Screen switch-off during calls, doesn't switch back on when trying to get to dialpad - Moto G4 Questions & Answers

Hi All,
I've noticed this happen a few times now on my handset (XT1622 - Dual SIM, direct from Moto UK) where during a call, I need to enter a number for a menu option (i.e. Dial '1' for sales, '2' for tech support, etc) bu the screen does not switch back on. This also means I'm not able to end calls. The only remedy appears to be to reboot the device with a long power button press.
Anyone else have similar issues?

Appears to have been a strange bug with the Moto app. I disabled 'flip for do not disturb' and 'pick up to stop ringing' and it stopped permanently blanking the screen. Switched them back on and it's still working :/

Related

XDA 2 always on handsfree (speaker on)

Quote this FAQ from myxda.com :
Q. Is it possible to activate the loudspeaker on my xda before choosing a telephone number? Is it possible to permanently turn the loudspeaker on loud, so i do not have to press the green button?
A. There is a way for doing this. The only disadvantage: after a soft-reset this setting is not activated anymore and must be readjusted. Dial any number, for example the Voicemail Box, so that nobody is disturbed by a phone call. Then disconnect and tip onto the signal symbol in the title bar. Tip onto the disconnect telephone button and then immediately press the green button (accept telephone call) keeping it pressed until the note appears: The loudspeaker is activated. The telephone then disconnects, without establishing a connection. The information that the loudspeaker is activated remains. The next step is turning on the telephone. The loudspeaker is turned on instantly with each dialled number. However, you can always turn the loudspeaker on or off by pressing the green button a little longer BEFORE dialling.
I've tried it and there is no response, even I can not get first step (Tip on the disconnect button ). May be this FAQ is only for XDA I ...
Has anybody tried it on an XDA II ?
Has anybody a way to permanently activate loudspeaker on XDA II ?
Yes, I've tried it, it works.
But sometimes could be difficult to activate due to some lag or slow response time for taps ... Once activated, the screen will look like this:
Can yo please explain it step by step ?
I've tried a lot of times, withou results. Thanks
ok, i found this easier:
- Turn on flight mode.
- Press green button for a few seconds until it says "Speakerphone is on". (Don't worry, as you're on flight mode, no call is made)
- Now, turn off flight mode to use the phone and have the speakerphone always on.
Enjoy.
No way !!
Turn On fligth mode.
--Press green Button while in TODAY opens Phone Screen
---Press green button while in PHONE screen shows Buuble "The phone is currently off. Dou you want to turn Wireless on?
I have ROM 1.60.00 WWE
-- Radio Version 1.10.00
You'll have to PRESS DOWN AND HOLD the green button for about 2 seconds. Not just one click.
Of course I did it
Have you been able to activate speakerphone during a call before?
The procedure is the same, press and hold down the Green button should activate, except that this is done when flightmode is on.
It's strange why your unit doesn't behave the same? Try hold down longer perhaps..
@chriswo
sorry for OT, but PLEEEEASSSE let me know the name of that software you're using for the today screen. i've been desperately looking for something like this for ages now.
thanks
regards ize|man
if you mean
chriswo's screenshot
then do you mean the signal strength
or ?
if you're talking about the launcher, it's called cLaunch, it's free.
Yes I can activate it during a call, and as I like it (it works 'sufficient' for me as a hands free for the car) is because I wanted to have it always activated.
May be there is some installed software. Will try to uninstall what is not essential. Can you post your rom & radio versions ?
boyz boyz you're fast as lightning
i just updated the screenshot. pls reload this page.
and YES it's cLaunch i just googled and it seems to be what i need (BIG buttons on the today screen)
thanks a lot
regards ize|man
Alrught, if you find it difficult to activate Speakerphone while on flight mode. try this:
On PHONE display, turn on flight mode and immediately PRESS AND HOLD DOWN the green button. Don't let it go completely on flight mode, so you got to do it while the radio was shutting down.
try that and let us know.
OK, this one WORKED without problem.
Now I have a 'perfect' and 'cheap' handsfree for my car.
THANK YOU very much !!!
Chriswo?
Where did you get that signalstrenght today plug in from ? looks really good
That's HudsonMobile PhoneDashboard.
Anyone notice if you cancel the speakerphone, then enable your bluetooth headset and make a call, the headset stays connected even after you end the call?
I don't know if this really is an advantage or not, I'll see how much more the battery drains if any.
Also, I notice that after activating the speakerphone "always-on", my ringetone gets almost silent. :?

Screen Lock issue with HD2

After i hang up on a call (when the phone is in sleep mode and the screen is locked) the screen unlocks. this is quite contrary to what is mentioned in the phone manual chapter 1 page 45. this becomes an issue since i use a bluetooth headset and the phone remains in its sleeve/case and after every call, a whole bunch of applications will launch since the case is in contact with the screen. have i overlooked some settings or are there other owners who have faced this issue?
ideas and suggestions welcomed
did you check it out if any of the hardware buttons being pressed against the case hence wakening up the phone.?
i had it to only closed al my apps in taskm and it stoped flickering
My HD2 is also behaving in the same way even in controlled test conditions - the phone unlocks when a call comes in (I'm presented with slide to accept or reject call) The phone unlocks during the call, but fails to lock again on disconnect (either by pressing "end call" or hang up via bluetooth).
Can anyone verify this? Is it interacting with something I installed?
I believe I found a (complicated) workaround.
What I want: leave HD2 inside pocket, answer calls with bluetooth headset, hang up and phone will go back to lock.
Problem: After I hang up using bluetooth or press the big red "End Call" button or the other party hangs up, the phone stays unlocked! It stays powered on and all kinds of buttons gets clicked.
Practically all lock sw uses their own lock screen (which I don't want to install). CSDevCtrl does not trigger by phone. TouchLockPro uses its own transparent lock screen but can respond to phone events. Using the !SUSPEND for TAPI\Ended under settings does not seem to work when the screen dims about 50 secs into the call.
Solution: Use TouchLockPro together with LockAndOff. Get TAPI\Ended to run LockAndOff will turn phone off, whether by bluetooth, big red "End Call" button, or the other party hangs up.
BTW: I think there is some confusion on whether the phone locks when you
1. press the big red "End Call" button, or
2. the hard "End call" button
in the forums.
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
linivan said:
I noticed that HD2 have a light sensor next to the top ear speaker.
During a call, if the phone is put near the ear and cover the light sensor , the screen become non-active which is good.
If anyone can come up with a lock sceen using this light sensor , then the problem with random launch of program when phone inside pocket will be solved.
This lock screen should only activated right after an end of call, beacuse , sometime you may want to use the phone in a dark place.
Click to expand...
Click to collapse
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
johncmolyneux said:
It's the proximity sensor that turns the screen on and off during a call, not the light sensor. How else would it work in the dark? (which it does)
Click to expand...
Click to collapse
My proximity sensor does not work, when I am getting a call my screen turn off and when I am taking the phone out from my face it turn on only when I am out side at the sun!! the screen stay off when I am inside room. I tested it with flsh light and it is working also.
I have a T-Mobile US version of the HD2. I am having the same problem when using the bluetooth system in my car. After answering or making a call the phone stay unlocked. And then starts making random calls while I am driving!!!!
There has got to be an easy fix for this!!!
Buy pocketshield, problem solved.
i have this unlock problem with 1.48 rom and i solve it by pressing start button and lock. after that everything works fine unless i change theme in settings. then just repeat first step.
Solved
Same trouble with me until I use the following software. I tried it and it's almost perfect. unzip it and just copy to your HD2, run CallerLoc.exe and click Yes, you'll find:when you hang up, or he/she hang up a call, or a call is established, the screen will turn off.
Why say 'almost perfect', the software is in chinese, but the filename is in english. and it's a call location software but with the function we need.
To stop or before you delete the software, run Callerloc.exe and click Yes again.
Hope this will help you. Sorry I don't find a English version of this software. I esure and I'm using this software perfectlly with my Leo.
theciscokid said:
Buy pocketshield, problem solved.
Click to expand...
Click to collapse
Same for me
Greetings.
I understand this is quite an old thread I'm digging up but I need a little help as well and I didn't want to start a new topic just for that.
I've this silly problem, appeared right out of the blue:
You all know the standard manila behavior, when the phone is idle, the screen first dims and after some more time, depending on your preferences, the screen locks. It also locks if you press the power off button. This all was happening to me till this morning.
I added an event in the calendar (the only change I made today) and after that, my phone dims and then goes in sleep mode after the designated period of time, but DOESN'T lock!!! It doesn't even lock when I press the power off button. I can still lock it by pressing Start and then lock or by press and hold the power button and choose the lock phone option. So one would say that it's still operational, so why bother about it, but I kinda liked the standard function and I have to freaking idea why it changed!!!
I'd be most appreciative if you could offer some help with that.
Oh, I forgot to mention. Soft reset didn't solve the problem. Erasing the calendar event didn't either.
My phone runs the factory ROM (1.66.482.1 ELL), I haven't changed anything other than user settings (yeah, I'm a noob... )
Thanks in advance!
Nasos
Pocketshield could be the end of your problems. You can try it for 10 days and see how it goes...
But why do I need to buy third party software in order to revert my phone to it's original operation?
No, this is not the answer I am looking for. I was wondering if you know of any kind of settings that might have changed by accident and caused this undesired behavior.
Thanks.
The best to return to normal operation would be a hard reset. Or you can spend a while trying.
You can try
HKLM\Software\Microsoft\Shell\Lockscreen\Enable=1
HKLM\Software\Microsoft\Shell\Lockscreen\Active=1
Thank you very much. I opted for the hard reset option... I hope it stays ok this time!
My HD2 also had some strange unlocking and unwanted calling.
I noticed it appeared when using the android style lockscreen.
When I changed back to the original one, problem solved
i had this too. the andriod lockscreen seems to be a bit buggy last time i used it, i accidentially called 7 random numbers

[Q] Question about Call settings

My wife's got a flipout, and loves it except for one thing:
When she's in a voice call, sometimes it will randomly hang up (not due to network issues). The only thing I can think of is the touchscreen might be touching her cheek and pressing the hangup button.
My question is--is there a way to disable the screen in call or set it so that only closing the phone will terminate the call? I've searched settings and come up empty.
If you press the lock button (small button) during a call, then the screen becomes inactive. I'm not sure how to do that automatically. Probably possible with the app 'tasker'.

Delay problems

Hi everyone!
After i rooted and flashed a recovery on my note 3 realized that whenever i reboot or shut down and power on my phone after i unlock the sim (via pin) the phone gets at home screen but is like dead, meaning for about a minute or two i cant lock the screen with the power button, the home and settings buttons dont light up when i push them or do any noise or vibration, wifi remains off, power saving remains off until the phone makes a quick vibe after 2 minutes or so. That quick vibe was quicker before the root and recovery, it was instant after i unlocked the sim. Also after that problem i got a calling delay, after i try to call someone now and then i have to wait for a minute or so until the call starts. The screen stays at dial pad but doesnt do anything, i can dial numbers but no key noise no key vibration. I unrooted my phone, flashed the stock rom again etc but the problem remains. If anyone knows what to do please help me out
I've not done anything to the system at all (Root, flash etc, I'm on full stock) and mine does this too. I boot it up, and for a ful 2-3 minutes it simply remains on and I can't do anything to get it to turn off. I can long-press the power key to bring up the menu, but locking the screen is simply not happening at all. Irritating, but alas.
As for the delay in calling, it usually takes a while between the dialing out and the line to actualy establish, that's probably a network issue.
ShadowLea said:
I've not done anything to the system at all (Root, flash etc, I'm on full stock) and mine does this too. I boot it up, and for a ful 2-3 minutes it simply remains on and I can't do anything to get it to turn off. I can long-press the power key to bring up the menu, but locking the screen is simply not happening at all. Irritating, but alas.
As for the delay in calling, it usually takes a while between the dialing out and the line to actually establish, that's probably a network issue.
Click to expand...
Click to collapse
i don't think that its a network problem because it happens only to me and not always. It takes a while normally but in my case it stuck's on the dial pad not between dial and line. It doesn't even turn the screen off if i put it to my ear...
Have you tried to disable the SIM pin?
I never have a pin code on my SIM and never seen this problem.
SquirtingCherry said:
Have you tried to disable the SIM pin?
I never have a pin code on my SIM and never seen this problem.
Click to expand...
Click to collapse
its not the pin, the phone is like dead for 2 minutes untill it starts, something like it is slow on waking
anything new?

S20+ Locking Up During Calls

Anyone having this problem? All of a sudden when I either receive a call or place a call, the Call app that does the overlay locks up and the screen goes completely unresponsive. I can't answer the call (except via a bluetooth device). Likewise with hanging up. I can't press the buttons to turn on speaker -- nothing works. The notification comes up green during a call with the phone icon, but no text.
Eventually: "Call is not responding" pops up, and I'm given the options to Wait or End the app. Ending the app sees it restart immediately and become unresponsive again. Rebooting the phone or waiting for the call to disconnect are my only ways out.
Beyond frustrating! Any ideas? HELP & thanks!
-David

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