Samsung Galaxy S8/S8+ Sim Unlock Code - Samsung Galaxy S8 Questions and Answers

Mod Edit

As long as you are using Straight Talk "AT&T" nothing needs to be unlocked. You are still on AT&T, but just using a high-lag MNVO.
WHICH carrier is your Straight Talk SIM card using? Straight Talk resells service from all four major carriers.
If you're using Straight Talk "T-Mobile", then you've got a problem.

maxgibson said:
I have already pre-ordered Samsung Galaxy S8 and S8+ for me and my wife, will get it on 29th April. The both phones are from AT&T and I want to ask. Can I unlock them same day for Straight Talk carrier usage? I have a plan with straight talk with a cheap calls so I want to switch to them at the same day. found this this service where S8 already supported for sim unlocking. have somebody used this service before ? just want to be sure before making order there
Mod Edit
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Click to collapse
You probably dont need a pay service or any service at all to sim unlock it. AT&T has a website to unlock phones if they meet the criteria you just enter the info and they unlock it if you qualify.
https://www.att.com/deviceunlock/#/

Should have bought a Verizon model in that case since they come sim unlocked.

They unlock it only if you do not owe any money of the phone
954wrecker said:
You probably dont need a pay service or any service at all to sim unlock it. AT&T has a website to unlock phones if they meet the criteria you just enter the info and they unlock it if you qualify.
https://www.att.com/deviceunlock/#/
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Click to collapse

just a quick experience share. I've tried the service from the first post (Mod Edit). my s8+ was locked with a highest level of encryption (hard locked) by carrier, so delivery time was around 12 hours. price was 26 $ ( 13 $ first charge + 13 $ pending amount for hard locked phone). unlock code worked well from the first try and phone is unlocked now (switched from t-mobile to vodafone because they have better mobile data speed). thanks for the link. cheers

eldar4uk said:
just a quick experience share. I've tried the service from the first post (Mod Edit). my s8+ was locked with a highest level of encryption (hard locked) by carrier, so delivery time was around 12 hours. price was 26 $ ( 13 $ first charge + 13 $ pending amount for hard locked phone). unlock code worked well from the first try and phone is unlocked now (switched from t-mobile to vodafone because they have better mobile data speed). thanks for the link. cheers
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Did you just say t-mobile? They use their own device unlock app right? I wonder how you were able to unlock t-mobile Samsung Galaxy S8.

suyash1629 said:
Did you just say t-mobile? They use their own device unlock app right? I wonder how you were able to unlock t-mobile Samsung Galaxy S8.
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He's using T-Mobile Europe, not T-Mobile USA. Did you not see the Vodafone reference?

ChazzMatt said:
He's using T-Mobile Europe, not T-Mobile USA. Did you not see the Vodafone reference?
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Looks like I skipped that part

suyash1629 said:
Looks like I skipped that part
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Deutsche Telekom is the parent company of T-Mobile and that brand is used in some European countries, besides the U.S. At one point, 13 countries had "T-Mobile".

maxgibson said:
I have already pre-ordered Samsung Galaxy S8 and S8+ for me and my wife, will get it on 29th April. The both phones are from AT&T and I want to ask. Can I unlock them same day for Straight Talk carrier usage? I have a plan with straight talk with a cheap calls so I want to switch to them at the same day. found this this service where S8 already supported for sim unlocking. have somebody used this service before ? just want to be sure before making order there
Mod Edit
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Click to collapse
This really sucks for me. I contacted them before ordering sim Unlock for T-Mobile USA. They said since all the services are down for T-Mobile through the official app they are doing it differently where I will have to use an app made by them to enter the unlock code. Everything was fine until today when I got email from them with unlock code and Network Unlock app. I followed there instruction but their app does nothing. its useless, its like a dummy app.
App says "Connecting to server..." while it doesn't even have internet access permission. I checked by disabling the wifi and mobile data, it was still functional (as expected because it had no internet excess) it prompted me to enter unlock code but it does nothing except for saying Permanently Unlocked it literally does nothing else after entering the code. Later on I tried entering wrong codes as well and it would still say Permanently Unlocked. I have sent them multiple emails and messages but no reply yet.
I am guess the unlock code they provided might be correct but there is no way to enter it on phone since it is T-Mobile variant and only Device Unlock App can enter the unlock code.

I bought a ATT version on day one of release and paid full retail at Best buy. Figured I can unlock via their site. Nope, in fact the IMEI # wasn't coming up at all. Kept saying it was not in the system. I called ATT but they couldn't help so I returned it and bought the Verizon version and works fine on Tmo via MintSim. Only bad thing is I have to use desktop software to update since it's not on the Verizon network.

Mod Editis having a 2 day sale 30% off for $13 (vs $19). How can you tell if your phone is "hard locked"?
eldar4uk said:
just a quick experience share. I've tried the service from the first post (samsungsimunlock.com). my s8+ was locked with a highest level of encryption (hard locked) by carrier, so delivery time was around 12 hours. price was 26 $ ( 13 $ first charge + 13 $ pending amount for hard locked phone). unlock code worked well from the first try and phone is unlocked now (switched from t-mobile to vodafone because they have better mobile data speed). thanks for the link. cheers
Click to expand...
Click to collapse

annulation said:
Mod Edit is having a 2 day sale 30% off for $13 (vs $19). How can you tell if your phone is "hard locked"?
Click to expand...
Click to collapse
Thats what they told me as well that New Samsung phones are Hard Locked

gqukyo said:
I bought a ATT version on day one of release and paid full retail at Best buy. Figured I can unlock via their site. Nope, in fact the IMEI # wasn't coming up at all. Kept saying it was not in the system. I called ATT but they couldn't help so I returned it and bought the Verizon version and works fine on Tmo via MintSim. Only bad thing is I have to use desktop software to update since it's not on the Verizon network.
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I'm assuming the VZW version is sim unlocked out of the box?

Correct, all their LTE phones are unlocked but they may not have the bands required for whichever provider one is looking to use it on. The S8 has the most bands that I read of the US releases though

Only cost £10 on eBay for a unlock code

I tried androidsimunlock.net who are my usual go to guys and they couldn't do it. So I paid at samsungsimunlock but haven't heard anything back yet. It's been over 12 hours, I've even emailed to follow up but heard nothing.
Anyone else used these guys successfully?

suyash1629 said:
Did you just say t-mobile? They use their own device unlock app right? I wonder how you were able to unlock t-mobile Samsung Galaxy S8.
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yes, my phone is from t-mobile. do you mean pre-installed t-mobile device unlock app? I have tried to unlock my phone using that app too but with no success. every time I hit the unlock button the phone just displayed an error.
samsungsimunlock com provided Network Unlock app and after I've completed all steps from the step by step guide it said "your device is permanently unlocked". I've rebooted the phone with my vodafone sim card and the phone accepted it. also I have tried orange and three carrier sim cards, they all are worked well also. 4g/LTE is working well too :victory:

eldar4uk said:
yes, my phone is from t-mobile. do you mean pre-installed t-mobile device unlock app? I have tried to unlock my phone using that app too but with no success. every time I hit the unlock button the phone just displayed an error.
samsungsimunlock com provided Network Unlock app and after I've completed all steps from the step by step guide it said "your device is permanently unlocked". I've rebooted the phone with my vodafone sim card and the phone accepted it. also I have tried orange and three carrier sim cards, they all are worked well also. 4g/LTE is working well too :victory:
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I followed their steps too but no luck yet. I have no idea why it does not work for me. After I was frustrated I decided crack down their app a little bit. It doesn't have any phone permission, I am guessing it cant put Unlock Code for the phone and the other thing is I tried some random numbers and it still said Permanently Unlocked.
Do you need to have the app installed all the time or is it fine to remove afterwards?

Related

S8 sim unlocked

I'm curious if our S8's are sim unlocked. I have the Verizon S8, I put my T-Mobile sim card in and had no problems. Calls, Text and data are all working perfect. The only change I made was from LTE/CDMA to LTE/GSM
Rtrevizo78 said:
I'm curious if our S8's are sim unlocked. I have the Verizon S8, I put my T-Mobile sim card in and had no problems. Calls, Text and data are all working perfect. The only change I made was from LTE/CDMA to LTE/GSM
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Verizon's are always sim unlocked.
I'm trying to sim unlock my tmobile s8 for when we go to France for 2 months. I'm French but live in the US for 10 months out of the year.
GCbard said:
I'm trying to sim unlock my tmobile s8 for when we go to France for 2 months. I'm French but live in the US for 10 months out of the year.
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What's the T-Mobile unlocking app say? I've never seen or used it but I heard they unlock it if and when you qualify.
mehdi_s82 said:
Verizon's are always sim unlocked.
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WOW, I never knew...thats good to know. Looks like all my devices from now on will be Verizon
GCbard said:
I'm trying to sim unlock my tmobile s8 for when we go to France for 2 months. I'm French but live in the US for 10 months out of the year.
Click to expand...
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There's an app in the Google Play Store that will unlock your T-mobile phone from the T-Mobile unlock app. I used it for my S7 Edge. Paid $28 & in an hr I was permanent unlocked. The app is IMEI Unlocker
On the original Jump 1.0 on a business account and have been able to SIM unlock all my phones on payment plans the min I left the store. Have had every Galaxy release except for the Note 7 and they all were SIM unlockable. My S7 Edge didn't SIM Unlock on day 1 though. Waited a day or two and was able to SIM Unlock it, just randomly tried it. My S8 I have not been able to SIM unlock it yet, but this is the first time I pre-ordered online and haven't sent in my S7 Edge back yet.
mehdi_s82 said:
Verizon's are always sim unlocked.
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Does it mean that there's no activation at all? Should it work out of the box?
I've went to Verizon store and they told me that I must use 3 months of prepaid in order to "activate" it properly.
Anyone noticed that the essay on verizon is a SM-G950U....and not a SM-G950V Like all previous models ....
U is the unlocked US version
rcatank said:
Anyone noticed that the essay on verizon is a SM-G950U....and not a SM-G950V Like all previous models ....
U is the unlocked US version
Click to expand...
Click to collapse
All the versions (T-mobile, AT&T or Verizon) are SM-G950U, you can see this on Samsung Page, the only differences are the latest letter where they change for each version. Because of this there were people guessing that it was exactly the same phone with different software, which you should be able to change as you decide wit any other company software and activate all the bands. Like I mentioned only a gossip base on the model SM-G950U
---------- Post added at 02:42 AM ---------- Previous post was at 02:32 AM ----------
voodoodror said:
Does it mean that there's no activation at all? Should it work out of the box?
I've went to Verizon store and they told me that I must use 3 months of prepaid in order to "activate" it properly.
Click to expand...
Click to collapse
I bought the Verizon version, because of the unlock, to be use in my country Mexico and I can confirm that you dont those 3 months to activate and be able t use your phone. As soon as I received it I inserted my sim card and the only thing i noticed was the cell phone showing a message that phone wouldnt be usable until properly activated, I ignored it and continue and my sim worked normally i was able to make phone calls, use LTE data..... something to consider is that when i reboot the cell phone i dont get this msg anymore but just a notification over my notification bar from the verizon config wizard saying that my sim is not from verizon but as soon as i close it it doesnt came back until you reboot again. The only complain is that i just found out that I cannot update the firmware through OTA because it seems to try to use the verizon servers and are not able to validate my phone because it was never activated on Verizon. So i guess i have to wait for the firmwares or updates to be available on Samsung and install them using ODIN.
rcatank said:
Anyone noticed that the essay on verizon is a SM-G950U....and not a SM-G950V Like all previous models ....
U is the unlocked US version
Click to expand...
Click to collapse
Yup, you just open the box put the sim card and it works.
Rtrevizo78 said:
There's an app in the Google Play Store that will unlock your T-mobile phone from the T-Mobile unlock app. I used it for my S7 Edge. Paid $28 & in an hr I was permanent unlocked. The app is IMEI Unlocker
Click to expand...
Click to collapse
Should have checked, just paid 75 dollars for unlockriver
If I flash the Verizon firmware to a sprint S8 phone could I use it on AT&T?
Rtrevizo78 said:
There's an app in the Google Play Store that will unlock your T-mobile phone from the T-Mobile unlock app. I used it for my S7 Edge. Paid $28 & in an hr I was permanent unlocked. The app is IMEI Unlocker
Click to expand...
Click to collapse
I used the same but it asked me to pay $55, I don't know how you got it for just $28. Maybe they increased price
GCbard said:
Should have checked, just paid 75 dollars for unlockriver
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Do you have any updates with your order. imei-unlocker.com had to cancel my order because there were delays and no ETA at the moment. I wonder if unlockriver are successfully doing it.

If I have the boot loader unlocked would I be able to use any carrier?

My LG Stylo 2 Plus is carrier locked to T-mobile but my sim chip is with AT&T. I tried using the device unlock app to unlock the carrier but it didn't work with permanent option. Is there a custom Rom i can install that would allow me to use AT&T instead? I am not able to have the carrier unlocked by T-Mobile by normal means.
RemixDeluxe said:
My LG Stylo 2 Plus is carrier locked to T-mobile but my sim chip is with AT&T. I tried using the device unlock app to unlock the carrier but it didn't work with permanent option. Is there a custom Rom i can install that would allow me to use AT&T instead? I am not able to have the carrier unlocked by T-Mobile by normal means.
Click to expand...
Click to collapse
The SIM lock is a different creature. Since you're not a Tmobile customer you'll need to get a third party unlock code...
Sent from my SM-T820 using Tapatalk
Unfortunately no, like the other person said you'd likely have to buy the code to unlock it. To use the unlock app on your phone you usually have to have used 3-6 months (depending on carrier requirement) of service for it to work. If you install a room make sure you keep the app invade you need it later.
Before you buy the code you should call T-Mobile though to see if they can do it for you anyway, sometimes they're cool about it.
You have the same problem I have, except I have the T-Mobile variant. If you still have the device with no major physical damage we could work out a straight trade depending on our shipping costs. I need your variant, you want mine. This is truly a day for lazy Android customization indeed, and First Contact day to boot. Live long and message me.
JakeSnow said:
Unfortunately no, like the other person said you'd likely have to buy the code to unlock it. To use the unlock app on your phone you usually have to have used 3-6 months (depending on carrier requirement) of service for it to work. If you install a room make sure you keep the app invade you need it later.
Before you buy the code you should call T-Mobile though to see if they can do it for you anyway, sometimes they're cool about it.
Click to expand...
Click to collapse
I called tmobile and gave them my imei # and they shot me an email about an hour later.. (TMobile did) I followed their directions and used TMobile unlock app on phone to get permanete unlock then I rooted with magisk. On metro now and all is good. I paid nothing ...

Sprint V20 users. Don't waste money on unlock scams

From personal experience i can tell you that anyone claiming to unlock your phone is scamming you. I had to get my credit card involved to get my $20 back. There are those that will GSM unlock with a computer but the moment you update your FW you'll lose that unlock.
Sprint devices NEVER unlock with a code. If you have a fully paid off device then Sprint will have to legally unlock it for you. You chat with their international team for some reason to get this done.
It's easier if you have a phone active with Sprint. Do not waste your money elsewhere. FYI.
if i dont update firmware it will work fine on gsm?
My LS997 its unlocked(came unlocked) and i have updated 2 times already
saba222 said:
if i dont update firmware it will work fine on gsm?
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If it is unloced then yes and if the unlock came directly from Sprint!
XsaucerX said:
My LS997 its unlocked(came unlocked) and i have updated 2 times already
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If it came unlocked then most probably you got a phone that was unlocked by Sprint. You should be fine.
my phone is locked on sprint,do you know any method to unlock it? i wont update fimware
saba222 said:
my phone is locked on sprint,do you know any method to unlock it? i wont update fimware
Click to expand...
Click to collapse
If it is fully paid off with a good ESN then get in touch with Sprint international chat. They will unlock it for you for free.
They said its already unlocked, i bought it from ebay
saba222 said:
They said its already unlocked, i bought it from ebay
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Click to collapse
I don't get it. Are you saying they sold you a phone as "unlocked" but it is still "locked"? Did a GSM SIM card not work?
sprint says it is unlocked for both domestic and international use, but when i put gsm card it says invalid sim
saba222 said:
sprint says it is unlocked for both domestic and international use, but when i put gsm card it says invalid sim
Click to expand...
Click to collapse
Try this as it may work. Make sure the GSM SIM card is "live". INsert the GSM Card. Go into settings and System Updates. Update PRL, Profile and then UICC unlock. I had to do it on one of my V20s as Sprint instructed and it worked.
i tried several sims but none of them work
saba222 said:
i tried several sims but none of them work
Click to expand...
Click to collapse
Make sure you have enabled "Developers Options" and set the "OEM Unlock" to "On".
The only way you can truly unlock it is with the UICC unlock. Are you a Sprint customer? That helps. However if you are not and you phone is still fully paid off, go on the following website and initiate a chat:
https://sprintworldwide.custhelp.com/app/chat/chat_launch/
Tell them that you HAVE TO get it unlocked and ask them to reset and refresh the unlocking process from their end. I had to do this with an LG X Power. They made me wait for almost 10 minutes after which my phone rebooted by itself after they reset it. Once I restarted the phone and connected to wifi, I was able to UICC unlock it. Good Luck!
HD2FORNICK said:
Make sure you have enabled "Developers Options" and set the "OEM Unlock" to "On".
The only way you can truly unlock it is with the UICC unlock. Are you a Sprint customer? That helps. However if you are not and you phone is still fully paid off, go on the following website and initiate a chat:
https://sprintworldwide.custhelp.com/app/chat/chat_launch/
Tell them that you HAVE TO get it unlocked and ask them to reset and refresh the unlocking process from their end. I had to do this with an LG X Power. They made me wait for almost 10 minutes after which my phone rebooted by itself after they reset it. Once I restarted the phone and connected to wifi, I was able to UICC unlock it. Good Luck!
Click to expand...
Click to collapse
I tried this the other night and they told me the online team no longer has authorization to do unlock.
Nickvanexel said:
I tried this the other night and they told me the online team no longer has authorization to do unlock.
Click to expand...
Click to collapse
That is BS on Sprint's part. I just helped my niece UICC unlock her V30 literally yesterday using that same link I provided. You have to keep trying and be patient with them.
Also, being a "current" Sprint customer helps. I just tell them I have to travel to places where Sprint offers spotty coverage and I don't want to lose my customers. YMMV!
HD2FORNICK said:
That is BS on Sprint's part. I just helped my niece UICC unlock her V30 literally yesterday using that same link I provided. You have to keep trying and be patient with them.
Also, being a "current" Sprint customer helps. I just tell them I have to travel to places where Sprint offers spotty coverage and I don't want to lose my customers. YMMV!
Click to expand...
Click to collapse
Spotty coverage isn't even a lie for me. I had a couple sprint phones. My house is in a absolute dead zone and my whole area is spotty at best, unless im smack dab in the middle of town not one bar. Im on the west coast and looking at theyre coverage map their network is almost non existent.
I don't have a sprint account period though. My other phones were on Sprint mvnos and like i said i bought this phone used and obviously have no contact with the seller. Sprint wants account pin. I don't know why they can't just keep resending the signal until its unlocked.
I asked on their support forum and the rep said when the phone becomes eligible for unlock they automatically send signal to unlock it once. If the phone is roaming or off at the time they sent the signal your sol.
saba222 said:
my phone is locked on sprint,do you know any method to unlock it? i wont update fimware
Click to expand...
Click to collapse
For all XDA User I can Unlock your Lg V20 from sprint for only 15usd
rich27a said:
For all XDA User I can Unlock your Lg V20 from sprint for only 15usd
Click to expand...
Click to collapse
Proof?
saba222 said:
sprint says it is unlocked for both domestic and international use, but when i put gsm card it says invalid sim
Click to expand...
Click to collapse
OK I forgot to add that when you chat on the link I provided before, ask them to Lock the phone again and then Unlock it. That should work 100%.
HD2FORNICK said:
OK I forgot to add that when you chat on the link I provided before, ask them to Lock the phone again and then Unlock it. That should work 100%.
Click to expand...
Click to collapse
i am not sprint customer and i live outside u.s, it didnt work
---------- Post added at 07:32 PM ---------- Previous post was at 07:30 PM ----------
Can you provide me infro of guy who temporary unlocked your phone?

My unlocked Verizon S10+ is somehow locked

Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?
There's an XDA thread for S10+ U & U1 updates by the mod ibowtoandroid. I believe he has an unlock service that's legit but apparently not cheap. If you read through that thread you might find information helpful for your situation. But if you post a question that was previously answered you will likely be told to read through the thread even though the person who tells you that could have actually answered your question in the same amount of time. It's not the friendliest thread but you might find your answer.
There is a lot of discussion about switching carrier firmware. Since your phone shows up as locked by Verizon even though it shouldn't be you might need to use a Verizon SIM for 48 hours before the phone will revert back to unlocked status--at the time your phone was originally purchased it was necessary to use a Verizon SIM on their branded phones for 48 hours before they could be switched to another carrier.
It's possible you got that message when you purchased your phone because the 48 hour clock started over for some reason but that's only a guess--the ibowtoandroid guy is far more knowledgeable since he actually has a business that unlocks phones.
Are you sure the person who you bought your phone from actually unlocked it before selling it to you? Even if the phone shows up as a device that should be unlocked the previous owner who had the Verizon service might have needed to call Verizon to verify the phone's unlock status before selling it.
Sometimes people accidentally relock these phones when flashing carrier firmware. It doesn't sound like you did that based on your description but if the previous owner flashed firmware to completely reset the phone instead of just performing a factory reset he might have accidentally relocked your phone on the software end.
based on wat ur saying the phone definitely seems to b carrier locked. I got an A50 from verizon and it does the same ecact thing..
theres services online you can use or some boxes have methods as well.. my tmo a10e for example was locked but chimera tool has a neat feature called carrier relock.. it essentially locks it to up to 64 carriers instead of actually unlocking the sim..
one thing i suggest tho is dont try to do it urself unless ur a seasoned expert lol.. i tried on a n976v and after a few harmless at commands it completely killed my imei and cert and mipi etc etc
camwow13 said:
Alright, got a pretty wacky situation here. Trying to see if anyone has any ideas of how to fix this.
I bought an S10+ Verizon firmware from Swappa a few days ago. I intended to use it with T-Mobile. Good deal, good transaction, all good right? Wrong...
It was my understanding that most Verizon phones were unlocked and that I could just flash the Unlocked or T-Mobile firmware to get full T-Mobile functionality.
On receiving the phone I got a "This phone is locked, contact Verizon at etc etc" message. I shrugged and flashed it over to unlocked firmware, where I was met with an "Invalid SIM card. Network locked SIM card inserted." and "PIN to unlock SIM service provider" window. So the phone was locked. Here's my troubleshooting steps from there.
Contacted Verizon support online. They said they lock all their phones for 60 days now as of late July. I said I'd bought it used, they said it had been bought at Walmart recently and there was nothing they could do.
Contacted the seller. He gave me his proof of purchase that the phone was bought new from Samsung.com back in March. I used a site to check the IMEI and the phone was legit from March, and not reported stolen or sketchy at all. Samsung.com specifically says they don't lock their phones and it was well before the 60 day policy anyway.
Contacted Verizon support where they said the phone was purchased as a Verizon phone so it can't be used with other networks. I should sign up for Verizon to enjoy all the features of my phone ? ....and also have it activated on the network so it could be cleared and unlocked. Alright...
I took the phone to a Verizon store where they put an active Verizon SIM in it. Verizon SIM worked great, T-Mobile still had an unlock code. The employee was confused and said they've never entered an Unlock PIN before so he sent me to corporate Verizon support store they had nearby.
Corporate Verizon store was a ton more helpful and the guy called up their god-tier upper support guys. Those guys took over an hour fiddling with things and along the way determined that the phone and it's IMEI were all clear, not stolen, and unlocked. The previous owner had a clean account and was in good standing. The store guy said he'd never seen anything like this and in his four years he'd never entered a SIM pin before. They additionally made sure I hadn't accidentally encrypted my SIM with a pin (I hadn't) and that all the default Verizon 000000, 123456, and 111111 codes weren't going to work. They recommended I contact Samsung support.
Samsung support thought I was an idiot and said that all the phones sold on their storefront are locked and I should contact Verizon to get it unlocked. I tried explaining all of the above but it was like talking to a brick wall.
So what have I tried?
Flashed the phone from Verizon to Unlocked to T-Mobile to Unlocked firmware using Frija and patched Odin. Verizon firmware throws a "contact Verizon" message and sometimes a code window, unlocked gives me code window, and T-Mobile just says it's locked and doesn't give me anything.
I have tried Verizon, AT&T, and T-Mobile SIMs from my friends. T-Mobile and AT&T work for a couple minutes completely normally on reboot. Connection establishes, data, text, and calls come in. Then it locks up and doesn't work. Verizon SIM works entirely normally, but doesn't unlock phone even after being left in for an hour.
Going forward I am going to try
Ask the internet for help. I've googled the living daylights out of this problem and I can't find anyone in my situation. Help?
[\LIST]
Flash the phone back to Verizon firmware. Perhaps the unlock mechanism works somewhere in the firmware and only when it's connected to the Verizon network. Take it to the store, have them pop a Verizon SIM in for a bit, and hope for the best. Flashing from Unlocked to VZW firmware isn't working right now for some odd reason though. It's going back to TMB instead and I'm confused about that to.
[\LIST]
Figure out how to get non-incompetent support out of Verizon (though I've mostly gotten there already) or Samsung and see if someone can help me. When I had to unlock my T-Mobile S8 I bought from Samsung, the IMEI numbers weren't passed to T-Mobile so the regular support people said it was impossible. Eventually I got in contact with someone who broke me out of idiot-land and directly contacted a network engineer who solved the problem in less than 10 minutes. Maybe I can find a network engineer at Verizon?
I could use a sketchy SIM unlock website. Is there any not-sketchy ones?
Click to expand...
Click to collapse
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.
wwwxxx1982 said:
hi, did you manage to solve the problem? mine S10 also asks for an unlock code 5 minutes after turning it on.
Click to expand...
Click to collapse
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.
camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
.
Click to expand...
Click to collapse
thanks, but I upgraded the phone to another firmware with the code XAA and now I can’t get it back to Verezion
camwow13 said:
Hello!
Yes I did solve the situation! Here's the steps that I used to unlock my Verizon Galaxy S10+
I had changed the firmware to unlocked firmware using Odin and Freya. This was premature.
Verizon does not do unlock codes. You need to have the Verizon firmware on the phone, a Verizon SIM card from a friend, access to the Verizon account, and like an hour of spare time.
Pop the Verizon SIM into your phone, you can get them from a friend, convince a Verizon store guy to help ya out, or just pay a few bucks for a prepaid plan. The phone has to be on the Verizon network for this to work.
Call up Verizon technical support. Tell them you've got a phone to unlock and have been working with their Tier 2 team to square things away. You have to be transferred to Tier 2.
Important to note that Verizon has instigated a 60 day locking policy to prevent theft and whatnot on their network. If the phone was purchased less than 60 days ago and activated on Verizon's network than you're outa luck. You got to wait. If you don't fall under this restriction, you should make sure the support people understand because they'll assume that's what's happening... a lot.
The Tier 2 people generally know what they're doing. They'll verify the device's IMEI and that it hasn't been stolen, is paid off, and that your Verizon account is in good standing. They'll need the PIN access code from the Verizon account holder or a two step verification with another one of their phones.
Once they run the unlock process you should get a text saying the phone is now unlocked. Leave the SIM in for another hour or two to allow the process to complete. I removed the SIM shortly after on the first try and it didn't work so I had to do it again.
After that the phone should be unlocked and you'll be able to flash whatever firmware you want and use it on whichever network. I've got mine running Unlocked firmware on T-Mobile, works great
If you don't have a Verizon S10+ that's locked to Verizon I dunno where to start. Contact the mod ibowtoandroid on here if you get really really stuck. He can get it unlocked but it will cost a ton. He's legit though.
Click to expand...
Click to collapse
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?
Tarar said:
That was very helpful Thanks. I am pretty sure that my phone has passed that 60 days time frame and the device has a clean IMEI as well but I am not in the US. Do I have to be on the Verizon network or just a Verizon sim will work as well?
Click to expand...
Click to collapse
Can someone please help?
Tarar said:
Can someone please help?
Click to expand...
Click to collapse
if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with
Tarar said:
Can someone please help?
Click to expand...
Click to collapse
elliwigy said:
if its locked its locked.. meet verizons requirements to have it unlock or pay for a service that can unlock it for you..
theres no easy way to unlock the device.. if there was then itd be posted on xda.. and if it was that easy thered b no point in carriers locking them to begin with
Click to expand...
Click to collapse
Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
Its actually done through an android app modified by the carrier. The only way to get around it would be to have the carriers unique key as well as the private signing key so you could create your own version. Then you would need a way to modify the system image and successfully install it. After all that there's a good chance there's even more security server side. (Its Verizon, so you know...)
So yes, ultimately it isnt exactly possible.
Sent from my SM-G975U1 using XDA Labs
Click to expand...
Click to collapse
yep.. exactly y i said he needs to unlock via official means or pay for a service.. theres plenty services out there.. of course they most likely have access to servers and some tend to be fairly expensive lol.. outside of that hes sol im afraid.
Sent from my SamPWND N976V or G975U
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
Click to expand...
Click to collapse
I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
Sent from my SM-G975U1 using XDA Labs
jhs39 said:
Verizon needs to unlock your phone if you don't want to pay a third-party service. I don't think you need to have a Verizon SIM inserted for them to unlock the phone as long as it meets the necessary requirements.
Click to expand...
Click to collapse
I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.
Tarar said:
I am outside the USA so no way to be on the Verizon network. I will however reinstall the original Verizon firmware and have some one call them for me. Let's see whether that works out or not. Thanks man.
Click to expand...
Click to collapse
Curious, how did you get a verizon device outside of the country?
To point out, this is the very reason Verizon changed their sim unlocking policy.. to help prevent fraud and theft as they would take vzw devices then sell them for profit to non vzw customers and theyd be unlocked..
Bcuz of this is why they implemented the device needing to be activated on the vzw network and a 60 day period before it will be unlocked.
I dont see them being able to manually override/bypass this as it is policy. That as well as most reps dont even kno the policy and will tell you its unlocked or "verizon doesnt lock devices" which is inaccurate lol
jwarrior319 said:
I believe Verizon only unlocks automatically with a sim installed thats had service for 60 days(might be 30 now). I remember seeing someone say they put a friend's Verizon sim in and rebooted and it unlocked for him. I guess they dont verify IMEI to unlock just sim number.
Click to expand...
Click to collapse
Its not based on sim number lol..
elliwigy said:
Its not based on sim number lol..
Click to expand...
Click to collapse
So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
So any random Verizon sim thats active and has had service for 60 days or more will unlock it?
If thats the case someone could still make money off them by using there sim before selling it.
Sent from my SM-G975U1 using XDA Labs
Click to expand...
Click to collapse
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
elliwigy said:
No.. i didnt say that lol.. its not tied to the sim card.. device needs to be active on verizon for 60 days.. i always use my same sim card that ive had for years now in my new devices.. i still had to wait 60 days for it to be sim unlocked..
U cant just pop an old sim in and have it unlock.. the device itself needs to be active 60 days..
When checking if a device is sim unlocked or not u dont put the sim number into the checker, u put the imei.. this is bcuz its tied to the imei/device.. not sim card itself..
What i dont know however is if you only need to activate it once on vzw network or if it needs to remain on vzw the full 60 days.. then again u cant use it on other networks until its unlocked anyways
Sent from my SM-N976V using Tapatalk
Click to expand...
Click to collapse
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
Urbbs said:
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
---------- Post added at 02:27 AM ---------- Previous post was at 02:20 AM ----------
Where does it say that on the verizon site or fcc site? I see you just need to activate it with a valid verizon account then 60 days it's unlocked...
Click to expand...
Click to collapse
That's exactly what I said lmao.. u need to activate it on vzw then wait 60 days and it will be unlocked..
A quick Google search you can easily find vzw unlock policy:
https://www.verizon.com/about/consumer-safety/device-unlocking-policy

Looking for a guide to unlock S10+ SM-G9750 Verizon

Hi,
I am looking for a guide to unlocking a Verizon S10+ chip version to a Movistar career from Mexico, are this is possible? I would like to load the official global fw version if it is possible.
Thanks! In advance.
hackerjj22 said:
Hi,
I am looking for a guide to unlocking a Verizon S10+ chip version to a Movistar career from Mexico, are this is possible? I would like to load the official global fw version if it is possible.
Thanks! In advance.
Click to expand...
Click to collapse
Moviestar career from Mexico? You failed to mention what model phone you have exactly since everyone knows the US models can't be unlocked.
Tel864 said:
Moviestar career from Mexico? You failed to mention what model phone you have exactly since everyone knows the US models can't be unlocked.
Click to expand...
Click to collapse
The model is SM-G9750U, yes Movistar from Mexico. I found this guide: https://forum.xda-developers.com/ve...ow-to-carrier-unlock-stock-sm-g955u1-t3778162 and also this another one: https://forum.xda-developers.com/s10-plus/how-to/sm-g975u-firmware-downloads-tmo-spr-att-t3908657.
Do you think this could work?
Thank you!
Tel864 said:
Moviestar career from Mexico? You failed to mention what model phone you have exactly since everyone knows the US models can't be unlocked.
Click to expand...
Click to collapse
He's asking for a SIM unlock, not bootloader unlock, and the Verizon device (as he mentioned, just added a 0 to the model #) gets unlocked naturally after you insert an active SIM into it. Do you know anyone in the US with a Verizon account? It should take a few minutes.
entropism said:
He's asking for a SIM unlock, not bootloader unlock, and the Verizon device (as he mentioned, just added a 0 to the model #) gets unlocked naturally after you insert an active SIM into it. Do you know anyone in the US with a Verizon account? It should take a few minutes.
Click to expand...
Click to collapse
Yes, probably... Do you have any guide to do it? I understand that login to the portal of Verizon and put the IMEI to get the unblock code, correct?
Thank you, I really appreciate your help!
No. You put an active SIM into the device and it unlocks. There's no code request.
entropism said:
No. You put an active SIM into the device and it unlocks. There's no code request.
Click to expand...
Click to collapse
Excellent! Thank you, I will give it a try when I have the device. When does it request an unlock code?
It doesn't. You put an active Verizon SIM in, and it unlocks. Then you can use any SIM you want in it. That's it.
entropism said:
It doesn't. You put an active Verizon SIM in, and it unlocks. Then you can use any SIM you want in it. That's it.
Click to expand...
Click to collapse
So first I need to boot with a Verizon SIM and then power off and put the Movistar sim?
Hello,
Once I put my Movistar Sim, I receive a message "Sorry your device can´t be activated on another carrier´s network right now. For help, contact Verizon at ....."
Any suggestion?
Thanks in advance!
I honestly thought this guy was going to Mexico to pursue his career by becoming a movie star.
Hi,
An update from unlockunit.com:
Hi Hackerjj,
Unfortunately, if you cannot find your Phone Model, Country or Network listed on our website, we are unable to generate the unlocking codes for your device.
If you get the message ‘’Unavailable’’ after entering the order details on our website, one of the below situations may occur:
1. Your phone is locked within a CDMA and not a GSM network (you can check on www.gsmarena.com if your phone is a CDMA model)
2. Your phone is not part of the networks/countries that we currently unlock
In order to receive the correct unlock code, it’s very important that you select the correct country and network you originally bought your phone from. In case you place an order with the incorrect order details, we will not be able to refund your payment.
We are constantly improving our service and we hope that very soon we will start to offer unlocking codes for devices locked to Verizon, U.S.A. such as yours.
Thank you for your collaboration and we apologize we couldn't help you this time.
Have a great day!
Kind regards,
Ionut Z.
Do you think following this guide, (in case that is compatible with the G9750U could works to unlock?
https://forum.xda-developers.com/ga...m-beyondrom-v3-1-t3942112/page35#post80800765
hackerjj22 said:
Do you think following this guide, (in case that is compatible with the G9750U could works to unlock?
https://forum.xda-developers.com/ga...m-beyondrom-v3-1-t3942112/page35#post80800765
Click to expand...
Click to collapse
I don't believe it would change your IMEI.
It needs an active Verizon sim in it for 24 to 48 hours before it will umlock. Once unlocked it should receive a message saying so.
Sent from my SM-G975U1 using XDA Labs
jwarrior319 said:
It needs an active Verizon sim in it for 24 to 48 hours before it will umlock. Once unlocked it should receive a message saying so.
Sent from my SM-G975U1 using XDA Labs
Click to expand...
Click to collapse
Thanks! - I do not have any Verizon chip, probably I can buy one from eBay, but one thing is that probably does not be activated due I am right now on Mexico. Thanks again!
matt0323 said:
I honestly thought this guy was going to Mexico to pursue his career by becoming a movie star.
Click to expand...
Click to collapse
:laugh::laugh::laugh: Me too :silly:
jwarrior319 said:
It needs an active Verizon sim in it for 24 to 48 hours before it will umlock. Once unlocked it should receive a message saying so.
Click to expand...
Click to collapse
not true.. i never understood why people will come in here and trust anything anyone says when it comes to sim unlocking lol..
verizon unlock policy states to prevent theft/fraud users are required to activate the device with verizon then after 60 days the device will be unlocked..
if his verizon purchased g975u was never activated on verizon then he hasnt even started his 60 day wait period.. verizon specifically implemented this policy because of people doing what the op is doing... purchase a phone for cheap somehow then use it on some other carrier/network without ever using verizon..
i am sure they had lots of theft and fraud going on with users scamming vzw devices for cheap then reselling for profit since they were unlocked theyd work anywhere out thebox so thisis their way of trying to combat that..
https://www.verizon.com/about/consumer-safety/device-unlocking-policy
hackerjj22 said:
Do you think following this guide, (in case that is compatible with the G9750U could works to unlock?
https://forum.xda-developers.com/ga...m-beyondrom-v3-1-t3942112/page35#post80800765
Click to expand...
Click to collapse
bro, your device isnt a "g9750u" its a g975u.. theres no such thing as a g9750u lol.. also, flashing a rom wont unlock the phone.. also, you cant flash any custom roms anyways since u have alockedbl and no, ur device is not bl unlockable either
elliwigy said:
not true.. i never understood why people will come in here and trust anything anyone says when it comes to sim unlocking lol..
verizon unlock policy states to prevent theft/fraud users are required to activate the device with verizon then after 60 days the device will be unlocked..
if his verizon purchased g975u was never activated on verizon then he hasnt even started his 60 day wait period.. verizon specifically implemented this policy because of people doing what the op is doing... purchase a phone for cheap somehow then use it on some other carrier/network without ever using verizon..
i am sure they had lots of theft and fraud going on with users scamming vzw devices for cheap then reselling for profit since they were unlocked theyd work anywhere out thebox so thisis their way of trying to combat that..
https://www.verizon.com/about/consumer-safety/device-unlocking-policy
Click to expand...
Click to collapse
Thanks! I had bought a Verizon Sim, it is on the way, I think I will receive it in 2 weeks, after that we will know it the cellphone is unlockable. This is the last thing I can do, I think this cellphone is un-rootable also a pain. Another way is to use this provider, but I have not completely trust and is very expensive. https://store.unlockboot.com/remote-unlock-service/

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