Random Reboot Help - X Style (Pure) Q&A, Help & Troubleshooting

So I have spent a lot of timing trying to figure out the lag on this phone after a bad experience recently with a custom ROM I changed my approach. I went back to the latest stock odexed ROM and I decided not to install xposed as unfortunately I have noticed it has added lag to my system after installing it multiple times.
However now that I have everything setup the way I want the phone is finally buttery smooth without any dirty hacks but now I am getting random reboots. I don't even know how to troubleshoot this problem I thought some apps might be to blame so I tried disabling a few but that didn't help. Worst part it that it is truly random no one situation seems to cause it. It will even happen when I am not even interacting with the phone at all for several hours.
I am rooted. Tried systemless but when I told TWRP not to write to system it would not honor this setting when flashing and always installed in system mode so I had to install a modified boot image. I'm not sure if that could potentially be the cause of my issue but I am really getting annoyed with this. I am just confused about the best way to try and troubleshoot this issue. Any advice is welcome

I too have a similar issue. My phone randomly shuts down(not reboot) whenever using any random app. Sometimes i get a battery indication of 0% and sometime it just shuts down. Very frequently aswell.

Are you getting anything in last_kmsg? When kernels crash they're supposed to write to it, but it doesn't seem to be there after 100% of crashes.
Check it with:
Code:
cat /proc/last_kmsg > /sdcard/last_kmsg.txt
Or by using an app like syslog.

Hmm with the command im getting "no such file or directory" and syslog is telling me i dont have root access or the commands failed.. hmm

tainger said:
Hmm with the command im getting "no such file or directory" and syslog is telling me i dont have root access or the commands failed.. hmm
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Click to collapse
Sorry. It's not always there even after a crash.

Welp now my phone does not power on / charge. I believe my phone has bricked itself or somehow the battery connection is loose. What are the chances that this is hardware related and the connector is Loose or disconnected?

You tried a different charger?

Yep, I've tried a few(0.8 amp, 2amp, computer) None seem to work and the phone doesnt get warm from charging.
I've seen that if you physically disconnect the battery connector and reattach it will fix some software issues. But i dont want to break apart my bamboo back

Related

Runaway Media Process

I have attempted searching a couple of times but I haven't had any luck with this one.
My problem is that my phone slows down drastically and when I open System Panel, I see that my CPU usage is maxed out and android.process.media seems to be the culprit. I cannot figure out what is causing this. Several times I thought I'd solved the problem, only to have it pop up again after a reboot. Fix Permissions does nothing.
This problem has happened with both Loki and Bionix so it does not seem to be ROM specific. Is anyone else having this problem? Any solutions?
I would try a couple of things to check out. Try flashing the Axura or the Trigger 2.1. The reason for this is they have a different source for some of the media apps. That way you can eliminate that it truly is not a rom issue. Also, make sure you reflash back to stock and check the repartition before flashing the JFD2.1 rom. That way, there are no ghosts or other digital crud left. The other thing (which is a long shot) try someone else's sim card and check that it is not a network quirk or sim quirk... this should not be an issue but worth the check.......... stranger things have happened. It sounds like media is constantly playing or looping in the background.......almost like a virus........weird. Anyway, see if any of these things help you...........

Odd Problems with HTC Hero CDMA

I have this weird problem, and I can't figure out the cause.
Whenever I use my phone lately, it will randomly freeze/force close certain apps. It's super laggy. If I drag my hand/palm across the touch screen, it will stop lagging and perform all the touch commands that I had "queued" up. This seems to persist even though I just wiped+flashed my phone again.
I've got nandroid backups for my stock hero, CM6.1.0, and now I just wiped and flashed to CM7.0.2. Sitting in the CM7.0.2 setup wizard as I type this, and it's lagging like crazy. Is it possible my Hero is internally damaged somehow and that's causing the problems, or does it sound like software? My Hero has been through a LOT of bumps, some harder than any phone should have to endure.
Still, I'm strapped for cash and making the best of what I've got. Anyone got any ideas? Is it possible that I screwed something up using the adb shell when I was a little nooblet? And that said, is there anyway to wipe everything and start with a completely clean slate?
rjhall said:
I have this weird problem, and I can't figure out the cause.
And that said, is there anyway to wipe everything and start with a completely clean slate?
Click to expand...
Click to collapse
I'm new here but I've had a lot of different problems also. What I do is RUU and start over. It fixes a lot of screwups on my part... if you have the problems after RUU with stock s/w then I'd have to say its your phone. Good Luck.
rjhall said:
I have this weird problem, and I can't figure out the cause.
Whenever I use my phone lately, it will randomly freeze/force close certain apps. It's super laggy. If I drag my hand/palm across the touch screen, it will stop lagging and perform all the touch commands that I had "queued" up. This seems to persist even though I just wiped+flashed my phone again.
I've got nandroid backups for my stock hero, CM6.1.0, and now I just wiped and flashed to CM7.0.2. Sitting in the CM7.0.2 setup wizard as I type this, and it's lagging like crazy. Is it possible my Hero is internally damaged somehow and that's causing the problems, or does it sound like software? My Hero has been through a LOT of bumps, some harder than any phone should have to endure.
Still, I'm strapped for cash and making the best of what I've got. Anyone got any ideas? Is it possible that I screwed something up using the adb shell when I was a little nooblet? And that said, is there anyway to wipe everything and start with a completely clean slate?
Click to expand...
Click to collapse
First when a rom is starting up, it's likely to be SLOW, for 2 reasons, kernels need to "warm up" and the market is probably downloading a crapload of apps (this is a new feature). Second, it sounds like maybe you're device is running low on RAM, I would suggest you get an app from the market called "autokiller" and set the preset called "optimum". Third, go into settings/cm settings/performance and then set your governor to interactive 352-691 or ondemand 264-691. Fourth, go read a LOT of the threads in here and learn some stuff that will help you. Fifth, what recovery are you using and what exactly did you "wipe". Sixth, what do you mean could you have messed something up with adb shell?
il Duce said:
First when a rom is starting up, it's likely to be SLOW, for 2 reasons, kernels need to "warm up" and the market is probably downloading a crapload of apps (this is a new feature). Second, it sounds like maybe you're device is running low on RAM, I would suggest you get an app from the market called "autokiller" and set the preset called "optimum". Third, go into settings/cm settings/performance and then set your governor to interactive 352-691 or ondemand 264-691. Fourth, go read a LOT of the threads in here and learn some stuff that will help you. Fifth, what recovery are you using and what exactly did you "wipe". Sixth, what do you mean could you have messed something up with adb shell?
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Click to collapse
1. Yeah I know that. I hadn't had this problem until the last couple months. Until then, it was more or less okay. The problem is, it really is a completely fresh rom.
2. The Hero is kind of a low memory phone to begin with, so that's certainly a possibility. 2.2 and 2.3 aren't exactly kind on old hardware.
3. I don't have those settings in 6.1.0. I was using SetCPU for awhile with it at 480-7XX (Can't remember, I think 791, as that was max) and OnDemand. I had some screen off, temperature, and battery profiles too.
4. Any specific threads I should read you can suggest? I was lurking on the forums for awhile before I did anything to my phone (didn't want to brick it).
5. I'm currently using Amon RA 1.6.2. I considered clockwork, but some people said it has more problems. I've heard complaints that Amon RA requires signed packages, but frankly it hasn't been a problem thus far. It actually saved me from bricking my phone when I was new to this whole thing. As for what I wiped, I simply went through Amon RA and wiped data, dalvik, battery stats and rotation. Don't know what battery stats/rotation are, but I am familiar with the Dalvik cache.
6. As for saying I could have messed something up, when I was flashing my phone, it was something I'd never done before. It's certainly possible I mistyped something or screwed something up.
I was hoping someone could help me to completely wipe it and start fresh, since I'm sure it's had its share of problems.
I would suggest flashing clockwork. You can wipe more areas of the system then the one you have. And it has more features. I personally made the switch.
As for your lag, it might be your hardware. If you did a clean install and wiped boot, system, cache, data, and dalvik, and installed the latest stable release and it's still laggy? Then things are not looking good brother.
You experience the same thing on a sense base ROM?
also it could be cpu govenors because usually by default most roms have it set to ondemand witch has always caused problems for me and as soon as i set it to performance its fine.
Bierce22 said:
also it could be cpu govenors because usually by default most roms have it set to ondemand witch has always caused problems for me and as soon as i set it to performance its fine.
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Click to collapse
Are you aware that the performance governor runs at the MAX CPU speed all the time? Seriously. Your battery life must suck.
sent from a series of tubes.
yea but otherwise my performance sucks lol.
most of the time on aosp and cm7 i cant even stream music without it freezing unless i set it to performance.
Houndog101 said:
I'm new here but I've had a lot of different problems also. What I do is RUU and start over. It fixes a lot of screwups on my part... if you have the problems after RUU with stock s/w then I'd have to say its your phone. Good Luck.
Click to expand...
Click to collapse
What is RUU? How do I do this? I tried to search the forums but it said search was unavailable. Would this return the phone to 100% stock, no recovery software or anything? That's really what I'd like to do now, to make sure there's not a trace of rooting or flashing left, that way I can start from scratch.
oohaylima said:
I would suggest flashing clockwork. You can wipe more areas of the system then the one you have. And it has more features. I personally made the switch.
As for your lag, it might be your hardware. If you did a clean install and wiped boot, system, cache, data, and dalvik, and installed the latest stable release and it's still laggy? Then things are not looking good brother.
You experience the same thing on a sense base ROM?
Click to expand...
Click to collapse
I tried using RomManager to flash Clockwork, and it still booted to Amon RA recovery. I'm going to try to use ADB to do it, but I don't know that I'll be able to.
EDIT: Manually pushed ClockworkMod Recovery v2.5.0.7 onto my Hero.
Before I touch any of these settings, what will format boot, format system, formata data, and format cache do? Can it brick my phone, or will it let me flash a ROM onto a completely clean phone?
hmm thats very weird thats just about the only thing rom manager is good for now adays is installing cmr
rjhall said:
Before I touch any of these settings, what will format boot, format system, formata data, and format cache do? Can it brick my phone, or will it let me flash a ROM onto a completely clean phone?
Click to expand...
Click to collapse
You will not brick, that is how you wipe. You should also wipe dalvik cache. Go to this site for really good instructions :
www.romrepo.info/wiki
But please note when u wipe u "wipe" lol you will loose all your market apps and anything else installed just make sure you dont wipe sd card then youll loose all your photos and music backups exc...
rjhall said:
What is RUU? How do I do this? I tried to search the forums but it said search was unavailable. Would this return the phone to 100% stock, no recovery software or anything? That's really what I'd like to do now, to make sure there's not a trace of rooting or flashing left, that way I can start from scratch.
Click to expand...
Click to collapse
So I downloaded the 2.1 update from the HTC website, ran it, and it completed with no problems. Phone booted up, and now I'm trying to go through the tutorial, lagging all the while. It's almost impossible to type.
Does this mean it's hardware related?
sorry for not posting sooner but lagg isnt usually caused by hardware the kernal probably has to worm up also is it the 2.27 software update or 2.3 because 2.27 lagged pretty bad anyway and if your typing with vibrate on keypress try turning that of it always helped me.
Bierce22 said:
sorry for not posting sooner but lagg isnt usually caused by hardware the kernal probably has to worm up also is it the 2.27 software update or 2.3 because 2.27 lagged pretty bad anyway and if your typing with vibrate on keypress try turning that of it always helped me.
Click to expand...
Click to collapse
I had to start from scratch several times and my phone was pretty snappy when I first started it up after RUU. Also you stated your phone was fine and then just started running slow for no reason, was this after it took a bump?
are you talking to me or rjhall lol
Bierce22 said:
are you talking to me or rjhall lol
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Click to collapse
sorry, RJhall..
I don't recall it taking any bumps before it just stopped working like it has.
However, I have found how to "fix" the problem. If I squeeze the sides of the phone in, it stops lagging and works. Any touch motions of queued up will then immediately execute. Any idea what in the phone is physically broken?
rjhall said:
I don't recall it taking any bumps before it just stopped working like it has.
However, I have found how to "fix" the problem. If I squeeze the sides of the phone in, it stops lagging and works. Any touch motions of queued up will then immediately execute. Any idea what in the phone is physically broken?
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Click to collapse
Never had mine apart, maybe someone has and can help..
Okay so things have gotten increasingly weird. It used to be that squeezing the sides of the phone allowed the touch screen to work. Yesterday that stopped working altogether. Today, the screen stopped turning on at all. The LCD simply doesn't turn on. Pressing the red button turns on the phone (it vibrates when turning it on) and when the phone is on, pressing the red button lights up the keys (so I know it's waking the phone up). I took the phone apart (much simpler than I thought it would be) but I was unable to find anything that seemed out of place or broken. Does anyone have any ideas?

[Q] Please help with wifi reboots

I have done countless searches and tried everything I possibly could to find a solution to my problem and nothing has worked.
When running any 4.4 rom, and I have tried pretty much all of them, I have this wifi issue. The problem is that if I have wifi turned on the phone starts randomly rebooting approximately every 15-20 minutes when the screen is off. I have tried every setting, upgraded and reset my router(dd-wrt) with different settings and a static ip, and tried different apps that are supposed to help with wifi issues.
This does not happen on stock roms and I have zero issues with any other devices on my network. The very limited amount of info any where that I have found with a similar problem all lead to dead ends. This happens regardless of being a fresh install with no apps installed besides gapps. I really just can not think of anything else to try. Please help me with my G2, I really want to like this phone. :crying:
From the complete lack of info I am able to find on this it would seem to be quite a rare problem. But if anyone has any suggestions for me I would really appreciate it.
No suggestions at all?
Mine is doing this too, however not as frequently. Are you using a proxy app? And do you have auto-wifi disconnect on?
It has nothing to do with the router. I'm 99.9% sure it's either a rogue app or a bad install.
greydelta38 said:
Mine is doing this too, however not as frequently. Are you using a proxy app? And do you have auto-wifi disconnect on?
It has nothing to do with the router. I'm 99.9% sure it's either a rogue app or a bad install.
Click to expand...
Click to collapse
No I'm not using any proxy apps or disconnect. It's not an app or bad install as far as I know. Like I have said this has happened with every install of any 4.4 rom that I have tried. Including, PA, CM and Mahdi. When installing any rom I always do a full wipe, cache, data, dalvik and system. Even without out installing anything besides gapps it happens. So I think I can rule out a rogue app or a bad install.
I have reinstalled countless times and it always pops up. On occasion there has been instances where the problem does not start for several hours after a fresh install but invariably the issue does come up and the reboots start again every 15-20 minutes when the screen is off.
I mentioned the router because, although rare, they can cause issues with connecting devices. Most of the problems that I have read about is usually the other way around though. The router crashing with certain devices connecting to them. But I have had zero issues with my router and any other devices but still thinking it could be possible.
I have a 4.2 rom(Energy) installed currently with no issues whatsoever. It is only KItKat that seems to be a problem. I just have no idea what it could be.
What model is your g2 and kernel? The only thing I can think of is you are changing sleep tweaks on the kernel and causing it to sod when in deep sleep. Are you undervolting?
greydelta38 said:
What model is your g2 and kernel? The only thing I can think of is you are changing sleep tweaks on the kernel and causing it to sod when in deep sleep. Are you undervolting?
Click to expand...
Click to collapse
It's the d801. Every kernel on every rom. I have tried using kernels as is or using Trickster to undervolt, overvolt, you name it, I've tried it.
Any other suggestions?
Project X-Ray said:
Any other suggestions?
Click to expand...
Click to collapse
Make a backup and wipe everything, and boot up into a totally clean rom WITHOUT installing Gapps for it. Then see if it keeps happening. I'm searching around and not really finding anything on this issue. Mine hasn't been doing it since I flashed the new AOSB build
greydelta38 said:
Make a backup and wipe everything, and boot up into a totally clean rom WITHOUT installing Gapps for it. Then see if it keeps happening. I'm searching around and not really finding anything on this issue. Mine hasn't been doing it since I flashed the new AOSB build
Click to expand...
Click to collapse
Well I took your advice. I wiped everything and did a fresh install, latest PA without gapps.The only thing that I have done is connected it to my wifi. I let it go for about 3 hours and had no reboots. So I installed Banks Core gapps. Again, I let it sit for 3 hours. No reboots. All the while it has been plugged in and charging. As I write this, I just unplugged it from the charger and within 2 minutes had my first reboot. We'll see if they continue.
So now, I wiped and reinstalled PA without gapps. I did not install anything else at all. Turned on wifi and started getting at least 2 reboots per hour without even using the phone at all. When I turned off the wifi it has been running for 10 hours now without any reboots at all. I am at a complete loss as to what could be the problem. Is there anything I can do?
Project X-Ray said:
So now, I wiped and reinstalled PA without gapps. I did not install anything else at all. Turned on wifi and started getting at least 2 reboots per hour without even using the phone at all. When I turned off the wifi it has been running for 10 hours now without any reboots at all. I am at a complete loss as to what could be the problem. Is there anything I can do?
Click to expand...
Click to collapse
I hate to say it, but I'm at a loss too. Best course of action I can see is for you to return to stock, email LG, and ask for a replacement for a defective device.

Essential ph1 twice random reboot

Just got this today and it's great besides being a bit smaller than my g6 and because of front camera design only being technically 5.5in screen for most apps especially games.
However since I have had it, it has randomly rebooted itself twice for no real apparent reason. Is this a known issue or something anyone else has experienced? I want to try to get a bit more information on it before contacting the eBay seller. It is a refurbished.
I have never experienced a random reboot. You might want to try factory resetting your phone and then setting it up with the fresh start option instead of restoring from a Google cloud backup. Was your phone on Nougat or Oreo when you received it? Were there any major software updates?
It was fully updated to 8.1.0 when I received it. April 5th security patch. It was factory reset and I started fresh. No backup other than logging into my Google account for contacts, passwords and logins and such. I never do backups and restores always start fresh other than Google account.
Nickvanexel said:
It was fully updated to 8.1.0 when I received it. April 5th security patch. It was factory reset and I started fresh. No backup other than logging into my Google account for contacts, passwords and logins and such. I never do backups and restores always start fresh other than Google account.
Click to expand...
Click to collapse
Must be rogue app, had mine 3 months and never had a glitch or reboot.
Sent from my PH-1 using Tapatalk
If you are still having the random reboots you might want to boot your phone into safe mode to verify that a third party app isn't causing the problem. Since your phone was refurbished it's also possible that it was damaged by the previous owner or returned for the same issue you are experiencing. I did read that some early PH-1 buyers had to return their phones because of hardware issues like overheating.
Just did it again while using chrome. Just froze up for a few seconds and restarted. Doesn't seem to be overheating and the first time it happened before I installed anything I think. Guess I'll try a reset and go from there.
Factory reset twice now. No 3rd party apps installed. Updated all apps on Google play. The default phone apps.
Now the phone is freezing and rebooting itself constantly. Out of control. I am in safe mode right now and hasn't frozen yet. I don't know what the hell is going on.
Would love to be able to fix this issue myself without having to do return shipping. I have contacted the seller already though.
If it doesn't freeze or reboot at all in safe mode that usually means an app that you downloaded is causing the problem. The normal thing to try would be to factory reset the phone, download one app and see if there are problems. If the phone seems to be fine download a second app and use the phone long enough to see if the phone is stable. If it seems fine download a third app and do the same.
That's obviously very time consuming and if you were running a phone with heavily modded code like OnePlus with Oxygen it would probably be worth the investment of time. But this phone runs stock Android. Unless you are installing something unusual that might cause stability issues what you are describing sounds like a hardware problem. You might have bad memory for example and not enough is going on when the phone is in safe mode to trigger the unstable behavior.
I think returning or exchanging the phone you bought is definitely your best course of action. I really like this phone but it sounds like yours is defective or damaged.
The only other thing that comes to mind is that sometimes if you own more than one phone the Play Store will show apps that aren't compatible with the phone you are actually using. Dialers, messaging apps, camera apps and music players made for a specific phone brand aren't usually compatible with other brands because they need modded framework to function properly. Some apps that definitely are not compatible with this phone do show up in my Play Store Library available for download. Is it possible you are downloading an incompatible app?
I factory reset and haven't installed a single app. Just updated everything that was stock with the phone after reset. I was thinking faulty ram too, seems like it is.
Yeah I guess it's toast. Last night while watching YouTube it froze. Screen scrambled with artifacts and the phone made a loud continuous howling sound like an emergency alert. I honestly thought it was an emergency alert until I saw the artifacting.
Unless someone here can possibly give me an idea of any other reason it could be displaying this behavior I guess I have no choice but to return it?
Nickvanexel said:
Yeah I guess it's toast. Last night while watching YouTube it froze. Screen scrambled with artifacts and the phone made a loud continuous howling sound like an emergency alert. I honestly thought it was an emergency alert until I saw the artifacting.
Unless someone here can possibly give me an idea of any other reason it could be displaying this behavior I guess I have no choice but to return it?
Click to expand...
Click to collapse
Grab a BTS zip from the back to stock thread... And flash that...
I'll bet however it was updated had some yuck in it...
Nickvanexel said:
Yeah I guess it's toast. Last night while watching YouTube it froze. Screen scrambled with artifacts and the phone made a loud continuous howling sound like an emergency alert. I honestly thought it was an emergency alert until I saw the artifacting.
Unless someone here can possibly give me an idea of any other reason it could be displaying this behavior I guess I have no choice but to return it?
Click to expand...
Click to collapse
Someone in the Essential stock ROM dump thread just described the exact same behavior that you are experiencing. He hopes reflashing stock will fix it but since it's identical to what's happening with your phone I think he's going to end up disappointed. You might want to check out his post and see if he has any luck. It was the latest post in the thread so it should be easy to find.
https://forum.xda-developers.com/essential-phone/development/stock-7-1-1-nmj20d-t3701681/page41
Yeah that was me. Trying to get information on the procedure to manually reflash this phone with stock firmware. I shouldn't need to unlock bootloader to do it? Just trying to flash stock over stock to hopefully correct any os corruption. Also mine is apparently a unlocked Sprint variant even though it was advertised as being a normal unlocked variant. Not sure if the firmware from that thread will work for me.
Nickvanexel said:
Yeah that was me. Trying to get information on the procedure to manually reflash this phone with stock firmware. I shouldn't need to unlock bootloader to do it? Just trying to flash stock over stock to hopefully correct any os corruption. Also mine is apparently a unlocked Sprint variant even though it was advertised as being a normal unlocked variant. Not sure if the firmware from that thread will work for me.
Click to expand...
Click to collapse
Sorry I didn't notice that. I haven't done any flashing on this phone but I know I read that people with the Sprint phones were flashing the regular stock image to get rid of the Sprint apps and get updates from Essential rather than Sprint. But if you don't want to unlock your bootloader you can download official factory images from the Essential website and sideload using a computer. Flashing instructions are on the download site.
https://www.essential.com/developer/current-builds
Alright I reflashed the latest firmware from essential page via adb sideload. I highly dout it worked but I'll see.
What would I need to do from here to do a complete fresh reflash completely overrighting any trace of the old os? I still want to keep it stock but doesn't matter if I need to unlock the bootloader. Just want a complete wipe of the old os and fresh reflash to be sure any traces of corruption are removed to be sure if it's a hardware issue.
That's easy on single partition phones but much more difficult on phones with an A & B partition like the PH-1. You definitely need to unlock the bootloader. On my Pixel XL you needed to flash the factory image separately to partitions A & B to ensure there was nothing left from before but the procedure might be different on this phone. I went through the flashing instructions when I got this phone and think if you flash the full restore stock image it supposedly returns both partitions to stock automatically but that definitely didn't happen on the Pixel. Considering that this phone is supposed to be easy to hard brick (which was virtually impossible on the Pixel) I wouldn't chance it unless you can't return or exchange the phone from the seller.
Well side loading the ota from essential website didn't work. I'd say it's already hard bricked. Still crashing after a while of using it. Last night I loaded as many apps at one time as I could. Got maybe 10 opened at once before it crashed. Seems like faulty ram to me.
Wife just had it happen on her new White one twice today while playing Pokemon GO.
She says she also had her podcast app and hangouts open but minimized and not being actively used in the background.
She's on a fresh install of Oreo 8.1 with the Gcam mod by MGC_5.1.018_Urikill_vXXII.apk using the settings suggested by aer0zer0
Anyhow I hope its just a completely random fluke and not a serious issue as I have a new black one from Amazon in the mail and would really hate to have to return these otherwise wonderful devices.
Mine ain't no fluke. After it crashes if I immediately reboot it instantly crashes again. I have to let it sit a while turned off and reboot again to any significant time before crashing. Longest time it's ran before crashing since having it it's maybe an hour. Didn't notice it much at first because I didn't use it more than a few minutes at a time. So it was in sleep mode constantly crashing and rebooting. Now that I have been watching it more it just constantly keeps rebooting even while sitting idle. I'll glance over at my phone and low and behold it's rebooting again.
Nickvanexel said:
Mine ain't no fluke. After it crashes if I immediately reboot it instantly crashes again. I have to let it sit a while turned off and reboot again to any significant time before crashing. Longest time it's ran before crashing since having it it's maybe an hour. Didn't notice it much at first because I didn't use it more than a few minutes at a time. So it was in sleep mode constantly crashing and rebooting. Now that I have been watching it more it just constantly keeps rebooting even while sitting idle. I'll glance over at my phone and low and behold it's rebooting again.
Click to expand...
Click to collapse
Ouch okay that most certainly sounds like a bad hardware issue as you suspected earlier.
Thankfully in her case the reboots were well apart from one another and the phone was fine after the reboot. Even let her play PKGO.
I mostly came in to comment to hopefully help by voicing that it had happened and the circumstances in which it did for her with the idea it might pinpoint some flaw in the overall system if there was one.

Help me solve my Idle battery drain - and better battery stats report posted

Hello,
Been struggling a lot with my battery drain since I bought my 6t.
I am unrooted and now with 9.0.7, I already uninstalled a lot of apps to try and locate the root cause for my battery drain. I never had social apps which I know can misbehave a lot.
I have location, nfc, etc always turned off, battery optimisation settings always on.
I installed better battery settings and what you see is during my sleep, and the phone drained a lot once more.
Another issue I am having is that each time the phone reboots the find my device is activated even after I set it to not do anything.
I need help though, I quite do not understand what I should do now.
What is my problem? What can I do to achieve the crazy screen on time some of you have? More, I would be happy to just solve the screen off battery drain. One day I had over 40% drain without using the phone more than 5 minutes.
Can someone please help me out?
Simple Fix
cesar.maranhao said:
Hello,
Been struggling a lot with my battery drain since I bought my 6t.
I am unrooted and now with 9.0.7, I already uninstalled a lot of apps to try and locate the root cause for my battery drain. I never had social apps which I know can misbehave a lot.
I have location, nfc, etc always turned off, battery optimisation settings always on.
I installed better battery settings and what you see is during my sleep, and the phone drained a lot once more.
Another issue I am having is that each time the phone reboots the find my device is activated even after I set it to not do anything.
I need help though, I quite do not understand what I should do now.
What is my problem? What can I do to achieve the crazy screen on time some of you have? More, I would be happy to just solve the screen off battery drain. One day I had over 40% drain without using the phone more than 5 minutes.
Can someone please help me out?
Click to expand...
Click to collapse
The problem is that you messed up your stock Rom in the process of unrooting. My best advice is to root your phone again and back up everything with Titanium Backup. After that, use MSM download to return to stock ( The same software state you had it in when you first bought it). I can assure you that the hardware is fine, but misbehaving software will only cause more harm to your phone. No one will provide you with a simple fix like a flashable zip and dont panic because its not that big of a deal. I bricked my 6t right after misreading instructions, but it recovered and its heavily modded. Go back to stock and start over
---------- Post added at 04:47 AM ---------- Previous post was at 04:41 AM ----------
cesar.maranhao said:
Hello,
Been struggling a lot with my battery drain since I bought my 6t.
I am unrooted and now with 9.0.7, I already uninstalled a lot of apps to try and locate the root cause for my battery drain. I never had social apps which I know can misbehave a lot.
I have location, nfc, etc always turned off, battery optimisation settings always on.
I installed better battery settings and what you see is during my sleep, and the phone drained a lot once more.
Another issue I am having is that each time the phone reboots the find my device is activated even after I set it to not do anything.
I need help though, I quite do not understand what I should do now.
What is my problem? What can I do to achieve the crazy screen on time some of you have? More, I would be happy to just solve the screen off battery drain. One day I had over 40% drain without using the phone more than 5 minutes.
Can someone please help me out?
Click to expand...
Click to collapse
I came up with that answer without checking those screenshots, but now its obvious. By unrooted, do you mean you had root and then unrooted or havent attempted anything? The other thing is obvious, your battery is draining because of google play services. I had the same problem, but i removed my gapps because i use better app alternatives that dont require google play services. The other thing is i use services though my browser than having a separate app for everything. I find it safer and i use Brave browser.
Hentai_expert said:
The problem is that you messed up your stock Rom in the process of unrooting. My best advice is to root your phone again and back up everything with Titanium Backup. After that, use MSM download to return to stock ( The same software state you had it in when you first bought it). I can assure you that the hardware is fine, but misbehaving software will only cause more harm to your phone. No one will provide you with a simple fix like a flashable zip and dont panic because its not that big of a deal. I bricked my 6t right after misreading instructions, but it recovered and its heavily modded. Go back to stock and start over
---------- Post added at 04:47 AM ---------- Previous post was at 04:41 AM ----------
I came up with that answer without checking those screenshots, but now its obvious. By unrooted, do you mean you had root and then unrooted or havent attempted anything? The other thing is obvious, your battery is draining because of google play services. I had the same problem, but i removed my gapps because i use better app alternatives that dont require google play services. The other thing is i use services though my browser than having a separate app for everything. I find it safer and i use Brave browser.
Click to expand...
Click to collapse
You probably got it right, I already had twrp installed but since it was not working I went back to stock. How did you figure that out?
I might need some help to do as you said since I do not want to brick the phone. What if i do a factory reset? Will it cure the problem?
Curation
cesar.maranhao said:
You probably got it right, I already had twrp installed but since it was not working I went back to stock. How did you figure that out?
I might need some help to do as you said since I do not want to brick the phone. What if i do a factory reset? Will it cure the problem?
Click to expand...
Click to collapse
A factory reset wont really fix the issue, but you could always give it a try if you backup your precious files first. The problem that i am currently facing on my device is that i cant port Google Camera. I realized that it doesnt work without google play services, but i am not going to start over from stock just to get one app (Doing so fixes everything, but there is a workaround). I am planning on Deodexing my stock ROM and installing MicroG. Its really difficult to find easy instructions , but i gotta challenge myself. Anyways, in your case you just need to give the MSM Download Tool a try, its normally used to unbrick devices and return them to stock. You can always use it in case you mess up your software to the point where flashable zips only cause more issues.
# 1 Backup
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Hentai_expert said:
A factory reset wont really fix the issue, but you could always give it a try if you backup your precious files first. The problem that i am currently facing on my device is that i cant port Google Camera. I realized that it doesnt work without google play services, but i am not going to start over from stock just to get one app (Doing so fixes everything, but there is a workaround). I am planning on Deodexing my stock ROM and installing MicroG. Its really difficult to find easy instructions , but i gotta challenge myself. Anyways, in your case you just need to give the MSM Download Tool a try, its normally used to unbrick devices and return them to stock. You can always use it in case you mess up your software to the point where flashable zips only cause more issues.
# 1 Backup
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Click to expand...
Click to collapse
Accessed stock recovery, made a factory reset from there by erasing everything. In about 11 hours the phone used almost 20% battery and no screen on time! Just standing there the whole time. I think I really need to do something, will try that tool you pointed.
No chance of bricking right?
Regards
tried it, it gives me a sahara communication failed. not sure what should I do now.
EDIT: I remember better now. when I got the phone it was on 9.0.4, I updated to 9.0.5. Then I side loaded the temporary and somewhat "compatible" TWRP which I used to flash Magisk. not sure why but root checker said I was not rooted and since an official TWRPO seemed to be far I decided to lock the bootloader (this gave me the official recovery back).
Do you think this is what is causing me the battery drain? everything is working properly to the exception of battery drain.
ANOTHER EDIT: decided to contact oneplus directly and explained the situation (even mentioned I had twrp and that I flashed magisk. they asked me to send the phone so they will see if this is hardware problem or software. not sure if they are going to charge me or not but I think it is unfair to charge (lets wait and see).
Can anyone help me figure out how to solve this problem assuming this is a software issue? I would pretty much like to avoid shipping the phone, never had good experiences with these rma assistance in the past.
Hi Cesar,
Hentai already suggested you how your problem could be solved
Cheers
Hentai_expert said:
A factory reset wont really fix the issue, but you could always give it a try if you backup your precious files first. The problem that i am currently facing on my device is that i cant port Google Camera. I realized that it doesnt work without google play services, but i am not going to start over from stock just to get one app (Doing so fixes everything, but there is a workaround). I am planning on Deodexing my stock ROM and installing MicroG. Its really difficult to find easy instructions , but i gotta challenge myself. Anyways, in your case you just need to give the MSM Download Tool a try, its normally used to unbrick devices and return them to stock. You can always use it in case you mess up your software to the point where flashable zips only cause more issues.
# 1 Backup
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Click to expand...
Click to collapse
komodo_1 said:
Hi Cesar,
Hentai already suggested you how your problem could be solved
Cheers
Click to expand...
Click to collapse
I know but for some reason I cannot have access, it gives me the Sahara error. What should I do?
cesar.maranhao said:
I know but for some reason I cannot have access, it gives me the Sahara error. What should I do?
Click to expand...
Click to collapse
The mistake you are committing is this: having installed BBS, you should have taken an idle dump (as described in the OP of the BBS thread) and posted it in the BBS thread asking for help. Screenshots won't help.
Google Play Services by itself rarely drains battery on Oreo and especially Pie. All the apps go through Play Services for their requirements and if there is a misbehaving app, instead of finding it, people blame Play Services (I am not a fanboy of Google).
EDIT: Having said that, I just checked your screenshots. BBS is not functioning properly and the readings are skewed. Which version are you running? From your battery history screenshots, I see that you seem to have about 2% per hour drain. At best it can be brought down to 0.5%. Uninstall BBS, reboot and reinstall it. Let us see whether this time it runs properly.
# 2 Factory Reset or MSM Downloadtool ( Your Choice!) The tool is on the Op6t Forum somewhere.
Click to expand...
Click to collapse
6T MsmDownloadTool V4.0 (OOS 9.0.5)
well, was able to get rid of the sahara problem and it worked. lets see if battery life improves or not.
Yes, I am pleased now.
cesar.maranhao said:
well, was able to get rid of the sahara problem and it worked. lets see if battery life improves or not.
Click to expand...
Click to collapse
What is sahara problem?
It is related with a communication problem between pc and qualcomm
This phone is very good.
cesar.maranhao said:
This phone is very good.
Click to expand...
Click to collapse
Nicee!! What firmware version?
I noticed that every time i disconnect the cable when phone is fully charged after few minutes the percentage drops to 98 and few minutes late to 95 and then is more more longer time to drop to 94 and become Solid the discharge.. Someone know what i can do for fix this issue
I am still in 9.0.7.
I think that drain right after disconnection from the charger also happened to me but not sure how it is now after my "cleaning" ! Before when it was draining a lot I had it for sure but the phone was always sucking battery.

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