Is my phone done for? (Cant bot/charge/enter download mode/no response) - Galaxy S 4 Q&A, Help & Troubleshooting

So few days ago my phone suddenly turned off and kept rebotting itself (It would reach the samsung galaxy logo and then turn off). I thought it was a battery issue so I removed it for 30mins and tried again, worked fine for an hour then problem started again. I left it over night to charge in the wall socket incase.
Same issue next morning and no solution.
I replaced the battery with a friends and the same issue happened on my phone (i used my battery on his and it works fine on his) so I removed the issue of battery itself.
That evening the phone then just stopped responding at all. It would not respond to pressing the power button (no load, no vibration).
Tried entering download mode using vol down + home + power. Nothing. (So cant use Odin)
Tried entering recovery mode using vol up + power. Nothing
Tried hard reset using vol up + power + home. Nothing.
(All the steps I used a fully charged battery from another s4 phone and removed/re-entered before trying again)
So I check online and notice some people having issues with power button, but even if that is the case - wouldn't my phone still charge? I dont even get the battery chargning icon on the screen when plugged in either PC or wall socket.
I opened it up and changed the motherboard with another samsung s4 and my original problem mobo still does not load on the new s4. (My new mobo worked on the old device though).
The ONLY response I got was when I used my original mobo on new s4 device and plugged it into PC, it popped connect and then disconnect sound and thats it (doesnt recognize usb port).
What are my options apart from getting another motherboard or going to a shop for a JTAG repair? I was contemplating just removing the power button and seeing if that helps in getting a charge response lol

Well your power button is broken for sure. Replace it and then test it.

Lennyz1988 said:
Well your power button is broken for sure. Replace it and then test it.
Click to expand...
Click to collapse
Wouldn't the phone still recognize charging even if the power button is faulty?

penguness said:
Wouldn't the phone still recognize charging even if the power button is faulty?
Click to expand...
Click to collapse
It always takes a few seconds before it starts to charge. So maybe the device reboots before reaching the charging phase. I'm guessing though. But since your problems started with power button issues it would be the logic place to start.
The part only costs a few dollars.

Well I'm exactly in the same situation as you, since this morning on a i9505 running JFLTPE-GPE 5.0 ROM. The screen appears for 1 second or 2 (Samsung logo) then it powers off . I need to remove the battery to try something else.
Same behaviour, even for recovery mode, so Odin is not an option.
I thought that changing some kernel settings have caused that, but as I just put them back to default values, it should not happen.
I didn't have some power button issues, it was just powered off at my wake up this morning. In your case, does your phone vibrate and power up instantly when you put the battery ? That's the case for me, but it should not be the normal.

My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.

Calicodesiles said:
My problem is actually solved : indeed, it was the power button. I removed all the screws and played a little with this power button (air dust, etc...), enough to make it start correctly !
I managed to do some backups, and now I hope that it won't break again.
Click to expand...
Click to collapse
Yeah, that happened before (automatically powering up, vibrating, going to samsung logo and then shutting down and doing it again until I removed battery - putting the battery back in with start it up without pressing the power button).
When it was in that phase, the one thing that did work was doing a soft reset (home+power+down vol, and then holding just power) - however that only worked for like an hour before it went back to the restart phase.
However now it doesn't respond to anything at all. (Any kind of response I got was when I put that mobo in another s4 and plugged in usb, which just gave a connected/disconnect sound on w7, no life on the phone itself).
Be very careful as to what you do, I suggest you do NOT leave the battery on it and charge it (which was the last thing I did before it went unresponsive) - my guess is phone went haywire trying to turn on/off continously.

Related

[Q] Potential brick? Device not powering on

Hi all, i have a ZTE blade which i have rooted and flashed CM 7.0 successfully without upgrading the radio to GEN2. I've done this and much more without problems, however today for some reason the phone isnt even powering on. The only thing i did before was installing theft aware 2.0. Note that i dont have a SIM card inserted so it's unlikely that someone have sent a command that turned the phone into a... vegetable.
I tried removing the battery and trying to turn it on, nothing. I tried connecting it to the USB power charger without a battery, still nothing. This phone is supposed to be a birthday gift for my friends 30th birthday, so i'd really appriciate help getting it back to life.
Thanks in advance
EDIT: I've tried the following: with ADB devices the phone dosen't show up.
Trying entering field test mode with VOLUME DOWN + POWER key does not do anything. same result with VOLUME UP + POWER.
Tried different USB cords without success.
Have you tried holding volume up & down together along with the power button. Make sure you have the usb cable connected from the phone to a pc. So long as you have the zte drivers, it should show up in DFU mode in device manager (from what I remember).
I think from there you can flash recovery using fastboot again.
I tried that, nothing happens. Thing is, the phone dosen't give any kind of life signal at all, not even the button backlights turns on during charging. Could it be that it suffers from a hardware defect? Or is there more things i can try?
Yeah sounds like you may have a hardware issue; especially if none of the LEDs flicker on when trying the above.
hmm, ....out of ideas for now fella.
Any news on this?
I am having the exact issue, phone is like a real brick:
- Won't do anything when trying to press power and/or any other buttons one by one or at the same time
- Won't do anything with or without battery
- Won't do anything when pluging it to the USB/Charger, not even a led response
- I've tried with and without sim, with and without sd card, trie everything and still nothing, seems complketely without any kind of life inside. The only thing it does is get heat when you put it to charge with battery
I had it with cyanogen 7, max overclock to 710mhz, min arround 200, and it happened (turned off) 5 minutes after I installed Launcher Pro...
Any ideas?
Gotnov said:
Any news on this?
I am having the exact issue, phone is like a real brick:
- Won't do anything when trying to press power and/or any other buttons one by one or at the same time
- Won't do anything with or without battery
- Won't do anything when pluging it to the USB/Charger, not even a led response
- I've tried with and without sim, with and without sd card, trie everything and still nothing, seems complketely without any kind of life inside. The only thing it does is get heat when you put it to charge with battery
I had it with cyanogen 7, max overclock to 710mhz, min arround 200, and it happened (turned off) 5 minutes after I installed Launcher Pro...
Any ideas?
Click to expand...
Click to collapse
I actually gave up and sent it in for service which returned me a brand new one. I suspect that ZTE dosen't have much of quality controls since a friend also suffered a case of "true-death" on her unmodified ZTE blade...
Similar issue here. If I press the power button (with or without any combination of other buttons) it just vibrates - no lights, display or sound. Doesn't power on so no fastboot/adb etc. Same behaviour with battery, charger, or both. If I hold the power button the vibration sort of pulses, a vibration every 0.75 seconds or so. I recently opened it up to get dust out from behind the screen, so no warranty :-(
Will ask at the shop what the options are for maybe paying for a repair..
richardkemp said:
Similar issue here. If I press the power button (with or without any combination of other buttons) it just vibrates - no lights, display or sound. Doesn't power on so no fastboot/adb etc. Same behaviour with battery, charger, or both. If I hold the power button the vibration sort of pulses, a vibration every 0.75 seconds or so. I recently opened it up to get dust out from behind the screen, so no warranty :-(
Will ask at the shop what the options are for maybe paying for a repair..
Click to expand...
Click to collapse
Your issue is different than the one i had, you phone is at least being powered on since its vibrating.
Most likely you broke when you opened it or you simply didn't reassemble it correctly - if i were you i'd do it again and check that all the connectors are connected.
If its a software issue, you can always try TPT - total phone transfer. google it, i read it but didnt try it myself so i cant vouch for how it works.

[Q] Sprint Galaxy S5 Not Powering On

Can someone please give me some advice on what to do. My phone is less than 3 months old and will not power on. It doesn't do anything, not even the vibration it usually does. I've tried plugging it into the charger but it doesn't even have the charging light on. It was working fine and just stopped. I pulled the battery out and put it back in but nothing it working. If If anyone has any suggestions, I would be very grateful! Thanks!!!
what were you doing at the time
What were you doing at the time the phone stopped working? Did you try charging the battery on an external charger?
As the poster above suggested, what were you doing recently? We are looking for clues as to what happened? Did you yank on the power cord, drop the phone, et cetera?
Make sure that your battery isn't in backwards in the phone and try using a different cable to charge the phone. If it still doesn't charge, then borrow a friends external charger.. or even the (charged) battery out of their S5 for a few seconds to see if your phone will turn on. We're trying to differentiate between a dead battery and all other problems.
If you still have no luck, then remove the battery for ten seconds, then replace (the presumably charged) battery in your phone. Then press and hold the volume down key. Then also press and hold the home key, then the power key. After about five seconds, you should see the phone start to the "download screen". If so, post here for further guidance.
If you phone is non responsive to a borrowed battery and the download mode described above, then you should seek warranty service with your carrier. A three month old phone should still be under warranty.
.
goddie392 said:
What were you doing at the time the phone stopped working? Did you try charging the battery on an external charger?
Click to expand...
Click to collapse
I was talking on it and hung up. Then, I tried to use it about 5 mins later and it wouldnt turn back on. What do you mean by "external charger"?? Sry, I'm not very tech savy lol! The only charger I have is the one that came with my phone. Thank you for replying! ☺
fffft said:
As the poster above suggested, what were you doing recently? We are looking for clues as to what happened? Did you yank on the power cord, drop the phone, et cetera?
Make sure that your battery isn't in backwards in the phone and try using a different cable to charge the phone. If it still doesn't charge, then borrow a friends external charger.. or even the (charged) battery out of their S5 for a few seconds to see if your phone will turn on. We're trying to differentiate between a dead battery and all other problems.
If you still have no luck, then remove the battery for ten seconds, then replace (the presumably charged) battery in your phone. Then press and hold the volume down key. Then also press and hold the home key, then the power key. After about five seconds, you should see the phone start to the "download screen". If so, post here for further guidance.
If you phone is non responsive to a borrowed battery and the download mode described above, then you should seek warranty service with your carrier. A three month old phone should still be under warranty.
.
Click to expand...
Click to collapse
My battery was charged in the 70% and I also used my husbands battery (we have the same phone) but that didnt work either. I'm going to try your other suggestion. Thanks!
melissadf79 said:
My battery was charged in the 70% and I also used my husbands battery (we have the same phone) but that didnt work either. I'm going to try your other suggestion. Thanks!
Click to expand...
Click to collapse
Can you get into recovery ( volume up + menu +power button) or download mode (volume down + menu + power button)?
You may read this article http://www.technobezz.com/samsung-galaxy-s5-not-charging/, hope it helps.
I tried the volume down + home + power and it didn't work. I'm not sure what to do. I don't want to make a trip to the store but it's looking like I'm going to have to.
melissadf79 said:
I tried the volume down + home + power and it didn't work. I'm not sure what to do. I don't want to make a trip to the store but it's looking like I'm going to have to.
Click to expand...
Click to collapse
It may well be an electrical hardware issue, it doesn`t look like a software problem to me. Good luck and i hope its fixed soon
melissadf79 said:
I tried the volume down + home + power and it didn't work. I'm not sure what to do. I don't want to make a trip to the store but it's looking like I'm going to have to.
Click to expand...
Click to collapse
It is looking like a hardware issue. If you are positive that the battery is charged.. i.e. if the battery turns your husband's phone on, then we ask what is different about your phone? Most software issues would be bypassed by starting a phone in download mode, which is why I asked you to try that.
Have a quick look at the battery "fingers" or pins on your phone. Those are the gold or silver coloured pins that line up with the gold or silver tabs on the end of your battery. Do they all appear to be the same? There isn't one that is bent out of alignment or shorter than the others where it might not be making contact with the battery?
And why not try one more test? See if the phone will start up in "recovery mode" this time.
Pull the battery out of the phone for ten seconds. Then replace it. Now in order.. press and hold the volume up button, then press and hold the home button as well. And last, press and hold the power button. Continue holding all three for ten seconds or until you see the phone screen turn on.
If that still doesn't work, my best guess is that you may have accidentally banged and damaged the power button. If it was me.. I'd try pressing really hard and wiggling the power button for a few seconds to see if you can cajole the phone to power on at least once and confirm the problem.
But that is about all that we can do. If you can't get the phone to power up with a known good battery.. then th store needs to check it with test equipment to narrow down what the hardware fault is.
.

[Q] My Aquos Crystal appears to be bricked after complete discharge

Hey everyone,
I don't know what happened wrong with my interaction with AQUOS, but the phone appears to be bricked.
Here's what happened.
Bought my phone from Boost, successfully switched carrier to Ting
Have been using the phone for more than a month without any problems at all
Yesterday, I left the phone without charging and it fully discharged
I plugged it to charge and came back to turn it on after a few hours later. This is when I noticed it wouldn't turn on.
I tried a couple things: holding the power button for a long time, and a hard reset (volume down button + power button). But the results were the same.
The screen doesn't turn on. While holding the power button or power + volume button, the only feedback from the phone is a series of prolonged vibrations (~10 seconds) separated by a brief pause (~1 second).
Have anyone experienced this problem?
Any advice/insight into this problem would be greatly appreciated.
I've had similiar issues with tablets where it completely drained and wouldn't charge via USB. At most it'd just give off a single vibrate and then die before even flicking on the screen. Try this, plug a USB cable in for a full 24hours before you hit the power button. Then give it a try. If it pops on to the screen where its charging after that let it get a full charge before fully powering on. Hope this helps and also hope its not due to the switch to ting.
Best of luck
PHONE OFF
This could be due to a bad usb connection. some usb when broke will actually discharge your phone or tablet so try to use a different usb. PLZ POST BACK IF THAT DIDNT WORK I HAVE MORE SOLUTIONS

S4 i9500 dead without reason

Dad's S4 i9500 suddenly died.
Won't turn on at all. No recovery mode, nothing.
No damage, phone is immaculate.
Was not dropped, nothing.
Phone will not charge and screen that shows charge when charging shows nothing.
Any ideas, anyone?
kez3 said:
Dad's S4 i9500 suddenly died.
Won't turn on at all. No recovery mode, nothing.
No damage, phone is immaculate.
Was not dropped, nothing.
Phone will not charge and screen that shows charge when charging shows nothing.
Any ideas, anyone?
Click to expand...
Click to collapse
Double check your power supply and your usb cable. Probably the battery is totally empty and will not been charged...
I keep a few spare batteries on me that are always fully charged. We have tried a couple of those in Dad's phone, then put them in my phone to check they had charge. They had 100% charge.
The phone was still 100% dead with the 100% charge batteries in them.
I have replaced the charging port ribbon last night in case this was causing a short.
The new ribbon made no difference; still 100% dead. Nothing at all. No sign of life at all.
I'm thinking the on/off button or the power IC.
Of course it may be something else.
Your thoughts?
Thanks
It can be the power button has gone faulty it happened to me before try smacking the power button couple of times to see if it makes any difference i pushed mine against a desk a couple of times and it worked after that i installed a shake lock app so i don't need to press the power button anymore unless i need to turn on/off the device.
#Runn3r said:
It can be the power button has gone faulty it happened to me before try smacking the power button couple of times to see if it makes any difference i pushed mine against a desk a couple of times and it worked after that i installed a shake lock app so i don't need to press the power button anymore unless i need to turn on/off the device.
Click to expand...
Click to collapse
I put a ohm meter across the on/ off switch this evening.
I get infinite resistance when it is not pressed, and finite/ no resistance when button is pushed.
So the switch is working perfectly and it's definitely not the on/off switch.
Any other ideas?
guess your motherboard is x_x then
Yes seems to be the board.
What's the best way to work out what's wrong with it/ get it fixed.
Anyone know the most likely cause/ who does, or how to do such trouble shooting analysis.

Black Screen Unresponsive

I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
can you boot to recovery or fastboot?
what button combinations u tested?
Geeks Empire said:
can you boot to recovery or fastboot?
what button combinations u tested?
Click to expand...
Click to collapse
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Firegrill said:
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Click to expand...
Click to collapse
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Geeks Empire said:
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Click to expand...
Click to collapse
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Firegrill said:
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Click to expand...
Click to collapse
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
bingnune said:
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
Click to expand...
Click to collapse
Lol disabling the bixby button in software does not mean you can't trigger download mode. That level of software has no idea what packages you disabled ?
Did you have Substratum themes applied before updating?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
Happened with me last night, bunch of updates and then black. I was gonna send to warranty, then someone told me Power + Bixby + Vl down and it worked. How can I find out what did it
When I called Samsung, they were clueless how to get it started again as we walked through all the button combinations they had. It was fully charged when it stopped working, both times. The second time it took me a few days of trying on my own, calling, Samsung and then going into their repair store.
They took it back to work on it after I explained what was going on. He tried several things and came out and told me it may need a replacement but wanted to try one more thing. Hours later, he came back and said he hooked it up to a charger and it had been dead. Once it started charging, it showed the green battery, lightning bolt and blinking circle. It still didn't start normally, but the three button combo worked at around 20%. I'm not sure if he tried before that, but it came back on.
I've discovered that my handset is extremely sensitive to cold temperatures and shuts down. I'm in the Midwest and have been working outside in a tent like structure. I listen to music, books, or podcasts while I'm working. Many times, I will put my phone on a shelf while charging but still listening. The phone shuts off and first I have to wait for it to warm up, then it has to drain the fully charged battery, and then I start charging it again. After the first time on my own, I did the button combo right after it started taking a charge and it worked.
I'm not sure if a replacement phone is the way to go, because if this is common on the S8, I might end up with another dud that would just frustrate me more. I like the phone, but this quirk is annoying.
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
S8 Black Screen
Is the green light staying on? This happened to me on one of the many shut down times I experienced. I think I narrowed it down to my phone not liking cold temperatures, but I don't know if that is your phone's issue. It hasn't happened since last winter, so I haven't needed to do any of this for quite some time, but I'm trying to remember all of the steps I took.
I'm gonna suggest getting the battery drained back down to zero. In order to drain the battery when it's black screened, I kept trying all the button combos repeatedly for, it seems like, maybe three or more days... I couldn't tell if it was dead on several of the occasions, but when I had an indication light, it went off after days of doing any and all button combos, just to drain what battery I could.
Once you do that, while keeping it out of any extreme temps, (if there have been any) then plug in the adapter that came with it, using a good quality USB-C cord and charge it again and see if the charging screen comes up. (The Fast Adapter Charger that connects with USB 3.o is the best to use. Samsung wanted me to use the original cord, but I have no idea where that is! I just used a good quality cord.)
If that doesn't do the trick, then it's not the same issue I had, and I wish you luck on finding out and getting it fixed! Don't forget to update the site for others to find out if your tricks work... (You can still try this, but it may be just to rule it out as a possibility.) Try draining it more than you first did, and then plug it in again to see if it takes a change.
If it is taking a charge again after draining and plugging in your power cord, wait until you get back up to at least 20% and then try the three button start (Bixby / Power / Volume Up at the same time) and make sure you hold them for up to 30 seconds or until it kicks on. One time, I think I held it for almost a full minute. But it did take the change, restarted on the three button combo restart, and didn't have any new issues from its down time.
If this works for you, come back and tell us! If not, come back and report what you try and what the results are.
I really hope that helps! Good luck!
bingnune
S8 with OtterBox case (and screen protector back in the box. It just interfered with my phone's touch screen responsiveness.)
ThetaShard said:
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
Click to expand...
Click to collapse
Sounds like a system problem, you can try to use the button to force a reboot, if there is no response, you can try to reinstall the system, if this still can not be solved, then you may need to replace the new screen, you can go to Witrigs to see Note 8 screen, they There is an original Note 8 Super AMoled screen for sale. The price is also relatively low.

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