Moto X Burning Hot on couch - X Style (Pure) Q&A, Help & Troubleshooting

I had my phone laying screen down on the couch partly under a pillow. I heard it vibrate so I went to pick it up and was shocked because it was extremely hot. So hot that the air around the phone and the whole couch around it was warm like a heating pad. I was able to pick up the phone but it was not comfortable to hold. Probably 120-150F externally and the battery was nearly dead.
So why was it hot? The voice activation seemed it picked up the catch phrase and was stuck at the "Ok Google" voice search screen constantly trying to process voice input. This isn't the first time the voice was accidentally activated and stuck either, so I will be turning off that feature or change the phrase so it doesn't activate accidentally.
I am quite concerned with the phone now because no phone should get this hot without shutting down or throttling to stop heat. I know many people have said this phone gets warm, but even just using GPS gets the phone alarmingly hot. It doesn't seem good for the phone. I only have a few days on my return period remaining, do you guys think this is a serious issue?
Note: I am running stock with frankenclark kernel.

Badd_blood said:
I had my phone laying screen down on the couch partly under a pillow. I heard it vibrate so I went to pick it up and was shocked because it was extremely hot. So hot that the air around the phone and the whole couch around it was warm like a heating pad. I was able to pick up the phone but it was not comfortable to hold. Probably 120-150F externally and the battery was nearly dead.
So why was it hot? The voice activation seemed it picked up the catch phrase and was stuck at the "Ok Google" voice search screen constantly trying to process voice input. This isn't the first time the voice was accidentally activated and stuck either, so I will be turning off that feature or change the phrase so it doesn't activate accidentally.
I am quite concerned with the phone now because no phone should get this hot without shutting down or throttling to stop heat. I know many people have said this phone gets warm, but even just using GPS gets the phone alarmingly hot. It doesn't seem good for the phone. I only have a few days on my return period remaining, do you guys think this is a serious issue?
Note: I am running stock with frankenclark kernel.
Click to expand...
Click to collapse
Possible reasons the phone gets hot:
-An app(s) is running all the time... Solution: In developer settings there is a setting that shows which apps run in the backround, find it and delete it(the app not the setting)
-Problematic chipset... Solution: Get it serviced
-Kernel... Solution: Check what settings you have for your kernel, maybe you have disabled the throttling system
Hope I helped

Related

Treo Pro running hot

I have a customer with one of these phones who complains it is running hot, so hot they have to move it away from their ear.
I have one too, configured with push email, and it's fine. Is the high temperature normal? Their phone also drops calls. I think the phone should probably be replaced but wondered if there was a known problem and simple solution. I access it using Pocket Controller and it's set up fine.
Sometimes the customer leaves bluetooth on alot even though they don't use it all the time, and with bluetooth it sometimes routes calls to the headset, sometimes not. Oh, and sometimes the phone radio turns off by itself! Sounds defective to me!!
Any thoughts?
One last thing, is there a way to permanently turn it off when it's not in use? Switching off the phone radio isn't enough.
Thanks.
You can't turn off the Treo Pro. Turning on\off doesn't effect the power drain that much to heat the battery a lot.
The only thing that could get the device a lot warmer than with normal use is turning on WiFi or by making long phone calls..
My guess would be that the device has either a battery problem or something is wrong with the hardware of the Treo Pro. It's not normal that you have to move the device from your face because of the heat.
Quickest way to test if it's the TP or the battery is to try a battery if you have one
Thanks mccune. I'll contact the suppliers.
Regards
Mike
My phone runs extremely hot if i have processes running in the background, like, Google Maps...
I think we have to make a difference between 'hot' and 'warm'. I don't believe that there is any chance of someone getting his ear burnt.
I've had my treo pro for few days now, and have noticed that the temperature at the back cover rises when the handset is with the gps in use, especially when searching for satellites
Running hot..quick battery burn...Winterface!
I wonder if the owner is using Winterface? I tried (and liked) this launcher, but it cut my battery life in half and the unit felt very warm all the time. Trying Mobile Shell for now...
They weren't using anything other than what was supplied on the phone. They just made a lot of calls.
The phone was returned and my customer had the same problem with the replacement. I think what feels warm to most feels hot to them (sensitive ears).
The phone has been replaced with a Nokia E71 (supports exchange mail).
Seems runs cool and the battery lasts ages.

how hot has your battery ever gotten?

i've got the AC in my room on at 23*C and.. my phone got to 39*C haha..
tethering + charging + making a skype call on fring makes for a really hot battery.
Not sure about Celsius but Fahrenheit 109 degrees
109 = 42c, quite hot, the point is that the battery need to stay as cold as possible, there's a very good thread about battery somewhere but for some reason it doesn't seem to have been made sticky
P00r said:
109 = 42c, quite hot, the point is that the battery need to stay as cold as possible, there's a very good thread about battery somewhere but for some reason it doesn't seem to have been made sticky
Click to expand...
Click to collapse
Yea I was using the hell out of it on 3g and downloading while charging...
I'm trying to get it up to 150... blow the thing out my hands....
I don't know actual numbers, but I was in the car on a hot day... it was plugged into a charger, giving Navigation directions, and I was using the 3.5mm jack to play it through my car stereo... and for some reason (heat or cause of the 3.5mm jack) it started playing music and skipping all over. Was really annoying because I was nearing my destination and really needed to pay attention to all the turns it was giving me, and the damn thing was skipping every 3 seconds from one song to another, pausing to give a direction, skipping to another song, skip, skip, directions, skip, skip, skip, skip... directions.
I got where I was going, had to circle the block because of a missed turn. Picked up the phone and the screen did not respond, the phone was almost too hot to hold (wasn't in the sun any of this time but I also don't have AC). The screen seemed to respond but the whole system was very slow. Took over 10 seconds for a response. I had to remove the power cord and pull the battery. I left the battery out for 10 mins while I went inside my destination. Had the phone in my pocket and my pants were on fire. But I put it back in and it booted fine.
TL;DR Too hot to handle!
Mine got hot enough in the car for the screen to stop responding as well.
I believe I got it to 119*F at one point. But now it tops out at 113*F after driving with nav and music for about 30 mins.
I have no clue how hot it was but driving down to Baltimore and using my N1 on the windshield for GPS in a 95 degree day. The phone got hot enough that holding it hurt.
53.3C/128F with GPS on, on a 100F day
nexous one
my phone got 151 degrees F
and it was on the car doc charging in the sun and its fine
Ive got you all beat...
I was running eVils ROM OCd and forgot to scale it down for charging...
Running Google Nav and charging under the sun and...whammo!! phone shut itself down and would not reboot until it cooled off. I couldnt even hold the phone in my hand it was so friggin hot.
All is good now....
joshlusignan said:
Ive got you all beat...
I was running eVils ROM OCd and forgot to scale it down for charging...
Running Google Nav and charging under the sun and...whammo!! phone shut itself down and would not reboot until it cooled off. I couldnt even hold the phone in my hand it was so friggin hot.
All is good now....
Click to expand...
Click to collapse
Thats intense. Surprised it didn't say "phone too hot" or something.
Mine has reached 45c. I have that at my threshold and setcpu throttles it down to 600~mhz.

heat dissipating coating?

i was using my phone for google maps yesterday and it was pretty hot.
the phone of course got even hotter since the screen was on and gps on and loading maps constantly
not burning hot but it could definitely use a fan.
i tried to locate some kind of heat dissipating tape or something similar to our silicone covers to put on the back of the phone
the only 2 things i can think of is copper tape, some kind of textured or wrinkle finish film as well.
fuzzysig said:
i was using my phone for google maps yesterday and it was pretty hot.
the phone of course got even hotter since the screen was on and gps on and loading maps constantly
not burning hot but it could definitely use a fan.
i tried to locate some kind of heat dissipating tape or something similar to our silicone covers to put on the back of the phone
the only 2 things i can think of is copper tape, some kind of textured or wrinkle finish film as well.
Click to expand...
Click to collapse
Is there a windows mobile application that tells you the battery temperature?
I have a Nexus One as well and there is an Android App called battery indicator that will show you the temperature of the battery so that you don't overheat it and degrade your battery life.
Dunno if you can do this on Windows Mobile turn by turn directions yet, but when I am using the GPS on my Android Nexus One I usually turn off the screen since it still says the directions even while the screen is off. If I have to have the screen on (in case I'm on compact city streets with quick turns) I always make sure to hold the phone close to the air conditioning vent every 7-10 minutes or so to make sure the phone doesn't overheat. GPS + Screen on is a hot, Hot, HOT combination
ap3604 said:
Is there a windows mobile application that tells you the battery temperature?
I have a Nexus One as well and there is an Android App called battery indicator that will show you the temperature of the battery so that you don't overheat it and degrade your battery life.
Dunno if you can do this on Windows Mobile turn by turn directions yet, but when I am using the GPS on my Android Nexus One I usually turn off the screen since it still says the directions even while the screen is off. If I have to have the screen on (in case I'm on compact city streets with quick turns) I always make sure to hold the phone close to the air conditioning vent every 7-10 minutes or so to make sure the phone doesn't overheat. GPS + Screen on is a hot, Hot, HOT combination
Click to expand...
Click to collapse
WMWifiRouter shows the temperature of the battery, not sure about any others though.
Install BattClock form Zuinige Rijder, configure and You can monitor batt temp nicely.
Now in summer at temps over 30°C the HD2 gets really hot when on the car dashboard navigating.
At approx. 43°C it stops loading when in a loading cradle in the car (LED flashing orange) and very often freezes then.
Last time - after freeze - I took out batt and it was damn hot, reinserted, started HD2, temp showing 63 °C (!!!!!!!!!!), after some minutes froze again at temp 65°C
Contacted HTC-support on this issue, just sent me an advice for repair service, no explanation why this was not taken into account during development since it´s not a faulty device but a general misconstruction.
Works nicely when ambient temp below 20°C or cloudy sky.
don't all computers shut down at a certain temp???
Why would our smartphones be any different?
I dont have any issue's with my battery getting hot at all, running android though the processor gets pretty warm...

Overheating and battery life.

I don't know what all your experiences are, but I noticed the past few days that my epic is getting hot on the back.
I also noticed that my battery is draining more so than usual. When I got the update last week my battery life sucked, but now since this overheat thing it's gotten worse. It drops a lot even when in standby.
I do not have gps, wifi, anything else on. I am not rooted. Didn't do any battery tweaks. This is completely stock di18.
This is normal use with 3g. It's getting annoying and I'm hoping someone has an answer. Thanks!
Do you have any email accounts configured in the mail application?
This happened once or twice - I rebooted the phone and all was peachy.
Sounds like you have a rogue process wearin it out.
Yeah my phone overheated yesterday while charging....this phone has a few more steps to go before it really beats my hero...
Sent from my SPH-D700 using XDA App
I partly found out what the problem was, but it seems you guys are ahead of me. I had some process keeping my CPU running at 95-100% nonstop. I still haven't figured out what the process was, as now it is back to the normal 5-15%, but I'll have to keep an eye on it now.
the task manager widget turns red and it shows you what process was causing it...for me it was the xda app...a few times.
I think my problem was not backing out of WordFeud. I didn't notice anything on the task manager though. Hasn't happened since that one time.
this happens to me when i'm plugged in and using gmail. screen flickers and then shuts off. the screen-off battery indicator shows the batt. gauge and a little thermometer sign next to it indicating it's too hot.
wtf?!?! this has to be a defect. anyway, is there any official word on this? any pr from sammy/sprint?
i have read elsewhere about some epics resetting themselves a few times a day which could indicate an issue with heating (at least on a pc). so if you think it might be hardware its possible. otherwise keep doing what your doing, monitor your processes for anything thats eating it up, go to about phone > battery use > cell standby to see your time without signal. the higher this is the more battery use. also, might want to consider a startup manager to prevent the 2 DRM files (search forums) from running as this can affect batt life too
you can also use setcpu even (free on here, search it) to throttle your cpu down when it hits a certain temp.
This is very interesting... My wife and I both have this phone, she has had this happen several times after the last update (I though she was just crazy). Me on the other hand... No problem!
I need to look into this a little deeper.
The only time my epic's battery gets hot is during heavy use or gps. Gps/Nav makes it heat up like a mofo. But other than that... *knocks on wood* Its all good, no problems. As far at battery life, I am rooted and using SetCPU to turn down the processor while the screen is off, helps a ton. Not using anything other than that... was using juicedefender but then I started not getting calls or text...
Sent from my SPH-D700 using XDA App
One thing, I learned, that didn't help my battery was putting my phone in the locker at work. That thing must have killed my TWS and ate my battery alive.
i feel like this thread will start to die but i had a weird somewhat related issue last night. i too have had maybe 3-4 times where i woke up to my charging phone with the red LED and a screen that would not turn on, battery pull, worked fine.
however, THIS morning my phone would freeze like 30 seconds after boot EVERY time. tried a few things to no avail until I wiped, reinstalled my ROM (aosp 0.4.1) and the data from a previous backup (which was the way i got that ROM to first boot successfully according to tips in that thread).
so this worked, but i couldnt figure out why my other steps wouldnt. had to be something in the data partition of my system at the time, since changing that worked. the only thing i could think of is that app watchdog which someone mentioned to track processor usage by apps. anyone else ever experience this?
I have experienced this once when I was playing Robodefense while the phone was charging. My phone tends to get a little warm when it charges, and hot if I run something intensive while its charging. Wondering if this will be an issue when I use this phone for GPS nav while plugged into my car.
Sent from my SPH-D700 using XDA App
"I'm having this problem too...I didn't get any warranty for this either. Any reasons onto why this is happening...I woke up this morning and picked up my burning phone lol the temp was at 50C so I took out the battery and let it sit for 15 mins...it went down to 30C, then after not touching it for another 15..it was at 17C...very odd...what should I do, this crap is going to die within the next hour I'm worried it will fry the hard drive or something. Need help! " - I wrote this on a diff. forum a couple days ago
I dont have anything on, no wifi, gps, or any 4g (lol only if I could find it)...I even got rid of my facebook/twitter/weather updater widgets. The only thing that updates is email, and that's only if I click on it. The battery has been dying a lot faster and I charge my phone next to the window now because its like 20 degrees outside here in Chicago, so that brings down my phones temp lol....and today, my phone's battery life went from 100 to 5 percent in about three hours of barely using it...wtf?!
Also, another problem...sometimes when I lock my phone and unlock it after taking it out my pocket or something, the screen doesn't seem to respond...I keep swiping my finger over it to put in my password and it wont do anything and it only works when I slide up my phone for the horizontal view. This happens like 4 out of every 10 times I open phone.
Very embarrassing especially if your trying to get someones number down, I stopped showing off the phone now ...lol

Suddenly broken with an extremely hot screen

Hi,
I have been using this S4 for about 16 months now with no issues. I have no installed any custom roms. Everything is mostly as it came.
The other day I was in a call when it suddenly disconnected. Then when I tried to call back I saw it showed no signals (circle with a diagonal line). I noticed that the screen was somewhat hotter but didn't think much of it as the phone usually gets a little hotter during use. I restarted the phone in hopes of getting things back to normal and to make my call. But it didnt help. It still showed no signals. I the searched online and tried to change Settings -> more networks -> mobile networks. And then it gave me an error saying that there is no SIM card.
Then I did what any customer service desk would ask me to do and did a factory reset. But still a no go. Then I started to realize that the screen is extremely hot and the battery drains super fast. I removed the SIM and started the phone. Still it got extremely hot. I turned the phone off and connected it to charger, still extremely hot. For the touch, it the upper part of the screen and the camera lens area on the back. I read that this is where the CPU resides. Battery doesnt seem hot.
My warranty period is over. So am I doomed? I read that this is a hardware issue and motherboard needs to be replaced.
Any suggestions before I switch to Xperia Z3?
Thanks guys

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