Issues with constant email re-syncing with stock mail app - Galaxy Note 4 Q&A, Help & Troubleshooting

Hi all,
I have the Samsung Galaxy Note 4 (SM-N910C) on version 5.1.1
I'm not sure when I first noticed this, but my phone seems to be constantly re-syncing emails and ramping up to thousands of unread emails, notifying me (there are no new emails) then on next sync, they all go back down again to the correct 'unread' emails.
Then randomly (more noticeable if I force a manual sync) it ramps back up again to thousands of unread emails (not correct) and if I force another manual sync, it drops back down again to the same number of correct unread emails...
Not only is this eating through my data, but also through my battery and more annoying, I keep on getting notified of new emails that I don't have!
I have over mail 10 accounts set up on my phone and this happens to most of them, some times all of them, some times just one of them, it seems completely random.
The accounts are all set up as POP/SMTP not IMAP and I am using the stock email app.
Whether relevant or not, it also notifies me of new emails during the night when sync is off, which is probably the most annoying part of this. I have done a factory reset and the issue persists.
Any ideas?
Thanks in advance.

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google mail app mailsend issue

Anyone having send/recieve issues with the gmail app?
I just tried sending a bunch of photos to a seperate account and recieved the message twice, but sending through the android email app over IMAP seems to send normally.
Can't for the life of me see what the problem is.
Hi, I just got my Magic a couple of days ago and I have noticed issues with google mail.
A couple of times now I have checked the mail through the google mail icon on my phone and it has shown Inbox (1) but just doesn't download the message to my phone.
I have tried sync'ing it but it just takes forever to come down. No issues with signal at the time so not really sure what is wrong. One time the email did turn up after I manually sync'ed about 5 times and the other time I logged onto my google mail via the browser rather then the app and read the email, (that email never did arrive on my phone!?)
Hopefully some kind email genius will come along and help us both ;0)
Well I've noticed after setting the email account up through the android app that gmail seems to sync properly now and notify about new mails, though I haven't gotten around to testing if the send is working properly or not on the gmail app.
Incidentally I also switched down to 2G to save battery, but I don't think that'd have an impact...

Gmail activesync slow

Can anyone help me out. I seem to be getting my messages around 7 to 10 minutes from the time it hits my desktop. I have set the settings to As items arrive on both peak and off peak and set that MON through to Sun.
Secondly as soon as I send an email from the phone it sends a copy to my inbox and cant seem to turn that off.
In Google Mail, I have Imap enabled but POP3 turned off.
Thanks for the help guys.
Just trying to prop this to top to see if anyone has a tip or two :-(
Got the same problem. Found a solution? Anyone else?
For the copy to inbox issue, check that you choose "Reply" and not "Reply all"
I've come to the conclusion that ActiveSync to Google services is not worth the hassle.
Four main reasons mobile GMail is a "fail" for me:
1/ Receiving ActiveSync messages is no-where NEAR real-time.
Example, I sent my GMail account a message 45mins ago. I can see it in my GMail inbox, but even though my activesync status shows as "connected" it's yet to appear on my phone.
Edit: OK, I just qualified my testing - msgs sent to GMail are near-instant. Messages sent to my pop3 account, which gmail checks, take considerable time to come through.
2/ Syncing existing Calendar appointments SPAMS all meeting attendees!
Example, I synced my phone calendar to gmail via ActiveSync, and gmail decided that it should send out a NEW meeting invitation to all recipients of every past & future appointment I'd ever *accepted*.
Old appointments like the 2009 Company Christmas Party were re-sent to everyone in the company from my GMail account!
I was not a popular boy.
3/ Sync'd Contact photos are very poor quality. Try it!
The online photo is extremely bad quality compared to the original in your phone. This becomes even more of an issue if you wipe your phone and re-download them from google. You've now just lost your original HQ photo.
4/ With Gmail set as an activesync connection, you're unable to change your reply-to address. You're forced to send as your gmail.com account.
With regular POP/SMTP, you can "send-as" any address you want. Gmail is not my primary email address, and I don't want people replying to it.
So for me, I've reverted to POP/SMTP for emails (send/receive every 10mins), and the MS My Phone service for backing up contacts, calendar, etc.
Phrak said:
1/ Receiving ActiveSync messages is no-where NEAR real-time.
Click to expand...
Click to collapse
In all fairness, Gmail had some pretty serious outages the last couple of days. If the email has been even slower lately, that's probably why.
That said, I found the Gmail Activesync solution pretty unreliable as well.
http://forum.xda-developers.com/showthread.php?t=626461&highlight=telstra+email+sync&page=2
Dont know whether anything in this will help?? I'm not using Gmail .. sorry
I don't have a problem using Google Sync. It's pretty instantaneous (almost on par with Blackberry). Just make sure you've set Activesync to receive items as soon as they arrive on both peak and off peak times (or set whatever interval you're comfortable with).
Yes. My only gripe is with the crap contact photos that are resynced back to the phone. GRRR!!
Works fine for me most of the time, but apparently for the past 15h or so it keeps failing, wanting me to resync everything every 20mins saying the Exchange server had a problem and not giving me all elememts that should be there.
hmm.. got no problem in the last 24h..
someone response in the pict of me and my wifey, we both got the notification almost the same time.. (my wife's using Blackberry)
While trying to find a solution to my unrelated mail problem I came across this .... http://forum.xda-developers.com/showthread.php?t=584167
i don't think ActiveSync is as reliable (at least for gmail) on Windows Mobile as it is for iPhone. I have both set up to push all day and without fail the iPhone gets my mail first. sometimes it can take up to ten minutes for mail to arrive on my HD2. I even don't always get it when I push send/receive. This problem has continued for weeks, regardless of whether I use a stock or custom ROM
Another annoyance I'm having lately is that even though my phone is set to retrieve ALL mail I'm only getting mail from as far back as february. this is also happening on my iPhone and had been an issue for weeks now. Anyone know what might be the cause???
Maybe your mail from before Feb is not in yout "Inbox" anymore, but archived (visible in "All mail")?
Hello
I have the same problem. The service is quite slow. My friend has Iphone and is arrives in 5 seconds.
I also hate the low res contact pics that get sync'd, have not been able to figure out why yet.
thats weird, i just set up push gmail today, and i receive emails at the EXACT same time as my desktop google talk... that is, around 2-3 seconds after emailing myself from another account
I was just setting up the google sync on my phone but I was unable to "check mark" the calendar and contacts, is that because I didnt set this up on the computer? I keep seeing people say active sync so I guess I have to do this on the computer?
Sorry for bringing an old thread up, just playing with my HD2 and thought I would use the search box and see if anyone had some answers..
Thanks
Kyle
Phrak said:
2/ Syncing existing Calendar appointments SPAMS all meeting attendees!
Example, I synced my phone calendar to gmail via ActiveSync, and gmail decided that it should send out a NEW meeting invitation to all recipients of every past & future appointment I'd ever *accepted*.
Old appointments like the 2009 Company Christmas Party were re-sent to everyone in the company from my GMail account!
I was not a popular boy.
Click to expand...
Click to collapse
How do you retract the invites emails from gmail??
oh dear, you too?
AFAIK, you can't recall or retract messages sent from GMail.
Fortunately I am an Exchange Admin for my company, and used the ExMerge tool to sweep everyone's mailboxes & calendars to *move* to PST any messages received during that finite time window starting with "Invitation: " (I think it was).
Unfortunately ExMerge can't sweep based on the sender.

Why does my mailbox (Gmail) keep emptying itself.

Did not find anything in a search. It seems like every couple of days or so my inbox purges itself of everything but new mail. The messages are still in my inbox on the pc, just not the phone. I am sure this is a setting I am missing, but where is it? Thanks in advance for any advice offered.
Have you checked how many day's mail you are downloading? The default is 3 days and messages older than this will be deleted from your phone.
make sure you are using imap gmail.
if you are using pop3 it will do that. And also check that you have imap service on from gmail website. and like ^^ said make sure you have it set for more days.
By default mine deletes off the phone once it's checked on the PC.
I've been having trouble with gMail for a while now anyway. I use its Exchange feature to deliver PUSH e-mail, as it arrives. The server seems to disappear regularly and, when it returns, messages are deleted from my phone in chunks. Sometimes, it seems as though one message in particular blocks the account from receiving more for a while, then, suddenly, a batch will arrive. I wonder if this strange behaviour also shows itself with straightforward POP and IMAP accounts.

[Q] Strange e-mail/message behaviors

OK, had the S4A for about a week. Lots to like coming from my S2, but a few niggling things that irk me.The main one is the e-mail app notifications. I had the combined Inbox on my S2, but all it ever showed me on the widget was when there were new e-mails. For some reason, the S4A also combines the new text messages count into the e-mail widget icon making it look as if there are new e-mails. Even if I read the text messages they still pop up in the widget count until I also delete them through the e-mail app. This is annoying as hell, obviously. Is there any way to turn this behavior off? I only want to see a message count on the e-mail widget for actual e-mails. What's the point of having messages show up in the e-mail app? I can't do anything but read and delete them (doesn't delete the actual message, just its appearance in the e-mail app). I still have to go to the messaging app to reply, forward, etc.
The other problem is the e-mail app itself. I have Push turned off and one of my accounts set to manual retrieval. Still, it downloads e-mail without me doing anything. I have to turn off sync completely to stop it, which is a pain as I have to remember to turn it on to retrieve e-mails and then it gets everything going back 24 hours (minimum setting) whether it is new or not. This using an Outlook account. If e-mail retrieval is set to manual why would the phone retrieve e-mails as if set to push? It should do nothing regardless of whether sync is on or not. That's how it worked on my S2.
TIA
Nothing? Could someone just verify that this is the way their S4A works, as well? It just makes no sense to me why it does this.

[Q] Stock Email App: set to manual sync, still pushing

Hi,
I'm pretty sure the stock email app is syncing through push, altough it's set to check mails only every hour. Mails are received on my phone even before they show up in Outlook.
Is it just imagination? BBS shows more alarms for the email app than needed for syncing my 3 accounts once an hour. I've noticed this behaviour since many wipes, using different gapps.

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