Anyone having issues with phone rotation & fingerprint unlock dissappearing?! - Samsung Galaxy S7 Edge Questions and Answers

Had the BEST VR experience to date last night using the bundled Gear VR and playing Gunjack/Lands End until phone ran out of juice...
However that experience was marred when I fired the phone back up this morning and found that all the applications have suddenly starting rotating into landscape and despite rebooting twice, I cannot change the behaviour (it was fine yesterday). Ran some sensor checks which appear to be OK. I don't even seem to have a rotation lock button available as I did on my Note 3 as a workaround.
Adding to this, I have also noticed that the fingerprint unlock feature seems to have disabled itself, even though it's still enabled in settings together with stored fingerprints. I know this is a new device, but this is pretty basic stuff that should be working... Not impressed!
Any others having similar issues?
Thanks,
G

Fixed... kinda
I since discovered that the rotate lock had become enabled and is still available on the settings icons (didn't recognise the icon in the locked portrait state). It actually did it again this morning and appears to be defaulting to this state after a cold boot - weird)...
The fingerprint issue appears to have been caused by loss of the screen timeout/instant lock with power button settings; however I hadn't changed these values, so there do seem to be some software glitches that need ironing out...
G

Related

Sensors gone

I'm not rreally a fan of auto rotation since my old phones made this so painful.
Enabled it on my Vibrant, and found it interesting enough to keep it on.
Try hard not to let it rotate when I just held it sloppy, so I didn't snap that it hasn't been rotating in a while...
Which sucks when a media player goes landscape and nothing auto rotates back.
While I have adw, lp and lh installed, they all three are set to rotate.
Wondering what else might be gone I went to sensors test in *#*#1472365#*#* and all sensors showed "false".
Not sure I saw anything else un past there I installed some compass app, nothing moves, since it also does gps compass I saw it lock in 3-4 secs even showed me my address, but the while time the compass showed only "Loading...."
Wondering if there is a file if gone kaputt, affects those sensors, that could be removed to force some sort of default, kind of like deleting a file to reset battery meter, at least gps works fine. ....
Any ideas before I call customer service for yet another replacement?
Thanks,
Daniel
Sent from my Vibrant.

[INFO] Wake up from standby fix!

Well those of you like myself that were having the issues of hitting the power button only to see a black screen, here is all I did and its been working flawless for 24 hours. Turn of the screen lock! I haven't tested other screen locks yet so maybe its just the default one
If this dose not work for you please post.
Trying this myself now. It had previously happened 3 times to me with the default lock screen. If this does work, that sucks cause I really liked the lock screen... Does anyone know if either of the firmware updates addresses this particular issue? I haven't done them yet was waiting for the new root method which was just released yesterday.
maybe that's why i never had that problem... i always had a pin from day1
I am updated to the latest firmware and the issue still existed. Are you running a battery monitor widget?
turning off screen lock didn't do the trick for me
what worked for me is disable wifi before turning the screening off or go into option and change it so that it never disconnect from wifi will fix the issue for me though

Leaving app open, unlock phone, goes straight to home screen

Has anyone else had this happen? Happens quite often for me. I'll be playing a game at work, get up to do some work while leaving game open. Come back and unlock the phone and it's on home screen. Does the same thing while listening to Pandora.
I've never noticed that happening to me, I just tried to reproduce it with not luck. How are you unlocking the phone?
Either fingerprint or iris. It does it with both. I don't see it happening when turning phone off and on right away. Phone usually sits a few min before it does it.
jeb192004 said:
Either fingerprint or iris. It does it with both. I don't see it happening when turning phone off and on right away. Phone usually sits a few min before it does it.
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Click to collapse
Battery optimization setting probably. Try disabling optimization for an app that currently does it and see what happens
That didn't help
Couldn't replicate issue either. Let Rayman running and screen went off for about 5 mins. Unlocked with fingerprint and went directly to the game. I had power saving off and performance mode set to optimized.
OP do you also lose your place when it directs you to the home page? Or does it resume when you reopen the app?
It resumes when reopened.
Power saving off and performance mode set to optimized as well.
The one app where it does it almost every time is Star Wars: Galaxy of Hero's. Only other app I notice it once and while is Pandora.
Are you sure you aren't iris unlocking it without knowing you are? Sometimes mine unlocks almost instantly when i press the unlock button. Or when I turn my screen on to check the time.
Is "iris unlock when screen turns on" enabled?
Lock screen & security > iris scanner
I'm sure. Most of the time my phone is face down and I grab it by the side and put finger on scanner. Turned iris scanner off just to be sure and it's still doing it.
Also does it with line messanger...
I have this exact problem as well. Seems to happen rather randomly.
I sometimes see the app actually minimizing to the home screen when I unlock the phone, so it's probably not some background task killing it.
The app is only minimized, not killed.
I have this issue as well.
I think I found the problem. Uninstalled bxActions and as of the past 2 hours the problem is gone.
i have this issue but i don't have bxActions so i don't think that is the problem
Are any of you happening to use the long press home option, the one that bypasses the lock screen? Even though you may not be using the home button maybe the option is still affecting the apps that are open and thinks for some reason you're pushing on the home button.
It might be an app causing it. I still haven't had any issues since I uninstalled bxActions. If you don't have that installed it could be a different app causing it.
I was also having this issue. Stopped bxactions and the issue is gone. Started bxActions back up and issue came back.
Same problem here. On Verizon s8 and no bxaction installed. Very irritating!
Unrelated but another problem is when I change to aggressive wifi/cell handover in developer options it allways defaults back off after a reboot? Any ideas??

Auto Rotate intermittently stops working

*update* the latest update from AT&T this month seems to have fixed the auto-rotate function. I have had no issues regarding this problem since applying the update!
Trying to see who else has had this problem and has been able to find any common occurrences behind this mysterious issue.
I can sometimes go quite awhile before the auto rotate stops working but I don't normally turn the phone to landscape unless I'm viewing photos or looking at a video or maybe some websites that aren't mobile optimized.
Toggling the portrait rotate icon from the drop down does not fix the issue. So far the only way to get rotate working is to reboot android completely. I've had a theory that maybe my magnetic car mount is somehow messing with the sensor in the phone or the calibration of the unit but I've used the same magnet mount with my G3 and never had these issues. also sometimes when navigating GPS it will ask me to calibrate the phone and fly it thru the air in a figure 8 but I'll do that like an idiot and the calibration screen never goes away. I've also used the built in diagnostics inside the settings that check all the sub functions of the phone and everything is apparently working without issue!
..... starting to wonder why I even got this phone.
at&t hasn't even started my 50% off bill credits yet for this device...
undivide said:
Trying to see who else has had this problem and has been able to find any common occurrences behind this mysterious issue.
I can sometimes go quite awhile before the auto rotate stops working but I don't normally turn the phone to landscape unless I'm viewing photos or looking at a video or maybe some websites that aren't mobile optimized.
Toggling the portrait rotate icon from the drop down does not fix the issue. So far the only way to get rotate working is to reboot android completely. I've had a theory that maybe my magnetic car mount is somehow messing with the sensor in the phone or the calibration of the unit but I've used the same magnet mount with my G3 and never had these issues. also sometimes when navigating GPS it will ask me to calibrate the phone and fly it thru the air in a figure 8 but I'll do that like an idiot and the calibration screen never goes away. I've also used the built in diagnostics inside the settings that check all the sub functions of the phone and everything is apparently working without issue!
..... starting to wonder why I even got this phone.
at&t hasn't even started my 50% off bill credits yet for this device...
Click to expand...
Click to collapse
You are not alone. Mine did this yesterday. I had to reboot it to fix it. I do not use a magnetic mount but I do use wireless charging stations and I think they have a small magnet. I have done this for months though and so far the auto-rotate glitch has only happened 2 times.
I have had the same issues. But a reboot won't always fix it me.
problem resolved
latest update patch from AT&T seems to have fully resolved the issue of auto screen rotation not functioning. it now works 100% of the time and is even faster at recognizing when the device has been tilted to and from landscape/portrait

8.1 screen unlock delay

Hi there, so I updated my ph-1 to the latest Oreo 8.1 earlier this morning and have been experiencing significant delays when unlocking my screen. Sometimes the phone did not respond at all and the screen just stayed black. I had to restart the phone in such cases. Help! I seem to be the only essential phone user in entire Sydney
If you're using immersive mode, that might be the issue. Try disabling that, and see if the issue persists.
I'm experiencing the same. Setting immersive mode to None does help a bit, but it's still not as snappy as before.
And after all the same settings worked perfectly on the 8.1 beta.
Tried to go back, but on official 8.1 the recovery mode only says "no command"....
I am experiencing the same issue too. It doesn't have the delay problem right after reboot, it seems like it delays the unlocking when the phone has been in idle for a while.
And specialty if you use immersive mode with sytem UI make it very long delay
winstonxyz said:
I am experiencing the same issue too. It doesn't have the delay problem right after reboot, it seems like it delays the unlocking when the phone has been in idle for a while.
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Click to collapse
Same issue here. Sometimes takes so long to unlock that I am unable to answer a phone call that comes in before it goes to Voicemail. Usually happens when the phone has been idle for a while.
Update:
Did the dreaded FDR (factory data reset). Installed the "Tiles" app from plasystore and ran the noted adb command to allow immersive mode, tile display, and enable write secure settings permissions. I chose the action to hide the navigation bar within the Tiles app. I ignored the setting to stop on sleep so the app keeps running when the phone screen goes off. In testing it for about an hour the phone seems to unlock without any issue for now and without any delay. I also made phone calls while the phone screen was off and I was able to answer the call easily. So far so good using the Tiles app!
sounds like the expanded desktop Oreo issue. There's a Xposed module DeepScreen Oreo for it.

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