Related
.... Had they not read about it here....
I know I wouldn't have.... It's so insignificant, it's hilarious how people are getting upset over it....
On the iPhone4 "no reception if you hold it wrong" scale, it's not even registering.....
Its actually pretty easy to spot and noticeable. All you have to do is look on each side to notice the left side is raised and out of the bezel. Some cases are more severe. Others extremely minor. Even though its minor. It could cause an issue down the line with it raising up.
CrazyPeter said:
.... Had they not read about it here....
I know I wouldn't have.... It's so insignificant, it's hilarious how people are getting upset over it....
On the iPhone4 "no reception if you hold it wrong" scale, it's not even registering.....
Click to expand...
Click to collapse
You'd have noticed it because it gets worse over time. I got two 16gb N7's last week and didn't notice the screen lift until the "change wallpaper" UI popped up a few times when I was just holding it. I looked closer and saw that only the center few inches on the left side were above the bezel. Pushing in on it you could see the screen go down and pop back and it would act on the screen like a finger hold on that side.
I checked the second one I was setting up for my mother and I could see the exact same behavior and issue in just the middle couple inches.
I decided that I would give it a week on mine and see how it reacted before I decided to RMA or not. The one I used got steadily worse over the week. by the end of the week it was making a noticeable creaking sound when gripping it from the left and eventually a popping noise. The raise has extended to almost the entire left side bezel. I called for an RMA and when I was packing them up I took out the one that hadn't been used and you could literally barely see the issue, but if it'd been used I'm sure it would have gotten worse.
I don't know how anyone calls this a non-issue. It's a $250 piece of electronics you're buying brand new. It shouldn't be shoddy. I bought this based on the glowing reviews of the build quality. It's not there. I'm getting two new ones, and if they have even minimal screen lift they're going back for a refund and I'm waiting a few months until google gets this sorted.
I noticed mine before coming on here to see if others had the same issue.
As soon as it happened
Sent from my Galaxy Nexus using Tapatalk 2
I didn't notice it at first admittedly. I read it online whilst at work and thought "I'm glad I don't have that"... til I went home and realised I actually did!
I checked online again and true enough, I had the issue, which has gotten worse. It's now creaking every time I press on the screen in a certain area.
I ordered a replacement which had the same issue. Currently waiting for replacement #2. It's not so insignificant when you have the issue repeatedly with a device you've spent your hard-earned money on, believe me.
I noticed it right away, then did a quick search to find that others were having the same problem.
I think it would have been noticed by many as a result of the squishy feeling and/or clicking that results on the left side.
Sent from my Galaxy Nexus using xda premium
Hi all,
First off, I do apologize if the questions I am asking have been previously answered (although I did try searching before posting). I'm not a regular user of XDA, so again, I apologize.
[Q]Nexus 4 Battery Charging:
Ever since I received my device (New Years Eve 2012), I queried how long it took for the battery to charge. I thought nothing of it, but lately it has grew progressively worse. I timed a charging session earlier today, and it took almost 4 hours for the battery to reach 37% from 12%. Surely that cannot be right? Although, it differs, sometimes the device will charge faster, sometimes slower. I charge my phone over-night, every-night, and it barely reaches 100%. It my device faulty?
[Q]Android 4.2.2:
Lately I have witnessed everyone discussing their Nexus 4 receiving Android 4.2.2, yet I still haven't received the update on my Nexus device. I'm from the United Kingdom and my contract provider is T-Mobile (EE), has the UK region received the update, or is this a carrier issue?
[Q]Screen issues:
Finally, I have a few screen issues. Firstly, the top right hand-side of the screen has been pushed in heavily further than the right. It's noticeable as the top right-hand side of the screen-edge is out and visible (I'm finding it hard to explain), where as the right-hand side edge you cannot see at all. Is this a common issue, again is my device faulty?
The last issue is I dropped my device (naked) on the concrete pavement, my own fault, but luckily the damage was not so bad. The edges of the device are scratched and chipped, I can deal with that (purchasing a bumper case to hide the damage), but the bottom left-hand side of the screen has a small clearing where the black-glass has disappeared and it is now clear, I'm guessing, chipped? Again it's hard to explain. But I'm wondering, how much would it be to have the screen replaced? Or shall I just continue with my plan to purchase a bumper and cover the blemish.
Thanks for reading my life story, lol.
I appreciate any response. :highfive:
Regards,
Sgt.
Anyone... :crying:
Sgt. said:
Hi all,
First off, I do apologize if the questions I am asking have been previously answered (although I did try searching before posting). I'm not a regular user of XDA, so again, I apologize.
[Q]Nexus 4 Battery Charging:
Ever since I received my device (New Years Eve 2012), I queried how long it took for the battery to charge. I thought nothing of it, but lately it has grew progressively worse. I timed a charging session earlier today, and it took almost 4 hours for the battery to reach 37% from 12%. Surely that cannot be right? Although, it differs, sometimes the device will charge faster, sometimes slower. I charge my phone over-night, every-night, and it barely reaches 100%. It my device faulty?
[Q]Android 4.2.2:
Lately I have witnessed everyone discussing their Nexus 4 receiving Android 4.2.2, yet I still haven't received the update on my Nexus device. I'm from the United Kingdom and my contract provider is T-Mobile (EE), has the UK region received the update, or is this a carrier issue?
[Q]Screen issues:
Finally, I have a few screen issues. Firstly, the top right hand-side of the screen has been pushed in heavily further than the right. It's noticeable as the top right-hand side of the screen-edge is out and visible (I'm finding it hard to explain), where as the right-hand side edge you cannot see at all. Is this a common issue, again is my device faulty?
The last issue is I dropped my device (naked) on the concrete pavement, my own fault, but luckily the damage was not so bad. The edges of the device are scratched and chipped, I can deal with that (purchasing a bumper case to hide the damage), but the bottom left-hand side of the screen has a small clearing where the black-glass has disappeared and it is now clear, I'm guessing, chipped? Again it's hard to explain. But I'm wondering, how much would it be to have the screen replaced? Or shall I just continue with my plan to purchase a bumper and cover the blemish.
Thanks for reading my life story, lol.
I appreciate any response. :highfive:
Regards,
Sgt.
Click to expand...
Click to collapse
[Q]Nexus 4 Battery Charging:
Are you using the LG OEM charger the phone came with? Also, if you are, try unplugging the charger from the wall and try a different outlet or plug it directly into the wall if you have it plugged into a power strip. Also, try different cables. I use the one it came with and it works well, but sometimes different cables work better.
[Q]Android 4.2.2:
I don't know about this one as I live in the US. However, they typically use rolling updates, so it might not just have reached the UK yet. It should roll out on all carriers eventually. You can also do it manually if you wish.
[Q]Screen issues:
From what I've heard, it costs about $140 USD to repair the screen directly from LG. Kind of expensive, but if it bothers you enough then it might be worth it. Don't know about the screen unevenness. Sorry.
Sgt. said:
Hi all,
First off, I do apologize if the questions I am asking have been previously answered (although I did try searching before posting). I'm not a regular user of XDA, so again, I apologize.
[Q]Nexus 4 Battery Charging:
Ever since I received my device (New Years Eve 2012), I queried how long it took for the battery to charge. I thought nothing of it, but lately it has grew progressively worse. I timed a charging session earlier today, and it took almost 4 hours for the battery to reach 37% from 12%. Surely that cannot be right? Although, it differs, sometimes the device will charge faster, sometimes slower. I charge my phone over-night, every-night, and it barely reaches 100%. It my device faulty?
[Q]Android 4.2.2:
Lately I have witnessed everyone discussing their Nexus 4 receiving Android 4.2.2, yet I still haven't received the update on my Nexus device. I'm from the United Kingdom and my contract provider is T-Mobile (EE), has the UK region received the update, or is this a carrier issue?
[Q]Screen issues:
Finally, I have a few screen issues. Firstly, the top right hand-side of the screen has been pushed in heavily further than the right. It's noticeable as the top right-hand side of the screen-edge is out and visible (I'm finding it hard to explain), where as the right-hand side edge you cannot see at all. Is this a common issue, again is my device faulty?
The last issue is I dropped my device (naked) on the concrete pavement, my own fault, but luckily the damage was not so bad. The edges of the device are scratched and chipped, I can deal with that (purchasing a bumper case to hide the damage), but the bottom left-hand side of the screen has a small clearing where the black-glass has disappeared and it is now clear, I'm guessing, chipped? Again it's hard to explain. But I'm wondering, how much would it be to have the screen replaced? Or shall I just continue with my plan to purchase a bumper and cover the blemish.
Thanks for reading my life story, lol.
I appreciate any response. :highfive:
Regards,
Sgt.
Click to expand...
Click to collapse
1. I haven't noticed any difference with the charging. Although on my old phone, I did notice that the wires wear out over time. I replaced the charging cable (got a charge-only [no data] USB and it was fine again).
2. Updates are rolled out world-wide. If you look at some of the other threads, UK members have reported that they have received it already. If you want the OTA update without trying to sideload it, there are tricks to make the system give you update. Please search the forum or google this.
3. No clue.
The phone has been out for most of us just little over a month and there have been many reports about front/rear glass cracking, so now I made this poll to see how many people actually have/had problems with their device.
Please note that this poll is only about hardware problems, so don't vote yes if you only had software related problems, thank you.
To be clear:
Vote yes: If you had glass cracking (with/without) a reason, flaps not closing properly, phone not being waterproof, etc
Vote no: If you had no problems, software related problems
Bump!
Don't forget to vote!
I voted yes due to a way too sensitive touchscreen - putting a screenprotector on however solves the problem, but I take it that it is the out of the box product we have to vote about...
(To the - right now 13 persons - who have voted no - does this also mean that you don't have the popping issue when pressing the screen? Or is this looked at as a feature...? https://www.youtube.com/watch?v=9JrfMjiNB9E)
Nope. I've had nothing wrong with the phone, no "popping", no "glass breaking" even though I accidentally did drop it today.
Nothing. I'm convinced most of you are playing baseball with your phones, or just being extremely picky.
Not any problem at all. This phone lives up to its expectations but i also keep it protected with case though.
i had the phone for 3 weeks. i bought a magnetic charger and was using that. last week i went to take the charger off the phone and the whole magnetic charging "module" came out of the phone with the charger. it's currently back at sony for repair - i'm really hoping they just send me a new one though. that was a fun discovery. anyway, no problems with glass or anything like that in the time i had it, though.
Not a single problem so far.
Btw, good initiative!
However, I think that since only people with glass issues post that on the forum, it's not surprising that it looks as if it's a major problem.
charliebigpot said:
Not a single problem so far.
Btw, good initiative!
However, I think that since only people with glass issues post that on the forum, it's not surprising that it looks as if it's a major problem.
Click to expand...
Click to collapse
Yeah, that's the main reason why I made this poll, due to so 'many' people reporting issues with their phones it might scare people off that intend to buy the phone.
Sent from my C6603
Hmmm could there be a connection between the popping screens and the very sensitive screens? Mine has the popping and also a screen that sometimes during internet scrolling has a life of its own speedscrolling up to the top of homepages when lifting the finger from the screen - an issue I have never ever had before on any of my many previus phones...???
mohlsen8 said:
i had the phone for 3 weeks. i bought a magnetic charger and was using that. last week i went to take the charger off the phone and the whole magnetic charging "module" came out of the phone with the charger. it's currently back at sony for repair - i'm really hoping they just send me a new one though. that was a fun discovery. anyway, no problems with glass or anything like that in the time i had it, though.
Click to expand...
Click to collapse
And most people complain the magnet is not strong enough! :laugh: Did you take photos?!
Yep:
http://forum.xda-developers.com/z3-compact/help/handtec-returns-t2919883
And bump.
I would assume that more then 42 people have this phone on this forum.
The plastic frame is so weak, i drop once and inside the frame its cracked . After that i use a case then dropped again this time between part of the plastic frame n front glass a piece of part came out. Rest is very good. No prob at all.
Sent from my D5803 using XDA Free mobile app
hello,
"Z3 Compact" bought the 28.09.2014. The phone is turned off itself in the middle of the day in my pocket. The battery level was approx. 75% => Black screen, not even light on the charger...:S
The Sony support told me to send them with charger and usb cable.
I am waiting for news... approx. 10 days...
NO issues so far... put a tempered glass screen protector on the phone pretty soon after buying it, but I never saw any screen popping or "life of its own" syndrom while I had the screen unprotected.
no issues so far , i had some bad experience with singapore firmware , but its all good now (using latest brazil firmware).
i did drop it a week ago , tempered glass cracked abit , phone also got abit of a spank on the top right corner, still water proof.
all good just no ****ing root
Sudden Death after two weeks.
Had this awesome phone since October 3rd. All fine and dandy till now, the vibration would work sometimes. It comes and goes but it's no biggie, I can live with it!
Gyroscope defect
Yes.
I had the phone for only 3 days and the phone suddenly stop rotating. I did a factory restore and even trying running the system test. Compass test tells me function is not available. Sony says it might be a hardware issue so I had to send it to Sony to get it fixed.
My mic has become strange. People say that I sound like I'm a mila away from it.
Hi Everyone
I'd like to start off by apologizing that my first post is a question - as the welcome message so nicely encouraged helpful posts I promise I do have skills (not related to my question though, only software) & in future, when I have time, will hopefully manage to post something helpful. You can have a good lol at the stupid situation I've gotten myself into though.
I've looked over the internet for days but can't seem to find anyone in the exact same situation as myself... In a way I am extremely lucky but kinda not because now I've been left with a dilemma.
I have a Galaxy S5 and lo & behold it fell off the arm of the chair into a bucket of water (sadly not just any water but containing thoroughly diluted Fairy washing up liquid) which I was using to clean the floor an hour earlier. (Bucket placement fail. Rest assured I now always remove the bucket to the bathroom straight after cleaning.) It was submerged for ~2 seconds, was turned on at the time and when removed it was in the process of shutting itself down. Stupidly, my first instinct was to turn it back on (I know it's actually irrelevant but I was pretty uneducated on water damage before this happened so I thought if it came back on it was a good sign.) It began booting up normally but my second instinct was arguably more intelligent and I turned it back off again.
I went off to dissassemble it & just as I was thinking about how lucky it was that the S5 was water resistant I suddenly noticed a gap where the battery cover had come away (probably from the impact of hitting the bottom of the bucket - it fell bottom first and it was very shallow - still deeper than a phone.) That sucked. On removing it it was painfully obvious that water had got into it - everywhere - the water indicator behind the battery is so red it's half fallen off. So at this point I just consigned myself to claiming on my insurance (it is covered for this situation thankfully but there's an excess) and left it in pieces for a few minutes. I really stupidly turned it on again - just to check (please don't tell me off, I totally admit at this point I hadn't read on google this was a bad thing to do) - and the display did not work at this point, it constantly vibrated until I removed the battery again but I was erroneously relieved that it had powered on.
Remembering I had an emergency wet electronics pack - a rich name for a plastic bag with 2 big packets of silica gel in it - I thought I might as well try it (although I really did think there was no hope at this point.) I left it - and the battery - in the packet overnight and tried again in the morning - still no display (vibrating had stopped =)) I returned it to the emergency packet where I pretty much forgot about it for 3-4 days booting up my old S3 mini to use in the meantime. (Pay as you go so I still couldn't ring the 25p a minute insurance line.)
I was just about to pop to a relatives to use the house phone to make my claim when I thought I'd give it the S5 one last shot, not expecting anything, I pressed the power button & realised it wouldn't power on at all, so I wiped it with alcohol (having finally googled my problem... the cleaning kind, not the drinking kind), dried that off, plugged it in and lo & behold - again - it appears to work perfectly. This, ironically, is the crux of the problem.
I've read the insurance T& Cs over and over and whilst it covers water damage it says, in a totally unrelated section, that it doesn't cover damage that does not prevent the normal functioning of the device.
So I started googling some more. I read that water damaged devices may have some problems (namedly with the screen, audio or signal) yet I have none of these. I am ridiculously paranoid that every bit of lag is water damage but then again I have a lot of apps installed *naughty* so it's probably not... and tbh it does perform pretty well (my nonwater damaged laptop is lagging as I type & the S3 mini performs worse.) I also read that water-damaged devices frequently appear to work then give up the ghost within a few days of drowning - this also didn't happen. Aside from the indicator being red (and possibly soap residue inside knowing my luck) it's working. So, because of the fairly large excess I haven't reported it yet (there is no time limit on when you report the damage on my cover, I assume this is because most people want their phone replaced sooner rather than later.).
Soooo... phone is still working what I think is fine. Battery life sucks but tbf I think that's the case with all the droids I've had, if it did actually become a problem it's likely fixably by replacing the battery anyway. What I want to know is do I ring the insurance people anyway? There's no T & Cs regarding time of accident or when it breaks la de da but the clause that's worrying me is that the phone has to not be functioning normally. I don't want them saying "you can't have a new phone because it still works" and then snidily cancelling my insurance the next day because they know there is a heightenend future risk of breakdown. Or is water damage so bad that they will replace it anyway regardless of whether it's showing any signs of damage yet? I just want to know what the typical approach to that is.
I'd also like to know, based on the high-level of detail I've provided on what occured post-plunge - what are the odds & likely timescales of future breakdown? Is most the damage likely to have been done by now or is it still likely to turn into a brick at any second? If problems emerge are they likely to appear gradually or suddenly? It has been 4 weeks since the incident. I think I can safely rely on it day to day at this point but do you think it could last another 4 weeks? 4 months?
I guess I could dunk it again just to be sure it breaks :angel: but that seems like such a waste, both of the phone & the excess money... and not to mention stupid if there were any problems with the claims process or the new phone...
Thank you very much, Im really not much of an expert on what water does to phones. Especially not fairy liquid.
Many thanks
AngelzEye
TL;DR = Dunked S5 in water, waterproof cover failed on impact, did turn it back on whilst wet *idiot*, left it in emergency wet electronics pack for 3-4 days, works perfectly, insured for water damage but there's a clause that says damage that doesn't affect the normal functioning isn't covered - I'm guessing their talking about minor cracks here but does it apply to me? . What the hell do I do?? Should I break it properly and claim because the future risk of problems is so great, do I just wait it out and claim only if problems happen, will I get a replacement if i ring the insurance or will they refuse to replace it cos it still works and threaten my future cover.
Hey Guys,
I have noticed have been a few reports of S7 Edge screens cracking for what seems to be no reason. Mine has lived in a Pelican cover all of its life
I had mine next to my bed last night, before going to sleep I turned it over to be screen side down, and I heard a weird noise coming from it (sounding something like an electrical short). I picked it up, unplugged the charger, and was able to see the cracks appear as they slowly (over about 4 seconds) appeared all over the screen.
From looking at it, the cracks appear to have originated from the volume buttons?
Does anyone have any ideas / other articles / posts that I can see to help me with my case with Samsung warranty in Australia?
Thanks a lot for your help
I did try and insert a link to the photos I took, but as a new member I cannot insert links.
Haven't heard of this issue.
Try mailing me a link through private messaging and I can post it.
There you go.
http://imgur.com/a/3cDKK
It appears that the display cracked from within? Did you apply any considerable force to the volume buttons before this?
Can you feel the cracks when running your finger across the screen?
I'm sorry for your loss, though you actually seem strangely calm when discussing your spontaneously cracking smartphone.
iSaitama said:
It appears that the display cracked from within? Did you apply any considerable force to the volume buttons before this?
Can you feel the cracks when running your finger across the screen?
I'm sorry for your loss, though you actually seem strangely calm when discussing your spontaneously cracking smartphone.
Click to expand...
Click to collapse
The cracks seem to be from within the screen, and you cannot really feel anything from the surface.
There was no unusual force applied to the phone that I can recall.
The part that really confused me, was the fact that it seemed to take about 5 seconds from the start of being able to hear the noise, to the time the cracks had made their way across the screen.
Yeah, not calm, pretty pissed about the whole thing actually. I was hoping I would be able to find a few more examples of this happening to others, but it doesn't appear to be the case.
Contact samsungs customer service, maybe there is a chance that you get it replaced by samsung. Doesn't look like it's your fault.
paysen said:
Contact samsungs customer service, maybe there is a chance that you get it replaced by samsung. Doesn't look like it's your fault.
Click to expand...
Click to collapse
The problem will be proving that. I'm not implying the OP isn't being truthful, but you can pretty much guarantee the majority of people that go to Samsung with cracked screens do so whilst claiming that it just happened and the phone hadn't been dropped/manhandled etc, even if they had. Unfortunately, I can't see this being repaired free of charge.
As for the photos, I can't look at them without cringing! I'd be mortified if that happened to mine. Hope you get it sorted.
paysen said:
Contact samsungs customer service, maybe there is a chance that you get it replaced by samsung. Doesn't look like it's your fault.
Click to expand...
Click to collapse
The phone is currently with a service centre in Perth WA.
The guy I spoke to there was one of the biggest douche bags I have dealt with in a very long time. He had very close to zero interest in helping me, and pretty much laughed me off the whole time.
Yesterday (after about a week of it being at the service centre) I contacted Samsung Support, and they informed me that the warranty case manager at Samsung had rejected my claim as hey do not cover physical damage. I informed her of what had happened to the phone, and why in my opinion it should be covered. She said that there was no information on the Service Request form about what had happenened (written and sent in by the DB in Perth), and all the request said was "Cracked Screen and customer is escalating for Samsung to Cover". There was no information about what I had said happened, and as the case manager does not have the physical device (I am assuming they are on the other side of the country), they just directly rejected it without any thought because they don't normally cover that sort of damage.
Long story short, they are going to re open the service request with the new information and see how it goes.
This time I will be able to speak directly with the Samsung case manager and explain to him my version of events, instead of wasting my time with some smart arsed tech.
Fingers crossed
Simmilar issue like Note 5/ Edge Plus. The problem is from drastic temperatures of charging device and surface of your table/ plot. The phone is very warm because of the charging process but the surface of the plot is cold -> and boom, the screen or glassy back cracking. My opinion is because of the slim body of the device, when the battery going to degredation the dimensions is going bigger and there is a chance to crack the whole device from inside.
Same. S7 Edge Glass Cracked for no Reason
I recognize this thread is old, but same thing happened recently to me with my S7 Edge after less than a month. Never broke a phone ever, had it in a case, didn't drop it. Broke similar to yours. Samsung basically said 'we don't believe you' and that was the end of it. Done with those guys. Nokia was also a once great cellphone Company who similarly got smug like this, and how many of you are carrying Nokias around these days? Exactly, none of us.