Bluetooth Audio Streaming Static/Crackle - Samsung Galaxy S7 Edge Questions and Answers

Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.

Try turning down the volume on one device and turning it up on the other.
Sent from my SM-N920W8 using Tapatalk

I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying

Tradio said:
I am not experiencing static or cracking but what I do notice is that when streaming audio on bluetooth while watching a video, the audio is out of sync by like 2 seconds always. Very annoying
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I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.

I also have this problem with S7. The audio quality is really really bad when compared to e.g. Nexus 5. This might be "Samsung" related, because the other Samsung phone I own suffers from exactly the same crackling and overal bad quality sound over A2DP. I tried 2 different bluetooth receivers, so I'd not blame receivers for that.

Also noticed this.
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being

Yeah I'm using my N6P as my music player and my S7E for everything else :-/ this is so ****ty. Sucks also since my '15 civic EX-L doesn't have aux in. So I have no choice

d0zrisnot said:
Also noticed this with the S7 Edge I bought just yesterday. I switched up from my HTC One M8 and immediately noticed the crackling and static that was coming out from my car stereo. Never had the problem with my M8, I guess I'm going to be carrying two phones for the time being
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Got this aswell. Both in car and on Bose Soundlink 2. It's horrible. Back to Android after a few years with a iPhone and never had these issues over at that side. Hope this gets fixed. Else I have to sell this thing sadly.

Huh... thought I was crazy. Might be a deal breaker. Had my S7 Edge for almost 4 weeks now, and somehow just noticed it last week when the right song was playing... male vocals of all things, when hitting high notes, crackled like a mother. No problem in AUX, and no problem on my 6P. How Samsung screwed this up, I have no idea. So I've been using it via AUX in my car and controlling the songs via BT with my watch. Kind of a pain. Plus I constantly have to turn the EQ on/off switching between the car and headphones.

wschamps42 said:
Just got my GS 7 Edge yesterday, and after having the S6 and Note 5, one thing I've noticed immediately was there was a crackle/static noise when streaming audio via bluetooth to my car. This issue was also present in the last 2 phones, but when I use my Nexus 6P everything is fine. Has anyone else seen this issue with their phone yet? It sucks because my '15 Honda Civic does not have an AUX port so I have to use bluetooth. I've tried using different apps (Spotify and PowerAmp are my 2 most used apps) and no change. Seems to be more noticeable in PowerAmp though.
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I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.

UmrAtTawil said:
I had the same problem, I did a factory reset and the problem was gone, but I found that the problem was caused by the smartwatch that was connected to the cellphone, it seems that the bluetooth is not capable to manage efficiently two connections at the same time. When I disconnect the smartwatch the crackling is no more. I hope this can be solved through a software update.
Hope this work for you too.
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Interesting, because I only noticed the problem after getting my smartwatch. But even when I shut down the watch and try listening, the distortion was still there. Maybe I needed to restart the phone too or something?... not sure. Should have tested with my 6P to see if it did the same thing.

Yes same her if I use my s2 and level U earphones I used to get this issue, but of late after the s7 updates it is sorted
Sent from my SM-G935F using XDA-Developers mobile app

any of you having an issue were audio and viedo arent in sync via bluetooth

for me the problem was solved when stop using poweramp, now using pulsar and wroks fine, I'm using smart watch and audio bt too

harryflyer said:
I'm also experiencing the Bluetooth Audio delay on my Galaxy S7 Edge. I tried 3 different bluetooth devices, cleared the cache, reset phone to factory defaults and still the delay exists. When using a wired headset or playing through the built in speakers, there is no issue.
I went to Best Buy and paired my bluetooth device to one of their display Galaxy S7 Edge phones, played a video and also noticed the same delay. I emailed Samsung technical support and they asked me to send it in for repairs. Seems like it's a general issue though. I hope they issue a patch for this.
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this is driving me crazy as well did phone get fixed ?

Related

UE Boom and Galaxy S5

Taking a shot in the dark here, but hoping someone out there has experienced this and may have an idea what is happening. I have a new Galaxy S5 and a Logitech UE Boom bluetooth speaker. The speaker worked completely fine with my S3, but with the S5 after about 5 minutes of listening the audio begins to stutter and sound as if it is going to cut out. After about 15 seconds of this it returns to normal. It will then do this again after about another 5 minutes, and so on and so forth. I have tried all basic troubleshooting I could think of. Restarting both devices, unpairing the device, completely resetting the boom to unpair it from any device, trying multiple sources of audio (locally stored music and streaming music). Nothing seems to change. I have a Logitech Bluetooth adapter in my bedroom that works great with no stuttering issues. I also updated the UE Boom to the latest firmware. Not sure if this did it or not, but I also have a UE Mini Boom that has the same issue with the S5 and that hasn't been updated. Anyone out there have an issue like this? Thanks for any advice!
UE Boom cuts out drops out
YES!!! It is so aggravating. They know about the issue but deny it until the end. Mine does the same thing. Cuts out drops out every few minutes or seconds. Everyone hates it.
AlphaXray said:
Taking a shot in the dark here, but hoping someone out there has experienced this and may have an idea what is happening. I have a new Galaxy S5 and a Logitech UE Boom bluetooth speaker. The speaker worked completely fine with my S3, but with the S5 after about 5 minutes of listening the audio begins to stutter and sound as if it is going to cut out. After about 15 seconds of this it returns to normal. It will then do this again after about another 5 minutes, and so on and so forth. I have tried all basic troubleshooting I could think of. Restarting both devices, unpairing the device, completely resetting the boom to unpair it from any device, trying multiple sources of audio (locally stored music and streaming music). Nothing seems to change. I have a Logitech Bluetooth adapter in my bedroom that works great with no stuttering issues. I also updated the UE Boom to the latest firmware. Not sure if this did it or not, but I also have a UE Mini Boom that has the same issue with the S5 and that hasn't been updated. Anyone out there have an issue like this? Thanks for any advice!
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Click to collapse
thinkdifferent25 said:
YES!!! It is so aggravating. They know about the issue but deny it until the end. Mine does the same thing. Cuts out drops out every few minutes or seconds. Everyone hates it.
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I have the beats pill and no problems like this. I also use bluetooth audio in my car without issue
UE Boom and iPhone 5 -sound cuts out
So I just purchased the UE Boom and am also having trouble with sound cutting out, basically on a random basis. Like the person above, I used every possible combination of powering up the device, pairing, streaming, using recorded audio on my iPhone, etc. and nothing seems to work to stop this. I can go for an hour with no cut offs, and then have them regularly for the next hour. Reading the posts above, I am wondering if this might be a serious design flaw. Is there anyone out there with a UE Boom who has not experienced this problem? If that is the case, I am considering returning the two that I just bought and trying out different ones until I get ones that work. I totally love the sound, or I just wouldn't bother and would return them. But for small speakers I think they are great.
Yes. It happens with my pair of EU speakers as well. And, cannot get any info on whether or when will be fixed yet. If anyone knows, please share.
thanks
How about adding on top of this. Double up doesn't work? Anyone have the same issue?
I have the same issue. All of my bluetooth devices work fine with the UE Boom (1st gen). Every other speaker works fine with the S5 mini. There has to be a compatability problem between these two instances. I have not downloaded any updates for the UE Boom. Most others say it has no effect so I didn't bother. My S5 mini is through US Cellular but I doubt if that has any impact after reading most others posts. This is a bummer!
@#!!#@ ! .... i bought 2 pieces UE BOOM 2 STONE GREY kosting euro 180 total and i have S5+ ( SM G901F) and have almost exactly the same problem !
When i pair them in stereo-mode than the stutter begins....
I have a asus tablet and no problem with UE, i have my old samsung i900 ( S2 ) and also here no problem. But the S5 G901F has troubles

[Q] Noise when using headphones

When I bought the device 2,5 months ago I had no issues at all, but a few weeks ago I started noticing a lot of white noise when listening to music through the headphone jack on my Note 4, especially the right headphone. I have the feeling the issue started when I updated to NK4, but I'm not sure, so I don't want to downgrade just yet, since I have a lot of app data and it's quite a hassle to make a back up.
I was wondering if anyone else experiences this issue. I know it's present on some Nexus 5 and LG G3 devices as well. I have taken it to the Samsung store and they tried with their headphones as well and the issue persists. It gets even worse when I'm in the car using an aux cable to my car radio. Every time I accelerate or decelerate I hear a howling noise. Also when I'm just using the phone, not listening to any audio at all, all system sounds and notification sounds turned off, I often hear a clicking sound. At first I thought the back cover was a bit loose and made this sound, but it's actually coming from the speaker.
The issue is present in several apps: Youtube, TuneIn, MP3 Player and Google Play Music.
Is there anyone else who experiences such issues, because I'd rather not bring my phone in for repairs, as here in Holland that might take 2 to 6 weeks? And does anyone know if it is a software or a hardware issue, if anyone has found that downgrading might be a fix, I'd be happy to try that.

Bluetooth audio stutter

Who else is facing audio stutter when listening to music over bluetooth?
I thought it was an issue with my headset (Sony SBH80) but it seems to be happening on all devices, its very bad when using stock music player. Its totally unusable.
I have intermittent music over Bluetooth in my car sometimes... When I shut all the apps it's fine..
Sent from my SO-03H using Tapatalk
When I used it with my last headunit in my car (sony-device) it worked fine! But since we switched to another car (mazda) it stutters frequently without any logical reason. I also didn't manage to recreate the issue as it, sometimes, play just fine.
the_brad said:
When I used it with my last headunit in my car (sony-device) it worked fine! But since we switched to another car (mazda) it stutters frequently without any logical reason. I also didn't manage to recreate the issue as it, sometimes, play just fine.
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I was using Samsung before z5 and I think Samsung Bluetooth and WiFi is much superior then Xperia... My Samsung could connect to my Asus ac router beyond 300 meter Xperia sometimes can't get connected while I am at home..
Sent from my SO-03H using Tapatalk
I have to live with multiple issues on Z5p, it heats up and the UI stutters when its hot . Battery life is not as good as my Z3...Wish Sony will address all of this in Xperia X performance at least.
But the bluetooth issue made me completely pissed, never have experienced this in any of my previous phones, even basic phones with no smart features have a decent bluetooth radio!
Same here. Got the bt stuttering on a regular basis. Phone restart helps for a limited amount of time. Super sucky problem indeed!
This problem has been addressed in the Sony Mobile Forum. Apparently the FM Radio app is causing the issue(even if you don't use it). To fix this, the FM Radio was removed in the next update, and added back again in the subsequent update after the issue has been fixed. So until the updates are released, we have to live with it.
I've got it too. Z5 premium dual sim 6.0.1 build 32.2.A.0.224.
Sometimes it's clean, other times audio breaks out intermittently.
It seems to be less when I turn on stamina mode (very bad compared to the old stamina mode and the notification is ugly) on the latest marshmallow update. Others please confirm if its the same case for you.
rn9215 said:
Who else is facing audio stutter when listening to music over bluetooth?
I thought it was an issue with my headset (Sony SBH80) but it seems to be happening on all devices, its very bad when using stock music player. Its totally unusable.
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Same here I've isolated it to Wi-Fi. The occurrence is reproduced during periods when Wi-Fi button is on!
Will try with wifi off on the way home.
My target is Kia head unit which works fine against
HTC one m7
Xperia z1
Nexus 5
Sgs6 edge
Only z5 premium giving issues.
My ear tells me that there is a buffer under run occurring... some bucket is running empty and the audio stream cuts out.
I occasionally have connections where I don't have stuttering but my experience is not consistent
It's irritating.
I've been getting this recently, not all the time but it's getting worse as time goes on.
Sent from my E6853 using XDA-Developers mobile app
spice boy said:
I've been getting this recently, not all the time but it's getting worse as time goes on.
Sent from my E6853 using XDA-Developers mobile app
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Restart the phone.. Helps
Sent from my SO-03H using Tapatalk
I have a Sony SRS-X33 and it plays everything without any hiccup using high quality profile.
I have a Samsung sound dock DA E750 top of the line. I never had sound shuddering with Nokia, Samsung, iPhone. Unfortunately Xperia z5 I get it often...
Sent from my SO-03H using Tapatalk
So the last update does fix a bit, no stuttering when turning up or down the volume. It does however still stutter here and there which is too damn annoying.
What I do not understand is... What the hell changed from Lollipop to Marshmallow? It never stuttered in Lollipop...
I honestly don't believe it's happening because of the radio, otherwise it would have happened in Lollipop as well.
i also suffer this bluettoth issue but the stange thin is that not in all paired device i had that.
whit all standard bluetooth speaker it goes well no issue but i had that when i try to connect to my beoplay a2. i think it's relataded to the connection on aptx device ,cose on my boombox and vibe thor i had no problem
i see in music option, if you're connected to an aptx device, that the phone use the sony personal ldac protocol not the aptx.
maybe this is the problem
luca73n said:
i see in music option, if you're connected to an aptx device, that the phone use the sony personal ldac protocol not the aptx.
maybe this is the problem
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Before marshmallow everything was fine for me. Only after the MM update this issue surfaced...
Sent from my SO-03H using Tapatalk
Same thing happening to me - the only solution I found so far is to restart the phone in Safe Mode (hold the power button, then hold the finger on the Shut Down button on screen and chose Reboot in Safe Mode option), then restarting again - after this it's fine for some time - sometimes it's few days, sometimes it's just few hours, hit and miss.
Before Marshmallow Update all was good.

S8 Bluetooth audio distortion

UPDATE NOT fully solved.
Audio still really distorted and staticy in car (Honda Civic 2016, link to thread). For the JBL FLip3 speaker, here's my fix: In the S8 paired devices list, click the settings icon next to JBL Flip 3. Turn "Call audio" off. Test out music - it should sound clear now. Turn "Call audio" back on, the music still sounds clear.
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Hi guys,
I am using an Australian Galaxy S8 SM-G950F, and a JBL Flip 3 portable bluetooth speaker.
I have noticed that when using the S8 with my speaker, the sound is distorted as if the treble frequencies are too high.
I can confirm portable speaker works fine with great sound using my previous phone (Galaxy S5). i paired both phones to the portable speaker and compared them together to see which caused the problem. I tested the exact same song, same quality, same app (Google Play Music) on the S8 and then the S5 and noticed the S8 sounded really bad and the S5 sounded great.
On my galaxy S8 I have not done any EQ or sound effects, I am really not sure why it is like this. I do use volume sync so my S8 volume controls the portable speaker volume.
Anyone else experiencing this? I also have the S8 inbuilt speaker fading/cutting out so I am definitely taking my phone back to get replaced. I just hope my replacement phone will not have the same bluetooth audio issue.
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
xeathpk said:
Australian here too. Havent noticed any bluetooth sound quality issues since coming from the s7 edge. I use BT in my car at least twice a day almost every single day so I think I'd notice.
I've got the same speaker at home though that I've yet to pair with this phone so I'll give it a go and compare the s7, s8 and maybe my laptop and see if I notice anything.
I work late so I'll have to check in a few hours when I finish. I'll keep you posted.
Edit: also don't forget that you can adjust and fine tune your equalizer to your liking in settings. Search for "Sound quality and effects". Might want to see if that helps at all.
Click to expand...
Click to collapse
Cheers mate I look forward to your test!
I haven't adjusted EQ, I'm trying to avoid that - my S5 with flat EQ sounds great on the portable speaker so I'd like the S8 to do the same
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
xeathpk said:
Just in the meantime, have you tried to unpair and restart the pairing process? (Just for the sake of absolute clarity, I'm not talking about turning Bluetooth off and then back on again.) Go to your Bluetooth connection menu, click the setting gear icon next the JBL flip 3 and select Unpair and then try again. Worth a shot perhaps?
Click to expand...
Click to collapse
Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
Alright I've had a good play around with the speaker for a bit now and I've tried swapping between my S7, Laptop and this S8+. I played the same song through Spotify on each.
Between s7 and s8 the difference is negligible if not non existent. The s8 and laptop are indistinguishable from each other, as in they're 100% identical to my ears. I was able to instantly swap devices with Spotify as well so I was able to do a lot of fast A-B testing on different parts of the track and there was no distinguishable difference.
The s8 BT sounds fine to my ears. No complaints.
That leads me to consider that;
1. Your phone may in fact be faulty
2. It could be the speaker itself causing issues, or
3. The s5 is actually the one that objectively "worse" or otherwise different. Perhaps you grew accustomed to the sound of the s5 and anything else would sound slightly off by comparison.
Also remember that the JBL flip 3, while nice, isn't a particularly high-end speaker. Its not exactly the best system to get a solid reference from. You might want to try some other BT peripherals such as a home theater system or headset or w/e other BT stuff you have on hand.
zammi said:
Same issue here. Specially when move away few meters from the speaker.
I guess it should be a software issue, due to Bluetooth 5 backward compatibility.
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Click to collapse
Same problem with my Bose QC30
Problem is solved when I reboot the phone, but appears again a few hours later. Very annoying
Wearable perhaps?
RKN_ said:
Just unpaired and re paired now, no improvement
Also turned off media volume sync (so the phone volume and JBL volume are separate), also no improvement
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Click to collapse
Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
jmartesc said:
Are you using a gear or another wearable or smartwatch at the same time you are testing with your s8? If it is..that's your problem rigth there!!
Its a known issue..so we are out of luck!
Click to expand...
Click to collapse
Actually I do have a wearable paired! Completely forgot. Will delete all and try.
Yea, a wearable will cause treble distortion. Quite annoying actually.
Sent from my SM-G950U using Tapatalk
Wow that's interesting. Never knew that was even a thing. Were you able to fix the sound after unpairing your other peripheral?
Hi guys, no improvement I'm afraid
First I unpaired my fitness band (Xiaomi mi band 2)
No improvement
Then I uninstalled xiaomi mi fit app (it was watching my notifications)
No improvement
Then I unpaired all my Bluetooth devices (1 car and 1 laptop) so only JBL Flip 3 remains
Still no improvement. I am still hearing this distorted shrill treble sound which I don't hear from S5.
I will try the sound experience of my car via Bluetooth too.
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
RKN_ said:
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
Click to expand...
Click to collapse
Changed the JBL button function to voice assistant, music still good
Changed the button function back to play pause, music still good
RKN_ said:
hey guys I think I got a fix
I turned off "Call Audio" in paired device settings for the JBL then tested music
The shrill sound is gone, the music sounds the same as my S5!
I then turned Call Audio back on and music is still sounding good.
I made a phonecall, sounded normal, ended the phonecall and music still sounds good. Hope this lasts!
I am just going to investigate the JBL App because I remember I once switched the button settings there to get Google assistant working. I wonder if that's what caused the problem back then?
EDIT: I also paired my fitness band back and music is still good
Click to expand...
Click to collapse
Thank you so much. The muffly sound was driving me crazy. This is the only thing that worked for me.
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
guaycuru said:
Hi everyone, I'm having the exact same issue and unfortunately, none of the solutions here worked for me (tried disabling and re-enabling "call audio", tried unpairing my wearable, even tried unpairing everything else except for my car audio). I also just updated to Android Oreo hoping for a fix, but it didn't solve it...
Click to expand...
Click to collapse
Just updated to Oreo the other day and that's actually when I started having the problems. I've had this S8 Plus almost a year now, and everything sounded great until the update a few days ago.
The best way I can explain it is the audio, to me, sounds over saturated.
I mainly stream Spotify via bluetooth in my car - JVC head unit, JL in-doors, 1000w Kenwood amp and 2 Alpine SWS D12s. This setup used to sound pretty damn sweet, but post-update, it sounds like garbage and I can't figure it out.
This has been an issue with many newer phones and is related to the newer bluetooth protocols in the 2017+ flagship phones, it seems. I haven't been able to figure out a solution, yet, and I've been trying for over a year. I think that most car stereos and bluetooth speakers are still on the older bluetooth protocols, and that seems to be the underlying disconnect in all of this. If one uses the latest high end bluetooth headphones with support for aptx hd and such the sound is on a whole different level unlike it is paired with my sync based Ford entertainment system or similar.
This is a weird issue that I've also experienced. To me it seems like Samsung prioritises Apt-X bandwidth over the older bluetooth audio codecs, such as SBC - which is what a lot Bluetooth devices still use. In theory SBC is capable of 'sufficiently' good sound quality, but in my experience my S8 just sounds like garbage whenever there's any other than one device connected. I did a Bluetooth HCI log and confirmed that whenever the SBC procotol was being used, my phone would just set the quality to medium despite everything I tried.
What's odd now that is post-Oreo my sound has improved and a new HCI log shows that the majority of the time I'm getting the higher quality mode. Not sure if it's coincidental that I also reset my phone completely after Oreo, or whether Samsung has fixed something... who knows.
My advice is that if you're after good quality audio, either stay away from Bluetooth or buy Apt-X or even LDAC enabled equipment. It works flawlessly with the S8. Great in principle, but not exactly an option if you have an in-built stereo!

Does everyone have awful Bluetooth connection or is it just mine?

So I purchased some new JBL headphones black Friday. They work perfectly with everything but my Essential phone. Basically the audio cuts in and out less the 12" away. I listen to a lot of music and this is complete BS! Bluetooth in my car is sometimes sketchy and also on my Bose SoundLink Mini.
Do all of you have connection issues? Is it a firmware issue? I'm still on stock 7.1.1 with latest security patch.
P.S. All this happens on my wife's white one as wellwith same everything.
I have the same issue with multiple bluetooth audio devices on mine. Someone suggested turning off Bluetooth scanning in the location portion of the system settings but that did not fix it for me.
I'm on the Oreo beta.
The one thing turning off scanning DID fix for me in terms of Bluetooth issues was the constant disconnects I was seeing to my smart watch. That's stable now.
No issues with BT on my PH-1 with the numerous BT headphones i've used it with.
Currently using a Bose Soundlink OE and no complaints whatsoever.
Tried all Roms, stock and Oreo and BT audio is fine on my end.
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
jakkzen said:
After messing with the Bluetooth settings, I removed all devices and rebooted the phone as well. I paired the JBL and sure enough they work fine with no audio dropping. So I'm wondering if something is going on when I first initially pair the devices. I'm not a radio engineer, so I'm only guessing. It seems like it's not getting full handshake with the devices I first pair with. Only after I forget the device, reboot, the pair again will it have a good grip on the device.
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I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
dc82 said:
I got a red OnePlus 5T and white Essential at the same time and on looks alone used the essential. I've had two black models previous to this. I went to the gym after syncing my BT headphones and the result was music that but out every .5 seconds. Needless to say, I wanted to kill myself. I tried deleting all devices, resyncing, restarting, nada. I immediately went to the OnePlus with no issues. The essential is such a good value proposition especially with regards to build quality but I'm running out of reasons to keep trying it, price aside.
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I totally get that. I haven't had the Bluetooth issues any more. Unfortunately now it will randomly freeze up. So, I am actually thinking of selling mine and getting a OnePlus 5t.
Just want to add that i have my essential phone since Dec. Never had any Bluetooth issues.
I've also got the same problem, can't connect to my PC, my pebble does connect but I have to "forget device", rescan and repair it everytime I connect. It's very temperamental with my Bluetooth headset too
with the beta versions of the os under developer options you now see options for different bluetooth codecs including aptx. I believe it is still a grey area if essential has acquired the rights to include the aptx codec but if you are rooted you can sideload the aptx directly. See here for more info on aptx https://forum.xda-developers.com/showthread.php?t=2531440
Hope it helps you out.
Personally ive experienced no bluetooth issues using stenheiser hd-1 in ear headphones, bluetooth stereos and car adapters.
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
bbohica said:
I'm having the same issue with my Essential phone and all bluetooth audio playback devices. If the phone is more than a foot away, it gets choppy. I don't have a workaround yet but will try some of the suggestions here.
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Click to collapse
The Bluetooth connectivity is not that great. I don't quite have the exact problem you describe, but range is pretty poor. For example, my Gear S3 Classic is about 6-7 meters away from me right now and I cannot connect to it via Bluetooth. I have to be closer. My Samsung S8+ (after some post-launch patches of course) could maintain the connection to about 10 meters away. My S7 easily did 15 meter radius. This is all comparison in the same physical space.
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
ToddEDM said:
my BT stutters about once every 45 seconds or so, also in my 2011 Mazda 3, the names of the songs do not display up on the screen where they had with every other phone i have had paired.
BTW if you are thinking of buying a 2009-13 Mazda3 there is a 5 second BT audio delay while watching Youtube/ videos ... and it gets really annoying
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Click to collapse
Latency like that is perceptible on almost all phones and receivers... Your car is not special in that way...
Wanna see some really bad latency... Try playing a game on an emulator while using a Chromecast to your TV...
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
Same issue here. Is there a fix for this?
The only device I get a solid connection with is my Jabra Elite 65t headset (which happens to be BT 5.0 like the phone is). My Samsung gear and both of my cars have horrible connections. I believe there is a memory leak in the bluetooth stack because It'll get worse and worse, then I can clear it up temporarily by turning off bluetooth for about 30 seconds to 1 minute then turning it on again... then it'll tend to last until I reconnect again later.
bbohica said:
Here is a perfect example of how bad it is. I did a little test with my bluetooth speaker(it's nothing special, just an average bluetooth speaker, a few years old so not the latest bluetooth tech.)
I set the phone on the kitchen counter, connected and playing music on my speaker which is right next to it. I pick up the speaker and hold it to my chest, while I'm leaning against the counter, then turn around so my body is between the phone and speaker, it quits working. I spin back around, it works... As a comparison, i dug the old S6 out of a drawer, and it can play on the speaker with me holding the speaker the same way, spin around, and walk to the other end of my kitchen which is about 16ft and it keeps playing the whole time.
Same issue with bluetooth headphones, which led me to this awful issue. I'm a cyclist, and with the phone in my back pocket of my jersey, the headphones won't work.
Frustrated, today I unlocked and flashed back to the oldest stock software I could find... still doesn't work.
Click to expand...
Click to collapse
If you are on 8.1 you can go into developer area and there are settings for BT connection type. You may be able.to get better results by changing from the default which is best effort to one that prioritizes connection quality. There are other settings as well. I haven't played with the settings because I'm not seeing issues.
Fixed mine
Disabled hd audio:aac in bluetooth device settings(for each headphones or device with that issue) and drop outs stopped i had them every 40sec for .5.
I have 4 different Bluetooth devices that all work perfect and all have 10+ meter range. I'm on the AICP rom and no problems at all.

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