S7 Edge - Accelerometer not working? - Samsung Galaxy S7 Edge Questions and Answers

Hello,
I've had my S7 edge since launch and haven't had a single issue with it up until today,
I can no longer rotate my phone to landscape mode in any apps nor do any of the sensors seem to show any data in sensor testing apps.
Things I've tried :
- Set rotation setting to "Auto Rotate"
- Factory reset phone
- Reinstalled stock rom (Was previously Renovate Edge)
-Calibration apps, These don't actually detect / show any movement from the accelerometer.
Is there anything else I could possibly try to fix this?
I can try getting the phone replaced but I have a feeling I'd have to pay as knox will have been tripped.

Still no luck with this unfortunately,
The only slightly related error I can actually find on the phone comes from aLogcat :
E/MotionRecognitionManager(16147): mSContextService = [email protected]
If anyone has and ideas or suggestions I'd be very grateful!

same problen
same problem with my s7 edge.. auto rotate not working accelerometer and gyro not working..did a hard reset and still nothing:crying:

Related

Sensors gone

I'm not rreally a fan of auto rotation since my old phones made this so painful.
Enabled it on my Vibrant, and found it interesting enough to keep it on.
Try hard not to let it rotate when I just held it sloppy, so I didn't snap that it hasn't been rotating in a while...
Which sucks when a media player goes landscape and nothing auto rotates back.
While I have adw, lp and lh installed, they all three are set to rotate.
Wondering what else might be gone I went to sensors test in *#*#1472365#*#* and all sensors showed "false".
Not sure I saw anything else un past there I installed some compass app, nothing moves, since it also does gps compass I saw it lock in 3-4 secs even showed me my address, but the while time the compass showed only "Loading...."
Wondering if there is a file if gone kaputt, affects those sensors, that could be removed to force some sort of default, kind of like deleting a file to reset battery meter, at least gps works fine. ....
Any ideas before I call customer service for yet another replacement?
Thanks,
Daniel
Sent from my Vibrant.

Anyone having issues with phone rotation & fingerprint unlock dissappearing?!

Had the BEST VR experience to date last night using the bundled Gear VR and playing Gunjack/Lands End until phone ran out of juice...
However that experience was marred when I fired the phone back up this morning and found that all the applications have suddenly starting rotating into landscape and despite rebooting twice, I cannot change the behaviour (it was fine yesterday). Ran some sensor checks which appear to be OK. I don't even seem to have a rotation lock button available as I did on my Note 3 as a workaround.
Adding to this, I have also noticed that the fingerprint unlock feature seems to have disabled itself, even though it's still enabled in settings together with stored fingerprints. I know this is a new device, but this is pretty basic stuff that should be working... Not impressed!
Any others having similar issues?
Thanks,
G
Fixed... kinda
I since discovered that the rotate lock had become enabled and is still available on the settings icons (didn't recognise the icon in the locked portrait state). It actually did it again this morning and appears to be defaulting to this state after a cold boot - weird)...
The fingerprint issue appears to have been caused by loss of the screen timeout/instant lock with power button settings; however I hadn't changed these values, so there do seem to be some software glitches that need ironing out...
G

odd rotation help please

So my phone screen quit rotating. But its not a hardware issue. I know this because screen rotation works durring setup right after i flash a new rom. As soon as the setup is done, no more rotation...
YES screen rotation is enabled in settings. Ive tried 3 TW based 5.0 roms. None of them has working rotation. It is driving me NUTS. Rwilcos mostly stock is the only one that temporarily lets it rotate durring setup. ANY ideas?
Assuming you have 100% factory reset / wiped everything and then flashed stock
Try this as a workaround
https://play.google.com/store/apps/details?id=ui.robot.rotate&hl=en_GB
*Detection* said:
Assuming you have 100% factory reset / wiped everything and then flashed stock
Try this as a workaround
https://play.google.com/store/apps/details?id=ui.robot.rotate&hl=en_GB
Click to expand...
Click to collapse
Forgot to mention.... I already tried this. This exact one actually. No go. It will manually change orientation but nothing auto works.
boytoreckonwith said:
Forgot to mention.... I already tried this. This exact one actually. No go. It will manually change orientation but nothing auto works.
Click to expand...
Click to collapse
Dial *#0*#
Press "Sensor" in the middle and see if the rotation / accelerometer sensor is working at all
When you say it works during setup, are you saying it rotates when you rotate the phone, basically working normally, or that it rotates on it's own without you moving the phone?
Also boot into download mode, and double check which model S5 it says at the top
*Detection* said:
Dial *#0*#
Press "Sensor" in the middle and see if the rotation / accelerometer sensor is working at all
When you say it works during setup, are you saying it rotates when you rotate the phone, basically working normally, or that it rotates on it's own without you moving the phone?
Also boot into download mode, and double check which model S5 it says at the top
Click to expand...
Click to collapse
It immediatly said something HWmodule has stopped working. Ill check download mode.

Help S7Edge Nougat - Two finger scroll/tap (talkback off) won't go away

Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Royalblue said:
Hi together,
just was able to update to upgrade to Nougat. (O2 Germany)
I just have one big problem. I have to control the screen like Talkback is activated. But it isn't. (two finger scroll, tap and so on)
Does anybody have an idea how I get rid of that really annoying thing? If possible without factory reset. My Phone isnt rooted.
My Google and forum search hasn't helped me. The answers were always turn off Talkback, which it is already.
Click to expand...
Click to collapse
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Thank you so much norti!!!!!!!!! Had the same issue with S7 (T-Mobile USA), and your advice helped!!! Actually, it was the only one I could find so far
Thank you Norti
Thank you so much. I had the same problem after performing the software update over night last night. I was so frustrated with it and the techs at the sprint store spent an hour with my phone and could not fix it. The techs recommended that I back up all my contacts and everything and then do a factory reset. I did not want to do a factory reset and searched the internet for a long time before coming across your post. I turned off optical reader and it fixed the two finger problem. Thank you so much for sharing this as I would have been lost without it.
Exactly the same happened with my S7 edge, almost drove me crazy before I figured out that it was Optical reader in accessibility that caused the problem.
That worked
Thank you for the correct fix post. Optical Reader off did it for me, too. Spent all morning wading through "Cool features of Nougat" and getting ready to break my S7 while calls were coming in...
norti said:
I had the same problem yesterday after the update, took some time to change back to normal behavior: restarted in safe mode, changed the resolution back to WQHD, changed some accessibility settings, like turning it on for Nova Launcher and turn off optical reader (I don't know why it was turned on...). After that I restarted to normal and seemed to work ok but then I turned on the accessibility feature optical reader again, too see what it does and the screen was only with 2 finger operable again, so I turned it off.
You can disable/remove Talkback in the application settings. Try in safe mode if it's not possible in normal mode. I tried to change the Talkback settings in the system settings (searched for Talkback) and it said in a pop-up that it isn't compatible with the system, so I removed it completely.
Click to expand...
Click to collapse
I figured that it had to be the optical reader as that was one of the incompatible apps it reinstalled after the upgrade. Had to use two fingers to get through most menu-options, frustrating, to manage to disable it. Glad to see I wasn't the only ripping my Hair out experiencing this issue. Hope they fix it.
For future reference (in German):
This works:
Einstellungen > Eingabehilfe > "Text & Bildscanner": turn off ("Aus")

Auto Rotate intermittently stops working

*update* the latest update from AT&T this month seems to have fixed the auto-rotate function. I have had no issues regarding this problem since applying the update!
Trying to see who else has had this problem and has been able to find any common occurrences behind this mysterious issue.
I can sometimes go quite awhile before the auto rotate stops working but I don't normally turn the phone to landscape unless I'm viewing photos or looking at a video or maybe some websites that aren't mobile optimized.
Toggling the portrait rotate icon from the drop down does not fix the issue. So far the only way to get rotate working is to reboot android completely. I've had a theory that maybe my magnetic car mount is somehow messing with the sensor in the phone or the calibration of the unit but I've used the same magnet mount with my G3 and never had these issues. also sometimes when navigating GPS it will ask me to calibrate the phone and fly it thru the air in a figure 8 but I'll do that like an idiot and the calibration screen never goes away. I've also used the built in diagnostics inside the settings that check all the sub functions of the phone and everything is apparently working without issue!
..... starting to wonder why I even got this phone.
at&t hasn't even started my 50% off bill credits yet for this device...
undivide said:
Trying to see who else has had this problem and has been able to find any common occurrences behind this mysterious issue.
I can sometimes go quite awhile before the auto rotate stops working but I don't normally turn the phone to landscape unless I'm viewing photos or looking at a video or maybe some websites that aren't mobile optimized.
Toggling the portrait rotate icon from the drop down does not fix the issue. So far the only way to get rotate working is to reboot android completely. I've had a theory that maybe my magnetic car mount is somehow messing with the sensor in the phone or the calibration of the unit but I've used the same magnet mount with my G3 and never had these issues. also sometimes when navigating GPS it will ask me to calibrate the phone and fly it thru the air in a figure 8 but I'll do that like an idiot and the calibration screen never goes away. I've also used the built in diagnostics inside the settings that check all the sub functions of the phone and everything is apparently working without issue!
..... starting to wonder why I even got this phone.
at&t hasn't even started my 50% off bill credits yet for this device...
Click to expand...
Click to collapse
You are not alone. Mine did this yesterday. I had to reboot it to fix it. I do not use a magnetic mount but I do use wireless charging stations and I think they have a small magnet. I have done this for months though and so far the auto-rotate glitch has only happened 2 times.
I have had the same issues. But a reboot won't always fix it me.
problem resolved
latest update patch from AT&T seems to have fully resolved the issue of auto screen rotation not functioning. it now works 100% of the time and is even faster at recognizing when the device has been tilted to and from landscape/portrait

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