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SOLVED
See my most recent post in this thread
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Firstly, I've spent the last three days scouring XDA and some other forums searching for solutions and trying various options.
The screen on my N4 has cracked and I've lost the use of the bottom half of the touchscreen. This means that I can't unlock my phone.
The phone is insured and will be repaired, but there are photos of my son's first birthday on the internal memory that I don't want to lose. I'm concerned that the phone will be factory reset during a repair or I'll receive a replacement. I'm trying to access the internal memory remotely to backup these files before I send the phone off. The problem is that I hadn't enabled USB debugging before the accident. The phone is completely stock including the bootloader.
So I can access via fastboot but not via adb.
Q1: Can I pull file from the internal memory via fastboot
Q2: Can I enable usb debugging via fastboot
Q3: The phone is set to display as an MTP device in windows but as I can't unlock the screen, none of the files are showing. Is there anyway around this?
Q4: Purely via fastboot, can I unlock the bootloader, install CWM so to use ADB within it and then return to a stock bootloader?
I think they're my options. Any answers to the above or alternatives would be appreciated.
All of the other threads regarding this, the users seem to either already have CWM installed or they're looking to perform a factory reset. I did consider resetting the device via the bootloader in order to bypass the screenlock but I understand that on the N4 this wipes the internal memory as well.
Unlocking the device isn't needed to pull the files from it, just plug it in and get what you need from the internal memory
EddyOS said:
Unlocking the device isn't needed to pull the files from it, just plug it in and get what you need from the internal memory
Click to expand...
Click to collapse
On mine if I plug it in it appears as an MTP device but with no files. I then have to unlock the screen and select USB something-or-other from the notificationss bar, then the files appear in windows.
Strange, mine never needs to be unlocked...I'm using Windows 8 Pro btw but it also works fine in work on Vista Business
Only other thing I can think of is the fact I'm unlocked and running a custom ROM, I've never used my N4 stock. It was on CM within 30 mins of receiving the unit!
So over the last week I've managed to solve my problem. I've seen several other people asking for help with no luck so I'm posting this here in the hope that the search function will bring it up.
Firstly, my phone was completely stock running 4.2.2, unrooted, with the locked stock bootloader. USB Debugging WAS NOT enabled. I had pattern lock enabled when I dropped the phone. The screen cracked and the bottom half of the touchscreen was unresponsive.
The phone was insured, but I wanted to backup photos from the device before sending it off for repair/replacement.
HOW I FIXED IT.
Please note, you need at least some part of the screen to be working, specifically, some part of the screen where the pattern lock is.
You only need two pieces of software. The Android SDK and the Nexus 4 Toolkit http://forum.xda-developers.com/showthread.php?t=1995688
If you are running 4.2.2 you will need to update the toolkit. I also had the standard issues of installing the USB drivers for the N4. You need to get to a point where is shows up as an ADB device in Windows Device Manager.
As I didn't have USB debuggin enabled I couldn't connect tothe phone via ADB, but if you put it into recovery mode you can use Fastboot. Hold down the power key to turn the device off and turn it on while holding down Vol Down to load up recovery mode.
If you then start the N4 Toolkit, you should see the device listed as a fast boot device.
From within the toolkit unlock your bootloader.
Flash a temporary bootlader, (option 10) as the touchscreeen was broken it has to be CWM.
Once in CWM you can start to use ADB. Open up a DOS command prompt in Windows, go to your SDK/platform tools folder/ to access ADB.exe and you can use the pull command to copy folders to your PC. At this point, instead you can use applications like ADBexplorer or DroidExplorer to do the same thing through a nicer GUI.
If you'd like to still be able to use your phone, although without the touchscreen, you can load an unstable image to get into android and then use ADB to start changing system settings.
Firstly, before exiting CWM, clear the cache. Without doing this the phone jsut hung on the Nexus symbol while loading the image.
in the toolkit go to root/unroot options and select load unstable image(option 4 and then 6). This will fire you up into Android and it should be set up as you left it.
I wanted to enable bluetooth so to use a keyboard (I didn't have a mouse but this is a better option) from the DOS window type the following command
am start -a android.bluetooth.adapter.action.REQUEST_ENABLE
You should eventually get a pop-up on your screen saying that a request has been made to enable bluetooth. Hopefully your screen is working enough to select enable.
Then I use the workaround to disable the sceenlock, found here -> (http://www.addictivetips.com/androi...e-pattern-unlock-on-android-via-adb-commands/) I found method 2 worked for me. I imagine this will be stopped in a future update.
Method 1
adb shell
cd /data/data/com.android.providers.settings/databases
sqlite3 settings.db
update system set value=0 where name='lock_pattern_autolock';
update system set value=0 where name='lockscreen.lockedoutpermanently';
.quit
Method 2
adb shell rm /data/system/gesture.key
If either of these methods are successful you will be able to unlock the phone with an pattern, hence why you need to be able to touch some part of it.
From then, my bluetooth keyboard was already mated to my phone to I was able the navigate the menus to turn on USB Debugging, turn-off the screen lock and a few other bits and pieces I needed to do.
I then restarted (I was still working within the unstable image) and on reboot, all my changes had al been applied. No screen lock, bluetooth enabled and USB Debugging enabled.
Hopefully this will be of help to those in a similar position. Thanks has to go to the toolkit though which provides all the necessary access to carry this out.
I should probably add, you can use the toolkit to relock the bootlader if you're concerned about that and if you can't click the screen to enable bluetooth or mate a keyboard or mouse, once you have USB Debugging enabled you can use software like Screencast to control you phone's screen from a PC.
So typically, just as I fill my claim to repair my nexus my wife drops her, smashing the screen even more than I did so she has absolutely no use of her screen. I went through the process again and though I'd post it in a more simple fashion.
1. Reset Nexus into recovery mode (power & volume down)
2. Connect to PC via USB. Install the USB driver from the SDK so that it appears as an ADB device
3. Fire up the updated toolkit. You should see the nexus as a fast boot device
4. Unlock bootloader
5. Using option 10 on the toolkit load up CWM on the phone. This gives you ADB access so can you pull files off the device via ADB although I could access the SD card through programs like Droid explorer.
6. If you want to carry on further and get into Android properly, you'll need to wipe the cache from within CWM
7. Reboot and hold down the volume key to get back into recovery
8. In the toolkit select root options (option 4) and load temporary image (6) If it hangs on the google or nexus logo you've not wiped the cache.
9. With this second phone I couldn't access it through droid explorer as it was popping up as an MTP device but I could pull the files via command prompt or through the toolkit
10. If you have any use of the touchscreen at all you can run the following command which will then mean that any touch will unlock the device
adb shell rm /data/system/gesture.key11. You can activate bluetooth via adb if you have a mouse or keyboard available but you will need to be able to press okay on the screen
12. Any changes you make in the unstable android image such as lockscreen, bluetooth, enabling debugging, etc will remain in place when you restart the device.
13. You can relock the bootloader if you wish via the toolkit. You just need to be in recovery mode first.
Hope this simplifies the process
Does unlocking bootloader via toolkit not wipe everything? How are you unlocking bootloader and still able to pull data off?
EDIT: it appears fastboot oem unlock on the Nexus 4 *does not* wipe data!
Carpetboy said:
So typically, just as I fill my claim to repair my nexus my wife drops her, smashing the screen even more than I did so she has absolutely no use of her screen. I went through the process again and though I'd post it in a more simple fashion.
1. Reset Nexus into recovery mode (power & volume down)
2. Connect to PC via USB. Install the USB driver from the SDK so that it appears as an ADB device
3. Fire up the updated toolkit. You should see the nexus as a fast boot device
4. Unlock bootloader
5. Using option 10 on the toolkit load up CWM on the phone. This gives you ADB access so can you pull files off the device via ADB although I could access the SD card through programs like Droid explorer.
6. If you want to carry on further and get into Android properly, you'll need to wipe the cache from within CWM
7. Reboot and hold down the volume key to get back into recovery
8. In the toolkit select root options (option 4) and load temporary image (6) If it hangs on the google or nexus logo you've not wiped the cache.
9. With this second phone I couldn't access it through droid explorer as it was popping up as an MTP device but I could pull the files via command prompt or through the toolkit
10. If you have any use of the touchscreen at all you can run the following command which will then mean that any touch will unlock the device
adb shell rm /data/system/gesture.key11. You can activate bluetooth via adb if you have a mouse or keyboard available but you will need to be able to press okay on the screen
12. Any changes you make in the unstable android image such as lockscreen, bluetooth, enabling debugging, etc will remain in place when you restart the device.
13. You can relock the bootloader if you wish via the toolkit. You just need to be in recovery mode first.
Hope this simplifies the process
Click to expand...
Click to collapse
Please HELP, i can get to step 5...but then, when I try to use ADB via cmd (ie. adb shell), it says "error: device offline". what can it be? I don't know if this is a driver related issue (i've tried the toolkit drivers and the SDK drivers)...i'm desperated, I can't access the phone!!
Thanks in advance
not working for me
i'm in same boat with cracked screen. i can get CWM installed but i cant enabled usb debugging without touching the screen so i cant get adb working. how did you turn on usb debugging without the screen
Thanks for the guide.
Im curious on why youd want to boot an unstable(temporary) image after pulling the files using ADB in CWM recovery. Why not just wipe cache and reboot normally into Android ?
usb debugging without screen?
compsmart said:
i'm in same boat with cracked screen. i can get CWM installed but i cant enabled usb debugging without touching the screen so i cant get adb working. how did you turn on usb debugging without the screen
Click to expand...
Click to collapse
Can someone please walk me through how to do this? My screen is completely broken, but I can still turn on/off, I have reason to believe debugging is off because when I connect the phone (a Samsung galaxy sII skyrocket) to my Toshiba laptop via a micro USB, it makes a sound to signal that it's connected. Drives E and F then open up (but are empty) and then disappear. I have no idea what's going on but I absolutely cannot lose all of the data on this phone. Pictures and videos from my old blackberry Torch are on here too, making up about 4 years of my daughter's life that I would lose if I cannot retrieve. Also, I am not super -tech savvy, so if someone could help me I would be forever grateful.
Please!!
:crying:
almost the same issue
I have an Asus memo pad 10 (smart) some of the core apps have been corrupted, (keyboard, UI, launcher etc all the essential stuff) I've been trying to reinstall my UI and launcher from my computer when i found out that USB debugging was disabled. the tablet is basically unusable, i have no way of enabling from the tablet itself. is there a piece of script or something i could run from my PC to enable it?
any help would be greatly appreciated :crying:
bob mc bob said:
I have an Asus memo pad 10 (smart) some of the core apps have been corrupted, (keyboard, UI, launcher etc all the essential stuff) I've been trying to reinstall my UI and launcher from my computer when i found out that USB debugging was disabled. the tablet is basically unusable, i have no way of enabling from the tablet itself. is there a piece of script or something i could run from my PC to enable it?
any help would be greatly appreciated :crying:
Click to expand...
Click to collapse
My screen became unresponsive a while back. I ended up getting and OTG cable and plugging in a mouse. This allowed me to do everything as if the touchscreen was working. There's also an app called MyMobiler that let me plug in my device over USB and control my screen from my PC. Those two helped me enable USB Debugging, flash a custom ROM, root the phone, backup everything I needed, then restore the phone to stock. I hope this helps.
*Sorry for bumping such an old post*
Thanks for the really useful guide!
Could you or someone just confirm to me that unlocking the bootloader does not factory reset? The reason I'm doing this process is to access my personal data so it's important that I can keep it all.
I ask because at the unlock bootloader stage it implicitly warns me that there'll be a factory reset.
Thanks again!
HikerMan said:
*Sorry for bumping such an old post*
Thanks for the really useful guide!
Could you or someone just confirm to me that unlocking the bootloader does not factory reset? The reason I'm doing this process is to access my personal data so it's important that I can keep it all.
I ask because at the unlock bootloader stage it implicitly warns me that there'll be a factory reset.
Thanks again!
Click to expand...
Click to collapse
Unlocking to bootloader will wipe your device
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Unlocking to bootloader will wipe your device
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
In that case, I am confused as to how OP managed to unlock his bootloader. He actually states that the purpose of this was to retrieve data, like me.
Also, in a previous comment in this thread by jw95275, they claim that "it appears fastboot oem unlock on the Nexus 4 *does not* wipe data".
I am concerned about the conflicting answers so far, so will hold off for an explanation before I do anything. Thanks for the response!
HikerMan said:
In that case, I am confused as to how OP managed to unlock his bootloader. He actually states that the purpose of this was to retrieve data, like me.
Also, in a previous comment in this thread by jw95275, they claim that "it appears fastboot oem unlock on the Nexus 4 *does not* wipe data".
I am concerned about the conflicting answers so far, so will hold off for an explanation before I do anything. Thanks for the response!
Click to expand...
Click to collapse
You should just be able to "fastboot boot recovery.img" and boot CWM and then use ADB. W/O unlocking the BL
npjohnson said:
You should just be able to "fastboot boot recovery.img" and boot CWM and then use ADB. W/O unlocking the BL
Click to expand...
Click to collapse
This did not work for me. I have a Nexus 4 with a broken digitizer, locked bootloader, and usb debugging disabled. I need to grab some data off.
I've tried `fastboot flash recovery {{recovery .img}}` and `fastboot boot {{recovery .img}}` without unlocking the bootloader first, and via both methods, I get back "FAILED (remote: not supported in locked device)"
So I'm not sure how people are able to get into custom recovery without first unlocking BL/losing all their data. Can someone explain?
jinglejuice said:
This did not work for me. I have a Nexus 4 with a broken digitizer, locked bootloader, and usb debugging disabled. I need to grab some data off.
I've tried `fastboot flash recovery {{recovery .img}}` and `fastboot boot {{recovery .img}}` without unlocking the bootloader first, and via both methods, I get back "FAILED (remote: not supported in locked device)"
So I'm not sure how people are able to get into custom recovery without first unlocking BL/losing all their data. Can someone explain?
Click to expand...
Click to collapse
On some (few) Motorola devices (not nexus 4), you can fastboot boot without unlocking the BL.
Dropped my nexus 4 yesterday and it fell right on the edge of the screen shattering it. First time I've broken a phone, and this one seems like a particularly bad one to have broken - no reasonable price screen replacement with the screen attached to the digitizer.
Anyway the phone boots up and charges fine, but I can't unlock it, which means my computer isn't connecting to it. Is there any way I can save all of my photos and other files?
Is USB debugging enabled?
Sent using xda-developers app
Chromium_ said:
Is USB debugging enabled?
Sent using xda-developers app
Click to expand...
Click to collapse
I believe so. But I have no way to check.
foofiebeast said:
I believe so. But I have no way to check.
Click to expand...
Click to collapse
To be clear, I can't check because I can't get past the lock screen. I also have no way of turning the phone off, I just have to wait until the battery runs out and then I have one chance to turn it on. I'm wondering if there is anything I can do in recovery mode that might help?
foofiebeast said:
To be clear, I can't check because I can't get past the lock screen. I also have no way of turning the phone off, I just have to wait until the battery runs out and then I have one chance to turn it on. I'm wondering if there is anything I can do in recovery mode that might help?
Click to expand...
Click to collapse
Setup adb http://www.redmondpie.com/how-to-set-up-android-adb-and-fastboot-on-windows-tutorial/
Plug the phone in while its at the lockscreen, and run "adb devices". If the command returns the serial number of the phone let me know and I'll give you further guidance. If it doesn't it'll take a bit more work but we should still be able to get it done.
Sent using xda-developers app
Chromium_ said:
Setup adb http://www.redmondpie.com/how-to-set-up-android-adb-and-fastboot-on-windows-tutorial/
Plug the phone in while its at the lockscreen, and run "adb devices". If the command returns the serial number of the phone let me know and I'll give you further guidance. If it doesn't it'll take a bit more work but we should still be able to get it done.
Sent using xda-developers app
Click to expand...
Click to collapse
Thanks mucho, I will try to get that set up now.
Set it up, but no devices listed
It's frustrating because it's so tantalizingly close. I have a pretty good idea that when I send it in to LG they are probably just going to send a different refurb back. I find it hard to believe that they do a 1 to 1 repair job on each phone that comes in.
foofiebeast said:
Set it up, but no devices listed
Click to expand...
Click to collapse
Alright. This is what you'll need to do: unlock the bootloader, flash cwm recovery, boot into cwm, use adb to copy the contents of your SD card to your PC.
Read this guide http://forum.xda-developers.com/showthread.php?t=2266654 . only follow the parts to unlock the boot loader and flash clockworkmod custom recovery. Make sure that you flash the recovery right after unlocking (without rebooting in between) otherwise data will get wiped. )
After that boot into your newly flashed recovery and use "adb pull /data/media/" . this should copy everything on the internal sdcard of the phone.
Sent using xda-developers app
Search for how to unlock the bootloader without wiping all your data. Would be moot otherwise...
Of course if all that's been done in the past and you already have cwm/twrp, just boot to that and you'll be able to adb in.
Also, you can hold onto the power button for 10s to force it to power down.
EDIT: restarted and tried again, making some progress now.
foofiebeast said:
Doesn't work because I can't enable usb debugging.
Click to expand...
Click to collapse
Again, that's why we go into cwm/twrp. Insecure debugging is enabled there.
Awesome, it appears to be copying everything over now!
Can't thank you enough! Just saved a years worth of pictures and videos, that pretty much chronicle the start of my current relationship up to the present.
Of course right now it is just pulling all of the EA real racing data, but I assume it will eventually get to the pictures, haha.
Chromium_ said:
Alright. This is what you'll need to do: unlock the bootloader, flash cwm recovery, boot into cwm, use adb to copy the contents of your SD card to your PC.
Read this guide http://forum.xda-developers.com/showthread.php?t=2266654 . only follow the parts to unlock the boot loader and flash clockworkmod custom recovery. Make sure that you flash the recovery right after unlocking (without rebooting in between) otherwise data will get wiped. )
After that boot into your newly flashed recovery and use "adb pull /data/media/" . this should copy everything on the internal sdcard of the phone.
Sent using xda-developers app
Click to expand...
Click to collapse
hey umm is there a way to get my contacts from the phone as well my phone is in the same situation thank you in advance
likidd said:
hey umm is there a way to get my contacts from the phone as well my phone is in the same situation thank you in advance
Click to expand...
Click to collapse
Make a nandroid backup in cwm, copy the backup to pc, then to another rooted phone, and use Nandroid Manager app to restore contacts
Sent from my Nexus 4 using Tapatalk 4
hackergnome said:
Make a nandroid backup in cwm, copy the backup to pc, then to another rooted phone, and use Nandroid Manager app to restore contacts
Sent from my Nexus 4 using Tapatalk 4
thank you but how exactly do you do that
Click to expand...
Click to collapse
likidd said:
hey umm is there a way to get my contacts from the phone as well my phone is in the same situation thank you in advance
Click to expand...
Click to collapse
you don't save as google contacts?
Hi guys, sorry to hijack a thread but i have followed the instructions above as have same issue; broken screen, no usb debugging, completely stock nexus 4. Have managed to install adb, got it working in cmd. I ran bootloader, unlocked it, DIDN'T REBOOT, just flashed my custome recovery CWM 6.0.3.6 and booted it. So now i am inside the recovery but i can't pull my media???
Any help would be greatly appreciated
Thanks
TMc1908
TMc1908 said:
Hi guys, sorry to hijack a thread but i have followed the instructions above as have same issue; broken screen, no usb debugging, completely stock nexus 4. Have managed to install adb, got it working in cmd. I ran bootloader, unlocked it, DIDN'T REBOOT, just flashed my custome recovery CWM 6.0.3.6 and booted it. So now i am inside the recovery but i can't pull my media???
Any help would be greatly appreciated
Thanks
TMc1908
Click to expand...
Click to collapse
You need to be more specific for us to help you. What do you mean by "i can't pull my media" ?
Chromium_ said:
You need to be more specific for us to help you. What do you mean by "i can't pull my media" ?
Click to expand...
Click to collapse
Apologies, i was a bit rushed. So i'm trying to get all my pics/data off my phone as my screen is smashed and i had a pattern lock on. My phone did not have usb debugging enabled. So i unlocked the bootloader, didn't do a reboot, flashed a custom recovery and then entered the recovery. However, my device isn't recognised in windows once i enter recovery and as such when i run "adb devices" no device is listed.
In the original instructions, it says:
After that boot into your newly flashed recovery and use "adb pull /data/media/" . this should copy everything on the internal sdcard of the phone
So how come once I load my recovery, when in cmd prompt, "adb pull /data/media" doesn't seem to work?
I'll be honest, i'm a little lost at this point and just really don't want to lose all my pics and thought i could get them this way before sending my phone for repair/replacement (it is insured)
Thanks for your help
TMc1908
TMc1908 said:
Apologies, i was a bit rushed. So i'm trying to get all my pics/data off my phone as my screen is smashed and i had a pattern lock on. My phone did not have usb debugging enabled. So i unlocked the bootloader, didn't do a reboot, flashed a custom recovery and then entered the recovery. However, my device isn't recognised in windows once i enter recovery and as such when i run "adb devices" no device is listed.
In the original instructions, it says:
After that boot into your newly flashed recovery and use "adb pull /data/media/" . this should copy everything on the internal sdcard of the phone
So how come once I load my recovery, when in cmd prompt, "adb pull /data/media" doesn't seem to work?
I'll be honest, i'm a little lost at this point and just really don't want to lose all my pics and thought i could get them this way before sending my phone for repair/replacement (it is insured)
Thanks for your help
TMc1908
Click to expand...
Click to collapse
Before you can run the adb pull command, you'll need to get your phone recognized by "adb devices". Try installing Koush's adb driver.
Long shot as this shouldn't be possible, but I figured I'd try asking here anyways. Is there any way to unlock a 6P that's pin-locked by Android's Device Manager?
The goal is to get the pictures off this phone. It was my brother's phone before he passed away and I've been holding on to it for the past few months - just haven't had the energy to try to deal with it...
-I have access to the gmail account.
-I tried changing the pin through Google's device manager, but since the phone was already locked, the new pin did not take. I get the message on the phone about the new pin, but it doesn't unlock it.
-Developer mode is not enabled (i.e. USB debugging).
-Not rooted or anything like that and most likely has the latest updates (t-mobile). As a matter of fact, the lock screen says that a new system update has been downloaded.
Thanks.
Try putting twrp in your adb folder, boot into fastboot and use "fastboot boot twrp.img"
clappe said:
Long shot as this shouldn't be possible, but I figured I'd try asking here anyways. Is there any way to unlock a 6P that's pin-locked by Android's Device Manager?
The goal is to get the pictures off this phone. It was my brother's phone before he passed away and I've been holding on to it for the past few months - just haven't had the energy to try to deal with it...
-I have access to the gmail account.
-I tried changing the pin through Google's device manager, but since the phone was already locked, the new pin did not take. I get the message on the phone about the new pin, but it doesn't unlock it.
-Developer mode is not enabled.
-Not rooted or anything like that and most likely has the latest updates (t-mobile). As a matter of fact, the lock screen says that a new system update has been downloaded.
Thanks.
Click to expand...
Click to collapse
The only way I can think of is by installing twrp on the phone. The only way it wouldn't work would be if he didn't have USB debugging enabled, which if he didn't then you might be out of luck... I'm so sorry.
Ghstudent said:
The only way I can think of is by installing twrp on the phone. The only way it wouldn't work would be if he didn't have USB debugging enabled, which if he didn't then you might be out of luck... I'm so sorry.
Click to expand...
Click to collapse
Unfortunately, I am pretty sure USB debugging is not enabled...sorry that's what I meant when I wrote developer mode (I've tinkered with making apps, so I know what it is).
Thanks.
Same situation here and I try to figure a solution for many days.In my opinia the only way to bypass is a modified google account manager ! Could anybody help?
@clappe Just pretty sure? It wasn't mentioned in the OP, so I'll ask. Have you tried to install ADB on your PC and using ADB pull to grab the files from /storage/emulated/0/DCIM/Camera ? That's the directory to the location where the pictures are stored.
Also, to anyone mentioning TWRP. That's a flat out no-go. He stated bootloader was locked. You can't do that unless you unlock the bootloader.
Edit: He didn't say that, I assumed when he wrote not rooted or anything. Can you power cycle the device? Hold power until it shuts off then boot it up again. Do you see a padlock icon under the Google logo right when it starts up or no?
Edit2: Later today (after work, around 10 hours or so) I'll flash my 6P to stock factory images and relock my bootloader. I'll use device manager to pin lock it and pretend I don't know the password. I'll try a few things and see what I can do. Also, you have my condolences. Sorry for your loss.
RoyJ said:
@clappe Just pretty sure? It wasn't mentioned in the OP, so I'll ask. Have you tried to install ADB on your PC and using ADB pull to grab the files from /storage/emulated/0/DCIM/Camera ? That's the directory to the location where the pictures are stored.
Also, to anyone mentioning TWRP. That's a flat out no-go. He stated bootloader was locked. You can't do that unless you unlock the bootloader.
Edit: He didn't say that, I assumed when he wrote not rooted or anything. Can you power cycle the device? Hold power until it shuts off then boot it up again. Do you see a padlock icon under the Google logo right when it starts up or no?
Edit2: Later today (after work, around 10 hours or so) I'll flash my 6P to stock factory images and relock my bootloader. I'll use device manager to pin lock it and pretend I don't know the password. I'll try a few things and see what I can do. Also, you have my condolences. Sorry for your loss.
Click to expand...
Click to collapse
Connecting the device to a Windows 10 PC, it will recognize the 6P, but using Windows Explorer will show no files.
Running 'adb devices' lists no devices.
When I power on the 6P, first I get the 'Google' text logo, then the colorful 'spinny' android logo, then the 'android' text logo. Then it goes to the usual lock screen (shows the time, background, etc). On this screen are the normal shortcut buttons on the bottom - microphone, padlock, camera. After a few seconds it shows the 'Locked by Android Device Manager' screen, this has a padlock symbol in the middle along with the pin code that I set online through Google's device manager.
Thanks.
Might be worth a shot to try to contact Google. You'll need proof of your identity, and the passing of your brother though. Best of luck. Sorry about your loss.
If you end up not being able to get a rep that can help via email or phone calls; you might have to do a hardmod.
tr4nqui1i7y said:
Might be worth a shot to try to contact Google. You'll need proof of your identity, and the passing of your brother though. Best of luck. Sorry about your loss.
If you end up not being able to get a rep that can help via email or phone calls; you might have to do a hardmod.
Click to expand...
Click to collapse
Hardmod? I did a quick search and the only hardmod I found was to deal with temperature.
Thanks.
RoyJ said:
@clappe Just pretty sure? It wasn't mentioned in the OP, so I'll ask. Have you tried to install ADB on your PC and using ADB pull to grab the files from /storage/emulated/0/DCIM/Camera ? That's the directory to the location where the pictures are stored.
Also, to anyone mentioning TWRP. That's a flat out no-go. He stated bootloader was locked. You can't do that unless you unlock the bootloader.
Edit: He didn't say that, I assumed when he wrote not rooted or anything. Can you power cycle the device? Hold power until it shuts off then boot it up again. Do you see a padlock icon under the Google logo right when it starts up or no?
Edit2: Later today (after work, around 10 hours or so) I'll flash my 6P to stock factory images and relock my bootloader. I'll use device manager to pin lock it and pretend I don't know the password. I'll try a few things and see what I can do. Also, you have my condolences. Sorry for your loss.
Click to expand...
Click to collapse
Did you have a chance to try it?
Thanks.
I have unlocked the bootloader but I can not figure out how to root this thing at all. Has anyone had any success? I would like TWRP and SuperU.
this device is new yet. give it time
Tmobilefan906 said:
this device is new yet. give it time
Click to expand...
Click to collapse
Yeah I didn't realize how new this was whenever I posted it.
TWRP and root instructions available now in post 1 of
https://forum.xda-developers.com/android/general/huawei-ascend-xt-h1611-t3507933/
dabadguycr said:
I have unlocked the bootloader but I can not figure out how to root this thing at all. Has anyone had any success? I would like TWRP and SuperU.
Click to expand...
Click to collapse
divineBliss said:
TWRP and root instructions available now in post 1 of
https://forum.xda-developers.com/android/general/huawei-ascend-xt-h1611-t3507933/
Click to expand...
Click to collapse
You've already been helping me before you posted this.
People reading this thread might not realize we have root now. It's for their benefit .
dabadguycr said:
You've already been helping me before you posted this.
Click to expand...
Click to collapse
divineBliss said:
People reading this thread might not realize we have root now. It's for their benefit .
Click to expand...
Click to collapse
Good Point, I know my thread shows up first on Bing whenever I search for my phone and rooting help.
I have another XT and followed all instructions fine but no SuperSU when checking the phone. I tried flashing it twice (the one from the OP in main thread) and nothing. Am I missing a step?
I had installed fine on the first phone. this new one is 100% stock, unlocked bootloader, installed TWRP successfully but no supersu and root checker confirms no root.
Is it B140 or what? If you are missing a step, only you can check that.
powerserge1 said:
I have another XT and followed all instructions fine but no SuperSU when checking the phone. I tried flashing it twice (the one from the OP in main thread) and nothing. Am I missing a step?
I had installed fine on the first phone. this new one is 100% stock, unlocked bootloader, installed TWRP successfully but no supersu and root checker confirms no root.
Click to expand...
Click to collapse
divineBliss said:
Is it B140 or what? If you are missing a step, only you can check that.
Click to expand...
Click to collapse
Fixed
Can someone check the EMUI Huawei website for the unlock bootloader? Is it still working for requesting code? It keeps loop me back to the EMUI 5.0 page
sweetboy02125 said:
Can someone check the EMUI Huawei website for the unlock bootloader? Is it still working for requesting code? It keeps loop me back to the EMUI 5.0 page
Click to expand...
Click to collapse
Ya same. I got angry since I spent hours trying to find it so I just paid $4 and had DC-Unlocker unlock my bootloader.
sweetboy02125 said:
Can someone check the EMUI Huawei website for the unlock bootloader? Is it still working for requesting code? It keeps loop me back to the EMUI 5.0 page
Click to expand...
Click to collapse
webosFTW said:
Ya same. I got angry since I spent hours trying to find it so I just paid $4 and had DC-Unlocker unlock my bootloader.
Click to expand...
Click to collapse
If you follow this guide there should be no issue. The rootmygalaxy link should be pretty straightforward at unlocking the bootloader. The guide should be stickied in the OP.
https://forum.xda-developers.com/showpost.php?p=70515102&postcount=649
powerserge1 said:
If you follow this guide there should be no issue. The rootmygalaxy link should be pretty straightforward at unlocking the bootloader. The guide should be stickied in the OP.
https://forum.xda-developers.com/showpost.php?p=70515102&postcount=649
Click to expand...
Click to collapse
The issue is that https://emui.huawei.com/en/plugin.php?id=unlock that page hasnt worked for days. Keep redirecting me to the main page.
webosFTW said:
The issue is that https://emui.huawei.com/en/plugin.php?id=unlock that page hasnt worked for days. Keep redirecting me to the main page.
Click to expand...
Click to collapse
Yes use a different browser. Not working with chrome but working with edge. Go to the same link, it will bring you to EMUI 5.0 page, towards the top click on "download" then on the following page under the search bar click on "unlock bootloader" and it will bring you to the unlocking page. Just confirmed working. Updating the guide and will make a new post for root and twrp
Updated guide: https://forum.xda-developers.com/android/development/huawei-ascend-xt-h1611-feb27-2017-t3564389
Unlocked the boot loader, now adb/fastboot-15 Second won't work
Hello guys!
I used the 15 Second minimal adb/fastboot package from this site to unlock the boot loader. All seemed to go well, a screen message said success or something like that. It's been over 2 weeks since I had to put the phone down and take care of some other business. Now, after turning the phone off and then back on again when I am ready when I type in "fastboot devices" in the elevated cmd window in the adb directory the only message that comes back is "waiting on the device." Or the equivalent. I have tried what I could find from searching with Google to no avail. I am pretty sure that I am using the same cord, laptop, and everything that worked when I unlocked the boot loader. So, I am at a loss.
My goal originally was to use madvane20's slim downed version of b180 just to get it working again as my almost 2 years old P10 was stolen. I have no money in my budget for a new phone until Feb. 2020. I last talked with him in a series of PM's ending around May of last year, when a reply stated he had to get back to work on the last part of it. I have since seen a post referencing that it was ready in a package that after I had successfully unlocked the boot loader, it would root and install everything. This would have made me a happy guy... but I also noticed a custom ROM is now to be had based on Android 7. In order to get my Bank App's updated version of it's Mobile App to work, I have to install Android v 7 or higher. That's the main app that needs v 7 or better that I use daily. Several times...
But, now when I power up the phone, the first message is, "Your device has been unlocked and cannot be trusted... Press the Power Key now to reboot. Or the device will automatically reboot in 5 seconds." Which it does, the first time walking me through the Set-Up process, now it just boots into Huawei's EMUI 4.1. But, I cannot get adb to find the phone to follow the remainder of the instructions in the guide, "AT&T Huawei Ascend XT H1611 Feb27, 2017 update all things Root and TWRP (guide)"
Nor, can I get into the Recovery mode using the Vol Down/Power Keys.
So, where have I gone wrong or what is my next step? Since the phone can not be found and I can not get into Recovery using the proper keys what do I need to do and how do I do it?
I want to:
Root the phone.
Install the custom ROM I mentioned.
Or, Install an upgrade, if possible, to Android v 7... But,
can not get the phone recognized to get into a Recovery mode (is that right?) to push TWRP to it as well as the other files
it needs and to do whatever the Guides tell me to do.
Specs on the phone:
Model: H1611
Build: H1611C07B180
EMUI v: 4.1
Android v: 6.0.1
Security Patch level: September 1, 2017
Baseband v: 20234
Kernal v: 3.10.49-g03b627c
Sorry for the long post, but I thought it might answer some questions that came to mind before replying back.
Thanks in advance. I'm not here often, but when I am I am always relieved to get out of some jam I have gotten myself into!
mike0921
mike0921,
What happens if the phone is in normal mode and you type "adb devices" from the PC adb directory command prompt?
divineBliss said:
mike0921,
What happens if the phone is in normal mode and you type "adb devices" from the PC adb directory command prompt?
Click to expand...
Click to collapse
I just now found a new(er) USB cable for the phone. I also uninstalled the H1611 under Portable Devices in the Device Manager and rebooted the laptop. Where before, under Events the message was ".... needs further installation..." it now showed a successful install.
At the "adb devices" command, nothing happened, no response. I went and found the directions and explanations for the use of the top 30 commands. It told me to reboot the bootloader. A screen on the phone had me confirm the RSA command. Afterwhich the Fastoot&Recovery Mode screen with the little green Android guy with the message Phone Unlocked, FRP Unlock messages.
I went back to the elevated cmd window and at the adb directory command prompt entered "fastboot devices" and Voila! There were some letters and numbers, five or six spaces and the word "fastboot."
So, am I good to go with the rest of the steps in the guide from here? A question, about him saying to flash the Superuser zip file using TWRP. Is that suppose to already be on my SD card to flash it or can I flash it from my laptop without having to touch the phone or current USB cable? It seems stable but I am a bit gunshy and don't have much faith left in the old equipment I am having to use. A very old, refurbished HP Elitebook 8460P which is running really wonky, a not too new USB cable, the last of five I dug up and have used and finally works but is a bit loose, and Windows 10 1903 etc., which has disappeared all kinds of things I am having to run down) Can I use the "push" command to move the zip file to the SD card? And is that a fastboot function or an adb function? I seem to have read somewhere along the way to this point here that "push" is what I want to do, but powerserge1's Step 7 states to flash it using TWRP. I just want to check. And should questions from here on out be placed in his 184-page thread? I still haven't managed to read the whole thing, it seems to go off in so many other directions that I don't think I need to travel down. But, I will follow your advice.
I want to say a hearty thanks for your help. I was stuck, confused and frustrated at getting no results from Googling and reading for hours and getting nowhere it seemed. And I think I am good to go now.
Thoughts? Suggestions?
Just to be clear, The SuperSU zip file is currently on my laptop in the adb directory. Not on the phone.
mike0921 said:
I just now found a new(er) USB cable for the phone. I also uninstalled the H1611 under Portable Devices in the Device Manager and rebooted the laptop. Where before, under Events the message was ".... needs further installation..." it now showed a successful install.
At the "adb devices" command, nothing happened, no response. I went and found the directions and explanations for the use of the top 30 commands. It told me to reboot the bootloader. A screen on the phone had me confirm the RSA command. Afterwhich the Fastoot&Recovery Mode screen with the little green Android guy with the message Phone Unlocked, FRP Unlock messages.
I went back to the elevated cmd window and at the adb directory command prompt entered "fastboot devices" and Voila! There were some letters and numbers, five or six spaces and the word "fastboot."
So, am I good to go with the rest of the steps in the guide from here? A question, about him saying to flash the Superuser zip file using TWRP. Is that suppose to already be on my SD card to flash it or can I flash it from my laptop without having to touch the phone or current USB cable? It seems stable but I am a bit gunshy and don't have much faith left in the old equipment I am having to use. A very old, refurbished HP Elitebook 8460P which is running really wonky, a not too new USB cable, the last of five I dug up and have used and finally works but is a bit loose, and Windows 10 1903 etc., which has disappeared all kinds of things I am having to run down) Can I use the "push" command to move the zip file to the SD card? And is that a fastboot function or an adb function? I seem to have read somewhere along the way to this point here that "push" is what I want to do, but powerserge1's Step 7 states to flash it using TWRP. I just want to check. And should questions from here on out be placed in his 184-page thread? I still haven't managed to read the whole thing, it seems to go off in so many other directions that I don't think I need to travel down. But, I will follow your advice.
I want to say a hearty thanks for your help. I was stuck, confused and frustrated at getting no results from Googling and reading for hours and getting nowhere it seemed. And I think I am good to go now.
Thoughts? Suggestions?
Just to be clear, The SuperSU zip file is currently on my laptop in the adb directory. Not on the phone.
Click to expand...
Click to collapse
And after backing up in TRWP, I just checked the SD card's contents for the backup and saw the SuperSU zip file neatly placed on it as well. Just to be clear!??!
Okay, I somehow screwed this up I think. I was a little distracted by a friend dropping by. After telling her to give me a minute, I looked back at the phone after following Step 6:
Step 6: Confirm phone goes to FASTBOOT & RESCUE mode.
a) fastboot devices (to make sure your device is recognized)
b) fastboot boot TWRP.img (boots TWRP.img from Step 3)
c) The phone will boot into TWRP. Always select Keep Read Only from the first screen every time you go into TWRP.
Peek around a bit if you want to, then use TWRP to backup your stock recovery to external micro SD.
d) Reboot bootloader from inside TWRP to flash this custom recovery image (no adb command this time, you are rebooting to the bootloader from TWRP, you will see this option under "reboot" in TWRP).
e) fastboot flash recovery TWRP.img (now flashes TWRP recovery to the phone)
I then went to Step 7:
Step 7: After phone reboots, get into TWRP recovery repeating Step 6, a and b or hold the power button and volume up button from power-off state, then release when you see Huawei logo.
But now, the phone isn't being recognized again. And when I shut it off, hold Volume Up and Power buttons, I get a screen that asks if I want to: Reboot system now; Wipe data/factory reset; Wipe cache partition. Not the Recovery Screen with the options I got used to seeing in little green characters.
I tried the Reboot system now option and I'm back into the Huawei EMUI with everything appearing unchanged. Powered off, did the Vol Up + Power buttons and am back with the screen offering the three options I mentioned above. And the phone not being recognized after the "Devices" command.
Can you clarify my confusion? What am I doing wrong? Or not doing?
Thanks.
mike
---------- Post added at 06:47 PM ---------- Previous post was at 05:53 PM ----------
mike0921 said:
I just now found a new(er) USB cable for the phone. I also uninstalled the H1611 under Portable Devices in the Device Manager and rebooted the laptop. Where before, under Events the message was ".... needs further installation..." it now showed a successful install.
At the "adb devices" command, nothing happened, no response. I went and found the directions and explanations for the use of the top 30 commands. It told me to reboot the bootloader. A screen on the phone had me confirm the RSA command. Afterwhich the Fastoot&Recovery Mode screen with the little green Android guy with the message Phone Unlocked, FRP Unlock messages.
I went back to the elevated cmd window and at the adb directory command prompt entered "fastboot devices" and Voila! There were some letters and numbers, five or six spaces and the word "fastboot."
So, am I good to go with the rest of the steps in the guide from here? A question, about him saying to flash the Superuser zip file using TWRP. Is that suppose to already be on my SD card to flash it or can I flash it from my laptop without having to touch the phone or current USB cable? It seems stable but I am a bit gunshy and don't have much faith left in the old equipment I am having to use. A very old, refurbished HP Elitebook 8460P which is running really wonky, a not too new USB cable, the last of five I dug up and have used and finally works but is a bit loose, and Windows 10 1903 etc., which has disappeared all kinds of things I am having to run down) Can I use the "push" command to move the zip file to the SD card? And is that a fastboot function or an adb function? I seem to have read somewhere along the way to this point here that "push" is what I want to do, but powerserge1's Step 7 states to flash it using TWRP. I just want to check. And should questions from here on out be placed in his 184-page thread? I still haven't managed to read the whole thing, it seems to go off in so many other directions that I don't think I need to travel down. But, I will follow your advice.
I want to say a hearty thanks for your help. I was stuck, confused and frustrated at getting no results from Googling and reading for hours and getting nowhere it seemed. And I think I am good to go now.
Thoughts? Suggestions?
Just to be clear, The SuperSU zip file is currently on my laptop in the adb directory. Not on the phone.
Click to expand...
Click to collapse
And after backing up in TRWP, I just checked the SD card's contents for the backup and saw the SuperSU zip file neatly placed on it as well. Just to be clear!??!
Okay, I somehow screwed this up I think. I was a little distracted by a friend dropping by. After telling her to give me a minute, I looked back at the phone after following Step 6:
Step 6: Confirm phone goes to FASTBOOT & RESCUE mode.
a) fastboot devices (to make sure your device is recognized)
b) fastboot boot TWRP.img (boots TWRP.img from Step 3)
c) The phone will boot into TWRP. Always select Keep Read Only from the first screen every time you go into TWRP.
Peek around a bit if you want to, then use TWRP to backup your stock recovery to external micro SD.
d) Reboot bootloader from inside TWRP to flash this custom recovery image (no adb command this time, you are rebooting to the bootloader from TWRP, you will see this option under "reboot" in TWRP).
e) fastboot flash recovery TWRP.img (now flashes TWRP recovery to the phone)
I then went to Step 7:
Step 7: After phone reboots, get into TWRP recovery repeating Step 6, a and b or hold the power button and volume up button from power-off state, then release when you see Huawei logo.
But now, the phone isn't being recognized again. And when I shut it off, hold Volume Up and Power buttons, I get a screen that asks if I want to: Reboot system now; Wipe data/factory reset; Wipe cache partition. Not the Recovery Screen with the options I got used to seeing in little green characters.
I tried the Reboot system now option and I'm back into the Huawei EMUI with everything appearing unchanged. Powered off, did the Vol Up + Power buttons and am back with the screen offering the three options I mentioned above. And the phone not being recognized after the "Devices" command.
Can you clarify my confusion? What am I doing wrong? Or not doing?
Thanks.
mike
Sorry for the delay. What's the latest status with attempts to root the phone?
Hello!
My nexus 6P is stuck in a bootloop and I need to get my photos from the internal storage. I am unable to enter recovery mode; when I try to enter recovery mode, the device just goes back to the Google logo. Is there a way to recover my files even if USB debugging is not enabled and my device is not rooted?
Thank you!
Is your bootloader unlocked? If it is then you should be able to flash one of the kernels from here: https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279 and it'll allow your phone to boot up completely so you can transfer data from your phone to your computer.
HesThatGuy said:
Is your bootloader unlocked? If it is then you should be able to flash one of the kernels from here: https://forum.xda-developers.com/nexus-6p/general/guide-fix-nexus-6p-bootloop-death-blod-t3640279 and it'll allow your phone to boot up completely so you can transfer data from your phone to your computer.
Click to expand...
Click to collapse
How could I know if my bootloader is unlocked? But I think it's locked since I don't remember unlocking it.
While your 6P is turned off hold volume down and press the power key to turn it on. This will put the phone into fastboot mode and from there you can look at the text towards the bottom of the screen. If it says: Device is UNLOCKED then the bootloader is unlocked and you can flash one of those kernels. If it says: Device is LOCKED then your bootloader is locked and you will not be able to pull the info off of your phone.
HesThatGuy said:
While your 6P is turned off hold volume down and press the power key to turn it on. This will put the phone into fastboot mode and from there you can look at the text towards the bottom of the screen. If it says: Device is UNLOCKED then the bootloader is unlocked and you can flash one of those kernels. If it says: Device is LOCKED then your bootloader is locked and you will not be able to pull the info off of your phone.
Click to expand...
Click to collapse
It says that device is locked. So this means that there is no way to retrieve the files on my phone? Or is it possible to physically open the device then get the internal storage and access it somehow?
The only other way you might be able to get the data off your phone is to get the SoC re-soldered on so that it'll stop bootlooping, but I'm not entirely sure this will work. Other than that I don't think there's any other way to get your data.
v_17 said:
It says that device is locked. So this means that there is no way to retrieve the files on my phone? Or is it possible to physically open the device then get the internal storage and access it somehow?
Click to expand...
Click to collapse
Because you are bootloader locked, the workaround of flashing a custom kernel is not available to you. In order to flash a kernel you need to be unlocked, but the process of unlocking your bootloader WILL WIPE your phone and all your data will go with it. There are threads talking about using a hairdryer to heat up the phone before powering it on to put it in limp mode. If you can get your phone to boot up, you can enable USB Debugging under Developer Settings and then try to get your files off, but chances are extremely unlikely because you have to keep the phone hot to prevent it from bootlooping again. Opening the phone to access the memory chips is a non-starter. Lastly, are you absolutely positive that your photos are not automatically uploaded to Photos? Have you accessed (logged into) Google photos and verified they are not there?
Help! I'm in the same situation!
v_17 said:
Hello!
My nexus 6P is stuck in a bootloop and I need to get my photos from the internal storage. I am unable to enter recovery mode; when I try to enter recovery mode, the device just goes back to the Google logo. Is there a way to recover my files even if USB debugging is not enabled and my device is not rooted?
Thank you!
Click to expand...
Click to collapse
Hi there. Did you get a solution for this as I am in exactly the same situation :| Thanks!
danielleb21 said:
Hi there. Did you get a solution for this as I am in exactly the same situation :| Thanks!
Click to expand...
Click to collapse
If your bootloader is locked and you don't have usb debugging enabled there is not much you can do. Have you logged into Google photos on your PC to verify your photos are not there? If your data/photos are not the issue and you just need your phone working again, there is another thread on how to do that (with a little luck).
Hi Guys,
I have gone through your messages. In my case bootloader is locked but USB debugging is ON. Also I checked google photos. Some photos are there but camera and whatsapp photos are not there. May I know any work around to get the data ?
vishalgole said:
Hi Guys, I have gone through your messages. In my case bootloader is locked but USB debugging is ON. Also I checked google photos. Some photos are there but camera and whatsapp photos are not there. May I know any work around to get the data ?
Click to expand...
Click to collapse
Drop down to the stock recovery mode and use adb to pull files to your PC. If you have TWRP recovery installed you can just use MTP to drag and drop files. Photos are located in /sdcard/DCIM/Camera. WhatsApp photos are in /sdcard/WhatsApp/Media.
I have exact same problem as OP and my phone is Locked and I don't remember enabling debugging mode. From reading replies I understand I can't get my data in internal storage. Now what should I do to make my phone boot-up. I don't need my data back. Also I'm confused about flashing Factory image vs flashing OTA. What does the two mean and what should I do?
v12xke said:
If your bootloader is locked and you don't have usb debugging enabled there is not much you can do. Have you logged into Google photos on your PC to verify your photos are not there? If your data/photos are not the issue and you just need your phone working again, there is another thread on how to do that (with a little luck).
Click to expand...
Click to collapse
Have you found a way to recover phone the phone from bootlooping. As i'm facing the similar problem, when I try to boot into recovery, it starts bootlooping, and I can't use that hairdryer method as there is no OS installed in my phone, and top of that, my bootloader locked too...
Shabbirkt said:
Have you found a way to recover phone the phone from bootlooping. As i'm facing the similar problem, when I try to boot into recovery, it starts bootlooping, and I can't use that hairdryer method as there is no OS installed in my phone, and top of that, my bootloader locked too...
Click to expand...
Click to collapse
Sorry, but if you have no OS, and bootloader locked, and bootlooping you are dead in the water. My phone was unlocked so I was able to use the 4-core method. If your new phone is a Google product, unlock the bootloader from day one.