Related
Had my Verizon 7.7 i815 since 4-30 and love it except for one issue - it reboots at least
once a day usually when its connected to the charger.
I need help figuring out if this is a hardware issue so I can just exchange it or if is
software/other issue that I can resolve myself.
When it reboots it goes to a black screen with a single white dot in the center.
It is playing the reboot jingle when this happens.
Sometimes it will bootloop and I have to press the power button for a few seconds to
reset the tab.
Honeybar is installed and AdwLauncherEx is the launcher.
I have tried booting to stock recovery and clearing the cache and did a factory reset - didnt help.
The tab is rooted.
I also removed the Sandisk 16gb microsdhc card after a reboot at 5 am because I had read about users who were having issues with their tabs until removing or switching out their sd cards. The tab went without rebooting after that for 19 hours until I installed
Hidebar. After installing hidebar the tab rebooted twice within a minute so these two instances may be because of that app. I uninstalled it after that and went back to
Honeybar.
I have only experiened a white dot reboot when trying to swap the phone.apk (it was a never ending reboot). I otherwise haven't had it reboot on me. I don't use any bar hiding apps.
Sent from my SCH-I815 using xda premium
Just to be clear my tab was having the reboot issue long before
I installed hidebar - I only installed hidebar tonight and have
owned the tab for a week.
I am however able to cause the reboot consistently with hidebar.
Well the reboots started again after almost an entire weekend reboot free.
Going to exchange it at Verizon for another 7.7 tonight.
Good luck! hopefully the new one is error free.
I've had the same issue with mine, also a vz 7.7.
It was happening in a loop the other day and I managed to capture a video of the entire sequence.
I don't actually think this is a reboot but instead seems to be more of a screen and radio lockup.
I get the little dot in the middle of the screen. After 20 seconds or so the tab goes back to the lock screen. Once unlocked it has to re-connect to either Verizon or Wifi.
I tried disabling the wifi and 3g/4g networks and this seemed to improve the situation but yesterday I was able to get it to do the same thing with the radio's disabled so probably not chip related.
I'm still within my return window I think. Seriously considering returning the thing mainly due to this problem and the lack of ICS.
Had a GT8.9 previously and even though the screen isn't quite as nice it was a pretty great tab and cost half as much *and* can access the awesome AOKP ICS rom.
--tr
Yep, development for this tab is non-existent at the moment.
I'm stickin' it out tho and hoping for CM9 sooner or later.
Same here. I can't find a pattern to what triggers it. The first time i was installing a bunch of apps from my computer via Google Play (not tethered to PC). I pull my microsd and sim and it continues for several cycles. Did a bunch of the stuff you did also w/ clearing the cache and actually the first time i couldn't get it out of the loop (it would actually get into the desktop where it looks like it would be ok, then suddenly screen w/ the white dot in the middle and looping again). Never got close to depleting the built-in storage, so that's not the factor.
Sometimes I can get it to stop by turning it off by holding power down and turning it back on again. It doesn't happen a lot, but it's freakin annoying when it starts.
I don't have honeybar, but am running ADW.
Wow, good to know others who are going through the same issue...I thought I was the only one! I still have the reboot loop issue even after performing a hard reset. For me, the reboot loop only occurs when I'm on a cellular connection. If I'm on wifi or on airplane mode, it doesn't happen. I'm well past the exchange/return policy so this is extremely irritating.
Personally, the most frustrating thing is that my tab will be fully charged at the start of my day, then in my bag for the morning while I'm at work and then, when I take it out to use it, the battery is completely drained because of the reboot loop!!!
I'm hoping an update (ICS?) will fix the issue but I'm not holding my breath for it...
Same issue here. I am rooted, and originally thought the reboot was from Gesture Control app (awesome app!) when hiding navi bar. But after reading this thread, I'm not so sure.
I've only had the reboot loop once, here is my setup when it happened....
-had just unplugged from charger after full charge
-Mobile data was off, Wifi was set to sleep....never when plugged in..
-The device kept rebooting, so I powered off, went into recovery, wiped cache. I also turned off Gesture Control app functions (not sure if this was necessary however). This seemed to stop the reboot loop.
Would be nice if we could keep gathering info on the conditions that cause this, and potentially find a solution. It sucks having a dead tablet because of this issue.
My 7.7 does the same thing. I don't use the tab constantly, but I do notice the reboot on a fairly regular basis. Same symptoms as everyone above, except for me it doesn't go into a loop, it just reboots once with the white dot and then comes back fairly quickly, so not really a full reboot. I don't see the Verizon & Samsung splash screens, just the white dot then the login screen.
Mine is not rooted, has the stock ROM, and does not have any UI enhancing apps or mods. It's pretty much stock other than having applications installed, and nothing that really runs in the background because I have Advanced Task Killer kill auto kill every 30 minutes.
Not that big of an issue for me right now, but would definitely like to see it resolved.
gawd! It doesn't happen a lot, but when it does it's friggin annoying. Yes, it's the white dot and doesn't show the full bootup splash, kinda just goes to the desktop again seems ok for a minute and then boom- black screen w/ dot in the middle and it starts over again.
This last bout was pretty bad and it didn't respond to shutting it completely down by holding the power button and letting it boot again, which has sometimes fixed this in the past when it's looping like this.
Can't tell what is causing it, at first i thought maybe a live wallpaper, the 64GB sandisk microsd card, or a faulty sim (sometimes my tablet says SIM not inserted, even if it is). I tried changing all of those but it still happens. I haven't found a pattern of usage or other type of trigger to make it do this though.
I've only ever experienced this when I tried adding in the mms and dialer app from the GSM 7.7. Otherwise my tab has been rock solid.
Sent from my SCH-I815 using xda premium
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
No issues at all.
Sent from my VS980 4G using XDA Premium 4 mobile app
I just picked mine up yesterday and have not had any problems with it.
I've had since launch and For the first time today I had a glitch. Touched a link in the browser and it clicked a link 3 links down. Clicked back button and it went back.tried to click the link again and it clicked several links down. I exited the browser and restarted.Clicked the link and it worked perfectly. The only time I've had an (issue?) At all.the phone is practically perfect in every way to me. My favorites smart phone and I've been phone jumping since the HTC touch Windows mobile
Sent from my VS980 4G using Tapatalk 4
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
dru06 said:
I have had issues when typing, some times the letter is entered in like 3 tines. I have also had some other very strange issues but I still love this phone!
Sent from my VS980 4G
Click to expand...
Click to collapse
this glitch is kinda what happened with mine, and i confirmed what it was doing
in swiftkey, you know how tehre's the option to change the long press delay? well i was holding down that little bar to drag it down, and i noticed while holding it inplace, the numbers were going crazy..it was going up/donw/up/down incredibly fast, instead of just staying stationary..i was like, wtf? so i went to dev options, turned on show touch points and the trace so i could see the axis, and i noticed it was freaking out. holding my finger in place, it was as if it was moving around like crazy.
so i did a factory reset and flashed the clean verizon rom scott posted, and it hasn't done it since. no idea wtf was going on. i realized it was messing up bc my typing became really bad, and it would enter things i didn't type.
Touch Screen has a mind of its own - bad digitizer??
I woke up today to find my screen on, showing the lock screen which I found odd. Now most of the time the screen has a mind of its own where basically its like an invisible finger is randomly touching the screen at a frantic place. This opens up apps, moves icons around, calls people if the phone app manages to get opened, etc. After struggling to override the "invisible finger" I've done a reboot from the power menu, powered off from the power menu and left it off for 10 minutes before turning off and held down the power and volume down button to reboot. None of these methods fixed the problem0
Please note I did accept the Verizon update but was good on it for a day prior to this issue. I have installed minimal 3rd party apps and can't attribute the problem to starting right after installing something. I do use the Ghost 100 wireless charger but have been using this from day 1 without issues so I don't think that'a problem either. The Verizon store sold me this charger and although its not listed as being compatible on Verizon's website I have a feeling that's cause the phone is so new. The charger is WPC certified. Being that this problem is intermittent (happens way more often than not) I think it may be a software issue and I'm about to do a hard factory reset. If that doesn't work then I'm convinced its a hardware issue and probably a bad digitizer. I've been very gentle with the phone - haven't dropped it, no moisture or water exposure, not rooted, etc. I'll report back if the factory reset works. Anyone else having the same or a similar issue?
Super buggy lockscreen!!!
prophecy408 said:
Is anyone else having issues with the touch screen triggering at different places when touched, or randomly knocking off the phone when you're not even touching the phone? I turned off my knockon feature, but I would see my notification bar be highlighted without me touching it. Just wondering if i'm the only one with this problem.
Click to expand...
Click to collapse
You're not alone! My G2 has been driving me crazy the last couple of days when trying to use the lockscreen. It'll spaz out and either skip a connection of display a whole different pattern than I drew. It will also shut off the screen and reset the "wrong password" counter. I love this phone but this is super aggravating!
Hard reset didn't help at all. I went to a Verizon store and they exchanged for a new one and determined I had a hardware failure.
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Does anyone have any feedback on this? Thanks!
I have the first problem on my phone.
But I didn't use adobe lightroom
and I've seen many user reported this problem in many different threads. it seen a known issue.
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
I have the second problem; sudden vibrations with no reason, no app pending or anything else; I start to think it is associated with the Smart Alarm being activated (in Advanced settings).....
Anyway, really a bug, in fact the Smart Alarm and Smart Stay are known for having made other problems previously, but seems they didn't correct all the bugs.....
eyeatoma said:
Thanks for that stone... Hopefully it's a bug... Would love to hear if anyone thinks that it requires a replacement... Also, i just found a dead pixel on the top corner of my phone... it's completely black...
Is that grounds for replacing the phone, or is samsung wishy washy about the whole thing?
Click to expand...
Click to collapse
If there's a dead pixel I would return it.... There has been alot of people talking about freezing and rebooting... I've experienced too.... Most likely a software issue.... When I got the S6 last year my phone would reboot 3-5 times a day until a software update came out.... The continuous vibration I haven't heard anyone talk about... But if your still in you grace period I would get another phone for the pixels alone... Too nice and new to have to deal with that
Galaxy S7 edge
Hey, I have the same phone with the same firmware. I experienced the freezing right after I opened the camera from the lock-screen, it lasted for a few minutes and then went away. I'm waiting till Sunday to get the OTA and if I don't, I'm just going to update using Odin, considering how the firmware for the SM-G935FD and SM-G935F is the same.
Sounds good, thanks for the advice guys... I went to Samsung, and they said they would replace the phone for the dead pixel... Will take a week to arrive, but I'm just glad it's getting replaced...
I would return it immediately while it is within your return period.
eyeatoma said:
Hi all,
I have a black S7 Edge International version (Dual Sim version). The phone as a whole has been working great. I have been having certain issues though, they don't happen very often. So I'm not sure if its related to certain apps I have or if it's an issue with the phone.
Each issue happened on a separate day.
First problem: The phone froze when I was editing a photo on Adobe Lightroom. This was the first time I was using the app, so I launched after installing it. I tweaked a photo and noticed the phone lagging. They it froze, and I couldn't do anything on the screen. Nothing worked until I did a hard reset. Afterwards, the problem didn't occur again, although I haven't tried Lightroom since, so maybe I should, to see if the problem is with the app. Does this happen often with lightroom? Or could this be a phone issue?
Second Problem: On another day I had my phone randomly start vibrating, like it was receiving a call. I had just made three calls to my wife, and thought she was calling back. However, there was no call notification, and nothing on the drop down menu. There was also no ringtone. The phone kept vibrating, and wouldn't stop. I pressed the power button and reset, then the problem stopped.
Final problem: Today, I've been using the phone fine. However I was playing angry birds and then pressed the home button, so the game was still on it's memory, and being multitasked. I used the phone again a few times, then I noticed on the bottom that the game launcher circle (was on the bottom of my homescreen), even though the game was not open (still in the multitask window - I assumed) I tried to click the multitask window, and the button lit up, but nothing happened. The multitask window had frozen. Again it required a restart, and now it's working.
Given that I'm having these three issues (none have repeated themselves though), is this just the phone needing an OTA update, early phone bugs, specific 3rd party app issues, or is it a more serious problem?
Should I take the phone to Samsung and ask for a replacement, or should I wait it out?
Would love some advice from people, and would also like to hear if you've had similar problems.
Current firmware I'm on: G935FXXU1APB6
Thanks!
Click to expand...
Click to collapse
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Double post
hagba said:
None of the issues mentioned above, using since 2 weeks now, Adobe lightroom works great here,SM-G935FD:
BTW:you should have been on G935FXXU1APB8 by now:
http://www.sammobile.com/firmwares/database/SM-G935F/CAC/
Click to expand...
Click to collapse
Thanks Yerevan... I wanted to wait to see if I'd get an OTA update... Do you have the changelog for this firmware? What are the updates/improvements. THanks!
i mostly had camera freezes from lock screen and random reboots.... hopefully a software update will fix it
Hello everyone. long time lurker first time poster,
I've had my V20 since the beginning of July, I rooted it the first week. It had been running great (stock rom) until the last 2 weeks. The first thing that i noticed was that my Google Chrome and Play store were missing from my home screen. I checked the app drawer, nothing, then went to the application manager, still could not be found. Did some quick research and found nothing helpful. I eventually went through a "battery saving" app like greenify or wakelock (I can't remember) and found the application data. I was thankfully able to go to the play store through said app and open them, which placed them back into view in my app drawer. This was a strange occurrence but brushed it off as nothing.
Fast forward to this week and more issues are arising. More apps are randomly vanishing, I only noticed because one particular app I use to disable annoying services was gone and the stock settings came back. After getting that back to block the services my phone has become very laggy. still functioning just slow at times. I also get a random vibration with no notification or prompt showing on screen. This only happens when the phone is awake. It is not a full vibration just a quick buzz, similar to a single key press with haptic feedback turned on. This happens while nothing is visably taking place on screen and no input from me. I have checked all settings I can think of, but still am stumped. The last issue is with my mobile connectivity, at random times my 4G will have no connection. I thought it was just bad reception because wifi was working fine. I confirmed it is just 4g because while i was in a small area with blocked signal it dropped to 3g and worked fine, but as soon as it switched back to 4g boom no connection. I have tried rebooting several times when these issues occurred, toggled many settings and even uninstalled several apps I thought could cause problems. I am having no luck and cannot find any common problems through my research.
TL;DR
- rooted v20 running stock rom
-random apps being removed but still installed
-4G connection issues
-random <100ms vibration
-times of bad lag
short of flashing back to original any thoughts or ideas will be greatly appreciated. thanks in advance
Factory reset to start.
Pull battery. Replace.
Hold vol down.
Press power.
HOLD powerbutton.
When LG logo shows, let go of powerbutton 1x.
ONLY 1X needed.
Re depress power, stat.
Select yes 2x.
Boots into TWRP. Factory reset.
If aboce doesnt work wipe all but external sd
Reinstall preferred ROM.
profit?
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
SinisterDev said:
This is really starting to get on my nerves now. Ever since I got my new S10+ from AT&T, it's occasionally done this thing where after I reboot the phone, I unlock it, and it briefly says "starting phone" on the home screen, and then will mysteriously do a quick reset, where it skips the AT&T logo and jingle, and just shows the Samsung splash screen , then takes me back to the lockscreen and it's usually fine after that.
However, Just now I decided to reset my phone, like one should do periodically, and it did the strange double reset after unlocking... Then when I unlocked it, after the "starting phone" message I tried to open a browser, and BAM! Quick reset again! Unlocked, let it start up, tried to open an app, BAM quick reset again after the screen briefly shifted from landscape to portrait mode (even though I was still holding it long ways in landscape position). Its never done this before and I'm getting concerned. It's never randomly reset while using the phone, this only happens right after a reset.
Any ideas? I've already tried wiping partition cache after big updates, doing soft resets. I'm worried that I'm going to have to end up resorting to a factory wipe, as others suggested I do when I was having battery drain issues on the ASD3 firmware, possibly because of restoring everything from a backup of my last phone when I got this one. Because supposedly restoring from backups from AT&T, Google or Samsung has caused all sorts of problems for people. I really don't want go wipe everything and spend hours try to get it all back on here manually if i don't have to.
Click to expand...
Click to collapse
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
mtm1401 said:
Had an issue with this early on but seems to have been fixed at some point, I'm I'm exynos though so probably not much help!
Click to expand...
Click to collapse
Dang... So it does appear to be an issue experienced on both Exynos and Snapdragon variants. I wonder if there is or will be a fix for this. I've been asking around and haven't gotten many responses about this problem at all. I'm concerned because it seems to be getting worse than when I first got the phone.
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
macmanui said:
I'm having the exact same problem. Sometimes it goes through quick reset, full reset, a couple more quick, then back to the Verizon logo, then starts up. Opening an app at that point usually does another quick, then full, then everything works. Glad I'm not the only one, but I haven't found any solutions either.
Click to expand...
Click to collapse
Mine does the same. Unlocked bought directly from Samsung. I don't reboot the phone very often so it doesn't bother me that much.