Just got the update now fingerprints won't work - Verizon Samsung Galaxy S7 Questions & Answers

So I just took the update and when I go to unlock my phone half the time I have to now use my swipe pattern to unlock and not just my fingerprint. I get a message saying that my pattern is required for additional security. It only happens about half the time.
Friggin annoying and I'm hoping that there is a fix or setting I'm missing. It wasn't like this before the update.
Suggestion??
Sent from my SM-G930V using XDA-Developers mobile app

Works fine for me. I have a different complaint. The network extender I was forced to purchase to recieve calls in my home no longer connects with my phone. It was supposed to help.

I think I figured out the issue. I have a double tap to sleep setup via Nova launcher. When o put the phone to sleep that way my fingerprint doesn't work.
Well that sucks!!!
Sent from my SM-G930V using XDA-Developers mobile app

yup these "security updates" completely ruined double tap to wake, and now our s7 is just like every other carrier in that it doesn't work anymore. awesome!
Sent from my Samsung Galaxy S7 using Tapatalk

Related

Imprint bug

Is there a way to unlock the phone right away by using imprint? Mine keeps asking for pin or pattern after it recognizes the fingerprints
Sent from my Nexus 6P
Are you using a double tap to turn off app for your screen? They interfere with it.
anglerstock said:
Is there a way to unlock the phone right away by using imprint? Mine keeps asking for pin or pattern after it recognizes the fingerprints
Sent from my Nexus 6P
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I am having the same issue and I'm not using any double tap to wake/sleep apps.
valapsp said:
I am having the same issue and I'm not using any double tap to wake/sleep apps.
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Is this happening every single time you use your fingerprint or only after a boot/reboot? It should only occur once after each time the phone has booted up.
Heisenberg said:
Is this happening every single time you use your fingerprint or only after a boot/reboot? It should only occur once after each time the phone has booted up.
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Yup pretty much every time and no I haven't rebooted yet.
Sent from my Nexus 6P using Tapatalk
Same problem here. Sometimes it asks for the passcode after the fingerprint. Sometimes on bottom of the screen the print sensor icon is replaced by a lock. I just had another bug where I was on chrome browsing a website and the lockscreen appeared by itself.
EDIT: I uninstalled this app https://play.google.com/store/apps/details?id=com.qihoo.security&hl=fr and it seems to not happen again for the moment. (I also tried to disable lockscreen security, then enable it again, registering my fingers again but it didn't solved it)
EDIT2: Oops it did it again.
Go to Security-> Device Administrator and untick all the apps. Lock your phone with power button. Now, try fingerprint.
Probably one of the apps there is misbehaving.
Sent from my Nexus 6P
Same thing kept happening to me, I realised that its because I used a screen lock widget on my home screen to lock the screen. It didnt work when i did that. But if i use the power button to turn screen off, it goes back to the normal imprint mode.

when i put my finger of the scanner it open the pattern lock

somethimes when I put my finger on the scanner instead of unlock it it ask for the pattern password and sometimes it works well.
(when I try with finger that isn't in the system its vibrate and do nothing so from this I figure that it does recognize my finger when I use the right one and it open the pattern)
what can I do
Edit:i found the problem I was used an app names screen lock that make this problem if someone have the same problem check if u use an app that have connection with the lock screen you can check this is settings security
It asks for the pattern on the first fingerprint unlock after a reboot. Could it be your case?
Inviato dal mio Nexus 6P utilizzando Tapatalk
It will do this when you first restart your phone.
Happens on every reboot, as @lomax79 and @geoff5093 said. I have also had it occasionally ask for my password for "extra protection".
do you have a lock screen replacement or perhaps you are using a launcher that has lockscreen settings enabled?
if so, that is likely the 'issue'. Try disabling it/them.
I occasionally get the password screen after attempting to unlock with a fingerprint. This is not after a reboot, just random times throughout the day. At first I thought it was random reboots while in my pocket, but the uptime clock has not been reset.
I've been getting this from day one and it seems to have good times and bad times regarding g how often it happens I could understand it happening if I was buying something.
Oh and it seems to happen more if I shut the phone down with Tap screen but if I put phone down and let it power down on its own it won't ask for password on next restart, bugs me a bit.hope Google can polish it up a bit.
Sent from my Nexus 6P using XDA Free mobile app
It's not happen just after reboot it happen sometimes per day
It's possible your phone has been constantly rebooting. The only time it will ask for your pin or password is when you first boot up the device as an extra security layer. I've RMA'd my current device for that reason as well. Expecting a new one Monday. If the problem keeps happening I'd recommend RMA'ing
found the problem
How you solve ?
best regards
Craxx
Sent from my Nexus 6p.
Craxx said:
How you solve ?
best regards
Craxx
Sent from my Nexus 6p.
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I edit the post read it again and see what i did if you dont understand something tell me
thanx
best regards
Craxx
Sent from my LG G3.
Care to share what it was?
Thanks
Sent from my Nexus 6P using XDA Free mobile app

T-Mobile s7 edge: why can't I use ONLY fingerprints to unlock my phone?

OK, I found one issue that might actually make me return the phone if this is the case.
I set my fingerprints to unlock my phone, but it says additional security is needed when I use fingerprints, so it's making me input a pin EVERY time I use my fingerprint to unlock. Wtf? This didn't happen on my s6. I can't figure out how to turn this off.
brian85 said:
OK, I found one issue that might actually make me return the phone if this is the case.
I set my fingerprints to unlock my phone, but it says additional security is needed when I use fingerprints, so it's making me input a pin EVERY time I use my fingerprint to unlock. Wtf? This didn't happen on my s6. I can't figure out how to turn this off.
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Mine only makes me put in my pin the first time I unlock after powering on. I don't like it but it's not too much of a bother. Not sure of the reasoning behind it. Yours is every time?
Xileforce said:
Mine only makes me put in my pin the first time I unlock after powering on. I don't like it but it's not too much of a bother. Not sure of the reasoning behind it. Yours is every time?
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Yep, every time. Do you have a T-Mobile version?
brian85 said:
Yep, every time. Do you have a T-Mobile version?
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Yes. Have u tried a reboot?
Yep, just did.
Found the problem.
I'm using Nova launcher and I use the double tap screen to lock the device. When I double tap to lock it and then wake it back up, it makes me use my fingerprint and pin. If I lock it with just the power button then it unlocks with just my fingerprint. Didn't have this issue on my s6. Weird.
I have same problem with s6 after update to 6.0.1
it was after reboot not every single time.
That's the change Google made to Android. It's not a Samsung "feature." The Nexus 5X has that too and it bugs me once in a while.
Sent from my SM-G925P using Tapatalk
What's the point in having finger print reader for security if you have to enter a pin anyway? Makes no sense to me. It would be much quicker to use pin only! What a useless feature.
As mentioned above, this is a change to Android. When restarting the device, it asks you enter your pin manually. I don't mind it, since I seldom restart my phone anyway.
Sent from my Nexus 6P using Tapatalk
Even iphones make you enter a pin upon restart. But only after a restart.
Don't see a problem with entering a pin once when you restart.
I restart my phone maybe once a week. This is a complete non-issue.
Agreed
Sent from my XT1585 using Tapatalk
Has anyone else noticed how sh*ty the fingerprint scanner is? It only works half of the time for me which is annoying. I have a Nexus 6P so I'm used to it being a seamless transition to unlock the phone. I've resetup my fingers a few times now but it's annoying how it doesn't register sometimes.
Sent from my Nexus 6P using XDA Labs
Ah, if it's only required every restart, this is not an issue for me
Pilz said:
Has anyone else noticed how sh*ty the fingerprint scanner is? It only works half of the time for me which is annoying. I have a Nexus 6P so I'm used to it being a seamless transition to unlock the phone. I've resetup my fingers a few times now but it's annoying how it doesn't register sometimes.
Sent from my Nexus 6P using XDA Labs
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Christ, you really do have a hangup on this thing.
I specifically asked to try out the fingerprint scanner in the Samsung store on Sunday and, once I set it up, I spent a number of minutes locking and unlocking it using the scanner. I did this because my previous experience with Samsung's fingerprint scanner was on the S5 and that was poor. On the S7 I didn't have a single issue, not one unlock failure. Perhaps you have a faulty device?
Beefheart said:
Christ, you really do have a hangup on this thing.
I specifically asked to try out the fingerprint scanner in the Samsung store on Sunday and, once I set it up, I spent a number of minutes locking and unlocking it using the scanner. I did this because my previous experience with Samsung's fingerprint scanner was on the S5 and that was poor. On the S7 I didn't have a single issue, not one unlock failure. Perhaps you have a faulty device?
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Don't get me wrong I still like the phone, but there are several rather interesting issues I've noticed. My 6P isn't without issues either, but it happens.
I could have a defective unit; I'll have to use it more before I see if it continues. The S7E usually says place your finger on the scanner and 'wipe' which doesn't make sense because it's a touch sensor not one like the S5 had. Either way Google certainly has the best FP scanner so far until someone else makes one that's as fast and accurate.
Sent from my Nexus 6P using XDA Labs
My S7e fingerprint scanner is working great, no problems.
The device asks for the unlock code only after reboot, as previously stated. Any other time the unlock number pad shows up, my fingerprint bypasses it. Why does the unlock number pad show up sometimes? Because I sometimes turn on the screen with the power button and immediately swipe the screen before I touch the home button sensor. But if I turn the screen on with the home button, and leave my finger on it for a split second, it unlocks flawlessly.
Pilz said:
Don't get me wrong I still like the phone, but there are several rather interesting issues I've noticed. My 6P isn't without issues either, but it happens.
I could have a defective unit; I'll have to use it more before I see if it continues. The S7E usually says place your finger on the scanner and 'wipe' which doesn't make sense because it's a touch sensor not one like the S5 had. Either way Google certainly has the best FP scanner so far until someone else makes one that's as fast and accurate.
Sent from my Nexus 6P using XDA Labs
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You definitely do not need to swipe on the S7 Edge. That went away with the S5 reader. If you have the phone in a case, then your finger may be hitting the scanner in a way that it can't read it completely. Although I have yet to run into it with the S7 Edge, I had it all the time with my Note 5, and I fixed it by enrolling the same finger twice. Make sure to contact the sensor from all kinds of weird angles on the second run and you'll be fine.
Pilz said:
Has anyone else noticed how sh*ty the fingerprint scanner is? It only works half of the time for me which is annoying. I have a Nexus 6P so I'm used to it being a seamless transition to unlock the phone. I've resetup my fingers a few times now but it's annoying how it doesn't register sometimes.
Sent from my Nexus 6P using XDA Labs
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Haven't had it mess up once. Seems a little faster than the s6 even which was pretty much instant for me. On s6 I found adding a second fingerprint of the same finger improved accuracy if I was having problems though.

Does anyone else have this issue?

I just noticed that if you hit power or home button, then pull the notification bar down and toggle WiFi on or off. It will unlock the phone without a password or fingerprint. Can others try it and post their results maybe it's just my phone.
I'm on T-mobile and use the fingerprint lock
just your phone, mine asks for a fingerprint after trying to disable wifi!
Sent from my SM-G935F using XDA-Developers mobile app
No problem here: asks for fingerprint or code.
Sent from my SM-G935V using Tapatalk
Maybe you have smart lock on?
Nah, asks for fingerprint/password when I try to disable/enable WiFi.
hellhawk741 said:
Maybe you have smart lock on?
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Probably smart lock or isn't locked. OP, on your lock screen a little lock icon at the bottom will indicate locked or unlocked. If it shows locked and unlocks when you do the WiFi settings crap then that's weird...
Sent Via My Samsung S7 Edge
After reboot it's fine now lol.

Phone unlocking by swiping up, with pin and fingerprint set

Noticed today it will unlock by simply swiping up even though pin and print are set and on. Happened before but I just reset it and was fine. Now its not the case, can't get it to work properly at all. Any help?
Sent from my Nexus 6P using Tapatalk
Nvm, figured it out. Got my bt added as trusted device.
Sent from my Nexus 6P using Tapatalk

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