voice mail issues - Verizon Samsung Galaxy S7 Edge Questions & Answers

I had been using Google Voice for voicemail. For some reason it seems to have toggled back to Verizon's voice mail. It seems that VZ has somehow forced this, there is some kind of free trial attached to it. I can't get Google to work anymore. Tried manually toggling between carrier/google, deleting and reloading app-baffled, any thoughts?
UPDATE-seems to be working now for no apparent reason-oh well

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Most Mind-Boggling EVO Issues

I have had my EVO for close to 6 months now without ever having an issue. I have been running MIUI for a little over a month and never had any issues. I recently just updated to the newest build, and when i restored all my apps (one of which was google voice) i realized i stopped receiving my text messages. After researching the issue i found a ton of similar people saying that google voice was the cause of it. So i set my google voice up and tested it.. and i WAS able to get my texts but only if i use the Google Voice. I have tried to uninstall and reinstall it like 50x, and i've gone onto google.com/voice and disabled it and re-enabled it 50x. I have checked the box that says 'Allow text messages to go to this phone' or something like that, I've checked every possible setting on Google Voice.. Nothing. So i figured okay, I'll do a full factory reset back to Sense. I DID THIS, AND STILL NOTHING, so then i did a full factory reset, and didn't sign into my Google Account, still no texts. Basically it's like Google Voice has taken my phone number over and is not allowing my text messages to go through and no matter what i do to disable or uninstall it, nothing works.. I have to use google voice to get my texts.. So then i contact Sprint and i've spoken to 3 different reps who have tried everything from their end even attempting to remove google voice from their end to get my texts to go through. I've done everything but change my number. Right now i'm on sense and Another thing i realized is.. I cannot do the ## commands in the phone dialer.. Like two commands i know are ##DATA# and another is ##MSL-CODE# but when i type them in .. the phone dialer just hangs and freezes and no menu comes up. I've done almost 5 factory resets, I've tried not logging into my google account on my phone, I've uninstalled google voice from my phone and from my PC.. Sprint is telling me that they'll waive my 100 fee for the insurance phone, but since i run MIUI, the new insurance phone wont be able to be rooted and i'll be stuck with SENSE and i do not want that. DOES ANYONE, ANYONE AT ALL Have any clue what-so-ever that might be the cause or any hack or possible thing i could do to fix this, and why do you think that the ## codes are not working on my stock sense rom either? Everything else on my phone works entirely fine except receving texts through my native app and using those codes on my sense rom in the dialer. I can't receieve texts on MIUI or Sense through their native apps... the only way to get them is through Google Voice.. Please anyone! HELP ME!
Google voice did that to me, too and I had to work my ass off to get it to go away!
Finally, I went to the website and my settings and got it to stop doing text messages, and then I called the number you call to get it to stop handling my calls.
Here ya go
http://forum.xda-developers.com/showthread.php?t=1144674
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all that post explains is how to uninstall google voice, I have uninstalled google voice like 500x and reinstalled it 501x -- I've even done a factory reset and not logged into my google.. It's not working
pulazki said:
all that post explains is how to uninstall google voice, I have uninstalled google voice like 500x and reinstalled it 501x -- I've even done a factory reset and not logged into my google.. It's not working
Click to expand...
Click to collapse
That's because the phone number is associated with Google voice, not your account, so a factory reset wouldn't help pas the number is still there
Nevermind, just ignore this post.

Edge 7 and Google Voice

I am coming from a LG G3 to the Galaxy S7 Edge. I had Google Voice working just fine on my G3. I could text/call from my Google Voice number and also my voicemails were automatically sent to Google Voice instead of Verizon.
I installed Google Voice on the Edge and it gave me the normal your carrier doesn't support automatic configuration. On my G3, I just clicked through the configure screens and selected Google Voice and everything worked fine. If I do that on my Edge it doesn't work. When I call my number, it says voicemail hasn't been set up for the phone number instead of forwarding to google voice.
I did the manual process of forwarding calls to Google Voice, *71{phonenumbertotransferto}, *90{phonenumbertotransferto} and *92{phonenumbertotransferto} and it works but it rings 15 times first. This isn't ideal.
Also when I try to use Google Voice to call a number, it looks like it is working but it is calling from my verizon number instead of my Google Voice number.
Anyone have ideas on how to get this to work correctly?
**Update**
I was able to get the time until Google Voicemail picks up shortened by turning on Do Not Disturb in Google Voice settings. This is a work around for me since I don't have people calling me on my Google Voice number. If I did, this wouldn't be an option. Still not able to make calls with Google Voice from my phone though.
May I ask first, why are you still using the defunct Google Voice app? Why haven't you simply switched over to Hangouts?
I ask because Hangouts has everything you have asked for in this post. I use Hangouts and actually 2 Google numbers attached to my phone thru 2 separate Google accounts. This phone has the call forward feature built into the phone settings so you don't even need to dial *71,etc. Just go into phone settings and tell it which number you want to forward your calls to when they are unanswered.
To stop it from ringing 15 times before your call transfers finally to your Google voice mail, you have to stop the call from "bouncing" around I call it. In your google voice settings (easiest to see on your computer)... You probably have both "Forward calls to Google Chat" AND "Work" (or Home or whatever you call your phone you forward your calls to).
You need to uncheck forward calls to Google chat. That will stop the crazy number of rings before it transfers to voicemail. The only other way I know is how you suggested and use Do Not Disturb.
Lastly, again if you use Hangouts, it actually has a dialer app that goes along with it that you can use to dial out just as normal whenever you want to use your google number to dial out. I use it often. It works great.
I hope this wasn't too jumbled. Best of luck!
EDIT: Actually I think the ring problem is fixed with changing the call screening feature in your voice settings (again easiest seen by visiting Google voice settings via your computer). I'm pretty sure I turned on call screening to correct that issue. Been so long since I've messed with the setting LOL. But if you research call screening it actually changes how the system works somewhat, including answering calls, etc. I'm pretty sure that's how I did it. Again sorry for the long winded post.
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Can you explain what you mean by "defunct Google Voice app"?
I use GV to access my mobile voicemail messages, have done so for years...are you saying I should uninstall it and I can use Hangouts to view/listen to my voicemails?
When I go into GV I can see a list of current/previous voicemail messages. In Hangouts I don't see the list of voicemails that I see in the GV app...can you explain a little more how Hangouts can replace GV, and where/how I can get to my voicemails from Hangouts?
Thanks!
Yeah I mean Hangouts has completely replaced Google Voice.
In fact, I haven't used GV since Hangouts came out. I still see the same voicemails I always have. Only now you can see everything that comes into Hangouts all in one place. You still can set up notifications in hangouts when someone leaves you a voicemail, just like in the old GV app. And you can see the transcribed message right there in Hangouts. You can either read it, or hit the play button and hear out loud. I prefer mostly to play them out loud, because a lot of the time Google's auto transcription service is pretty bad, especially with foreign accents.
In Hangouts, you have 3 screens to swipe thru to the left or right. The furthest left is the contacts/settings/etc. The middle is the screen where you would see any voicemail/ text messages. And the furthest right screen is the Hangouts Dialer (you do need to download the dialer app separate in the play store).
Try this. Delete your GV app. Go to the play store and download Hangouts and Hangouts Dialer. Then setup Hangouts. Hangouts dialers will automatically setup when you setup Hangouts. Add your Google account when you set up, and you should be all set. Then of course change your settings how you like. See if it works for you. I personally don't know anyone who uses GV app anymore. Even Google on the play store says its no longer supported.
But yes, when Hangouts came out, it was a COMPLETE replacement for Google Voice app. It's really awesome if you take advantage of all its features.
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---------- Post added at 03:44 PM ---------- Previous post was at 03:30 PM ----------
I should also say this. Hangouts will ask you if you want to make it your default SMS texting app and have all your texts go thru Hangouts. I personally don't do that, but you can. I don't do it only because I don't like the look of hangouts enough to use it all the time for texting. That's just a personal thing. I like to use the stock messaging app that I can keep themed like the rest of the phone from the Samsung theme store. But you can indeed use hangouts as your entire texting/messaging/voicemail platform and it will perform beautifully.
IF you only want to use a separate texting app, just make sure you keep that in mind.
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I do Google voice for my number and use hangouts which I personally don't much like. Is there a messaging app that can accept my GV number other than the stock GV and hangouts apps? I looked a few phones ago and nothing existed at the time to handle GV/hangouts messages.
Don't hold me to this because I haven't used them personally, but I believe you can use something like Groove IP. And I think there's an app on the play store called "Phone for Google Voice". But again I've never used them so I can't say for sure. Hangouts has always filled the void that I needed it to. It's not at all perfect, but Google hardly ever makes a perfect app lol.
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You still need the Google Voice app to place calls over cellular and use your Google Voice number. Without the Google Voice app, the phone dialer either uses your carrier number, or you need to use Hangouts. Hangouts for calls has a very poor echo that everyone I talk to complains about, it heats the phone up extremely fast and kills battery, and if you are in a weak coverage area calls get dropped.
I'm using the Google Voice app fine on my S7 Edge to make and receive calls. Of course I use Hangouts for texting and receiving voicemails though.
I've done that for years. Was just hoping for an alternative messaging app. I've had the same GV number since the first galaxy S lol.
geoff5093 said:
You still need the Google Voice app to place calls over cellular and use your Google Voice number. Without the Google Voice app, the phone dialer either uses your carrier number, or you need to use Hangouts. Hangouts for calls has a very poor echo that everyone I talk to complains about, it heats the phone up extremely fast and kills battery, and if you are in a weak coverage area calls get dropped.
I'm using the Google Voice app fine on my S7 Edge to make and receive calls. Of course I use Hangouts for texting and receiving voicemails though.
Click to expand...
Click to collapse
I don't call out much on my GV number, so i use hangouts when I do.
That being said, you indeed can get other apps... Or at least used to be able to, that would let you dial out with your GV number. Phone+ comes to mind, Groove IP like I mentioned before, and others. Some are just app setups that will allow you to pick contacts that auto dial out on your GV number. I think it's Phone+ that does something like that. I just saw a thread over in the regular S7 forums where people were having some of the same issues. Apparently when HD calling was enabled a while ago, it maybe helped to make it harder for all who used Google Voice. I see it looks like it started back on the S6 or S5. This is my first new phone since my Note 3 so go figure lol....
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GV still exists and still works, and does a few things that Hangouts doesn't seem to do.
As far as the OP goes, I am working through the same issues with voicemail.
*edit, based on what I'm seeing, the only way to reduce the rings on Verizon's end is to call customer support and request it. I'll try it when I have time and update. Also, call forwarding can be configured from the Verizon website as well https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Verizon customer service was able to shorten the ring time (I asked for 15 seconds from 30). Everything is working fine for me, including calling out from the GV number using the stock Samsung dialer, so I'm not sure what your issue is there. In GV, did you set the "make calls as" setting to use the GV number? Alternatively using the Hangouts dialer from the Hangouts app should work also.
turbosrrgood said:
GV still exists and still works, and does a few things that Hangouts doesn't seem to do.
As far as the OP goes, I am working through the same issues with voicemail.
*edit, based on what I'm seeing, the only way to reduce the rings on Verizon's end is to call customer support and request it. I'll try it when I have time and update. Also, call forwarding can be configured from the Verizon website as well https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Verizon customer service was able to shorten the ring time (I asked for 15 seconds from 30). Everything is working fine for me, including calling out from the GV number using the stock Samsung dialer, so I'm not sure what your issue is there. In GV, did you set the "make calls as" setting to use the GV number? Alternatively using the Hangouts dialer from the Hangouts app should work also.
Click to expand...
Click to collapse
I was completely unaware that calling and asking for shortening of the unanswered ring time still worked. Thanks for that info, good to know. I thought that option was long gone.
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WiFi Calling Was my Culprit
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
KBP83 said:
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
Click to expand...
Click to collapse
I don't think anyone told him the GV app sucked. Originally I was asking him why he was still using the GV app, just to get an idea of his issues and how to better help the situation. In particular, I just said it was defunct, aka antiquated....and it is. It still has its uses as a legacy app, or as a stand alone app in circumstances, but for the most part, it's still around for legacy support. Up until recently, Google even listed it this way on the play store.
The GV app still does one thing Hangouts won't do. Hangouts will only make wifi or voip calls. The GV app WILL call out from your GV number, but it will use cellular service and use your phone minutes. That's about the only reason I see to actually have the GV app still. Hangouts has every one of my contacts integrated just like any other app I have on my phone that does the same thing. Admittedly, Hangouts contacts view is really ugly lol.
As far as the PC side, I have Hangouts installed on my windows 10 laptop, and it rings beautifully every time I get a call or text, I can check voicemails, etc. All my contacts are integrated for both Gmail accounts that i can keep running simultaneously. It works quite well. I also have Google Voice chrome extensions. Everything works fine together.
The rest is just preference and style choice. I've never had issues with Hangouts. And I never really had issues with the Voice app before that. I've also not had the unfortunate bad luck of dealing with the setup problems everyone seems to be having. I have NOT however, set up wifi calling yet on my S7Edge, so my guess it that's why I'm not experiencing all the issues people are having with setup.
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KBP83 said:
So despite everyone telling the OP that Google Voice sucks, I still think it's functionality if FAR preferable to Hangouts. Not only is the interface much cleaner, but the Chrome extension on desktop is much more conducive to texting and voicemail management. In addition, it is totally integrated with Google Contact management, which is a plus.
I switched to a Galaxy S7 Edge yesterday and had setup issues with Voice. Finally after a conference call with Sprint and Google support (Google was just kind enough to help, since Google offers no live support for free apps), we found out that it is indeed WiFi Calling that is the culprit in Voice setup. However, it's not enough to simply uninstall the native app and turn off WiFi Calling, you have to go into the WiFi Calling settings and disable the service completely. For me that was at the bottom of the 9-1-1 location settings page. After disabling WiFi Calling, my profile automatically updated, I uninstalled Google Voice and reinstalled, and setup was a total breeze, everything was right with the world, and I can continue using Hangouts as it should be, to share GIFs with my friends and talk trash about Fantasy Football.
I hope this helps anyone with this issue, the Sprint Technical Support guy said he'd run across it yesterday and had no idea what to do with the issue until now.
Click to expand...
Click to collapse
I'm on Sprint, but had the exact same experience. Been dealing with it for a few weeks. And this was the only solution.
As far as using Hangouts instead of the GV app- I can't get what you guys are describing to work. I have Hangouts installed, I installed the dialer, but nothing I do shows my voicemails. I only see the text messages and a call log. I'd be interested in another option to the GV app, which I think is adequate, but not great.
mwshows said:
May I ask first, why are you still using the defunct Google Voice app? Why haven't you simply switched over to Hangouts?
I ask because Hangouts has everything you have asked for in this post. I use Hangouts and actually 2 Google numbers attached to my phone thru 2 separate Google accounts. This phone has the call forward feature built into the phone settings so you don't even need to dial *71,etc. Just go into phone settings and tell it which number you want to forward your calls to when they are unanswered.
To stop it from ringing 15 times before your call transfers finally to your Google voice mail, you have to stop the call from "bouncing" around I call it. In your google voice settings (easiest to see on your computer)... You probably have both "Forward calls to Google Chat" AND "Work" (or Home or whatever you call your phone you forward your calls to).
You need to uncheck forward calls to Google chat. That will stop the crazy number of rings before it transfers to voicemail. The only other way I know is how you suggested and use Do Not Disturb.
Lastly, again if you use Hangouts, it actually has a dialer app that goes along with it that you can use to dial out just as normal whenever you want to use your google number to dial out. I use it often. It works great.
I hope this wasn't too jumbled. Best of luck!
EDIT: Actually I think the ring problem is fixed with changing the call screening feature in your voice settings (again easiest seen by visiting Google voice settings via your computer). I'm pretty sure I turned on call screening to correct that issue. Been so long since I've messed with the setting LOL. But if you research call screening it actually changes how the system works somewhat, including answering calls, etc. I'm pretty sure that's how I did it. Again sorry for the long winded post.
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Click to expand...
Click to collapse
I was using the GV app and I tried this setup but my calls and VM's don't show up in Hangouts. I can't seem to get them to show up.
I figured it out. You have to select this option in Hangouts.
As a follow up:
Working with a few Sprint techs got me this info. GV won't work if WiFi calling is set up or enabled. It doesn't matter if you turn it off. It has to be completely deactivated.
I've been using GV for many years, and never had a problem on other phones, even using WiFi Calling. This is obviously a s/w issue. Hopefully it can be remedied in a future update.
I just upgraded from an S4 to S7. I too have been using GV since it came out. Hangouts option to be used as a default messaging app is giving me reason to try it, as it's been horrid for quite some time. To make calls from your GV number, install the GV app and use it's settings for which number. To get GV vm in Hangouts, again use GV option to have them available for Hangouts (there is a setting in GV).
My question for the group, how do you get Verizons VM to Hangouts? The old way through GV appears to not work. Having my Verizon number forwarded to GV results in my phone not ringing for either number, but it does ring on desktop.
brohan said:
I just upgraded from an S4 to S7. I too have been using GV since it came out. Hangouts option to be used as a default messaging app is giving me reason to try it, as it's been horrid for quite some time. To make calls from your GV number, install the GV app and use it's settings for which number. To get GV vm in Hangouts, again use GV option to have them available for Hangouts (there is a setting in GV).
My question for the group, how do you get Verizons VM to Hangouts? The old way through GV appears to not work. Having my Verizon number forwarded to GV results in my phone not ringing for either number, but it does ring on desktop.
Click to expand...
Click to collapse
Dial *71 followed by your google voice number and follow the prompts to set up call forwarding.

Google voicemail won't play(verizon)

So I set up google voice to work on my 6P but when I don't answer, nothing plays. I still get a notification on my phone that I got a voicemail but the person calling me doesn't hear any greeting. I have set one up though. Any ideas what the problem may be?
I reset the google voice app and when it tries to setup the voicemail, it says unfortunately your network carrier is currently not supported for automatic voicemail configuration. Not sure what to do. I hit configure and tried both your carrier and google voice for the service and still have the same problem as above. If I click google voice, I get the your network doesn't support automatic voicemail configuration. Any help?
tu3218 said:
So I set up google voice to work on my 6P but when I don't answer, nothing plays. I still get a notification on my phone that I got a voicemail but the person calling me doesn't hear any greeting. I have set one up though. Any ideas what the problem may be?
I reset the google voice app and when it tries to setup the voicemail, it says unfortunately your network carrier is currently not supported for automatic voicemail configuration. Not sure what to do. I hit configure and tried both your carrier and google voice for the service and still have the same problem as above. If I click google voice, I get the your network doesn't support automatic voicemail configuration. Any help?
Click to expand...
Click to collapse
I set it up from my desktop following this link https://support.google.com/voice/answer/165656?hl=en it works fine for me.
garnet&gold said:
I set it up from my desktop following this link https://support.google.com/voice/answer/165656?hl=en it works fine for me.
Click to expand...
Click to collapse
thanks, got it working. I had already done everything from the link but today I tried actually deleting my phone number, and than readded it. Hopefully this continues to work.

Google NOW tries calling certain contacts via google voice and can never connect.

I have a Nexus 6P running the latest version Android 6.0.1. However, it is very odd that I never had this issue with my Nexus 6.
I have a car that just has a simple phone button (Bluetooth) to press which makes a sound and at that point I can simply say something like "Call Tom Brady". The phone usually uses my Verizon network to call the contact without any problems. I have been noticing that for a lot of my contacts 'Google Now' is trying to call them via Google Voice. The phone literally says calling so and so via Google Voice and then never connects. I don't know if this is because these contacts have a Gmail account or what, but it is very annoying and it never ends up connecting.
I bet if I uninstall the Google Voice app everything would work, but I need it for my visual voice mail.
One thing I have already tried is in the Google Voice App settings change it to 'Do NOT use Google Voice for any calls'.
This did not fix the issue.
Is there any Google Now settings or Google Voice settings that anyone can think of that might help me here?

no sprint visual voicemail app?

I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Get a Google Voice number and forward your phone to that VM.
You can get a text with the content of your VM transcribed.
Euclid's Brother said:
I got my PH-1 activated and just realizing there's no Voicemail app. When you get a voicemail notification, it dials into my voicemail. Is this because it's a near stock android, like the nexus and pixel? Is there anyway to get the Sprint Visual Voicemail app? I had it on my previous phone (Galaxy S4).
Thanks
EB
Click to expand...
Click to collapse
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Caltinpla said:
Is this what you looking for?
https://www.apkmirror.com/apk/sprin...se/voicemail-t-9-0-0-26-android-apk-download/
Click to expand...
Click to collapse
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
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I always hated Springs VVM app/service. Google Voice is way better. You have 2 options there: 1) setup conditional call forwarding or 2) integrate your Spring number to Google Voice.
Follow these steps for conditional call forwarding -- https://community.sprint.com/t5/Google-Voice/Google-Voice-not-picking-up-28-does-not-work-here-s-the-fix/td-p/348100
Conditional call forwarding forwards unanswered calls to your Google Voice number, but doesn't ring -- instead goes to voicemail there. It's all seamless.
Integrating your Sprint number with Google Voice is nice, actually. The catch is you can't use Sprint's WiFi calling feature. You're not missing anything anyway and there are ways to use Google Voice over wifi too. When you integrate with Google Voice, you share the same number on both services. Make calls from your phone as normal, your computer, tablet, virtually anything with an internet connection. Same with texting. It's all synced, sort of... Texting via Voice is synced. Texting via SMS... well, Google Voice only keeps a record of received texts. Best part about Google Voice integration is it includes spam blocking for calls and texts. As in, fewer robo calls and fewer spoofed caller ID calls.
I disabled my Voice integration to try WiFi calling. I couldn't wait to go back. Without Voice, I got 2-3 robo calls per day. With Voice, I might get one a week. And I can handle my calls and texts at work from my PC if I have to, keeping my phone down and still looking productive.
You setup Google Voice integration within the Google Voice settings on a PC/web browser. You might have to chat/call Sprint support to remove Wifi calling from your account. If you tell them you're trying to setup Google Voice integration, good luck. 9/10 don't know it's a feature and the 1 that does barely knows what it does or how to set it up. If you get an error setting it up, it's 99% likely because wifi calling is enabled/on your account.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
Yeah, same here... haven't figured out how to make it work yet!
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
aheeejd said:
I can't believe this is not more active, or that there isn't threads for Sprint & voicemail specifically. Obviously I have Sprint & the native phone app voicemail does not work. I got an email from Google voice support telling me Sprint deactivated my Google voice intergration, & that if I want to enable it I need to call Sprint. I've been on phone several times last couple of days going back & forth with Sprint & Google to no avail. When I go into legacy voice settings from a PC the "let Sprint work with voice" (however it's worded) button is not there. So I will call Sprint again & see if that wifi calling is enabled & if so I will have them disable it & go from there.
It just really is mind boggling that in 2018 this is even an issue for anyone. Especially when service like Sprint actually has an add for "BYOD" (bring your own device). They should have small print stating "if you don't want to get voicemail notifications"
I'd settle for just that somehow, just to get notified that I have a voicemail. And then I can dial in over phone, enter a pin & do it that way. As I see it now, that's my option, to call into my voicemail every hour just to see if I have one.
Click to expand...
Click to collapse
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
tech_head said:
Google removed integration of Voice with the dialer.
To get integration with the dialer you need an old version of Voice.
You need Google Voice build number 0.4.7.10.
You can download it from one of the archives.
Remove the current version of Voice.
Also make sure you turn off auto-update in the Google Play Store or you will lose the integration as soon as Voice update.
It's been a known issue for years.
Click to expand...
Click to collapse
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Yeah I've been using it fine, then voice was kinda built into Hangouts & I would get them there. Because of that intergration in Hangouts I used that for my SMS & they always went through. I used Hangouts because when I'm at home I have literally no data, so I used wifi & just couldn't make calls. In the settings of Hangouts you could see settings for g voice. This still worked long after Hangouts did that auto prompt telling you Hangouts for SMS would no longer work & wanted you to install Google messages. But anyway I tried 4.7.1.0 & it gave me # to provision, I tried dialing it but I'm at home & the call just ended. So I'll have to retry next time I head out & get a data signal.
gk1984 said:
I have Google Voice integration just fine with the most recent and previous versions of the app... Not sure why I'm so special.
Click to expand...
Click to collapse
Let's be clear, there is integration and then there is integration with the dialer.
integration will allow you to get you VM via your GV account and number because your phone forwards to you GV number.
Dialer integration means you don't need to open the Voice app to check or see your VM.
The former works great. The latter is broken in more recent versions of the Voice app.
Warlord721 said:
Thanks!
Well it installs, but it had an error provisioning, but then I received a text messages saying it was provisioned. But it doesn't receive the voicemails.
Did you get it to work? And yes, I'm on Sprint.
Click to expand...
Click to collapse
This version works for me.
https://www.apkmirror.com/apk/sprin...al-voicemail-t-9-0-1-26-android-apk-download/
You can download app Sprint Voicemail in Google Play store now.

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