[b]Launcher: [/b]
[b]DPI Used: [/b]
[b]Alarm Usage: [/b]
For me:
G4 Model: Verizon G4
Sticker or Official: Sticker from Ebay
Qi Charger: Nokia Puck
Launcher: Nova
DPI: 540 or 560 (can't remember but I changed it)
Alarm Usage: Used Daily for 7:30am
Click to expand...
Click to collapse
Sprint G4
Yootech circle case with qi
Yootech puck
Nova launcher
Alarm set to 6:00, 6:30, 7:00 daily.
Dpi = stock setting
What I've noticed:
If I allow the phone to charge to 100% and use it for a bit but not allow charge to dip below 100%, then set it back on the puck (cuz i just wasn't done sleeping yet)... This is when I noticed a hot phone and it freaked out.
The following night, I cleared all apps before setting on the puck and never removed it. Woke up to a normal phone.
Following night I did NOT clear apps but left it on the puck all night. Woke up to a normal phone.
Have not been intentionally been able to duplicate a hot, freaked out phone.
Hope this helps.
Sent from my LGLS991 using Tapatalk
T-Mobile H811 G4.
Aliexpress sticker.
Any wireless charger.
Sent from my LG-H811 using Tapatalk
This sounds something like a voltage issues seen when using off branded (i.e., ebay) batteries or inferior charging cables. Both can be found to routinely cause phone freak out, lock up, jittering, etc. Just a piece of info to drop in to consider.
T-Mobile user with a sticker from Aliexpress. No issues normally, but there was one occasion when I woke up and my phone was piping hot.
Sent from my LG-H811 using Tapatalk
MicroMod777 said:
T-Mobile H811 G4.
Aliexpress sticker.
Any wireless charger.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
I thought you had problems with the nokia
player911 said:
I thought you had problems with the nokia
Click to expand...
Click to collapse
Nope. Tried 3 charges and still lockup.
Sent from my LG-H811 using Tapatalk
I think one parameter might be the way the charger is plugged. Even with a very good pad, if not using wall plug but some lower voltage source like usb plug on appliances (computer/TV/console/...) the charging often goes on and off, probably due to the non flat back of the phone. The type of back (leather or plastic) may play a role here too.
I'm wondering if the instability of the charging could make the phone go crazy?
Sent from my LG-H811 using Tapatalk
MicroMod777 said:
Nope. Tried 3 charges and still lockup.
Sent from my LG-H811 using Tapatalk
Click to expand...
Click to collapse
Oh so all chargers lock up. I read your post as 3 chargers and no problems.
I have tried replicating the issue with no luck. Someone said they think it is when it reaches 100% and still charging. Perhaps the on/off behavior of the charger top off? One night I woke up at 3am and it was locked up, rebooted, threw it back on the charger, and woke up at 7am it was locked up again.
Hopefully now there is a root process we can get some more information.
For me, it typically locks up 3-5 days a week.
Now this may help, I was at work, trying to charge my phone before I left to get the train home, to make sure I had plenty of charge to last the journey. It was charging, using a cable, for about half an hour, and was just quite hot, but the percentage wasn't increasing... (when I charge, I make it practice to just put on charge, and leave it alone, screen off, in order to get the quickest charge possible)
Never happened before, or after that. But maybe this isn't just related to the wireless charging, maybe there is a scenario with a particular app or something that is causing this to occur, rather than the fact its wireless charging?
I haven't had any issues with my QI charger though, although for now I'm not using it anymore, as I've gone back to the standard battery cover, and am awaiting a QI sticker in the post (couldn't get along with the quickcircle case, the flaps drive me mad)
G4 Model: H815 (EU)
Sticker or Official: NeWisdom från Aliexpress
Qi Charger: HTC ~ 1,2A charger + LG WCP-300 Qi-charger
Launcher: Nova
Have experienced 3 times that the phone is set to charge at bed time and then is around 95% battery in the morning, still on the charger. Launcher has crashed and all I see is a black screen. Then some kind of reload and my wall paper is back to default, for some reason..
Edit: After changing charger, both NeWisdom sticker & QuickCircle CFR-100 case both works fine.
That is typical Konstigt
I used a different launcher last night, Acrion Launcher 2, and it was crashed this morning. Default wallpaper, black screen, same as above.
I am not sure it is a downloadable app, but a stock background app maybe. The reason I dont believe it is a 3rd party app is because it will lock up on a freshly rebooted phone with no apps running.
G4 model: H811 rooted
Sticker: NeWisdom
Qi Charger: Ghost 100 model no. PW-130
Launcher: stock
Only problem have is finding the sweet spot on charger to get it charging, sometimes takes minute or so to get going but other than that no lock ups, etc. Also phone is at 100% after being on all night.
Sent from my LG-H811 using Tapatalk
G4 Model: Verizon G4 (VS986)
Sticker or Official: NeWisdom (Upgraded Chip) sticker via Amazon
Qi Charger: CHOE Stadium Qi Wireless 3-Coil Charger
Launcher: Nova Prime
DPI Used: Stock
Alarm Usage: Rarely
I installed the upgraded NeWisdom sticker a couple weeks ago, and I've been charging wirelessly each night since then. I have yet to experience any lockups. It does get hotter and charge slower than my previous phones that used OEM wireless charging backs (Galaxy S5, Note 4) or came with wireless charging built-in (Droid Turbo) when using the same wireless charger.
The only thing I haven't tried is a different charger. I really want to keep using my Nokia puck because it works very well and easy to just throw down.
I am getting really annoyed by this Qi crap.
G4 Model: H815 (EU)
Sticker or Official: fonesalesman Sticker from Amazon.de
Qi Charger: Nokia DT-900, LG WCD-110, EasyChee T900
Launcher: Stock / Nova
I've had several crashes during wireless charging from beginning on. I've ordered a qi-sticker from fonesalesman along with the phone and put in on since it arrived. It crashed on day one with stock launcher and nearly no settings made. And it still chrashes after I configured all apps and using nova as launcher. Also tried different chargers...
Today I could watch it crash in the office. The phone went up to 100% and the charger (EasyChee T900) stopped charging for a moment. After a while it changed from no charging to charging in an arbitrary rhythym. One moment it charged for 1-2 Minutes, then no charging for 30 seconds, then charging again for a couple of minutes. Sometimes in between it changed states several times within 30 seconds... As I wanted to check I had the same symptom you all got.
Yeah this is the problem. I guess we just wait for a custm rom to see if the problem can be fixed.
Anyone able to grab a logcat? Maybe there is some app that monitors the qi charge and freaks out.
Anyone running a custom rom able to test this? I saw an AOSP rom in development. Hopefully it isnt a kernel issue.
Konstigt said:
G4 Model: H815 (EU)
Sticker or Official: NeWisdom från Aliexpress
Qi Charger: HTC ~ 1,2A charger + LG WCP-300 Qi-charger
Launcher: Nova
Have experienced 3 times that the phone is set to charge at bed time and then is around 95% battery in the morning, still on the charger. Launcher has crashed and all I see is a black screen. Then some kind of reload and my wall paper is back to default, for some reason..
Click to expand...
Click to collapse
Aha, my HTC chargers output was only 1.0A and my LG WCP-300 should have a 1.8A input. Changed to the stock LG G4 charger to feed my WCP-300 and now I have not seen the issue again. I have also changed to a CFR-100 QuickCircle case.
So good charger + QuickCircle = no problems.
Konstigt said:
Aha, my HTC chargers output was only 1.0A and my LG WCP-300 should have a 1.8A input. Changed to the stock LG G4 charger to feed my WCP-300 and now I have not seen the issue again. I have also changed to a CFR-100 QuickCircle case.
So good charger + QuickCircle = no problems.
Click to expand...
Click to collapse
I use a Nokia Puck which has a barrel plug. I am assuming the included adapter would run at the proper specs. I haven't tested amperage. But you have problems with the sticker but not with the CircleCase? I am curious if you believe it was the power problem or the sticker problem (or both)
Anyone here have their wireless charging stop working completely?
Hello,
First off I want to preface this by saying I have my bootloader unlocked, rooted, running a 6.0.1 ROM.
This past weekend I noticed that my phone wasn't charging on a generic 4 port USB charger that I have. Made sure it had power, tried it on my tablet I had laying around, and eventually got it to charge using a different cable. No problem, stuff like that happens. Noticed it was "charging slowly" Hmm..wonder if the USB charger is going back. Tried it other places, but always getting EXTREMELY slow charges. Unfortunately I had my OEM charger at work at my desk so I couldn't try that but I have a QuickCharge 2.0 car charger that I tried. I plugged it in there and I was actually LOSING charge at what seems like a faster rate than just a normal drain. WTF!?
Got to my destination (going to my buddy's house) and tried a few of his chargers; same thing, "charging slowly". Made it through the weekend, got home and the problem is still going on with all my chargers.
So today, I get to work to try my OEM quickcharge and it drains my battery as well! Oh boy. This is bad.
Anyone else experience this? Since I've unlocked bootloader and no extended warranty AND the fact that Moto Support is god awful anyway, I'm screwed when it comes to professional help. Anyone have luck opening up this beast and fixing anything? Any help or guidance would be very much appreciated.
My phone isn't charging very well either. I went out to do some errands and phone was on 84% saying it'll be charged in 35 minutes I came home three hours later it's still on 84% with 35 minutes to go and burning up to touch. This is already my fourth Moto X in the week.
xBkKx said:
My phone isn't charging very well either. I went out to do some errands and phone was on 84% saying it'll be charged in 35 minutes I came home three hours later it's still on 84% with 35 minutes to go and burning up to touch. This is already my fourth Moto X in the week.
Click to expand...
Click to collapse
Fourth with issues? Hope it's not related to the same charger.
Sent from my XT1575 using Tapatalk
dottat said:
Fourth with issues? Hope it's not related to the same charger.
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Not the same charger but all four different chargers the phone comes with. I ordered it on Amazon with next day arrival and the first two phones had dead pixels third one was reading 138 degrees with ampere while charging and would stop and fourth (current) refuses to charge past 84% unless I have the phone off I noticed. I unlocked the bootloader on this current one though so I don't think I'll be able to exchange it now
sreister said:
Hello,
First off I want to preface this by saying I have my bootloader unlocked, rooted, running a 6.0.1 ROM.
This past weekend I noticed that my phone wasn't charging on a generic 4 port USB charger that I have. Made sure it had power, tried it on my tablet I had laying around, and eventually got it to charge using a different cable. No problem, stuff like that happens. Noticed it was "charging slowly" Hmm..wonder if the USB charger is going back. Tried it other places, but always getting EXTREMELY slow charges. Unfortunately I had my OEM charger at work at my desk so I couldn't try that but I have a QuickCharge 2.0 car charger that I tried. I plugged it in there and I was actually LOSING charge at what seems like a faster rate than just a normal drain. WTF!?
Got to my destination (going to my buddy's house) and tried a few of his chargers; same thing, "charging slowly". Made it through the weekend, got home and the problem is still going on with all my chargers.
So today, I get to work to try my OEM quickcharge and it drains my battery as well! Oh boy. This is bad.
Anyone else experience this? Since I've unlocked bootloader and no extended warranty AND the fact that Moto Support is god awful anyway, I'm screwed when it comes to professional help. Anyone have luck opening up this beast and fixing anything? Any help or guidance would be very much appreciated.
Click to expand...
Click to collapse
Question to OP: DId you ever find a resolution? I have recently noticed that my XT1575 (currently restored to stock 6.0 but still unlocked) actually LOSES charge while "charging" (as reported in Battery setting) in my Car (12vDC) and on my motorcycle (12vDC). Granted, I am running GMaps and streaming music running, among other apps... In fact, I just saw the charge drop from 74% to 68% in about 15 mins while driving this morning... On the other hand, when plugged into AC Turbo charger, I can run all those apps and then some, and charging, the battery charge goes up 1-2% per minute... Wondering if anyone else has seen similar issue when charging via DC current?
ech1253 said:
Question to OP: DId you ever find a resolution? I have recently noticed that my XT1575 (currently restored to stock 6.0 but still unlocked) actually LOSES charge while "charging" (as reported in Battery setting) in my Car (12vDC) and on my motorcycle (12vDC). Granted, I am running GMaps and streaming music running, among other apps... In fact, I just saw the charge drop from 74% to 68% in about 15 mins while driving this morning... On the other hand, when plugged into AC Turbo charger, I can run all those apps and then some, and charging, the battery charge goes up 1-2% per minute... Wondering if anyone else has seen similar issue when charging via DC current?
Click to expand...
Click to collapse
now that I think about it, its DC going into the phone regardless of the source, so the type current is not a factor... so assuming I don't have bad cables, what could be causing the difference?
Sent from my XT1575 using XDA-Developers mobile app
---------- Post added at 08:48 PM ---------- Previous post was at 08:14 PM ----------
Upon further research I just discovered and ordered a Qualcomm Quick Charge 2.0 capable car adapter... I'll bet the "standard" usb power the phone can draw from a cheap car adapter isn't sufficient to effectively charge on top of streaming, GPS mapping, Bluetooth stereo and screen on... Lets,see what the new 2.0 QC adapter can do next week....
Sent from my XT1575 using XDA-Developers mobile app
I've noticed issues with the charging port. I have two brand new 25w turbo chargers and neither of them connect/charge my phone. I got an OEM USB cable and connected it to my old Droid Turbo charger and that is the only charger that works for me. Bummer. Was considering sending back the phone to moto, but I'm unlocked and have a feeling they would not repair/research it...
Sent from my XT1575 using XDA-Developers mobile app
You can download an app called "Ampere" it will actually show you the charge and discharge rate that the phone is doing. Might help out in determining what is wrong.
For those experiencing issues with the device not charging to 100% when it is extremely hot, this is normal behavior. This is from Motorola...
Some facts on battery temperature
* Devices need their space; There are no on-board fans, cooling relies solely on the device being able to dissipate heat through the air. To help cooling, ensure the device is not in a pocket, purse, carrying case, or direct sunlight.
* Normal temperature is (97f) ~36c
* A user will begin to sense a “warm” device at 106f (~41c) and it will seem hot at 109f (~43c)
* Cool Down Mode kicks in at 152f (67c)
* Batteries with temps => 113f to 140f (45c to 60c) will not charge to 100% capacity
* Battery temps >140f (60c)will not charge at all
Click to expand...
Click to collapse
Hello, guys. I hope you all are great.
I have a concern... I don't know wether the issue I am facing is specific for the XT1575 or is a general android problem. Here it is:
I have a Moto X Style and I am facing this problem: slow battery charging. There are 2 symptoms that I noticed:
1. When I turn on the screen after starting charging with the screen off, the cell phone stops charging (using fast charger or ordinary one). To continue charging, I have to unplug and plug again and again.
# I believe the fault is software. But I am not sure about that.
2. About 5 days ago the turbo charger (and common charger) is charging very very very slowly. It is not normal. To charge 1%, it takes about 20 min. I ran the Ampere app and realized that the current during charging is between 230 and 260mA. If I am not mistaken, using the turbo, it should be at 1600 to 1800mA.
I realized that fault after a trip. In it I needed to charge the phone in the USB 5V car charger and did not charge properly (same symptom described above).
What have I already done testing?
- I had a let the battery drain 100%, so that I started to charge. Nothing has changed.
- I had tried charge using the fast charge that came along with the cellphone and ordinary ones. Nothing has changed.
Has anyone had this? Is there any way for me to go and fix it?
The cell phone is awesome, although the battery is your biggest con. Without the turbo charger it gets me some doubts regarding if I can still have it...
I really appreciate your help.
One extra update: I have just factory reseted and everything is still the same as stated previously.
Something says to me that the issue is software. The reason is that I use a pin code to protect my device and after I turn the screen on (after typing the pin), the device stopped charging. So that I had to unplug and plug it once again to continue the charging.
The thing is that after I factory reseted and realized that the issue continued, I tried to suspend the use of pin code.
Result: the second flaw stopped. I mean that after turning the screen on the battery continue to charge normally.
Now the fast charging pretty slowly still...
Sent from my XT1575 using Tapatalk
You most likely have a bad cable or adapter... there is no known software issue with charging on any Moto X device.
Less likely: bad USB port in the phone or bad battery
Even less likely: bad main board in the phone
Find a friend with a Galaxy S7 or S7 Edge (just saying because they common) and plug into their stock charger, it should pop-up the turbo charging toast messaging within a couple seconds.
I see... So, I agree with you. Even based on that my Moto x is really new. No more than 1 month...
I will look for another turbo charger and try once again.
Oh, and one more thing, even the cause may not be related to software, I intend to downgrade to 5.1 and try once again. If nothing occurs, I will update to 6.0.1 and move my life on.
Thank you in advance!
Sent from my XT1575 using Tapatalk
brunoborborema said:
I see... So, I agree with you. Even based on that my Moto x is really new. No more than 1 month...
I will look for another turbo charger and try once again.
Oh, and one more thing, even the cause may not be related to software, I intend to downgrade to 5.1 and try once again. If nothing occurs, I will update to 6.0.1 and move my life on.
Thank you in advance!
Click to expand...
Click to collapse
Don't do that... Why on earth would you want to do something as dangerous as downgrade?
I don't know. Maybe the fact that it can be a software issue...
Sent from my XT1575 using Tapatalk
But I will do as you recommended, @acejavelin
Sent from my XT1575 using Tapatalk
brunoborborema said:
But I will do as you recommended, @acejavelin
Click to expand...
Click to collapse
It's not software... But I'm no expert either. If it is software you are the first person to discover it. Try a new charger or just connect a buddies to test it.
Unfortunately, I believe that the issue is hardware related.
I charged with another fast charger and problem persists...
Sent from my XT1575 using Tapatalk
Hi,
Yesterday, I use my phone till 0% battery and shut down itself.
The charger come with phone do not charge my phone. the led come ON, sait it is charging but it stays 0% for hours.
I try to charge with my old quick charge 2, It go from 0 to 77% in 7 hours.
Do you think this is software issue or Hardware issue?
there is any test that I can do?
I just bought quick charger 3 from ANKER, hope it will replace my original charger.
thank
kivawolf said:
Hi,
Yesterday, I use my phone till 0% battery and shut down itself.
The charger come with phone do not charge my phone. the led come ON, sait it is charging but it stays 0% for hours.
I try to charge with my old quick charge 2, It go from 0 to 77% in 7 hours.
Do you think this is software issue or Hardware issue?
there is any test that I can do?
I just bought quick charger 3 from ANKER, hope it will replace my original charger.
thank
Click to expand...
Click to collapse
Sounds like bad battery. I'd reach out to Le Eco for replacement.
kivawolf said:
Hi,
Yesterday, I use my phone till 0% battery and shut down itself.
The charger come with phone do not charge my phone. the led come ON, sait it is charging but it stays 0% for hours.
I try to charge with my old quick charge 2, It go from 0 to 77% in 7 hours.
Do you think this is software issue or Hardware issue?
there is any test that I can do?
I just bought quick charger 3 from ANKER, hope it will replace my original charger.
thank
Click to expand...
Click to collapse
FYI it is really hard on your battery if you continually drain it significantly (< 20% or so). I used to do the same as you, but read several articles showing how it reduces the life of the battery. Now I usually charge around 30%. Once a month I'll let it go to 0 to make sure that it is calibrated.
You should stop draining it completely.
I can find the links discussing this if you don't believe me.
Hi,
I went to my friend house and used his LG G5 charger quick charger 3. It work great. Passing from 75% to 100% in 30min. So, I guess it was my Original wall charger that has issue.
Thank a lot for you guys help.
and @slgooding, thank I will that info in mind
kivawolf said:
Hi,
I went to my friend house and used his LG G5 charger quick charger 3. It work great. Passing from 75% to 100% in 30min. So, I guess it was my Original wall charger that has issue.
Thank a lot for you guys help.
and @slgooding, thank I will that info in mind
Click to expand...
Click to collapse
The leeco cable is not good at all so maybe the problem is the cable
The LeEco charger that came with my LP3 also died after using it for a couple of months. I ended up just getting another QC charger from amazon. Hopefully this is not an indication of the reliability of the phone itself.
I bought these USB-C cables (5-pack) from Amazon, they are really sturdy.
https://www.amazon.com/AUKEY-USB-C-.../B01B634WNK/ref=sr_1_1?ie=UTF8&qid=1488118508
It has a long one good for wall charger, a very short one good for PC connection, and the middle ones for car, office, etc.
Hope this is just one of those bad ones, not the quality of the phone, I gave up my One Plus 3T for this one because of the price and and this phone is like a beast=)
21s update maybe?
After 21s update mine stop charging normally. Only after I reboot the cellphone it charge again. Same with different chargers and this happen immediately after the update. In 20s was working normally.
dnnyvngs said:
After 21s update mine stop charging normally. Only after I reboot the cellphone it charge again. Same with different chargers and this happen immediately after the update. In 20s was working normally.
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you are right, I star to having problem when update to s21 stock US.
But, I changed to Turbo china s23, I am having an same issue.
Using LG G5 charger works great.
kivawolf said:
you are right, I star to having problem when update to s21 stock US.
But, I changed to Turbo china s23, I am having an same issue.
Using LG G5 charger works great.
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I tried with a couple aukey chargers with QC 3.0 and no way to make it work. My temporal solution is reboot, by the way I send all my founds to LeEco, I'm waiting for a official statement.
dnnyvngs said:
After 21s update mine stop charging normally. Only after I reboot the cellphone it charge again. Same with different chargers and this happen immediately after the update. In 20s was working normally.
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Click to collapse
Same problem here, after latest system update the phone will not charge when plugged into USB. A reboot will allow it to charge. Anyone having this problem should report it with the Feedback app to hopefully get exposure, this is pretty big deal on stock.
Hi,
In my case, I confirm that the problem came from cable.
Does this phone require a specific cable and or power block/car charger to charge? Im using my regular stuff that I use on my s8 pixel 2 xl and at first it said slow charging. Now it doesn't charge at all. I tried using a portable battery pack still nothing. Works fine on my pixel 2 xl. Not sure if it's defective or requires a specific charge like the oneplus 5 did.
Well this is weird after trying to reboot it got stuck in shuting down screen so I had to hard reset and now it charges.
No special charger needed. I use a Pixel charger and a Samsung Fast charger, and they both work fine.
lyall29 said:
No special charger needed. I use a Pixel charger and a Samsung Fast charger, and they both work fine.
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After rebooting mine it charges but now it bounced between rapid to slow to charging. Not sure if it's the cable or I got a defective unit.
Poli169 said:
After rebooting mine it charges but now it bounced between rapid to slow to charging. Not sure if it's the cable or I got a defective unit.
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I have the same problem (white Sprint unit) with car charger fast charging works with other phones but not with ph1 and for couple of hours couldn't charge at all only after reboot start to charge again
Mine sometimes bounces back from rapid to show charge but I'm sure it's always rapid charging. Regardless of what state of charging is showing, my drive home from work always almost tops up my phone to 100%.
I just charged mine over night and it's at 92 percent when I checked it read slow charging 5 hours till full. I unplugged it plugged it back in same thing slow charging this is weird.
Poli169 said:
Does this phone require a specific cable and or power block/car charger to charge? Im using my regular stuff that I use on my s8 pixel 2 xl and at first it said slow charging. Now it doesn't charge at all. I tried using a portable battery pack still nothing. Works fine on my pixel 2 xl. Not sure if it's defective or requires a specific charge like the oneplus 5 did.
Well this is weird after trying to reboot it got stuck in shuting down screen so I had to hard reset and now it charges.
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Click to collapse
I owned this phone 3 times and they all did the same thing. Its the reason why I returned the first 2. It would work for a month with no issues and then I will have a issue for a day or a week and then it goes back to normal. I normally use a 3rd party charger that I never had a issue with. It might be it doesn't play well with other chargers. Reminds me of the Amazon Fire phone, it did the same thing. It charges fine with the original charger but acts up when you charge it with a 3rd party charger.
AC
I use the charger for my Huawei Mate 9 at work, and the PH-1 at home. The mate 9 works for rapid charge just fine.