Problems in new Marshmallow update in Z00LD ( ZE550KL) - Zenfone 2 Laser Q&A, Help & Troubleshooting

I am having problems after updating my zenfone 2 laser to Marshmallow
1) Gallary not showing pics ( It just show pics on first load after that no pics )
2) Not able to edit text files places in SD Card ( I am using ES file explorer ) .
If anyone has solution to above problem , Please help.
Otherwise I thought of downgrading the firmware to the older version,
I am having another issue while downgrading using ADB Sideload.
It shows me the error:
* cannot read 'UL-Z00L-WW-1.16.40.763-user.zip' *
Screenshots are attached for both the problems...

I'm not sure this will help you...
1) I'm not using stock gallery, not hating it, just don't feel like it, let's take what asus people usually say "make sure update to latest gallery app, and clear gallery data, is this problem still persist? ", or maybe you can check gallery "storage" permission? Is it allowed?
2) same as above, check storage permission,
About adb.. Yes, I can't sideload from recovery too, maybe because M? Don't know, at least we can flash from SD card
Sent from my ASUS_Z00RD using XDA Labs

testeraphy said:
I'm not sure this will help you...
1) I'm not using stock gallery, not hating it, just don't feel like it, let's take what asus people usually say "make sure update to latest gallery app, and clear gallery data, is this problem still persist? ", or maybe you can check gallery "storage" permission? Is it allowed?
2) same as above, check storage permission,
About adb.. Yes, I can't sideload from recovery too, maybe because M? Don't know, at least we can flash from SD card
Click to expand...
Click to collapse
Thanks for replying.
1)I was checking for gallary update everyday and just today I got the new update for Gallary, And the problem is solved I guess.
Which gallary app you use by the way.
2)And about the storage permission, es file explorer is allowed to edit files I have checked once again and attached screenshot also.

I'm using quickpic, they did give this app some "I'm not need this feature" thing, well whatever, we can disable those
I'm trying es explorer just now, and I can't save too, I'm a lazy guy, if that doesn't work, I blame the app... Wait till that app update, or just use another file manager
Sent from my ASUS_Z00RD using XDA Labs

I am also having gallery issue. My gallery app is already updated to the latest version still have the issue.
Sent from my ASUS_Z00LD using XDA-Developers mobile app

just do a wipe data/reset.

testeraphy said:
I'm using quickpic, they did give this app some "I'm not need this feature" thing, well whatever, we can disable those
I'm trying es explorer just now, and I can't save too, I'm a lazy guy, if that doesn't work, I blame the app... Wait till that app update, or just use another file manager
Sent from my ASUS_Z00RD using XDA Labs
Click to expand...
Click to collapse
Ok , Well I was also using the same app when Asus gallary was not working properly.
I am using FX explorer now, which is allowing me to edit files in sd card but everytime I save files it shows me error message : " SD card is mounted as read-only" though it saves the file successfully.

mithips said:
I am also having gallery issue. My gallery app is already updated to the latest version still have the issue.
Sent from my ASUS_Z00LD using XDA-Developers mobile app
Click to expand...
Click to collapse
What is the version of your gallary ?
Mine is 1.7.0.88_160620 and its working fine now..

Krishna_MDual said:
What is the version of your gallary ?
Mine is 1.7.0.88_160620 and its working fine now..
Click to expand...
Click to collapse
Mine is 1.7.0.88_160620. But still I am facing the issue.
Sent from my ASUS_Z00LD using XDA-Developers mobile app
---------- Post added at 06:54 PM ---------- Previous post was at 06:51 PM ----------
Mine is 1.7.0.88_160620. But still I am facing the issue.
Sent from my ASUS_Z00LD using XDA-Developers mobile app

@mithips were you able to solve this issue? I got the same problem after upgrading to marshmallow AND then doing a factory reset. Before the factory reset the gallery app was working fine, after that the gallery app doesnt show any photos, but the camera isn't working well at all as well, instagram app gets an error after taking a photo, can't play music, it just works for calling (at least!). But to solve one problem at a time, did you find a solution for your problem @mithips?
Thanks.

damianchito said:
@mithips were you able to solve this issue? I got the same problem after upgrading to marshmallow AND then doing a factory reset. Before the factory reset the gallery app was working fine, after that the gallery app doesnt show any photos, but the camera isn't working well at all as well, instagram app gets an error after taking a photo, can't play music, it just works for calling (at least!). But to solve one problem at a time, did you find a solution for your problem @mithips?
Thanks.
Click to expand...
Click to collapse
My issue got resolved after updating the gallery app and remove gallery data from the app. If you didn't format the phone after the update then do it first. If you have done that earlier then you can try to wipe cache parition.
Sent from my ASUS_Z00LD using XDA-Developers mobile app

Related

Gallery force closing

My gallery on my Droid X suddenly started force closing as soon as I try to open it. It did this once before for a few days and then just started working again on its own. It tries to open and then just closes. I tried restoring it through Titanium but that hasn't worked. Does anyone have any idea how to fix this? Or what is causing it? Other gallery apps from the Market work fine so I don't think it is the SD card.
Sent from my DROIDX using XDA App
scott4nola said:
My gallery on my Droid X suddenly started force closing as soon as I try to open it. It did this once before for a few days and then just started working again on its own. It tries to open and then just closes. I tried restoring it through Titanium but that hasn't worked. Does anyone have any idea how to fix this? Or what is causing it? Other gallery apps from the Market work fine so I don't think it is the SD card.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Try fixing permissions.
Try using the 3d gallery instead
How do I fix permissions? Yes I have been using other gallery apps but I was used to the stock gallery.
Sent from my DROIDX using XDA App
scott4nola said:
How do I fix permissions? Yes I have been using other gallery apps but I was used to the stock gallery.
Sent from my DROIDX using XDA App
Click to expand...
Click to collapse
Open up ROM manager and theres "Fix Permission" listed. Just click it and it will fix permissions. When it finishes a prompt will appear to reboot your phone.
I did the permission fix with ROM manager and that didn't work. Any more ideas?
Sent from my DROIDX using XDA App
Have you tried a factory reset? Just make sure you have your gmail and when the phone reboots put in your gmail and everything you had before will come back. I know a lot of times when stuff quits working you have a bad app download too. But try the factory reset first.
In your file explorer open the dcim folder. Check for any odd files (data) and delete them. Go to settings>apps and find gallery. Open here, clear data and cache & force close. Exit and reopen gallery from app drawer.
Sent from my DROID X in Western Illinois

Rooting and Titanium backup issues.

Just got the white variant yesterday, rooted using the toolkit in the Dev forum, also updated to 4.3 before that.
Bottom line is when I install titanium, I cant backup because I get a storage space error. I was able to backup once but then none of my apps stick, meaning no backups can be found even tho I just backed them up.
Lastly, I lost root after flashing Slim and Carbon. I have root with PA, though.
Thanks.
Sent from my Nexus 4 using xda app-developers app
stevew84 said:
Just got the white variant yesterday, rooted using the toolkit in the Dev forum, also updated to 4.3 before that.
Bottom line is when I install titanium, I cant backup because I get a storage space error. I was able to backup once but then none of my apps stick, meaning no backups can be found even tho I just backed them up.
Lastly, I lost root after flashing Slim and Carbon. I have root with PA, though.
Thanks.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Try changing backup storage location in titanium backup preferences. Hit detect, whole device, then try changing that. I have seen people say use the legacy location in 4.3, but I have had trouble with the storage error using that. Right now storage/emulated/0/TitaniumBackup is checked on mine.
Sent from my Nexus 4 using Tapatalk 4
This is what happens when I do that...
Sent from my Nexus 4 using xda app-developers app
Try the legacy location. Then hit use the current folder.
Sent from my Nexus 4 using Tapatalk 4
I can't do that, though. My screen shot shows that error when I hit the Detect button. Also, how do I get around the issue if Not enough space when trying to back up. I have the new pro version
Sent from my Nexus 4 using xda app-developers app
ok my friend couple questions what size is your phone and also do you have backups on there already. Was your backup from 4.2? I ask about that because file system changed and thats why you were instructed to try the other folder options. Now also are you properly rooted and using es file explorer or my favorite root explorer?
There are a few factors to figure out when resolving your issue but your question quite honestly is all over the forum and maybe a little searching may help you find your answer. If not post more here so we can figure it out...
playya said:
ok my friend couple questions what size is your phone and also do you have backups on there already. Was your backup from 4.2? I ask about that because file system changed and thats why you were instructed to try the other folder options. Now also are you properly rooted and using es file explorer or my favorite root explorer?
There are a few factors to figure out when resolving your issue but your question quite honestly is all over the forum and maybe a little searching may help you find your answer. If not post more here so we can figure it out...
Click to expand...
Click to collapse
Alright, my Nexus is the 16gb white version, a newer one because it has those two little bumps on the back to help against glass damage. Also I updated officially to 4.3...THEN rooted, flashed TWRP 2.6.3.0, flashed PA and installed a handful of apps, including ES EXPLORER. I had a previous version of Titanium Pro, which wouldn't let me backup (got the error stating storage capacity), I tried to choose a different backup location and selected "Whole Device", then immediately get the "no back up folder" error.
I then went to the play store, installed the newest trial version of Titanium...and I WAS able to backup, but as soon as I would restart my phone, the backups would disappear. BUT they backups are still stored in my ES explorer in a default folder: /storage/Titanium/Backups (the text may not be exact but the location is right).
So bottom line is that I can't access the folder which holds my backups...thru Titanium. I can see them when I open ES, though.
Here is a screenshot of my TB folder and showing how much space I have can you do the same
Sent from my Nexus 4 using Tapatalk 4
playya said:
Here is a screenshot of my TB folder and showing how much space I have can you do the sameView attachment 2289697
Sent from my Nexus 4 using Tapatalk 4
Click to expand...
Click to collapse
My device is brand new, I have like 12gb left on my phone, so the storage problems is an error.
May I suggest you backing up that folder and doing a complete wipe of your phone but make sure you can transfer a Rom over if needed
Sent from my Nexus 4 using Tapatalk 4
---------- Post added at 09:07 PM ---------- Previous post was at 09:06 PM ----------
If changing folders does not work and you googled your problem you may have to start o we with a clean device
Sent from my Nexus 4 using Tapatalk 4
Is USB debugging on ?
sent from my Darkside of Nexus 4
xanthrax said:
Is USB debugging on ?
sent from my Darkside of Nexus 4
Click to expand...
Click to collapse
Yes, tried off too, look at these.
I am by no means a noob, but this one has really got me.
Sent from my Nexus 4 using xda app-developers app
You shouldn't try off...
Anyway , uninstall it delete its cache and data , flash the latest superSU , reinstall , be sure USB debugging is on , detect and choose legacy folder , if no backup folder detected do a small one , retry to detect and chose legacy , use current location
sent from my Darkside of Nexus 4
stevew84 said:
My device is brand new, I have like 12gb left on my phone, so the storage problems is an error.
Click to expand...
Click to collapse
look through here http://forum.xda-developers.com/showthread.php?t=2201604
xanthrax said:
You shouldn't try off...
Anyway , uninstall it delete its cache and data , flash the latest superSU , reinstall , be sure USB debugging is on , detect and choose legacy folder , if no backup folder detected do a small one , retry to detect and chose legacy , use current location
sent from my Darkside of Nexus 4
Click to expand...
Click to collapse
and if I still can't even view the folders to choose from when I click on "whole device"? Because that's what happens...anyway I'll try right now.
EDIT: No dice.
stevew84 said:
EDIT: No dice.
Click to expand...
Click to collapse
What about the backup ? Did it worked ?
sent from my Darkside of Nexus 4
xanthrax said:
What about the backup ? Did it worked ?
sent from my Darkside of Nexus 4
Click to expand...
Click to collapse
This is weird, I can back up all of the apps I have installed at the moment, and I can restore those apps...BUT I cannot restore the apps I've backed up previously. But I can now change to the Legacy folder..
stevew84 said:
This is weird, I can back up all of the apps I have installed at the moment, and I can restore those apps...BUT I cannot restore the apps I've backed up previously. But I can now change to the Legacy folder..
Click to expand...
Click to collapse
So , is fine now ...
And you can restore as well ...
If so , edit the thread name adding "solved "
sent from my Darkside of Nexus 4
i have exact same problem, changed location for tb but still no go, have u find fix?
Jon Bon Jovica said:
i have exact same problem, changed location for tb but still no go, have u find fix?
Click to expand...
Click to collapse
No go what ?
Did you flash superSU ?
sent from my Darkside of Nexus 4

[Q] Gallery problem here[Plz help]

From quite a few months none of my gallery app are working properly.I cant see the image previews..tried re-flashing ROM changing the ROM but nothing worked.But i can see the images on clicking them.i also tried deleting the thumbnails file and allowed the gallery app to recreate it but still no solution.....any help will be great.
smith44 said:
From quite a few months none of my gallery app are working properly.I cant see the image previews..tried re-flashing ROM changing the ROM but nothing worked.But i can see the images on clicking them.i also tried deleting the thumbnails file and allowed the gallery app to recreate it but still no solution.....any help will be great.
Click to expand...
Click to collapse
Try alternative gallery app like QuickPic.
Sent from my Xperia E1 dual using Tapatalk
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Tried all gallery app none works all have the same problem
smith44 said:
From quite a few months none of my gallery app are working properly.I cant see the image previews..tried re-flashing ROM changing the ROM but nothing worked.But i can see the images on clicking them.i also tried deleting the thumbnails file and allowed the gallery app to recreate it but still no solution.....any help will be great.
Click to expand...
Click to collapse
Try fish bowl gallery or u gallery
Sent from my GT-S5360 using Tapatalk 2
You tried reflashing stock firmware via Odin?
Sent From My Samsung Galaxy Y s5360
Yes, the best alternative is the QuickPic, in my opinion, is better than the default app.
Try rebuild the cached pics by opening the settings menu, going into Applications->Manage Apps->go under All Apps and look for the Gallery app.
Clear Cache and Clear Data and Force stop.
Flash stock rom via odin.. then do a clean install of your rom. And see if the problem still persist..
flash the stock rom by odin .... then wipe data and cache open phone wipe data and cache from gallery ... REBOOT!
It must be donE

Losing applications old and new

Plz need some help. Done a nandroid restore and tried a tb restore but still getting the same problem. Applicstions are disapearing and where the app icon was its still thier but in grey. When i click on it, it opens the play store to reinstall the app. Even when i check using root browser or my files it shows the app is still installed. Even if i redownload these apps after a reboot or exiting out of a app it happens again??? The icon for the app is grey and if i click it opens play store to reinstall. Now my biggest problem its starting to do it to newly installed apps. I purchase alot of apps and never has it asked me to repay but i just dont know whats going on. Its a pain everytome i want to use a certain app i must reinstall it. Can anybody plz shed some light on yhis problem or is anybody experianceing the same problem. Plzzzzzz help???????
Sent from my SM-N9005 using XDA Premium 4 mobile app
If you had sd card and it was going bad, then I could imagine apps that install partially to sd card get corrupted and stop working. There should be
LOST DIR folder, if anything is there, those are lost and later recovered file fragments. You would need at least reformat the card, possibly replace it. If that's not the case then I have no idea.
Yes my external sd is corrupt. Cant add or delete anything from it. I contacted sandisk and they will replace it in a weeks time. So that must be the problem then?
Sent from my SM-N9005 using XDA Premium 4 mobile app

photos/videos don't show in gallery app or backup

Hi guys
I've just moved on to lollipop and have noticed an issue with photos and videos after they have been taken .
Basically what happens is the phone wont -
Show you the picture from the preview button
Show in the gallery but can be viewed via a file manager
They also do not get backed up to one drive or Google drive
Anything I can do short of re flashing the rom ?
richie1888 said:
Hi guys
I've just moved on to lollipop and have noticed an issue with photos and videos after they have been taken .
Basically what happens is the phone wont -
Show you the picture from the preview button
Show in the gallery but can be viewed via a file manager
They also do not get backed up to one drive or Google drive
Anything I can do short of re flashing the rom ?
Click to expand...
Click to collapse
Backup all your internal data and factory reset your device
Sounds like an issue with Mediaserver or Indexing.
Is there .nomedia file in the main directory or the image directory?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
ShadowLea said:
Sounds like an issue with Mediaserver or Indexing.
Is there .nomedia file in the main directory or the image directory?
Sent From My Samsung Galaxy Note 3 N9005 Using Tapatalk
Click to expand...
Click to collapse
Not than I can see. It doesn't work on either the sd card or internal storage.
Joku1981 said:
Backup all your internal data and factory reset your device
Click to expand...
Click to collapse
No way to resolve it without a re flash ?
Try downloading an app from playstore like rescanmedia or similar.
cryostasis25 said:
Try downloading an app from playstore like rescanmedia or similar.
Click to expand...
Click to collapse
Crashes as soon as I open it .
It's looking more and more like a re flash right ?
tried a reflash and it still has the same issue.
Got this working I cleared the cache and data of the media storage process and all seems to be good.
Thanks for responding guys.

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