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You can't.
You can call Sprint and they can unlock it for you or you can purchase an already unlocked phone.
YES Sprint phones ARE international CAPABLE but have a CDMA CARD. Get it unlocked through SPRINT.
The carrier must unlock your SIM to have GSM capabilities. Period.
There's no magical code, no night gnome who can give you international capabilities, there is no work around. Your card defines your capabilities.
Glad we got that cleared up. Lets stop asking now, shall we? Please?
Sent from my SPH-L720 using Tapatalk 2
babyshrimps said:
You can't.
You can call Sprint and they can unlock it for you or you can purchase an already unlocked phone.
YES Sprint phones ARE international CAPABLE but have a CDMA CARD. Get it unlocked through SPRINT.
The carrier must unlock your SIM to have GSM capabilities. Period.
There's no magical code, no night gnome who can give you international capabilities, there is no work around. Your card defines your capabilities.
Glad we got that cleared up. Lets stop asking now, shall we? Please?
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
This is wrong. You can. Just won't work on AT&T and T-Mobile USA. Every other SIM(international) is unlocked for use as long as the SIM slot itself is unlocked.
Source: The Sprint GS4 in my hand.
Interesting. I'll let my co workers at Sprint know
Sent from my SPH-L720 using Tapatalk 2
autoprime said:
This is wrong. You can. Just won't work on AT&T and T-Mobile USA. Every other SIM(international) is unlocked for use as long as the SIM slot itself is unlocked.
Source: The Sprint GS4 in my hand.
Click to expand...
Click to collapse
If that was the case more people would be saying "Go into settings and unlock UICC and bam all set international."
The very first releases from Samsung to Sprint - like mine - were actually international, however most of the employees scooped the oops devices. Those purchased at Best Buy still have intermittent unlocked devices 1:20). In the chance you got lucky then NO we don't need to unlock it but yes, for 90% of the S IV population yes, unfortunately there's a very good chance we do. If this was the case the threads would have ceased to continue resurfacing.
So either tell the people so they stop asking or continue ignoring them.
Sent from my SPH-L720 using Tapatalk 2
babyshrimps said:
If that was the case more people would be saying "Go into settings and unlock UICC and bam all set international."
The very first releases from Samsung to Sprint - like mine - were actually international, however most of the employees scooped the oops devices. Those purchased at Best Buy still have intermittent unlocked devices 1:20). In the chance you got lucky then NO we don't need to unlock it but yes, for 90% of the S IV population yes, unfortunately there's a very good chance we do. If this was the case the threads would have ceased to continue resurfacing.
So either tell the people so they stop asking or continue ignoring them.
Sent from my SPH-L720 using Tapatalk 2
Click to expand...
Click to collapse
after 90 days Sprint unlocks them when you ask the international department. My phone came sim locked. Had the invalid sim error and everything. It was then unlocked. I have had multiple GS4's unlocked. No more sim error. International sims confirmed working.
the issue is that not everyone asking has waited 90 days. There's a good number of people that have this phone and are't even using Sprint as their carrier. This is where most of the questions and confusion comes from.. those two groups. Then there are the last two groups... those who have been but (incorrectly flagged as unlocked but no true unlock was performed OTA... and those who are just like me that have unlocked and used the device overseas.
Since there's not a ton of Sprint users that have used their device overseas... after waiting 90 days... and being unlocked properly OTA... we arent seeing lots of posts about success... but they exist. Also, you aren't accounting for when the device's unlock method goes public and Sprint is no longer needed. That's the real goal behind all of the unlock questions. How can the phone be hacked to bypass the sim lock. Then everyone can unlock at their own free will. Then the next project will come... getting the unlocked GS4s working on ATT/TMO(something I've already started working on). If you've been paying attention to the HTC forums.. they have just figured out unlock method without needing Sprints help. This was after 80+ pages of people saying it wasnt possible and failed attempts.
You mention Best Buy devices... is there something in the system not allowing anyone that purchased a phone there to not be unlocked? You mention a first batch of phones maybe working... but my most recent GS4 is 2 weeks old.. so surely thats not from the first batch... yet still unlockable.
@autoprime
so if I want to check if my phone came unlocked as you say one of your many gs4's did. All I would have to do would be to buy an international sim from eBay, or amazon if available and pop it in. Then if I don't get the sim error notification, I am unlocked?
Sent from my SPH-L720 using Tapatalk 4 Beta
daniel4653 said:
@autoprime
so if I want to check if my phone came unlocked as you say one of your many gs4's did. All I would have to do would be to buy an international sim from eBay, or amazon if available and pop it in. Then if I don't get the sim error notification, I am unlocked?
Sent from my SPH-L720 using Tapatalk 4 Beta
Click to expand...
Click to collapse
none of my phones came unlocked out of the box. they were all unlocked after. then tested with GSM sims... unlock confirmed working. That was my point in responding in this thread... so people knew an unlock was possible.. despite what the OP suggests.
you can use any non-sprint sim card to test if you are unlocked... even AT&T or Tmobile. If you are unlocked.. you wont get a sim card error after booting up with the new sim in. if you get the error, youre not unlocked.
Hi,
I received an LG G6 LS993 as a gift at work. I have T-Mobile and would love to know if there is a way to have it unlocked.
Thanks
I would like to know this too, I just got a Sprint LG G6 and have Tmobile. Every unlocking website that I go to says they can't do it. Anyone have a solution?
No never.
"No, Never"
Gasaraki- said:
No never.
Click to expand...
Click to collapse
If you don't know what you are talking about please do not respond. Way too much WRONG information out there concerning unlocking Sprint phones. Yes, this phone can be unlocked for GSM sim card use, as can every LG G-Series phone from Sprint starting with the G2. This can be proven with a quick google search so I wont bother with doing the leg work you obviously failed to do before you gave this person an incorrect answer. As for specific method for the G6, we are still working on it. You should check back with the forum periodically for updates.
ak_burton said:
If you don't know what you are talking about please do not respond. Way too much WRONG information out there concerning unlocking Sprint phones. Yes, this phone can be unlocked for GSM sim card use, as can every LG G-Series phone from Sprint starting with the G2. This can be proven with a quick google search so I wont bother with doing the leg work you obviously failed to do before you gave this person an incorrect answer. As for specific method for the G6, we are still working on it. You should check back with the forum periodically for updates.
Click to expand...
Click to collapse
So you say yes, but there's no way to do it?
Aren't there limitations in compatibility between Tmo networks and Sprint? Isn't the Sprint version CDMA based while the Tmo GSM? Or do they have both radios and it's merely enabling them?
Sent from my LG-H872 using Tapatalk
Every Sprint phone since 2016 has GSM radios and the frequency bands necessary for T-Mobile (and AT&T). Normally to get Sprint phones unlocked they have to be paid for outright (no contracts or device payment plans remaining) at which point they normally unlock them automatically. If this criteria is all met, then you should be good to go by popping in a T-Mobile SIM. Otherwise if it's still locked then it most likely is still under payment. Past history with unlocking Sprint phones has proven it to be a difficult endeavor when going through third-party, so more luck to you if that's the route you have to go.
Gasaraki- said:
No never.
Click to expand...
Click to collapse
All Sprint phones capable of LTE are automatically unlocked after they are paid for and can be used on almost any GSM carrier as the bands usually match up. They have the SIM ports necessary for other networks, used for LTE capability on Sprint.
Easily unlocked
Sometimes if you just call Sprint and ask for the UICC unlock code they'll just give it to you.
Sent from my LG-LS993 using XDA-Developers Legacy app
jaqual said:
Sometimes if you just call Sprint and ask for the UICC unlock code they'll just give it to you.
Sent from my LG-LS993 using XDA-Developers Legacy app
Click to expand...
Click to collapse
What if I am not Sprint Customer and I don´t live in the USA?
Is there any way I could get the UICC code?
rocz.mx said:
What if I am not Sprint Customer and I don´t live in the USA?
Is there any way I could get the UICC code?
Click to expand...
Click to collapse
It's automatically unlocked once it's paid off. If you got it as a gift, it's already unlocked.
Sent from my LG-LS993 using Tapatalk
rocz.mx said:
What if I am not Sprint Customer and I don´t live in the USA?
Is there any way I could get the UICC code?
Click to expand...
Click to collapse
Then you shouldn't be using the LS993...it's the Sprint version.
jaqual said:
Then you shouldn't be using the LS993...it's the Sprint version.
Click to expand...
Click to collapse
It's quite possible he got it as a gift from someone, and they used Sprint.
Sent from my LG-LS993 using Tapatalk
tri_cchan said:
It's quite possible he got it as a gift from someone, and they used Sprint.
Click to expand...
Click to collapse
That's possible, and if they didn't unlock it then he should still be able to call Sprint and they'd probably give it to him if it's ESN is clear.
I have my phone unlocked by buying the service on the Ebay. It costs me $20.
tri_cchan said:
It's automatically unlocked once it's paid off. If you got it as a gift, it's already unlocked.
Sent from my LG-LS993 using Tapatalk
Click to expand...
Click to collapse
No, you have to call to get it unlocked .
I paid off for ahwile , it never got unlocked.
Called Sprint INTERNATIONAL department, when finish the call, the phone rebooted and unlocked
Validator1982 said:
I have my phone unlocked by buying the service on the Ebay. It costs me $20.
Click to expand...
Click to collapse
Hi guys, I just bought the phone. How I can check if contract already paid off? And what is the Service to unlock phone with 20$? Cause original source said, that we cannot unlock bootloader developer.lge.com
LG G6 LS993 can't use on T-mobile
slawson said:
Easily unlocked
Click to expand...
Click to collapse
Sprint unlocked my LG G6 after paying in full but when putting the T-Mobile sim card is says "invalid sim". Please help.
thanks,
[email protected]
Skype me (cyc0d3d) I have the solution for unlock for ls993 z9 and za
Sent from my BBD100-1 using Tapatalk
Lg g6 and lg v30 now succussfully unlocked. Working on remote solution....not likely.
I have converted the LG G6 and LG V30+ from Sprint, model numbers LS993 and LS998 to unlocked firmware versions of the same phone, the AS998 and H873 versions. This is done with an unlocking tool, it is not free but the tool is well worth its salt..... This tool can be found with a bit of searching so I am not going to disclose it here and get this thread shut down or otherwise. Suffice it to say no IMEI change is required as has been erroneously stated elsewhere, the phone acts exactly like the stock version (with no bloat at all) as far as I can tell .......and I do this for a living.....lol. I am sending this reply with a Sprint V30 unlocked without Sprints help and on the Simple Mobile(T-mobile) network. Currently getting the expected throttled to 20mbps speed I've typically gotten with LTE on a T-Mobile mvno.
It does spike to 60+mbps before settling at 20 so the speed limitation is definitely the network(my cheap ass) and not the phone or flash.
I am working on a remote solution and will notify if I am able to overcome the speed requirement needed vs risk to phone brick ratio down to a level I feel comfortable with. I do NOT like not having the phone in my hand when working on it..... I would be happy to share info for shipping to my shop so that I can unlock your Sprint phones, feel free to message me.
Mod Edit
As long as you are using Straight Talk "AT&T" nothing needs to be unlocked. You are still on AT&T, but just using a high-lag MNVO.
WHICH carrier is your Straight Talk SIM card using? Straight Talk resells service from all four major carriers.
If you're using Straight Talk "T-Mobile", then you've got a problem.
maxgibson said:
I have already pre-ordered Samsung Galaxy S8 and S8+ for me and my wife, will get it on 29th April. The both phones are from AT&T and I want to ask. Can I unlock them same day for Straight Talk carrier usage? I have a plan with straight talk with a cheap calls so I want to switch to them at the same day. found this this service where S8 already supported for sim unlocking. have somebody used this service before ? just want to be sure before making order there
Mod Edit
Click to expand...
Click to collapse
You probably dont need a pay service or any service at all to sim unlock it. AT&T has a website to unlock phones if they meet the criteria you just enter the info and they unlock it if you qualify.
https://www.att.com/deviceunlock/#/
Should have bought a Verizon model in that case since they come sim unlocked.
They unlock it only if you do not owe any money of the phone
954wrecker said:
You probably dont need a pay service or any service at all to sim unlock it. AT&T has a website to unlock phones if they meet the criteria you just enter the info and they unlock it if you qualify.
https://www.att.com/deviceunlock/#/
Click to expand...
Click to collapse
just a quick experience share. I've tried the service from the first post (Mod Edit). my s8+ was locked with a highest level of encryption (hard locked) by carrier, so delivery time was around 12 hours. price was 26 $ ( 13 $ first charge + 13 $ pending amount for hard locked phone). unlock code worked well from the first try and phone is unlocked now (switched from t-mobile to vodafone because they have better mobile data speed). thanks for the link. cheers
eldar4uk said:
just a quick experience share. I've tried the service from the first post (Mod Edit). my s8+ was locked with a highest level of encryption (hard locked) by carrier, so delivery time was around 12 hours. price was 26 $ ( 13 $ first charge + 13 $ pending amount for hard locked phone). unlock code worked well from the first try and phone is unlocked now (switched from t-mobile to vodafone because they have better mobile data speed). thanks for the link. cheers
Click to expand...
Click to collapse
Did you just say t-mobile? They use their own device unlock app right? I wonder how you were able to unlock t-mobile Samsung Galaxy S8.
suyash1629 said:
Did you just say t-mobile? They use their own device unlock app right? I wonder how you were able to unlock t-mobile Samsung Galaxy S8.
Click to expand...
Click to collapse
He's using T-Mobile Europe, not T-Mobile USA. Did you not see the Vodafone reference?
ChazzMatt said:
He's using T-Mobile Europe, not T-Mobile USA. Did you not see the Vodafone reference?
Click to expand...
Click to collapse
Looks like I skipped that part
suyash1629 said:
Looks like I skipped that part
Click to expand...
Click to collapse
Deutsche Telekom is the parent company of T-Mobile and that brand is used in some European countries, besides the U.S. At one point, 13 countries had "T-Mobile".
maxgibson said:
I have already pre-ordered Samsung Galaxy S8 and S8+ for me and my wife, will get it on 29th April. The both phones are from AT&T and I want to ask. Can I unlock them same day for Straight Talk carrier usage? I have a plan with straight talk with a cheap calls so I want to switch to them at the same day. found this this service where S8 already supported for sim unlocking. have somebody used this service before ? just want to be sure before making order there
Mod Edit
Click to expand...
Click to collapse
This really sucks for me. I contacted them before ordering sim Unlock for T-Mobile USA. They said since all the services are down for T-Mobile through the official app they are doing it differently where I will have to use an app made by them to enter the unlock code. Everything was fine until today when I got email from them with unlock code and Network Unlock app. I followed there instruction but their app does nothing. its useless, its like a dummy app.
App says "Connecting to server..." while it doesn't even have internet access permission. I checked by disabling the wifi and mobile data, it was still functional (as expected because it had no internet excess) it prompted me to enter unlock code but it does nothing except for saying Permanently Unlocked it literally does nothing else after entering the code. Later on I tried entering wrong codes as well and it would still say Permanently Unlocked. I have sent them multiple emails and messages but no reply yet.
I am guess the unlock code they provided might be correct but there is no way to enter it on phone since it is T-Mobile variant and only Device Unlock App can enter the unlock code.
I bought a ATT version on day one of release and paid full retail at Best buy. Figured I can unlock via their site. Nope, in fact the IMEI # wasn't coming up at all. Kept saying it was not in the system. I called ATT but they couldn't help so I returned it and bought the Verizon version and works fine on Tmo via MintSim. Only bad thing is I have to use desktop software to update since it's not on the Verizon network.
Mod Editis having a 2 day sale 30% off for $13 (vs $19). How can you tell if your phone is "hard locked"?
eldar4uk said:
just a quick experience share. I've tried the service from the first post (samsungsimunlock.com). my s8+ was locked with a highest level of encryption (hard locked) by carrier, so delivery time was around 12 hours. price was 26 $ ( 13 $ first charge + 13 $ pending amount for hard locked phone). unlock code worked well from the first try and phone is unlocked now (switched from t-mobile to vodafone because they have better mobile data speed). thanks for the link. cheers
Click to expand...
Click to collapse
annulation said:
Mod Edit is having a 2 day sale 30% off for $13 (vs $19). How can you tell if your phone is "hard locked"?
Click to expand...
Click to collapse
Thats what they told me as well that New Samsung phones are Hard Locked
gqukyo said:
I bought a ATT version on day one of release and paid full retail at Best buy. Figured I can unlock via their site. Nope, in fact the IMEI # wasn't coming up at all. Kept saying it was not in the system. I called ATT but they couldn't help so I returned it and bought the Verizon version and works fine on Tmo via MintSim. Only bad thing is I have to use desktop software to update since it's not on the Verizon network.
Click to expand...
Click to collapse
I'm assuming the VZW version is sim unlocked out of the box?
Correct, all their LTE phones are unlocked but they may not have the bands required for whichever provider one is looking to use it on. The S8 has the most bands that I read of the US releases though
Only cost £10 on eBay for a unlock code
I tried androidsimunlock.net who are my usual go to guys and they couldn't do it. So I paid at samsungsimunlock but haven't heard anything back yet. It's been over 12 hours, I've even emailed to follow up but heard nothing.
Anyone else used these guys successfully?
suyash1629 said:
Did you just say t-mobile? They use their own device unlock app right? I wonder how you were able to unlock t-mobile Samsung Galaxy S8.
Click to expand...
Click to collapse
yes, my phone is from t-mobile. do you mean pre-installed t-mobile device unlock app? I have tried to unlock my phone using that app too but with no success. every time I hit the unlock button the phone just displayed an error.
samsungsimunlock com provided Network Unlock app and after I've completed all steps from the step by step guide it said "your device is permanently unlocked". I've rebooted the phone with my vodafone sim card and the phone accepted it. also I have tried orange and three carrier sim cards, they all are worked well also. 4g/LTE is working well too :victory:
eldar4uk said:
yes, my phone is from t-mobile. do you mean pre-installed t-mobile device unlock app? I have tried to unlock my phone using that app too but with no success. every time I hit the unlock button the phone just displayed an error.
samsungsimunlock com provided Network Unlock app and after I've completed all steps from the step by step guide it said "your device is permanently unlocked". I've rebooted the phone with my vodafone sim card and the phone accepted it. also I have tried orange and three carrier sim cards, they all are worked well also. 4g/LTE is working well too :victory:
Click to expand...
Click to collapse
I followed their steps too but no luck yet. I have no idea why it does not work for me. After I was frustrated I decided crack down their app a little bit. It doesn't have any phone permission, I am guessing it cant put Unlock Code for the phone and the other thing is I tried some random numbers and it still said Permanently Unlocked.
Do you need to have the app installed all the time or is it fine to remove afterwards?
Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?
There's an XDA thread for S10+ U & U1 updates by the mod ibowtoandroid. I believe he has an unlock service that's legit but apparently not cheap. If you read through that thread you might find information helpful for your situation. But if you post a question that was previously answered you will likely be told to read through the thread even though the person who tells you that could have actually answered your question in the same amount of time. It's not the friendliest thread but you might find your answer.
There is a lot of discussion about switching carrier firmware. Since your phone shows up as locked by Verizon even though it shouldn't be you might need to use a Verizon SIM for 48 hours before the phone will revert back to unlocked status--at the time your phone was originally purchased it was necessary to use a Verizon SIM on their branded phones for 48 hours before they could be switched to another carrier.
It's possible you got that message when you purchased your phone because the 48 hour clock started over for some reason but that's only a guess--the ibowtoandroid guy is far more knowledgeable since he actually has a business that unlocks phones.
Are you sure the person who you bought your phone from actually unlocked it before selling it to you? Even if the phone shows up as a device that should be unlocked the previous owner who had the Verizon service might have needed to call Verizon to verify the phone's unlock status before selling it.
Sometimes people accidentally relock these phones when flashing carrier firmware. It doesn't sound like you did that based on your description but if the previous owner flashed firmware to completely reset the phone instead of just performing a factory reset he might have accidentally relocked your phone on the software end.
based on wat ur saying the phone definitely seems to b carrier locked. I got an A50 from verizon and it does the same ecact thing..
theres services online you can use or some boxes have methods as well.. my tmo a10e for example was locked but chimera tool has a neat feature called carrier relock.. it essentially locks it to up to 64 carriers instead of actually unlocking the sim..
one thing i suggest tho is dont try to do it urself unless ur a seasoned expert lol.. i tried on a n976v and after a few harmless at commands it completely killed my imei and cert and mipi etc etc
camwow13 said:
Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?
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Click to collapse
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.
wwwxxx1982 said:
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.
Click to expand...
Click to collapse
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.
camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
.
Click to expand...
Click to collapse
thanks, but I upgraded the phone to another firmware with the code XAA and now I can’t get it back to Verezion
camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.
Click to expand...
Click to collapse
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?
Tarar said:
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?
Click to expand...
Click to collapse
Can someone please help?
Tarar said:
Can someone please help?
Click to expand...
Click to collapse
if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with
Tarar said:
Can someone please help?
Click to expand...
Click to collapse
elliwigy said:
if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with
Click to expand...
Click to collapse
Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs
Click to expand...
Click to collapse
yep.. exactly y i said he needs to unlock via official means or pay for a service.. theres plenty services out there.. of course they most likely have access to servers and some tend to be fairly expensive lol.. outside of that hes sol im afraid.
Sent from my SamPWND N976V or G975U
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
Click to expand...
Click to collapse
I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
Sent from my SM-G975U1 using XDA Labs
jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
Click to expand...
Click to collapse
I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.
Tarar said:
I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.
Click to expand...
Click to collapse
Curious, how did you get a verizon device outside of the country?
To point out, this is the very reason Verizon changed their sim unlocking policy.. to help prevent fraud and theft as they would take vzw devices then sell them for profit to non vzw customers and theyd be unlocked..
Bcuz of this is why they implemented the device needing to be activated on the vzw network and a 60 day period before it will be unlocked.
I dont see them being able to manually override/bypass this as it is policy. That as well as most reps dont even kno the policy and will tell you its unlocked or "verizon doesnt lock devices" which is inaccurate lol
jwarrior319 said:
I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
Click to expand...
Click to collapse
Its not based on sim number lol..
elliwigy said:
Its not based on sim number lol..
Click to expand...
Click to collapse
So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs
Click to expand...
Click to collapse
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
Urbbs said:
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
Click to expand...
Click to collapse
That's exactly what I said lmao.. u need to activate it on vzw then wait 60 days and it will be unlocked..
A quick Google search you can easily find vzw unlock policy:
https://www.verizon.com/about/consumer-safety/device-unlocking-policy
Hi,
I am looking for a guide to unlocking a Verizon S10+ chip version to a Movistar career from Mexico, are this is possible? I would like to load the official global fw version if it is possible.
Thanks! In advance.
hackerjj22 said:
Hi,
I am looking for a guide to unlocking a Verizon S10+ chip version to a Movistar career from Mexico, are this is possible? I would like to load the official global fw version if it is possible.
Thanks! In advance.
Click to expand...
Click to collapse
Moviestar career from Mexico? You failed to mention what model phone you have exactly since everyone knows the US models can't be unlocked.
Tel864 said:
Moviestar career from Mexico? You failed to mention what model phone you have exactly since everyone knows the US models can't be unlocked.
Click to expand...
Click to collapse
The model is SM-G9750U, yes Movistar from Mexico. I found this guide: https://forum.xda-developers.com/ve...ow-to-carrier-unlock-stock-sm-g955u1-t3778162 and also this another one: https://forum.xda-developers.com/s10-plus/how-to/sm-g975u-firmware-downloads-tmo-spr-att-t3908657.
Do you think this could work?
Thank you!
Tel864 said:
Moviestar career from Mexico? You failed to mention what model phone you have exactly since everyone knows the US models can't be unlocked.
Click to expand...
Click to collapse
He's asking for a SIM unlock, not bootloader unlock, and the Verizon device (as he mentioned, just added a 0 to the model #) gets unlocked naturally after you insert an active SIM into it. Do you know anyone in the US with a Verizon account? It should take a few minutes.
entropism said:
He's asking for a SIM unlock, not bootloader unlock, and the Verizon device (as he mentioned, just added a 0 to the model #) gets unlocked naturally after you insert an active SIM into it. Do you know anyone in the US with a Verizon account? It should take a few minutes.
Click to expand...
Click to collapse
Yes, probably... Do you have any guide to do it? I understand that login to the portal of Verizon and put the IMEI to get the unblock code, correct?
Thank you, I really appreciate your help!
No. You put an active SIM into the device and it unlocks. There's no code request.
entropism said:
No. You put an active SIM into the device and it unlocks. There's no code request.
Click to expand...
Click to collapse
Excellent! Thank you, I will give it a try when I have the device. When does it request an unlock code?
It doesn't. You put an active Verizon SIM in, and it unlocks. Then you can use any SIM you want in it. That's it.
entropism said:
It doesn't. You put an active Verizon SIM in, and it unlocks. Then you can use any SIM you want in it. That's it.
Click to expand...
Click to collapse
So first I need to boot with a Verizon SIM and then power off and put the Movistar sim?
Hello,
Once I put my Movistar Sim, I receive a message "Sorry your device can´t be activated on another carrier´s network right now. For help, contact Verizon at ....."
Any suggestion?
Thanks in advance!
I honestly thought this guy was going to Mexico to pursue his career by becoming a movie star.
Hi,
An update from unlockunit.com:
Hi Hackerjj,
Unfortunately, if you cannot find your Phone Model, Country or Network listed on our website, we are unable to generate the unlocking codes for your device.
If you get the message ‘’Unavailable’’ after entering the order details on our website, one of the below situations may occur:
1. Your phone is locked within a CDMA and not a GSM network (you can check on www.gsmarena.com if your phone is a CDMA model)
2. Your phone is not part of the networks/countries that we currently unlock
In order to receive the correct unlock code, it’s very important that you select the correct country and network you originally bought your phone from. In case you place an order with the incorrect order details, we will not be able to refund your payment.
We are constantly improving our service and we hope that very soon we will start to offer unlocking codes for devices locked to Verizon, U.S.A. such as yours.
Thank you for your collaboration and we apologize we couldn't help you this time.
Have a great day!
Kind regards,
Ionut Z.
Do you think following this guide, (in case that is compatible with the G9750U could works to unlock?
https://forum.xda-developers.com/ga...m-beyondrom-v3-1-t3942112/page35#post80800765
hackerjj22 said:
Do you think following this guide, (in case that is compatible with the G9750U could works to unlock?
https://forum.xda-developers.com/ga...m-beyondrom-v3-1-t3942112/page35#post80800765
Click to expand...
Click to collapse
I don't believe it would change your IMEI.
It needs an active Verizon sim in it for 24 to 48 hours before it will umlock. Once unlocked it should receive a message saying so.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
It needs an active Verizon sim in it for 24 to 48 hours before it will umlock. Once unlocked it should receive a message saying so.
Sent from my SM-G975U1 using XDA Labs
Click to expand...
Click to collapse
Thanks! - I do not have any Verizon chip, probably I can buy one from eBay, but one thing is that probably does not be activated due I am right now on Mexico. Thanks again!
matt0323 said:
I honestly thought this guy was going to Mexico to pursue his career by becoming a movie star.
Click to expand...
Click to collapse
:laugh::laugh::laugh: Me too :silly:
jwarrior319 said:
It needs an active Verizon sim in it for 24 to 48 hours before it will umlock. Once unlocked it should receive a message saying so.
Click to expand...
Click to collapse
not true.. i never understood why people will come in here and trust anything anyone says when it comes to sim unlocking lol..
verizon unlock policy states to prevent theft/fraud users are required to activate the device with verizon then after 60 days the device will be unlocked..
if his verizon purchased g975u was never activated on verizon then he hasnt even started his 60 day wait period.. verizon specifically implemented this policy because of people doing what the op is doing... purchase a phone for cheap somehow then use it on some other carrier/network without ever using verizon..
i am sure they had lots of theft and fraud going on with users scamming vzw devices for cheap then reselling for profit since they were unlocked theyd work anywhere out thebox so thisis their way of trying to combat that..
https://www.verizon.com/about/consumer-safety/device-unlocking-policy
hackerjj22 said:
Do you think following this guide, (in case that is compatible with the G9750U could works to unlock?
https://forum.xda-developers.com/ga...m-beyondrom-v3-1-t3942112/page35#post80800765
Click to expand...
Click to collapse
bro, your device isnt a "g9750u" its a g975u.. theres no such thing as a g9750u lol.. also, flashing a rom wont unlock the phone.. also, you cant flash any custom roms anyways since u have alockedbl and no, ur device is not bl unlockable either
elliwigy said:
not true.. i never understood why people will come in here and trust anything anyone says when it comes to sim unlocking lol..
verizon unlock policy states to prevent theft/fraud users are required to activate the device with verizon then after 60 days the device will be unlocked..
if his verizon purchased g975u was never activated on verizon then he hasnt even started his 60 day wait period.. verizon specifically implemented this policy because of people doing what the op is doing... purchase a phone for cheap somehow then use it on some other carrier/network without ever using verizon..
i am sure they had lots of theft and fraud going on with users scamming vzw devices for cheap then reselling for profit since they were unlocked theyd work anywhere out thebox so thisis their way of trying to combat that..
https://www.verizon.com/about/consumer-safety/device-unlocking-policy
Click to expand...
Click to collapse
Thanks! I had bought a Verizon Sim, it is on the way, I think I will receive it in 2 weeks, after that we will know it the cellphone is unlockable. This is the last thing I can do, I think this cellphone is un-rootable also a pain. Another way is to use this provider, but I have not completely trust and is very expensive. https://store.unlockboot.com/remote-unlock-service/