[HELP] Broken touchscreen on encrypted Nexus 4 - Nexus 4 Q&A, Help & Troubleshooting

Hi guys,
i tried searching the forums, but i can seem to find a solution (if it exists) to my specific problem.
The story is that i had broken my touch screen to the point where only about 1,5 - 2 cm from above are working. I am stuck at the screen where i have to enter the password to decrypt and start android, but i can't press those buttons.
So, the question is: is there any possibility at all to access the data on the phone? Some way to externally control the phone? Would ADB work in this situation?
Thank you in advance for the help.

sadgsdg said:
Hi guys,
i tried searching the forums, but i can seem to find a solution (if it exists) to my specific problem.
The story is that i had broken my touch screen to the point where only about 1,5 - 2 cm from above are working. I am stuck at the screen where i have to enter the password to decrypt and start android, but i can't press those buttons.
So, the question is: is there any possibility at all to access the data on the phone? Some way to externally control the phone? Would ADB work in this situation?
Thank you in advance for the help.
Click to expand...
Click to collapse
Well, if you had a custom kernel flashed, using USB OTG and a mouse could help you get your stuff back.

i don't think i had a custom kernel, i didn't modify anything in the phone. It was not rooted.

So i was able to enter the menu from where i can choose recovery mode. Is there any way to proceed from here?
I tried to use ADB, but it won't see my phone, neither does fastboot. Maybe i didn't install Nexus 4 drivers, since windows told me that the device is not properly installed, when i connected it in recovery mode.

Related

[Q] Screen cracked and unresponsive but display still visible. Need help getting data

Hi guys,
I recently dropped my Nexus 4 on the floor today and the screen cracked. As a result, the screen is completely unresponsive now but I am able to see its display when I press the power button. Could you guys help me/point me in the right direction regarding how to get the data I have on the phone (music, photos etc.) please.
My Nexus is unrooted/stock version. I tried connected it to my laptop via USB, but all it does it charge. I think I might have the USB debugging option enabled (as I remember enabling it before sometime ago). I'm running the latest firmware (5.0.1 I believe). Also the bootloader is locked.
Any help would be much appreciated.
Thanks
EDIT: I should note that I have a Password (PIN) for the lock screen.
I installed android sdk and tried to enter commands, but it didn't work. When I typed in 'adb devices', no serial came up (I checked sdk manager for the google usb driver, and it says it's installed). Also, when I tried typing in anything i.e. 'adb shell' it said error no devices found. I was attempting to follow a guide to set up adb for any other steps required to get my data from the internal storage. Bear in mind, I don't have much knowledge on these tools, all I'm doing is following any guides. Please can you help me how to get my photos or the contents of the sdcard.
The pin is not letting you boot into the os and that's why adb isn't working. Can you get into the bootloader? If so boot into twrp then try adb
fastboot boot twrp.img. Where twrp.img is the full file name.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
The pin is not letting you boot into the os and that's why adb isn't working. Can you get into the bootloader? If so boot into twrp then try adb
fastboot boot twrp.img. Where twrp.img is the full file name.
Sent from my Nexus 9 using XDA Free mobile app
Click to expand...
Click to collapse
Thanks for responding. I can enter the bootloader (if that's the Volume Down + power button menu). Quick google search shows that twrp is for customer recovery. Bear in mind that I haven't unlocked the bootloader or installed anything like recoveries before (it is basically a stock N4). Would I need to install it? If so, please could you direct me to a tutorial or guide me step-by-step on what to do as I don't have too many ideas on what to do to get the data from the phone.
Just to clarify: My N4 is completely stock, Bootloader is locked (says 'LOCK STATE - locked' in bootloader menu) and it is unrooted. I remember having the USB debugging option enabled the last time I was in the dev menu on the phone.
oracle93 said:
Thanks for responding. I can enter the bootloader (if that's the Volume Down + power button menu). Quick google search shows that twrp is for customer recovery. Bear in mind that I haven't unlocked the bootloader or installed anything like recoveries before (it is basically a stock N4). Would I need to install it? If so, please could you direct me to a tutorial or guide me step-by-step on what to do as I don't have too many ideas on what to do to get the data from the phone.
Just to clarify: My N4 is completely stock, Bootloader is locked (says 'LOCK STATE - locked' in bootloader menu) and it is unrooted. I remember having the USB debugging option enabled the last time I was in the dev menu on the phone.
Click to expand...
Click to collapse
We'll you've got a problem. You'll have to unlock the bootloader to run fastboot commands and that'll completely wipe your device. And with the pin and an unresponsive screen you can't get into the os. There really isn't anything you're going to be able to do to save your files. Sorry about that.
Edit, just one more thought, are you still on 4.4.4? If so there may be a hope. Shoot, you'll need to boot into the os though. So my idea isn't going to work.
jd1639 said:
We'll you've got a problem. You'll have to unlock the bootloader to run fastboot commands and that'll completely wipe your device. And with the pin and an unresponsive screen you can't get into the os. There really isn't anything you're going to be able to do to save your files. Sorry about that.
Edit, just one more thought, are you still on 4.4.4? If so there may be a hope. Shoot, you'll need to boot into the os though. So my idea isn't going to work.
Click to expand...
Click to collapse
Ah that was what I feared ... I'm running the latest firmware (5.0.1). I wouldn't really care about the phone if it weren't for a few images (should have had it backed up!).
Now I need to decide whether or not to change the screen etc. for £35 or just look in the market for a new phone. If I did buy a new screen/digitiser/frame thing, would these be suitable (where I won't need to use heat guns or glue and stuff)?
ebay (dot) co.uk/itm/LCD-Screen-Display-Touch-Digitizer-for-LG-E960-Google-Nexus-4-Frame-Replacement-/331224787829?pt=UK_Replacement_Parts_Tools&hash=item4d1e892b75
OR
ebay (dot) co.uk/itm/For-LG-E960-Google-Nexus-4-LCD-Display-Digitizer-Touch-Screen-Frame-in-Black-/331227949021?pt=UK_Replacement_Parts_Tools&hash=item4d1eb967dd
Also, if I did change it using the above, would dissembling the phone and reassembling it cause my data to be lost?
Thank you for your help
Edit: I managed to save about 80 photos which were probably in the default images folder in the SD card using AndroidLost. I'm guessing the other images which were in other folders i.e. WhatsApp Images etc. aren't recoverable using the site

[Q] [Display Bricked] - Want to make a backup

Hey there,
My LG D802 32GB just fall out of my car and the complete Display is bricked (I think Digitizer is also harmed) and I am not able to touch anywhere.
I know a lot about fastboot, adb and so on. But I do not really know much about this device, since I hadn't got the time to do so, too busy with other stuff. Unfortunately I disabled USB debugging a week ago after I finished some development stuff. And I just want to make a new backup (last one was a few weeks ago ) of my data before I try to repair anything or buy a new one.
I do not know why, but I cannot enter Stock Recovery (just keeps rebooting), Download Mode is working. Phone is also booting normally, just no way my fingers are recognized.
I tried to enter Recovery Mode (stock), to perhaps have adb access (don't know if it is so on d802), with Volume Down+Power, release when Logo appears and then press again, USB Cable was connected. I know i entered it once after buying this phone, but now I am not able to do so. Are there any special drivers which are perhaps missing (installed them with PC Suite, all upgrades were done with it, cause I do not like OTAs for several personal reasons).
Thank you very much for reading it and perhaps helping me!
just want to add something:
Also tried with LG Onscreen Phone, but also deactivated ...
Some recoveries can be used only with hard keys. Or use a mouse to navigate
Thank you for this great idea. Just ordered an OTG adapter.
What do you mean with hard keys? Volume Up/Down ?
akamarukiba said:
Thank you for this great idea. Just ordered an OTG adapter.
What do you mean with hard keys? Volume Up/Down ?
Click to expand...
Click to collapse
Yes exactly. I think cwm can Do this
Ok backup done... Could have thought about this simple option too...

[Q] I9505 Help Needed ADB

Hi, I have a S4 i9505 with a problem, screen broken and no display at all + usb debugging is disabled.
Phone: Not rooted, original software, usb debugging disabled, no display at all
What I want to achieve: restore all my photos / videos on the phone memory, no sd card
What I have attempted:
installed ADB & fastboot based on instructions from http://forum.xda-developers.com/showthread.php?t=2786395
What I need help with:
- When i try to get into recovery mode, i wasn't sure if i am indeed in there since i can't see anything, but in total there's a vibration when i turn on the phone, and another vibration when i release the power up+power+home after pressing them down for about 5 seconds.
- When in command prompt I type adb devices and there was none, and when i type adb shell it says error: device not found
I have ensured all drivers for my phone are installed (even with PdaNetA4180 & UniversalAdbDriverSetup6 from cynanogen) but the error remains. refer to attached image.
I have done extensive search on the forum but still couldn't find any ways to get usb debugging enabled on my crippled phone.
Any step by step guide would really be helpful! Thanks
Ps. Main problem = device not found in adb , usb debugging disabled, screen no display/cracked
What do you want? To recover files? To my knowledge that is not possible.
You would first need to flash a custom recovery for adb to work in recovery.
Then you would need to allow the connection on your device (which you can't do).
Yes I need to recover photos only. Nothing else.
Please kindly guide the steps on how to flash a custom recovery (w/o control of the phone's display or touch)
Thanks.
Your device is shown connected in windows
Why not use the mtp protocol and copy whatever you want
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
If the photos are deleted by the factory reset then i am sorry to day but you cannot recover them even if you get the screen fixed
bomby481 said:
Hi, in the beginning, my phone is locked with a pattern pin.
I read the tutorials and managed to get away with the pattern pin by resetting my phone to factory settings via recovery mode i guess by watching youtube guide.
I didn't knew the photos and all will get deleted off from it, so there's nothing to transfer over when i got MTP working and able to access files inside the phone.
What do you recommend? Would fixing the screen and then using dr fone recovery works? or is there any other way to solve this without getting the phone display fixed? Thanks.
Click to expand...
Click to collapse
Your photos are gone and there is no way to get them back.

Nexus 10 - bricked. Black glowing screen

I could with some help please. I expect that the answer is already on the forum somewhere, so if someone could post a link, that would be great.
My Nexus - unlocked and rooted - 5.1 with Wugfresh several months ago, today decided not to boot up.
I get "Google" then it goes to a black/glowing screen and stays there.
With some fiddling around I can get the dead Android and "no command". I can get into the power off/recover/reboot bootloader etc screen.
I have wiped the cache - no change.
I have done a factory reset - wiped all data - no change.
Using Wugfresh, I get - no ADB
I am not able to check usb debugging because I can't get into the device.
The thing is obviously alive (although not as we know it) because windows install a driver for it when it is plugged in to the USB post. However it installs an MTP driver and I am not able to change this.
Any ideas anyone?
Thanks
lejars1 said:
I could with some help please. I expect that the answer is already on the forum somewhere, so if someone could post a link, that would be great.
My Nexus - unlocked and rooted - 5.1 with Wugfresh several months ago, today decided not to boot up.
I get "Google" then it goes to a black/glowing screen and stays there.
With some fiddling around I can get the dead Android and "no command". I can get into the power off/recover/reboot bootloader etc screen.
I have wiped the cache - no change.
I have done a factory reset - wiped all data - no change.
Using Wugfresh, I get - no ADB
I am not able to check usb debugging because I can't get into the device.
The thing is obviously alive (although not as we know it) because windows install a driver for it when it is plugged in to the USB post. However it installs an MTP driver and I am not able to change this.
Any ideas anyone?
Thanks
Click to expand...
Click to collapse
It is possible that your system and/or boot partitions have become corrupted.
If that is the case, you'll need to reinstall the ROM. The best way to do this is to install a custom recovery like twrp or clockworkmod, reformat your partitions, and proceed from there.
Hi - thanks for this.
I got it sorted in the end.
Here's a link to what happened.
http://forum.xda-developers.com/showpost.php?p=60970017&postcount=1597

Another bootloop problem

hey guys today i was rooting my nexus player.
everything was smooth until SuperSU didn not show up.
after restarting my NP i got stock in boot loop.
I tried to use adb to access my device but ran into an issue
when i use: adb devices - it shows me empty list of devices.
i think its because i can not detect it because its not actually boot in the rom it self.
does anyone know how to fix this?
things i tied:
updating drivers
using adb devices
unplugging power cord and pluging back in
using different usb cables
-- I downloaded SkipSoft tool not really sure how to use it yet or what i exactly need from it.
did anyone use it?
any help would be very appreciated
thank you.
UPDATE:
i managed to get into a stock recovery mode
fastboot is offline.
I think its because the USB debugging is not enabled. is there a way to avoid this?
Did you solve your issue? I also have bootloop and can't access fastboot.
if you saved your old stick rom you should be able to reset it. i think you have to hold power button. this willl allow you to get into settings and pick what file to boot from. sorry it was a while ago when i did this. but if you haven't saved your stick boot than you might be out of options.
eried1 said:
Did you solve your issue? I also have bootloop and can't access fastboot.
Click to expand...
Click to collapse
TotalONE said:
if you saved your old stick rom you should be able to reset it. i think you have to hold power button. this willl allow you to get into settings and pick what file to boot from. sorry it was a while ago when i did this. but if you haven't saved your stick boot than you might be out of options.
Click to expand...
Click to collapse
Tried it and it didn't work. Resetting will just wipe user settings. I believe this to be system related.

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