S20+ Locking Up During Calls - Samsung Galaxy S20 / S20+ / S20 Ultra Guides, News

Anyone having this problem? All of a sudden when I either receive a call or place a call, the Call app that does the overlay locks up and the screen goes completely unresponsive. I can't answer the call (except via a bluetooth device). Likewise with hanging up. I can't press the buttons to turn on speaker -- nothing works. The notification comes up green during a call with the phone icon, but no text.
Eventually: "Call is not responding" pops up, and I'm given the options to Wait or End the app. Ending the app sees it restart immediately and become unresponsive again. Rebooting the phone or waiting for the call to disconnect are my only ways out.
Beyond frustrating! Any ideas? HELP & thanks!
-David

Related

Phone locks "on call" - phone app crash

Hi,
I faced this problem too often, so I ask on this forum to know if it only happens to me:
when I end the call, telephone programs stucks. In the top bar, the indication of an on going call is still there. Everything is working except telephone application. I can't open the telephone options. Even if I turn on Airplane mode, the phone logo in the top bar remains.
Any idea?
I had that problem once. Did it occur when you dialed a number not in your phone book? It turned out the prompt for saving a new dialed number was still there but I somehow couldn't access it. Perhaps turn that setting off?
no, it was an outgoing call to someone in my phonebook. (at least in my last problem)
facing the same problem. after ending a call the phone app freeze a couple of minutes and sometimes more than ten minutes
Did you installed the HTC patch to avoid the freeze ?
I didn't.
Could it be usefull there ?
This is really annoying if you have to wait 10mn before doing an another call !
Problem happened again
The problem happened again yesterday.
But worse. I was leaving a message on an answering machine. and I couldn't end the call !
Pressing the right key (end call) had no effect !
Usually in my previous problems, the other user was ending the call.
So I had to switch off the phone in comm manager !
I'm surprised that no one else faced this problem !
I tried to follow one's advice to wait then until phone gets back to normal. (release the phone icon in the top bar).
After one hour, I finaly rebooted the phone to be able to do an outgoing call.
Help !
Phone blocks during or after a call
Hello guys and girls
I had the same problem last week, a couple of times in a row, I was on the phone with a contact, after a couple of minutes I couldn't hear anything anymore and tried to end the call but no joy, a soft reset did the thing the first time, the second I waited a couple of minutes wich worked aswell. It was very annoying I must say especially as it happened 4 times in a row...
Hoping for a solution
Greetz
It seems a bug. You can press volume up/down buttons on the device itself to open the volume bar screen. After that just press somewhere on the grey area to go back to home screen. The top bar will restore from the phone application.
It's not the top bar. The phone application is completely unavailable.
We see the top bar,but the phone icon is stuck. Like if we were still on call.
I too have a similar problem.
Although I haven't particularly logged the prolems, I think that it only happens on incoming calls, and not outgoing ones.
During a phone call, the incoming sound just goes mute, and afterwards I can't hang up the call.
I reckon I have lost well over half the calls I have received because of this.
Luckily, not many people call me!!
I reckon this is a CRAP phone, and am seriously thinking of getting a REAL phone, and just using the HD as a PDA device. Good old HTC!!!!!!
I edited the title of this topic.
The phone app is really stucked : I called an answering machine, I wasn't able to end the call !
Help !
I am thinking of changing ROM.

Trouble answering calls

After I got RC33 update over the air, I've been having problems answering phone calls. My phone rings, and I press the green telephone button to accept the call, this silences the ring tone, but shortly afterward it just starts up again. Pressing the green telephone button continues silencing the ring tone and it seems like the phone will answer a call at random presses. This problem seems to only come up when the screen has timed out and requires an un-lock pattern. Any help would be appreciated.
same damn thing happens with mine after the update i press the answer button and nothing happens just silences the phone....it really annoying and since the update my home screen freezes alot more

G1 hanging up before i can answer

I tried good searching this and searching it here and it didnt come up.
This is a bizarre issue that has been intermittent for a while but has been very persistent over the last few weeks.
It seems that every time my phone rings and i take it out of my pocket to answer it hangs up on the call and doesn't even put a 'miss call' notification in the status bar. I am sure im not pressing the end call button before anyone asks!
Then if i try to dial back immediately it wont call - it goes to the call screen and then immediately goes red and says 'call ended'
I'm using root and jeasusfreak cupcake
I have the same problem
Do you have grooveshark appl too ?

[Q] Incoming Call Force Close

Hi
My Samsung Tab has suddenly started to force close the phone app when a call comes in. So the tab starts to ring, the screen looks like it is going to open the incoming call screen but then force closes and the ringing stops. I have factory reset the device but it still happens.
Anyone got any ideas how to fix this?
Regards
Jon

[Q] Incoming call when screen is off

Whenever I get an incoming call and the screen is off, it takes the screen several seconds to turn on. I almost can't answer the call because the screen doesn't come on until the caller hangs up. I'm stock but rooted. Anyone have any ideas? It's really annoying.
Wish I could help. I use the quick window case and the calls display in the window faster it seems because only the top half congress on
Sent from my VS980 4G using XDA Premium 4 mobile app
It's almost like there's screen lag when a call is incoming. I can hear the ringtone and see the LED light blinking but the screen remains black for 4-7 seconds. If the caller continues hanging on...the screen will eventually come on and show the incoming call screen.
This really sucks.
EDIT: I think I figured it out. I froze the Caller Name ID app in TiBu and I guess by freezing it, it caused some issues when calls out come in. Defrosting it fixed the incoming call screen lag. I wonder if it would still produce lag if I were to completely uninstall it?

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