Hi guys, I recently got an S7 Edge and it's been pretty great (apart from the one random reboot but I'm hoping that won't be a regular occurrence). I do have one annoying problem which is when I record audio or video there is this weird popping sound that sometimes happens... I'm not really sure how to describe it other than sounding like a weird echoey imbalance (like a robotic "womp" kind of sound), and when I play back on my phone I can hear it. I thought maybe it was the speakers but when I played it on my old phone I heard it too. One of the main reasons I got this phone was to film videos so this is really inconvenient and annoying. Has anyone else experienced something like this?
There's always something wrong with phones I buy... It's like I'm cursed :crying:
I'm having a similar problem while playing music to a Bluetooth speaker. In my car it works fine but with other ones it doesn't. It makes weird static at times. If I play music from my laptop or from the earlier s6 edge had no problems with this Bluetooth speaker. I tried clearing the cache of the Bluetooth sharing app etc. No luck. Problem persists.
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My phone is doing the exact same thing. My wife's phone doesn't do this. I'm taking mine to the tmobile store tomorrow.
Sent from my SM-G935T using Tapatalk
I just went to the Samsung store today and tried to reproduce it in-store and it wasn't happening. Went home, tried a million times, still not happening. Now I'm feeling pretty confused and not sure how it suddenly stopped happening...
Let me know what happens when you go to the tmobile store!
Related
Hello everyone,
I just got my Surround today and I absolutely love it, I went through 3 Dell Streaks running android all with touch screen problems in the last week alone, this is definitely a nice change. However, I have one problem with my phone... The sound crackels.
You know, when it hits certain notes in music, the sound gets all staticy sounding. I was just wondering if this is a common problem or if I should just take this thing back and try to get a new one. Listening to music is a big part of my experience with this phone so if anyone knows if I just have a setting incorrect or.. Anything. I'd appreciate the help.
I tried messing with the Audio app from the HTC area... I also tried other media players/phone and not even my tilt2 caused any crackle in my car. I really don't know what I could have done wrong.
I do not have this problem at all. I'd go swap it out.
One of the guys at ATT tried his phone on my truck and it had the same problem... This is weird because I haven't had this problem with anything else.
When I bought the device 2,5 months ago I had no issues at all, but a few weeks ago I started noticing a lot of white noise when listening to music through the headphone jack on my Note 4, especially the right headphone. I have the feeling the issue started when I updated to NK4, but I'm not sure, so I don't want to downgrade just yet, since I have a lot of app data and it's quite a hassle to make a back up.
I was wondering if anyone else experiences this issue. I know it's present on some Nexus 5 and LG G3 devices as well. I have taken it to the Samsung store and they tried with their headphones as well and the issue persists. It gets even worse when I'm in the car using an aux cable to my car radio. Every time I accelerate or decelerate I hear a howling noise. Also when I'm just using the phone, not listening to any audio at all, all system sounds and notification sounds turned off, I often hear a clicking sound. At first I thought the back cover was a bit loose and made this sound, but it's actually coming from the speaker.
The issue is present in several apps: Youtube, TuneIn, MP3 Player and Google Play Music.
Is there anyone else who experiences such issues, because I'd rather not bring my phone in for repairs, as here in Holland that might take 2 to 6 weeks? And does anyone know if it is a software or a hardware issue, if anyone has found that downgrading might be a fix, I'd be happy to try that.
Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.
Try turning down the volume on one device and turning it up on the other.
Sent from my SM-N920W8 using Tapatalk
I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying
Tradio said:
I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying
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I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.
I also have this problem with S7. The audio quality is really really bad when compared to e.g. Nexus 5. This might be "Samsung" related, because the other Samsung phone I own suffers from exactly the same crackling and overal bad quality sound over A2DP. I tried 2 different bluetooth receivers, so I'd not blame receivers for that.
Also noticed this.
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being
Yeah I'm using my N6P as my music player and my S7E for everything else :-/ this is so ****ty. Sucks also since my '15 civic EX-L doesn't have aux in. So I have no choice
d0zrisnot said:
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being
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Got this aswell. Both in car and on Bose Soundlink 2. It's horrible. Back to Android after a few years with a iPhone and never had these issues over at that side. Hope this gets fixed. Else I have to sell this thing sadly.
Huh... thought I was crazy. Might be a deal breaker. Had my S7 Edge for almost 4 weeks now, and somehow just noticed it last week when the right song was playing... male vocals of all things, when hitting high notes, crackled like a mother. No problem in AUX, and no problem on my 6P. How Samsung screwed this up, I have no idea. So I've been using it via AUX in my car and controlling the songs via BT with my watch. Kind of a pain. Plus I constantly have to turn the EQ on/off switching between the car and headphones.
wschamps42 said:
Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.
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I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.
UmrAtTawil said:
I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.
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Interesting, because I only noticed the problem after getting my smartwatch. But even when I shut down the watch and try listening, the distortion was still there. Maybe I needed to restart the phone too or something?... not sure. Should have tested with my 6P to see if it did the same thing.
Yes same her if I use my s2 and level U earphones I used to get this issue, but of late after the s7 updates it is sorted
Sent from my SM-G935F using XDA-Developers mobile app
any of you having an issue were audio and viedo arent in sync via bluetooth
for me the problem was solved when stop using poweramp, now using pulsar and wroks fine, I'm using smart watch and audio bt too
harryflyer said:
I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.
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this is driving me crazy as well did phone get fixed ?
Is anyone else having problem with the sound cutting out for a split second at least once per song? I am having this problem whether it's Poweramp, Spotify, of playing a music video. It seems worse when using the phone or right now while copying files to the SD card from the computer. Last time i had audio cutting out or glitching on a phone was the POS Motorola Razer HD I had. It was horrible.
anyone else having this problem? it's driving me crazy. The sound cuts out for a split second for every song and sometimes multiple times in one song. it's doing it a bunch for each song at the moment. I rebooted the phone but no change. It's pretty disappointing. I passed up LG for the last few years because of quality control issues and I hoped this time they would have a good phone.
Is your music on a memory card?
gavinfabl said:
Is your music on a memory card?
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Yes. Same card I used on my GS7 with no problems. But it does it on spotify too and that's streaming.
Sent from my VS988 using Tapatalk
still having problems with the sound cutting out. I counted 5 times on one song and 2 times on the next song. Not to mention all the other songs it does this. I guess I'm going to have to call Verizon tomorrow. I was hoping someone on here had some insight or know of a software update that might fix it. I don't know if a replacement would fix it or if i need to exchange for a different model. Does anyone else have problems or is it working fine with Spotify or Poweramp etc? Oh the next song just started and about 30 seconds in it did it again. ugh!!! It makes my skin crawl it irritates me. And it just did it again as I'm typing. argh!!!!
Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.
micfinn said:
Same thing happens on my end, using Spotify (Internal storage or SD card do the same thing, tried both). This happens to me streaming via Bluetooth to my Pioneer head unit in my car, every 2-3 songs I will get a 0.5-1second mute and then it resumes playing as normal.
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I've had it happen either wired or bluetooth. This is troubling not knowing if it's software or hardware problems and if LG is going to have a fix anytime soon.
Ughhhhhhhhhh I'm having the same issue! It was especially bad when I first set up the phone brand new out of the box. It got to the point that I did a factory reset. Unfortunately, that didn't fix the problem and my audio still cuts out exactly like you said -- for about a second at a time. My songs are also on my SD card but it also happens when I stream from Google Play Music. I'm glad it's not just me, but LG better address this.
getting this as well
I only stream from Google play music. Doesn't matter if I choose high quality or normal, I get fairly regular popping/crackling and occasional glitches. I installed the snapdragon audio+, didn't help.
Haven't heard it cut out, but am hearing some kind of... I don't know..... feedback when it's turned up. Trying to pay more attention to see if I can isolate / identify it.
I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6
I listen to a lot of music everyday and I haven't had this problem. I listen to music on SD card, Pandora, DoubleTwist Cloud player, wired headphones and bluetooth. I wonder if it's some other app causing it. On bluetooth the music stops playing when i get text or email so maybe another app is somehow cutting the sound or something. I don't know, very strange.
hellot1M said:
I've had this issue with every LG. I know a lot of people say that as if they've had LG but just over exaggerating but I really have had every flagship LG since the Optimus G. It never mattered if it was plugged in or Bluetooth. I noticed it more with my car stereo. I always just assumed I had a faulty stereo. Till I had a friend start using their S7 in my car and they didn't have this issue. Took me awhile to realize it wasn't happening on their phone. So that ruled out a faulty stereo. I'm just happy someone else also has the issue and it's not just me.
Anyway, LG will not be fixing this issue anytime soon.
LG devices I've had this issue with. (It got worse with each release... So sad)
LG Optimus G
G2
G3
G4
G5
V10
V20
G6
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That's a shame that LG won't fix the problem. So what exactly is causing the audio problems with players like Poweramp and Player Pro? I installed the Poweramp V3 alpha and it doesn't have the problem. I tried PlayerPro and it has the problem. Really sucks a high end phone can't play high end audio apps. the verizon guy at the store i went to and exchanged my phone over this issue told me the maybe poweramp runs too fast for the phone. or it's my memory card. but how can poweramp run too fast for the phone it's a high end phone for petes sakes. and the new phone was the same with the issue.
From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.
hellot1M said:
From what I've gathered over the years of researching this issue is that the audio codec that LG uses and has used for most their phones may be the root cause. That an update could fix it but it doesn't seem to be on LGs priority list. This issue is also very hard to find. This is literally the only article that discusses it with as much detail as everyone has provided. Everything else I find ends with a deadend after one post. As if nobody else notices or cares.
There has got to be a place we can let them know and with enough people maybe they will finally do something about it.
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It's a shame this topic runs into dead ends. With the popularity of Poweramp and PlayerPro i'm surprised more people aren't complaining and discussing it. unless people are doing mostly streaming. I know very little people that have mp3's these days. I don't know anyone that even knows Poweramp. even the tech support over the phone or the guy in the store never heard of it. and when i had problems in the past with a old motorola razr HD the tech support blamed poweramp saying that the phone must not support it.
I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.
What music players do you guys use for the LG G6 that doesn't have the audio cutting out or skipping that is comparable to Poweramp? I was considering Player Pro but it has the same problem. i tried JetAudio Music Player but the highs sound muffled without one of the audio enhancers you have to pay extra for. I don't like the idea of buying an app and then having to pay extra for other features when other apps have it included for free.
railfan-eric said:
I forgot to mention two weeks ago the when playing music with Poweramp the left channel started cutting out off and on for 10 mins then eventually going out altogether till i unplugged the headphones and plugged back in. only did it that one occasion till today. now i'm driving out of town and it's not ideal to keep unplugging the aux cable while driving on the highway. The left channel kept going off again. I tried both PlayerPro and Poweramp. eventually it stopped on it's own. anyone else having this awful problem? I"m not buying LG again. they can't their quality control straight for nothing. so much for giving them a try.
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I'm still having this problem with the audio cutting out completely on the left channel from the headphone jack. it only did it on one occasion with my headphones. But it happens almost every time i use it with my car stereo or in someone else's car on his stereo. so i know it isn't my aux cable or my stereo. i never had this problem before. i am disappointed with LG and they're hopeless for giving us an update for all these problems. I can't wait to switch to something else but i have to wait at least a year to be able to trade in my phone for another on Verizon Edge.
Also still having the problems with the audio cutting out for a split second with PlayerPro. with the PowerAmp 3 alpha 704 i got the settings tweaked and i don't notice the problem anymore. But still have the headphone jack/aux cable sound issue. is there any tweak that could possibly fix it? is the DAC getting overloaded causing the left channel to quit working?
No issues at all here. Had no issues with my V10 either for what its worth. Streaming Spotify and Tidal all the time. Sound has not clipped one single time.
Only time I see this issue is when I'm connected to multiple Bluetooth devices and one of them disconnects.
Hello,
I recently got a Nexus 6P from a friend who took it for a thirty minute swim. He told me that if I could fix it, I could have it. After some work, I got it running at about 90%. The only issue is with audio. Absolutely no audio will play at all, unless its through Bluetooth. The headphone jack, and both speakers however, don't work. Whats weird is that apps behave strangely. Google Music skips songs endlessly. YouTube gives an odd error. The camera works. but when I switch to video, it says "cannot connect to camera". Audio recording gives a weird error. You get the idea
I've found other posts about similar issues, like this. https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592 but his solution did not help.
It seems to me that the issue is somewhere in a loop between the camera, speakers, and microphones. The camera wouldn't affect most audio, so its not a likely cause. I have replaced the top speaker, but cannot find a 3.5mm jack replacement. I think the microphone is most likely the issue, but I'm not 100% sure.
If anyone has any ideas, I'm defiantly open to them, especially if you've ever worked on fixing one of these. I'd love to upgrade from my Nexus 6 (which I actually got from the same friend after he destroyed the screen on it...I'm looking forward to getting his Google Pixel once he breaks it next year :laugh: )
Thanks so much for any help!
Lucky the phone even turns on let alone apps not behaving properly lol. You could replace all the little components just plug and play. Might even fix the Google music issue but what's the point. Just a ticking time bomb once electronic gets submerged in water. ?
Exodusche said:
Lucky the phone even turns on let alone apps not behaving properly lol. You could replace all the little components just plug and play. Might even fix the Google music issue but what's the point. Just a ticking time bomb once electronic gets submerged in water. ?
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Not necessarily. If electricity had shorted something then the phone is pretty much screwed. It's been a few weeks since it happened and it's been running for about two with no new issues. The big issue with water is corrosion. But if it's cleaned off, the phone works like nothing ever happened.
Most of the components are on the main board, so unfortunately aren't able to be replaced, like the microphone. The ones that are, all seem to work just fine.
If I can get this issue figured out, the phone should work just fine!
No audio on Nexus 6p video record.
Phillbert! said:
Hello,
I recently got a Nexus 6P from a friend who took it for a thirty minute swim. He told me that if I could fix it, I could have it. After some work, I got it running at about 90%. The only issue is with audio. Absolutely no audio will play at all, unless its through Bluetooth. The headphone jack, and both speakers however, don't work. Whats weird is that apps behave strangely. Google Music skips songs endlessly. YouTube gives an odd error. The camera works. but when I switch to video, it says "cannot connect to camera". Audio recording gives a weird error. You get the idea
I've found other posts about similar issues, like this. https://forum.xda-developers.com/nexus-6p/help/nexus-6p-audio-playback-error-app-t3476592 but his solution did not help.
It seems to me that the issue is somewhere in a loop between the camera, speakers, and microphones. The camera wouldn't affect most audio, so its not a likely cause. I have replaced the top speaker, but cannot find a 3.5mm jack replacement. I think the microphone is most likely the issue, but I'm not 100% sure.
If anyone has any ideas, I'm defiantly open to them, especially if you've ever worked on fixing one of these. I'd love to upgrade from my Nexus 6 (which I actually got from the same friend after he destroyed the screen on it...I'm looking forward to getting his Google Pixel once he breaks it next year :laugh: )
Thanks so much for any help!
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I had this problem and after searching I found a solution! Download Cinema FV-5 free or pro. From there you can go to settings---general and choose external mic, this immediately fixed my problem and audio no is crisp and clear. Do it's obviously a software issue in stock camera app. Love my Nexus 6p and am thrilled to shoot video with audio now.
I have the very same issue, but instead having my nexus 6p dived into water - I have had let know a akku change job from a "pro". Ever since I have no audio at all!
Even the same behavior with the video (camera) and the Google musik (keep skiping songs)....
Any ideas?
Michaelevan7 said:
I had this problem and after searching I found a solution! Download Cinema FV-5 free or pro. From there you can go to settings---general and choose external mic, this immediately fixed my problem and audio no is crisp and clear. Do it's obviously a software issue in stock camera app. Love my Nexus 6p and am thrilled to shoot video with audio now.
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Click to collapse
Sadly, I can't even run this app. It keeps no response.