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Does anyone have a "crakle" sound in the earpiece - usually happens when someone speaks loud and the word starts with a p, b etc.
I've turned the volume down as it is quite loud.
hi,
im have the same problem the ear speaker is very loud and on my phone is the i and e ! i think the speaker is creaking... that too loud... have a Prof. a idea please ?? the volume is on dialog on Minimum.
thanks
Yes. I too have this problem.
when the volume is louder, the speaker creaks.
I have the same problem with my iPhone 3gs but with much higher volume.
Yes the ear volume is too loud.. They must make a fix for this
Is this think going to be fixed or should I drop my device ?
the HD I bought a year ago didn't have any of the HD2 issues
I have this problem, haptic touch vibration makes a strange rattling sound as well. I contacted VF and they said when they have more in stock they will send o new one to me......
anyone solved this?
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.
attolo said:
Please can you tell if and how anyone solved the occaisonal Crakle in Ear Piece? Me too have the same problem with hd2 and latest rom allready on the device.It is very strange problem.
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No fix as yet. No guarantees there will ever be! There is a thread concerned with this already.
So HTC was working on the SD card fix which was not even mentioned in the threads ( I did not notice someone really screaming because of it. maybe someone did but not as much as 8000 users ) which is a minor issue but they seem to ignore the crackling issue!!?? I did not receive any update since more than a month. Can someone please for god's sake contact them ? I said PLEASE because it's a major flaw...
My HD2 also suffers from the occasional crackle and sound distortion . Sound quality of my old N95 was far superior. Hope that its just a firmware issue and that an update will be released shortly. Generally happy with the phone overall though .
anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.
**** turpin said:
anyone get a hiss pulsating every now and then? its not everytime i take/make a call but just sometimes. its annoying! lol.
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Yep, I heard it yesterday for the first time, not sure it was their all the time or that i had just noticed it.......all i know is that it drove me mad to the point that i had to hang up.
My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.
DavidC1980 said:
My first handset had the earpiece crackling, so I had it exchanged today. Sadly the new one also has this problem. I've called T-Mobile to see if I can get another exchange, but they'll only do one exchange and I've used that one up
I now have until next Tuesday (so Thurs this week thanks to Xmas bank hols) to decide whether to return or keep the phone.....Aaarrrrggghh!!!
I now understand why Vodafone dropped the HD2 from their line up. It's a great gadget for people like us, but just not finished enough to sell as a top of the range phone to the general public.
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They all do it, it isn't that your particular handset is faulty. I've had two as well.
Ah, okay then. I had thought that I was just a bit unlucky. Hopefully there'll be a volume-fix out soon then.
I have same problem, hopping for a fix soon.
Hi guys.
Right. I've got a really weird and very frustrating problem.
I had a white Xperia X10.. and was experiencing some problems with it. The person on the other end of the phone was complaining about a random banging/knocking sound that was happening every few seconds or minutes.. and also that they could hear themselves talk intermittantly.
I bared with this for a few weeks till I got fed up and sent it to Sony. They sent it back saying 'it passed all the tests', but the problem was still there!
So, I got rid of it, and bought a new black one.. and guess what.. same problem!.
Its just too coincidental that the same thing happened with 2 different phones. Also, there is only 1 person that complains about this (we're both on O2, and she's using the HTC Desire).
I first thought that it was her phone, or it was my simcard.. but it cant be, because I used my simcard in another phone for a week and there were no problems, and she's not had this problem with anyone else.
Its soo frustrating I just dont know what to do now!!
Has anyone else experienced this?
I have the same problem... i heard maybe fixed in the update but I dunno its really frustrating.. at first i thought it was other cell phone till other people told me about.. had the phone for 3 months so i doubt it covered under warrenty..
Well.. the previous X10 I had had the old firmware (016), and the new one I have right now has the latest build!(023).. so it cant be that...
Please help
I have this problem from the first day I bought the phone
'They all do that , guv'
Issue with mine as well...... I dont know why SE is not doing anything......
Definitely also have that problem.
Same here + incoming callers can hear echo
If SE dont fix it soon i gonna sell it and buy Galaxy S or wait for the new "Desire HD"
My opinion, they have used bad quality speakers sins SE have not fixed it and we (i) can hear crackling sounds sometimes.
Axuly the same problem is with the vibrator.. to weak, bad quality on the motor/to small?
Sell it, get desire, galaxy, etc.
Or use MW600 which comes cheaper and it has a FM radio too.
Both my wife and I purchased x10's and other than the call volume\noise issues we're happy with them.
It is a big problem though and I wish they'd address it.
This is a serious problem with the x10. Im surprised it wasnt mentioned at all.
Ppl at the other end hear me muffled. Like i have a blanket over my mouth or something. The wierd thing the phone doesnt do it all the times...Anyone with the same problem?
I hope this is going to be adressed by the new 2.1 update.
Phone bought thro rogers Canada.
Regards
not having that issue, think is your phone :s
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
So you went to the inspire?
Im thinking of leaving the inspire for the atrix
nickleson said:
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
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how did people not understand you
where you holding the phone right or
if could have defective
nickleson said:
I'm sorry guys I jumped ship. I wanted to like my atrix so much! Literally the only problem I had, seriously the only problem was the people couldn't understand me when I talked to them. It was a great phone but I'm starting to like my phone more.
Sent from my Desire HD using XDA App
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Well I would assume working on your speaking or getting a less defective Atrix would work just as well. Not like anyone else has a probably with the voice quality...
I had the same problem. I turned off the noise cancellation feature and that fixed it. The noise cancellation feature sounds like it has a gate with a threshold that's too high so it cuts off the beginning and end of words.
Sent from my MB860 using XDA App
Yea I got the inspire sorry for not being specific. Well I talked to the guy at best buy and he looked at me like I just wanted a new phone. But I'm pretty sure I know how to hold a phone and even when my phone was two inches away from my mouth when I was on speaker and people are still complaining I don't think that it's the position I'm holding it. It's not user error and now all of the sudden after I got the inspire people have been commenting on how they can hear me for the first time since I got my atrix. They didn't know I got a new phone. I'm not trying to say the atrix was a bad device it just didn't suit my needs as well as I liked. And I didn't know how I was going to be able to prove that my atrix had bad call quality to the best buy guy since it's a qualitative example.
Sent from my Desire HD using XDA App
you probably coulda called him and walked across the store to show that your mic was bad, nobody has any problems understanding me whatsoever.
I've had complaints on my phone as well... they say it sounds muffled basically. I'll see if things get better with noise cancellation off. That's one of the few complaints I've had about the phone actually. I never really had much concern over call quality, but it's been mentioned enough times that I think it's a reasonable issue.
nickleson said:
Yea I got the inspire sorry for not being specific. Well I talked to the guy at best buy and he looked at me like I just wanted a new phone. But I'm pretty sure I know how to hold a phone and even when my phone was two inches away from my mouth when I was on speaker and people are still complaining I don't think that it's the position I'm holding it. It's not user error and now all of the sudden after I got the inspire people have been commenting on how they can hear me for the first time since I got my atrix. They didn't know I got a new phone. I'm not trying to say the atrix was a bad device it just didn't suit my needs as well as I liked. And I didn't know how I was going to be able to prove that my atrix had bad call quality to the best buy guy since it's a qualitative example.
Sent from my Desire HD using XDA App
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If you didn't think you could convince the BB guy with a phone call and then you state that the Atrix didn't suit your needs, it tells me that you really did just want a new phone. If you didn't like the device just be honest about it. If you liked the device you would have exchanged it for a different Atrix as defective.
My phone sounded muffled on the first day of owning it. Now I have no complaints, not sure if it was a setting or what.
I had the same issues with speakerphone, but after I turned off noise cancellation everything was better.
colin725 said:
Well I would assume working on your speaking or getting a less defective Atrix would work just as well. Not like anyone else has a probably with the voice quality...
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Actually a lot of people have issues with the voice quality. I've gone through 3 atrixes and still have the same issue, even the employees at the ATT store notice it. Motorola said they were working on it and some people have had some luck exchanging the phone, others have not been so lucky. The issue is only with the mic in the phone, if you use bluetooth then voice quality is crystal clear.
Bell atrix here..
On Fido. SOUNDING CRYSTAL CLEAR
I was just wondering for those that have the Bell version of the Atrix, how many of you guys are experiencing muffled outgoing voice quality?
I am so far on my second one and it is still muffled regardless of what noise suppression option I use.
I am thinking of exchanging for a third one but I'm not sure if I will just get another dud or not.
For those that do not have this issue, what is the manufacturing date on your Atrix? I think its that date on the side of the box. Both phones I have gotten had the date 3/1/2011.
Are there any possible remedies to this problem?
I am suffering from muffled call quality, but I'm on AT&T. Ive never had this problem on my other phones in the same exact area. I would like to know whether or not it effects all phones, and if I should exchange it.
Casing
My buddy bought an atrix the other day and he said he could hear me clearly out of my atrix but his was horribly muffled, but then I asked him what case was using, I had him remove the poorly designed case I think it was the bodyglove model,so if anyone is using a poorly designed case and they have this issue consider this variable. As soon as he took off the case his voice was perfectly clear and before it was muffled and unclear
I can only speak on behalf of my AT&T Attic experience, but im sure it is not too different in the voice quality issue.
This 'muffled' voice issue is a well documented and widespread issue. You may want to check out the motorola forums, where there exists a thread with hundreds of replies about this issue.
I experienced this poor call quality with 2 Atrix phones. Only on my second exchange (3rd phone), did I get a unit that did not suffer from the call quality issue. As a side note, turning off noise suppression did nothing to aleviate my call quality problem (as it might be suggested by some).
This issue has also been discussed in length here on XDA.
My advice, keep exchanging units until you find one that does not have the muffled call quality. (Talk about QC on Motorola's part!)
Good luck!
I guess I'll try exchanging for a third one and hopefully third is the charm.
I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James
I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.
I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.
dosmac said:
I have had this issue since I got the "phone". I say "phone" because it's basically unusable as a phone, unless you use speakerphone and hope they can make out what you're saying, good luck trying to give a chinese order. Took me 15minutes last night because my bluetooth headset was in the truck. I went through 3 different people trying to give my order to before one guy could FINALLY understand me after practically having to scream my credit card number at him 16 times. Once you pair a headset and use it however, it's fine.
There are hundreds of people complaining about this and Motorola just keeps telling people they fixed it in the latest update (two updates ago).
Do some google searches for "atrix call quality" and the like, you'll actually be surprised at how many people have returned phones and went with something else entirely. Getting a new phone does nothing to solve this issue for most people. Sadly, the majority of consumers don't realize their phones are affected and just chock it up to just phones generally being bad, not realizing how good it *SHOULD* sound.
EDIT: Forgot to mention I have an AT&T Atrix and bought it directly from them.
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Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.
wirednix said:
Not all Atrix units are affected by this problem. I returned my phone twice and only on the third phone, did I not have any more call quality issues with the "muffled" sounding voice calls.
BTW, as a side note, the first two phones were from the same batch of phones(same store, etc..) The third, and finally usable one, was from a different batch.
My guess is that entire manufacturing batches came out with this problem.
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So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha
mudd_cat23 said:
I had the same problem done many test on with different cases and then done some researching after doing all that i found a setting on the phone. and it fixed it. Settings/ Call settings/ Noise suppression/ then choose off. i have done several tests with the 3 different settings and that seemed to fix it now everyone i talk too says they hear me clear again.
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Thanks for the tip. Highly appreciated. Didn't know this was possible.
dosmac said:
So, then this is looking more like them denying a quality control issue :/ great. Is it hardware causing this issue? Or just oversensitive noise-cancellation software? I don't think Motorola even knows.. haha
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I would venture to say that it's either hardware or a deeply rooted software issue. If it was just a SIMPLE software problem, then flashing different SBFs would technically get rid of the problem, maybe? Have you checked out the thread on the Motorola forums? It's insane.
Anyways, yeah. It's a major QC problem. I had other problems: 1. My LED flash would turn on, stay on for about 10 secs and then one of them would start flashing and eventually turn off. 2. Another problem with the phone's LCD behaving really erratically at different times of the day. 3. The muffled voice. All these are hardware problems that should not have made it out of the factory.
jmacdonald801 said:
I've had this problem intermittently since February 22nd. I kept it, thinking a software update would help. The last update did not help. Here's what AT&T did for me. Nothing. Because it was intermittent, I couldn't reproduce it on demand so they wouldn't warranty it. They wanted a hard reset, I had already done that and it didn't help so I refused to do it again. I have two of these and made it pretty clear the other one didn't suffer the issue. You gotta love these "scripted" calls where these people aren't allowed to use their brains and just provide some good old fashioned customer service.
So I had to send it back directly to Motorola for repair. That means no phone in the mean time.
AT&T should decide if they will warranty products or not. Pretty half assed experience. But I suppose I'll do better by sending it directly back to Motorola.
-James
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Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!
jank0023 said:
Did you get your warranty replacement phone back yet? Did it fix the problem? I just sent mine in today to get warranty replacement, this better fix the voice problem...do not want to have to send another one back on my dime!!!
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Just got it in the mail. I'll report back in a few days. They did actually claim to have replaced two parts and sent back the same unit.
On the plus side, once they got it, it only took them 3 days to fix it and they fedexed it back overnight.
-James
One day after the repair. About 10 phone calls, none were garbled or suffered low volume on the receivers end. So far.
I think I'm glad I sent it back to Motorola for an actual physical repair instead of risking getting a refurb from AT&T that might possibly suffer the same issue.
-James
Hmm that's interesting. I have given up on getting new replacements after the 3rd showed the same problem. I may consider going the repair route.
yes, but on AT&T
Is anyone else still having this issue? I haven't made enough phone calls to realize the problem until now. I'm running on CyanogenMod so I don't have the noise suppression feature to turn off. Would they still repair an unlocked phone? I've been making more calls lately and it is driving me nuts.