[Question] Dented the back, how do I fix it? - Nexus 6P Q&A, Help & Troubleshooting

Hey all,
I dented the back of my 6P because I'm an idiot. It has a hard shell case on it, but that apparently wasn't enough to protect the back of the phone from the hip-height metal post I walked into whilst talking to a friend. Smooth.
So now, I'm left with a smooth 1cm x 1cm dent, 1-3mm deep, just to the right of the fingerprint scanner. I've looked around, one option is a suction cup but I'm concerned about being able to fit it over the dent considering where the fingerprint sensor. Other options have included rapidly heating and cooling it, but obviously, it's a £500 phone full of electronics and magic (I assume), so that's just dumb.
Thoughts? I'd really like to progress to using a slickwrap instead of my case. At least in situations without inconspicuous metal posts.

You can buy replacement battery covers on eBay look original £20
Sent from my Nexus 6P using Tapatalk

Do you have Nexus protect? If so that should be the first thing to look into. Otherwise, I think Huawei has a network of approved repair centers that you can consider.
In any cases, as unintuitive as this may sound, a soft case would be better than a hard case. A well-built TPU case (think Spigen or Adopted) absorbs and disperses any forces an impact has, while a hard case transfers the force straight to the fragile metal back.

Related

Phone getting scratched on Edge of the back chin?

Hey guys! I have a question to ask you fellow SGS II owners, ive noticed that there is a faint "scratch" line forming on the edge of the back of the phone ( the chin part where the antenna is) on mine and my friends, where the battery cover meets the chin, there is a faint scratch/used out line forming on the chin.
Have any of you guys noticed this on your S2, is it something to be concerned about?, the line is really faint but i fear it might get worse over time; its honestly the only thing that makes me want to put a case on this thing because the body is perfect otherwise.
Thanks for your input! cheers
Nip it in the bud and get a case-mate tough case. (or case of your choice)
Not only will it protect it from further damage, but will also hide it
Sent from my GT-I9100 using Tapatalk
chrisjcks said:
Nip it in the bud and get a case-mate tough case. (or case of your choice)
Not only will it protect it from further damage, but will also hide it
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
yeahh, i just hate using cases because then the phone gets all bulky and loses its amazing thinness! but yeah if this scratch thing is bad then i guess ill likely use a case
unleashed12 said:
yeahh, i just hate using cases because then the phone gets all bulky and loses its amazing thinness! but yeah if this scratch thing is bad then i guess ill likely use a case
Click to expand...
Click to collapse
Personally I had to get a case for mine, as it is just too ludicrously thin and light it didn't feel right in my hand... Just saying.
Got this one, free post came the next day, nice and perfect fit
http://www.amazon.co.uk/GADGETSNTEC...IRMI/ref=sr_1_1?ie=UTF8&qid=1314876435&sr=8-1
yep tha bit of the sgs2 will pick up scratches and show them more then others , it comes into touch with things before most parts of the phone ie laying it camera side down the bit you mention will always be leant on by the rest of the phone
if you are a bit like me and dont like scratches then the casemate tough is defo a good option
however i do agree with you the sgs2 feels so nice without a case its a tricky one i love the way it feels without a case yet i know ill be gutted when it gets scratched :-(
on the other hand can an item i use so much as my sgs2 be expected not to pick up useage marks?? it gets used loads and its bound to pick up wear marks no matter how hard you try to keep it nice
2 options i reckon , get used to the case on the device or learn to live with useage marks tiny little useage scratches aint so bad its when chunks are missing from drops etc
You could buy the zagg invisible shield full body, and you will not notice any difference in weight or size then and you phone will be protected against scratches.
I have my cases on hold, while i think about the new Samsung 2000mah battery as normal might not fit and it would be a waste of money buying one now.
MJ-12 said:
Personally I had to get a case for mine, as it is just too ludicrously thin and light it didn't feel right in my hand... Just saying.
Click to expand...
Click to collapse
Same here
CaseMate added weight and reduced the risk of dropping my baby because of the rubber surface
The back cover on this phone doesn't make a sound, but in terms of durability is CHEAP AS HELL: it gets scratched very very easy...the first layer is really thin and weak, and when it starts wearing off the back cover begins to look white/gray, and that's really annoying. I keep my phone in a case pulling it out just to clean it from time and it's already full whitish micro scratches. God knows what would happen to it without a proper case... Also the screen is very prone to scratches: personally i haven't scratched mine because i use a protector since day 1, but a friend of mine went without it for a day and his screen had at least 5 micro scratches already. Note that he's a bank clerk, not a bricklayer, and no, he doesn't carry uncut diamonds in his pockets.
I know that gorilla glass is scratch resistant and not scratch proof, but on the GS2 there's a layer of oleophobic coating on it, which scratches really easy. Be careful with your phone guys, screen protector and case is a must have on this guy
Yes, the scratches on that lip will certainly get worse if you don't cover that area by some method. I think mine got there just from going in and out of my Jeans pocket..
I held the same opinion as OP.. why cover up this of all devices, with it's USP of ultra fine lightweight design? I finally resolved to putting a case on mine when, heavily burdened by shopping bags, I attempted to quickly pull the phone out of my pocket to answer a call but instead lost my grip and sent it cartwheeling across a concrete pavement. All four corners now bear nasty dents/abrasions. A case means a more firm grip and covers up said ugly fall damage...
mine too...

Back panel cracked in my pocket never dropped?

Ive had my nexus 4, for about a 1week. I'm very careful with my phones. Had the iPhone since the 3G-till the 4S switched back and forth beetween android. Having the G1 and the G2 then G2x and the GS3 now I have the nexus 4. Never having problem with a cracked screen on ANY PHONE. After a long shift at work 12hrs at a (Nissan dealership) I take my phone out of my pocket and the back is cracked?!?! Not once did I drop it or bump it in my jacket. So my only conclusion is that the phone is very sensitive and maybe with the slight pressure with crack? Anyone have same problem or info? Currently waiting for Google to send me my replacement. Hopefully I'm under warrnty for the crack. (fingers crossed)
Sent from my Nexus 4 using xda app-developers app
You must have bumped it or bent it. Glass doesn't crack by itself. Otherwise there would be tons of these posts on here.
That being said the back glass does look pretty thin, so a hit in the right (wrong) place could do the damage maybe. I dunno. Mine is caseless and it's still perfect.
AW: Back panel cracked in my pocket never dropped?
Maybe heat and cold diferences Do you have a pic of it ?
Sent from my HTC One X using xda premium
There are a few posts out there with this issue.
One off the top pf my head is:
http://forum.xda-developers.com/showthread.php?t=1999345
Not sure if it was in that thread or another but I saw a user say they had it on their desk, heard small popping/crackle noise, and the back of his N4 spider webbed from the bottom corner, which would support the idea of the temp changes causing it.
Bull****.
Sent from my Nexus 4 using xda premium
Because of its size it seems easy to angle it in a way where it can get flexed. I experience this using my.phone in my pockets often.
Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck
Hi
christianrms said:
Two weeks of your time and $64 + shipping there is what it cost me. Google will not cover damage as a warranty claim and LG won't quote a price to repair. Good luck
Click to expand...
Click to collapse
These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil
My nexus 4 cracked as well. Had it inside a warm gym changing room then put it in my coat pocket ,which btw is big enough and located so that it wont bend the phone at all. I then went outside (imin the uk where it is snowing hence cold) then pulled it out and it had got a crack on it. Not happy to say the least, and no its not covered by lg warrenty.
PhilipL said:
These phones can't really be kept in a trouser (pant) pocket without some potential problems. I think the main issue is when you go to sit down, your pocket bends into a right angle, and your phone wants to follow that shape. Being a fairly large phone it can't get find a space in your pocket where it isn't under some forces trying to bend it.
Eventually your phone starts to bend slightly, this at best may just cause the glass back to pull away from the back adhesive, at worse it bends enough to break the glass. It seems a similar issues were the cause of Wi-Fi antennas disconnecting internally on the HTC One X.
These type of devices are not called "pocket phones", they are called "smart phones" and don't respond well when stuffed into a trouser pocket.
Regards
Phil
Click to expand...
Click to collapse
That's the reason I wear baggy drawers! Carry a lot of things in them including this fragile glass phone! :good:

Rugged case with GRIPPY back?

Hi,
I'm on the hunt for a rugged case for my Nexus 4. I have only two requirements. It needs to be rugged. And the back needs to be really grippy. The Seidio Convert case I ordered may be rugged enough to stop a train, but it also falls out of my hand at a very shallow angle because the back isn't grippy. It sort of baffles me - if the case is supposed to be rugged, you'd think preventing falls by making it so grippy it wouldn't leave your hand would be a priority. Even the rubber underneath the plastic back-clip is not very grippy. The Otterbox defender for my Galaxy Nexus was a perfect example of this done the right way.
Do such cases exist for the Nexus 4? Is there a good grippy substance I could put across the back of my seidio convert? I don't care that much how it looks, I just want it to not leave my hand.
Thanks!
Have you seen this?
http://www.t-mobile.com/shop/AddOns...2a8-a34afb37bacc&inCart=True&catCode=21&qty=1
Sent from my Nexus 4
I have this one:
http://www.amazon.com/gp/product/B00AVAT76M/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1
It is very inexpensive compared to the Body Glove (although I think the Body Glove looks better). I got it for $3+$3 shipping. It appears that is the current price as well (US). I don't use it anymore as it is very grippy and is hard for me pull out of my pockets. I will use it again in camping/hiking/traveling situations.
maybe this will help http://www.amazon.com/KaysCase-Armo...d=1363105718&sr=1-1&keywords=kayscase+nexus+4
Comes in different colors
Thanks for the suggestions! Nexibot hgigh, those cases would be perfect except for the plastic right down the middle which I assume is a kick stand. I usually place my fingers right along the middle, particularly when I do a one-handed reach to the top corner of my phone for a notification pull-down.
mackster248, I like the idea of the gel grips, but I really need the entire back to be one giant grippy surface or i find the phone flying out of my hand far more than I like.
This obsession with grip may seem a bit odd, but if you work around water, making sure the phone never leaves your hand is probably more important than impact protection.
Thanks again, I'd welcome more suggestions if people have them!
hgigh said:
I have this one:
http://www.amazon.com/gp/product/B00AVAT76M/ref=oh_details_o00_s00_i00?ie=UTF8&psc=1
It is very inexpensive compared to the Body Glove (although I think the Body Glove looks better). I got it for $3+$3 shipping. It appears that is the current price as well (US). I don't use it anymore as it is very grippy and is hard for me pull out of my pockets. I will use it again in camping/hiking/traveling situations.
Click to expand...
Click to collapse
That's the one I got and love it. Had a little piece of rubber on the volume rocker tear off but still a great case.
Sent from my Nexus 4 using Tapatalk 2

The one thing stopping me... how will protective cases work? (I know... blasphemy)

I'm one that ALWAYS applies a full coverage TPU style case and a screen protector on my phones, immediately after unboxing them, in order to preserve their pristine condition for future resale value, as well as my own OCD tendencies. The good news, for people like me, is that there are already tempered glass screen protector options available for the phone (example). However, it's very clear that this phone was purposely designed with the intent that its users will not use a case. While I appreciate that the phone is more damage resistant with a titanium build and ceramic backing (rather than gorilla glass), it's still not truly damage proof. Because of this, I couldn't bring myself to use the phone without a case on a daily basis. So I'm already looking at how a full coverage case would work and I just don't see how it would be feasible.
The two reasons why a full coverage case wouldn't seem to work are:
1) The two docking pins in the back required for the accessories and the wireless charging dock. A worthwhile protective case would make this feature unusable.
2) The earpiece is pushed to the very top lip of the phone making it next to impossible for a full coverage case to protect the top edge without interfering with the ear piece.
I know the industry is pushing hard for a bezel-less future, but many people still want to protect their devices, especially after shelling out $700+, without losing out on advertised functionality. So now I'm curious to hear what other's think about this. I'm sure I'm not the first person to take this stuff into consideration.
I agree, I know the phone is made to be without a case but I always add a case to my devices. Not only does it help against any damage but it adds grip
Avoiding the ear piece would be trivial. Either leave the spot empty enough to hear or perforate the covering in that location. They could even incorporate something like what the lifeproof cases do and use a special fabric to cover the ear piece.
As far as the pogo pins. Depending on the thickness of the case and the actual distance needed to use the wireless USB they could just toss in some conductive extenders for the pogo pins, and make sure the case mimics the body design enough so that accessories fit. Oh and toss in a magnet to hold the accessory.n
Sent from my Pixel XL using Tapatalk
I'm hoping for a bumper. I'm going to use a screen protector.
I'm generally pretty picky about both having a case and what that case is like. I want it to be good quality, fairly thin and I prefer if it has a steel kickstand. Andy Rubin and company got so in love with the idea of creating a phone that "doesn't need a case" that they completely failed to work with phone case makers for the PH-1. Yes the PH-1 is built like a tank -- and they should have taken a page from LG's book and gotten it tested and MIL-STD-180G certified. It's lack of waterproof and MIL certification leaves you just hoping and praying that Andy Rubin knows what he's talking about when he says the PH-1 is super durable. Maybe it is, maybe it isn't. The only way to know for sure is to break one on purpose and see how hard it was to do. Mine certainly feels sturdier than an LG-V20. And just like every other phone around today, it's slippery. Don't care if the PH-1 is a tad less slippery. It's slippery and it's dense and heavier that it looks. This makes the PH-1 and gravity great friends. Give me something to grip or I'm going to drop this thing hundreds of times in the next year. Don't care how durable your phone is, it's not going to hold up against that kind of abuse. And if I want a credit card sleeve or a kickstand, the religion of "doesn't need a case!" does nothing for me.
After a week mine already has a ton of little scratches so it definitely needs a case. . I baby the hell out of it too and its still scratched.
I'm using a sopiguard skin from amazon. i'ts pretty darn accurate in fitting and had no issues so far!
https://www.amazon.com/SopiGuard-Es..._rd_w=bePkv&pd_rd_wg=2DRTi&ref_=pd_gwm_simh_0
In the reddit ama they said they were working with case makers and posted one example. So presumably these will become available with time.

Fine scratches

Anyone else have very faint surface scratches on the back of their phone? No idea how I got them on this supposedly sturdy phone, but they are there. The phone has been on microfiber resting at all times.
My question is this, anyone think we can polish the back to get light scratches out?
Sent from my PH-1 using Tapatalk
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
sk33ls said:
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
Click to expand...
Click to collapse
Yea I saw the video. That's what has me annoyed. Essentials talk of durability is well documented. Add that to the fact that no cases are readily available means you kinda need to just put up with whatever happens. I'm wondering if we can just use a mild polish on the back to alleviate any minor scratches. Mine are almost invisible, but I their presence at all on a phone I baby, bothers me.
I think baking soda and water would do the trick.
Sent from my PH-1 using Tapatalk
I began to see fine scratches on the back of mine within days. I carry it in my front pocket with nothing else. I'm not aware of any rough treatment at all. I feel disappointed as well.
Same problem here ,another thing to be disappointed besides the Camera.
Same here
I was getting some as well. Try the polish out and see if it works? I don't think anyones tried it yet. Also if you don't mind covering the back you can always throw a skin on it. Also makes the phone a lot less slippery
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
Click to expand...
Click to collapse
Interesting. Have you complained to customer support about scratches? I wonder what their take is.
Sent from my PH-1 using Tapatalk
NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
Click to expand...
Click to collapse
I also have fine scratches on the back of mine, with scratches near the USB c port. I also have a replacement supposedly on the way, but for freezing & random reboot issues. What did they replace your phone for? How long did it take for you to get the replacement?
Mine was for bad light bleed and the coating on the titanium coming off. Now I have to exchange again because the one they sent me has no speaker grille.
They sent the replacement next day air after they called to confirm. I had already sent my defective device in. This was before they started doing advanced replacement.
I wish you hadn't said anything.. I have them too
Maybe they could be polished out, but if it scratches this easily they are destined to return.
The phone is not supposed to be scratch proof. I'll be surprised if they'll take your phone back just because of slight scratched. Put it in a sleeve to install vinyl backing for peace of mind.
Mine had scratches from day one... lol Just placed my replacement order yesterday but I don't expect to get it anytime soon. Phone is off and collecting dust til I get the box to return it. They stated they wouldn't have any new devices (hopefully ones w/o much of the hardware issues like the speaker grille) in stock until this week when they emailed me last week.
I ended up getting a replacement from essential and placing a skin on the back to protect from getting these fine scratches. I don't hate it as much as I thought I would, I miss the shiny back but I like not having scratches and finger prints all over the back. Wahoo!
Sent from my PH-1 using Tapatalk
Had mine for over six weeks, and no scratches here.
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
Malacant said:
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
Click to expand...
Click to collapse
Close to that area are the magnets, magnets attract metal and sand, sand is one of the few things that can scratch glass and ceramic. Sometimes even if we believe or not we have sand in our packets due to daily life. Then we have scratches without knowing where we scratched.
Sent from my SM-N950U1 using XDA-Developers Legacy app
I don't understand people complaining about micro scratches like it's something wrong with the phone? If you live in a place that has sand then you should have some type of protection on your device if you don't want scratches. Sand (silica) is harder than any coating and will scratch any phone. It also can become ubiquitous. One of the persons here literally has a user pic with them on the beach! Why make it Essentials fault when your failure to protect your phone is the issue?
I got my scratches at my corporate office in my cube. Nowhere near beach or anything of that sort. Was just playing with it and setting it up. Anyone who's not using any protection on the back and have been using it regularly saying they don't have any scratches, please share a close up video of your phone's back in nice HD detail close up so we can be in awe of your magical device with no scratches. Be sure to move it around under a bright light too. Lol. Be real people, you're gonna get scratches without a protection, whether it's a skin, case or whatever.

Categories

Resources