Anyone having issues with sending sms/mms messages? - AT&T Samsung Galaxy S7 Edge Questions & Answers

So re-rooted last night, sms isn't working, everything else is working great, but sms isn't working

tjthecat said:
So re-rooted last night, sms isn't working, everything else is working great, but sms isn't working
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Are you running 935U or 935A firmware? What caused you to re-root?
I ask because I recently flashed back to 935A PG1 firmware from 935U, and when Enhanced LTE is enabled it prevents me from sending and probably receiving sms. It just fails immediately. When it's disabled, sms/mms works.
I have altered the ims ATT .xml file in /efs/sec_efs as recommended by @najoor, but it still isn't working.

Been on g935a firmware only on here, will try that

Ended up changing the roaming settings and somehow fixed it

I opened a thread on this issue over on ATT forums. Since the last update, whenever I try to send a MMS with Enhanced Messaging turned on, the failure rate is unacceptable. I send photos to my brother, who also has this phone, and has his turned on, and out of 4 photos. 1-2 will almost always fail. It seems that this also happens when photos are fired off in a rapid succession.
https://forums.att.com/t5/Data-Messaging-Features-Internet/Massive-problem-with-new-update-on-S7-Edge/m-p/4884021#M75757

Same issue here, which is why I switched to the U firmware. I like using the default messaging app (for once) with this phone because it matches the themes. My boyfriend and I send a lot of MMS back and forth, and we were constantly asking one another to resend. He has the LG G5 fully stock. Not sure if his phone has the advanced messaging or not. Since I went with the U version, the issue has resolved. However my friend who still has the S5 active has been sending me "long text messages" all week (which I'm assuming transfers into a MMS) and I have not received them at all. I don't know if it is an issue with my phone or her's (which she is complaining is slooowwwww).

Related

SMS Weirdness

I'm in the UK on O2 and today I sent some SMS and just noticed the last few were stuck at "Sending" and had been that way for hours. I deleted them and tried again. Same problem, regardless of the recipient. So I toggled Airplane mode on/off. Still no luck. So I rebooted. Once the phone came up I got two notifications along the lines of "Unable to send message". I can now send OK.
Now perhaps this was my network playing up but I'd been receiving SMS fine - and making calls - all day. I've never seen this behaviour before and the fact a reboot cleared it makes me wonder if it's a bug with the messaging app.
Has anyone else seen anything like this? Until today I'df been happily sending and receiving SMS with no issues since I got my N4 last Thursday.
rec71 said:
I'm in the UK on O2 and today I sent some SMS and just noticed the last few were stuck at "Sending" and had been that way for hours. I deleted them and tried again. Same problem, regardless of the recipient. So I toggled Airplane mode on/off. Still no luck. So I rebooted. Once the phone came up I got two notifications along the lines of "Unable to send message". I can now send OK.
Now perhaps this was my network playing up but I'd been receiving SMS fine - and making calls - all day. I've never seen this behaviour before and the fact a reboot cleared it makes me wonder if it's a bug with the messaging app.
Has anyone else seen anything like this? Until today I'df been happily sending and receiving SMS with no issues since I got my N4 last Thursday.
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I'm on AT&T here in the states and I send hundreds of texts a day and have not run into this problem at all. I had one delay with an MMS that sent about an hour after I had initially sent it but other than that, smooth sailing.
rec71 said:
I'm in the UK on O2 and today I sent some SMS and just noticed the last few were stuck at "Sending" and had been that way for hours. I deleted them and tried again. Same problem, regardless of the recipient. So I toggled Airplane mode on/off. Still no luck. So I rebooted. Once the phone came up I got two notifications along the lines of "Unable to send message". I can now send OK.
Now perhaps this was my network playing up but I'd been receiving SMS fine - and making calls - all day. I've never seen this behaviour before and the fact a reboot cleared it makes me wonder if it's a bug with the messaging app.
Has anyone else seen anything like this? Until today I'df been happily sending and receiving SMS with no issues since I got my N4 last Thursday.
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I ran into the same problem today. Rebooting your phone should get it back working. If not, enter your phone settings by dialing *#*#4636#*#*
Tap on Phone information and scroll down to SMSC:
Click on the Refresh button. You should see a number that looks like this: "+1206XXXX..."
This number is carrier specific.
Me too
rec71 said:
I'm in the UK on O2 and today I sent some SMS and just noticed the last few were stuck at "Sending" and had been that way for hours. I deleted them and tried again. Same problem, regardless of the recipient. So I toggled Airplane mode on/off. Still no luck. So I rebooted. Once the phone came up I got two notifications along the lines of "Unable to send message". I can now send OK.
Now perhaps this was my network playing up but I'd been receiving SMS fine - and making calls - all day. I've never seen this behaviour before and the fact a reboot cleared it makes me wonder if it's a bug with the messaging app.
Has anyone else seen anything like this? Until today I'df been happily sending and receiving SMS with no issues since I got my N4 last Thursday.
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Click to collapse
Me too. Rebooting and updating smsc didn't help. I tried to undo my actions to the extent I could remember but to no avail. For instance, I had disabled various inbuilt services viz. Pinyin, Korean keyboard, cell broadcasting, exchange, email etc. Re-enabled. Zuk. I had uninstalled Contacts+, reinstalled. Again, nada.
But Contacts+ is able to send normal smss. That is definitely intriguing and I would love to figure it out. Can someone assist?

Moto X Style: MMS Stopped Working Using Google Messenger post-MM?

MMS Stopped Working Using Google Messenger post-MM?
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )
mackertm said:
Within the last few days I can no longer send or receive MMS (group text or pictures) using Google Messenger. I think this might have just popped up with the MM update. My MXPE is on Verizon. Anyone else having a similar problem?
I've looked online and seen info about changing APNs and/or removing any that aren't being used, but I wasn't positive how those apply to MXPE with MM on Verizon, though - most of the posts and troubleshooting guides are a little older.
(I've enjoyed this MXPE forum since I got the phone, just now forced to stop lurking. )
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It's a known Marshmallow bug fixed on 6.0.1. If you use Pushbullet, disable it. Otherwise turn WiFi off to get/send your MMS, or download Textra to do it for you until 6.0.1 comes to the MXPE.
Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.
EdCarden said:
Forgive me if this is too obvious, but have you tried powering the phone off and powering it back on again? I also use Google Messenger and am on Verizon, and had the same problem after I updated. Doing a simple reboot seemed to get everything back to normal.
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Yeah, reboots didn't do anything. I also tried uninstalling and reinstalling Messenger, which didn't help. I figured there was something more odd going on, since Moto's stock SMS app worked okay. (I just don't like it much.)
Textra (from the other reply, thanks!) did the trick - MMS messages are working just fine, happily.
Textra is great, it was my messaging client of choice for a long time. The only reason I switched to Google Messenger was because it has better Android Wear support.

Weird Issue with Texts Getting Lost

Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
Thanks, I'll give that a try! I'll post back with results once I find out if that's helped.
Did a new app fix it for you? I'm having the same exact issue.
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
El_Oso_Blanco said:
Im having the same exact issue...im gonna try downloading a new text app and see if it helps.
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unknownbeing said:
Did a new app fix it for you? I'm having the same exact issue.
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Textra did help (thanks, nest75068) but I'm still mad this phone doesn't work like it's supposed to. The stock messaging app includes Advanced Messaging on T-Mobile, which is a nice feature, but not one that I use much. Regardless, who knows what else is wrong with this phone with weird issues like this.
It's also troublesome that you guys are getting it. I ordered a new V20 via buyer's remorse (huge hassle) Anyway, fingers crossed super hard that the new one doesn't have the same issue!
Update: Surprise, surprise! Got a brand new V20 and the issue still persists! I'm at my wit's end, I have no idea what to do. Anyone have any other solutions? It seems to be happening intermittently on Nougat in general...I know the H918 hasn't gotten a system update yet, so I'm wondering if this 1) occurred previously on Verizon V20s, and if it did, then 2) did the system update fix it?
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
Paulydm said:
Trevnerdio, did you ever get a resolution to your text messaging issue with the stock messaging app.? Im currently experiencing the same issues with text messages getting lost when sent to me.
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Hey Paulydm,
Sorry for the late reply. No dice, I've just given up and I'm using Textra as my main messaging app (which I quite like, actually) and my Advanced Messages (chats) from other T-Mobile devices comes in and goes out normally through the stock messaging app, it seems. Please let me know if you've found a solution! Still waiting on a system update...it's been a month a half.
Trevnerdio said:
Hey guys, I'm having this very strange issue with my text messages on my T-Mobile V20 (H918). When I'm texting people, they always receive my texts, and the text sends fine on my end. No problemo.
Now, when someone is texting me and we've been in a conversation for awhile, and suddenly they won't reply. And it's usually followed by "you there?" Or they just assume I'm ignoring them and quit replying altogether. This isn't an isolated issue, either. Happens with nearly everyone I text (but the issue seems to exclude T-Mobile or T-Mobile MVNO numbers). It doesn't matter if the person has an Android device, iOS device, Verizon, Sprint, AT&T, any of their MVNOs, nothing. Issue gets worse at indeterminate times of day. Really sucks when you're trying to text someone about signing a lease on an apartment... Using the stock messenger app that came with Nougat, but the phone hasn't had an OS update yet...but my remorse period runs out in 8 days, idk if I can wait for that.
Troubleshooting that's already been performed:
Clearing app cache
Performing a factory reset via settings
Performing a factory reset via LG recovery upon boot
Calling T-Mobile and having them re-provision my number a couple of times
This has happened before on my old G4, but seemed to be remedied with the V10 that I previously had.
NOTE: Upon checking T-Mobile's messaging history for my line and matching up the times in my inbox vs. their times for sending/receiving texts, the texts are indeed coming through on their end, but never reaching my device.
If anyone has any wisdom that they can share, it would be beyond appreciated. This is turning into a real headache. Thanks in advance.
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Click to collapse
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
nest75068 said:
Are you using Textra or another non stock messaging app?
A member and I @ghedoicy confirmed that with Tmobile, they use RCS (Rich Chat Service - only carrier to use it) and that is what is causing the issue
What is happening is if you're using a non stock messaging app to send texts which is fine. But when that person (who is a Tmobile customer) is using the stock messaging app to reply, it is going to YOUR stock messaging app. If you go and open your stock app, you will find all the "missing texts".
Ghedoicy got in contact with Textra and it's not a problem with the app but with how Tmobile handles texts/MMS (and only Android to Android too)
I experienced this as well texting with texting my brother who is on my account and has an S7. He uses the stock app and I use Textra. I text him but when he replies it goes to my stock app. When he downloaded and used Textra, I got the texts just fine in Textra. My wife and mom have iPhones and I get their texts just fine in Textra.
EDIT - read that you're saying it is excluding Tmobile customers and you're using stock app.
Try downloading something like Textra and see if that fixes it?
Click to expand...
Click to collapse
I want to say THANK YOU!!! I downloaded Textra and it is working awesome!!!! Thank you thank you thank you
I have this issue on AT&T.
When talking to somebody, sometimes the texts end up going to the stock messenger instead of the messenger app im using. And sometimes people who try to send me texts, the text fails completely on their end and they cant send me any messages. Once i switched back to the stock messenger, all of those issues went away completely. Interesting stuff...
gonzo1209 said:
I have the same issue receiving texts. Some I will receive and be in a conversation and all of a sudden stop getting replies then get one saying something that shows I have been missing a few texts. I had the LG G5 when this started in Nov 2016 and did everything the customer service rep at TMobile told me and nothing worked. I got the new LG V20 thinking it was my previous LG G5. Still happening. I have done everything including a factory reset and nothing works. TMobile said they would send me a new LG V20 even though I explained this one is brand new and the texting issue was happening on the G5 also. They sent a device and I went to pick it up only to find out it was a refurbished V20. I refused to take it because my current one is brand new. I am planning to call again and convince TMobile to let me trade in my brand new V20 for a new iPhone. I communicate 99% by text. Did anyone find a solution
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Click to collapse
Hey, gonzo, sorry for the late reply. Textra works fine and is a bit friendlier to use and has a lot more features. While it's incredibly stupid and completely unacceptable that a system feature does not work properly, it's a minor thing to use something like Textra. I upgrade every 6ish months anyway, so I'm not letting it get to me. LG's been dropping the ball...they were doing better, but they seem to be slipping again. Hope you stuck with the V20! If not, sorry about your hassles!
Wow, totally didn't even read the latest responses haha glad your issue was fixed!
I also have experienced the same problem, been on the phone with T-Mobile and about 4 different TEC, nothing they tried fixed the problem, got really frustrated. I goggled and found this, I downloaded the Textra and I haven't had a problem since. You would think the TEC's would know to tell you to do this. I have been with T-Mobile for 20 years and been pleased, but this issue has put a sour taste in my mouth with T-Mobile now. My phone LG V-20 was brand new when it started, and they were wanting to replace with a re-furbished phone, I don't want someone else's problem... So glad I found this conversation. Thanks for posting.
Same issue. Stock LG G5. Android 7.0,
Tried everything. Even Textra. Nothing.
I get this problem using chompSMS, but my recipients are also receiving duplicates from me. Since switching to from cricket to tmo, I haven't had as many "lost" texts. Had the same issue on my G4. Wonder how many having the issue are rooted/custom ROM? Both my G4 and this V20 are rooted and stock based custom. Tried textra by developers suggestion, and still duplicated. Stock doesn't duplicate every text like chompSMS does, but maybe 20% do. This is bizarre. Wonder if it's an LG issue or root issue or ?
Im having this same issue with my lg-v 20. all my text seem to go through but i don't receive there text. I switched to a custom rom to see if that would fix the problem but so far no it sadly has not. It is a problem with the stock messenger app. I will give textra a try and see if that fixes my issue if not i might just change to a different phone in general. ill let you guys know what happens. Thanks
So I got a replacement v20 because my ffc stopped working, and once I switched to the replacement v20 I can no longer send texts to quite a few of my contacts. It says on my phone that it was unable to send the message. Is this more or less the same problem you all are facing?
The problem with not receiving text messages reliably on an LG phone running Android 7.0 Nougat is related to the text messaging app that LG created and loaded onto our phones as the default messaging app. I reported this issue to LG about a month ago after extensive testing and I've confirmed that many 3rd party messaging apps will work reliably. For instance and app like Textra will work reliably and offers much more functionality than the built in LG app.
I even went as far as to provided my testing details then send my phone in for warranty repair so that LG could have a closer look and work towards a resolution but all LG did was factory reset my phone and said that the phone worked fine. When I got it back I tested again and the issue remained. I firmly believe LG has no idea how to resolve this software issue and is ignoring it at this point and basically screwing their customers over. Luckily the solution is to ditch the LG messaging app and use any 3rd party messaging app instead.....but I would encourage anyone having this issue to hold LG to task and report it to them as this issue is a direct result of a poorly written application they created.
This is my first LG and it will be my last....never again!
I am getting something like this. People always get my texts but only today have i noticed that my phone is spamming me with old text messages. My buddy says "yeah i sent that text only one time and that was 2 days ago." His text said "hey man" and i have gotten the same text 30 times today. Now it just started the same behavior from another person. I had never gotten these people's message originally. But now it wont stop.
Dirty Santa H91010l Stock Rom.
Im out grocery shopping right now so i havent read all of this thread yet. Imshould i assume this is a bug from the dirty santa? Thanks

HELP. 6P not receiving texts/BLANK SMSC

To start, I'm on Android 7.0 using the September security patch and am rooted.
Never had an issue with this phone before. Ever since yesterday morning I have not been able to receive anyone's text messages. I'm not sure about MMS but I haven't gotten any of those either. The weird thing is that I can SEND texts just fine....and I can also send text messages to myself and they come through.
After digging and researching I accessed that hidden settings menu by typing *#*#4636#*#* into my dialer and looking at the SMSC number which should be for Tmobile, my provider, +12063130004. However, it's blank and I'm unable to change it. Hitting "update" gives me an "update error" in the field and if I hit refresh I get "+12063130004",145 with the quotes and the 145. If I hit update from there and reboot it's still blank. If I put in +12063130004 and reboot it's still blank.
I have data, I can make and receive calls and surf the web. So far I've tried switching sms apps to no avail. I'm currently using google messenger. I've tried removing the sim and placing it back in. I went in to TWRP wiped cache, dalvich cache and data and it did nothing. Finally I reverted to a nandroid I made about a month ago when sms was working fine and it's still not working.
I'm out of ideas fellas. At my wit's end here!
Oh, I should also let you know that I think this all started when my girlfriend sent me a text message that i received yesterday morning. It was the last text I was able to get......she's on a cruise so she sent it somewhere near mexico....I think it made my phone have a massive brain fart and I'm not sure how to fix this bug. Please help!!
No one? I've found nothing on the web..
This may sound obvious, but have you tried using a factory image to return to stock?
Sounds like you've done everything but that.
I suppose you could also try deleting your APN and manually entering a correct one for your carrier. That's helped me in the past on other devices when I've had weird data/service issues.
Funny you asked. I did a full wipe and returned to stock on the latest November build. Still a no go. People still get my texts and I can still use data/make and receive calls fine. I'll try the APN suggestion now.
As far as APN's go, I tried to reset them to default. I even tried deleting all of them except for the one I was using which in the past for other devices helped with certain issues. I then created a custom APN setting that I found on the 6p forum that helped other users with SMS/MMS issues....no help for me.
I can still send SMS,mms, make and receive phone calls. No idea what to do!!!
I have a similar but different issue. I can receive messages just fine. But sometimes when i send messages id say about 40% of the time my message gets stuck at the "sending" and it takes sometimes up to 10min for it to send. I can speed the process up if i go to the secret menu and toggle the radio off and on.
Im on ATT BTW. I thought it had something to do with ATT shutting down the 2G network and the phone getting confused as to which network to send messages on but im no expert its just a theroy.
PS. I had this problem pop out of nowhere. Had it start randomly on PN6 (last build) so i upgraded to PN7 same thing on 2 different versions of the ROM. And now im on SuperAx 7.1 and still have the issue.
Ive always had problems with Nexus's and messages. When i had the Nexus 5 i actually had to warranty it out because MMS all of a sudden would not work at all.
I received one text today from someone. That's it. Not getting all the missed sms messages and not getting any additional sms messages.

Nougat update and now problem with SMS

I have a 930V with the 930U build installed that I have been running on Straight talk verizon towers for months on MM with no problems. Upgraded to the G930U Nougat build when it first came out and still had no problems. Last week I upgraded to the latest G930UUEU4BQE2 build on Verizon Straight Talk and my SMS problems started.
I can send MMS with no problems. When I try to send a SMS text the person I am sending to to will receive it just fine but on my end it times out and says message not sent. I can receive texts and MMS just fine.
When I send another text, it tries to resend again all the texts that have timed out only to time out again and say messages not sent.
I have reinstalled all builds before the latest 4BQ2 and they all work ok with SMS and MMS with no problems, it is just the most current build 4BQE2 and only on Verizon Straight Talk.
Changing to a AT&T Straight Talk Sim with the 4BQ2 build and everything works ok.
Anyone else having these problems and have figured out what is going on?
I too have this problem. I was beginning to believe an app was running the phone in the background making it unable to send messages. And I was not receiving messages either I have found that darling my voicemail and hanging up immediately I receive text messages and all outgoing messages are sent.
I reset the phone because I found a dea running service that I searched on Google to find that my medication could be the reason this service was running. Weird!!! Freaked me out, I reset the phone and no longer see the service running.
Also...i have noticed that if I pull the notification menu down, the nearby devices button would be blue and quickly change to gray. Have you noticed this?
Lastly, I'm unable to restart in safe mode on either my s7 or s6 both with nougat update, both are Verizon builds running straight talk sim network

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